1141 | Junior/Middle DevOps Engineer - Monitoring Support

Location: Philippines Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide exceptional customer support. Role Overview: This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts. The working hours are 00:00–09:00 CET, including weekend shifts when required. About the project: The project is a cybersecurity platform that consolidates vulnerability, threat, and asset data to help organizations identify, prioritize, and remediate critical security exposures. It integrates data from a wide range of security tools and provides centralized capabilities for risk-based vulnerability management, workflow automation, and scalable exposure management. Responsibilities: Monitor production systems during assigned shifts React to alerts, incidents, and system issues Support AWS-based cloud runtime infrastructure Investigate issues using monitoring and logging tools Perform occasional DevOps and infrastructure support tasks Support CI/CD pipelines and deployment processes Maintain and troubleshoot Linux-based environments Support web server, process control, and application runtime configurations Work with dashboards, metrics, logs, and alerting systems Support infrastructure and application security practices Document incidents, actions taken, and system changes when needed Requirements Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support Basic experience with AWS EC2 Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki Linux administration skills Basic scripting experience with Bash, Python , or similar tools Understanding of CI/CD pipelines Experience with Git-based tools, preferably Bitbucket Ability to follow predefined instructions and escalate issues properly Responsible approach to monitoring and incident handling Availability to work during European business hours English level: upper-intermediate