Jira Service Management/Jira Service Desk Developer

Location: Intellias Meet your recruiter Yuliia Serednia yuliia.serednia@intellias.com https://www.linkedin.com... Vacancy details Software Engineering JIRA Engineer Senior Ukraine Remote APPLY NOW REFER A FRIEND Make your impact at Intellias. We offer a clear career path, meaningful work, and structured growth, so you understand your contribution and see it valued. What project we have for you For the further development and operation of a Jira Service Management solution within a long-term test infrastructure programme in the automotive/connected car field, we are looking for Jira Service Desk Developers. You design service processes and workflows in Jira, operate and extend a service desk solution with a connected asset database and integrate external systems where required. What you will do Further development, configuration and operation of a Jira Service Management / service desk solution with a connected database for hardware management Design and implementation of service processes and workflows in Jira (service/request types, form extensions, automations, SLAs, queues) Jira administration: projects, workflows, permission and notification schemes, service types; Atlassian Cloud site & user management Maintenance and further development of Jira Assets (asset/CMDB database) incl. reference configurations and data quality management Building reporting structures (dashboards, sprint reports) in Jira and Confluence Optional: development of interfaces via the Jira REST API to connect external systems (e.g. SAP, other Jira projects, web-based systems) incl. maintenance and debugging What you need for this Completed degree or training in computer science or comparable Solid experience with Atlassian Jira Service Management / Jira Service Desk Experience in Jira configuration (workflows, service types, automations, permissions) and in the development of service processes Confident use of Atlassian Cloud site / toolchain, Jira Assets and Confluence Good written and spoken English; independent, reliable way of working Will be a plus: Jira REST API programming and integration of external systems (e.g. APIs to SAP) App/script development with ScriptRunner/Groovy, Atlassian Forge or Connect; REST/JSON, data modelling, asset/CMDB concepts ITIL fundamentals, agile methods (Scrum/SAFe) and awareness of information security (TISAX, ISO 27001) Good written and spoken German Tools & technologies: Atlassian Jira Service Management, Jira Service Desk, Jira Assets, Cloud site/toolchain, Confluence; Jira REST API, ScriptRunner/Groovy, Forge/Connect, REST/JSON as well as integrations to external systems (e.g. SAP). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Atlassian JIRA