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Location: Abu Dhabi, United Arab Emirates Workplace: onsite We are looking for Solution Architect to drive the evolution of our ride-hailing and super-app platform. In this role, you will work closely with engineering teams and the domains directors to define architecture strategy, ensure scalable and resilient solutions, and guide key technical decisions while supporting rapid product growth. Key Responsibilities Participate in system design and architectural decisionmaking in collaboration with development teams, ensuring a balance between speed, quality, and resilience Collaborate with the architecture team to develop a long-term roadmap for the evolution of the platform architecture and technological solutions, enabling scalability and sustainable business growth Conduct audits of key services, identify technical debt, and propose a modernization strategy to support high load and rapid product launches Drive the development of architecture and related processes Define the architectural vision and technical strategy in collaboration with the CTO and other architects Skills, Knowledge and Expertise Experience designing and implementing architectures for highload distributed systems (we handle 230K RPS across 7 regions). Strong understanding of both serverside and clientside architecture and their constraints. Excellent knowledge of modern technologies, particularly AWS: AWS Certified Solutions Architect Associate certification is required. AWS Certified Solutions Architect Professional certification is preferred. Strong leadership skills: able to shape technical vision and effectively communicate complex architectural decisions to both engineers and nontechnical stakeholders. Ability to coordinate architectural collaboration across multiple teams and ensure consistent approaches at the platform level. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Project Manager, Courier Onboarding & Compliance to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub. In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets. Key Responsibilities Own courier & freight onboarding & registration Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate. Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations. Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams). Drive platform migrations & scalability Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis. Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption. Lead supply compliance & risk management Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV. Drive compliance platform development with the engineering team and maintain central compliance dashboards. Drive compliance platform features with engineering teams. Represent Delivery Hub in cross-vertical & regulatory initiatives Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments. Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments. Drive optimization projects & operating rhythm Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics. Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership. Qualifications Experience: 4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage. Technical & Data Skills: Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence). Domain Expertise: Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion). Regulatory-to-Product Translation: Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact. Stakeholder & Cross-Cultural Management: Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion. Mindset: Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking an Anti-fraud Officer to own detection and investigation of fraud across our ride-hailing, delivery and city-to-city products: Ban evasion through multi-accounting, GPS spoofing, ride manipulation, promo and referral abuse, payment fraud, driver–passenger collusion etc. Key Responsibilities Analyze transactional and behavioral data using SQL and Python to identify suspicious patterns and emerging fraud schemes Develop, tune, and improve fraud detection rules and anti-fraud dashboards Evaluate the quality and effectiveness of detection rules by tracking precision and other key performance metrics Manage fraud cases end-to-end , from identifying suspicious activity to investigation, documentation, and escalation of confirmed incidents Conduct risk assessments of new and existing product features in collaboration with Product teams Analyze and monitor fraud losses , identify key sources of losses, and develop plans to reduce them Propose and implement fraud risk mitigation measures together with Product and other cross-functional teams Skills, Knowledge and Expertise 4 + years of experience in anti-fraud, risk analytics, or a related analytical field Strong proficiency in SQL and Python for analyzing large datasets Solid understanding of statistics and the ability to apply statistical methods to behavioral analysis and anomaly detection Experience working with data and the ability to independently identify suspicious patterns and formulate hypotheses Strong analytical thinking, attention to detail, and a structured approach to investigations Ability to work in ambiguous environments and independently drive investigations from initial detection to actionable conclusions and recommendations English — B2 or higher Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Barcelona, Spain; Italy; United Kingdom; Germany Workplace: remote Park IP, a Welo Global brand, is a global IP solutions partner built for modern intellectual property work. The company enables legal teams to protect intellectual assets with accuracy, clarity, and confidence across jurisdictions. Trusted by Am Law 200 firms and Fortune 500 corporate legal departments, Park IP combines deep IP expertise with AI-powered workflows that reduce risk, improve predictability, and deliver greater visibility and control across the IP lifecycle, from prosecution to litigation and compliance. Its Legal Studio platform strengthens portfolio management through jurisdiction-specific coordination and real-time oversight, while experienced IP professionals remain accountable for quality and judgment. Operating under ISO-aligned quality and security standards, Park IP advances a disciplined and transparent approach to managing intellectual property worldwide. parkip.com MAIN RESPONSABILITIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Performing copy-edit tasks on assigned projects or accounts Performing on-demand translation tasks Performing lead linguist role on assigned accounts Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project Managing project-related queries Ensuring good interaction among team members and resolving questions on terminology and language matters Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts Testing and qualifying new freelancers and vendors as required Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs Interacting with clients on linguistic matters as required Participating in the development of new and improved working processes. Propose process improvements. Meet or exceed the KPIs in terms of productivity, on time delivery, quality Achieving the goals set by the team manager REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience Native-Level in Spanish and fluent in English (written and spoken) Patent translation experience and patent knowledge are critical for success in this role (e.g. types of patent documents: computer science, mechanics, biology, electricity, pharmacy, chemistry) 8+ years of relevant experience in translation/localization/editing or content writing 5+ years of review experience Thorough understanding of the localization process Excellent knowledge of terminology used various subject matters Subject-matter expert within company for assigned content specialties, service lines and processes Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA Ability to learn new localization tools and applications quickly Excellent user experience of standard software, such as Windows and Office applications Ability to give clear, concise and constructive feedback Ability to coordinate internal and external translators Excellent interpersonal, written and verbal communication skills Ability and willingness to train/teach others and pass on knowledge. Ability to work with tight deadlines Excellent problem solving skills Ability to effectively present information and respond to questions from groups of managers, clients, linguists Ability, willingness and experience in communicating with customers at various levels Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to work in a virtual team

Location: Cairo, Egypt PIPECARE Group is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection is looking for a Technical Sales Engineer to join our team. The ideal candidate must be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. Key Responsibilities & Authorities •          Document all associated inquiries received from clients. •          Ensure that all new inquiries are assigned to proper project number. •          Obtain approval to bid or decline. •          Prepare cost estimate and propose a price for the project. •          Prepare technical proposals and submit them to territory director. •          Prepare bid bond requirements. •          Coordinate with other departments within PIPECARE during the bidding or pre-qualification stage. •          Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood. •          Coordinate with CMA department to prepare and develop the cost estimate for the project. •          Request Operations to conduct the site survey if appropriate. •          Update customer information and Corporate EMS: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; update the forecast by the end of each month; update the status of project regularly. •          Prepare cost estimate report. •          Provide all relevant or requested reports to Territory Business Development Manager, Chief Operations Officer and/or Territory Director and Sales Manager. •          Submit the daily, weekly and monthly reports to Territory Business Development Manager and Sales Manager. •          Ensure all the related communications associated with the new inquiries are communicated to the territory Chief Operations Officer and /Territory Business Development Manager. •          Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service. •          Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review. •          Ensure all the inquiries are responded on timely basis. •          Ensure that complete bids are submitted on time or before the target due date. •          Ensure the project transfers are carried out within 2 days of receipt of confirmation from clients. •          Achieve the agreed sales targets. •          Maintain good relationships with customers. •          Executes other tasks as per request of Sales and Marketing Director and other Executive Team members. Skills/Experience: BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills. Further qualifications or extended course experience in commercial activities Language skills, particularly French , any other languages may be advantageous. Good communication and presentation skills. Good computer skills. Solid technical knowledge of ILI products and applicable industry standards. Experience within the Oil and Gas sector (preferably) or service project based companies. Minimum of 1 year’s experience in commercial and technical tender preparations. Good selling capability. Knowledge of commercial aspects of organization.

Location: Houston, TX, United States PIPECARE Group is looking for an experienced Office Administrator to join our team in Houston . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Industry/sector: Oil & Gas / In Line Inspection services. The Office Administrator is responsible for managing day-to-day office operations, coordinating logistics for field crews and project teams, supporting HR and finance administration, and ensuring the office functions efficiently as a hub for Americas-based operations. The right candidate will be comfortable working in an oil field or industrial services environment, dealing with the pace and unpredictability that comes with it, and taking ownership of problems without waiting to be asked. Key Responsibilities & Authorities Office Operations: Manage the day-to-day running of the Katy office including facilities, supplies, equipment, and vendor relationships. Coordinate meeting rooms, visitor logistics, and general office environment standards. Oversee mail, courier, and document management processes. Maintain office lease, utilities, and service contracts; liaise with building management as required. Ensure compliance with workplace health, safety, and fire safety requirements. Field & Project Logistics Support: Coordinate crew travel, accommodation, and mobilisation logistics for field assignments across the Americas. Manage vehicle pool, equipment check-in/out registers, and PPE inventory. Support project teams with purchase order processing, expense claims, and supplier coordination. Liaise with field supervisors and project coordinators to anticipate logistics needs ahead of mobilisations. HR & People Administration: Support onboarding and offboarding processes for Houston-based and travelling employees. Maintain accurate employee records, training certifications, and compliance documentation. Coordinate drug and alcohol testing, background checks, and medical clearances as required. Track leave, overtime, and timesheet submissions; liaise with payroll as needed. Act as a first point of contact for routine employee queries on policies, benefits, and office matters. Finance & Procurement Administration: Process invoices, purchase orders, and expense reports; code transactions to correct cost centres. Maintain petty cash and manage office budget tracking. Liaise with the finance team on vendor payments, credit card reconciliations, and month-end close requirements. Manage office supply procurement and maintain preferred vendor lists. Communications & Administration: Provide administrative support to the Regional Manager and senior leadership as required. Draft correspondence, prepare reports, and maintain filing systems. Support preparation of client-facing documents, proposals, and presentations. Coordinate internal events, staff meetings, and team activities. Requirements : Essential: Minimum 3 years of experience in an office management, operations coordinator, or senior administrative role Background in a service-oriented environment (field services, technical services, contracting, or similar) Demonstrated ability to manage multiple competing priorities without dropping the ball Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Confident communicator, both written and verbal, with a professional and positive manner Right to work in the United States without sponsorship Preferred: Prior experience in an oilfield, pipeline, energy services, or industrial services company. Familiarity with field crew logistics, including travel coordination and mobilisation workflows. Experience with basic HR administration processes (onboarding, records management, compliance tracking). Exposure to procurement and basic accounts administration in a small-to-mid-sized office environment. Experience using an ERP or HRIS system (any platform considered). Key Competencies: Takes ownership and follows through without needing to be chased. Adapts quickly when plans change, as they often do in field services. High attention to detail while maintaining a practical, solutions-focused outlook. Builds strong working relationships across technical, operational, and commercial teams. Handles sensitive information with discretion and professionalism. Proactively identifies problems and resolves them before they escalate. What We Offer Competitive salary commensurate with experience Health, dental, and vision benefits Paid time off and company holidays A varied, fast-paced role with real responsibility from day one Exposure to international operations across a growing global business Stable, family-owned business with a long-term growth outlook Part time and flex-work considered

Location: Zug, Switzerland Technical Sales Engineer Intern Location: Zug, Switzerland PIPECARE Group is one of the world's leading in-line inspection companies, with over 20 years of experience providing technology-driven solutions to the oil and gas industry. We are currently looking for a Technical Sales Engineer Intern to join our team in Zug, Switzerland. This internship offers an excellent opportunity for students or recent graduates to gain hands-on experience in technical sales, proposal preparation, commercial operations, and customer relationship management within an international engineering environment. We are only considering candidates who are currently based in Switzerland. Key Responsibilities Assist in preparing technical and commercial proposals for customer inquiries. Support the sales team in reviewing tender documents and project requirements. Help prepare cost estimates and maintain sales documentation. Update customer information and sales records in the company's CRM/EMS system. Coordinate with internal departments including Operations, Logistics, Finance, and Commercial teams during the bidding process. Assist in preparing reports, presentations, and sales documentation. Monitor inquiry status and support timely submission of quotations. Participate in customer meetings and internal project discussions when required. Conduct market and competitor research to support business development activities. Help maintain strong relationships with customers through professional communication. Perform other duties assigned by the Sales Manager or Territory Business Development Manager. Qualifications Currently pursuing or recently completed a Bachelor's degree in Mechanical Engineering, Industrial Engineering, Petroleum Engineering, Chemical Engineering, or another relevant engineering discipline. Interest in technical sales, business development, or commercial engineering. Strong communication and interpersonal skills. Good analytical and problem-solving abilities. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability to work independently and collaboratively in a multicultural environment. Fluency in English is required; German or additional languages are considered an advantage. Preferred Qualifications Basic understanding of the oil and gas industry or industrial services. Familiarity with technical documentation or engineering drawings is an advantage. Exposure to CRM, ERP, or proposal management systems is a plus. Learning Opportunities During this internship, you will: Gain practical experience in technical sales and commercial operations. Learn how engineering proposals and tenders are prepared. Work alongside experienced sales and engineering professionals. Develop customer communication and business development skills. Gain exposure to international projects in the oil and gas industry. Build valuable commercial and technical experience within a global engineering company.

Location: Zug, Switzerland PIPECARE Group of Companies , a leading provider of inline inspection services for the oil and gas industry, is looking for a Marketing Intern to join our team in Zug, Switzerland. This role provides an excellent opportunity to gain hands-on experience in B2B marketing within the oil and gas sector. You will work closely with experienced marketing and sales professionals on digital marketing campaigns, technical content development, exhibitions, market research, and customer engagement activities. Key responsibilities: Assist in planning and executing B2B marketing campaigns targeting the oil and gas and energy sectors. Support the preparation of marketing collateral, technical brochures, capability statements, presentations, case studies, and customer success stories. Create and schedule content for LinkedIn and other digital marketing platforms to increase brand visibility. Conduct market, competitor, and industry research to identify trends, target customers, and new business opportunities. Assist with the planning and coordination of international exhibitions, conferences, industry events, and webinars. Maintain marketing databases, CRM records, and mailing lists. Monitor campaign performance and prepare reports on marketing KPIs. Coordinate with technical experts to translate complex engineering concepts into clear, customer-focused marketing content. Support website content updates and search engine optimization (SEO) initiatives. Assist the Sales team with proposal templates, promotional materials, and customer presentations. Perform other marketing and administrative duties as assigned. Qualifications: Currently pursuing or recently completed a Bachelor's degree in Marketing, Business Administration, Communications, Engineering Management, or a related discipline. Strong interest in B2B marketing and the oil and gas, energy, or industrial services sectors. Excellent written and verbal communication skills in English and German or French. Proficiency in Microsoft Office (PowerPoint, Excel, and Word). Experience with Canva, Adobe Creative Suite, or other graphic design tools is an advantage. Familiarity with LinkedIn marketing, email marketing, and digital marketing platforms is desirable. Strong analytical, organizational, and multitasking skills. Creative mindset with strong attention to detail. Self-motivated, proactive, and eager to learn in a fast-paced technical environment.

Location: Uttar Pradesh, Noida, India PIPECARE Group is looking for a Techncial Sales / Proposal Engineer to join our team in Noida, India. By providing technology and service focused solutions to the international arena of the Oil and Gas industry, PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry/sector: Oil & Gas / In Line Inspection services. Position Summary Highly technically competent, Technical Sales Engineer will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. Job Functions, Responsibilities Document all associated inquiries received from clients. Ensure that all new inquiries are assigned to proper project number. Obtain approval to bid or decline. Prepare cost estimate and propose a price for the project. Prepare technical proposals and submit to territory director. Prepare bid bond requirements. Coordinate with other departments within PIPECARE during the bidding or prequalification stage. Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood. Coordinate with Finance department to prepare and develop the cost estimate for the project. Request Operations to conduct the site survey if appropriate. Update customer information and Corporate EMS/ERP/Salesforce: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; updating the forecast by the end of each month; update the status of project regularly. Prepare cost estimate report. Provide all relevant or requested reports to HOD and/or country manager and business development manager. Submit the daily, weekly and monthly reports to Sales HOD and business development manager. Ensure all the related communications associated with the new inquires is communicated to the territory Country manager. Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service. Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review. Ensure all the inquiries are responded on timely basis. Ensure that complete bids are submitted on time or before the target due date. Ensure the project transfers are carried out within 2 days of the receipt of confirmation from clients. Achieve the agreed sales targets. Skills and Qualification Requirements BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills. Further qualifications or extended course experience in commercial activities Language skills, particularly English, any other languages may be advantageous. Good communication and presentation skills. Good computer skills. Solid technical knowledge of ILI products and applicable industry standards. Experience within the Oil and Gas sector (preferably) or service project based companies. Minimum of 1 year experience in commercial and technical tender preparations Good Selling Capability Knowledge of commercial aspects of organization

Location: Amman, Jordan PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Damam, KSA . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Houston, TX, United States Position Summary The Electronics Technician - ILI Systems & Equipment owns the full lifecycle of PIPECARE Western Hemisphere’s electronics assets - bench-level preparation, testing, calibration, repair, and reliability support across the region’s inspection technologies (Caliper, MFL, UTWM/UTCD, and EMAT), the tracking and locating equipment that supports every mobilization (AGM units, toolmounted transmitters, and pig locators) - together with management of the electronics store, tool inventory, consumables, and the component requisitioning that ties it all together. Given the size of WH’s tool fleet and its annual tool-prep volume, this is designed and resourced as a single-incumbent role covering both functions. It shall be noted that PIPECARE has subsidiaries around the world and, although the Electronics Technician reports to the Shop Supervisor, the responsibility of the Electronics Technician is to ensure that all tasks related to the Western Hemisphere are executed according to the plan, corporate standards, and policy approved by the Corporate Office. Job Functions, Responsibilities & Authorities A. Tool Preparation, Testing & Calibration • Follow approved written instructions, schematics, and design specifications to assemble and prepare Caliper, MFL, UTWM/UTCD, and EMAT tools, using test equipment, hand tools, and precision soldering techniques. • Perform electronic assembly, soldering, rework, and inspection in accordance with approved workmanship procedures, ESD-control requirements, and applicable IPC standards. • Perform bench and pull-rig/test-loop calibration of sensors, magnetizers, transducers, odometer wheels, and IMUs against reference standards ahead of every mobilization, in accordance with approved procedures and calibration requirements. • Execute dry-run and pull-test acceptance procedures; a tool is not released until every acceptance criterion is met and signed off. • Conduct pressure testing of external electronics and containers. • Perform final check, calibration, and sign-off on tools prior to mobilization. • Assemble experimental circuitry or prototype builds per engineering instructions for R&D and internal projects. B. Battery & Power Systems • Build, test, and capacity-verify battery packs against run-duration requirements, with margin for delays • Rebuild, rewire, and replace battery packs and individual cells only in accordance with approved procedures, applicable safety requirements, and authorized competency limits. • Monitor pack health and flag batteries approaching end-of-life before they cause a field failure. • Ensure battery packs are handled, packaged, labeled, and documented correctly for every shipment, domestic and cross-border, in accordance with applicable DOT/IATA lithiumbattery transportation requirements and company procedures. C. Tracking & Locating Equipment (AGM, Transmitters & Pig Locators) • Prepare, install, and battery-test tool-mounted tracking transmitters (electromagnetic, acoustic, or magnetic) ahead of every mobilization, confirming signal strength and battery life cover the full expected run duration. • Maintain and pre-run test Above Ground Marker (AGM) units: battery and solar power systems, antenna and geophone accessories, GPS time synchronization, and onboard data storage. • Maintain and battery-test handheld and vehicle-mounted pig locators/receivers used by field crews to track tool progress and pinpoint a stopped or stuck tool. Maintain pig signallers and passing indicators at launch, receive, and key trap locations, including mechanical trigger, battery, and alarm function checks. • Retrieve and back up AGM passage data after each run and provide it promptly to the Data Analysis team in the required format for odometer/IMU correlation. • Troubleshoot and repair faulty tracking equipment returned from the field; hold any unit that fails pre-run acceptance out of service until repaired and re-tested. • Maintain a dedicated inventory of spare transmitters, AGM units, locators, batteries,and antennas sized to WH’s mobilization schedule, so a failed unit never delays a launch. D. Repair, Troubleshooting & Continuous Improvement • Test, troubleshoot, and repair completed tools, field returns, and incoming PCBs in accordance with approved procedures and electronic workmanship requirements. • Perform component-level fault diagnosis using multimeter, oscilloscope, and related diagnostic equipment • Operate drills and other machine tools to fabricate or repair tool components (flaps, connectors, etc.) • Lead or support root-cause analysis on any tool that underperforms or fails in the field, and close out the resulting corrective actions. • Proactively propose improvements to tool-prep processes, test procedures, and store operations. • Maintain failure, repair, and component-replacement history for critical electronic assemblies and use recurring failure data to support preventive maintenance and reliability improvements. E. Electronics Store & Inventory Management • Own the electronics store: components, spares, consumables, tool accessories, small tools, and tracking/locating equipment (transmitters, AGM units, locators). • Receive, inspect, and verify incoming components and materials against purchase orders and packing lists. • Maintain accurate, current inventory records in the company’s ERP or an equivalent tracking system sized to the store. • Organize, label, and store all inventory in a safe, systematic, and easily auditable manner. • Set and monitor minimum/maximum stock levels sized to WH’s actual tool-prep volume, avoiding both stockouts and excess/obsolete stock. • Conduct periodic physical counts and reconcile discrepancies. • Perform cycle counts at the frequency established by company inventory procedures and reconcile discrepancies promptly. • Maintain serial/lot traceability and shelf-life or expiry controls where applicable, and classify critical spares according to their potential impact on mobilization readiness. • Issue components and consumables against tool-prep and repair jobs. • Identify slow-moving, obsolete, or damaged stock and recommend disposition. F. Procurement & Ordering • Identify component, material, and consumable needs proactively – ahead of tool-prep schedules, not reactively. • Source suppliers and obtain quotations for components, spares, and consumables. • Prepare and submit purchase requisitions in line with PIPECARE procurement policy and approved budget; the position does not have independent purchasing or supplier-approval authority unless formally delegated. • Track order status and coordinate delivery timing against tool-prep and mobilization schedules. • Maintain basic supplier records and flag recurring quality, pricing, or lead-time issues. G. Documentation & Reporting • Enter daily activity into the ERP / Tool Prep Report / Activity Register the same day • Maintain calibration certificates and measurement-traceability records for tools, sensors, reference standards, and test instruments; identify and quarantine equipment that is overdue or out of tolerance and escalate any potential impact on completed work in accordance with the applicable procedure. • Download, verify, and back up tool data promptly after every run • Maintain work areas in a neat, tidy, and HSE-compliant manner H. Other • Execute other reasonable tasks in support of Shop/Workshop priorities as they arise. Skills/Experience • College education in Electronics, or equivalent hands-on/apprenticeship experience • Minimum 3–5 years of relevant work experience; prior exposure to in-line inspection (ILI) tools (Caliper, MFL, UTWM/UTCD, EMAT) is a strong plus. • Solid knowledge of electronic instrumentation and measurement. • Good experience in soldering, calibration, and testing of electronic PCBs and equipment. • Working knowledge of inventory/stock management; experience maintaining stock records or running a parts store is a plus - formal supply-chain credentials are not required at this store’s scale. • Comfortable handling basic procurement/requisitioning tasks: obtaining quotations, raising requisitions, and tracking deliveries. • Proficient in Microsoft Excel; comfortable learning the company’s ERP/inventory-tracking system. • Attention to detail, quality focus. • Ability to work effectively under time pressure and changing mobilization priorities while maintaining quality and safety standards. • Familiarity with pipeline pig tracking/locating equipment (EM/acoustic transmitters, AGM units, handheld locators) is a plus – not required to start, but expected to be picked up quickly. • Self-motivated, creative, critical, and curious – genuinely engaged with the work, not just executing instructions. • Valid driver’s license (local supplier pickups / parts runs). • Ability to handle inspection-tool components within company-defined limits; work in a workshop environment; stand/walk for extended periods; use required PPE; and work safely around machinery, batteries, and electrical/electronic equipment.

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Gurgaon, India NEOLYTIX Assistant Manager, RCM Business Excellence Revenue Cycle Management  |  Governance & Performance  |  Gurugram DEPARTMENT RCM Business Excellence EXPERIENCE 6–8 Years LOCATION Gurugram (Onsite) SHIFT India Hours | US AM Overlap REPORTS INTO President & COO ⚠  This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on. About the Role Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago. We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales. The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here. What You Will Own 1. Process SLA Conformance Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds. Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly. Flag risks proactively with proposed solutions before they breach SLAs. 2. Monthly Performance Insight Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question. Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised. Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients. 3. Quarterly Financial Review Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect. Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged. 4. Quality Function Ownership Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration. Ensure QA findings reach the floor and drive change, rather than living in a report. Audit team output for accuracy; identify recurring error patterns and drive corrective action. 5. Process Change Measurement When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework. Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance. What You Bring Must-Have 6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue. Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing. Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number. Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill. Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so. Strong Preference Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified. Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it. Prior management of a small quality or audit team. Power BI familiarity, though the analytics team owns the front end. Nice-to-Have Healthcare analytics firm or BPO process excellence background. Experience designing and running an MIS reporting function in a US RCM environment. Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context. Who You Are You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat. You build something and then measure whether it worked. The artifact is not the point; the change it produced is. You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end. You would rather be right and uncomfortable than comfortable and wrong. Eligibility Criteria Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred. Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage. Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram. Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile. Performance Expectations What success looks like across the first year: Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening. Day 60: SLA conformance tracking live for strategic accounts. Day 90: SLA conformance extended to the full RCM book. Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it. Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified. End of year 1: the business argues from your numbers rather than about them. Career Path This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire. Now AM, RCM Business Excellence RCM book: quality and MIS 12–18 Months Manager Team of 3–5; governance across RCM Next Senior Manager / AD Governance across service lines Beyond Director / VP, Business Excellence The function at company scale The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows. Hiring Process Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation. Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome. Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart. Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function. Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next. Stage 6: Offer. Why Join Neolytix Founding Seat of a Function You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV. Scope from Day One The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it. Day Shift, Not Night India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here. AI Makes This More Important As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.

Location: Gurugram, Haryana, India NEOLYTIX  ·  INCREDIBLY Platform Configuration Analyst InCredibly Platform Configuration  |  Non-Ops  |  Gurugram DEPARTMENT Non-Ops EXPERIENCE 2–5 Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO Manager ⚠  US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers. The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer. This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor. What You Will Do 1. Knowledge Base & Rules Management Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read. Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve. Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow. 2. Workflow Configuration Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences. Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail. Coordinate with operations leads to understand process changes and translate them into updated configuration. 3. Schema & Data Model Partnership Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it. Use SQL to validate your own work and verify data accuracy before changes hit production. 4. Measurement & Training Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data. Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file. What You Bring Must-Have 2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration. A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample. Basic SQL: you use it to query, validate, and reconcile data. Not a course listing. Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream. Clear written English. Other people will run the SOPs and playbooks you write. Strong Preference Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them. JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams. BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration. Prior experience working with US clients or in a US time-zone overlap model. Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another. Nice-to-Have Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment. Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar. Salesforce, ServiceNow, or Workday administration certification. Epic certification or formal Facets/QNXT training. Who You Are You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process. You break things before calling a configuration complete, because you have actually tested it. You write documentation that the person after you can follow without asking questions. You push back on vague requirements because you know what happens when a rule is ambiguous and live. Eligibility Criteria Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required. SQL: actively used for validation and data checking, not just listed as a skill. Assessed in the work sample. Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one. Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly. Performance Expectations What success looks like: First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow. 6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes. 12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager. Hiring Process Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first. Stage 2: TA screening call (20 minutes). Role fit, configuration background, and SQL usage check. Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing. Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach. Stage 5: Domain and technical interview with Operations Leadership and Engineering. Stage 6: Offer. Why Join Neolytix Greenfield Ownership You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue. Direct Access You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision. Domain You Can Learn US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for. Product Trajectory InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.

Location: Riyadh, KSA Workplace: onsite Tabby is seeking a Partner Support Team Leader who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams. This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards. Key Responsibilities Team Leadership & Coaching Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence). Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s. Create and maintain development plans to grow skills and retain top performers. Operational Delivery Manage daily workflows, escalations, and partner deliverables across multiple support channels. Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls). Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling. Quality & Process Management Participate in QA monitoring and ensure action plans are executed. Champion the side-ticket and escalation framework to maintain efficiency and traceability. Keep the team updated on product/process changes and industry trends. Identify opportunities for automation and workflow improvement to enhance partner experience. Stakeholder & Business Alignment Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys. Support delivery of business targets through reporting, root-cause analysis, and solution proposals. Escalate high-impact issues to senior management with clear data and recommendations. Benefits Quarterly Bonus based on achieving operational targets. Career Growth Opportunities , subject to business needs and performance. Exposure to a high-growth fintech environment with opportunities to shape operational excellence.

Location: Riyadh, KSA Workplace: onsite This is a role for a true hunter. We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you. You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation. If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat. Key Responsibilities Build the Pipeline — From Zero • Own end-to-end pipeline generation through relentless, self-generated outbound activity. • Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them. • Research and map high-potential SME merchants, verticals and micro-markets. • Identify and engage business owners, founders and key decision-makers. • Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings. • Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads. • Keep the funnel healthy — continuously replenish, qualify and prioritise. • Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion. Sell, Close, Activate • Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation. • Run consultative, value-based discovery with SME owners to uncover real business pain. • Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions. • Deliver compelling product demos and tailored commercial proposals. • Handle objections with confidence and drive deals to signature. • Stay hands-on until the merchant is fully live and transacting. Commercial & Negotiation • Lead commercial conversations with SME merchants and articulate clear value. • Negotiate within approved commercial frameworks to land win-win outcomes. • Secure the right internal approvals and keep deals moving at pace. • Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity. Cross-Functional Collaboration • Partner closely with Risk, Scoring, Onboarding, Product and Operations. • Understand internal requirements and constraints and work with them, not around them. • Proactively chase down blockers and drive outstanding actions to closure. • Act as the bridge between the merchant and internal stakeholders. • Feed merchant insight and market intelligence back into the business. Merchant Experience & Growth • Support merchants through a smooth, friction-free onboarding journey. • Drive activation and follow up post go-live to ensure adoption. • Spot early issues, capture merchant feedback and route it to the right teams. • Be genuinely merchant-obsessed — the relationship does not end at signature. Product & Market Agility • Become a subject-matter expert on BNPL and LTF. • Ramp fast on new propositions as they launch — including SME Financing and Tabby Card. • Adapt pitch, positioning and messaging as products, processes and market conditions evolve. • Thrive in ambiguity — we are building as we scale. Skills, Knowledge and Expertise • 1–2 years of professional experience in sales, business development or another target-driven commercial role. • Proven outbound sales and prospecting track record — you have personally generated your own pipeline. • Demonstrated ability to create opportunities independently, from a standing start. • Bachelor's degree. • Fluent Arabic and English. • Exceptional communication, presence and interpersonal skills. • Strong commercial acumen and negotiation ability. • Comfortable and energised by a target-driven, high-accountability environment. • Ability to independently own, manage and forecast a pipeline. • Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level) • Grit, resilience, persistence and relentless follow-through. Nice to Have (Not a Deal-Breaker) • B2B or SME sales exposure. • FinTech, BNPL, payments, banking or lending background. • Financial or technology solution selling. • Merchant acquisition or field sales experience. • Track record selling directly to business owners and decision-makers. • CRM proficiency and data-driven pipeline discipline. • Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis. Benefits We are an international team of inspired professionals located all over the globe. We  have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.