Вакансии

The role We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication. What you will do - Monitor and analyse activity across the platform. - Investigate flagged cases. - Be decisive and own your decisions. - Communicate directly with merchants. - Strengthen the controls. - Support the prevention program. - Automate and effectivize. - Maintain clear documentation of investigation findings, decisions, and compliance procedures. What we are looking for - Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant. - Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus. - Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations. What we offer - Relocation assistance if you are currently outside Tallinn. - Official employment in Estonia. - Social benefits. - Private health insurance. - 100 monthly sports allowance. - 28 days of annual leave.

3 000 – 4 000 €

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. What You Will Own: — Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling. — Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure. — Discount governance, including band policy and guardrails. — Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing. — Commercial readiness at launch, ensuring packaging and pricing ship with the product. — The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement. — Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data. What We Are Looking For: — 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function. — Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench. — Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body. — Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization). — Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance. Strongly preferred: — Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management. — Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription. — Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus. Why Now: Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue. Why work at Delinea? — Meaningful work, a culture of innovation and great career progression. — Core values: Spirited, Trust, Respect, Ownership, Nimble, Global. — Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type. Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.

300 000 – 340 000 $

Role Description: — Providing legal support to corporate administrators on various corporate matters, including amendment to or drafting of corporate documents and procedures such as memorandum and articles of association, minutes, resolutions and powers of attorney. — Drafting, reviewing and commenting on corporate agreements including share purchase agreements, subscription agreements, option agreements, loan agreements and shareholder agreements. — Attending court, signing affidavits and/or obtaining court orders for corporate matters including incorporation of companies, amendments to memorandum, reduction of capital, late submissions, mergers, re-domiciliation. — Assisting with the establishment and management of trusts. — Assisting with preparation of applications and dealing with public authorities for obtaining Cyprus citizenship or residency under the Cyprus Investment Program. — Reviewing and advising on transaction structures and legal documents from a Cyprus law perspective. — Providing legal advice on other legal, corporate and commercial matters. Qualifications/skills: — University Degree in Law. — Qualified member of the Cyprus Bar Association. — 5 years+ experience in a similar position (preferably in the ASP industry or law firm). — Excellent drafting skills. — Excellent time management and organizational skills. — Fluent in Greek and English. — Excellent communication skills.

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Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Задачи: — Разрабатывать backend-сервисы на C++20 для электронной трейдинговой платформы. — Работать с логикой переговоров и исполнения сделок. — Разрабатывать интеграции с внутренними и внешними системами. — Работать с микросервисной и распределенной архитектурой. — Участвовать в проектировании новой функциональности. — Разбираться с проблемами в production вместе с QA и Support. — Работать в международной команде разработчиков и представителей бизнеса. Требования: — 5+ лет коммерческой разработки на C++. — Сильный C++17/20. — Хорошее понимание STL, templates и generic programming. — RAII, object lifetime, data structures & algorithms. — Базовое понимание multithreading и concurrency. — Опыт разработки под Linux. — Опыт работы со сложными backend / distributed systems. — Умение самостоятельно разбираться в проблемах, сообщать о блокерах и нормально работать с командой. — Английский B2+. — Electronic trading / financial markets (плюсом). — FIX, market data, exchanges, order management (плюсом). — Fixed income / equities / derivatives (плюсом). — FlatBuffers / Protobuf (плюсом). — Redis, messaging / pub-sub (плюсом). — Python (плюсом). — CMake / Conan (плюсом). Условия: — Полностью удаленный формат работы. — Релокационный пакет в Польшу. — Долгосрочная работа над большой production-системой, без коротких проектов и bench. — Международная команда сильных C++ инженеров.

Зарплата не указана

Обязанности: — Разрабатывать и поддерживать эффективный и надёжный C/C++ код — Реализовывать оптимизированные low-level модули — Искать и устранять bottlenecks и bugs — Работать с системным и сетевым ПО Требования: — 3+ года коммерческой разработки на C/C++ — Английский язык — A2+ — Опыт с RTOS — Хорошее понимание Linux и system-level development — IPC и socket programming — Опыт с сетевыми протоколами и network communication — Cross-platform development — Знание структур данных и алгоритмов — Multithreading: race conditions, deadlocks, debugging — Git / SVN — CI/CD — CMake — Valgrind — Unit и automated testing — Native-модули для Python / Go — Опыт работы в Agile — JIRA / Confluence Условия: — Full-time — Office / Hybrid

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Who we are Typeform is a refreshingly different form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. It drives 500 million responses annually and integrates with tools like Slack, Zapier, and Hubspot. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands. About the role The Agency Partner Manager will own and scale Typeform’s Agency Partner Program by building revenue-generating relationships with marketing, digital, research, customer experience, and professional services agencies. A key focus is Research Flow, an AI moderated research platform that enables teams to design studies, recruit participants, run adaptive conversations, and generate insights quickly. The role involves recruiting and activating partners, supporting their growth, and driving new revenue. The position is part of the Partnerships team and collaborates with Sales, Marketing, Customer Success, Product, and Partner Operations. What you’ll do — Own the Agency Partner Program from recruitment and onboarding through enablement, activation, and ongoing partner success. — Build strong commercial relationships with agencies to extend Typeform’s reach and create new client solutions. — Help partners package Typeform and Research Flow into services across customer research, market research, lead generation, marketing, and customer experience. — Drive net new monthly recurring revenue through agency sourced and influenced opportunities, collaborating with Sales and Customer Success. — Set and manage quarterly objectives for revenue, partner activation, and program growth. — Partner with Marketing on campaigns, webinars, case studies, content, and demand generation. — Refine partner segmentation, tiers, incentives, and reporting to scale the program efficiently. What we’re looking for — Five or more years of experience in partnerships, channel sales, business development, or agency management. — Proven track record of generating revenue through agency or services partners. — Strong understanding of marketing, digital, research, or professional services agency models. — Experience building scalable partner programs and processes. — Strong commercial judgment and confidence managing revenue, pipeline, forecasting, and partner performance. — Excellent relationship management and communication skills with ability to align stakeholders across teams. Nice to have — Experience with software as a service platforms or products with open APIs and integrations. — Familiarity with research technology, customer insight tools, or platform growth strategies. — Experience operating a self-serve or tiered partner program.

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Responsibilities: — Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability. — Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services. — Integrate UI with backend services, consuming and shaping their APIs. — Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts. — Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping. — Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status. — Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation. — Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment. — Evaluate trade-offs considering simplicity, cost, stability, and performance. — Collaborate with the team to break down work, estimate tasks, and deliver incrementally. — Work closely with backend, product, and data teams for smooth feature integration. — Engage actively in code reviews to maintain high-quality standards. — Keep up with industry trends and suggest practical improvements. Qualifications: — 7+ years of hands-on frontend development experience with strong React and TypeScript skills. — Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries. — Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading. — Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts. — Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability. — Experience with Vite (build configuration, code-splitting, developer experience) is a plus. — Experience with SQL and NoSQL databases. What we offer: — Referral Program to help grow the team. — Premium IT Equipment such as MacBook Pro or hardware of choice. — Excellent work-life balance with flexible hours and full remote possible. — Competitive compensation and benefits package. — Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.

Зарплата не указана

Задачи: — Разрабатывать backend-сервисы на C++20 для электронной трейдинговой платформы. — Работать с логикой переговоров и исполнения сделок. — Разрабатывать интеграции с внутренними и внешними системами. — Работать с микросервисной и распределенной архитектурой. — Участвовать в проектировании новой функциональности. — Разбираться с проблемами в production вместе с QA и Support. — Работать в международной команде разработчиков и представителей бизнеса. Требования: — 5+ лет коммерческой разработки на C++. — Сильный C++17/20. — Хорошее понимание STL, templates и generic programming. — RAII, object lifetime, data structures & algorithms. — Базовое понимание multithreading и concurrency. — Опыт разработки под Linux. — Опыт работы со сложными backend / distributed systems. — Умение самостоятельно разбираться в проблемах, сообщать о блокерах и нормально работать с командой. — Английский B2+. Будет большим плюсом: — Опыт в electronic trading / financial markets. — Знание FIX, market data, exchanges, order management. — Опыт с fixed income / equities / derivatives. — Опыт с FlatBuffers / Protobuf. — Опыт с Redis, messaging / pub-sub. — Знание Python. — Опыт с CMake / Conan. Условия: — Долгосрочная работа над большой production-системой, без коротких проектов и bench. — Международная команда сильных C++ инженеров. — Полностью удаленный формат работы. — Локации: Польша, Португалия, Испания, Грузия. — Релокационный пакет в Польшу.

Зарплата не указана

PagerDuty is seeking an Account Executive (AE) to join their high-performing, customer-focused team. The role involves driving growth and expansion within an established customer portfolio by combining strategic account management with consultative enterprise selling. The AE will partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. Responsibilities include owning and growing a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities; building and maintaining trusted executive relationships through regular in-person engagement and consultative selling; developing and executing strategic account plans to identify growth areas, expansion pathways, and competitive positioning; driving adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI; executing complex, multi-product sales motions and partnering with Solution Consultants for technical validation and proof-of-concept activities; maintaining accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework; and collaborating with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention. Basic qualifications include 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software; proven success managing a quota in complex, long-cycle enterprise sales; demonstrated experience selling to and influencing C-level executives; proficiency with Salesforce (SFDC) for pipeline management and forecasting; and a Bachelor’s degree or equivalent experience. Preferred qualifications include prior enterprise sales expertise leveraging MEDDPICC & Value Selling; experience managing high-value accounts; track record of success with multi-product sales and solution-based selling models; strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments; and strategic thinking with exceptional communication, negotiation, and relationship-building skills. The base salary range for this position is $131,000.00 - $170,500.00 USD per year. The role may also be eligible for bonus, commission (50/50 split), and/or benefits. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote with location restrictions. PagerDuty offers a competitive total rewards package including comprehensive benefits, flexible work arrangements, company equity, ESPP, retirement plans, generous paid vacation, paid parental leave, volunteer time off, company-wide hack weeks, and mental wellness programs. PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities. The company uses the E-Verify employment verification program.

PagerDuty is seeking an Account Manager to join their diverse, customer-focused team. The Account Manager will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. Responsibilities include maintaining and growing customer relationships, driving product adoption, managing renewals, and identifying strategic expansion opportunities that deliver measurable business value. Key Responsibilities: — Own a portfolio of existing customers to ensure adoption, value realization, and retention. — Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. — Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. — Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. — Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. — Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. Basic Qualifications: — 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. — 4+ years of proven success managing renewals and growth within a SaaS environment. — Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. — Bachelor’s degree or equivalent experience. Preferred Qualifications: — Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. — Prior enterprise sales expertise leveraging MEDDPICC & Value Selling. — Experience working with enterprise software customers or in a DevOps environment. — Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. — Proven history of achieving revenue and retention goals through consultative account management. — Self-starter with strong collaboration, negotiation, and problem-solving skills. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote within eligible US locations. Candidates must reside in an eligible location as specified in the job post. PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, company equity, employee stock purchase program, retirement or pension plans, generous paid vacation, paid holidays and sick leave, paid parental leave, paid volunteer time off, company-wide hack weeks, and mental wellness programs. PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.

Higgsfield AI — быстрорастущая платформа для AI-генерации видео с эффектами уровня киностудий. Участник Google Cloud Program. Размер команды — 11-50 человек. Инвестиции — $50M. Требования: — Портфолио — Сильная композиция и типографика — Владение AI — Свободный английский язык Фаундеры — Александр Машрабов, ex Head of GenAI в Snap, и Ерзат Дулат.

Зарплата не указана

Higgsfield AI — быстрорастущая платформа для AI-генерации видео с эффектами уровня киностудий. Компания является участником Google Cloud Program и получила инвестиции в размере $50M. Размер команды составляет от 11 до 50 человек. Вакансия Product ML Engineer связана с направлениями Data Science, персонализации и монетизации. Требуются навыки работы с Python и SQL, а также знание английского языка на уровне B2+. Компания готова помочь с релокацией. Фаундеры компании — Александр Машрабов, бывший Head of GenAI в Snap, и Ерзат Дулат.

Зарплата не указана

Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments. Requirements: — 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS — Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python — Experience with REST API, database management, and web development technologies — Experience delivering technical workshops (training, knowledge transfer, implementation, code review) — Lifelong learning and growth mindset — Ability to explain complex technical concepts to broad audiences — Proficiency in communicating technical issues to technical and non-technical audiences via phone and email — Excellent time management, task prioritization, and situational urgency evaluation — Occasional travel to customer locations may be required Nice to have: — Experience implementing or optimizing search & discovery experiences — Experience designing and developing generative AI and agentic applications — Experience in high-growth SaaS environments — Familiarity with iOS & Android platforms — Experience supporting open-source projects and GitHub communities — Experience with Shopify, Magento, and Salesforce Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.

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ROK Financial is expanding its team nationwide and looking for motivated sales individuals to work independently as Commercial Loan Brokers. This is a commission-only role with an aggressive commission structure. ROK Offers: — Unlimited earning opportunities including commissions, bonuses, and incentives — Residual earnings on your portfolio — The opportunity to work remotely as an independent contractor — Nationwide opportunity with no territory restrictions — Comprehensive training program with ongoing weekly and monthly trainings — Lead generation support — Ability to bring on referral partners or build out a sales team — Branded marketing collateral and social media content — Investment opportunities — Lender matching technology on a 75+ lender platform — 24/7 back office support to process deals — Annual company events — No licenses required Requirements: — No experience required — Positive mindset — Strong work ethic — Dedication Interested candidates can apply to become a ROK-Epreneur and join a dynamic and growing company.

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Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork. Key responsibilities: — Build engagement as a leader-owned discipline with measurable outcomes. — Develop strategic employee and leader communications with consistent messaging across geographies and time zones. — Design culture intentionally for a remote-first, fast-growing, international company. — Establish onboarding, team rituals, and in-person events with proper design and budgeting. — Promote remote working excellence ensuring uniform expectations and development opportunities worldwide. — Manage retention and succession planning to anticipate risks and build talent pipelines. — Rebuild manager capabilities for distributed teams adapting to AI-driven changes. — Collaborate with AI Transformation Leader on work design, job architecture, and team structure. In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments. Requirements: — Experience operating teams outside the US, managing employment realities internationally. — Experience scaling companies from 500 to 1000 employees with international expansion. — Hands-on builder who develops people through work and uses AI agents daily. — Leadership experience with a small team, close to operational work. — Ability to make a distributed, multi-geography workforce a great place to work. Preferred: — Comfortable with public company environment. — Experience in mid-sized technology companies with resource constraints. — Strong communication skills with a tendency to over-communicate. Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue. Interview process includes discussing past projects, AI usage, and interaction with HR teams. Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.

About the Company The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences. About the Role: We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes. This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment. Responsibilities: - Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners). - Ensure all incoming data complies with Visa and Mastercard requirements. - Timely notify merchants about chargebacks and fraud cases, providing full details. - Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks. - Maintain internal case logs, including reports, notification templates, and correspondence records. - Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes. - Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information. Requirements: - Experience in acquiring, anti-fraud, risk management, or merchant support. - Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle). - Ability to process and systematize information from multiple sources. - Strong attention to detail, responsibility, and ability to meet deadlines. - Excellent communication skills and proficient written English (for merchant communication). - Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus. - Russian - native. - English - fluent. Conditions: - Competitive compensation package (fixed + bonus). - Fully remote. - Opportunity to scale and develop the business.

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About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.