Задачи:
— Интеграция с автопилотами (PX4/ArduPilot), доработка прошивок, offboard управление, MAVlink
— Разработка симуляционного стенда и HIL/SIL пайплайнов, автоматизация регрессионных тестов управления
— Подготовка и проведение летных испытаний, анализ логов, доработка по полученным данным
— Работа с отказоустойчивостью: детекция отказов, safety-логика, деградация режимов
— Оценка состояния и sensor fusion (IMU, барометр, магнитометр, GNSS, дальномеры) совместно с командой разработки
— Разработка и настройка контуров управления БПЛА (мультироторы): attitude/rate, position, velocity, guidance
Требования:
— Понимание теории управления на практическом уровне: PID/каскадные схемы, LQR, MPC, фильтр Калмана (EKF/UKF)
— Хорошие навыки кодинга на Python
— Опыт работы с динамикой летательных аппаратов или роботов: моделирование, идентификация, кинематика/динамика твёрдого тела, кватернионы
— Опыт с PX4/ArduPilot/BetaFlight и/или ROS/ROS2
— Сильный бэкграунд в математике и/или физике
— Умение работать с реальным железом и логами, а не только с моделью в MATLAB
Будет плюсом:
— Реальные налёты и опыт настройки аппаратов «в поле», навыки пилотирования
— Опыт с симуляторами: Gazebo, Isaac Sim, AirSim, jMAVSim
— Навигация без GNSS: VIO, terrain-relative navigation, оптический поток
— Опыт с embedded: STM32, RTOS, интеграция на Jetson/Rockchip/RPi
— RL или learning-based control как дополнение к классике
Условия:
— Официальное трудоустройство по ТК РФ с первого рабочего дня, полностью «белая» заработная плата
— Соц. пакет по ТК РФ
— Конкурентная белая заработная плата, обсуждается индивидуально, оклад 100%
— Годовая премия по результатам работы
— Офис в ОЭЗ «Технополис Москва» Руднево, рядом со станциями метро Некрасовка/Лухмановская
— Современный офис, оснащённый по последнему слову техники
— График 5/2 с гибким началом рабочего дня (с 08:00 до 10:00), пятница сокращённый день
— Испытательный срок 3 месяца
— После испытательного срока гибридный график по согласованию с руководителем
— Возможность реализовать свои идеи и получить практический опыт в цифровизации/автоматизации
— Открытая, демократичная культура, дружный коллектив и хороший психологический климат
Просьба в сопроводительном письме указывать зарплатные ожидания.
Location: United States
Workplace: Remote
As ClickHouse scales, we're building the technology and operating foundation Finance needs to continue to enable our rapid growth. As part of that work, we're standing up a dedicated Travel & Expense (T&E) function and are looking for a Senior Expense Specialist responsible for maturing the current processes and day-to-day operational excellence.
WHAT YOU'LL DO:
Audit, Compliance & Risk
- Own expense audit end-to-end
- Build and maintain the SOX-ready control environment for T&E, including documentation, testing support, and sign-off readiness.
- Track and reduce policy non-compliance, turning an untracked risk into a measured, managed one.
Global Policy & Program Ownership
- Enforce one global, regionally compliant T&E policy — including EOR employees — to reduce local tax and audit exposure.
- Centrally administer and optimize the ClickHouse Expense tool, Corporate Card program and system integrations to the HRIS and ERP systems.
Reimbursement & Employee Experience
- Cut international reimbursement cycle time from ~30 days to ~7 through automated routing and clear SLAs.
- Reduce the time employees spend per claim through better tooling, clearer policy, and self-service support.
- Be the primary point of contact for T&E questions, escalations, and edge cases — approval flow issues, policy setup, and offboarding coordination with the People team
Reporting, Enablement & Change Management
- Build spend dashboards, KPI tracking, and executive reporting where none exists today.
- Deliver role-based training and a global T&E champion network, and lead structured change management (ADKAR or similar) to drive adoption of new policy and tools.
- Partner with Accounting to complete the handoff of remaining T&E responsibilities.
WHAT YOU BRING ALONG:
- 4+ years of experience in travel & expense, accounts payable, or finance operations, ideally at a high-growth or Cloud software company with a distributed, multi-entity employee base.
- Hands-on ownership of Expensify, Ramp (or a comparable card/expense platform), and NetSuite integrations — you know what breaks in these systems and how to fix it at the root, not just route the ticket.
- Working knowledge of SOX controls and audit readiness for expense and card programs; experience building or maintaining automated fraud detection a plus.
- Comfort designing policy for a global, multi-entity, multi-employment-type workforce (FTE and EOR, including platforms like Deel), and translating that policy into system configuration.
- A track record of building reporting and KPI visibility from scratch — you don't wait for a dashboard to be handed to you, you build it.
- Experience running training and change management for a process or tool rollout (ADKAR or similar frameworks a plus).
- Ownership mentality: you see a broken process and fix the root cause, not just the ticket in front of you.
- Independence: you troubleshoot issues, ask clarifying questions, and propose solutions rather than escalating every ambiguity.
- Curiosity: you ask why a process exists before you automate it, and you're a lifelong learner when it comes to new systems.
- Follow-through: you see initiatives through to full adoption, not just launch.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: London
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
As our People Operations Generalist for the UK, you’ll own day-to-day People Operations for our growing UK team.
Reporting to our People Lead, Europe, you’ll be the go-to person for UK employees and managers, with ownership across the employee lifecycle, from onboarding and payroll coordination to employee changes and offboarding. You’ll bring strong UK People Operations expertise, help build scalable processes, and partner with the broader People team on global programs. You’ll also help run the day-to-day London office and work closely with Recruiting on the final stages of the UK candidate experience, including onsite interview coordination and candidate support.
Things move fast at Modal, and priorities change as we grow. We’re looking for someone flexible and hands-on who’s happy to jump in, figure things out, and take on whatever needs doing across your area.
WHAT YOU’LL WORK ON:
- Own day-to-day People Operations for our UK employees, including onboarding, employee changes, leave, documentation, and offboarding
- Act as the first point of contact for UK employees and managers, escalating more complex matters as needed
- Partner with payroll, benefits, pension, and other external providers to ensure smooth UK administration
- Keep employee data, documentation, and People processes accurate, compliant, and up to date
- Build and improve UK People processes, policies, and self-service resources as we scale
- Execute global People programs locally, ensuring they work effectively for our UK team
- Own day-to-day office operations in London, collaborating with internal partners (like the Workplace team!) and third-party vendors
- Coordinate onsite interviews and the final stages of the candidate experience for UK hires
- Plan and support local employee events and initiatives
YOU MAY BE A FIT IF:
- You have 5+ years of People Operations or HR experience, ideally at multiple fast-growing companies at a similar stage of growth
- You have strong knowledge of UK People Operations and employment practices, including payroll, benefits, pensions, and employee lifecycle processes
- You’re comfortable working independently and taking ownership, with the judgment to know when to escalate or bring in additional expertise
- You’re highly organized and detail-oriented, comfortably managing multiple priorities in a fast-moving environment
- You have strong written and verbal communication skills and a high level of discretion when handling sensitive employee matters
- You take a hands-on, flexible approach: you’re comfortable figuring things out, building processes from scratch, and jumping into whatever needs doing
- You’re based in London and comfortable working from the office five days a week (life happens, of course!)
NICE-TO-HAVE:
- Experience with office operations, workplace, or recruiting coordination
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US:
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE:
Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day.
We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role.
You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.
WHAT YOU'LL ACHIEVE:
- Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS.
- Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS.
- Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools.
- Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift.
- Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection.
- Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse.
- Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream.
- Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.
SKILLS YOU NEED TO BRING:
- Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company.
- Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM).
- Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments.
- Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration.
- Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors.
- Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level.
- Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC.
NICE TO HAVES:
- Experience at a fast-growing tech or AI company where the security program had to outpace headcount.
- A background in IT engineering, SRE, or production engineering that transitioned into security engineering.
- Experience building internal security tooling or workflows that improved employee or developer experience.
- Contributions to the security community through open-source tools, blog posts, or conference talks.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Exposure to Diverse HR Functions
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About The Role
We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.
The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration.
What You Will Do
Assist with maintaining, organizing and preparing HR-related documents
Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours
Support employee engagement initiatives and office events
Assist with recruitment activities, including candidate sourcing and interview scheduling when required
Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination
Contribute to HR projects and process improvement activities as assigned
Undertake other duties as assigned
What We Need
Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Google Workspace
Keen attention to detail
Proactive and willing to take initiative
Ability to work collaboratively in a team environment
Positive attitude and eagerness to learn
Must be based in Ho Chi Minh City, Vietnam
Why You'll Love Working Here
International Environment
Professional Development Opportunities
Company activities and events
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil.
IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level.
As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact.
The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time.
SCOPE
🛟 SUPPORT & ONCALL
- Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers
- Triage, communicate to users during incidents, and escalate appropriately
- Document recurring issues and reduce ticket volume through self-service
💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE
- Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval
- Maintain role-based Kandji blueprints and least-privilege configurations
- Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence
- Own the physical side: laptop locker, hardware inventory, office equipment
- Take over day-to-day device operations as we bring them back in-house from our outsourced provider
🔑 IDENTITY, ACCESS & SAAS PLATFORMS
- Own onboarding and offboarding end-to-end, across both automated and manually-managed tools
- Administer Google Workspace, SSO/SAML, licences and access reviews
- Manage day-to-day vendor relationships and procurement on your scope
⚙️ BUILD
- Own a build project end-to-end, with a more experienced engineer to pair with and learn from
- Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection
- Ship automation and self-service tooling that measurably reduces IT toil
MILESTONES
First 2 months
- Join IT oncall rotation (helpdesk) with buddy/shadowing support
- Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home)
- Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning)
First 6 months
- Handle IT oncall shifts autonomously, solving most problems that do not require engineer input
- Own onboarding/offboarding workflows end-to-end
- Have wide knowledge of Alan's processes, equipment, and tools
- Ship a first project
First year
- Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation)
- Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries
- Ship automation or self-service projects that measurably reduce IT toil, with limited guidance
- Lead small to medium IT projects end-to-end
3 years
- Fully autonomous on the User Experience & Platform workstreams
- Lead medium to high-complexity IT projects end-to-end
- Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO)
- Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience
- Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated
- Documentation mindset: writes clear, structured documentation
- Learning velocity: Picks up new tools and processes quickly.
Must-have - Behavioral / soft skills:
- Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture.
- Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes.
- Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up.
Nice-to-have skills / Bonus points if you have:
- macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Experience with Kandji specifically
- Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness
- SaaS vendor management and/or license administration
- Interest in automation and coding (even from college/school projects)
- Experience in a fast-growing, multi-country tech company
Languages: Fluent French & Professional English
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Ostrava, Czechia
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English, professional working proficiency
German, or any other language, is an advantage
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Enterprise Systems at 1Password owns the tools and systems the company runs on. We centrally select, administer, integrate, and govern Enterprise Tools so that they work together as an interconnected ecosystem that shapes how 1Password operates. The team is charting new territory: centralizing ownership of company tools, building cross-functional integrations, and enabling the company to adopt new technologies, including AI, responsibly and strategically.
The Senior Enterprise Systems Engineer is a key technical contributor on this team. You'll own the lifecycle and roadmap for a portfolio of Tier 1 enterprise tools, work closely with the team's Staff Engineer, and partner with Security, Finance, Legal, and business teams. You'll also bring practical AI and automation skills to your work. If you enjoy building scalable systems, solving workflow problems with automation, and raising the bar for those around you, we want to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within the US or Canada.
What we're looking for:
- 5+ years of IT or enterprise systems experience, with a track record of building and supporting enterprise systems at scale.
- Hands-on expertise administering, integrating, and optimizing core enterprise platforms such as Slack, Google Workspace, Zoom, Notion, Jira, Asana, or similar.
- Experience with identity and access management concepts, including SSO, SCIM provisioning, and access reviews (Okta preferred).
- Experience with workflow automation and integration tools such as Tines, Okta Workflows, Workato, or APIs and low-code/no-code platforms.
- Practical experience with AI-enabled productivity tools or platforms (e.g., ChatGPT Enterprise, Dust, Claude, Glean), with an understanding of secure and responsible AI adoption.
- Ability to build and communicate a strategic roadmap for a tool or portfolio, and to translate business workflow challenges into effective technical solutions.
- Familiarity with software licensing, procurement, and vendor management (a plus).
- Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders in a rapidly scaling organization.
- A desire to mentor others and contribute to a positive team culture.
Success in this role looks like:
- Your assigned tools are configured, maintained, and operating reliably, meeting team standards for uptime, security posture, and employee adoption.
- Each tool you own has a documented roadmap aligned with company needs and vendor direction.
- Licenses, renewals, and provisioning are managed efficiently, with clear ownership and no grey zones between IT and the business.
- Integrations and configurations are documented and follow consistent standards.
- AI features and automations in your area are rolled out securely and adopted, with measurable reductions in manual effort.
- Partners across IT, Security, Finance, Legal, and the business see you as a trusted, responsive point of contact.
What you can expect:
- Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation.
- Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap.
- Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding.
- Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs.
- Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement.
- Assess new application requests against the team's tiering criteria (adoption scope, security sensitivity, integration complexity, and contract value), and confirm responsibilities with business teams before onboarding or procurement proceeds.
- Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling.
- Configure and operate AI features and platforms (e.g., OpenAI Enterprise, Dust, and AI capabilities within Slack, Notion, and Google Workspace), ensuring secure, responsible, and well-supported usage.
- Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams.
- Contribute technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit.
- Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage.
- Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D.
- Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Berlin, Germany
Workplace: onsite
ABOUT YOU
We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help.
Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role.
If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
RESPONSIBILITIES
Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff.
Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems.
Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus.
Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged.
Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech).
Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations.
Create and maintain clear IT documentation and runbooks for the systems and processes you own.
REQUIREMENTS
At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance.
Professional working proficiency in
English
and
German
, with the ability to explain technical concepts clearly to non-technical colleagues.
Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN).
Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery.
Excellent interpersonal skills with a genuine customer-service mindset.
Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly.
Proactive and organized, eager to learn, with strong practical problem-solving skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
Sony Interactive Entertainment is searching for a highly competent candidate to join SIE’s Identity and Access Management (IAM) team which is responsible for IAM tool deployment, enhancements, and maintenance. This individual will work with various stakeholders (HR, Legal, IT, InfoSec) to build out and enhance existing IAM processes and engineer new solutions. The selected candidate will be capable of defining and executing on well-constructed operational strategies, processes, and procedures; as well as have excellent communication and organizational skills.
What you'll be doing:
Automating solutions for user onboarding and offboarding
Enhancing existing onboarding solutions / tools. (Saviynt, OneIdentity Active Roles Server, Okta)
Build out documentation around processes of various IAM tools.
Resolve identity related issues across the SIE organization.
Contribute to strategic roadmaps for IAM systems and programs for SIE.
Conduct regular or emergency maintenance or software upgrades as required
Support dev / engineering teams alongside other IT DevOps staff
Continuously work with stakeholders to enhance and evolve IAM program
Prepare documentation for audits and acts as POC for audit issues
Assist various IT teams with Active Directory migration tasks
Support lifecycle management of identities, entitlements, and roles across multiple systems and applications.
What you'll be doing:
5+ years experience managing and maintaining Active Directory
5+ years experience in automating IT solutions
High level of attention to detail and accuracy
Documentation of standards, methods and diagrams of environments
Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
Ability to work independently and manage workload with minimal supervision
Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.
Ability to quickly learn new technologies
Qualifications:
Scripting experience required
In-depth knowledge of Active Directory (AD), IT processes and procedures, information security, and systems implementations required
OneIdentity Active Roles experience strongly preferred
Strong knowledge of PowerShell required
Experience with Identity and Access Management tools preferred (Sailpoint, Saviynt, etc...)
Experience with SQL Server preferred
Experience with Exchange Online / Entra ID preferred
Experience with Okta preferred
Education:
BS./B.A. in Computer Science, Information Systems, Electrical/Computer Engineering or equivalent experience preferred
Technical certifications a plus, but not required
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€70.500
—
€105.700 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in Tokyo, Japan and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
The HR Intern will provide
administrative and operational support
to the HR and office functions. The role focuses on
HR administration, document management, coordination, and day-to-day office support
, ensuring smooth internal operations. This internship is designed for a motivated individual looking to gain
hands-on experience in HR and office administration
.
Key Responsibilities
HR Administration Support
Maintain
employee personnel files
(physical and digital).
Support preparation of
onboarding and offboarding documentation
.
Collect, track, and follow up on
employee documents
.
Assist with updating HR databases and trackers (leave, contracts, attendance).
Support recruitment administration (CV sorting, interview scheduling, candidate communication).
Office Administration Support
Support
daily office operations
(supplies, filing, coordination).
Maintain organized
document filing systems
.
Assist in scheduling meetings and preparing meeting rooms.
Support internal communications and correspondence.
Ensure office spaces remain organized, operational, and secure.
Assist with basic reporting and administrative follow-up.
Confidentiality & Compliance
Handle employee and company information with
strict confidentiality
.
Ensure proper documentation and record-keeping practices are followed.
Required Qualifications
Diploma or Bachelor’s degree (or currently enrolled) in
Human Resources, Business Administration, Management
, or a related field.
Little or no prior experience required;
internship or admin experience is an advantage
.
Required Skills & Competencies
Strong
organizational and administrative skills
Good written and verbal
communication skills
Basic knowledge of
Microsoft Office (Word, Excel, Outlook)
.
Attention to detail and ability to follow instructions
Professional attitude, reliability, and discretion
Willingness to learn and support multiple tasks
Knowledge of Ivory Coast labor law and HR procedures
Experience in employee engagement and organizational support
Additional HR certifications are a plus
Fluent in English and French.
What You Will Gain
Practical experience in
HR and office administration
.
Exposure to recruitment, onboarding, and HR processes.
Development of professional communication and organizational skills.
Mentorship and on-the-job learning.
Location: Limassol Cyprus
Workplace: OnSite
Scorewarrior is a game developer based in Limassol, Cyprus. The company focuses on the 4X strategy genre, with an ambitious goal to grow its hit game, Total Battle, to become the No.1 strategy game in the world. Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games.
ABOUT THE POSITION
We are looking for an experienced HR Specialist to join our HR team in Cyprus. In this role, you will manage and continuously improve day-to-day HR operations, provide timely and reliable support to employees, and help build scalable processes for our growing international team.
You will focus on delivering a smooth employee experience, optimizing workflows, maintaining HR systems and documentation, and driving automation initiatives. You will ensure that HR operations are accurate, compliant, well-structured and easy to scale.
This is an ideal role for someone who enjoys supporting people, bringing structure to complex processes and finding smarter, more efficient ways of working.
YOUR RESPONSIBILITIES:
- Manage day-to-day HR operations and support the full employee lifecycle, including onboarding, probation, internal changes, employee documentation and offboarding.
- Ensure HR processes and documentation comply with Cyprus labor law, applicable regulations and internal company policies.
- Develop, update and maintain HR policies, procedures, guidelines, checklists, templates and other internal documentation.
- Identify process gaps, operational risks and opportunities to standardize, optimize and automate HR workflows, systems, tools and integrations.
- Ensure accurate employee data management across HR systems, trackers and internal tools, promptly identifying and resolving discrepancies.
- Prepare HR reports, track operational metrics, provide data for internal decision-making and guide employees and managers on established HR policies and processes.
- Support the implementation of scalable HR solutions and continuously improve operational efficiency and employee experience.
- Collaborate with Legal, Finance, Recruitment, Administration and other internal teams on HR-related matters and cross-functional projects.
WHAT WE EXPECT:
- 2+ years of experience in HR Operations, People Operations or HR Administration, with a strong understanding of employee lifecycle processes and Cypriot employment law.
- Experience working with HRIS platforms (HiBob is a strong advantage), Excel or Google Sheets, with confidence in handling HR data, reports and spreadsheets.
- Experience implementing automations and optimizing repetitive workflows.
- Excellent attention to detail, strong ownership and the ability to manage multiple priorities independently.
- Good communication skills and the ability to handle confidential information.
- Upper-Intermediate English (B2+) or higher.
WHAT WE OFFER:
- A team of professionals with a passion for gamedev and a drive to make Total Battle the #1 strategy MMO game.
- An excellent remuneration package, including a 13th salary.
- Full relocation coverage for you and your family to Cyprus (Limassol).
- A modern, sunny office close to the sea.
- Private health insurance for you and your family members.
- A monthly pre-school, school, and university allowance for employees' children.
- Lunch compensation.
- A sports and fitness allowance.
- Company-funded personal development opportunities (professional and language courses, books, etc.).
- Bonuses for outstanding results, years of service, marriage, and childbirth.
Join us in shaping a smarter, more people-focused workplace, where seamless HR automation and thoughtful employee support come together to make every working day better.
Location: New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated experience supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in our San Francisco, Seattle, New York or Washington DC office and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ukraine
Workplace: Remote
What this role actually is
This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.
You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.
Key Responsibilities
- Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
- Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
- Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
- Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
- Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
- Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
- Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
- Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
- Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
Requirements
- 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
- Practical experience supporting macOS in a production employee environment.
- Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
- Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
- Demonstrated ownership of access lifecycle - joiners, movers, leavers - including approval flows and least-privilege practice.
- Experience with equipment provisioning, inventory, and remote/international delivery.
- Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
- Experience working in a ticketing system with SLAs, and maintaining written documentation.
- Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
- At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
- Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.
Nice to Have
- Scripting and automation (Bash, PowerShell, Python).
- Apple Business Manager, Zero-Touch / automated device deployment.
- Experience with VPN, LDAP, or ZTNA solutions.
- Exposure to ISO 27001 / SOC 2 processes or security audits.
- Interest in security topics (access control, endpoint security, Zero Trust).
- iGaming industry experience.
- Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruiting Process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Bratislava Hub
Workplace: Hybrid
About the role
Help build the internal technology experience behind an engineering-driven technology company.
We're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You'll be responsible for delivering a seamless employee IT experience - from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We're looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you're curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we'd love to meet you.
What you'll do
- Provide day-to-day IT support to employees remotely and on-site
- Own IT onboarding and offboarding processes, ensuring a smooth employee experience
- Configure and maintain macOS workstations
- Manage user accounts, permissions and access across internal systems
- Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
- Troubleshoot hardware, software and network-related issues
- Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
- Support identity and access management across cloud environments (AWS, Azure, GCP)
- Maintain clear and up-to-date technical documentation
- Identify opportunities to simplify, automate and improve internal IT processes
What we're looking for
We're more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.
You'll likely be successful if you have:
- Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Experience with identity and access management
- Experience administering Google Workspace or similar collaboration platforms
- Experience with ticketing systems
- Strong troubleshooting and problem-solving skills
- Good documentation habits and attention to detail
- A proactive mindset with the confidence to suggest and implement improvements
Nice to have
- Experience with MDM solutions
- Experience administering Atlassian products or GitHub
- Familiarity with AWS, Azure or GCP
- Experience with LDAP, VPN or identity management solutions
- Scripting or automation experience
- Interest in IT security and modern access management practices
Why this role
This role is for someone who enjoys building better ways of working - not just keeping things running.
You'll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you'll likely thrive in this role.
What we offer
- Competitive salary
- Professional development budget
- Private medical insurance
- Financial support for important life events
- International and collaborative environment
- Regular company events
Benefits may vary depending on location and contractual agreement.
Recruitment process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
УдалённоUnited States
London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Tokyo, Japan
ОфисLimassol Cyprus; Full relocation coverage for you and your family to Cyprus (Limassol)
New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC
УдалённоUkraine
ГибридWe're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava