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Location: Romania; Serbia; Poland; Singapore; Malaysia Job Overview You will be responsible for planning, creating, executing, and optimizing B2B email marketing campaigns using Klaviyo . The role combines email strategy, copywriting, campaign execution, audience segmentation, automation, testing, and performance analysis. You should understand how to communicate technology and business value clearly without making emails feel overly promotional or generic. You will work closely with the marketing, content, SEO, sales, and product teams to develop email campaigns aligned with Uvation's business objectives. Key Responsibilities Plan and execute B2B email marketing campaigns from concept through deployment and reporting. Build and manage email campaigns and automated flows in Klaviyo . Develop email campaigns for prospects, leads, customers, partners, and other relevant audiences. Write clear, engaging, and conversion-focused email copy. Develop lead-nurturing and email sequences based on audience stage, behavior, and intent. Segment email audiences based on factors such as industry, engagement, interests, funnel stage, and customer profile. Create campaigns around Uvation's AI infrastructure, AI data centers, AI factories, GPU computing, cloud, enterprise technology, and services. Develop newsletters, product updates, educational campaigns, promotional campaigns, and thought-leadership emails. Work with the content team to repurpose long-form content, whitepapers, research, case studies, and other assets into email campaigns. Collaborate with sales teams on lead-nurturing and sales-support campaigns. Develop compelling subject lines, preview text, CTAs, and email messaging. Conduct A/B tests on subject lines, copy, CTAs, content structure, timing, and other campaign elements. Monitor campaign performance, including open rates, click-through rates, conversions, unsubscribe rates, engagement, and other relevant metrics. Analyze campaign results and identify opportunities for improvement. Maintain email lists, segmentation, campaign workflows, and data hygiene. Develop and optimize automated email journeys and lifecycle campaigns in Klaviyo. Check email rendering across major email clients and devices. Make basic HTML/CSS adjustments to email templates when required. Work with the marketing team to maintain consistent brand voice and messaging. What We're Looking For Experience in B2B email marketing . Hands-on experience with Klaviyo . Excellent written English and strong email copywriting skills. Ability to write concise, engaging, and persuasive email copy. Understanding of B2B buying journeys and lead nurturing. Experience with audience segmentation and targeted email campaigns. Experience creating and managing automated email flows. Strong understanding of email marketing metrics and campaign performance. Ability to analyze campaign results and make data-driven improvements. Basic knowledge of HTML and CSS , with the ability to understand and make simple changes to email templates. Understanding of email formatting and responsive email design. Strong attention to detail, particularly around links, formatting, personalization, and rendering. Ability to understand technical products and communicate their value to business and technology audiences. Comfortable working independently in a remote environment. Strong collaboration skills with marketing, sales, content, and product teams. Native English-speaking candidates preferred/ required. Klaviyo Skills The candidate should be comfortable working with Klaviyo for: Campaign creation and scheduling Automated flows Audience segmentation Lists and profiles Personalization Conditional logic A/B testing Email templates Campaign reporting Flow performance analysis Engagement-based targeting List hygiene Basic deliverability practices HTML & Email Development Basic HTML/CSS knowledge is required. The candidate should be able to: Understand the basic structure of an HTML email. Make simple edits to existing email templates. Modify text, links, buttons, images, spacing, and basic formatting. Identify and fix simple HTML formatting issues. Understand responsive email considerations. Review emails across different devices and email clients. Work with existing branded email templates without requiring a developer for routine changes. This is not a front-end developer role . Strong email marketing skills are more important than advanced coding ability. Preferred Qualifications Experience in B2B technology, SaaS, IT, infrastructure, cybersecurity, cloud, or another technical industry. Experience marketing to enterprise technology audiences. Experience creating sophisticated automated email sequences and nurture journeys. Familiarity with CRM and marketing automation systems. Basic understanding of SEO and content marketing. Experience working with sales teams on lead generation and lead nurturing. Experience using analytics to optimize email campaigns. Familiarity with AI-assisted marketing and content tools.

Location: Berlin Office; Netherlands; Portugal; Poland; Denmark; United Kingdom; Spain; United States Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🌟 Your main goal will be to own and scale the end-to-end demand engine that turns our builder community and PLG motion into a high-performance pipeline engine for Mid-Market & Enterprise. To do so, you’ll design and lead acquisition, activation, and expansion programs across all channels, backed by strong analytics, experimentation, and cross-functional collaboration. PIPELINE CREATION & OWNERSHIP - Drive pipeline creation targets across paid media, SEO, content, events, ABM, and partner/community co-marketing - Define and manage full-funnel experiences from website/CRO to trial activation and enterprise nurture - Build and run ABM programs for top accounts with AEs, SDRs, and SEs EXPERIMENTATION & FUNNEL OPTIMIZATION - Run a high-cadence experimentation program on messaging, pricing, conversion flows, and more - Improve PQL to MQA to SAL conversion through clear stage definitions and sales alignment - Instrument lifecycle journeys with onboarding, trial nurturing, and PQL warming TEAM LEADERSHIP & OPERATING RHYTHM - Act as a player-coach for a growing team of 2–4 FTEs and agencies, scaling to 6–8 in 12–18 months - Set the operating cadence: weekly channel reviews, monthly pipeline councils, quarterly GTM planning - Define hiring bar, regional coverage strategy, and role charters across demand functions TECH STACK & PERFORMANCE MANAGEMENT - Own the demand tech stack (HubSpot/Marketo, Segment, Clearbit/6sense, enrichment/routing) in collaboration with RevOps - Establish guardrails for CAC payback, shutoff rules, and ROI discipline - Forecast and report on performance across ROI, velocity, coverage, and funnel health REQUIREMENTS MUST-HAVES - 📊 B2B Demand Gen leadership: You’ve owned pipeline targets in high-growth B2B SaaS, ideally for 8–12+ years - 🧹 Data and attribution fluency: You’re confident navigating multi-touch attribution, forecasting, and CAC payback optimization - 📊 Natural Collaborator: You're the best friend of Sales, and see GTM as "one team" - 🌍 ABM + funnel strategy: You’ve built and scaled ABM programs and CRO experiments targeting Enterprise - 👥 Player-coach leadership: You’ve hired, developed, and led high-performing demand teams and agencies - ⚖️ Technical audience empathy: You know how to speak credibly to DevOps, IT, and SecOps buyers NICE-TO-HAVES - 🤝 Community-led or open-source GTM: You’ve worked in fair-code, freemium, or open-source environments - 📈 Partner co-marketing: You’ve run successful campaigns with marketplaces or tech ecosystems - ⚙️ Modern martech experience: You’ve worked hands-on with HubSpot/Marketo, 6sense, product usage signals, and warehouse-native reporting - 🏛️ Field & event GTM: You’ve built and executed events strategies that convert in EU/US markets Logistics This role can be based in the advertised European countries OR the following US locations (where you must be able to work without requiring visa sponsorship now or in the future). California : $303k - 334k base + equity New York / Massachusetts : $276-303k base + equity North Carolina, Washington state, Texas, Georgia, Florida, Jersey, Virginia, Colorado, Illinois, Pennsylvania: $248-273k base + equity n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Responsibilities: — Own your destiny by sourcing, engaging, and converting your own candidate pipeline using tools such as HireEZ, Juicebox, and LinkedIn Recruiter. — Act as a rigorous gatekeeper to ensure only the top 1% of sales candidates enter the hiring process. — Conduct deep-dive sales assessments, evaluating discovery mechanics and ensuring candidates have structured methodologies for success. — Deliver high-quality, targeted candidate pipelines across EMEA including the UK, France, Germany, and the Netherlands. — Take full ownership of your funnel data including response rates, passthrough rates, and talent market mapping. — Collaborate directly with Sales VP and GTM leaders to align hiring strategies. — Develop strategic talent acquisition mastery through mentorship from experienced SaaS talent leaders. Requirements: — Experience starting in a fast-paced recruiting agency with a hunter mentality and resilience for a relentless quarterly pace. — Proven success in in-house SaaS sales recruiting within a high-talent bar GTM organization. — Experience closing requisitions in the UK and at least one other European market. — Ability to speak the language of sales and distinguish between order-takers and territory owners. — Experience hiring for scaling playbook environments and identifying elite sales talent. — Strong focus on data-driven recruitment, structuring inputs, and continuous process iteration. Benefits: — Opportunity to build foundational leadership skills including data literacy, strategic insight, and technical acumen. — Exposure to a broad range of international roles and mentorship from top sales and recruiting leaders. — Stability of a NYSE-listed, GAAP profitable company essential to the global economy. — Competitive compensation package including base salary, performance-based bonuses, and equity for eligible roles. — Flexible, employee-led remote work model, professional development stipend, and comprehensive health and parental leave plans.

Location: Singapore About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers About the Role We’re seeking a creative and driven Regional Marketing Manager (Asia) to work with the Asia Growth & Marketing Team. You’ll be responsible for creating effective and engaging demand-gen and lead-gen marketing programs to help build pipeline and brand awareness in the Asia region. You’ll be the voice of our brand and will be in a unique position to influence our conversations with potential customers. You will be involved in planning and executing in-person and virtual events (Webinars, Customer Events… etc.), account based marketing, content creation, community-building and digital marketing. This exciting opportunity will tap into your strong project management, attention to detail, analytical, and interpersonal skills to drive the success of our marketing programs. You will also be responsible to: Responsibilities Build and accelerate sales pipeline through demand generation programs and multi-channel integrated campaigns—including personalised campaigns for strategic accounts—partnering with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand accounts. Lead the end-to-end development of strategic account-based marketing initiatives targeting key enterprise prospects Research and identify industry-leading third-party publications and partners to drive new logos, thought leadership, and brand awareness, finding innovative ways to reach target audiences. Own field marketing and events end-to-end—virtual and in-person events, Workato flagship conferences (e.g., WoW), ancillary events, and major regional trade shows—from concept and planning through execution, logistics, vendors, speakers, and post-event follow-up. Develop and manage landing pages, microsites, and tailored content assets (case studies, business cases) in partnership with content and design. Deliver compelling, audience-centric content—blog articles, social posts, videos, storyboards, email copy, banner ads, and presentations—that turns complex concepts into messages tailored to different channels, personas, and funnel stages. Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics. Own end-to-end planning, execution, and optimisation of integrated digital campaigns across paid search, paid social (LinkedIn, Meta), display, email, SEO, GEO, and content syndication. Collaborate with cross-functional teams (Product Marketing, Sales, Customer Success) to ensure messaging and deliverables align with strategy. Requirements Qualifications / Experience / Technical Skills Has a Communications / Business / Marketing Degree / Diploma, or 5+ years relevant experience from previous employment. Experience with coordinating events (live and virtual), and virtual event platforms (Zoom Webinars etc.) is required. Knowledge of, and interest in producing content for different channels, e.g. websites, blogs, social media, video platforms. Experience with writing for and marketing to a B2B technical audience is a plus. Knowledge of video editing or design software is not necessary but will be an advantage. Exceptional command of English and excellent copywriting and presentation skills. Ability to project manage multiple, simultaneous marketing programs across regional markets. Strong project management experience required. Some travel will be required for this role as it oversees regional Asian markets. Hands-on experience building AI-powered workflows/projects to streamline content creation, campaign production, or marketing operations — not just using AI as a writing aid, but designing repeatable systems that improve team output and speed. Soft Skills / Characteristics Detail-oriented, hands-on attitude, strong execution and project management skills. Excellent interpersonal skills, high energy, and enthusiasm, team-oriented, strong cross-group collaborator Function independently, be self-directed and can thrive in a fast-paced environment. Self-starter with the ability to drive projects from inception to completion. (REQ ID: 3012)

Siro is looking for Business Development Representatives to qualify prospects, generate leads, book demos, and support top-of-funnel sales activity.

Location: United States Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels. Key Responsibilities: Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings. Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities. Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session. Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance. Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives. Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue. Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements. Balance conversion-focused strategies with brand consistency and a seamless customer experience. Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations. Requirements Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position. Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels. Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred. Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation. Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments. Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance. Experience collaborating directly with developers to implement and launch CRO tests. Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences. Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities. Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements. Preferred Qualifications Experience with CheckoutChamp or similar checkout and funnel optimization platforms. Previous experience hiring, managing, or leading CRO specialists. Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning. Experience scaling CRO processes within high-growth DTC e-commerce businesses. Familiarity with analytics and experimentation tools used to track funnel performance and measure test results. Benefits Remote Working for a US Company Competitive Salary

Location: Brazil; Mexico; Colombia; Costa Rica; Israel; Albania Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation. We are strengthening our commercial function and looking for a CRM & Sales Operations Manager to own the CRM, the sales process and data quality across the full funnel, from first contact to order handover. This is a hands-on, senior individual contributor role with no direct reports. Employment Type: Full-time 8.30 am - 5 pm, NY (EST zone). Remote work. B2B contract (sole proprietorship status or corporate entity). Key responsibilities: CRM setup and process design Personally configure CRM fields, stages, reports and automation; scope complex changes and integrations for developers and test them before release. Define rules for each stage: goal, entry and exit criteria, required data and next steps. Set ownership at each stage and at handover, and agree SLAs for response time and escalation. Process control and data quality Audit deals to check that CRM stages and next steps match actual client communication. Monitor overdue tasks, stalled deals, missing next steps and missing loss reasons. Keep CRM data accurate and resolve recurring issues with team leads. Training Write short CRM instructions and train sales reps and team leads to manage deals correctly, including after every change. Reporting and analytics Build funnel reports and dashboards: conversion by stage, stage duration, loss reasons and SLA adherence. Measure the impact of process changes and share data with sales leadership and the Sales Effectiveness Manager. Automation and AI Use AI to analyze CRM data and prepare next actions for reps, with human review before anything reaches a client. Build AI workflows for the sales team and maintain AI agents and bots connected to the CRM. Requirements The core of this role is hands-on CRM administration and sales process design. 5+ years of experience in CRM administration, sales operations or revenue operations, including owning the CRM and sales processes, not only supporting them. Hands-on CRM setup (HubSpot, Salesforce or similar): fields, stages and permissions. Hands-on experience bringing AI into a sales team’s daily work, from building to measuring results. Understanding of the full sales cycle, from first contact to order handover. Experience designing deal stages, handover rules and SLAs. Experience automating deal workflows and writing requirements for integrations. Experience fixing CRM data issues and building sales reports personally. Strong analytical skills and careful conclusions from data. Experience training sales reps to work correctly in the CRM. Experience driving change through team leads without direct authority; strong team player. Fluent English (C1/C2) Nice to have Setting up or migrating a CRM from scratch. Experience with a complex physical product with a long sales cycle. Benefits Competitive base salary + performance-based bonuses. Full ownership of the CRM and sales operations in a fast-growing U.S. company, with the freedom to build them the right way. Direct influence on how the sales process runs, with data that leadership relies on. Hands-on work with automation and AI in real sales processes. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: Serbia; Poland; Romania; Portugal; Spain; Bulgaria Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation. We are strengthening our commercial function and looking for a Sales Enablement Manager to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports. Employment Type: Full-time 8.30 am - 5 pm, NY (EST zone). Remote work. B2B contract (sole proprietorship status or corporate entity). Key responsibilities: Analyze performance Review calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achieved. Identify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations Manager. Develop the team Run one-to-one and team call reviews, live call observation and product knowledge checks. Build development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales. Coach team leads to apply shared quality criteria with their teams. Track whether new skills are used in real deals and whether repeated mistakes decline. Sales standards and materials Audit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadership. Maintain the team skills map, call scorecard, list of common mistakes and a library of examples and exercises. AI in sales work Build AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templates. Requirements 5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team’s skills, not only supporting it. Hands-on experience bringing AI into a sales team’s daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not required. Experience with a complex physical product with a long sales cycle. Strong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomes. Experience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales. Experience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coach. Experience creating scripts and sales guides that reps can adapt to the client. Confident use of CRM deal history and funnel data. Strong analytical skills: sets measurable improvement goals, compares results fairly and draws careful conclusions from data. Experience driving change through team leads without direct authority; clear writing; strong team player. Fluent English (C1/C2) Nice to have Building an enablement function from scratch. Experience managing a team of sales representatives. Building a sales knowledge base from scratch. Benefits Competitive base salary + performance-based bonuses. Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. Direct influence on how the sales team sells, with results visible in everyday conversations and deal outcomes. Hands-on work with AI in real sales processes, not pilots that stay on paper. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. ROLE DESCRIPTION We’re looking for a highly organized, detail-oriented Recruiting Coordinator to support our recruiting team as we scale the organization. In this 6-month contract, you’ll be owning interview logistics, keeping candidates informed, and helping us deliver a best-in-class candidate experience across technical and non-technical roles. This is a great opportunity for someone with coordination experience who wants to deepen their recruiting skills in a fast-paced, high-growth startup environment. CONTRACT DETAILS - Duration: 6 months with possibility to extend - Schedule: 40 hr. work week - Location: ideally based in San Francisco, CA or New York City, NY WHAT YOU’LL LEARN - You will learn how to run end-to-end recruiting coordination for a high-growth startup & across multiple teams. - You will get experience partnering with recruiters and hiring managers across multiple functions. - You will learn foundational sourcing skills, including building top-of-funnel pipelines and using tools like LinkedIn Recruiter and Covey. - You will observe how to track and analyze core recruiting metrics (pipeline health, conversion rates, time-to-hire). - You will develop best practices for maintaining clean ATS data and creating simple reports/dashboards. - You will be able to deliver a best-in-class candidate experience through clear communication and strong logistics. RESPONSIBILITIES - Assist recruitment team by coordinating and scheduling interviews throughout all stages of the interview process, ensuring a positive and professional interaction for potential hires. - Assist with additional scheduling of internal team meetings, candidate debriefs, and others as needed. - Act as the ATS administrator in Ashby handling all system management, own LinkedIn admin and other recruiting tools, and oversee all Notion database management and maintenance. - Package a weekly Recruiting progress report for the Executive leadership team. - Partner cross-functionally to identify areas for improvement within recruitment activities to continuously improve process. - Serve as the main point of contact for candidates throughout the interview process, answering questions, providing timely updates, and setting clear expectations to deliver a warm, professional, first-class experience with Phantom. - Help maintain accurate and up-to-date candidate data in our ATS. - Partner closely with recruiters and hiring managers to understand role requirements and keep interview processes moving smoothly. - Proactively flag bottlenecks and help unblock processes so candidates move efficiently through the funnel. - Support occasional recruiting events. QUALIFICATIONS - At least 1 year of coordination experience (e.g. recruiting coordination, office coordination, executive assistant, operations, or similar role with heavy scheduling/logistics). - Bachelor’s degree (or equivalent). - Preference to work out of our San Francisco or NY office at least 2 days per week if local to those areas. - Strong organizational and time-management skills; comfortable juggling multiple requests and changing priorities. - Clear, professional written and verbal communication with candidates and internal stakeholders. - Comfort working with tools like Google Workspace & Notion. - Must be highly organized, efficient and process driven. - Excellent at anticipating needs and creating structure out of ambiguity. - Exceptional critical thinker who can tackle complex problems, is quick to respond and has a high attention to detail with little to no error. NICE TO HAVE - Experience working in a startup or high-growth tech company. - Hands-on experience with an ATS such as Greenhouse, Lever, or Ashby. - Prior exposure to technical recruiting (engineering, product, data) or university recruiting. - Genuine curiosity about crypto, blockchains, or web3 products. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France; Madrid, Spain; Barcelona, Spain Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: - Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels - Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? - Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew - Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time - Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly - AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: - Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos - Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice - Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos - Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant - AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them - Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data - Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: - At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real - Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering - CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on - Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored - Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: - Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) - Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) - Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice - Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization - Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value - Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights - Can be both hands-on and think strategically — you drive the big picture while staying close to execution - Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams - Can manage multiple projects simultaneously in a fast-moving environment - Communicate with excellent written and spoken English - Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Lifecycle Marketing Manager, you’ll plan, run, and improve prospect lifecycle programs that turn early engagement into sales conversations and pipeline. Your portfolio will span always-on nurture, campaign and event follow-up, and targeted plays for ABM accounts, industries, and competitive audiences. You’ll own your programs end to end, working with Campaigns, ABM, Events, Field, Product Marketing, Marketing Ops, and Data. You’ll report to the Senior Manager, Lifecycle Marketing & Growth GTM, and work alongside a Staff Lifecycle Marketing Manager across the prospect portfolio, with your focus areas shaped by your strengths. What You’ll Do Build and optimize automated nurture journeys and triggered emails, using segmentation and personalization to match each audience. Own programs from intake and planning through messaging, audience requirements, testing, QA, launch, and performance reviews. Plan follow-up for integrated campaigns, ABM initiatives, events, and webinars, and create targeted programs for priority accounts, industries, and competitive segments. Decide which prospects go to Sales, which stay in nurture, and which are excluded, then work with Marketing Ops on suppression, cadence, and routing requirements. Coordinate with Campaigns, ABM, Product Marketing, Content, Field, and regional teams on audiences, timing, messaging, and sales handoffs. Track performance against progression, MQL conversion, and pipeline, and run tests to improve results. Bring email best practices to every program, from copy and cadence to deliverability and QA, and share what you learn with the team. What You’ll Bring 5+ years of experience in lifecycle, email, CRM, or growth marketing, ideally at a B2B SaaS technology company. Experience independently managing prospect nurtures, automated journeys, and integrated campaign follow-up from planning through optimization. Hands-on Marketo experience, including smart lists, segmentation, engagement programs, dynamic content, and automated workflows. Experience using email and funnel performance data to recommend and make improvements, not only to report results. Strong written communication, stakeholder management, and cross-functional coordination skills, with the confidence to bring a point of view to partners. High attention to detail across audience logic, campaign setup, QA, localization, and reporting. Familiarity with HTML/CSS for email troubleshooting is a plus. Bonus points for experience with ABM, enterprise IT or developer audiences, global campaigns, and Iterable. About the team The Lifecycle Marketing team creates personalized, scalable programs to engage prospects, customers, and users at every stage of their journey. Our goal is to showcase GitLab's value, empower effective product use, and drive meaningful connections through touchpoints like sales meetings, events, and webinars. We own the email channel, one of GitLab's most effective tools for communicating with our diverse audience of developers, IT professionals, and business leaders. We operate at the intersection of data, creativity, and user experience, with team members dedicated to nurturing prospects, converting self-service users, and expanding relationships with existing customers. This is an exciting time to join: we're growing our investment in lifecycle as a revenue driver, and you'll have real input in shaping how we build and scale these programs. Learn more: Lifecycle Marketing Handbook | Emails & Nurture Programs The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11672 Social Media & Marketing Virtual Assistant Independent Contractor – CPT-11672 Social Media & Marketing Virtual Assistant/Marketing VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing marketing and content-services business is seeking a part-time Marketing VA to assist with social media execution, AI-assisted content preparation, community engagement, blog publishing, marketing coordination, and recurring marketing administration. The VA will support multiple client accounts, each with its own brand voice, content requirements, and established workflows. The company will provide templates, standard operating procedures, training, and access to the necessary platforms. The position is designed to take ownership of repeatable marketing and administrative tasks, giving the company's leadership greater capacity to focus on client relationships, strategy, creative direction, internal marketing, and business growth. The ideal candidate has practical social media experience, strong written communication skills, AI fluency, excellent attention to detail, and the organizational skills needed to manage recurring marketing tasks accurately and independently. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Social Media Management & Engagement Prepare, schedule, and publish content across Facebook and Instagram Maintain organized posting schedules for multiple client accounts Monitor and respond to routine comments using approved response templates Maintain consistency with each client's individual brand voice and messaging Assist with basic community engagement and customer interactions Gather social media performance data and prepare recurring analytics reports Support social media activities through Meta Business Suite and other approved platforms Handle client logins, unpublished content, and other client information carefully Adapt content and messaging to reflect the distinct personalities and positioning of multiple client brands, including differences between elevated, luxury-oriented brands and more casual, approachable brands. Use available audience engagement and platform analytics to help guide content direction and ensure that published content aligns with each brand’s audience and preferences. AI-Assisted Content, Podcast & Video Publishing Use Claude and other approved AI tools to prepare content from established prompts Review, edit, and refine AI-generated copy for clarity, accuracy, and brand consistency Assist with preparing social captions, blog content, and related marketing materials Format and publish blog posts through Squarespace or similar platforms Work with existing Canva templates and marketing assets Support podcast-content preparation and clip adjustments using Riverside as trained Assist with AI-supported podcast and YouTube video editing as needed Support podcast-related workflows using RedCircle Edit long-form YouTube videos, typically ranging from approximately 25 minutes to just under an hour, using the client's established editing workflow. Follow previously produced sample videos as references when editing content, replicating the client's preferred editing style, including formatting, transitions, and visual presentation. Apply client-provided brand-specific fonts and other visual preferences when preparing and editing video content. Use Riverside's AI-assisted editing features to edit podcast and video content, including working with the transcript to select and remove portions of the recording. Incorporate appropriate stock footage, photos, music, and other available creative assets into video edits when needed. Marketing Administration & Coordination Organize client content, files, and project information in Notion and Google Drive Track outstanding content tasks, deadlines, approvals, project timelines, and campaign steps Coordinate with internal team members and existing creative resources Assist with communicating and coordinating with freelancers, vendors, and agency partners Support coordination of marketing funnels and related activities Assist with basic lead-generation research and related follow-up activities Support routine client communications as responsibilities expand Use Slack and other communication platforms to coordinate tasks and updates Maintain accurate records and follow established marketing workflows Provide timely updates on task progress and completion, particularly when managing multiple assignments with different deadlines. Communicate promptly when assigned deadlines may not be achievable, identify potential delays, and coordinate with the client to adjust priorities or timelines when necessary. Conduct preliminary research to resolve routine questions or work through unfamiliar tasks when the client is unavailable, while communicating the approach taken when independent decisions are required. Marketing Tools & Automation Support Assist with workflows involving ManyChat and Meta Business Suite Support established marketing-funnel processes Learn and follow the company's existing systems, templates, and procedures Adapt to additional marketing platforms and AI-assisted workflows as responsibilities grow Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Social media management or marketing support experience required Social client engagement experience strongly preferred Facebook and Instagram publishing experience required Strong copywriting and content-editing skills strongly preferred Familiarity with AI-assisted content creation strongly preferred Graphic design experience strongly preferred Claude experience preferred Basic social media analytics and reporting experience preferred Canva familiarity preferred Notion and Google Drive experience preferred Blog publishing or Squarespace experience is a plus Riverside or podcast-content experience is a plus AI-assisted podcast or video-editing experience is a plus Experience with Meta Business Suite, ManyChat, RedCircle, and/or Slack is a plus Marketing funnel coordination experience is a plus Experience coordinating with freelancers, vendors, or agency partners is a plus Project or campaign tracking experience preferred Lead-generation or customer-service experience preferred Strong organizational and administrative skills required IDEAL CANDIDATE PROFILE Creative, organized, and detail-oriented Strong written communicator with practical marketing knowledge Comfortable managing content for multiple brands and maintaining each client's unique brand voice Reliable and able to complete agreed-upon tasks on time without repeated reminders Proactive in communicating challenges and flagging problems early rather than going quiet when stuck Careful and responsible when handling client logins and unpublished content AI-literate and willing to learn new tools and workflows Comfortable working from established templates and procedures Receptive to feedback and willing to be trained in the company's processes, even when they already have experience performing similar tasks Comfortable asking questions or requesting help when needed Able to work independently after completing the appropriate training Energetic, collaborative, positive, and professional Interested in improving their skills and growing with the business long-term APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Facebook / Instagram Meta Business Suite Claude / AI Content Tools Notion Google Drive / Google Workspace Canva Slack ManyChat RedCircle Squarespace – Training Available Riverside – Training Available Social Media Scheduling & Analytics Tools AI-Assisted Podcast / Video Editing Tools Work Schedule Contracted Hours per Week: 10 Hours (Expected to increase to 20+ hours/week as responsibilities expand) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Flexible – TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 10 hours/week (Expected to increase to 20+ hours/week as responsibilities expand) Daily Working Time:  Flexible – TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Excellent Written English and Professional Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Braintrust is looking for a Growth Marketing Lead to run growth experiments, optimize conversion, manage paid channels, and drive self-serve lifecycle marketing.

Location: Chicago, IL Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Client Account Manager to join the Big Box Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based in person in Chicago or New York . Responsibilities: Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations Proactively seek and represent client needs and asks to cross-functional stakeholders Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders Required Qualifications: 5+ years of experience in advertising sales and account management. Experience working with Retail industry clients preferred. Strong understanding of customer marketing funnel and traditional marketing ecosystem Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. Understanding of Digital measurement, tracking fundamentals and mobile measurement partners Tenacious and entrepreneurial approach to working through product, process, and client challenges Experience cultivating strong relationships with external partners Exceptional communication and interpersonal skills Ability to work in a fast-paced and unstructured work environment High attention to detail Proficiency in Excel preferred BA / BS degree or equivalent work experience Benefits: Comprehensive Health benefits 401k Matching Workspace benefits for your home office Personal & Professional development funds Family Planning Support Flexible Vacation (please use them!) & Reddit Global Days Off 4+ months paid Parental Leave Paid Volunteer time off Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $105,000 — $147,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring on our finance team! Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: Own and materially improve Figma’s annual planning and forecasting process Influence resourcing and investment decisions across the Sales business Corporate: This role sits at the intersection of corporate finance and business decision-making. You’ll help drive long-range and annual planning, partner with G&A leaders across the CFO, CIO, Legal, and Tax organizations, and turn budget-versus-actual results into actionable insights. You’ll also support board reporting and build dashboards that give the team a clearer view of performance. With a strong focus on systems and automation, you’ll streamline processes and help build a more efficient, scalable finance function Growth: Partner with Marketing to connect financial planning with growth strategy. Own sign-up forecasting and partner with Data Science on ways to improve accuracy and insights on top of funnel. Partner with Marketing on expenses, budgets, and headcount planning. Turn insights into strategy. Automate routine processes to create more time for strategic analysis, evaluate marketing ROI, and help shape where we invest next. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Drive alignment on KPIs and key metrics to monitor business performance, drive growth initiatives, and provide visibility into operating performance Build annual operating plans, quarterly and monthly financial forecasts Develop cross-functional partnerships across Figma to formulate business insight and inform executive decision making Own, run & improve financial processes that support Figma’s business Partner with Strategic Finance, Data Science and RevOps to improve our ARR data quality and forecasting Prepare and deliver presentations for the Executive Team, including the CFO, CMO, and CRO Experiment with AI-driven solutions to automate workflows, enhance accuracy, and elevate the speed and impact of Strategic Finance operations We’d love to hear from you if you have: 5+ years of relevant experience in investment banking, private equity, strategic finance, Big 4 audit, business operations, or related fields Experience in financial planning and creating data-driven analysis Demonstrated ability to build processes from scratch and distill complex issues into structured frameworks and develop concrete action plans Experience problem-solving independently, organizing workload and priorities, and completing tasks on time Experience building relationships and communicating with stakeholders across all levels and functions While it’s not required, it’s an added plus if you also have: Experience at a high growth B2B SaaS company, with bonus points for GTM experience SQL/AI tooling experience and deep experience working with large data-sets At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, now part of Salesforce, you’ll have the chance to shape the future of customer experience at the company building the highest-performing AI Customer Agent on the market. As Principal, Integrated Campaigns Strategist, you’ll architect and lead high-impact, global campaigns that generate measurable pipeline and revenue for your audience portfolio. Your strategic vision and ability to deliver innovative, data-driven campaigns will help Fin establish category leadership in the rapidly evolving AI agent market. You’ll join the Integrated Campaigns team within Fin’s Demand Generation organization. We are a fast-paced, high-agency group that accelerates Fin’s growth with full-funnel, omnichannel campaigns that build awareness and drive demand with one consistent narrative across every touchpoint. You’ll partner closely with product marketing, content, creative, brand, field marketing, and sales to design and deliver cohesive campaigns that consistently meet pipeline targets. You’ll thrive in an environment that values ownership and speed. What will I be doing? Own the end-to-end strategy and execution of integrated campaigns for key audience segments, orchestrating cross-functional partners to drive pipeline and revenue across global markets. Develop campaign strategies that span the full funnel, from awareness through conversion, using multiple channels including digital advertising, email, webinars, virtual and live events, content syndication, and sales enablement. Run rigorous processes, timelines, and governance across concurrent campaigns, and look for ways to streamline workflows. Work with regional teams to adapt campaigns for local relevance while keeping global consistency and brand alignment. Translate market insights, competitive intelligence, and customer behavior into compelling campaign narratives and journeys. Collaborate with content and product marketing to plan audience-specific content roadmaps and campaign assets (research reports, guides, webinars, customer stories, and demos) that move prospects through the funnel. Monitor campaign results across marketing qualified lead generation, pipeline contribution, target account penetration, and ROI, and share learnings across the organization. Champion innovation in go-to-market strategy by testing new approaches and staying ahead of market trends, audience behaviors, and emerging channels. What skills do I need? 10+ years of B2B marketing experience across integrated campaigns, demand generation, content marketing, and/or account-based marketing, with a proven track record of scaling global, omnichannel campaigns that drive pipeline and revenue growth Hands-on experience applying AI tools and automation to marketing workflows (research, content development, campaign build, reporting, and optimization), with a point of view on where AI should replace manual work and where it should augment it Command of B2B pipeline metrics, attribution, and ROI, with the analytical skills to turn campaign data into clear priorities, trade-offs, and executive-level reporting Strong project management skills, with the ability to run complex, global initiatives across many stakeholders and time zones Clear communication and presentation skills with senior stakeholders Experience partnering with sales teams to align on strategy and build pipeline Adept at using Marketo, Salesforce, and Claude; skilled at workflow design and change management Experience at high-growth technology companies Curiosity, resilience, and the ability to thrive in ambiguity and change Bachelor’s degree in marketing, business, or a related field Bonus skills & attributes Experience building or deploying AI agents, skills, or automations (for example, Claude, agent frameworks, or marketing automation AI features) in a marketing context Experience developing campaign playbooks and frameworks that help regional teams localize and execute with autonomy MBA or equivalent experience *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $189,000-$225,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11597 CS1 Patient Onboarding Agent (Customer Support) Independent Contractor – CPT-11597 CS1 Patient Onboarding Agent (Customer Support)/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The company helps patients across the United States diagnose and treat obstructive sleep apnea with at-home sleep tests and custom oral appliances. We are seeking a detail-oriented, empathetic, and tech-savvy CS1 Agent to guide patients through our onboarding journey, from purchase through manufacturing readiness, so every patient has a consistent, high-quality experience. The ideal candidate is highly organized, calm under pressure, and comfortable managing a large patient caseload across phone, SMS, and email. Experience in customer support, de-escalation, and meeting response-time SLAs is strongly preferred. This is a long-term, ongoing opportunity with an ASAP start date. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: • Own each patient's onboarding journey from purchase through telehealth scheduling, impression kit delivery and return, and handoff to manufacturing. • Manage a personal caseload of 100+ patients at different stages of the funnel, keeping work organized and prioritized every day. • Respond to inbound patient messages by phone, SMS, and email within team SLAs, and make proactive outreach to keep patients moving forward. • Serve as the patient's main point of contact, coordinating with insurance, clinical, sales, and manufacturing teams to resolve issues and prevent delays. • Guide patients through completing and returning their impression kits and follow up on kits that are outstanding or need to be redone. • Handle cancellation, refund, and billing concerns with empathy, using approved de-escalation scripts and escalating per the team's handoff process. • Route clinical or medical questions to the clinical team. CS1 Agents do not provide medical advice. • Document every patient interaction accurately and promptly in Salesforce.• Protect patient privacy and handle protected health information (PHI) in line with HIPAA. • Share patient feedback and process gaps with leadership to help improve team SOPs. ● Proactively contact patients by phone immediately after purchase, particularly when they appear confused about the transaction or do not understand that they have purchased the treatment device, to clarify what occurred and explain the next steps. ● Offer direct phone calls or video meetings when patients need more personalized assistance or when text and email communication are insufficient to resolve their concerns. ● Provide clear, patient-friendly explanations of the onboarding process and guide patients through unfamiliar or confusing steps to ensure they understand what is required of them. ● Conduct proactive follow-ups with patients who have received their impression kits but have not completed or returned them, identifying potential barriers and providing step-by-step assistance as needed. ● Investigate patient concerns by reviewing relevant records and available supporting documentation before providing explanations or communicating resolutions. ● Take ownership of escalated patient concerns by acknowledging frustrations, gathering relevant information, and providing appropriate assistance or coordinating the necessary next steps. ● Identify recurring patient concerns, common call and email inquiries, and areas of confusion, and share these findings with leadership to support updates to team procedures and patient communication guidelines. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: • 1+ years of customer support, patient support, or call center experience; healthcare, telehealth, or e-commerce experience is a plus. • Proven de-escalation skills, including handling cancellation and refund conversations. • Ability to manage a high-volume caseload with strong organization and time management. • Excellent written English and neutral spoken English. • Strong attention to detail and accurate documentation habits. • Empathetic, patient-first communication style. • Ability to work independently while coordinating effectively with cross-functional teams. • Familiarity with HIPAA or experience handling sensitive personal information preferred. • High school diploma or equivalent required; bachelor's degree preferred. SOFTWARE & APPLICATIONS • Salesforce (CRM) • Microsoft Teams • Microsoft Outlook • Microsoft Excel• Microsoft SharePoint • Microsoft Word • Cloud-based phone and SMS tools Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST Daily Working Time: 9:00 AM – 6:00 PM PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 40 hours/week per VA Daily Working Time: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST REPORTING TO/POC: To Be Determined Number of VAs: 3 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Neutral / Level A REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: London, United Kingdom Workplace: hybrid About The Role: We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience. You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible. What you'll co-own: Verification journey: Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage. OKRs and initiatives: own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review. KPI framework: define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification. AI and automation: lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework. What you'll do Set the strategy: own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements. Manage the KYC stack: own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance. Reduce friction: map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls. Drive automation: automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones. Deliver product and market flows: design and deliver KYC/Screening flows for specific products and market-specific logic. Support white label: embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in. Collaborate as a partner: Engineering: define requirements, data needs and system enhancements, and manage delivery and release readiness. Compliance and FinCrime: agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews. Customer Support and Operations: use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload. Partners and networks: align verification requirements with partner, scheme and licence-holder expectations. Run governance: chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements. Lead the team: build and mentor the KYC product team, and document decisions and rationale clearly. Take responsibility: own outcomes, and escalate material risks early. What you'll need Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team. Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements. Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost). Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations. Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need. Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact. Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team. Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders. Nice to have Experience with white-label or partner programmes and their operational and compliance requirements. Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification. Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day. Experience building or scaling a first line of defence or operations function. What you'll achieve First 3 months Understand our verification flows, providers, risk-based limits and regulatory landscape. Learn our KYC KPIs, tooling and the key friction and case-handling patterns. Build relationships across Compliance, FinCrime, Engineering, Support and Operations. Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement. By 6 months Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm. Launch the KYC operational dashboard and a ranked list of the top customer friction points. Deliver your first automation or AI-assisted workflow that removes recurring manual work. By 12 months Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort. Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime. Have a high-performing KYC product team and verification built into the back-office console and white-label programmes. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.