Location: Santa Ana, El Salvador
LANGUAGE ACCESS ADMINISTRATOR
The language access oversees implementation of the following tasks:
Develop action plans to increase productivity.
Outline measures to ensure quality and interpreters performance.
Maintain a regularly updated date base of all interpreter’s productivity.
Oversee personnel and performance of interpreters.
Data analysis and report writing.
Comply with KPIs.
Desirable qualifications:
Strong English skills.
Proficient in Microsoft Office, Power BI.
Effective communication and organizational skills.
Must be well organized and detail oriented with the ability to adhere to strict project timelines and deadlines.
Excellent interpersonal skills.
Education:
System Engineer, Bachellor Degree in English Language, Bachellor Degree in Computer Science.
Location: Mexico
Position:
Receptionist (Camera On)
Type:
Full-time
Location:
Remote
Start Date:
January 2025
Pay Rate:
$7 per hour.
About Us:
We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission.
Job Description:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students.
Key Responsibilities:
Greet and assist students via video call with a welcoming and positive attitude.
Manage and respond to phone calls, emails, and live chat inquiries.
Schedule appointments and manage the academy's calendar.
Provide accurate information about our programs, courses, and policies.
Assist with administrative tasks and maintain digital records.
Handle student inquiries and concerns efficiently and professionally.
Coordinate with various departments to ensure seamless communication.
Requirements:
Previous experience in a receptionist or customer service role.
Excellent communication skills, both verbal and written.
Proficient in using video conferencing tools and office software.
Strong organizational and multitasking abilities.
Friendly, professional demeanor with a customer-oriented approach.
Ability to work independently in a remote environment.
Reliable internet connection and a quiet workspace.
What We Offer:
Competitive salary.
Opportunity to work with a passionate and supportive team.
Professional development and growth opportunities.
Flexible working hours within a full-time schedule.
Engaging and dynamic work environment.
Location: Colombia
Position:
Receptionist (Camera On)
Type:
Full-time
Location:
Remote
Start Date:
January 2025
Pay Rate:
$7 per hour.
About Us:
We are passionate about empowering our students to achieve their dreams and are looking for a dedicated Receptionist to help us in our mission.
Job Description:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our students. This is a full-time remote position requiring you to be on camera during working hours. You will play a crucial role in managing communications and ensuring a smooth experience for our students.
Key Responsibilities:
Greet and assist students via video call with a welcoming and positive attitude.
Manage and respond to phone calls, emails, and live chat inquiries.
Schedule appointments and manage the academy's calendar.
Provide accurate information about our programs, courses, and policies.
Assist with administrative tasks and maintain digital records.
Handle student inquiries and concerns efficiently and professionally.
Coordinate with various departments to ensure seamless communication.
Requirements:
Previous experience in a receptionist or customer service role.
Excellent communication skills, both verbal and written.
Proficient in using video conferencing tools and office software.
Strong organizational and multitasking abilities.
Friendly, professional demeanor with a customer-oriented approach.
Ability to work independently in a remote environment.
Reliable internet connection and a quiet workspace.
What We Offer:
Competitive salary.
Opportunity to work with a passionate and supportive team.
Professional development and growth opportunities.
Flexible working hours within a full-time schedule.
Engaging and dynamic work environment.
Colombia
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Location: Mexico
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Argentina
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Chile
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Dominican Republic
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Dominica
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Jamaica
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Colombia
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Uruguay
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Philippines
Job Title:
Medical Biller
Location: Remote
Position Type:
[Full-Time/Part-Time/Contract]
Job Summary:
We are seeking a detail-oriented and organized Medical Biller to join our healthcare team. The Medical Biller will be responsible for handling billing processes, ensuring accuracy in coding, submitting claims to insurance companies, and following up on outstanding payments. The ideal candidate will possess excellent communication skills, a strong understanding of medical billing procedures, and the ability to work collaboratively with medical and administrative staff.
Key Responsibilities:
Review and verify patient information, insurance coverage, and medical records for accuracy and completeness.
Accurately code diagnoses, procedures, and treatments using standard medical coding systems (e.g., ICD-10, CPT, HCPCS).
Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
Communicate with insurance companies, patients, and healthcare providers to resolve billing discrepancies.
Manage patient billing and accounts receivable, including generating and sending invoices.
Maintain up-to-date knowledge of insurance policies, billing regulations, and compliance requirements.
Prepare reports on billing activities, collections, and account statuses as needed.
Qualifications:
Proven experience as a Medical Biller or similar role in a healthcare setting.
Knowledge of medical billing software and electronic health record (EHR) systems.
Proficiency in medical coding (ICD-10, CPT, HCPCS) and insurance claim processes.
Strong organizational and time-management skills with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with HIPAA regulations and patient privacy standards.
Certification in Medical Billing and Coding (preferred but not mandatory).
Benefits:
Competitive salary
Opportunities for professional growth and training
Location: Argentina
Job Title:
Medical Biller
Location: Remote
Position Type:
[Full-Time/Part-Time/Contract]
Job Summary:
We are seeking a detail-oriented and organized Medical Biller to join our healthcare team. The Medical Biller will be responsible for handling billing processes, ensuring accuracy in coding, submitting claims to insurance companies, and following up on outstanding payments. The ideal candidate will possess excellent communication skills, a strong understanding of medical billing procedures, and the ability to work collaboratively with medical and administrative staff.
Key Responsibilities:
Review and verify patient information, insurance coverage, and medical records for accuracy and completeness.
Accurately code diagnoses, procedures, and treatments using standard medical coding systems (e.g., ICD-10, CPT, HCPCS).
Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
Communicate with insurance companies, patients, and healthcare providers to resolve billing discrepancies.
Manage patient billing and accounts receivable, including generating and sending invoices.
Maintain up-to-date knowledge of insurance policies, billing regulations, and compliance requirements.
Prepare reports on billing activities, collections, and account statuses as needed.
Qualifications:
Proven experience as a Medical Biller or similar role in a healthcare setting.
Knowledge of medical billing software and electronic health record (EHR) systems.
Proficiency in medical coding (ICD-10, CPT, HCPCS) and insurance claim processes.
Strong organizational and time-management skills with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with HIPAA regulations and patient privacy standards.
Certification in Medical Billing and Coding (preferred but not mandatory).
Benefits:
Competitive salary
Opportunities for professional growth and training
Location: Philippines
We are seeking an experienced Medical Scribe with expertise in Podiatry and proficiency in Dr Chrono EMR to join our dynamic healthcare team. The ideal candidate will play a vital role in supporting our podiatrists by accurately documenting patient encounters and maintaining comprehensive electronic health records.
Key Responsibilities:
Accurately and efficiently document patient visits, medical histories, and treatment plans in Dr Chrono EMR.
Assist podiatrists in recording and managing patient information, ensuring all data is up-to-date and compliant with healthcare regulations.
Prepare and manage patient charts, including recording diagnostic test results, treatment plans, and follow-up instructions.
Maintain confidentiality and security of patient information in accordance with HIPAA guidelines.
Support the podiatry team with administrative tasks as needed to enhance workflow and patient care.
Qualifications:
Minimum of [X] years of experience as a Medical Scribe, preferably in a podiatry setting.
Proficiency in Dr Chrono EMR is a must.
Strong understanding of podiatry terminology and procedures.
Excellent typing speed and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Strong communication and organizational skills.
Knowledge of HIPAA regulations and patient confidentiality practices.
Why Join Us?
Competitive salary and benefits package.
Opportunity to work with a dedicated and supportive healthcare team.
Professional development and growth opportunities.
Positive and collaborative work environment.
Location: Chisinau, Moldova
We are seeking an experienced
Database & API Developer
to design, develop, and optimize data-driven and API-driven solutions supporting mission-critical business applications. The role includes analyzing existing systems—core data sources, billing modules, and API-based procedures—and extending PL/SQL logic built on the billing platform to deliver new functionality.
The developer will extract and analyze data from core systems, interpret high-level business requirements, and translate them into database extensions or API-related tasks, planning and tracking activities in Jira according to the delivery roadmap. The role also involves identifying and documenting database-side requirements for integrations with external and internal platforms (mobile applications, web portals, backend systems), designing and delivering the required APIs, and coordinating implementation with technical teams.
Additionally, the developer is expected to maintain thorough, clear, and up-to-date technical documentation, ensuring transparency, traceability, and efficient long-term maintenance. The ideal candidate demonstrates strong SQL/PL/SQL expertise, solid understanding of API design and lifecycle management, and the ability to work effectively in a fast-paced Agile environment.
Basic Requirements
Ability to analyze existing database structures, stored procedures, and API specifications.
Capability to read, debug, and extend SQL/PLSQL code, as well as update API definitions, policies, and configurations.
Strong discipline in version control for both database and API assets.
Habit of writing clean, self-documented code with meaningful comments and clear naming conventions.
Willingness to prepare and maintain technical documentation for both database components and APIs.
Familiarity with Agile methodologies (Scrum/Kanban) and collaborative team environments.
Key Responsibilities
Database Responsibilities
Design, develop, and maintain Oracle database objects (tables, views, indexes, partitions, materialized views).
Write efficient and optimized SQL/PL/SQL code (procedures, functions, packages, triggers).
Develop and maintain automated processes using Oracle Scheduled Jobs (DBMS_SCHEDULER / DBMS_JOB).
Implement and support Oracle Advanced Queue (AQ) for asynchronous workflows.
Monitor and optimize database performance; tune complex SQL queries and PL/SQL logic.
Ensure database security, integrity, and compliance with internal development standards.
Participate in code reviews and contribute to continuous improvement of database practices.
API Responsibilities
Manage and maintain the API Catalog, including registration, publishing, versioning, and lifecycle updates.
Design, document, and support APIs via HTTP services and WebSockets.
Configure routing and load balancing according to architectural guidelines.
Implement authentication and authorization mechanisms (tokens, keys, RBAC) and ensure data masking where needed.
Apply throttling, rate limiting, and circuit breaker policies to prevent overload and mitigate risks.
Collect, analyze, and interpret API performance metrics (latency, throughput, error rates).
Monitor API behavior and troubleshoot issues related to performance, routing, security, and compatibility.
Maintain backward compatibility and manage API deprecation strategies.
Produce and maintain API documentation (technical specifications, error models, integration guides).
Required Skills & Qualifications
Strong hands-on experience with
SQL and PL/SQL development
.
Practical experience with
Oracle Scheduled Jobs
(DBMS_SCHEDULER / DBMS_JOB).
Working knowledge of
Oracle Advanced Queue (AQ)
.
Experience with Oracle
11g/12c/19c
or later.
Solid understanding of
relational database concepts
and performance tuning.
Strong analytical skills to translate business requirements into technical solutions.
Experience with
API design
, lifecycle management, and performance considerations.
Understanding of key API concepts:
REST architecture and HTTP methods
JSON/XML data formats
Routing, throttling, rate limiting
Authentication and authorization mechanisms
Experience with
version control systems
(Git, GitLab).
Strong problem-solving skills and attention to detail.
Preferred Qualifications
Experience with API monitoring, logging, and performance analytics.
Familiarity with
API gateways
and API policy configuration (authentication policies, throttling, quotas).
Experience with
CI/CD pipelines
or automated deployment processes.
Exposure to
integration platforms
or message-driven architectures.
Summary
This role is essential for expanding our internal capabilities in database development and API integration, enabling scalable, secure, and high-quality solutions across the organization. The Database & API Developer will contribute directly to key projects, integrations, and system enhancements that support business continuity and innovation.
Location: Chisinau, Moldova
Moldcell Company
, part of
CG Corp Global,
is looking for a proactive, highly organized, independent
HR Administrator
for the new group business line:
CG BYD Auto Europe HQ
.
This role requires a strong communicator who can excel in a busy environment.
As CG Auto Europe business vertical continues to grow and expand in the European region, we are looking for a highly organized individual to support our HR functions across the region. Previous experience in human resources or administrative roles is essential.
The role focuses on maintaining efficient HR operations, ensuring data accuracy, and acting as a central point of support for employees across the organization.
The role is based in the Republic of Moldova.
Key Responsibilities:
Maintain accurate and up-to-date employee records in full compliance with GDPR and local employment legislation.
Ensuring all HR documentation is completed accurately and on time.
Manage onboarding and off-boarding processes, including contract issuance and the entire set of complete mandatory documentation.
Act as the main central contact point for employee queries, providing clear and timely information and support
Assist in payroll procession and benefits administration.
Prepare HR reports and deliver administrative support to management.
Requirements:
The ideal candidate will be an excellent administrator, able to work to a high standard of accuracy.
Previous experience of at least 3 years in HR Administration, Finance Administration, Finance Assistant or payroll would be beneficial though not essential.
Strong organizational skills with a keen attention to detail.
Good communications skills, both written and verbal, with the ability to build rapport with a wide range of people.
Fluency in Romanian and English
Ability to work independently and collaboratively with in a team
University degree
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Positive attitude, great time management and planning competencies
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it.
You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows.
You'll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation.
WHAT YOU’LL DO
OWN CUSTOMER DELIVERY
- Discovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution.
- Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live.
- Hands-on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi-currency structures, roles and permissions.
- Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don't reach, and clear security reviews.
- Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling. Help the customer's team understand what to hand to an agent and what to keep.
- Training and enablement — Build and deliver the enablement program: admin certification, end-user training, train-the-trainer sessions, office hours, and the documentation and in-product guidance that make it durable. Enablement is a deliverable, not a slide at the end.
- Quality assurance and hypercare — Own QA: build test scenarios, coordinate User Acceptance Testing, resolve defects, and run post-go-live hypercare until the customer is stable.
- Adoption support — Consult on organizational change management alongside the CSM, and drive the functional adoption work that makes value stick after the project closes.
IMPROVE HOW WE DELIVER
- Document implementation approaches, customer needs, and lessons learned so the team can reuse what works
- Help the Senior Manager, Professional Services refine playbooks, templates, tooling, and workflows based on delivery experience
- Use customer feedback and delivery data to spot patterns, improve execution, and share practical recommendations
- Contribute to enablement materials and share product and implementation knowledge with teammates
PARTNER CROSS-FUNCTIONALLY
- Maintain expert knowledge of the entire Ramp product suite, roadmap, APIs, and the third-party ecosystem it integrates with
- Build the reusable assets that make the practice faster: configuration accelerators, templates, internal tooling, scripts, and best-practice guides — including AI-built tooling of your own
- Partner with Sales, Customer Success, Account Management and Support to make the handoff from presales to implementation to steady state seamless
- Bring patterns back to Product and Engineering: what customers keep asking for, what keeps breaking, what the product should do natively instead of being configured around
WHAT YOU’LL NEED
- Minimum of 1+ year at Ramp and a self proclaimed product expert, ability to not only consult on workflows but execute the build in product.
- 3+ years in a customer-facing professional services, implementation, or solutions consulting role — with a track record delivering SaaS implementations at mid-market and enterprise scale
- Hands-on builder — You configure, troubleshoot, and ship yourself.
- Finance systems and process knowledge — Real working understanding of finance operations: the close, AP and expense workflows, approval and policy design, GL and chart-of-accounts structure, and how an ERP actually gets used. Hands-on with NetSuite, SAP, Oracle, Sage, Workday, QuickBooks, or Xero.
- AI fluency as a daily habit — You already use AI to accelerate delivery: to build configurations, generate documentation and training material, analyze customer data, and automate the repetitive parts of the job. Experience with AI workflow configuration — agent customization, prompt engineering, tuning — is a strong plus.
- Enablement and training ability — You can teach. You've built training programs, run rooms of skeptical users, and produced documentation people actually use.
- Multi-project discipline — You can prioritize across several concurrent engagements and hit committed dates on all of them.
- Excellent communication — You translate complex technical concepts into clear, actionable business solutions, and you write well enough that your deliverables go to a CFO without an edit pass.
NICE-TO-HAVES
- Prior experience implementing spend management, procure-to-pay, expense, or corporate card platforms
- Accounting or finance background (CPA, FP&A, controllership, or accounting operations)
- Experience building agentic or AI-powered workflows for customers at scale
- Familiarity with project management essentials and tooling (scope, schedule, budget; Smartsheet, Asana, Linear, Monday)
- Big 4 or systems integrator consulting background
- Experience in high-growth environments where the methodology was still being written
- Willingness to travel up to 25% for critical project milestones
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Chișinău, Chișinău Municipality, Moldova
About Alvys
Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry.
Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.
About the Role
As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment.
What you’ll do
Partner and customer communication
- Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live
- Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope
- Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls
- Coordinate go-live timing, cutover, and sign-off with all parties
Mapping
- Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model
- Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation
- Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems
- Apply and contribute to our mapping templates and standards
Connectivity
- Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments
- Configure customer integration profiles in the platform
Testing and go-live
- Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing
- Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified
- Validate integrations against the customer's real day-to-day workflow, not just the test cases
- Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation
Project management and documentation
- Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current
- Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own
- Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices
What you need
- 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred)
- Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider
- Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus
- Hands-on experience with data mapping between different systems and formats
- Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses)
- Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data
- Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship
- Proven ability to manage multiple projects at once and prioritize independently
- Basic SQL is a plus
Chisinau, Moldova
ГибридRelocation expense coverage to NYC or SF (if needed)
