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Location: EMEA Remote About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Matt Lane, Manager of Account Management at Customer.io , and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own. This role is open to candidates based in the UK or Ireland only. What we value Commercial ownership — you treat your book of business like it's yours, because it is Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor Partner closely with Customer Success on account health and with Sales on expansion deals Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward What we're looking for 3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the UK or Ireland Compensation & Benefits We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR - Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers - Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact - Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion - Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts - Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value - Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working - Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Fluency in English and Italian NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for a Product Designer to own the surfaces where Runway turns usage into revenue: pricing, upgrade paths, checkout, and the moments a creator decides Runway is worth paying more for. You'll partner with growth engineering, product, and data to turn goals like ARR growth, expansion revenue, and reduced churn into tested, shipped design changes. WHAT YOU’LL DO - Own growth-critical surfaces (pricing pages, paywalls, upgrade prompts, and checkout flows) from concept through shipped, tested experiments - Turn business goals like ARR growth, expansion revenue, and reduced churn into design hypotheses and interface changes you can test - Design and read A/B tests and other experiments with growth engineering and data, iterating fast on what moves the numbers - Collaborate closely with growth engineering and product to ship experiments quickly and turn winners into permanent product surfaces - Contribute to visual and interaction consistency between growth surfaces and the rest of the product - Set the design direction for Runway's growth surfaces and mentor other designers working in the funnel WHAT YOU’LL NEED - Experience designing product surfaces tied directly to revenue and can point to what moved ARR, conversion, or expansion revenue in a past role - Comfort running and reading quantitative experiments, not just shipping a single "best" design - Experience designing flows, prototypes and high-fidelity UI's for web products, with strong visual design skills - Experience delivering and iterating fast in close collaboration with engineering, and product teams - Ability and flexibility to iterate fast and often - Comfortable picking up unfamiliar parts of the product rather than waiting to be assigned only what you already know - Knowledge and understanding of the creative tool space - Bonus points if you have experience creating functional prototypes using AI tools (Claude Code, Cursor, etc.) - At Runway, it's always a bonus if you have artistic and creative potential (particularly skills with video/audio editing, icon/typography design, illustration, etc.) Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Ljubljana, Slovenia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About The Role: We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it. This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery. What You'll Own: The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us. The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting. A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern. The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee. What You'll Do: Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early. Build the hard parts yourself. Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend. Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on. Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages. Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up. Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals. Raise the bar through others: mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management. Evaluate third-party and vendor solutions against our integration and data requirements. Monitor systems against performance and business benchmarks and escalate with concrete recommendations. What We're Looking For: Substantial experience as a staff/principal engineer (or equivalent) on integration-heavy, data-heavy systems — ideally where you didn't control the external APIs. Still hands-on. You lead by building, and you're demonstrably strong in production code, not only in design. Depth in at least one of PHP, Go, or Python , and comfort across a polyglot estate (TS/JS on the front). A track record of modernising legacy systems incrementally without halting delivery. Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning. A history of driving technical decisions through influence rather than authority — getting senior leadership and peer engineers to commit to a direction, and backing it with working code. Nice To Have: Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.). Data warehouse / analytics pipeline experience (e.g. BigQuery). Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Донастройка архитектуры CRM (поля, сущности, воронки). — Контроль интеграций с бэкендом, сайтом, SMS, чат-ботами и рекламными кабинетами. — Сбор данных из всех источников, их очистка и обогащение через API. — Построение RFM-моделей, поиск новых перспективных сегментов и обеспечение роста базы. — Запуск триггерных и регулярных рассылок (e-mail, push, мессенджеры) совместно с копирайтером и дизайнером. — Проведение A/B-тестов и контроль соблюдения антиспам-законодательства. — Расчет эффективности кампаний и всей CRM-системы. — Проведение когортного анализа, участие в прогнозировании LTV, Churn Rate и борьба с оттоком. — Постановка ТЗ разработчикам на доработку CRM (API, виджеты, автоматизация). — Совместный с продактами запуск гипотез по удержанию (Retention). Требования: — Опыт в CRM-маркетинге от 2–3 лет. — Опыт работы с большими клиентскими базами (Big Data) в сферах Финтех, iGaming или крупном E-commerce. — Техническая подкованность: четкое понимание архитектуры данных, логики работы API, триггеров и принципов интеграции систем. — Сильная аналитика: умение сегментировать аудиторию (RFM и др.), работать с когортами и метриками. — Умение объяснить разницу между LT и LTV. — Самостоятельность и универсальность: составление ТЗ для разработки, верстка рассылок и настройка отправки. — Понимание базовых юридических рамок: знание ограничений антиспам-законодательства при работе с персональными данными. Условия: — Работа в европейском офисе с отличным климатом. — Компенсация перелета и помощь с легализацией (релокационный пакет). — Конкурентная заработная плата. — ДМС и пакет бенефитов. — Работа в команде профессионалов и комфортабельный офис.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect (Austin) About the role As a Customer Solutions Architect (CSA), you will be the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives and Solutions Engineers, you’ll make sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging customers who have achieved onboarding success towards long-term growth. You’ll own the technical narrative after go-live, monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Location: Austin, TX (hybrid). This is a full-time position, and candidates must be located in Austin and able to work in the office two days a week (Tuesday and Thursday). What you'll do Customer Adoption and Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Partner with Account Executives to drive incremental ARR through structured expansion plays Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Act as the chief technical stakeholder for your accounts after go-live Define and maintain reference architectures aligned to customer environments, ensuring consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Create and deliver external-facing content through live events, blog posts, recorded tutorials, or other educational resources What you bring 2+ years of experience in a post-sales technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures and a firm understanding of modern data warehousing, the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with Account Executives and Solutions Engineers Openness to travel; we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed What Will Make You Stand Out Hands-on experience with dbt; dbt certification is a bonus Basic Python competency and advanced SQL knowledge Experience with cloud data platforms (Snowflake, Databricks, etc.) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data Platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. #LI-LC1 #LI-HYBRID #LI-MP1 OTE (On Target Earning) $155,000 — $175,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Overview SOFTSWISS is looking for an Engagement Lead to manage the Content & Retention team and drive engagement, retention, and loyalty initiatives across multiple markets. Purpose of the role You will be responsible for developing engagement and retention strategies, optimizing the player journey, and delivering data-driven initiatives that improve player experience, retention, and long-term value. Key responsibilities Lead and develop a high-performing Content & Retention team. Define team priorities, processes, and ways of working. Own website content strategy and ensure quality across all markets. Drive retention initiatives, loyalty programs, and personalized player experiences. Build data-driven strategies to increase engagement, retention, and LTV. Lead segmentation, automation, and trigger-based communication programs. Foster a culture of testing, experimentation, and continuous improvement. Establish clear reporting and KPI tracking frameworks. Manage multiple priorities while maintaining high execution standards. Collaborate closely with Product, Technical Account Management, and Analytics teams to achieve business goals. Required Experience 3–5+ years of experience in retention, CRM, content strategy, or player engagement within iGaming, betting, gaming, or similar industries. 2+ years of leadership experience managing and developing teams. Proven track record of building successful content and retention strategies. Strong understanding of key metrics such as GGR, LTV, ARPU, retention, and churn. Experience with CRM platforms (Customer.io), marketing automation, segmentation, and loyalty programs. Data-driven mindset with hands-on experience in testing and performance optimization. Excellent project management and organizational skills. Strong leadership, communication, and stakeholder management abilities. Deep understanding of player behavior, engagement mechanics, and monetization strategies. Nice to have Russian-level knowledge. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About The Role: We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it. This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery. What You'll Own: The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us. The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting. A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern. The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee. What You'll Do: Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early. Build the hard parts yourself. Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend. Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on. Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages. Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up. Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals. Raise the bar through others: mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management. Evaluate third-party and vendor solutions against our integration and data requirements. Monitor systems against performance and business benchmarks and escalate with concrete recommendations. What We're Looking For: Substantial experience as a staff/principal engineer (or equivalent) on integration-heavy, data-heavy systems — ideally where you didn't control the external APIs. Still hands-on. You lead by building, and you're demonstrably strong in production code, not only in design. Depth in at least one of PHP, Go, or Python , and comfort across a polyglot estate (TS/JS on the front). A track record of modernising legacy systems incrementally without halting delivery. Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning. A history of driving technical decisions through influence rather than authority — getting senior leadership and peer engineers to commit to a direction, and backing it with working code. Nice To Have: Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.). Data warehouse / analytics pipeline experience (e.g. BigQuery). Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Turkey; Kazakhstan; Brazil; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Serbia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration. KEY RESPONSIBILITIES - Monitor, analyze, and report on key billing and support performance indicators and emerging trends. - Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery. - Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks. - Run A/B tests and experiments to evaluate billing and support strategies. - Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals. - Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics. - Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies. - Document analyses, workflows, and data logic to ensure clarity and consistency. QUALIFICATIONS - Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field. - Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support. - Strong SQL skills. - Experience with popular BI tools such as Tableau, Looker, or similar - Experience with Python or R - Solid understanding of statistical analysis, forecasting, and scenario modeling. - Experience running A/B tests and interpreting experiment results. - Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment. - Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders. - Curiosity, ownership mindset, and the discipline to maintain high-quality data work. NICE TO HAVE - Experience with BigQuery, ClickHouse, or any cloud data warehouse. - Basic Python knowledge for data cleaning or simple analysis. - Exposure to subscription businesses or payment systems. - Understanding of disputes, chargebacks, declines, or fraud signals. - Familiarity with DBT or data quality frameworks. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0 Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) - Final Interview (30 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations. This is a hands-on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts. KEY RESPONSIBILITIES ANALYTICS & TECHNICAL WORK - Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends. - Build and maintain data pipelines that deliver accurate, timely, and reliable billing data. - Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk. - Design and run A/B tests and experiments to evaluate billing and support initiatives. - Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics. - Build and maintain dashboards and visual reporting that provide clear, real-time visibility into billing health and support performance. - Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies. - Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency. LEADERSHIP & COLLABORATION - Lead, mentor, and grow a team of data analysts: set expectations, coach on methodology, and ensure high-quality output. - Own the team’s intake and prioritization process; manage task flow and delivery timelines against business needs. - Uplevel the team’s billing domain knowledge and analytical/technical skills. - Partner cross-functionally with Billing, Support, Finance, Product, and Marketing to align metrics, definitions, and processes with risk-mitigation goals. QUALIFICATIONS - Deep subscription billing expertise: substantial experience with payments, renewals, refunds, disputes/chargebacks/TC40 in a recurring-revenue business (non-negotiable). - Advanced SQL: complex joins, window functions, incremental logic, and performance-aware query writing. - Data visualization: proficiency with Omni, Tableau, Power BI, or similar tools to build dashboards and communicate insights clearly. - People leadership: experience setting priorities, distributing work, reviewing output, and being accountable for a team’s results. - Statistical & analytical rigor: forecasting, experiment design, and translating ambiguous business questions into structured analysis. - Billing platforms / processors: familiarity with tools such as Stripe, Braintree, Nuvei, or similar. - Strong communication: ability to explain complex findings to both technical and non-technical stakeholders. - Cross-functional collaboration: track record of influencing decisions with data across multiple departments. NICE TO HAVE - Python and/or modern analytics tooling (dbt, Airflow, or similar). - Experience building and maintaining ETL/ELT pipelines for billing or financial data. - Risk analysis or fraud-adjacent experience in billing contexts. - Advanced visualization techniques (cohorts, funnels, anomaly detection dashboards). LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0 Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Switzerland Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward. As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance. About the Role To drive the commercial performance of EXANTE’s wealth segment client book through pricing, segmentation, product and cost optimization, with full P&L responsibility for the wealth segment. Reporting line: Chief Operations Officer Worksite : Remote Responsibilities Pricing strategy — set and own the pricing strategy across the wealth segment client book. Client segmentation — segment the wealth book and design differentiated propositions by segment. Competitive benchmarking — run continuous benchmarking against wealth-segment peers. Product development — target profitable client segments, working with the relevant trading and product desks. Cost optimisation — review and optimise the economics of serving the wealth segment. Customer economics — take a data-driven approach to lifetime value, churn and pricing experimentation, in partnership with Technology. Cross-functional cooperation — work closely with Sales and Relationship Managers, Compliance, Risk, Treasury and Technology. Pathway to extend — grow the remit across all EXANTE client segments once wealth performance is established. Experience 8–15 years’ experience in revenue management, pricing or commercial product roles at a brokerage, exchange, neobank or fintech serving wealth, premium or retail segments. Client-book economics — direct experience optimising the economics of a trading or investment client book is essential. Strong quantitative skills — pricing analytics, segmentation, experimentation and customer-economics modelling. Track record of uplift — demonstrable, measurable commercial uplift through pricing, segmentation, product or cost changes. Regulatory knowledge — working knowledge of MiFID II and equivalent retail-conduct regimes, including FCA Consumer Duty, sufficient to navigate pricing and product governance without friction. Fluent English — mandatory. Commercial and hands-on — data-driven, comfortable operating with a lean team and with full accountability for a P&L. What we offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: Netherlands Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward. As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance. About the Role To drive the commercial performance of EXANTE’s wealth segment client book through pricing, segmentation, product and cost optimization, with full P&L responsibility for the wealth segment. Reporting line: Chief Operations Officer Worksite : Remote Responsibilities Pricing strategy — set and own the pricing strategy across the wealth segment client book. Client segmentation — segment the wealth book and design differentiated propositions by segment. Competitive benchmarking — run continuous benchmarking against wealth-segment peers. Product development — target profitable client segments, working with the relevant trading and product desks. Cost optimisation — review and optimise the economics of serving the wealth segment. Customer economics — take a data-driven approach to lifetime value, churn and pricing experimentation, in partnership with Technology. Cross-functional cooperation — work closely with Sales and Relationship Managers, Compliance, Risk, Treasury and Technology. Pathway to extend — grow the remit across all EXANTE client segments once wealth performance is established. Experience 8–15 years’ experience in revenue management, pricing or commercial product roles at a brokerage, exchange, neobank or fintech serving wealth, premium or retail segments. Client-book economics — direct experience optimising the economics of a trading or investment client book is essential. Strong quantitative skills — pricing analytics, segmentation, experimentation and customer-economics modelling. Track record of uplift — demonstrable, measurable commercial uplift through pricing, segmentation, product or cost changes. Regulatory knowledge — working knowledge of MiFID II and equivalent retail-conduct regimes, including FCA Consumer Duty, sufficient to navigate pricing and product governance without friction. Fluent English — mandatory. Commercial and hands-on — data-driven, comfortable operating with a lean team and with full accountability for a P&L. What we offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: Cyprus Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward. As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance. About the Role To drive the commercial performance of EXANTE’s wealth segment client book through pricing, segmentation, product and cost optimization, with full P&L responsibility for the wealth segment. Reporting line: Chief Operations Officer Worksite : Remote Responsibilities Pricing strategy — set and own the pricing strategy across the wealth segment client book. Client segmentation — segment the wealth book and design differentiated propositions by segment. Competitive benchmarking — run continuous benchmarking against wealth-segment peers. Product development — target profitable client segments, working with the relevant trading and product desks. Cost optimisation — review and optimise the economics of serving the wealth segment. Customer economics — take a data-driven approach to lifetime value, churn and pricing experimentation, in partnership with Technology. Cross-functional cooperation — work closely with Sales and Relationship Managers, Compliance, Risk, Treasury and Technology. Pathway to extend — grow the remit across all EXANTE client segments once wealth performance is established. Experience 8–15 years’ experience in revenue management, pricing or commercial product roles at a brokerage, exchange, neobank or fintech serving wealth, premium or retail segments. Client-book economics — direct experience optimising the economics of a trading or investment client book is essential. Strong quantitative skills — pricing analytics, segmentation, experimentation and customer-economics modelling. Track record of uplift — demonstrable, measurable commercial uplift through pricing, segmentation, product or cost changes. Regulatory knowledge — working knowledge of MiFID II and equivalent retail-conduct regimes, including FCA Consumer Duty, sufficient to navigate pricing and product governance without friction. Fluent English — mandatory. Commercial and hands-on — data-driven, comfortable operating with a lean team and with full accountability for a P&L. What we offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: Poland Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward. As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance. About the Role To drive the commercial performance of EXANTE’s wealth segment client book through pricing, segmentation, product and cost optimization, with full P&L responsibility for the wealth segment. Reporting line: Chief Operations Officer Worksite : Remote Responsibilities Pricing strategy — set and own the pricing strategy across the wealth segment client book. Client segmentation — segment the wealth book and design differentiated propositions by segment. Competitive benchmarking — run continuous benchmarking against wealth-segment peers. Product development — target profitable client segments, working with the relevant trading and product desks. Cost optimisation — review and optimise the economics of serving the wealth segment. Customer economics — take a data-driven approach to lifetime value, churn and pricing experimentation, in partnership with Technology. Cross-functional cooperation — work closely with Sales and Relationship Managers, Compliance, Risk, Treasury and Technology. Pathway to extend — grow the remit across all EXANTE client segments once wealth performance is established. Experience 8–15 years’ experience in revenue management, pricing or commercial product roles at a brokerage, exchange, neobank or fintech serving wealth, premium or retail segments. Client-book economics — direct experience optimising the economics of a trading or investment client book is essential. Strong quantitative skills — pricing analytics, segmentation, experimentation and customer-economics modelling. Track record of uplift — demonstrable, measurable commercial uplift through pricing, segmentation, product or cost changes. Regulatory knowledge — working knowledge of MiFID II and equivalent retail-conduct regimes, including FCA Consumer Duty, sufficient to navigate pricing and product governance without friction. Fluent English — mandatory. Commercial and hands-on — data-driven, comfortable operating with a lean team and with full accountability for a P&L. What we offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Lifecycle marketing at OKX is evolving. We're not looking for someone to run campaigns — we're looking for someone to fundamentally rethink how we engage traders across the US market on one of the world's leading crypto platforms. This is a leadership role for a marketer who thinks in systems, not sends. Someone who is comfortable defining a US-market engagement strategy as well as getting into the work to make it happen. Reporting to the Global Head of Lifecycle Marketing, you'll help define the vision, strategy, and output of lifecycle marketing for the US. Your execution layer is AI agents, cross-functional partners, and co-operating with the broader Lifecycle marketing team. That means your ability to train, direct, brief and critique is as important as your ability to set direction. If your default mode is execution and program management or pure strategy and handoff, this isn't the role for you. If your default mode is leading from the front, and you have the craft and judgment to shape the work through strategic problem-solving, AI-native thinking, and a relentless focus on what quality looks like to actually move users — read on. What You’ll Be Doing Lifecycle Strategy & Vision Define how OKX engages US users from acquisition through activation, retention, and reactivation — across segments and products. You'll set the strategic framework for the US market, working in close alignment with the Global Head of Lifecycle to ensure regional strategy ladders into global priorities. This means deeply understanding US crypto user behavior, identifying the highest-leverage moments in the lifecycle, and building programs that compound over time. AI-Native Ways of Working You will lead by example in embedding AI into every layer of lifecycle marketing — from ideation and content development to segmentation, testing, and analysis. Critically, this includes building and training agentic AI workflows: multi-step, autonomous systems that execute lifecycle programs at scale. You'll know the outcomes of poorly trained agents. You won't just adopt AI tools; you'll help determine which ones we build, which we leverage for each task, and how we use them to raise the ceiling on what a lean, high-performing team can deliver. Insight-Led Decision Making You'll be the person in the room who can translate user behavior data into a point of view — and then into a program. You'll develop a deep understanding of our user segments, their motivations, and the signals that predict engagement, conversion, and churn. Reporting and dashboards are a starting point, not the destination. Cross-Functional Leadership Lifecycle doesn't work in isolation. You'll build genuine partnerships with Product, PMM, Data, BI, Design, Legal, and regional teams — not just as a stakeholder manager, but as a strategic voice in how OKX grows. You'll influence roadmaps, shape go-to-market planning, and ensure lifecycle has a seat at the table early. What We Look For In You Strategic instinct. You've led lifecycle programs that were defined by a clear strategic thesis. You can articulate why a program is designed the way it is, what user problem it solves, and how it ladders to business outcomes. Demonstrated AI fluency. You actively use AI in your day-to-day work, including agentic tools and autonomous workflows. You've built or directed the development of AI-powered systems/processes and can speak specifically to how you've trained agents, trained co-workers to use them, where you've course-corrected poor outputs, and where AI genuinely creates leverage versus where it doesn't. Using AI chat tools is a baseline, not a differentiator. A user behavior obsession. You think about users before you think about channels. You can read engagement data and form a hypothesis. You know the difference between a segment and a persona, and you know how to use both. Ability to execute with speed and excellence: You can look at a lifecycle program, a campaign brief, a piece of copy, or a targeting strategy and know immediately what's working and what isn't — and articulate why. You can develop these yourself when needed. This isn't primarily an executional role, but you bring enough craft and hands-on judgment to direct AI agents and cross-functional partners with precision, and to close the gap between strategy and output without losing quality. Comfort with ambiguity and a bias toward action. OKX moves fast. The crypto landscape moves faster. You'll be expected to make smart decisions with incomplete information, move quickly, and refine as you go — not wait for perfect conditions. Demonstrated leadership through strategic change. You've been in situations where direction shifted — market conditions, business priorities, platform constraints — and you didn't just adapt, you led. You can point to specific moments where you reoriented a team or program mid-flight, held quality standards under pressure, and came out with momentum intact. Global perspective, local instinct. You've worked across multiple markets and understand that a single lifecycle strategy rarely fits all. You know how to build frameworks that scale globally while giving regional teams the flexibility to be relevant locally. Nice to Haves 15+ years in lifecycle, CRM, or growth marketing in a high-growth, fast-paced environment Demonstrated track record of building lifecycle strategies that drove measurable impact on activation, retention, or LTV — not just engagement metrics Meaningful AI adoption in your own workflows — you should be able to speak specifically to how you use it and what it's changed Experience with Marketing Automation tool roll outs is an advantage Experience in crypto, fintech, or financial services strongly preferred Familiarity with CeFi/DeFi and genuine curiosity about the crypto space Strong communication skills — you can present a strategy to a CMO and a campaign brief to a designer with equal clarity Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $200,000 - $300,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Ireland About the Job: LaunchDarkly is looking for a Data Analyst to join our Data & Analytics team in Ireland. In this role, you will focus on building and scaling reliable data models, automating reporting, and supporting global analytics delivery. You will partner closely with the Senior Data Analyst (Revenue & Metrics), Data Engineering, and business stakeholders to translate business logic into clean, scalable datasets. This role plays a key part in ensuring that defined metrics (e.g., ARR, NRR ) are consistently implemented, automated, and delivered across the organization. Responsibilities: Data Modeling & Transformation Build and maintain scalable data models using modern tools (e.g., Snowflake, dbt). Translate defined business logic (e.g., ARR calculations) into clean and reusable datasets. Metrics Implementation Implement and maintain standardized metrics (e.g., ARR, NRR , churn) in the data layer. Ensure consistency across dashboards and reports. Automation & Pipeline Support Work with Data Engineering to automate data pipelines and reduce manual reporting processes. Dashboarding & Reporting Develop and maintain dashboards that provide consistent and reliable visibility into business performance. Data Quality & Validation Validate data outputs, identify inconsistencies, and support reconciliation efforts across systems (e.g., Salesforce, billing systems). Global Collaboration Partner with teams across the US and EMEA to deliver timely and high-quality analytics outputs. Qualifications: Typically requires a minimum of 5 years of related experience in data analytics, business intelligence, or analytics engineering Strong SQL skills and experience working with structured and large datasets Experience with modern data tools (e.g., Snowflake, dbt, Looker or similar) Experience building and maintaining data models and dashboards Experience implementing business logic into data transformations Strong attention to detail and ability to ensure data accuracy Ability to work with global teams across time zones Clear communication skills About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Home Based - APAC The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following motions: Mass - small and medium businesses starting their journey with Canonical Focus - strategic and Enterprise customers Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Digital), including our Store customers, through campaign management and customer requests. Location:  This role will be based remotely in the APAC region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for: Native Japanese level required with excellent command of English, both mandatory Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote