Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
About the Role
Exadel is seeking a Senior-Level Calypso CATT Specialist with hands-on experience using the Calypso Automated Testing Tool to support financial-services testing and automation initiatives.
In this role, you will translate business requirements into detailed test cases, develop CATT scripts, automate test scenarios, and validate end-to-end financial transactions. You will work closely with business analysts, developers, testers, and functional stakeholders to expand automated test coverage and resolve Calypso and CATT-related issues.
The ideal candidate combines practical Calypso knowledge with strong testing, reconciliation, troubleshooting, and automation skills.
Work Type:
Primarily remote
Location:
United States
Preferred Location:
New York City
On-Site Expectation:
Up to 10%, as required
Travel:
Occasional travel to New York City may be required
What You’ll Do
Review business-user input and translate requirements into detailed test scenarios, test cases, and expected results
Develop, maintain, and execute automated test scripts using CATT
Automate functional, integration, regression, and end-to-end test scenarios
Validate test results and investigate discrepancies across Calypso, CATT, and connected systems
Reconcile end-to-end financial transactions, events, messages, and settlement flows
Troubleshoot Calypso and CATT configuration, integration, and execution issues
Perform root cause analysis and document findings clearly
Identify opportunities to expand automated test coverage
Build reusable test components and scripts to improve automation efficiency
Validate Calypso workflows, engines, events, reports, scheduled processes, and downstream outputs
Test front-to-back processes across trade capture, valuation, settlement, accounting, reconciliation, and reporting
Support defect logging, triage, retesting, and regression testing
Work with functional and technical teams to resolve identified issues
Maintain accurate test evidence, execution results, and supporting documentation
Apply Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
What You Bring
Senior-level relevant experience in Calypso testing, financial systems analysis, or test automation
Hands-on experience developing and executing automated tests using CATT
Experience translating business requirements into detailed test cases and automated test scenarios
Working knowledge of Calypso architecture, servers, engines, events, workflows, and reporting capabilities
Experience troubleshooting Calypso and CATT issues
Understanding of the CATT framework, script development, Calypso integration, and reconciliation capabilities
Knowledge of financial products such as derivatives, bonds, repos, securities financing, and collateral
Understanding of front-to-back banking processes, including:
Trade capture and lifecycle events
Valuations
Settlements and transfers
Reconciliations
Accounting events and journal entries
SWIFT messages
Reporting and downstream data flows
Strong debugging, reconciliation, problem-solving, and root cause analysis skills
Calypso product knowledge across Fixed Income, Treasury, and Foreign Exchange Derivatives
Strong written and verbal English communication skills
Ability to work effectively with business, testing, development, and functional teams
Ability to manage multiple testing priorities within a remote delivery environment
Nice to have
Experience with Java, SQL, XML, or JSON
Familiarity with application logs and technical debugging tools
Experience contributing to reusable testing or automation frameworks
Experience testing complex financial-system integrations
Knowledge of collateral reporting and securities-financing workflows
Relevant Calypso, CATT, testing, or financial-services certifications
Residence in or near New York City
Availability to work in a hybrid model when required
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $120,000.00 - $140,000.00 annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Finance Systems Analyst focused on integrations and automation, you’ll support the Finance Systems team in building, maintaining, and testing Application Programming Interface (API) integrations across core financial applications. You’ll work closely with senior Finance Systems team members to keep financial platforms communicating reliably, ensure automations run as expected, and document integration testing thoroughly in this hands-on, technically oriented role at the intersection of finance operations and systems engineering. By improving the reliability of financial data flows, you’ll contribute to 1Password’s mission of making it safer to use technology every day.
How we’re using AI today
On the Finance team, we’re using AI to drive productivity, scale insight, and deliver better decision-making across 1Password. AI helps us move faster and sharpen our thinking, from summarizing context and pressure-testing assumptions to turning complex inputs into clear executive-level narratives. We bring AI into our work thoughtfully, improving repeatable workflows while staying accountable for the accuracy, confidentiality, and controls behind every output, creating space to focus on judgement, strategic partnership, and meaningful business outcomes.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Build a foundation in technical work involving Application Programming Interfaces (APIs), integrations, automation, or related systems.
• Work with Representational State Transfer (REST) APIs and JavaScript Object Notation (JSON) data.
• Write or adapt scripts in Python, JavaScript, or another programming language, and apply sound technical logic across different tools and platforms.
• Create and execute test cases for integrations and automated workflows, including edge cases, error handling, and retry logic.
• Learn unfamiliar systems and technologies independently, using research and available tools to solve problems effectively.
• Communicate clearly with technical and non-technical partners to understand requirements and explain solutions.
• Document integrations, test results, and workflows clearly; experience with financial systems, NetSuite, Workato, Postman, or similar tools is helpful.
What you can expect:
• Support the design, development, maintenance, and release of integrations across financial applications such as NetSuite, Salesforce, Zip, Ramp, UKG, Workato, and Stripe.
• Write and maintain scripts that automate data flows, transformations, and system-to-system synchronization.
• Build and refine Workato recipes and integration workflows using APIs, JSON payloads, and webhooks.
• Assist with SuiteScript customizations within NetSuite and develop small utilities that reduce manual work.
• Design and run integration tests, validate data accuracy from end to end, and document results and follow-up actions.
• Troubleshoot integration failures and data discrepancies across connected systems.
• Collaborate with finance, accounting, procurement, data, legal, and other partner teams to understand needs, clarify requirements, and deliver reliable solutions.
USA-based roles only: The annual base salary for this role is between $83,000 USD and $116,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $78,000 CAD and $109,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in the US.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates.
You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact.
What you’ll do
- Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits.
- Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity.
- Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites.
- Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage.
- Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on.
- Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions.
- Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life.
Skills you bring
- Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made.
- An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions.
- A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth.
- Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful.
- A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly.
- Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking.
- Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better.
Depending on your level
- Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes.
- Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams.
Apply with a portfolio that shows:
- Growth experiences you’ve designed and the metrics they moved.
- How you navigate ambiguity, identify the right problem, and make design decisions.
- How you translate a strong product idea into an intuitive and polished experience.
- How you use AI. From shipping your own code changes to prototyping and research.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are looking for a curious, hands-on security professional early in their career to join our Detection & Response team as an Incident Response Developer. You’ll report to the Manager of Detection & Response and work closely with senior responders to investigate security incidents, improve our response processes and build automation that helps us scale. You’ll get hands-on experience with real incidents and the mentorship to grow into the craft.
The ideal candidate has a foundation in security fundamentals, some hands-on exposure to investigations or security operations, and real enthusiasm for automating repetitive work. You’re a problem-solver who stays calm when things get busy, asks good questions and wants to learn from experienced teammates.
WHAT YOU'LL DO
- Strengthen our incident response capabilities by building relationships with Engineering teams, writing new playbooks and automating manual steps.
- Own investigations from start to finish: triage, evidence collection, analysis, containment and documentation.
- Act as Incident Commander for low- and medium-severity incidents, and support senior responders on high-severity ones.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure), from the first design through to the tooling behind them.
- Report incident trends and metrics that inform team priorities.
- Work with our Security Engineers to monitor, refine and expand our SIEM and SOAR platforms.
- Work with the HR, Fraud and Privacy teams on investigations into potentially fraudulent and sensitive activity, including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Work with the detection engineering team to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 3+ years of experience in cybersecurity.
- 1–2+ years of hands-on incident response experience, owning investigations end to end.
- The ability to coordinate responders and stakeholders during an incident, and know when to escalate.
- Experience using a SIEM to turn noise into signal, including writing queries and tuning alerts.
- Proficiency with AI coding tools (Claude Code, Cursor, ChatGPT, etc.) to build and maintain automation. We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- A workflow mindset: you can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Working knowledge of cloud infrastructure (e.g., AWS, GCP or Azure) and how to investigate within it.
- Discretion and sound judgment when handling sensitive information, such as HR and insider-threat matters.
- Clear, honest and inclusive communication with both internal and external stakeholders.
- Good judgment under pressure, in technical problem solving and in working across teams.
- A strong desire to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are seeking an experienced and hands-on security professional to join our Detection & Response team as a Senior Incident Response Developer. Reporting to the Manager of Detection & Response, this is a critical, technical role focused on strengthening our ability to respond to and recover from security threats. You will be a key player in investigating complex security incidents, building scalable response processes, and taking command when it matters most.
The ideal candidate has a deep, technical background in hands-on incident response and a keen eye for where automation can improve and scale our capabilities. You are a natural problem-solver who remains composed under pressure, a senior team member who enjoys mentoring others in the craft of incident response, and a builder who can create the playbooks, scripts, and processes needed to protect our company and our customers. Between incidents, you'll build the tooling and workflows that make the next one faster and easier to handle.
WHAT YOU'LL DO
- Help take our security incident response capabilities to the next level by building relationships with Engineering teams, new playbooks and finding opportunities for automation.
- Grow others in the art of Incident Response to support the program and increase consistency in outcomes.
- Play a key role in building and shaping the Security Incident Response team.
- Take the role of Incident Commander to bring incidents to resolution.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure) so they become routine work for the team.
- Help shape the direction of investment by informing the business of trends and relevant metrics.
- Partner with our Security Engineers to monitor, refine, and expand our SIEM and SOAR platforms.
- Coordinate with HR, Fraud and Privacy teams to investigate potential fraudulent and sensitive activity including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Partner with the detection engineering function to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 5+ years of experience in the Cybersecurity domain.
- 3+ years experience being an Incident Manager, taking ownership of investigations.
- Ability to lead a team during high-stress situations, providing direction and support to team members.
- Understand how to turn noise into signals using a SIEM.
- Proficiency with AI coding (Claude Code, Cursor, ChatGPT etc). We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- Thinks in workflows: can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Knowledge of and familiarity with cloud infrastructure.
- Believes that honesty, transparency, and inclusivity are important when communicating with both internal and external stakeholders.
- Demonstrates good judgment under pressure both in terms of technical problem solving and collaborating cross functionally.
- Eager to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for an Alliances Team Lead to own and grow Provectus's most strategic partnerships: Anthropic and AWS. This is a build-and-lead role — you will create the programs for our alliances function from the ground up.
On the Anthropic side, you will run partner activation programs end to end: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones and closeout requirements are met. You will grow our standing in the Claude Partner Network and be the person inside Anthropic who advocates for Provectus.
On the AWS side, you will manage the alliance, maintaining AI and generative AI competency requirements, keeping Premier Tier standing current, and building the co-sell motion with AWS field teams. There is also an opportunity to develop early-stage partnerships with GCP and others as the ecosystem evolves.
You will lead a team and work directly with Provectus engineering, SO, and marketing leadership to turn partner programs into measurable pipeline.
Responsibilities:
Anthropic partnership
Own the Anthropic partnership end-to-end — build and scale partner activation programs, manage funded enablement engagements from scoping through completion and reimbursement.
Create repeatable playbooks for partner-funded customer activations: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones are met.
Grow Provectus's standing in the Claude Partner Network; track program changes, tier requirements, and new co-marketing opportunities.
Develop named executive relationships at Anthropic — field leadership, partner success, and product teams — who actively advocate for Provectus in joint accounts.
AWS alliance
Manage the AWS alliance day-to-day — keep Provectus current on Generative AI competency requirements, renewals, and program changes; maintain Premier Tier standing.
Build and expand co-sell motion with AWS field teams — drive opportunity registration, joint account planning, and pipeline reviews with AWS partner sellers.
Manage AWS funding programs; ensure Provectus maximises available program benefits.
Team and cross-functional leadership
Lead and develop a team of partner managers; set priorities, coach on partner engagement, and build the operating cadence for the alliances function.
Work with sales, marketing, and delivery to turn partner programs into pipeline — co-marketing campaigns, joint solution offerings, and partner-sourced revenue.
Represent Provectus at executive briefings and ecosystem events; bring relevant partner intelligence back to leadership.
Ecosystem expansion
Identify and develop early-stage partnerships with GCP and other emerging AI ecosystem players as the market evolves.
Track the competitive alliance landscape — which SI competitors hold which partner tiers, where there are white spaces Provectus can occupy.
What You Need to Succeed:
5–8+ years in technology alliances, partnerships, or channel roles, with meaningful time spent managing a hyperscaler relationship (Anthropic, AWS strongly preferred).
Direct experience with partner programs: competencies, funding programs (MDF, MAP, or similar), co-sell mechanisms, and partner portals — hands-on, not just supervisory.
Track record of building alliance programs from scratch — not just inheriting and running an existing book.
Experience leading and developing a team; comfortable setting direction and coaching without a large management structure behind you.
Comfortable operating at executive level with partners and customers, and hands-on enough to manage program mechanics personally when needed.
Strong written and verbal communication — able to translate partner programs into clear internal playbooks and joint value propositions.
Familiarity with the AI/ML ecosystem — enough to have credible conversations about implementation approaches and enterprise AI adoption challenges.
Vertical depth in Financial Services or Life Sciences — Anthropic's and Provectus's primary enterprise target markets.
Experience managing GCP, OpenAI, or other emerging AI ecosystem partnerships is preferred.
Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
What success looks like:
Anthropic activation programs running as a repeatable, funded motion with a growing pipeline of customer engagements quarter over quarter.
AWS AI competency requirements current, with Premier Tier standing maintained and co-sell pipeline growing quarter over quarter.
Named executive relationships at both partners who actively advocate for Provectus in joint accounts.
An alliances team with clear ownership, operating cadence, and measurable partner-sourced revenue contribution.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Genuine autonomy and the trust to operate in your lane without micromanagement.
World-class AI/ML delivery capability behind you — a team that can actually execute on what you sell or source.
You will shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for an Alliances Team Lead to own and grow Provectus's most strategic partnerships: Anthropic and AWS. This is a build-and-lead role — you will create the programs for our alliances function from the ground up.
On the Anthropic side, you will run partner activation programs end to end: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones and closeout requirements are met. You will grow our standing in the Claude Partner Network and be the person inside Anthropic who advocates for Provectus.
On the AWS side, you will manage the alliance, maintaining AI and generative AI competency requirements, keeping Premier Tier standing current, and building the co-sell motion with AWS field teams. There is also an opportunity to develop early-stage partnerships with GCP and others as the ecosystem evolves.
You will lead a team and work directly with Provectus engineering, SO, and marketing leadership to turn partner programs into measurable pipeline.
Responsibilities:
Anthropic partnership
Own the Anthropic partnership end-to-end — build and scale partner activation programs, manage funded enablement engagements from scoping through completion and reimbursement.
Create repeatable playbooks for partner-funded customer activations: identify target accounts, align scope with Anthropic partner teams, coordinate delivery, and ensure funding milestones are met.
Grow Provectus's standing in the Claude Partner Network; track program changes, tier requirements, and new co-marketing opportunities.
Develop named executive relationships at Anthropic — field leadership, partner success, and product teams — who actively advocate for Provectus in joint accounts.
AWS alliance
Manage the AWS alliance day-to-day — keep Provectus current on Generative AI competency requirements, renewals, and program changes; maintain Premier Tier standing.
Build and expand co-sell motion with AWS field teams — drive opportunity registration, joint account planning, and pipeline reviews with AWS partner sellers.
Manage AWS funding programs; ensure Provectus maximises available program benefits.
Team and cross-functional leadership
Lead and develop a team of partner managers; set priorities, coach on partner engagement, and build the operating cadence for the alliances function.
Work with sales, marketing, and delivery to turn partner programs into pipeline — co-marketing campaigns, joint solution offerings, and partner-sourced revenue.
Represent Provectus at executive briefings and ecosystem events; bring relevant partner intelligence back to leadership.
Ecosystem expansion
Identify and develop early-stage partnerships with GCP and other emerging AI ecosystem players as the market evolves.
Track the competitive alliance landscape — which SI competitors hold which partner tiers, where there are white spaces Provectus can occupy.
What You Need to Succeed:
5–8+ years in technology alliances, partnerships, or channel roles, with meaningful time spent managing a hyperscaler relationship (Anthropic, AWS strongly preferred).
Direct experience with partner programs: competencies, funding programs (MDF, MAP, or similar), co-sell mechanisms, and partner portals — hands-on, not just supervisory.
Track record of building alliance programs from scratch — not just inheriting and running an existing book.
Experience leading and developing a team; comfortable setting direction and coaching without a large management structure behind you.
Comfortable operating at executive level with partners and customers, and hands-on enough to manage program mechanics personally when needed.
Strong written and verbal communication — able to translate partner programs into clear internal playbooks and joint value propositions.
Familiarity with the AI/ML ecosystem — enough to have credible conversations about implementation approaches and enterprise AI adoption challenges.
Vertical depth in Financial Services or Life Sciences — Anthropic's and Provectus's primary enterprise target markets.
Experience managing GCP, OpenAI, or other emerging AI ecosystem partnerships is preferred.
Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
What success looks like:
Anthropic activation programs running as a repeatable, funded motion with a growing pipeline of customer engagements quarter over quarter.
AWS AI competency requirements current, with Premier Tier standing maintained and co-sell pipeline growing quarter over quarter.
Named executive relationships at both partners who actively advocate for Provectus in joint accounts.
An alliances team with clear ownership, operating cadence, and measurable partner-sourced revenue contribution.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Genuine autonomy and the trust to operate in your lane without micromanagement.
World-class AI/ML delivery capability behind you — a team that can actually execute on what you sell or source.
You will shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Staff Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is growing rapidly and is looking for a highly skilled and motivated Staff Product Manager to join our Trust Hub product team in Onboarding and Compliance. Trust Hub is Twilio’s KYC Platform (Know Your Customer), and it is the gateway to accessing all of Twilio’s communication APIs. In this role, you will own various Trust Hub products end to end where you will aim to create streamlined and lovable registration experiences while also maintaining best in class KYC standards.
Responsibilities
In this role, you’ll:
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision
Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and use stories
Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success
Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working with telecommunications or other regulated ecosystems
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240 - $235,300 .
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - $249,100.
Based in the San Francisco Bay area, California: $221,360 - $276,700.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/12/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York; New York, New York; New York City Metropolitan Area; Brooklyn, New York; Manhattan, New York; Yonkers, New york
Workplace: remote
We’re seeking an energetic Business Development Manager to join our growing team and help drive market expansion. This is a hunter-oriented role focused on developing pipeline, generating new opportunities, and engaging with mid-market and enterprise prospects. You’ll work closely with leadership but operate with autonomy — this hire is for someone who proactively finds and closes opportunities rather than waiting for direction.
This role is ideal for candidates with experience selling services/solutions (consulting, technical services, technology partnerships) rather than strictly product sales, and who thrive in an active, travel-friendly environment.
Responsibilities:
Source and qualify new business opportunities in North America.
Build and manage a client pipeline across multiple verticals.
Proactively reach out to prospects via outbound (email, calls, social).
Coordinate discovery & qualification conversations.
Partner with leadership to close deals.
Attend industry events, conferences, and client meetings (travel expected 30% of the time).
What You Need to Succeed:
3-7 years of sales or BDM experience in consulting/services-led environments.
Proven ability to prospect, engage, and qualify leads independently.
Experience with selling technology services and managing negotiations with clients.
Highly motivated, results-driven, and coachable.
Comfortable working without detailed day-to-day supervision.
Willing to travel for client meetings and events.
About Provectus:
Provectus is an
Artificial Intelligence consultancy and solutions provider
, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
We’re seeking an energetic Business Development Manager to join our growing team and help drive market expansion. This is a hunter-oriented role focused on developing pipeline, generating new opportunities, and engaging with mid-market and enterprise prospects. You’ll work closely with leadership but operate with autonomy — this hire is for someone who proactively finds and closes opportunities rather than waiting for direction.
This role is ideal for candidates with experience selling services/solutions (consulting, technical services, technology partnerships) rather than strictly product sales, and who thrive in an active, travel-friendly environment.
Responsibilities:
Source and qualify new business opportunities in North America.
Build and manage a client pipeline across multiple verticals.
Proactively reach out to prospects via outbound (email, calls, social).
Coordinate discovery & qualification conversations.
Partner with leadership to close deals.
Attend industry events, conferences, and client meetings (travel expected 40% of the time).
What You Need to Succeed:
3-7 years of sales or BDM experience in consulting/services-led environments.
Proven ability to prospect, engage, and qualify leads independently.
Experience with selling technology services and managing negotiations with clients.
Highly motivated, results-driven, and coachable.
Comfortable working without detailed day-to-day supervision.
Willing to travel for client meetings and events.
About Provectus:
Provectus is an
Artificial Intelligence consultancy and solutions provider
, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Manager to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Associate to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join us as our next Senior Solutions Engineer on Twilio’s Digital Sales Communications team!
About the job
This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.
Twilio’s Senior Solutions Engineers are responsible for delivering the technical win and best product fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of pre-sales experience selling complex, technical products or 3+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence.
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
Experience with sales methodologies.
Location
This role will be remote AND based in the United Kingdom.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Australia
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT THE ROLE
We’re looking for an experienced Manager to lead and develop our team of Technical Account Managers (TAMs).
You’ll combine people leadership, technical judgment, and commercial accountability to improve adoption, retention, and growth across your team’s portfolio. You’ll coach TAMs on customer strategy and solution delivery, step into complex customer situations, and build the operating practices that help the team scale.
In addition, you'll work closely with our Partner Ecosystem to extend delivery capacity and customer impact. You’ll establish clear ownership across ClickUp, partners, and customers, enabling effective handoffs and consistent delivery quality.
You’ll own your team’s performance while improving how the broader TAM organization works through reusable playbooks and strong partnerships with Sales, Product, Support, CX Operations, and the Partner Ecosystem.
This is a hands-on leadership role built for those with a player/coach mindset.
WHAT YOU’LL DO
LEAD AND DEVELOP A HIGH-PERFORMING TEAM
- Hire, coach, and develop TAMs, setting clear expectations for customer outcomes, technical delivery, and professional growth.
- Run effective coaching, performance, and career-development conversations, building accountability and a strong pipeline of future leaders.
- Coach TAMs on consultative discovery, solution design, executive engagement, and connecting platform adoption to business value.
- Plan team capacity and account coverage, using the Partner Ecosystem to extend capability and capacity while balancing customer needs, delivery commitments, and sustainable workloads.
OWN PORTFOLIO PERFORMANCE
- Own team-level retention, renewal readiness, and expansion outcomes in partnership with Sales, account teams, and relevant partners.
- Use account health, adoption, engagement, and commercial signals to prioritize work, identify risk early, and drive action.
- Maintain a clear, evidence-based view of renewal risk and growth opportunities, incorporating partner insights and ensuring forecasts reflect current customer conditions.
- Lead escalations and recovery plans for complex or high-risk accounts, aligning ClickUp teams, partners, and customer stakeholders around clear owners and next steps.
- Ensure customer engagements produce measurable outcomes, not just completed activities.
SCALE CONSISTENT HIGH-QUALITY DELIVERY
- Establish and improve operating rhythms, playbooks, and quality standards across onboarding, ongoing engagement, technical delivery, and account planning.
- Define clear responsibilities, handoffs, and escalation paths for ClickUp-led, partner-led, and jointly delivered engagements.
- Use team, partner delivery, and customer data to identify performance gaps, guide coaching, and improve delivery efficiency.
- Balance utilization, capacity, and delivery quality where services commitments apply.
- Turn successful approaches into reusable practices that improve execution across the TAM organization and Partner Ecosystem.
ADVANCE TECHNICAL AND AI CAPABILITY
- Build the team’s capability in workflow design, automation, integrations, and ClickUp AI and Agents.
- Coach TAMs to translate customer business needs into practical, scalable solutions, including agentic workflows and intelligent, task-oriented systems.
- Guide the design, prompting, testing, and refinement of AI Agents, with clear success measures, appropriate human oversight, and reliable customer outcomes.
- Embed AI and automation into internal delivery practices to improve efficiency without compromising quality or customer trust.
- Work with partner teams to align technical approaches and strengthen AI delivery capability across the Partner Ecosystem.
- Translate recurring customer and partner needs and technical blockers into actionable feedback for Product and Engineering.
DRIVE PARTNER-FIRST AND CROSS-FUNCTIONAL IMPACT
- Partner with Sales, Services, Support, Product, CX Operations, and the Partner Ecosystem to align customer strategy, ownership, and execution.
- Identify opportunities for partner-led delivery and specialist expertise, engaging partners early in account and delivery planning.
- Maintain accountability for customer outcomes across partner-supported engagements, addressing gaps in ownership, delivery quality, or communication.
- Lead initiatives that improve customer outcomes and team effectiveness across the TAM organization and Partner Ecosystem.
- Bring clear recommendations to leadership on portfolio trends, capacity, partner delivery dependencies, and improvement opportunities.
WHAT YOU’LL BRING
- 5+ years in Technical Account Management, Professional Services, Consulting, Customer Success, or a related technical delivery function, with at least 3 years managing high-performing customer-facing or delivery teams in a SaaS environment.
- A proven track record of delivering complex SaaS or technology engagements for SMB, mid-market and enterprise customers, with measurable adoption, retention, or growth outcomes.
- Deep understanding of agentic workflows and AI Agent prompting, with experience designing or guiding the implementation of intelligent, task-oriented systems.
- Practical judgment in evaluating AI output, refining prompts and workflows, and establishing appropriate human review and quality controls.
- Strong technical fluency across configurable SaaS platforms, workflow design, automation, and integrations, with the ability to coach solution decisions.
- Experience working with implementation, consulting, and technology partners, establishing clear ownership and maintaining delivery quality across shared engagements.
- Strong commercial judgment, including renewal planning, risk assessment, forecasting, and expansion identification.
- Experience managing multiple concurrent engagements, customers, partners, and stakeholders in a fast-paced environment.
- Exceptional prioritization, an ownership mindset, and the ability to turn data into clear decisions, coaching priorities, and scalable operating improvements.
- Strong communication, stakeholder management, and problem-solving skills, including confidence with executive customers and partner leaders.
- Experience leading cross-functional initiatives with internal teams and the Partner Ecosystem, influencing decisions beyond your direct team.
- The ability to operate at scale, thrive in ambiguity, and create structure in a fast-changing environment.
NICE TO HAVE
- Experience with ClickUp or similar work-management platforms.
- Experience leading distributed teams and supporting customers across different markets/countries.
- Experience building partner enablement, joint delivery playbooks, or partner-first service models.
- Experience spanning both recurring account management and professional services delivery.
LOCATION
- This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Istanbul, Turkey
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: AU: New South Wales Remote Worker
Workplace: Remote
The role / impact
This senior engineering position plays a central role in transforming how software reliability and observability are delivered across our entire product landscape. You will help set technical direction and build standardised, intelligent observability systems that enable product teams to embrace automated, agentic-first development practices.
Beyond driving technical execution, you will help design robust data pipelines and telemetry frameworks while supporting colleagues across the organisation. Your efforts directly influence how systems operate reliably under load, standardising performance monitoring and accelerating how engineering teams build and release software.
The team / how they connect
You will join our central Observability team within the platform organisation, working alongside engineers dedicated to reliability, platform performance, and data architecture. Operating with high autonomy, the team collaborates remotely across Australia and New Zealand to establish shared reliability benchmarks and support product squads across the business. Communication is transparent, open, and built around collective problem-solving and technical experimentation.
Initially, you will focus on
- Building standardised data pipelines and telemetry layer architectures to enable intelligent, agentic development workflows.
- Implementing open telemetry standards and vendor-agnostic instrumentation across distributed applications.
- Driving platform efficiency, cost optimisation, and monitoring performance metrics across cloud systems.
- Designing automated alerting and reliability scorecards to streamline incident investigation and system health tracking.
Where and how you can work
This position offers flexible remote working arrangements for candidates based across Eastern time zones in Australia. Whether you choose to work entirely from home or access our modern office spaces in Sydney, Melbourne, our flexible setup supports your preferred rhythm alongside regular opportunities for team connection.
Here are some of the things we are looking for
- Experience managing distributed tracing, metrics, and log aggregation within large-scale cloud environments.
- Practical familiarity with OpenTelemetry standards and vendor-agnostic instrumentation techniques.
- Deep understanding of distributed systems architecture and diagnosing platform behavior under high load.
- A strong interest in artificial intelligence tooling, intelligent operational workflows, and data model automation.
- Demonstrated ability to collaborate across engineering teams, share knowledge, and lift platform standards.
- A proactive approach to problem-solving, taking ownership of complex reliability challenges from design to execution.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
УдалённоRemote (United States | Canada)
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
УдалённоPhiladelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
УдалённоRemote - US
УдалённоNew York; New York, New York; New York City Metropolitan Area; Brooklyn, New York; Manhattan, New York; Yonkers, New york
УдалённоPhiladelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
УдалённоPhiladelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
УдалённоNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
УдалённоseniorRemote - United Kingdom
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
УдалённоAustralia; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоIstanbul, Turkey
УдалённоseniorThis position offers flexible remote working arrangements for candidates based across Eastern time zones in Australia