Location: Dubai, United Arab Emirates
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$215,000 to $240,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales
protection for the 99%
.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years.
Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human.
Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly.
Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start.
Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure no prompt, model, or tool changes without evidence that it helps.
Decide with data what the system does on its own. Based on measured performance, you decide where it acts autonomously, where a person reviews its work, and how that changes over time. You also recognize when a problem doesn’t need an agent at all.
Build for production, not for demos. You design for reliability, latency, and cost at scale. The system keeps working when models are slow, wrong, unavailable, or quietly changed underneath you, and anyone can trace exactly why an investigation reached its conclusion or why an action was taken.
Augment analysts, don’t replace them. You design the handoff between agent and analyst so that when a case reaches a person, the agent’s work makes them faster and better informed. You consider how analysts’ work changes as agents take on more of it, and how we explain agent decisions to partners and customers in a way they can trust.
Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first: derisk it, prove out the approach, then hand it off clearly.
Be the engineering face of the Agentic SOC. In conversations with SOC leadership, other engineering teams, product, and executives, you represent the team’s technical perspective clearly and credibly. You drive alignment on key decisions, carry context in both directions, and protect the team from unclear scope.
Balance technical rigor with pragmatism. You push back when a shortcut creates real risk, and you also push back on over-engineering when the goal is discovery. You have a bias for action and frequent feedback from analysts and customers, and you can explain your tradeoffs to engineers and non-engineers alike.
Raise the floor and the ceiling. Your technical leadership is measured by how the whole team performs, not just by what you personally ship. That shows up in thoughtful code review, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. You partner with the engineering manager on team health, give direct feedback, and model the judgment and accountability you want the team to have.
What You Bring To The Team:
15+ years of experience developing complex software products, including significant time as the technical lead on production systems
Hands-on experience designing, shipping, and operating LLM-based agents in production, covering tool use, context management, structured output, guardrails, and evaluation, along with a clear-eyed understanding of how they fail
A track record of building evaluation for non-deterministic systems, such as labeled datasets, offline evals, and regression gates, and of measuring quality over time rather than at launch
A security mindset: experience building systems that handle untrusted input, enforce multi-tenant isolation, and produce an audit trail that holds up under scrutiny
Experience building systems that make automated decisions with real consequences, and the judgment to know what to automate and what to leave to people
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Deep backend expertise in distributed systems, queues, and durable workflows, and concurrency, with a track record of designing for throughput and correctness under load
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails, and we expect you to become fluent in it
Experience with AWS, Azure, or other public cloud environments, and with data stores such as Postgres and Redis
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint and identity telemetry and with attacker tradecraft
Experience attacking or adversarially testing ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Dublin, Ireland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Islamabad Capital Territory, Pakistan
Customer Success Representative
Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction.
You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships.
This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention.
You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience.
Work Schedule & Shift Flexibility
Our customer operations run 24/7 to support customers across different markets and time zones.
Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required.
Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required.
This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule.
What You'll Own
Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels.
Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction.
Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value.
Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required.
Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility.
Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey.
Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes.
Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention.
Skills & Qualifications
4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce.
Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction.
Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy.
Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions.
Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage.
Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability.
Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Tbilisi, Georgia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lisbon, Portugal
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a
Senior Staff Systems Engineer, Data and Integrations
to join our Systems Engineering team and set the technical direction for the data that runs Fivetran's business. In this role, you will own the data architecture behind our marketing, sales, billing, and product operations: the canonical data models, the contracts between systems, and the pipelines and transformations that move data reliably between them. You will lead our largest and most consequential data initiatives, such as system migrations, org consolidations, and re-platforming of core integrations, from design through validation and cutover.
This position sits at the crossroads of data engineering, data modeling, and business process. You will partner closely with our Systems, Analytics, and Engineering teams, as well as Marketing, Revenue Operations, Accounting, Product Operations, and other business partner teams, and you will mentor the engineers who build within the standards you set.
This is a full-time position based out of our Oakland, California office.
Technologies You’ll Use
Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with BigQuery as our data warehouse. Our current integration stack includes Celigo and Fivetran itself. You should be an expert in SQL and strong in a general purpose programming language such as Python or TypeScript, and comfortable evaluating and adopting new tools when necessary.
A data engineering background is required, with expertise in data modeling, ETL/ELT development, data quality testing, and data validation at scale. Experience with dbt or a similar transformation framework, and with API-based and event-driven integration patterns, is preferred. Help us bring established data engineering practices to internal business systems, and define what those practices should be here.
What You’ll Do
Data Architecture and Standards
Own the canonical data models for Fivetran's marketing, sales, billing, and product operations integrations, and define how business concepts map to data across our core systems.
Define team-wide standards for data modeling, data quality, testing, governance, and documentation, and drive their adoption across Systems Engineering and partner teams.
Contribute to the design of integration architecture, establishing guidance for when to use batch, real-time, and event-driven data movement.
Delivery of Complex Initiatives
Lead the design and execution of our most complex data initiatives, including bulk migrations, system consolidations, and re-implementation of core integrations, from target-state design through validation, cutover, and stabilization.
Build, review, and ship the SQL and Python transformations and pipelines behind these initiatives, setting the bar for code quality on the team.
Design the validation and reconciliation approach for migrations and pipeline changes, and sign off with stakeholders that record counts, values, and business rules reconcile.
Reliability and Observability
Design the monitoring, alerting, and data quality framework that gives end-to-end visibility into data freshness and accuracy across systems, and define the KPIs used to measure integration and data health.
Lead root cause analysis on the most complex cross-system data issues, and drive the systemic fixes that prevent recurrence.
Business Partnership Technical Leadership
Translate ambiguous requirements from cross-functional business partners into data models and technical designs, and drive alignment across teams with competing priorities.
Serve as the technical lead and subject matter expert for business data within the Systems Engineering team.
Mentor other engineers and review their designs and code, raising the team's proficiency in data modeling, testing, and pipeline design.
Write and maintain design documents and data flow documentation for current and target state, so decisions are legible to the team and to partners.
Skills We’re Looking For
10+ years of experience in Data Engineering, Analytics Engineering, or a similar role, with a deep focus on modeling and transforming business data and a track record of technical leadership on complex, multi-team initiatives.
Expert SQL proficiency, including complex transformations, performance tuning, and large-scale data reconciliation.
Strong proficiency in a general purpose programming language such as Python or TypeScript, with experience building production-grade, tested data pipelines.
Hands-on experience with business systems data models such as those for Salesforce, NetSuite, Coupa, Workday, or Zendesk, including a data migration, org merge, or major re-implementation.
Demonstrated experience designing and delivering large-scale ETL/ELT solutions and the data quality, validation, and governance frameworks around them.
Ability to evaluate trade-offs between short-term delivery and long-term data architecture health, and to communicate those decisions clearly.
Ability to lead through influence, driving alignment across technical and non-technical stakeholders without direct authority.
Bonus Skills
Experience with dbt or a similar transformation framework.
Hands-on experience with iPaaS platforms such as Celigo, Workato, or Boomi, and with reverse ETL tools, including experience choosing between them.
Experience with cloud platforms such as AWS or GCP, infrastructure as code, and CI/CD for data pipelines.
Familiarity with AI/ML capabilities to augment data quality, matching, and automation.
By stepping into this role, you will define how Fivetran's + dbt Labs business data is modeled, governed, and moved, and lead the initiatives that make it scale.
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$202,787
—
$253,483.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most.
About the Role
We're looking for an Applied AI Engineer to join our Beneficial Deployments, Life Sciences team. This is a partner-facing role: you'll support nonprofits, research institutes, academic medical centres and public-sector funders as they use Claude to get treatments to patients with rare and neglected diseases, where there is little or no commercial incentive to fund development.
The role focuses on clinical development, where we think Claude can help these partners today. Trials in these diseases have small patient populations, investigator-led or nonprofit funding and little operational support, and they often stall on protocol quality, operational risk and site start-up. Claude can help teams design better trials and start them sooner. Much of this work is drug repurposing: testing new uses for approved, usually off-patent or generic medicines, whose known safety profiles can let a good hypothesis reach patients years sooner than a new molecule.
You'll advise and embed in partners' teams, building alongside their engineers, scientists and clinicians.
Responsibilities
Work with partners' trial teams to design, review and prioritise clinical trials with Claude: drafting and reviewing protocols and statistical analysis plans, and flagging enrolment and operational risks.
Build and validate tools that help partners find new uses for approved, mostly off-patent medicines in rare and neglected diseases, from literature, omics and patient data, and assemble the evidence so the partner can decide the next step.
Build reusable infrastructure other institutions can adopt (MCP servers for biomedical data sources, agent skills, benchmarks grounded in real clinical questions), and feed what you learn in the field back to product, engineering and research.
You Might Be a Good Fit If You Have
Hands-on clinical development experience: designing, running or analysing clinical trials, or assessing clinical evidence to decide which programmes go forward (for example due diligence or asset evaluation). Drug repurposing work as part of that is a strong plus, as is having contributed to a regulatory submission for a trial.
Comfort with biomedical data: literature, omics, and real-world patient data (health records, registries, claims), ideally inside secure or trusted research environments.
Strong engineering skills: you can take an LLM-powered tool from prototype to production code, and write evals to measure it.
Experience working directly with external partners or customers in a technical role.
Clear written and verbal communication: docs other institutes can use without you, and results clinicians trust.
A scrappy mentality: you're comfortable in ambiguity, wear several hats, and do what it takes to get a result for a partner.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; Boston; Seattle; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
SENIOR ACCOUNT EXECUTIVE - TECHNOLOGY
Why this role?
In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within the Technology sector. We're looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere's platform can help them achieve their business goals. You'll lay the foundation for Cohere's growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You'll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It's a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you'll help us reach it.
As an Account Executive focused on the Technology sector you will:
- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts and relationships in the vertical to accelerate engagements, drive strategic partnerships and win sales opportunities
- Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses
- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region
- Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers
- Collaborate with Sales Development Representatives to drive top of funnel activity
- Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success
You may be a good fit if you have:
- 8-12+ years of previous B2B sales experience with Global 2000, large enterprises in the Technology sector, negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota
- Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus, with a focus on applications in the Financial Services sector
- Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth
- Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals
- High tolerance for ambiguity - as an early sales hire, you'll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success
- Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization's technology landscape with a focus on its applications in the Financial Services sectors
- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences in the Financial Services sector
Additional Requirements:
- Deep understanding of the Technology industry, including key trends, challenges, and opportunities
- Ability to articulate the value of AI and NLP solutions in the context of Financial Services operations.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is becoming the AI layer inside the platforms where enterprises already work. Our partnership with Salesforce — anchored by Claudeforce — is the first and largest example, and a growing roster of strategic technology partners is following the same path: making Claude the front door to their products for millions of users.
As Marketing Manager, Tech Partnerships, you will own the ongoing comarketing relationship with these strategic tech partners. You will be the single marketing point of contact for each partner’s marketing organization, build and run the joint marketing plan, manage shared marketing funds, and turn large partnership agreements into pipeline-generating field programs — exec summits at partner flagship events, joint workshops, enablement moments, and co-branded activations around the world.
Key responsibilities
Own the day-to-day comarketing relationship with strategic tech partners, starting with Salesforce: be the one consistent Anthropic marketing voice your partner counterparts plan with, and keep both sides working from a single joint plan
Build joint marketing plans with each partner, with goals and success metrics agreed before any shared funds are committed
Manage joint marketing development funds (MDF): allocation across programs, spend tracking, compliance with partnership terms, and reporting on what the investment returned
Design and execute flagship joint moments — executive summits and sessions at partner events (e.g., Dreamforce, World Tours), joint customer workshops, partner sales kickoff enablement, and co-hosted executive dinners
Extend partner programs through the broader ecosystem, including joint activations with shared systems-integrator and consulting partners
Measure what matters: partner-sourced and partner-influenced pipeline, program-level attribution, and a partnership marketing health scorecard built with Marketing Ops
Protect the brand: apply comarketing guidelines, run messaging and asset approvals in both directions, and know when to say no to a partner ask
Operate as connective tissue across Anthropic: Partner Marketing, Partnerships/Business Development, segment field marketers, Product Marketing, Events, and Comms all touch these relationships. You keep them coordinated and the partner experience coherent
Minimum qualifications
Ownership of a comarketing relationship with a large strategic partner: a hyperscaler, a major SaaS platform, or an equivalent, including joint planning and MDF management
A track record of executive-level field programs: summits, flagship-event activations, C-level dinners, and roadshows, with the pipeline to show for them
Strong relationship-building skills: able to earn trust with partner marketing leaders while holding Anthropic's line on brand, messaging, and spend
Comfort building in ambiguity: the playbook for this motion is being written now, and you'll write much of it
Rigor on measurement: fluent in pipeline attribution with sales and ops counterparts
Preferred qualifications
7+ years of B2B marketing experience, with significant time in field, partner, or alliance marketing at a technology company
Experience on both sides of a platform partnership (at the platform and at the ISV/partner)
Familiarity with the AI ecosystem and how enterprises adopt AI products
Experience running programs at global scale across multiple regions and event series
Experience working with or marketing through global systems integrators
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
AI is changing both sides of the security equation, and Anthropic is focused on putting frontier AI capabilities in the hands of defenders. Cybersecurity is a fast-growing area for Anthropic, spanning enterprise security teams that adopt Claude for their own security work and security companies that build their products on our models. The buyers are demanding and data-driven, from CISOs to hands-on practitioners in security engineering, application security, security operations, threat intelligence, and incident response.
As Field Marketing Lead, Cybersecurity, you will lead Anthropic's field marketing for the cybersecurity audience around the world, helping position Claude as the trusted AI partner for security teams. You will align closely with the sales organization, develop the marketing strategies and tools the field needs, and partner with Anthropic's cybersecurity experts in product marketing, solutions marketing, and across the business to turn their positioning and messaging into programs and campaigns. You will be the cybersecurity lead that our campaigns and regional field marketing teams draw on, working with customers in every segment and with a focus on expanding within existing accounts. You will make sure that how we show up to CISOs, practitioners, and the buying committee is credible, consistent, and tied to revenue, whether in a global campaign, an executive roundtable, or a flagship industry event.
Location: this is a global role, with a preference for candidates based in San Francisco or New York.
Key responsibilities
Own the global cybersecurity field marketing plan: define how we reach CISOs, practitioners, and the buying committee in every customer segment, the annual program calendar, and the goals and success metrics agreed with sales leadership before budget is committed
Align with the sales organization worldwide: agree on target accounts and buying committees, build programs that expand Anthropic's footprint in existing accounts and open new opportunities, and make sure account teams have what they need to invite, follow up, and convert
Partner with product marketing, solutions marketing, and Anthropic's cybersecurity experts: build on their positioning, messaging, and enablement, and work with them to turn cyber use cases into the programs and campaigns that build awareness and demand
Develop the marketing strategies and tools the field needs: playbooks, program kits, speaker guidance, and event recommendations that let regional field marketers in the Americas, EMEA, and APAC run cybersecurity programs locally without starting from scratch
Design and run flagship cybersecurity moments in the field: executive roundtables, CISO dinners, practitioner workshops, and Anthropic's field presence around major industry events such as RSAC, Black Hat, Gartner Security & Risk Management Summit, and Infosecurity Europe, in step with the launch, content, and thought leadership plans led by product and solutions marketing
Serve as the cybersecurity field lead for integrated campaigns: bring audience insight, field feedback, and program ideas, and extend global campaigns into regional programs so they land with CISOs, practitioners, and the rest of the buying committee
Bring the voice of the security buyer back into Anthropic: share what you hear from customers, analysts, and the field with Product, Sales, and Marketing leadership
Measure what matters: sourced and influenced pipeline, expansion within existing accounts, program-level attribution, and a clear read on which programs earn more investment, built with Marketing Ops
Protect the brand with a skeptical audience: hold a high bar for technical accuracy, keep the story focused on defenders and responsible deployment, avoid fear-based messaging, and know when to say no to a program that would not earn trust
Operate as connective tissue across Anthropic: Sales, Campaigns, regional Field Marketing, Product Marketing, Solutions Marketing, Partner Marketing, Partnerships, Events, and Comms all touch this audience. You keep them coordinated and the customer experience coherent
Minimum qualifications
Working fluency in the cybersecurity landscape, across areas such as security operations, detection and response, threat intelligence, application security, vulnerability management, cloud security, and governance, risk and compliance, with enough technical depth to hold a credible conversation with both CISOs and hands-on practitioners
A track record of partnering with sales teams on pipeline and on expansion within existing accounts, including account-based programs and executive engagement, with results to show for them
Experience across both integrated campaigns and field marketing, and the judgment to know which one a given goal calls for
Experience operating globally: you have led programs across multiple regions and enabled local teams to run them well
Strong influence without authority: able to set direction for campaigns and regional field marketers who do not report to you
Comfort building in ambiguity: the playbook for this motion is being written now, and you'll write much of it
Rigor on measurement: fluent in pipeline attribution with sales and ops counterparts
Experience working alongside product marketing and technical experts, and turning their positioning and messaging into field programs and campaigns
Range across customer segments: you can adapt a program for a large enterprise, a mid-size company, and a fast-growing startup
Preferred qualifications
8+ years of B2B marketing experience, with significant time in field marketing or demand generation for cybersecurity buyers at a security vendor or an enterprise technology company
Hands-on background in security, such as time as a practitioner, sales engineer, or product marketer for a security product
Familiarity with the AI ecosystem and how enterprises adopt AI products, including how AI is changing security work for defenders
Experience marketing trust-sensitive or dual-use products, where responsible deployment is central to the story
Existing relationships in the security community: CISO networks, analysts, industry groups, and event organizers
Experience marketing to regulated industries or public sector buyers, where security review shapes the deal
Experience working with security technology partners, managed security service providers (MSSPs), or global systems integrators
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
States of Mind is a video-first media about mental health and psychedelics.
Задачи:
— audience growth for the show, measured in real platform numbers
— guests, scripts and every recording
— packaging, clips and the retention loop
— briefs for our external editing team
Требования:
— опыт роста шоу с конкретными цифрами до и после
— 3+ года опыта продюсирования повторяющихся интервью или документальных форматов, включая социальное видео
— ежедневное использование AI в производстве
— интерес к области ментального здоровья и психоделиков, желание показывать честную картину, включая неудачи
Условия:
— удалённая работа, европейские часовые пояса
— долгосрочная роль в команде с оплачиваемым тестовым заданием для финалистов
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for an Affiliate Growth Lead, US to build and scale our relationships with finance and investing creators and affiliates across the US market. The role combines business development, creator and affiliate partnerships and performance marketing, with a clear commercial mandate: drive attributable funded accounts and trading volume from active traders and investors, starting with Margin.
This is not a crypto-native KOL role. The audience we want to reach already trades and invests, and we reach them through the creators and publishers they trust in traditional finance, trading education and wealth management.
THE OPPORTUNITY
- Own business development for US finance and investing creators and affiliates, building a high-quality pipeline of trading educators, finance YouTubers and podcasters, newsletter authors, and wealth-management and advisor-creators.
- Develop and execute the US creator and affiliate strategy, starting with a focus on driving Margin trading volume and funded accounts, with the scope to expand across Kraken's other trading products.
- Own partner acquisition and relationship development, from initial outreach and commercial conversations through activation and ongoing growth.
- Structure CPA, revenue-share and hybrid partnerships that tie partner incentives to funded accounts and trading activity.
- Set up and manage the tracking, attribution, payout and reporting needed to measure partners through funded and traded accounts.
- Work with Legal and Compliance on disclosure, content review and approved messaging, so that promotion of leveraged products is responsible and consistent.
- Partner across Growth, Marketing, Product and other relevant teams to turn creator and affiliate opportunities into effective campaigns, and bring partner and audience feedback back into the product.
- Coordinate with the NORAM Pro KOL Business Development team so each creator has a single point of contact and relationships are not duplicated.
- Track attributable trading volume, funded accounts, active-trader retention and CAC per partner, and use the results to prioritize partners and investment.
- Continuously identify emerging creators, communities and affiliate publishers that reach active traders and investors in the US.
WHAT YOU BRING
- Deep experience in business development, partnerships, influencer management or affiliate-led growth in the US, with a track record of running performance-based creator or affiliate programs for a brokerage, trading platform or investing product.
- Experience growing margin, options, futures or other leveraged or active-trading products.
- A strong existing network and understanding of the US finance and investing creator ecosystem, including trading educators, finance YouTubers, newsletter authors, podcasters and wealth-management or advisor-creators.
- Working knowledge of crypto and digital assets, with the ability to explain crypto trading products clearly to audiences who are new to them.
- Demonstrated ability to originate, negotiate and grow commercially meaningful partnerships, including CPA, revenue-share and hybrid deal structures.
- Hands-on experience with affiliate networks and tracking platforms.
- A record of turning creator or affiliate activity into measurable outcomes such as funded accounts, trading volume, revenue or acquisition, with results you can describe in numbers.
- Familiarity with US financial advertising rules, including FTC paid-endorsement disclosure, and experience getting creator content through compliance review.
- Strong relationship-building skills, with the credibility to work with creators who protect their audience's trust and are selective about the brands they promote.
- Commercial judgment: you prioritize partners based on expected impact on conversion and trading activity, not on reach or activity alone.
- Comfort using performance data to evaluate partners, diagnose results, adjust strategy and end partnerships that do not perform.
- Strong cross-functional execution skills and the ability to move opportunities from prospecting through launch and ongoing growth.
NICE TO HAVES
- Experience working in wealth management or fintech.
- Experience at a crypto exchange or digital-asset firm.
- Existing relationships with US crypto-native creators.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on.
What you'll do
Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes.
Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement.
Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each.
Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls.
Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency.
Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning.
Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues.
Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective.
What you'll bring
Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives.
Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close.
Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward.
Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required.
Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly.
Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies.
Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority.
Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained.
About the team
You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
География найма не уточнена
УдалённоDublin, Ireland
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Our customer operations run 24/7 to support customers across different markets and time zones
УдалённоTbilisi, Georgia
УдалённоLisbon, Portugal
УдалённоBarcelona, Spain; Madrid, Spain
seniorOakland, California, United States, AMER
УдалённоLondon, United Kingdom
London, UK
УдалённоseniorSan Francisco; Boston; Seattle; New York
География найма не уточнена
leadSan Francisco, CA | New York City, NY; Location: this is a global role, with a preference for candidates based in San Francisco or New York
УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоleadUnited Kingdom; London
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only