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Location: Worldwide Workplace: hybrid Job Description & Qualifications – Staff Chief Engineer In accordance with the requirements of GOPR 1.4, upon joining the vessel, each crew member is provided with a specific Job Description. The Job Description and expectations are discussed between the Supervisor and the crew member. For the duration of the contract, the signed copies are kept by the crew member and filed electronically in PO.07. The Staff Chief Engineer is the Deputy of the Chief Engineer, thus, assuming full responsibility for the Engineering section and all engineering and technical matters if the Chief Engineer is incapacitated. The Staff Chief Engineer is responsible for: · Leading the engineering officers and ratings in executing maintenance and repairs. · Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery. · Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements. · Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations. · Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment. · Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established. · Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained. · Leading the development and provision of the Engineering section risk assessments. · Ensuring that the engineering officers and ratings are familiar with the Company's Management System. · Motivating the engineering officers and ratings in executing their duties according to the Company's Management System. · Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks. · Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations. · All sludge, bilge, black and grey water discharge operations to shore facilities. · Ensuring that corrective and preventive actions are implemented in a timely and effective manner. · Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment& Energy, Security operational capability or reliability. · Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement. Furthermore, in accordance with the requirements of the Company’s environmental & energy procedures, Staff Chief Engineer is responsible for: · Ensuring complete compliance with the Engineering Requirements addressed in theMachinery Space Operations Procedures. · Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation. · Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator. · Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed. · Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used. · Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis. · Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks. · Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting). · Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room. · Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed. The Staff Chief Engineer reports and is accountable to the Chief Engineer. Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS 15/09/2026 3/3 MONTH ROTATION

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the Canadian time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . We offer our databases as a Cloud service supporting Grafana Cloud. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics , Adaptive Logs , Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What will you be doing: Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions. Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives. Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable. Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence. Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR. Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives. Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs. Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Proven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact. Strong systems-design instincts. Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost. Hands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy. Reliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end. Excellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well. Comfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow. Experience with messaging and telemetry. Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents). Influence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment. Strong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholders. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the USA time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . We offer our databases as a Cloud service supporting Grafana Cloud. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics , Adaptive Logs , Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What will you be doing: Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions. Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives. Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable. Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence. Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR. Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives. Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs. Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Proven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact. Strong systems-design instincts. Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost. Hands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy. Reliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end. Excellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well. Comfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow. Experience with messaging and telemetry. Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents). Influence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment. Strong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholders. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is hiring a GRC Manager to own and modernize our governance, risk, and compliance program across both federal and commercial markets. This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native. You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it. What You'll Do Own and modernize Mattermost's compliance programs across federal and commercial markets Lead readiness, certification, and surveillance cycles across both programs Operate the risk management program end to end — from identification and assessment through treatment and acceptance Own the third-party and vendor risk management program, including security assessments and supply chain risk Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring Build AI-native workflows to accelerate and improve the quality of recurring compliance work Maintain the control library, system security plans, POA&Ms, and policies Coordinate external audits from scoping through remediation Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts Grow and lead the GRC team as the program scales What We're Looking For Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53) Experience with ISO 27001 and SOC 2 Type II Experience operating a formal risk management program Experience running a third-party and vendor risk management program Experience owning customer-facing security assurance, including security questionnaires and trust center content Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure) Excellent written and verbal communication skills Nice to Have Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP Experience working with AI platforms such as Claude, OpenAI, or Gemini Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring Direct experience applying AI or LLM-based workflows to GRC tasks Proficiency in no-code automation or scripting languages Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing How Success Is Measured CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage Manual evidence collection replaced with automated, continuously monitored controls Customer security questionnaires and trust center content maintained to unblock deal cycles GRC team grown and operating as a scalable, program-driven function Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company Target Salary Range: $139,254-$168,318 Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role requires U.S. citizenship. Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Ciudad de México, Mexico; Belgrade, Serbia; Yerevan, Armenia; Bogotá, Colombia; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. This role combines vendor management, operational ownership, reporting coordination, incident management, and cross-functional project execution. Key Responsibilities: Vendor & Partner Management - Own day-to-day communication with external vendors and service providers - Coordinate incident resolution and follow-up activities with partners - Track SLA compliance and service performance - Organize operational reviews and regular follow-up meetings - Escalate critical issues and drive resolution - Coordinate contract renewals and vendor-related operational activities External Services Operations - Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners - Support onboarding of new vendors and services - Coordinate testing and validation activities for new integrations and changes - Maintain operational documentation and process runbooks - Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes - Coordinate periodic reporting processes with external organizations and bureaus - Prepare, validate, and submit required files and reports - Monitor report quality and resolve discrepancies - Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management - Monitor service usage and operational costs - Validate invoices and vendor charges - Reconcile billing discrepancies with providers - Support budgeting and forecasting activities related to external services Incident Management - Coordinate investigation of incidents involving external providers - Collect logs, examples, and supporting evidence - Communicate with vendors during production incidents - Track corrective actions and post-incident follow-up activities - Drive resolution of recurring operational issues Cross-functional Coordination - Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams - Coordinate implementation of process improvements and automation initiatives - Ensure alignment between business requirements and vendor capabilities Must Have - Native or fluent Spanish - English B2+ (written and spoken) - 3+ years of experience in fintech, banking, payments, lending, or technology companies - Experience managing external vendors, partners, or service providers - Strong stakeholder management and communication skills - Experience coordinating operational processes and production incidents - Advanced Excel or Google Sheets skills - Strong analytical and problem-solving mindset - Ability to manage multiple priorities in a fast-paced environment - Strong attention to detail and process ownership Nice to Have - Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers - Experience in lending, credit cards, digital banking, or fintech products - Basic SQL knowledge - Experience working with APIs and technical integrations - Experience validating invoices and vendor billing - Familiarity with Jira, Confluence, Notion, or similar tools

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: UK, London; US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics. WHAT YOU'LL DO - Team Leadership & Product Security Delivery - Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle. - Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems. - Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture. - Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms. Security Assurance & Certification - Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation. - Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act. - Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users. - Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification. Incident Response & Lifecycle Security - Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis. - Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations. Commercial & Bid Support - Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope. - Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions. WHAT WE'RE LOOKING FOR - Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes. - Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments. - Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context. - Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development. - Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner. - Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence. Preferred: - Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems. - Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths. - Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems. - Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme. - Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments. - Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us. Role Overview As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface. You will act as a hands-on technical leader : influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk. Description In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include: Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths). Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF. Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure). Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure. Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause. Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must. Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team. Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations. Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters. Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs). Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate. Key Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience. 6+ years of hands-on experience in offensive security, penetration testing, or red teaming. Strong expertise in web application, API, and mobile security testing (Android and iOS). Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds. Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.). Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks). Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques. Proven ability to lead complex security assessments from scoping to reporting and remediation validation. Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders. Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection. Experience mentoring engineers and influencing cross-team security practices. Excellent written and verbal communication skills in English. Nice to Have Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT. Experience running full-scope red team or assumed-breach exercises. Experience developing custom exploits, tooling, or automation for offensive security. Knowledge of MITRE ATT&CK and adversary emulation. AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review. Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner). Fluency in Arabic and English (French is a plus). What We Offer Competitive compensation package. Discounts on Toters orders. First-class medical insurance. Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Support of IT tools for end-users & IT project owners Act as liaison between the client and/or appropriate resolver teams Create / Manage our IT platforms on behalf of user and appropriate resolver teams Providing initial response time to the requester using the predetermined process & SLA. Perform fault isolation in support of clients escalating as required. Use collaboration technologies such as Microsoft Teams, Webcasting, etc. Escalation of tickets to other Support teams when necessary, On-site Incident and Request resolution, ticket closure. Report customer feedback and potential product requests Help create technical documentation and manuals Requirements 2+ years of experience in Service Desk / IT support centre / 1st/2nd line support Working knowledge of office automation products and generally used SW Hands-on experience with Windows/Linux/Mac OS environments Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude with good communication skills Fluent English & Czech or Slovak (spoken & written); German is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt We are seeking experienced Field Compliance Coordinators to support our Oil & Gas operations in the areas of Gas Plants (Environmental) and Construction Safety. The successful candidates will be responsible for ensuring compliance with HSE policies, environmental regulations, company standards, and industry best practices while promoting a proactive safety and environmental culture across field operations. Key Responsibilities Ensure compliance with company HSE policies, environmental regulations, and applicable industry standards. Conduct field inspections, audits, and compliance assessments across gas plant and construction activities. Monitor and support Permit-to-Work (PTW), Lockout/Tagout (LOTO), hazard identification, risk assessments, and safe work practices. Coordinate environmental monitoring, waste management, spill response, incident investigations, and corrective action tracking. Implement and maintain Environmental Management Systems (EMS) and Safety Management Systems (SMS) to ensure continuous compliance. Deliver HSE inductions, toolbox talks, safety and environmental awareness programs, and contractor training. Prepare compliance reports, analyze inspection findings, and recommend improvements to enhance operational performance. Requirements Bachelor's degree in Engineering, HSE, Environmental Science, Industrial Engineering, or a related discipline from an accredited institution. 10 - years of relevant experience, including a minimum of 7 years in the Oil & Gas industry, preferably in gas plants, construction, or mega projects. Professional certifications such as NEBOSH IGC, IOSH, ISO 14001 Lead Auditor, or equivalent are highly preferred. Strong knowledge of Environmental Management Systems (EMS), Safety Management Systems (SMS), Process Safety Management (PSM), and applicable HSE regulations. Hands-on experience in field compliance inspections, audits, hazard identification, risk assessments, incident investigations, and corrective action management. Experience with Permit-to-Work (PTW), Lockout/Tagout (LOTO), environmental monitoring, waste management, emergency response, and contractor compliance. Proven ability to develop and deliver HSE training, toolbox talks, and safety/environmental awareness programs.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are seeking a Marketing Analytics Director to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves. As the Marketing Analytics Director , you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org. You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention. You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals. What You'll Be Doing Strategic GTM Partnership: Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth. Dual-Track Target Setting: Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention. Predictive Modeling and ROI: Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels. Data Warehouse Architecture: Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints. Causal Inference and Inflection Hunting: Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in. Executive Storytelling: Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed. Utilizing AI and Automation Agentic Insights: Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue. Autonomous Workflows: Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies. Predictive Quality Scoring: Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively. What Makes You a Great Fit 8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment. Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient. Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses. Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production. Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling. Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards. Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch. MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams. Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain. Bonus Points For Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus. In the US, the OTE compensation range for this role is $ 178,503 - $ 214,203. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework.The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability.Responsibilities:Development of architectural solutions and development of prototypes together with the team.Regular monitoring of the effectiveness of development processes, their optimization, and improvement.Implementation of innovative tools, approaches, and standards in product development.Facilitation of team meetings (backlog refinement, sprint review (demo), planning).Execution of backlog tasks: pair programming, development, consultations on complex tasks).Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA.Designing, coding, testing, and debugging software according to specifications and requirements.Collaborating with stakeholders, product managers.Conducting unit tests, integration tests, and system tests.Requirements:6+ years of overall programming experience, strongly focusing on .Net.1 year of experience in a leadership/mentor role.2+ years of experience with Web applications.Knowledge of OOP, C#, and .NET.EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS.Experience working with databases (MS SQL Server, PostgreSQL, Oracle).English level - Upper-Intermediate (spoken and business writing) or higher.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We're Looking For: You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework. The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability. Responsibilities: Development of architectural solutions and development of prototypes together with the team. Regular monitoring of the effectiveness of development processes, their optimization, and improvement. Implementation of innovative tools, approaches, and standards in product development. Facilitation of team meetings (backlog refinement, sprint review (demo), planning). Execution of backlog tasks: pair programming, development, consultations on complex tasks). Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA. Designing, coding, testing, and debugging software according to specifications and requirements. Collaborating with stakeholders, product managers. Conducting unit tests, integration tests, and system tests. Requirements: 6+ years of overall programming experience, strongly focusing on .Net. 1 year of experience in a leadership/mentor role. 2+ years of experience with Web applications. Knowledge of OOP, C#, and .NET. EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS. Experience working with databases (MS SQL Server, PostgreSQL, Oracle). English level - Upper-Intermediate (spoken and business writing) or higher. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: US / Remote Workplace: remote About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.   About This Role This role is for a Web3 security researcher who can act as a public face for CertiK. This means having a strong social media presence, speaking at conferences, and being openly helpful to the wider security community. This doesn't mean you have to have tens of thousands of followers on X, but you do need to be comfortable interacting with the general public. The specific type of security researcher is flexible - contract/chain auditors, pen testers, engineers, and multi-talented individuals can apply. This is a great role for a generalist. Responsibilities Work closely with the Web3 Task Force Team to create stronger connections to the blockchain ecosystem. Speak at conferences about your area of expertise on behalf of CertiK. Complete interviews about various Web3 security topics. Perform tasks cross-functionally among the various teams at CertiK. Support the marketing and feedback collection of CertiK’s products and services. Requirements 3+ years of experience in the Web3 space. Strong social media presence and high visibility. Experience speaking at conferences or in front of large audiences. Strong technical skills in the areas of web3 security or related fields. Bonus Points Large number of social media followers. Previous experience being the public face of an organization.

Location: Gżira, Malta; Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Health and Safety Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Develop, implement, and maintain Health & Safety policies, procedures, and management systems. Conduct and review risk assessments, ensuring appropriate control measures are implemented. Ensure compliance with Maltese Health & Safety legislation and company standards. Lead workplace inspections, audits, and safety investigations. Identify hazards and drive corrective and preventive actions. Deliver Health & Safety training, inductions, and awareness programmes. Manage contractor safety and permit-to-work systems. Monitor and report on Health & Safety performance, KPIs, incidents, and trends. Promote a positive safety culture through employee engagement and continuous improvement Degree, Diploma, NEBOSH, IOSH, or equivalent qualification in Occupational Health & Safety. Experience in a Health & Safety management role, preferably within manufacturing, pharmaceutical, engineering, or industrial environments. Strong knowledge of Maltese Occupational Health & Safety legislation and regulatory requirements. Proven experience conducting risk assessments, incident investigations, and internal audits. Excellent communication and stakeholder management skills. Ability to influence, coach, and engage employees at all levels of the organisation. Strong analytical, organisational, and problem-solving abilities. Proficiency in Microsoft Office applications and reporting tools.

About the Role The Product Owner will be responsible for all Tangem Pay (TP) related products, including payment flows, internal tooling, financial rails, and monitoring capabilities. The role focuses on product execution, reliability, and operational scalability, rather than commercial ownership. Key Responsibilities Product Leadership & Scope — Own the product vision, roadmap, and success metrics across all Tangem Pay products, not limited to on/off-ramp or local payments. — Ensure alignment between payment experiences, internal operations tooling, financial infrastructure, and monitoring platforms. — Translate company-level strategy into executable product initiatives across TP squads. Execution & Squad Collaboration — Work across four core squads: Operations / Admin Panel Squad (internal tools for ops, support, and dispute handling), Payment Product Squad (user-facing payment flows and experiences), Financial Rails Squad (integrations with external payment schemes and providers), Monitoring Platform Squad (transaction monitoring, alerts, and operational visibility). — Manage the full product lifecycle: discovery → specification → delivery → launch → iteration. — Maintain clear documentation, user stories, acceptance criteria, and sprint planning. Payment Infrastructure & Financial Rails — Drive integrations with local and global payment schemes (ACH, SEPA / SEPA Instant, PIX, UPI, SPEI, etc.) via API partners or direct connections. — Collaborate with backend teams on scalable orchestration, settlement, reconciliation, and failure-handling flows. — Ensure reliability and consistency of payment processing across regions. Admin Panel & Operations Enablement — Own the admin panel and internal tooling used by operations, compliance, and support teams. — Ensure scalable workflows for transaction reviews, disputes and exceptions, settlements and reconciliation, customer support escalation. — Balance operational efficiency with compliance and risk requirements. Compliance, Risk & Monitoring — Partner with compliance teams to enable reusable and consistent KYC/KYB flows across TP products. — Collaborate with risk and monitoring squads to support fraud and AML monitoring, alerting and case management, audit-ready data and logs. — Ensure smooth partner audits and regulatory interactions. Cross-Product & Platform Collaboration — Collaborate closely with Wallet, Infrastructure, and Growth teams to ensure unified UX and interoperability. — Align frontend and backend experiences across all TP-related products. Requirements Experience — Hands-on experience with payment rails and financial infrastructure. — Experience working with multiple squads in parallel. — Strong background in API-driven, compliance-heavy systems. Skills — Deep understanding of payment systems, settlement cycles, and integration patterns. — Ability to translate complex technical and regulatory constraints into clear product requirements. — Strong communication skills across engineering, compliance, operations, and leadership. — Data-driven approach to defining and measuring product success. Mindset & Leadership — Strong ownership mentality focused on delivery and reliability. — Comfortable operating in ambiguous, fast-changing environments. — Global mindset with experience working across regions and time zones. Success Metrics 1. Product Delivery & Coverage — Number of Tangem Pay payment schemes and platform components launched within planned timelines. — Speed to launch new geographies, partners, and platform capabilities. — API and platform integration quality. 2. User Adoption & Platform Usage — Monthly active users of Tangem Pay payment features across regions. — Volume and value of transactions executed via Tangem Pay payment rails. — Conversion rates from onboarding to first successful transaction. — Cross-product activation rates. 3. Operational Excellence — Transaction success rate (STP). — Payment and platform failure rates and root-cause reduction over time. — Average processing time versus scheme and internal platform benchmarks. — Reduction of customer support and operations tickets related to Tangem Pay products. 4. Compliance & Risk Performance — Reuse rate of unified KYC/KYB across Tangem Pay products. — False-positive reduction in fraud/AML monitoring. — Regulatory incident rate and smooth audits. What we offer — Stability, development, participation in the future unicorn's growth. — Remote work from anywhere in the world, with a schedule aligned with GMT+3. — Competitive salary in EURO/USDT. Application If you're interested, feel free to share your CV in one click HERE.

Location: Remote - International Workplace: Remote ABOUT SOMNIA The Somnia Foundation, backed by Improbable, specialises in building and operating high-performance decentralised technology. Its EVM L1, launched in 2025, has been benchmarked as the fastest on the planet: at over 1 million ERC-20 transactions per second. At Somnia you'll be working alongside a talented team working across the core blockchain along with novel protocols leveraging its capabilities: - Somnia Agents adding the ability for smart contracts to leverage the latest open-source LLMs and interact with the outside world via headless browsers, powered by on-chain deterministic LLM inference and a decentralised network of agent runners - Prophecy an information oracle that can combine parsing of public websites and public data sources into decentralised, auditable attestations about the real world, powering prediction markets, forecasting and new types of financial systems - DreamDEX a high-performance DEX with a fully on-chain CLOB leveraging on Somnia's core capabilities, targeting centralised exchange characteristics - Somnia L1 continued work on the high-performance EVM L1, including working on MEV resistance, privacy, automatic gas sponsorship and 'reactivity' where smart contracts can autonomously invoke themselves based on specific timing or event criteria     ABOUT THE ROLE We're looking for a Senior Infrastructure Engineer to build and run Somnia's key backend services: the L1 and node fleet, RPC and indexing layers, product backends, and developer-facing services teams depend on. An SRE-minded role: you make reliability measurable, rollouts safe, and infrastructure repeatable, so every team can move fast without breaking things. You treat infrastructure as a product: automate relentlessly, measure everything, and leverage AI to accelerate development, operations, and incident response. KEY RESPONSIBILITIES - Define and maintain SLOs, SLIs, and error budgets, plus the observability—metrics, logs, traces and alerts—that catches regressions before users do. - Build repeatable, self-service infrastructure through infrastructure-as-code, CI/CD and golden paths so teams can provision, deploy and recover without reinventing the wheel. - Own rollouts end-to-end—progressive delivery, canaries, safe migrations and clean rollbacks. - Operate the systems behind Somnia's nodes, validators, RPC and indexing, tuning for performance and cost across regions. - Lead incident response and on-call, run blameless postmortems, and continuously harden the platform. - Partner with product and protocol teams to design and operate production-ready services. You'll rotate between embedding with engineering teams and building the shared platform, tooling and operational standards that underpin the wider organisation.   REQUIREMENTS MUST HAVE - Strong experience operating production infrastructure at scale (cloud and/or bare metal), with deep Linux fundamentals. - Experience with infrastructure-as-code such as Terraform or Pulumi, alongside configuration management. - Experience running containers and orchestration platforms (Docker, Kubernetes) in production. - Strong programming skills, ideally in Go and/or TypeScript, for building automation and internal tooling. - Experience with observability stacks (Prometheus, Grafana, OpenTelemetry or equivalents). - Experience operating and monitoring distributed systems, including capacity planning and performance tuning. - Comfortable operating in high-stakes production environments and responding to incidents. - Genuine interest in crypto and on-chain systems. NICE TO HAVE - Experience operating blockchain node infrastructure (validators, RPC, archive nodes) for an L1/L2. - Experience with high-performance networking, low-latency systems or load balancing at scale. - Multi-region and geo-distributed deployments with failover strategies. - Security and key management (HSMs, secrets management, hardening). - EVM tooling and the wider Web3 infrastructure ecosystem.   WHAT SUCCESS LOOKS LIKE - Engineers can deploy safely and frequently with confidence. - Platform reliability is measurable, with well-defined SLOs and continuously improving service health. - Infrastructure is automated, repeatable and increasingly self-service. - Incidents become less frequent, easier to diagnose and faster to resolve. - Product teams spend more time shipping features and less time managing infrastructure.   HOW WE WORK - Agent maximalists: We are strong believers in agentic tooling being a massive accelerant to velocity beyond vibe coding prototypes: from equipping engineers with the latest tools through to agentic harnesses for security testing and end-to-end shipping fixes and small features. - Ownership and autonomy: A lean team that optimises for individual impact and velocity. Engineers own features end-to-end, from idea to production, and are trusted to make the call to ship. - Outcome-oriented: We take on hard technical problems, but the tech is always a means to an end. What matters is what ships and the impact it has, not cleverness for its own sake. - Best tool for the job: We solve interesting problems in the simplest way possible. Mostly TypeScript for full-stack apps, C++ for high-performance systems, Go for infrastructure services and Solidity for smart contracts.

Location: Cairo, Egypt D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Role overview: Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements. Responsibilities Support OT systems, incidents, service requests, and change management activities Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5 Support Siemens PLC systems and automation infrastructure Support Beckhoff automation systems (optional) Support DeltaV systems and automation components (optional) Analyze PLC CPU and communication diagnostics Resolve software, firmware, configuration, and communication issues Perform firmware, memory, and module health checks Support OT patching, firmware upgrades, and software updates Restore system communication and perform recovery actions Support PLC programming modifications and control logic adjustments Configure and maintain HMI/SCADA applications Participate in commissioning, FAT, SAT, and validation activities Support automation projects, upgrades, and system integrations Trace I/O and field signals using E&I drawings and technical documentation Perform OT backups, restore procedures, and disaster recovery support Maintain validated system baselines and technical documentation Execute and document changes according to QMS/GAMP 5 procedures Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors Support OT cybersecurity, access control, and system hardening activities Requirements Experience with OT, industrial automation, or control systems environments Strong knowledge of PLC and SCADA systems Hands-on experience with Siemens TIA Portal, WinCC, and Step 7 Experience with Step 5, Beckhoff, or DeltaV is an advantage Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus Understanding of PLC CPUs, I/O modules, firmware, and diagnostics Experience with OT patching, backups, restore procedures, and change control Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams Experience in GMP/GxP or validated environments Understanding of GAMP 5 and QMS processes Familiarity with OT cybersecurity concepts Strong troubleshooting and documentation skills Ability to support production-critical systems onsite Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Kundl, Austria D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in German and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?