Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Poland.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Worldwide
Workplace: hybrid
Watch Specialist
Reports to: Shop Manager
Job Description:
· Promotes a variety of watches and timepieces to guests.
· Provides advice to guests relating to the onboard watch product range.
· Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills.
· Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
· Informs guests of special offers, new products and promotions.
· Assist guests to find the goods and products they are looking for.
· Handles guests’ complaints and queries.
· Processes payments.
· Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
· Conduct cycle counts, SKU checks and inventory preparation.
· Monitors stock levels and properly replenishes in a timely manner.
· Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”.
· Assists with stock control and inventory management, including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
· Reports discrepancies and problems to the supervisor.
· Keeps the store tidy and clean, this includes hovering and mopping.
· Keeps up to date with special promotions and putting up displays.
· Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
· Prepares to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· At least 2 years’ experience in the Watch Specialist position in a fast pace retail environment.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
6 Months on/ 2 Months off
Location: Worldwide
Workplace: hybrid
Sales Associate
Reports to: Shop Manager
Job Description:
· Creates memorable moments for guests through delivering unrivalled service, demonstrating a high level of product knowledge to effectively promote and sell products.
· Works under the direction of the Shop Manager to ensure that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
· Informs guests of special offers, new products and promotions.
· Assist guests to find the goods and products they are looking for.
· Handles guests’ complaints and queries.
· Processes payments.
· Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
· Conduct cycle counts, SKU checks and inventory preparation.
· Monitors stock levels and properly replenishes in a timely manner.
· Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods).
· Assists with stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
· Reports discrepancies and problems to the supervisor.
· Keeps the store tidy and clean, this includes hovering and mopping.
· Keeps up to date with special promotions and putting up displays.
· Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
· Prepares to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· At least 2 years’ experience in a fast pace retail environment.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of Contract:
6 Months on / 2 Months off
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients.
Responsibilities
Conduct calls to set appointments for licensed sales professionals.
Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
Make 50+ outbound calls per day.
Learn financial markets and portfolio strategies.
Assist senior sales professionals within assigned territory.
Effectively partner with the external wholesaler and the regional distribution team.
Utilize contact management systems to capture information and schedule follow up activities.
Prepare for and pass necessary licenses.
Qualifications
Bachelor's Degree
0-2 years of relevant experience
Sales and client service experience, within financial services industry is a plus
Excellent relationship, follow-up, and communication skills
General knowledge of the financial services industry
Motivated, mature, trustworthy, and a team player
Highly organized and able to prioritize in a fast-paced environment
Knowledge of private markets, structured products, and options is a plus
Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date
Benefits
iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Travel Advisor Intern
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our French clients.
🚤 The role
We’re looking for a
Travel Advisor Intern
to join our crew in Barcelona.
In this role, you will play a key part in the
French
Market of the Sales Team, a business unit of around 40 people,
managing French-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are a
native French and fluent in English
.
Ideally
with previous successful working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition,
Interview with your future manager.
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contrato: Fijo-Discontinuo.
Start date: March 1st, or May 2027.
Duration: 4 to 6 months.
The
salary is 1 823 euros gross per month.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit "apply to this job".
At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic.
We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment — because we hire for talent, drive, and mindset, and the sea is open to all.
🌊
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we're building an open, safe and sustainable marketplace for the gamers of today and tomorrow. With 20+ million active users and counting, we're making gaming more accessible while building a platform our community can trust. Join us as we scale, diversify our portfolio and grow alongside the global gaming community.
ABOUT YOUR TEAM
We're the Marketing Team, bringing together data, entertainment and creativity to make Eneba a leading marketplace for gamers. Our community moves fast, and so do we - exploring new ideas, building lasting connections with players and bringing local gaming communities under one global roof.
You'll join our SEO team within Marketing, where technical expertise, creative thinking and data help us grow across international markets. We're expanding into new markets and categories, giving you room to test ideas and shape how we grow.
We're looking for a hands-on specialist who can turn creative off-page strategies into measurable results. From linkable assets and case studies to targeted outreach, you'll own initiatives from the first idea through to execution, with a clear understanding of the resources they need and the impact they deliver.
RESPONSIBILITIES
- Develop and execute off-page SEO strategies across international markets, using linkable assets, case studies and creative outreach campaigns to earn relevant backlinks and grow organic visibility.
- Own initiatives from planning to delivery, defining budgets, resources and success measures, then evaluating their contribution to rankings, organic traffic and business goals.
- Run targeted outreach to secure quality placements and build a structured, up-to-date database of publisher, media and industry contacts.
- Evaluate publishers and outreach partners for relevance, credibility and value, negotiate terms and identify low-quality domains or unreliable vendors.
- Analyze competitor backlink profiles and Eneba's off-site performance to uncover growth opportunities, prioritize efforts and monitor backlink quality.
- Collaborate with SEO, content and marketing colleagues to develop campaign assets, improve outreach processes and scale successful approaches across markets.
REQUIREMENTS
- 4+ years of SEO experience, with a strong focus on off-page SEO and a proven track record of improving organic performance.
- Knowledge of advanced off-page strategies, including linkable assets, case studies and media campaigns, with the ability to plan initiatives, identify the resources needed and execute independently.
- A deep understanding of off-page ranking factors and SEO metrics, with the ability to assess backlink profiles, evaluate off-site performance and turn findings into clear priorities.
- Hands-on experience with Ahrefs and tools for PR research and outreach.
- Experience running SEO initiatives across multiple markets and working at scale, whether through large websites or substantial budgets.
- Proven outreach methods that secure quality placements, strong negotiation skills and sound judgment when assessing publishers, vendors and whether an opportunity is worth the investment.
NICE TO HAVE
- Experience planning and running PR or media campaigns.
- An understanding of how to build brand authority through off-page initiatives.
- Basic experience using AI tools to support research, outreach or other everyday tasks.
WHAT IT'S LIKE TO WORK AT ENEBA
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Performance and referral bonuses, additional paid leave and a personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote and opportunities to work and travel.
- Personal and professional growth supported by clear feedback and promotion processes.
Please submit your CV in English.
To learn how we handle your personal data, please read our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role summary
As a Product Security Engineer within the Cybersecurity organization, you will be the dedicated security partner for one or more product organizations (such as Vibe, Studio or Forge).
You will work alongside engineers, researchers and product managers to ensure security is built into every stage of the product lifecycle—from early design and architecture decisions through implementation, production deployment and continuous evolution.
Your mission is to help engineering teams build secure products without slowing them down. Rather than acting as a gatekeeper, you will enable teams to make sound security decisions through secure-by-design principles, pragmatic engineering guidance and scalable security automation.
You will own the Product Security strategy for your product portfolio, influence engineering decisions, and help define how secure software is built across one of the world's leading AI companies.
What you will do
- Serve as the dedicated Product Security partner for one or more product organizations.
- Drive security throughout the entire product lifecycle, from design and architecture reviews to production deployment and ongoing operation.
- Lead threat modeling, security architecture reviews and risk assessments for new features, APIs and major architectural changes.
- Define pragmatic security requirements and secure-by-default patterns that enable engineering teams to ship safely at high velocity for a specific product.
- Review critical designs and code, focusing on authentication, authorization, tenant isolation, data protection, cryptography and other high-impact security controls.
- Design product-specific security validation strategies, including targeted testing, abuse-case development and guided agent-based security assessments tailored to each product's architecture and workflows.
- Partner with engineering teams to prioritize and remediate vulnerabilities identified through code reviews, penetration testing, bug bounty programs and automated security testing.
- Collaborate with Security Engineering to improve reusable security platforms, developer guardrails and security capabilities integrated into the SDLC.
- Champion secure software engineering through coaching, technical leadership, reusable design patterns and Security Champion programs.
- Define Product Security metrics, continuously improve the security posture of your products and help shape Product Security practices across the company.
What we're looking for:
- 5+ years of experience in Product Security, Application Security or Software Engineering with a strong security focus.
- Strong understanding of modern software architecture, distributed systems, APIs and cloud-native applications.
- Demonstrated experience performing threat modeling, architecture reviews and secure design assessments.
- Deep understanding of modern software security, including authentication, authorization, cryptography, secrets management, tenant isolation, secure data flows and common vulnerability classes (OWASP Top 10, CWE).
- Strong software engineering skills in Python, Go, TypeScript or similar languages, with the ability to review production code and build security automation.
- Experience with application security testing techniques, including manual code review, penetration testing, bug bounty programs.
- Experience designing product-specific security testing approaches, including security automation or agent-based testing, is highly valued.
- Strong understanding of Secure SDLC principles from product design through production deployment and long-term maintenance.
- Excellent communication and influencing skills, with the ability to earn trust across engineering organizations and balance security, product delivery and developer experience.
- A pragmatic, engineering-first mindset with strong technical judgment and a focus on solving meaningful security problems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Worldwide
Workplace: hybrid
COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.
JOB DESCRIPTION
Responsible for the proper operation and maintenance of Engine room and other machinery equipment.
Experience in repairs and dry docking is required.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Effective English communication.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines over 10000KW output.
Experience in FRAMO and/or Steam Turbines cargo pump system is recommended.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Beijing
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This position is Beijing- based.
TEAM
You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising Puzzle game in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.
ROLE
As a Level Designer for one of our Puzzle Studio, you will be at the heart of the game's evolution. You will work closely with a multidisciplinary team of engineers, artists, and product experts to design, test, and refine features that keep our players engaged and entertained.
- Participate in the design and creation of engaging, challenging, and fun levels that maintain player interest and progression
- Develop and iterate on game mechanics and features that enhance the core gameplay loop
- Analyze player behavior, game metrics, and feedback to identify opportunities for improvement
- Collaborate with engineers and artists to bring level designs and features to life
- Structure, run, and monitor A/B tests to validate design decisions and optimize player experience
- Balance game difficulty curves to ensure appropriate challenge and retention across all levels
- Stay up-to-date with the hybrid-casual and puzzle game market, analyzing competitor games and emerging trends
- Test and playtest levels and features to ensure quality and enjoyment
- Contribute to the product roadmap and strategic direction
- Work iteratively, rapidly prototyping ideas and incorporating feedback from the team and data
PROFILE
- 2+ years of professional experience in game design, product specialist, Level Design or similar role in the mobile gaming industry
- Strong passion for mobile puzzle and hybrid-casual games, with a deep understanding of what makes them engaging and successful
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven design decisions
- Understanding of player psychology and what drives engagement, retention, and satisfaction in puzzle games
- Strong communication skills and ability to clearly articulate design ideas to cross-functional teams
- Iterative mindset with the ability to rapidly test, learn, and improve designs based on feedback
- Fluent in English
- Bonus: Experience with Unity or game development tools, knowledge of A/B testing methodologies, experience shipping successful mobile games
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS:
- Competitive salary
- Benefits according to the country you reside in
Location: Beijing
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This position is Beijing- based.
TEAM
You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising Puzzle game in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.
ROLE
As a Product Specialist for one of our Puzzle Studio, you will be at the heart of the game's evolution. You will work closely with a multidisciplinary team of engineers, artists, and product experts to design, test, and refine features that keep our players engaged and entertained.
- Participate in the design and creation of engaging, challenging, and fun levels that maintain player interest and progression
- Develop and iterate on game mechanics and features that enhance the core gameplay loop
- Analyze player behavior, game metrics, and feedback to identify opportunities for improvement
- Collaborate with engineers and artists to bring level designs and features to life
- Structure, run, and monitor A/B tests to validate design decisions and optimize player experience
- Balance game difficulty curves to ensure appropriate challenge and retention across all levels
- Stay up-to-date with the hybrid-casual and puzzle game market, analyzing competitor games and emerging trends
- Test and playtest levels and features to ensure quality and enjoyment
- Contribute to the product roadmap and strategic direction
- Work iteratively, rapidly prototyping ideas and incorporating feedback from the team and data
PROFILE
- 2+ years of professional experience in game design, product specialist, or similar role in the mobile gaming industry
- Strong passion for mobile puzzle and hybrid-casual games, with a deep understanding of what makes them engaging and successful
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven design decisions
- Understanding of player psychology and what drives engagement, retention, and satisfaction in puzzle games
- Strong communication skills and ability to clearly articulate design ideas to cross-functional teams
- Iterative mindset with the ability to rapidly test, learn, and improve designs based on feedback
- Fluent in English
- Bonus: Experience with Unity or game development tools, knowledge of A/B testing methodologies, experience shipping successful mobile games
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS:
- Competitive salary
- Benefits according to the country you reside in
Location: Jakarta
Workplace: remote
CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.
JOB DESCRIPTION & QUALIFICATION
Performs engine room watchkeeping duties and assist engine officers with machinery maintenance and repair.
Participate in planned maintenance and engines overhauling.
Holder of a valid COC (STCW Reg III/5)
Holder of valid STCW certifications required for the position
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 8 months in Rank on the same type of vessel.
Experience in the trading area of the USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [9 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Jakarta
Workplace: remote
CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.
JOB DESCRIPTION & QUALIFICATION
Performs navigation watchkeeping duties, assists in lookout.
Participate in mooring/unmooring and cargo operations.
Participate in deck maintenance tasks (chipping, painting, greasing).
Holder of valid COC (STCW Reg II/5)
Holder of valid STCW certifications required for the position.
Experience with a multicultural working environment.
Proficiency in spoken English language with safety-focused mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 8 months in Rank on the same type of vessel.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [9 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Jakarta
Workplace: remote
CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.
JOB DESCRIPTION & QUALIFICATION
Responsible for the operation and maintenance of auxiliary engines, boilers and other fuel systems machineries.
Responsible for engine room watchkeeping and other duties assigned by the Chief Engineer.
Holder of a valid COC (STCW Reg III/1) and respective training as per STCW certifications required for the position.
Good communication skills with proficiency in English language.
Experience with multicultural working environment.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 6 months in Rank on the same type of vessel.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [6 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Jakarta
Workplace: remote
CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.
JOB DESCRIPTION & QUALIFICATION
Overall, in charge of engine room operations and maintenance of all machinery.
Ensure safe, efficient operation of main engine, auxiliaries, and electrical systems.
Plan and execute preventive maintenance and repairs.
Monitor fuel consumption, lube oil, and engine performance.
Lead and manage engine crew, assign duties, and conduct training.
Ensure compliance with safety, environmental, and regulatory requirements.
Experience in repairs and dry docking is required.
Holder of a valid COC (STWC Reg III/2) with verification.
Holder of valid STCW certifications required for the position.
Experience with a multicultural working environment.
Good communication and leadership skills.
Fluent in the written and spoken English language.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 8 months in rank on the same type of vessel.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and conditions as per CBA applicable
Rejoining and Performance bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Jakarta
Workplace: remote
CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.
JOB DESCRIPTION & QUALIFICATION
Overall command of the vessel, ensuring safe navigation and operations.
Ensure compliance with all regulatory and company requirements.
Plan and execute voyages efficiently.
Supervise cargo operations (loading, stowage, securing, discharge).
Lead crew, enforce safety procedures, and conduct drills.
Handle emergencies and maintain all documentation & reporting.
Holder of a valid COC (STWC Reg II/2) with verification.
Holder of valid STCW certifications required for the position.
Experience with a multi-cultural working environment.
Good communication and leadership skills.
Fluent in the written and spoken English language.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 12 months in Rank with the same type/size of vessel.
Experience in trading area USA and Australia is recommended
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and conditions as per CBA applicable
Rejoining and Performance bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
УдалённоJakarta
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks