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Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursday Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact When something goes wrong in security at Xero, our Response team are first on the scene. We're looking for a Senior Security Operations Analyst who loves incident response, enjoys building things, and wants a hand in shaping what a SOC looks like when AI agents are part of the team. You'll lead our complex investigations and take command of medium and high impact incidents, keeping people calm, decisions moving and stakeholders in the loop. When things settle down, you'll make sure what we learnt changes something, whether that's a detection, a runbook or the way we train. You'll also help us build. Our Analysts improve the queue as well as working it, so part of your time will go on creating automations and AI-assisted workflows that take repetitive work off the team and leave more room for the investigations that need a person. The team and how they connect Response is a follow-the-sun global team. You'll be in the Southern Hemisphere half, based in New Zealand or Australia, and at the end of your day you'll hand over to colleagues in the UK and North America, who hand back to us the next morning. You'll work business hours in your time zone and take a share of our on-call roster for after-hours incidents. You won't be doing it on your own. You'll join a cohort of Senior Analysts who share the load on complex work and lead our initiatives, with a Lead Analyst alongside for the hardest problems. Our XFLT, a cross-functional leadership team of Security Operations Managers, our Lead Analyst and our Product Manager, sets the direction and clears the way, so there's always someone to think out loud with. The team is currently working on / Initially, you will focus on We're building towards an agentic SOC, where AI agents and automation carry more of the first pass, and analysts direct them and step in where judgement matters. We're working through it carefully: which low-risk work agents can take on, where the guardrails and human approvals belong, and how we'll know it's working. People still make the big calls, because our robots aren't that good yet. You don't need to be an AI expert. We'd love you to be curious, to have tried a few things, and to want to help us get this right. You’ll also: - Lead complex investigations and step up as Incident Commander for medium and high impact incidents - Be a go-to escalation point for our Graduate, Associate and Analyst crew, and coach them through the tricky stuff - Run post incident reviews that lead to real change in detections, runbooks and training - Lead initiatives with our Product Manager and Security Operations Managers, turning goals into work that gets delivered - Build and improve automations and AI-assisted workflows, with guardrails and human sign-off where they matter - Work with our Defence engineers on detection and response logic, and test new capabilities in real incidents - Turn threat intelligence into practical action for Xero - Give customers and internal teams clear, timely answers to their security concerns Where and how you can work We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment. Here are some of the things we're looking for Incident response comes first for us, so we're looking for: - Solid experience in security operations, and a real passion for incident response - A track record of leading complex investigations and incidents through to resolution, including coordinating people and making calls under pressure - Sound technical judgement and good knowledge of attack and defence techniques, particularly in cloud and SaaS environments - Confidence writing queries in a SIEM or log platform - Clear, calm communication and a generous approach to sharing what you know It'd be great if you also have: - Scripting skills (Python or similar) and experience building automations in a SOAR platform. We use Tines, and we're happy to teach it. - Hands-on experience with AI tools in security work, or a clear view of where they help and where they don't - Intermediate or advanced certifications in incident response, threat hunting or cloud security - Experience in a distributed team working across time zones If you're strong on incident response and the builder side is still growing, we'd still love to hear from you. You'll do work that matters to millions of small businesses and their advisors, in a team that shares what it knows and backs each other up, with a real say in how an AI-powered SOC works in practice. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview of This Role You will lead the Global People Operations and Compliance team, delivering consistent, scalable, tech-enabled experiences to a global workforce at every stage of the team member lifecycle. You are a strategic, hands-on leader who executes well and influences across functions. You will set the multi-year vision for innovation, AI, and team capability, and you will turn it into results. What You'll Do Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience. Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels. Identify inefficiencies across the People Operations team and the broader People team, and drive the fix through to adoption. Establish operating models, SLAs, and metrics to improve quality and efficiency Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities Lead the People Operations team in managing our case management platform from intake to resolution, setting service standards, improving response times, and designing scalable escalation paths Lead and develop a high-performing global team by building skills in process design, data fluency, automation, and AI-enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective Accountable for global employment compliance and risk exposure, setting strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day-to-day execution Own administration for our PEO partners and lead the people operations setup for new entities and global expansion including collaboration on the global employment strategy What You'll Bring Core Experience 10+ years of HR/People Operations experience, including 5+ years experience leading global teams Proven track record building and scaling people operations functions in complex, multi-regional global organizations Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity Experience leveraging AI and automation to improve and streamline operations Strong attention to detail with a focus on data accuracy Preferred Experience Experience in a high-growth global technology or SaaS company Experience working in public company preferred Experience transforming People Operations at scale across company stages Technology and Process Expertise Workday: experience optimizing Workday as the core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization GreenHouse: experience with ATS infrastructure, including equity data and familiarity with integrations between ATS and HRIS Case management: experience implementing HR case management tools including workflow automation, knowledge management, Workday integration, and service catalog management The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the Applied AI team at Anthropic, you will be an Applied AI Engineer supporting a dedicated national security mission program. You will be the customer's trusted technical advisor, working closely with their engineering and mission teams as they build and ship new capabilities powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding them through the most cutting-edge implementation patterns for LLMs. Working closely with our Sales, Product, and Engineering teams, you'll guide the customer from technical discovery through successful deployment, much of it on-site in secure environments. You'll combine deep engineering expertise and cyber domain knowledge with customer-facing skills to help the customer unlock the full potential of Claude and move their mission capabilities closer to the frontier, while maintaining our high standards for safety and reliability. Responsibilities Serve as a specialist technical advisor for one or more national security mission programs, from discovery and evaluation through deployment and adoption, coordinating internally across multiple teams to drive customer success Support the customer as they build with Claude Code, the Claude API, and Claude for Enterprise Partner with account executives and Applied AI Architects to translate mission requirements into technical solutions Influence technical architecture decisions and integration into the customer's existing stack by developing customized pilots, prototypes, and evaluation suites Help develop evaluation frameworks to measure Claude's performance for mission-specific use cases Lead hands-on technical workshops and code reviews with customer engineering teams Identify common design patterns and contribute insights back to our Product and Engineering teams Create and deliver technical content, from engineering deep dives to executive briefings Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks Work primarily on-site with the customer's engineering and mission teams in secure government facilities, while maintaining close internal coordination and feedback with Anthropic's Applied AI and Engineering teams Minimum qualifications Active TS/SCI clearance with Polygraph Prior experience working within US intelligence community agencies as a government civilian or cleared contractor 4+ years of experience in technical roles such as Forward Deployed Engineer, Product Engineer, Software Engineer, or Technical Product Manager, with a desire to work closely with customers Strong programming skills with proficiency in Python or TypeScript and experience building production applications Hands-on expertise in one or more of the following domains: Offensive or defensive cyber operations (including vulnerability research, reverse engineering, and ICS/OT security) Cryptography and cryptanalysis Intelligence analysis and ISR (all-source, SIGINT, GEOINT) Mission and weapons systems (command and control, space, electronic warfare, autonomy) CBRN and nonproliferation Accreditation of classified systems (RMF, ATO, cross-domain solutions) Exceptional communication skills to convey technical concepts to diverse stakeholders, from engineers to executives, while maintaining a low ego and collaborative approach Preferred qualifications Production experience with LLMs, including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale Experience deploying and operating software in air-gapped or classified environments Experience designing scalable cloud architectures and integrating with enterprise systems Background in artificial intelligence, machine learning, or data science Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity Passion for advancing safe, beneficial AI systems through creative technical applications Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Indonesia Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located. About the Client The client is a small Singapore-based agency building a remote Indonesian team to support its Singapore-based core team. The business is client-service driven, with multiple accounts running simultaneously. You’ll work closely with the Co-Founder, Accounts lead, and Managing Director , who is directly involved in hiring and finance. Because the team places a strong emphasis on accuracy and processes, the ideal candidate should be reliable, detail-conscious, and proactive in keeping things organized. About the Role We are looking for an organized and detail-oriented HR & Finance Administrator to join a small Singapore-based agency that is building a remote Indonesian team. In this role, you’ll support both HR administration and day-to-day finance operations , working closely with the Co-Founder, who oversees accounts and company management. This is a hands-on role suited to someone who is comfortable managing employee matters, financial documentation, records, and multiple tasks at once. Location: Indonesia, ideally Surabaya Work Arrangement: Full-time, Remote Working With: Singapore-based team Responsibilities Handle HR administration, including onboarding and offboarding. Manage leave, attendance, payroll coordination, and staff claims. Maintain employment documentation and employee records. Prepare invoices and track payments. Handle accounts payable and receivable. Assist with basic bookkeeping and coordinate with the company accountant. Prepare quotations, invoices, purchase orders, and other financial documentation. Coordinate with vendors and support general office administration. Maintain accurate records and ensure HR and financial processes are completed in a timely manner. Work closely with the Singapore-based team across multiple client accounts. Requirements Organized, detail-oriented, and process-minded. Comfortable handling both people and numbers . Good written and spoken English. Proficient in Microsoft Word and Excel . Comfortable preparing documents, maintaining records, and working with spreadsheets. Able to manage multiple tasks and accounts while maintaining accuracy. SME experience is a plus. Based in Indonesia, ideally Surabaya . Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

Location: Warsaw, Poland; Barcelona, Spain; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Limassol, Cyprus Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. About the Role We're looking for a Junior+ or Middle DevOps Engineer to help us build and maintain the infrastructure that keeps our systems running smoothly. Responsibilities Manage and develop infrastructure based on AWS services (EKS, ECR, EC2, S3, RDS, CloudFront, and other cloud services) Develop, troubleshoot, and improve Infrastructure as Code (IaC) Integrate and manage GitOps setup (ArgoCD) Services migration to Kubernetes GitLab-CI pipelines configuration, troubleshooting, and further improvement Automate infrastructure provisioning, application deployment, and monitoring using Terraform Knowledge sharing with less experienced team members What You Bring Hands-on experience with AWS Proven experience with Terraform and CI/CD solutions, preferably GitLab-CI Strong experience with Kubernetes Strong knowledge in Helm Charts, ArgoCD Solid understanding of networking concepts such as DNS, TCP/IP, Load balancing, VPN A solid understanding of how Linux systems work Fluency in English and Russian What We Offer Opportunity to shape the future of fintech solutions within a growing company Collaborative, horizontal team structure that values your expertise and ideas Continuous learning and development opportunities to enhance your skills and career growth Competitive salary and benefits package Flexible work arrangements to support work-life balance * This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Location: Ljubljana, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues. Install, configure, and maintain computer systems, software, and networks. Diagnose and resolve technical issues, ensuring minimal downtime for clients. Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships. Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system. Perform routine maintenance and system updates to ensure optimal performance. Provide training and guidance to clients on the use of hardware and software. Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions. Requirements Proven experience in an IT support role, preferably in a field service capacity. Strong knowledge of Windows and Mac OS, networking protocols, and common software applications. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Excellent analytical and troubleshooting skills. Strong customer service orientation with the ability to communicate effectively with non-technical users. Ability to lift and carry computer equipment, and perform tasks that may require physical exertion. Fluency in Slovenian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Lendava, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues. Install, configure, and maintain computer systems, software, and networks. Diagnose and resolve technical issues, ensuring minimal downtime for clients. Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships. Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system. Perform routine maintenance and system updates to ensure optimal performance. Provide training and guidance to clients on the use of hardware and software. Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions. Requirements Proven experience in an IT support role, preferably in a field service capacity. Strong knowledge of Windows and Mac OS, networking protocols, and common software applications. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Excellent analytical and troubleshooting skills. Strong customer service orientation with the ability to communicate effectively with non-technical users. Ability to lift and carry computer equipment, and perform tasks that may require physical exertion. Fluency in Slovenian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Thessaloniki, Greece Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the Group HR Organizational Development Manager position in Thessaloniki. Who We Are Looking For? We are looking for a Group HR Organizational Development Manager to join our Corporate HR Division. Working closely with senior leadership and key stakeholders across the organization, you will contribute to the development and implementation of people strategies aligned with the Group’s business objectives and growth agenda. You will identify opportunities for improvement, drive organizational development initiatives, and ensure the effective implementation and continuous improvement of HR processes and practices across Greece and international operations. The role combines strategic thinking with hands-on execution , requiring strong business acumen, stakeholder management, and the ability to translate organizational needs into impactful people solutions. Your accountabilities will be: Developing and implementing the Corporate Organizational Development (OD) strategy, ensuring alignment across relevant functions and business priorities. Establishing annual objectives, budgets, KPIs, and performance metrics for the OD & Employee Relations (ER) teams. Assessing organizational effectiveness and recommending improvements to processes, policies and workforce practices. Providing coaching, guidance, and support to managers and employees on organizational development and employee relations matters. Leading and/or participating in cross-functional strategic projects supporting the company’s transformation, change management, and growth agenda. Overseeing the Group Talent Acquisition strategy to ensure the attraction, assessment, and selection of top talent, while actively participating in the recruitment process for critical and leadership roles in Greece and abroad. Promoting a positive employee experience and fostering alignment with the company’s values, culture, and policies. Conducting and/or participating in Employee Relations activities, including exit interviews, six-month interviews, stay interviews, and other employee feedback initiatives. Addressing day-to-day organizational and employee-related matters, assessing needs, and developing & implementing appropriate solutions. Supporting the design and implementation of development programs and initiatives that strengthen organizational capabilities and build future leadership pipelines. Managing relationships with external consultants and vendors, as required, to support Organizational Development initiatives, including evaluating their effectiveness and determining the appropriate scope and model of collaboration. Requirements Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. A Master’s degree in Human Resources, Organizational Development, Business Administration (MBA), or a related discipline will be considered a strong advantage. 8+ years of progressive experience in HR, including leadership responsibility across Organizational Development, Talent Acquisition, Talent Management, Employee Relations, or related areas. Proven experience in developing and implementing HR strategies within complex, international, and/or fast-paced organizational environments. Strong knowledge of organizational design and effectiveness, change management, talent management, and employee engagement. Demonstrated experience in managing HR metrics and KPIs, budgets, and strategic cross-functional projects. Strong analytical and problem-solving skills, with the ability to translate business needs into effective and practical people solutions. Strong business acumen, adaptability, and the ability to influence, inspire, and motivate stakeholders at all levels of the organization. Excellent communication and stakeholder management skills, with the ability to build trusted relationships and effectively collaborate across functions and geographies. Fluency in both Greek and English, with excellent written and verbal communication skills. Benefits Private Health & Life Insurance Performance-based benefits and rewards Company Pension Plan Continuous learning, development, and professional support An inclusive and collaborative working environment Annual training and development plan tailored to your needs Role-specific benefits and additional perks About us… Alumil brings the best of us forward. Our mission is to deliver the creativity of all the Alumilers and thus make the world a more sustainable place. Afterall, “meraki” in Greek, means spirited work, without forcing yourself to be someone you’re not. Be you, be unique, make the difference, that’s the most precious thing to us. Responsibility, innovation, inclusion, and teamwork are the keywords we focus on. Build excellence with us every day. ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

Location: Vienna, Austria We currently have a vacancy for a Full Stack Developer fluent in English, to offer his/her services as an expert who will be based in Vienna, Austria. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks Develop and maintain full-stack web applications; Build responsive web interfaces using Angular, TypeScript, HTML and CSS; Develop backend services and Web APIs using C#/.NET or Python frameworks; Design and work with relational databases, SQL Server and ORM frameworks; Integrate APIs, data services and external systems; Troubleshoot, optimize and maintain existing applications; Collaborate with Agile development teams using Azure DevOps; Contribute to code reviews, testing, documentation and continuous improvement. Requirements University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT; At least 3 years of experience in building web-based user interfaces using Angular with proficiency in TypeScript, HTML, CSS3, ASP.NET Core, ASP.NET MVC5 and/or Django, Flask, FastAPI with Python; At least 3 years of experience in developing WebAPI backends with .Net/.Net Core framework and C#; Experience in SQL Server 2019 and above; Solid understanding of relational databases and related ORM frameworks; Working in agile software development teams using Azure DevOps; Experience building advanced analytical and statistical software solutions would be an asset; Experience with consuming data from a data lake house or data services (Trino) would be an asset; Experience with Docker and RabbitMQ would be an asset; Experience with Event Sourcing systems would be an asset; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (20787/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy. Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're seeking a strategic communications professional to join our team and drive messaging for Anthropic’s Safeguards (Trust & Safety) work, with a focus on making these critical topics accessible and meaningful for everyday users. In this role, you'll craft compelling narratives that resonate with media, policymakers, researchers, and the broader public that help differentiate Anthropic’s approach to building responsible AI. The ideal candidate is highly skilled and a creative storyteller with strong proactive and reactive muscle. This role will require working with technical teams to distill complex, technical information into engaging campaigns and editorial that resonate broadly. They should be able to move fast, think critically, and work collaboratively with a wide range of teams on complex issues. This is a unique opportunity to shape how one of the world's leading AI companies communicates about safety and responsible development of AI systems at a crucial moment in the industry. Responsibilities Develop and execute communication strategies that explain the work Anthropic’s Safeguards team is doing, with a particular emphasis on helping everyday users understand our safety measures Effectively plan for and manage crisis communications and provide counsel to a wide range of stakeholders on potential issues and risks Own the comms strategy for Anthropic’s product safety work including new model launches, product features alongside harm areas like child safety, well-being, and mental health Lead cross-functional communications projects that align that align safeguards, research, product, policy, and legal teams around shared messaging and campaigns Craft messaging for major company announcements and milestones that resonates with both technical and non-technical audiences Build strong relationships with journalists and relevant influencers. Oversee executive interviews and speaking engagements. You May Be a Good Fit If You Have 8+ years of experience working in communications, ideally at a high-growth technology company with consumer facing products. Have a strong record of building proactive communications campaigns that resonate with a diverse range of audiences. Excel at translating complex technical language into compelling messaging that connects with everyday users and are a superb written and verbal communicator. Are excellent at media relations and issues management. Have experience working with research teams and enjoy working cross-functionally with a range of technical and non-technical teams. Want to be part of a fast-paced, small, experienced, and impactful team. Are excited to translate insights about AI for broader audiences. Are results-oriented, with a bias toward flexibility and impact. Care about ensuring that transformative AI systems are developed safely. Strong Candidates May Also Have Experience working in AI, technology policy, trust and safety comms, user safety or research-driven environments Background working with technical teams including researchers, engineers, or product developers Track record of crisis communications or managing sensitive issues in the public eye Experience communicating about emerging technologies or controversial technical topics Understanding of the AI safety, security, or responsible technology ecosystem The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. We are seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This team turns the company's hardest cross-functional obligations into programs that run: it stands up the strategic programs Anthropic needs to unblock growth, then runs the scaled operations behind them so partner teams can focus on building and selling Claude. You'll lead managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, and you'll build a generalist program management bench that incubates new programs for the Product organization. The ideal candidate combines strategic judgment about what the company should take on with the operational rigor to make those programs run at scale. About Anthropic Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Responsibilities Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales Build strong partnerships with the teams Product Program Management supports across Product, Engineering, GTM, Finance, Legal, and more, so programs reflect their priorities and they see the team as a trusted extension of their own Hire, lead, and develop a high-performing organization of managers and program managers across Product Program Management, including: Commercialization Operations, which runs commercial launches for new products that will be billed or sold, plus programs like credits and promotions, trusted access, and local pricing, in partnership with Finance, Billing Engineering, and GTM Community and Executive Escalations Operations, which handles social listening and escalations and turns them into product fixes Marketplace Operations, which runs review and publishing for Anthropic's MCP Directory and plugin ecosystem Build a small generalist program management team that incubates new cross-functional programs for the Product organization, runs them until they're stable, and then either matures them into their own pillar or shifts them to a long-term owner Define success metrics for each program and report on them through regular business reviews with Product leadership Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development and growth You may be a good fit if you have 12+ years of experience in program management, business operations, or a related field, ideally at a high-growth technology company 5+ years of people management experience, including managing managers A track record of building programs from 0 to 1 and then scaling them into durable operations Experience with commercial launches, billing and pricing operations, or marketplace and developer platform operations (more than one a plus) Strong judgment and execution on prioritization: you can stack-rank competing asks from Product, Engineering, GTM, and Finance into one roadmap and explain the tradeoffs Experience partnering with engineering teams to replace manual operational work with tooling and automation Excellent cross-functional influence with stakeholders who don't report to you, including executives Clear, concise written communication: you can brief an executive in three sentences and write a process doc the next person can run from Comfort with ambiguity and a bias toward action in a fast-moving environment with many priorities at once Excitement about building the operational backbone that lets Anthropic's products launch and scale safely The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Afton, Texas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a senior construction executive who has delivered multiple phases of large-scale, mission-critical infrastructure and knows what it takes to run a campus, not just a project. You lead leaders. You build teams that execute safely and predictably, and you hold contractors and partners to a high standard. You are equally comfortable walking a live site and presenting schedule, cost, and risk to executive stakeholders. You believe the digital economy depends on infrastructure delivered right, and delivered on time. What You’ll Do: As VP, Campus Construction Manager at Galaxy's Helios campus in Afton, TX, you will own construction execution across all active and future phases of the campus. You will lead a team of senior construction managers, each accountable for a phase or scope, and set the standards, cadence, and accountability that keep the campus aligned on safety, schedule, cost, and quality. You will be the single point of accountability for construction at Helios, from preconstruction handoff through commissioning and turnover to operations. At peak, the Helios campus workforce on site is expected to exceed 2,000 people. Lead and Develop the Campus Construction Team: Directly manage the on-site construction team on active and future phases at Helios, which will include project management, QA/QC, commissioning, MEP, and CSA leaders, as well as field construction managers. Set clear expectations, coach for performance, and build bench strength as the campus grows. Own Campus-Level Delivery: Provide integrated oversight of construction across all phases, resolving cross-phase conflicts in resources, laydown, site logistics, access, utilities, and sequencing. Manage Schedule and Progress: Own the campus master schedule view. Monitor progress against baseline, identify critical-path threats early, and direct recovery and mitigation plans before they affect milestones. Drive Safety Culture: Set and enforce Galaxy's safety standards across the campus. Partner with Galaxy EHS and contractor safety leadership to sustain a zero-incident environment, and hold the team accountable for leading indicators as well as outcomes. Oversee Contractors and Trade Partners: Manage executive-level relationships with general contractors and key trade partners. Ensure alignment on milestones, quality, safety, staffing, and commercial performance. Control Cost and Change: Provide leadership oversight of pay applications, change orders, forecasts, and budget tracking for each phase. Ensure disciplined change management and accurate cost reporting to leadership. Manage OFCI Integration: Work closely with Pre-Construction and OFCI procurement and logistics teams to ensure UPS, generators, chillers, switchgear, and other owner-furnished equipment arrive, are set, and are installed without impacting the construction schedule. Lead Commissioning and Turnover: Partner with on-site commissioning manager, 3 rd party Cx agent, and operations teams to ensure systematic testing, closeout, and clean turnover of each phase to operations. Ensure Quality: Establish and enforce Galaxy's QA/QC standards across the campus. Escalate and resolve systemic quality issues. Advance Lean and Prefabrication: Drive Galaxy's modularization, prefabrication, and lean delivery initiatives, and capture lessons learned so each phase is more repeatable than the last. Manage Regulatory and Community Relationships: Work with local authorities, inspectors, utilities, and consultants to ensure compliance with codes and permit requirements. Report to Leadership: Provide frequent status updates to the Co-Heads of Data Center Construction, and communicate campus status, risks, and forecasts clearly to Galaxy executive leadership and internal stakeholders. What We’re Looking For: Bachelor's degree in Construction Management, Engineering, Architecture, or equivalent experience. 12+ years of experience delivering large-scale mission-critical projects with at least 5 years in a senior leadership role managing multiple project leaders or concurrent projects. Demonstrated success leading multi-phase or campus-scale developments. Deep understanding of construction delivery models (including GMP), risk management, and contractor oversight. Technical fluency across MEP, commissioning, civil, and structural systems. Proven track record managing OFCI equipment integration and commissioning. Strong command of cost control, change management, and schedule analysis. Familiarity with Procore, Primavera P6, Bluebeam, and SharePoint. Full-time, on-site presence at Helios (Afton, TX) Bonus Points: A track record of leading and developing high-performing construction teams. Excellent communication skills and the ability to influence technial and executive stakeholders. Sound jugement under pressure and a bias toward early, honest escalation. A commitment to safety, quality, and executional excellence. A passion for building world-class infrastructure that supports the growth of the digital economy. What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Dubai, United Arab Emirates Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem. We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products. You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration. This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use. Responsibilities Help shape AI features: Work with the Product Lead to translate the QV.AC vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation. Understand users and their problems: Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better. Turn ideas into clear specifications: Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success. Prototype and explore: Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team. Collaborate on technical trade-offs: Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience. Support prioritization and planning: Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities. Drive feature delivery: Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams. Stay close to AI developments: Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to QV.AC . Share clear recommendations about what is worth testing or adopting and why. Mandatory: 7+ years of product management experience, ideally working on AI software products with technical engineering teams. Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned. A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI. The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements. Strong product judgment, with attention to usability, scope, and measurable user value. Confidence creating prototypes using design or coding tools Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues. A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback. Familiarity with product analytics, user research, and iterative software development. Preferred: Experience with local AI, on-device inference, or open-source models. Experience building AI assistants, conversational interfaces, or multimodal features. Familiarity with desktop or mobile product development. An understanding of peer-to-peer technologies and decentralized applications. Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors. Experience working in a distributed team. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Dublin, Ireland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem. We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products. You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration. This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use. Responsibilities Help shape AI features: Work with the Product Lead to translate the QV.AC vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation. Understand users and their problems: Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better. Turn ideas into clear specifications: Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success. Prototype and explore: Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team. Collaborate on technical trade-offs: Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience. Support prioritization and planning: Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities. Drive feature delivery: Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams. Stay close to AI developments: Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to QV.AC . Share clear recommendations about what is worth testing or adopting and why. Mandatory: 7+ years of product management experience, ideally working on AI software products with technical engineering teams. Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned. A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI. The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements. Strong product judgment, with attention to usability, scope, and measurable user value. Confidence creating prototypes using design or coding tools Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues. A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback. Familiarity with product analytics, user research, and iterative software development. Preferred: Experience with local AI, on-device inference, or open-source models. Experience building AI assistants, conversational interfaces, or multimodal features. Familiarity with desktop or mobile product development. An understanding of peer-to-peer technologies and decentralized applications. Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors. Experience working in a distributed team. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Lugano, Switzerland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem. We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products. You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration. This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use. Responsibilities Help shape AI features: Work with the Product Lead to translate the QV.AC vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation. Understand users and their problems: Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better. Turn ideas into clear specifications: Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success. Prototype and explore: Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team. Collaborate on technical trade-offs: Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience. Support prioritization and planning: Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities. Drive feature delivery: Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams. Stay close to AI developments: Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to QV.AC . Share clear recommendations about what is worth testing or adopting and why. Mandatory: 7+ years of product management experience, ideally working on AI software products with technical engineering teams. Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned. A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI. The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements. Strong product judgment, with attention to usability, scope, and measurable user value. Confidence creating prototypes using design or coding tools Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues. A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback. Familiarity with product analytics, user research, and iterative software development. Preferred: Experience with local AI, on-device inference, or open-source models. Experience building AI assistants, conversational interfaces, or multimodal features. Familiarity with desktop or mobile product development. An understanding of peer-to-peer technologies and decentralized applications. Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors. Experience working in a distributed team. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Islamabad Capital Territory, Pakistan Customer Success Representative Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction. You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships. This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention. You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience. Work Schedule & Shift Flexibility Our customer operations run 24/7 to support customers across different markets and time zones. Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required. Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required. This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule. What You'll Own Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels. Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction. Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value. Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required. Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility. Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey. Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes. Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention. Skills & Qualifications 4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce. Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction. Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy. Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions. Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage. Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability. Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Tbilisi, Georgia Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem. We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products. You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration. This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use. Responsibilities Help shape AI features: Work with the Product Lead to translate the QV.AC vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation. Understand users and their problems: Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better. Turn ideas into clear specifications: Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success. Prototype and explore: Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team. Collaborate on technical trade-offs: Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience. Support prioritization and planning: Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities. Drive feature delivery: Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams. Stay close to AI developments: Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to QV.AC . Share clear recommendations about what is worth testing or adopting and why. Mandatory: 7+ years of product management experience, ideally working on AI software products with technical engineering teams. Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned. A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI. The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements. Strong product judgment, with attention to usability, scope, and measurable user value. Confidence creating prototypes using design or coding tools Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues. A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback. Familiarity with product analytics, user research, and iterative software development. Preferred: Experience with local AI, on-device inference, or open-source models. Experience building AI assistants, conversational interfaces, or multimodal features. Familiarity with desktop or mobile product development. An understanding of peer-to-peer technologies and decentralized applications. Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors. Experience working in a distributed team. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.