Location: Guatemala
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The Head of Sales will be responsible for helping our clients in different industries to grow their business using TikTok. You will be navigating through complex business situations, help clients solve their challenges and contribute to growing our revenue with ad products. You will champion the use of AI tools and workflows to accelerate team performance, client insights, and revenue outcomes. You need to utilize your strategic and analytical business skills, along with talent management skills to cultivate and lead the team.
Main Responsibilities
Build strong partnerships with key clients and C-level executives in CPG, Finance, Tel/Tech & Auto.
Cultivate a team of ad sales managers, equipping them with AI-powered tools for prospecting, pitch personalization, performance analysis, and forecasting.
Manage the team through coaching, training and recruiting, establishing a culture of continuous AI adoption.
Sustain close communication with clients and local sales counterparts to maximize strategies and engender trust and collaboration.
Establish managerial processes: annual planning, budget prioritization, impact measurement, using AI-driven dashboards and forecasting models to inform decisions.
Stay ahead of AI trends in adtech and media, translating them into competitive advantages for clients and the team.
Regularly consult with local/regional sales leadership to enhance brand and product positioning.
Skills and Experience Required:
Minimum 10+ years of experience in media sales with knowledge in digital performance marketing and ad metrics.
3+ years of people management experience
Demonstrated experience using AI tools in a sales context (e.g. Salesforce Einstein, HubSpot AI, ChatGPT/Claude for client communications, Gong, 6sense, or similar)
Deep understanding of ad tech partners — structure, economics, processes, roles and clients.
Leadership skills — strong point of view, ability to navigate complex matrix organizations.
Data-literate mindset: comfortable interpreting AI-generated insights and translating them into actionable sales strategies.
Ability to lead, plan and manage extensive advertising budgets & campaigns.
Proficient in Spanish and English.
What Will Make Us Really Love You
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 130+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Singapore, Singapore
Workplace: Hybrid
ABOUT PAVE BANK
Pave Bank is building modern financial infrastructure across payments, banking, trading, and digital asset services. We operate at the intersection of regulated finance, technology, and global capital movement, with a focus on creating products that are operationally robust, commercially scalable, and technically sophisticated.
We are looking for a Product Manager who is comfortable operating in ambiguity, translating complex business problems into executable product and engineering outcomes, and helping shape new business verticals from the ground up.
This is not a traditional “roadmap maintenance” product role. The ideal candidate is commercially curious, technically literate, and excited to work across multiple domains within financial services.
Over time, we expect this role to evolve into ownership of a business unit or strategic product vertical.
WHAT YOU’LL DO
Drive Cross-Functional Product Execution
- Work closely with leadership, operations, compliance, partnerships, and engineering teams to shape and launch new capabilities.
- Translate business needs, operational workflows, and strategic goals into clear product requirements and execution plans.
- Partner with engineers on product design, technical tradeoffs, implementation sequencing, and delivery.
- Help define APIs, workflows, operational tooling, and user experiences across financial products.
Operate Across Multiple Financial Domains
You may work across:
- Cross-border payments
- Banking infrastructure
- Trading and liquidity products
- Investment-related initiatives
- Treasury and settlement workflows
- Client-facing financial tooling
The role requires comfort switching contexts quickly and developing working fluency in multiple parts of the financial stack.
Strategic and Commercial Thinking
- Identify opportunities for new product lines, operational efficiencies, or market expansion.
- Contribute to business cases, market sizing, pricing considerations, and go-to-market thinking.
- Work with stakeholders to evaluate commercial viability and operational feasibility of new initiatives.
- Think beyond feature delivery and understand how products contribute to revenue, risk, and long-term company positioning.
Communication & Alignment
- Act as the bridge between business and technical teams.
- Bring clarity to ambiguous problems and align stakeholders around priorities and execution.
- Communicate effectively with both highly technical engineers and commercially-focused stakeholders.
WHAT WE’RE LOOKING FOR
Strong Product & Business Judgment
- Ability to break down ambiguous business problems into structured execution plans.
- Strong intuition for prioritization, tradeoffs, and operational practicality.
- Commercial mindset with interest in how financial products create value.
Technical Fluency
You do not need to be an engineer, but you should be comfortable:
- Working closely with backend and infrastructure teams
- Understanding APIs, workflows, and system dependencies
- Discussing implementation tradeoffs with engineers
- Writing clear and structured product requirements
Adaptability
- Comfortable operating in fast-moving environments with evolving priorities.
- Able to move between strategic discussions and execution details.
- Curious and proactive in unfamiliar domains.
Communication Skills
- Clear written and verbal communication.
- Ability to synthesize complex topics into actionable decisions.
- Comfortable engaging with senior stakeholders and cross-functional teams.
Nice to Have
- Experience in fintech, banking, payments, trading, or financial services
- Exposure to regulated environments
- Experience working with engineering teams on backend-heavy products
- Background in consulting, startups, strategy, operations, or technical product management
- Experience building 0→1 products or new business initiatives
WHY THIS ROLE IS DIFFERENT
This role is designed for someone who wants to grow beyond traditional product management.
You will be exposed to:
- Strategic business decisions
- Financial infrastructure and global payments
- Technical systems and operational workflows
- New market and product expansion
- Leadership opportunities across emerging business lines
We are looking for someone who wants to help build the business.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Sales Enablement
leader to architect the growth journey for our global sales organization. At Canonical, sales enablement isn't just about onboarding; it’s about ensuring our teams can articulate the complex value of Ubuntu, OpenStack, and AI infrastructure to the world’s most sophisticated tech leaders. You will act as a trusted partner to identify, scope, and implement tooling and workflow improvements that drive efficiency and reduce friction in the sales process. You will sit at the intersection of Product, Marketing, and Sales, transforming high-level strategy into actionable field excellence.
If you are an experienced
leader
ready to lead global strategy, you will find a high-performance environment that challenges you. You will work with Sales Leadership to identify performance gaps, reduce ramp time, improve productivity and increase win rates. This is a high-visibility role where you will ensure our "distributed-first" workforce remains the sharpest in the industry.
Location:
These are EMEA-based remote roles.
The role entails
Lead enablement programs to drive continuous improvement in sales productivity and ramp time
Lead the design and execution of global sales enablement strategies to drive revenue growth
Provide coaching and mentoring that incorporates sales strategy, process and proven sales methodology
Drive the creation of advanced sales plays and competitive intelligence resources for enterprise markets
Collaborate and align cross-functionally with Sales, Revenue Operations, Product, Marketing, and all GTM teams to ensure enablement strategy supports broader organizational objectives
Own the end-to-end sales onboarding experience, ensuring new hires reach peak productivity rapidly
Identify and deliver training needs for Sales teams for continuous improvements
Collaborate with Product Management and Marketing to translate technical roadmaps into value-based sales narratives
Manage the sales enablement tech stack (CRM, LMS, etc.) to ensure tools are optimizing, not hindering, the sales process through right-time right-place delivery
Provide a framework to relevant teams to develop and maintain high-quality sales assets, including discovery guides, pitch decks, and battlecards
Facilitate live and virtual training sessions on advanced product features and sales techniques
Coordinate the logistics for global sales training events and twice-yearly "sprint" weeks
Monitor, report and act on the adoption and effectiveness of enablement initiatives using data-driven insights
Support the senior team in preparing reports for leadership and auditing sales documentation for accuracy
What we are looking for in you
Exceptional academic track record from both high school and university
Demonstrated experience coaching sales leaders and diagnosing business challenges to drive organizational improvement
Proficiency in a modern sales methodology such as MEDDPICC – able to coach leaders and sellers using this methodology
Ability to align and influence others, establish direction, achieve consensus, and execute
Experience building enablement programs from the ground up in emerging or high-growth markets
Track record of going above-and-beyond expectations to achieve outstanding results
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity and effective in a multi-cultural, multi-national organization
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience in sales enablement, technical training, or sales operations (level-dependent)
Proficiency with Salesforce, modern LMS platforms and project management tools (e.g. Jira)
Basic knowledge of cloud infrastructure (AWS, Azure, or GCP)
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Sydney, Australia
Riot’s mission is to put players at the center of everything we do. We do this by continuing to create, evolve and deliver new experiences to players with games like Teamfight Tactics, Legends of Runeterra, VALORANT, and League of Legends.
Game Producers lead teams, initiatives and products from conception through launch and operation inside of the gaming space. They create and align teams to product vision, have a deep understanding of player needs, competitors and market conditions, and are able to balance scope, quality and time to predictably deliver at a high quality bar for players.
As a
Producer II
on an Unpublished R&D Product, you will be responsible for driving production efforts on a features team, supporting the development of player-facing systems. You will provide guidance and mentorship to less experienced producers. You will keep the players' experience, as well as the experience of dev teams within Riot, in mind as you track progress, deliver products/features, and organize priorities and goals. You will work within a cross functional team of engineers, designers and artists to support the team in delivering engaging experiences to our players. Your group will consist of Rioters across the globe, including Sydney and North America. You will report to a Senior Manager of Production supporting the R&D Game Teams.
Responsibilities:
Lead the day-to-day production efforts for a cross-functional development team
Drive sprint planning, backlog prioritization, and milestone execution
Ensure strong team health, culture, and efficiency
Collaborate with stakeholders to clarify requirements and align on goals
Track progress, manage risks, and ensure delivery of high-quality tools and features
Promote best practices in planning, estimation, and documentation
Coordinate across teams to unblock dependencies and align technical solutions
Communicate clearly and consistently with partners in multiple time zones
Identify opportunities to improve developer workflows and system scalability
Required Qualifications:
3+ years of experience as a Producer, Project Manager or similar role in game development.
Ample experience working with cross-functional and distributed teams.
Strong stakeholder management skills.
Experience leading teams through all feature development phases (planning, execution, delivery, post-release support).
Experience applying Agile and Lean development processes such as Scrum or Kanban.
Desired Qualifications:
Experience with the video game industry, in either live or multiplayer games. A background in digital project management/Agile project management/Scrum Master in a technology setting will also be considered.
Experience working with teams building metagames or core gameplay systems.
Mastery of production tools like Jira to track development and create accurate reporting.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:
Medical Insurance that covers you and your dependents
Employee Assistance Program
Wellness fund
Donation matching of time and money to registered charities
Learning and Development opportunities
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're looking for a Principal Program Manager to join the Strategic Program Management team in San Francisco. This is a senior individual contributor role where you shape how Fin’s highest-priority objectives get set up for success and delivered. Reporting to Senior Manager, Strategic Program Management, you'll work directly with senior leaders across every org to turn ambiguous, high-stakes company goals into programs that deliver on their goals. You'll also raise the bar for how program management works at Fin, building the systems and practices that make the whole team, and those that work with you, better.
What will I be doing?
Partner directly with execs and senior leadership to define programs of work that enable Fin to hit its highest priority company objectives
Take a holistic view across programs, connecting the dots back to company strategy and surfacing gaps, misalignment, or opportunities to streamline
Take ambiguous, high-stakes problems and drive them to clarity - defining the right structure, roles, and decision-making frameworks, often from scratch
Drive cross-functional decision-making by identifying the right stakeholders, surfacing the information they need and recommendations
Proactively identify program risks and anticipate change before it happens, driving action to course-correct and maintain momentum
Set and raise the bar for how program management works at Fin - creating new frameworks, challenging existing processes that aren't working, and feeding learnings back into how the team operates
Hold people accountable at every level, from workstream drivers to exec sponsors, ensuring progress and ownership across complex, cross-functional programs
Mentor and develop teammates, making the people around you better and faster
Evangelize program management across the company - shaping how other teams and orgs think about execution, collaboration, and ways of working
What skills do I need?
You have 8+ years of experience in program management with a track record of leading large, complex, cross-functional programs in a fast paced AI/SaaS B2B environment with an evolving strategy
Proven experience working directly with senior level leadership, you’re comfortable engaging with and influencing senior executives and leadership to get to the right outcome
High ownership and agency, with the ability to manage multiple high-profile, high-visibility programs simultaneously in a fast-paced environment
A strategic thinker who connects execution to company strategy, spots gaps across programs, and understands how mission, product, and financial plan tie together
You are solutions oriented and proactive when it comes to taking action to solve problems and mitigate risks
You have strong facilitation and stakeholder management skills with a track record of bringing together senior-level viewpoints and driving alignment
You’re an excellent self-starter with a track record of seamless execution on complex programs with minimal guidance
You've built and significantly improved program management practices, frameworks, or ways of working at a previous company
Excellent communicator who can flex between an exec room and a cross-functional working group, adapting style and depth to the audience
Experience mentoring or developing others, whether direct reports or peers - you make the people around you better
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $189,000-$225,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote: United States; San Francisco HQ; Remote: Canada
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
In order to deliver Render to our users, we must first provide the best internal developer platform for engineers to move fast, confidently, reliably, and securely along paved paths with the right set of tools, observability and guardrails. As Engineering Manager for the newly formed Platform team, you’ll lead a growing group of talented engineers — both established team members and future hires — who are energized by the opportunity to build this space alongside you.
Together, you will modernize and bring Render's internal developer platform and shared production infrastructure (observability, CI/CD, developer environments, storage, and more) from good to great. Because the landscape we operate in is evolving rapidly, we build infrastructure that is modular and adaptable, able to support a product direction that is itself responding to a fast-moving market without over-indexing on any single bet. This team will have tremendous impact; unlike most infrastructure teams that build for internal consumers, our infrastructure is the product. Not only will you be enhancing the velocity and impact of your fellow Render engineers, but the 4.5 million developers using our platform as well.
This role blends strong technical leadership with product thinking: you’ll partner closely with other engineering teams as well as product managers to translate user needs into high-quality, scalable systems that developers rely on every day. You’ll be responsible for guiding technical direction, developing engineers, and ensuring the team ships meaningful improvements quickly while maintaining the high standards that define Render’s platform. The ideal candidate brings a strong engineering background, a deep sense of ownership, and a passion for building products that developers love.
WHAT YOU'LL DO
- Lead and grow a team of platform engineers, supporting their development through mentorship, feedback, and clear technical guidance.
- Drive execution on key product initiatives from ideation through launch, balancing speed with high standards of reliability and quality.
- Foster a culture of ownership, accountability, and continuous improvement across engineering practices and team processes.
- Engage deeply in technical discussions, guiding system design decisions and helping the team navigate architectural tradeoffs.
- Stay up to date with relevant industry trends, emerging tools, and developer practices that will inform future team learning and opportunities for investment.
- Help the team break down complex problems into incremental milestones that deliver value quickly while supporting long-term platform evolution.
- Ensure teams maintain a strong understanding of the developer experience and reliability, security, and velocity impact of the features they build.
- Partner closely with other teams like Runtime, Security, and Product to understand needs, align priorities, and ensure delivery of impactful features and solutions through thoughtful technical solutions and product roadmaps.
WHAT WE'RE LOOKING FOR
- 8+ years as an Engineer on an Infrastructure or similarly shaped team shipping products or features for other developers.
- 4+ years of experience managing people and developing engineers, including hiring, mentorship, and performance management.
- Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and design.
- Strong technical background with the ability to engage deeply in system design, architecture, and engineering tradeoffs.
- Ability to translate engineering goals and user needs into roadmaps and shipped features.
- A strong sense of ownership and accountability for both team outcomes and long-term system health.
- Experience improving Reliability and/or Developer Experience through tooling, processes, and team practices.
- Deep experience with open source technologies supporting an internal platform tool or cluster, build & deployment systems, CI/CD, observability, and/or configuration management.
NICE-TO-HAVES
- Background working on highly scalable distributed systems or infrastructure platforms.
- Experience on teams managing large fleets of developer environments, sandboxes, or testing ecosystems.
- Experience building platforms and/or products used directly by developers.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New Delhi, India; Pune, India; Philippines
Top 3 Reasons To Join Us
Competitive salary, strong equity and sales incentive package
Working on the latest tech for the insurtech market leader
Shaping the future of the insurance industry
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global next-gen insurance platform for health, life, and P&C
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
We are backed by reputable VC funds and strategic institutional investors
We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
CoverGo is looking for a
Product Solutions Consultant
to lead the solution-consulting and product demonstration experience across the sales cycle. Sitting at the intersection of Sales, Product, and Delivery, you will run tailored platform demos, facilitate discovery and solution-design workshops, and translate insurer requirements into compelling, configured demonstrations of the CoverGo platform.
You are someone who actively uses AI tools as a force multiplier — to draft faster, research deeper, and operate at a pace that keeps up with a high-velocity sales environment.
You should be comfortable engaging both technical evaluators and C-level decision-makers, and confident owning the technical narrative that wins enterprise insurance deals.
Lead tailored product demonstrations of the CoverGo platform across health, life, and P&C use cases, adapting the story to each insurer's priorities
Design and facilitate discovery calls, solution-design sessions, and client workshops to understand, analyze, and clarify requirements and scope
Build and configure proof-of-concept insurance products in the CoverGo platform to showcase capabilities and features to clients
Use AI tools (e.g. LLMs, prompt engineering, AI-assisted research) as a core part of the workflow — to generate demo scripts, draft RFP/RFI responses, produce proposals, and accelerate content turnaround across the presales cycle
Partner with the Sales team throughout the sales conversion process, providing solution consulting that advances and closes opportunities
Translate client requirements into solution overviews, value propositions, and techno-commercial proposals
Collaborate with Solutions Architects, Product, and Engineering/Delivery teams on feasibility, effort estimation, and the best solution approach for each client
Support the handover to the Delivery team once deals are closed-won, and help lead project kick-off meetings
Provide enablement and training to develop clients' usage of the platform through technical information and guidance
Build and maintain a reusable library of demo assets, templates, and a presales knowledge base to scale the function and reduce repeat effort
Any other task that may be assigned
What We Need
Bachelor's degree in Insurance, Technology, Business Administration, Sales, or a related field
5+ years of experience in presales, solution consulting, sales engineering, or pre-sales business analysis
Strong experience working in the insurance or insurtech industry is required
Strong proficiency with AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, or equivalent LLM-based tools) and the ability to apply them practically to presales workflows such as demo prep, content creation, and proposal writing is required
Demonstrated experience delivering demos, workshops, and presentations to enterprise and C-level audiences
Solid understanding of insurance business processes across at least one line of business (e.g. product setup, underwriting, pricing, policy administration, endorsements, billing, renewals, and/or claims)
Experience configuring and demonstrating SaaS platforms; exposure to no-code or low-code platforms is an advantage
Exceptional presentation and communication capabilities in written and verbal English, proficiency in other languages is an advantage
Strong storytelling ability able to make platform value tangible and relevant to each audience
Excellent facilitation, interpersonal, and stakeholder-management skills with the ability to engage an audience
Why You'll Love Working Here
International Environment
Health Insurance
Company activities and team offsites
Diverse, talented and fun team to work with
Open communication and flat hierarchy
Global mobility opportunities
Training and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a relentless, strategic, and entrepreneurial Founding Sales Development Representative to build the bedrock of our outbound engine. As the first dedicated SDR hire, you won’t just be following a playbook—you will be writing it. You will work directly with the leadership team to define our market approach, experiment with messaging, and scale our presence within the B2B tech landscape. This is a high-impact role designed for a "builder" who thrives in the ambiguity of an early-stage environment and is hungry to transition into a leadership or senior sales role as the company grows.
Key Responsibilities
Own the end-to-end top-of-funnel strategy, from lead generation and prospecting to qualifying and booking initial meetings.
Design, test, and iterate on multi-channel outbound sequences (email, LinkedIn, phone, and creative video) to engage our Ideal Customer Profile.
Partner with the founding team to refine value propositions and product-market fit based on real-time prospect feedback.
Manage and maintain a clean CRM pipeline, ensuring accurate forecasting and data integrity.
Identify high-value accounts and map out key stakeholders within target organizations.
Help select and implement the sales tech stack required to automate and scale outreach efforts.
Requirements
Proven track record as an SDR within a B2B SaaS or high-growth tech environment.
Previous experience as a Founding SDR or an early hire at a seed/Series A startup.
Mastery of modern outbound sales tools (e.g., Apollo, Outreach, Salesloft, LinkedIn Sales Navigator).
Exceptional written and verbal communication skills with the ability to distill complex technical concepts into compelling value props.
A "hunter" mentality with a bias toward action and a high degree of resilience.
Proven ability to work autonomously and manage your own time effectively in a fast-paced environment.
Direct experience selling AI-driven software or developer tools.
Experience in "full-cycle" sales or closing small deals.
Basic understanding of data analytics or technical infrastructure.
Previous success in a remote-first work environment.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Seattle, WA
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
WHAT YOU’LL BRING
- 5+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $165,000–$380,000 USD
Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and the Growth team owns the product loops that help them discover, adopt, and build lasting habits around our most important AI experiences.
As a growth engineer at Perplexity, you'll work across the full funnel — activation, onboarding, SEO, lifecycle, conversion, retention, and paid upgrade moments — while also building the applied AI systems that make those experiences smarter. Engineers are responsible for end-to-end projects from training and productionizing classifiers to identify high-intent users, personalizing value discovery, shipping contextual onboarding experiments, or wiring new AI capabilities into measurable adoption and revenue outcomes.
Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product - we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end.
Tech Stack: TypeScript | Next.js | React | Python | PostgreSQL | Eppo | AWS
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Design, build, and own growth surfaces across the full funnel — activation, onboarding, SEO, lifecycle, conversion, retention, and paid upgrade moments — for Computer and every Perplexity product.
- Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel and learning quickly from each.
- Build applied AI systems that power growth: classifiers for high-intent segments, personalization for value discovery, and AI-driven onboarding and recommendation surfaces.
- Launch vertical-specific experiences (e.g., students, enterprise organizations) that connect new AI capabilities to measurable adoption and revenue outcomes.
- Hill-climb on the metrics that matter: activation rate, paid conversion, retention, and habit formation, instrumented with clean data and trustworthy experiment readouts.
- Partner closely with Product, Design, Data Science, Monetization, Marketing, and Applied AI to translate behavioral signals and model outputs into durable product surfaces.
QUALIFICATIONS
- 2+ years of professional software engineering experience (we're open to strong junior and mid-level candidates with a track record of shipping).
- Full-stack engineering skills, with comfort across a modern web stack (we use Next.js, React, TypeScript on the frontend and Python on the backend).
- Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome.
- Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents).
- Comfort with SQL and data-informed decision-making — you can pull, segment, and interpret your own funnel data.
- Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions.
- Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission.
- Genuine interest and adoption of AI products and willingness to learn quickly.
NICE TO HAVE
- Direct experience on a growth, activation, conversion, retention, or lifecycle team at a consumer or PLG/self-serve SaaS company.
- Experience training and productionizing ML models (classifiers, ranking, personalization) and connecting them to product surfaces.
- Experience with SEO, lifecycle marketing tooling, or paid acquisition surfaces.
- Familiarity with subscription and/or usage based billing products, paywalls, or paid upgrade experimentation.
- Experience shipping for both consumer and enterprise audiences.
- Time spent at a fast-growing startup or on a high-ownership engineering team.
- Familiarity with mobile development - Swift/Objective-C/Kotlin/Java, in-app payments, mobile release cycles, Apple App Store and/or Google Play Store guidelines, and rollout monitoring
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and the Growth team owns the product loops that help them discover, adopt, and build lasting habits around our most important AI experiences.
As a growth engineer at Perplexity, you'll work across the full funnel — activation, onboarding, SEO, lifecycle, conversion, retention, and paid upgrade moments — while also building the applied AI systems that make those experiences smarter. Engineers are responsible for end-to-end projects from training and productionizing classifiers to identify high-intent users, personalizing value discovery, shipping contextual onboarding experiments, or wiring new AI capabilities into measurable adoption and revenue outcomes.
Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product - we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end.
Tech Stack: TypeScript | Next.js | React | Python | PostgreSQL | Eppo | AWS
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Design, build, and own growth surfaces across the full funnel — activation, onboarding, SEO, lifecycle, conversion, retention, and paid upgrade moments — for Computer and every Perplexity product.
- Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel and learning quickly from each.
- Build applied AI systems that power growth: classifiers for high-intent segments, personalization for value discovery, and AI-driven onboarding and recommendation surfaces.
- Launch vertical-specific experiences (e.g., students, enterprise organizations) that connect new AI capabilities to measurable adoption and revenue outcomes.
- Hill-climb on the metrics that matter: activation rate, paid conversion, retention, and habit formation, instrumented with clean data and trustworthy experiment readouts.
- Partner closely with Product, Design, Data Science, Monetization, Marketing, and Applied AI to translate behavioral signals and model outputs into durable product surfaces.
QUALIFICATIONS
- 2+ years of professional software engineering experience (we're open to strong junior and mid-level candidates with a track record of shipping).
- Full-stack engineering skills, with comfort across a modern web stack (we use Next.js, React, TypeScript on the frontend and Python on the backend).
- Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome.
- Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents).
- Comfort with SQL and data-informed decision-making — you can pull, segment, and interpret your own funnel data.
- Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions.
- Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission.
- Genuine interest and adoption of AI products and willingness to learn quickly.
NICE TO HAVE
- Direct experience on a growth, activation, conversion, retention, or lifecycle team at a consumer or PLG/self-serve SaaS company.
- Experience training and productionizing ML models (classifiers, ranking, personalization) and connecting them to product surfaces.
- Experience with SEO, lifecycle marketing tooling, or paid acquisition surfaces.
- Familiarity with subscription and/or usage based billing products, paywalls, or paid upgrade experimentation.
- Experience shipping for both consumer and enterprise audiences.
- Time spent at a fast-growing startup or on a high-ownership engineering team.
- Familiarity with mobile development - Swift/Objective-C/Kotlin/Java, in-app payments, mobile release cycles, Apple App Store and/or Google Play Store guidelines, and rollout monitoring
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: New York, US
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For New York City based hires: Estimated annual salary of $234,000 - $292,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth.
WHAT YOU'LL DO
- Build and own detailed financial and operational models with the highest quality and accuracy
- Use data to influence key strategic decisions across Product, GTM, and business leadership
- Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing
- Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders
- Partner closely with business leaders to translate strategy into execution and drive accountability
- Help run bi-annual budgeting and headcount planning cycles
- Manage company performance against financial targets — identifying where to course-correct and where to accelerate
- Build and maintain internal tools that reduce manual work and improve data accuracy across the finance org
WHAT YOU NEED
- 4+ years in Investment Banking, Management Consulting, VC/PE, or Corporate Finance at a top-tier technology company
- Excellent financial modeling and quantitative / data analysis skills
- Extreme attention to detail with a high regard for precision
- Exceptional verbal and written communication skills
- Track record of developing and maintaining relationships with internal and external partners
- A "get things done" mentality — you dissect complex problems, find solutions, and drive them to completion with a high degree of autonomy
- Comfort operating in ambiguity and adapting to evolving priorities
NICE TO HAVES
- Expertise with Looker, SQL, and/or Python
- Systems thinking — you design processes to be reliable, scalable, and maintainable
- Curiosity about AI tools — prior experience is a plus, but not required
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Senior Atlassian Engineer
, you will develop and manage our Atlassian platform (Jira, Jira Service Management, and Confluence) and its integrations, and help business units adopt it into their processes. The role balances deep technical and workflow expertise with strong communication skills. You’ll run the platform like an internal product, not a ticketing system: owning outcomes, modernizing how DRW works, and leading the adoption of AI-native workflows across the firm.
You’ll be right at home if you:
Have 5+ years of experience as a Jira Administrator, Developer, Architect or similar role, supporting Jira, JSM, and Confluence in an enterprise, multi-team environment.
Deep Jira development expertise, from custom workflows to advanced scripting, ideally in an Agile environment.
Experience administering and supporting Confluence, including spaces, permissions, templates, and apps.
Experience migrating Jira and Confluence from Data Center to Cloud, including planning, data validation, and cutover, is a must.
Hands-on experience with Jira Service Management (JSM) and ITSM best practices, including designing and configuring complex service desk workflows.
Experience building HR and enterprise service workflows in JSM, such as onboarding, offboarding, access requests, and employee case management.
Experience designing and managing Jira Assets (CMDB), including object schemas, data imports and integrations, and linking assets to service requests and workflows, is a plus.
Experience with third-party integrations (e.g., Slack, SharePoint, Exalate) and building custom ones using REST APIs, webhooks, and middleware (e.g., MuleSoft, Zapier); scripting in Python, Groovy, or JavaScript is a strong plus.
Comfortable with Git, sandbox-to-production promotion, testing, and change management in a controlled environment.
Hands-on experience building with AI-native tools, such as Rovo, Claude, MCP servers, agent frameworks, and prompt-based workflows, to automate business processes. Practical grasp of AI guardrails such as permissions, data security, and monitoring.
Excellent communication skills with technical teams, consultants, and business stakeholders.
Atlassian certifications (e.g., ACP-120 Jira Administrator, ACP-620 Jira Service Management, ACP-420 Confluence Administrator) are highly preferred.
Have a bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
What you’ll be working on:
Platform Administration: Full support of our Jira and Confluence environments end to end, setting governance and configuration standards that keep the platform scalable and easy to use.
Cloud Migration: Help deliver our Data Center to Cloud migration, from planning through cutover, with minimal business disruption.
Service Management: Build and optimize JSM service desks, Assets (CMDB), and HR workflows (e.g., onboarding, offboarding, case management), streamlining request types, SLAs, and routing so employees get fast, predictable service.
System Integrations: Design and maintain integrations between Atlassian and adjacent business systems (e.g., Slack, HR platforms, identity providers) so data flows reliably and teams avoid duplicate work.
Platform Health & Hygiene: Own monitoring, auditing, and data hygiene practices so the platform stays performant, compliant, and audit-ready.
Automation & Self-Service: Drive automation and self-service that measurably cuts manual effort, improves the user experience, and scales support without adding headcount.
AI Enablement: Drive AI adoption on the platform by building and deploying agents, connectors, and prompt-based workflows (e.g., Rovo, Claude, MCP servers) that automate triage, knowledge retrieval, and routine requests, with the guardrails a regulated environment requires.
Platform Roadmap: Identify opportunities to modernize internal processes and adopt new Atlassian capabilities, and help shape the platform roadmap with IT leadership.
Stakeholder Partnership: Partner with teams across DRW to understand their needs, align on common processes, and deliver secure, tailored Atlassian solutions.
Consultant Management: Partner with external Atlassian consultants to ensure deliverables meet business requirements and deadlines.
The annual base salary range for this position is $150,000 USD to $200,000 USD depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-AA1
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Software Development Engineer In Test, ML/AI
At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences.
We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference!
Overview
We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.
What you’ll do
Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components.
Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows.
Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios.
Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness.
Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java.
Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation.
Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution.
Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems.
Improve automation reliability, reduce flakiness, and optimize execution efficiency.
Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows.
Collaborate across teams to establish scalable quality standards, tooling, and guidelines.
Required qualifications
Bachelor’s degree in Computer Science or equivalent
5+ years of experience as an SDET or QE engineer focused on backend and distributed systems.
Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences.
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Strong experience testing RESTful APIs, microservices, and distributed architectures.
Proficiency in Python, Java, JS or similar languages for automation development.
Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium.
Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.).
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker).
Familiarity with databases, monitoring, and observability tools.
Strong understanding of SDLC, Agile methodologies, and release processes.
Excellent problem-solving, debugging, and communication skills.
Preferred qualifications
Experience validating ML outputs using statistical analysis or scenario-based testing approaches.
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
Prior work in content moderation ML, security, fraud detection, or adversarial ML.
Experience testing high-scale, low-latency online services.
Experience with Databricks or similar ML platform tooling.
Familiarity with Node.js, React, or modern frontend technologies.
Experience testing mobile, console, or other non-PC platforms.
What sets you apart
Strong combination of automation engineering and delivery ownership.
Ability to drive quality across complex cross-functional initiatives.
Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions.
Proven risk management and dependency coordination skills.
Ability to influence engineering teams and promote quality guidelines.
Passion for scalable, reliable, and maintainable automation systems.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$152,500
—
$228,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org
Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact
Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers
Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track
Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities
Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly
Strategically implement AI workflows to build scalable processes that generate and deliver insights faster
Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view
We'd love to hear from you if you have:
Experience building and running a VOC program, as a PM or Manager, with a strong POV on what good looks like
A background in a customer-facing function (Support, Success, or Sales – Support preferred)
Demonstrated ownership mentality — a track record of identifying problems, driving solutions, and ruthlessly prioritizing when capacity is limited
Fluency in AI workflows and demonstrated ability to build lightweight, scalable processes quickly
Strong analytical and communication skills, with a demonstrated ability to translate data into compelling customer narratives, influence cross-functional stakeholders, and drive action across a range of audiences
While not required, it’s an added plus if you also have:
Previous experience with Figma products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, US
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
This is a senior product role on a small, high-leverage product team. You'll own key pieces of the product line — from how we position it, to how we price it, to how the field sells it. You'll work closely with engineering and be the person Marketing and Field teams looks to for the answer to "why us, why now”.
We need a product leader who lives close to customers and to revenue, who can hold a deeply technical conversation with multiple stakeholders - from technical buyers to executives, and who treats GTM as a first-class part of the product — not something that happens after the product is "done."
What You Will Do:
Growth strategy for AI
— where we play, who we sell to, how we win, and the sequencing of bets that gets us there
The customer and buyer motion
— being in front of inference platform teams, data platform leads, and the buyers who decide. Joining strategic deals. Running the win/loss loop and feeding it back into strategy.
Positioning and narrative
— partnering with Marketing on how the AI stories land in market, what we publish, and how a first-time buyer encounters MinIO
Field partnership
— building the assets sellers actually use, supporting the deals that matter, making sure the field can run an inference-buyer or lakehouse-buyer conversation confidently
Pricing and packaging
— how
MinIO portfolio products are packaged,
how the AI and Analytics motions are priced differently if they should be, and how we capture value as workloads grow
Competitive intelligence
— knowing the AI training inference competitive landscape, and shaping how we differentiate
Partner GTM for AI
— the AI ecosystem is partner-heavy, and unlocking it is part of the role
Influence on the product
— through customer signal, pipeline data, and competitive insight you will be the most informed external voice in the room to influence direction.
Your Skills and Experience:
8+ years in product management, with at least 3 years on infrastructure, data, or AI/ML products sold to technical buyers
Demonstrated fluency in modern AI and analytics stacks — you don't need to have trained a foundation model, but you should be conversant in how training and inference pipelines actually consume storage, key tradeoffs and why it matters, and how data platform teams make build/buy decisions
A track record of working closely with field teams on real revenue — you've sat in on deals, you've built enablement that sellers actually used, you've changed a deal's outcome with a well-timed product conversation
Partnership with marketing on crafting compelling narratives, presented at external conferences, webinars
Strong analytical instincts — you reach for data to test your hypotheses, not to confirm them
The ability to write clearly and think rigorously in writing. Most of the work that compounds in this role is written
Excellent partnership with engineering — you've earned engineers' trust before by being technically credible and by making prioritization defensible
Real comfort with pricing and packaging decisions — if you've owned or co-owned them, not just commented on them, that's a big plus
Background in storage, analytics, databases, or data infrastructure
If you have been an AI/ML Engineer with deep expertise in the data infrastructure stack we would love to talk to you.
Experience with open-source-adjacent commercial products and the unique GTM motions they require
Prior experience at a high-growth infrastructure company
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
ГибридSingapore, Singapore
УдалённоHome based - EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.