Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re building category defining AI products for legal professionals and the market is moving fast.
Harvey is looking for an experienced Executive Recruiter to support and scale our senior leadership hiring across functions and regions. Reporting to the Head of Executive Recruiting, you will partner closely with founders, executives, and VPs to attract and hire exceptional leadership talent from department heads to senior executives.
This role is highly visible and impactful, combining deep relationship building, rigorous research, and operational excellence. You will help deliver best in class executive hiring while contributing to the continued evolution of Harvey’s leadership recruiting strategy and processes.
WHAT YOU'LL DO
- Own and drive end to end executive and senior leadership searches across the organization.
- Partner with founders, executives, and hiring leaders to define role scope, success profiles, and hiring strategy.
- Build and maintain diverse, high quality leadership pipelines through proactive sourcing, networking, and market mapping.
- Deliver a thoughtful, white glove candidate experience for senior level candidates.
- Collaborate with the Head of Executive Recruiting and other recruiters to align on priorities, strategy, and execution.
- Manage and partner with external search firms when appropriate.
- Contribute to scalable processes, tools, and metrics for executive hiring.
- Provide market insights and talent intelligence to leadership to inform hiring decisions.
WHAT YOU HAVE
- 6–10+ years of executive recruiting experience, ideally with a combination of search firm/agency and in house experience.
- Proven success hiring senior leaders in high growth, global, or technology-driven companies.
- Strong research and sourcing capabilities, including the ability to identify and engage hard to reach executive talent.
- Solid understanding of executive compensation, assessment methodologies, and closing strategies.
- Exceptional stakeholder management and communication skills, with experience partnering closely with C-level leaders.
- Highly organized and data driven, with the ability to manage multiple complex searches simultaneously.
- Comfort operating in fast paced, evolving environments and contributing to process improvement.
COMPENSATION RANGE
$157,000 - $213,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re building category defining AI products for legal professionals and the market is moving fast.
Harvey is looking for an experienced Executive Recruiter to support and scale our senior leadership hiring across functions and regions. Reporting to the Head of Executive Recruiting, you will partner closely with founders, executives, and VPs to attract and hire exceptional leadership talent from department heads to senior executives.
This role is highly visible and impactful, combining deep relationship building, rigorous research, and operational excellence. You will help deliver best in class executive hiring while contributing to the continued evolution of Harvey’s leadership recruiting strategy and processes.
WHAT YOU'LL DO
- Own and drive end to end executive and senior leadership searches across the organization.
- Partner with founders, executives, and hiring leaders to define role scope, success profiles, and hiring strategy.
- Build and maintain diverse, high quality leadership pipelines through proactive sourcing, networking, and market mapping.
- Deliver a thoughtful, white glove candidate experience for senior level candidates.
- Collaborate with the Head of Executive Recruiting and other recruiters to align on priorities, strategy, and execution.
- Manage and partner with external search firms when appropriate.
- Contribute to scalable processes, tools, and metrics for executive hiring.
- Provide market insights and talent intelligence to leadership to inform hiring decisions.
WHAT YOU HAVE
- 6–10+ years of executive recruiting experience, ideally with a combination of search firm/agency and in house experience.
- Proven success hiring senior leaders in high growth, global, or technology-driven companies.
- Strong research and sourcing capabilities, including the ability to identify and engage hard to reach executive talent.
- Solid understanding of executive compensation, assessment methodologies, and closing strategies.
- Exceptional stakeholder management and communication skills, with experience partnering closely with C-level leaders.
- Highly organized and data driven, with the ability to manage multiple complex searches simultaneously.
- Comfort operating in fast paced, evolving environments and contributing to process improvement.
COMPENSATION RANGE
$157,000 - $213,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Azerbaijan; Ukraine
About Onedome
We're a UK fintech building high-throughput digital infrastructure for the mortgage and property space. Recently acquired Trussle. We're taking our platform to the next level: fully automated, self-healing, observable, and built to handle real traffic spikes (we have a TV launch coming up).
The role
You'll be our senior platform engineer. Not a traditional ops role. You'll treat infrastructure as a product, build the internal developer platform our engineers deploy through, and bring SRE discipline into the application tier when it's needed.
You won't have a platform team to lean on. You'll be building that capability. We know exactly what we need.
What you'll do
Own 5 AWS accounts across the organisation (QA, Prod, Infra, plus two others)
Architect and maintain infrastructure as code with Terraform. Replace the click-ops that's still around
Stand up CI/CD pipelines engineers actually want to use. Blue/green and canary where it makes sense
Run releases reliably and reduce key-person risk on the deploy process
Set up monitoring, alerting, and incident response so we catch issues before customers do. Define SLIs and SLOs that map to real user journeys
Lead incident response as the primary infra responder. Run blameless post-mortems
Patch and harden the platform. We're a fintech, this matters. IAM least privilege, secrets management, vulnerability scanning, MFA enforcement
Lead infrastructure work for the TV launch: traffic spikes, autoscaling, capacity planning, runbooks
Partner with backend engineers when production issues cross into the app tier. JVM tuning, connection pools, async patterns, memory leaks
Architect multi-region DR. Drive the platform toward self-healing
Optimise cost across DynamoDB, Lambda, and the wider AWS footprint
Set architectural guardrails with tech leads and SWEs. Mentor engineers as the platform capability grows
You must have
6+ years hands-on AWS in production (VPC, IAM, EC2/ECS/EKS, Lambda, S3, CloudFront, Route53, RDS, DynamoDB, SQS)
Production Terraform (Terragrunt a plus). Multi-environment state management
Production Kubernetes and Docker. EKS specifically
Strong CI/CD experience: GitHub Actions, GitLab, Jenkins, or ArgoCD. GitOps practices
Strong infrastructure security: IAM least privilege, secrets, patching, vulnerability scanning, MFA enforcement
Observability from scratch: CloudWatch, Datadog, Grafana, Prometheus, OpenTelemetry, or ELK
Solid backend competency in Java (Spring Boot), Python, or Node. Understanding of JVM, concurrency, async systems
Comfort being the senior infrastructure person. Self-directed, opinionated, disciplined about documentation
B2/C1 Level English
Nice to have
Fintech or other regulated industry experience
DynamoDB at scale (we run many tables with PITR and S3 exports, Lambda-driven daily incrementals)
AWS cost optimisation track record
Past experience as a first infrastructure hire at a small team
Building internal developer platforms or self-service tooling
AWS DevOps Pro, Solutions Architect Pro, or CKA
Service mesh experience (Istio, Linkerd) and DevSecOps practices
Firebase or GCP exposure (we have a small footprint there)
What you won't get from us
A platform team to lean on. You'll be building that capability
Click-ops everywhere. You'll be replacing what exists with IaC
Ambiguity about the work. We know exactly what we need
Working setup
UK working hours.
Fully remote across the EU
Tooling: Microsoft 365, Teams, Planner, Nuclino, GitHub
aws-vault with MFA enforcement on all accounts
Sustainable on-call rotation
Salary: $4,000 – $5,000 / month
Location: Remote - USA
At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes for patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
Our UX Designers thrive on solving hard problems. We deliver products and experiences by combining personal care with modern technology to give people the healthcare they deserve. We work closely to define emerging patterns, interactions, and visual systems from the ground up to solve problems that haven’t been solved yet. It’s an opportunity to not only design better healthcare software, but to design a whole new way to work.
We are seeking a talented and experienced Staff UX Designer to join our team and lead impactful design initiatives across our product suite. As a key member of the design leadership team, you will shape the quality of the user experience, collaborating closely with cross-functional teams to ensure our products are intuitive, user-centered, and aligned with business goals. You will be responsible for solving complex design challenges, elevating design quality by mentoring other designers, and driving a user-first mindset throughout the organization.
If you are a design leader who thrives in a fast-paced, outcome-driven environment and has a passion for creating products that make a meaningful impact, we would love to meet you!
As a Staff UX Designer, you will:
Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste.
Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges.
Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions.
Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence.
Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions.
Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions.
Success in this role looks like:
In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations, which are now actively in the hands of end users. You have dramatically elevated the user experience and are setting a new benchmark for design excellence. Your deep collaboration with leadership and data science teams has been essential in weaving ML features into the design and breaking new ground.
By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs. You’ve also incorporated these patterns and improvements into the Design System as a member of the Design System Team, while retiring or updating outdated patterns. You are now balancing the fine-tuning of next-gen experiences with launching new, high-impact projects, demonstrating your strategic vision and agility across the organization.
Long term, you continue to lead groundbreaking exploration projects with substantial potential. You are working collaboratively with senior leadership and data science teams to drive strategic design advancements. As a key player in the Design System, you are elevating design quality, consistently pushing the envelope and setting new standards for excellence.
You should get in touch if:
You have 7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML to deliver consumer-level, best-in-class experiences.
You have a portfolio that demonstrates industry mastery (healthcare experience is a plus but not required), showcasing advanced expertise in interaction and visual design, with a track record of creating outstanding, next-level user experiences.
You possess strategic thinking skills and have experience leading early-stage exploration projects with high-value potential, showcasing your ability to drive impactful design innovations.
You have a proven track record of managing and reconciling conflicting stakeholder feedback, resulting in cohesive and innovative design solutions.
You are adept at working with design systems, with experience in contributing to and maintaining high-quality, scalable design standards.
You are a natural leader who thrives on sharing your knowledge with others, helping to elevate the design capabilities of your team.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Counterpart Health:
In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$188,500
—
$245,000 USD
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm’s Compliance team implements a compliance program that enables Affirm to proactively adhere to regulatory requirements while also identifying and addressing potential regulatory issues that may arise. As a second line of defense, Compliance proactively partners with the business to support new products, markets, initiatives, change management, issue identification and remediation plans, and assessment/monitoring of third parties.
Affirm is actively seeking a Compliance Lead to support certain critical compliance management program elements. In this role, the Compliance Lead will help to administer Compliance’s Testing Program. This includes completing reviews to ensure compliance with federal/state regulations, identifying gaps and deficiencies with regulatory compliance concerns, collaborate with cross functional partners including Legal, Operations, Product, Engineering and senior management to resolve identified issues and further build out our compliance program. This role will report to the Senior Compliance Manager and will be required to work independently and cross-functionally.
What you'll do
Perform ongoing compliance testing and reporting on adherence to compliance program and federal/state regulatory requirements.
Work closely and cross-functionally with multiple departments (Compliance, Legal, Risk, Product, etc.) while completing reviews.
Support a very fast paced business with tight deadlines while providing diligent and detailed work product.
Collaborate with management to identify improvements to current processes or propose new processes to strengthen internal controls.
Coordinate the execution of the compliance risk assessment and control inventory, including collecting and documenting results.
Serve as an expert in the area of regulatory compliance and how it applies to new and/or revised products and services.
Continuously improve internal compliance processes relating to the Compliance Testing Program.
What we look for
5+ years of professional work experience in Compliance Testing, or Audit.
Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact Affirm’s business.
Experience in completing end-to-end compliance testing activities.
Strong communication and relationship management skills.
Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment.
Strong project management, critical thinking and analytical skills.
Excellent verbal and written communication skills with the ability to clearly present complex and sensitive issues.
Proficient computer navigation skills using a variety of software packages, including Google docs, word processing, spreadsheets, and presentations.
Must be detail oriented, thorough, and well organized.
Base Pay Grade
- J
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a Strategic Finance Business Partner to support our AI team and other business functions. Our Strategic Finance Business Partnership team serves as a trusted advisor to the company, driving our financial planning, forecasting, and review processes, and guiding critical decisions through insightful analyses and strategic thought partnership.
This is a high-impact role on a lean team: you’ll partner deeply across Engineering and Product to strengthen executive-level visibility into financial performance, improve forecast accuracy, and evaluate strategic investments across our product.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Embed deeply within the AI team and broader business as a trusted financial partner. Understand key cost drivers and the product roadmap to proactively surface financial implications, risks, and opportunities.
- Own weekly and monthly AI cost reporting end to end, delivering clear visibility into spend, usage, key trends, and anomalies for executives and functional leaders.
- Deliver thoughtful analyses to support strategic decisions with strong judgment, speed, and attention to detail.
- Support the monthly close and reporting process with Accounting, vendor and PO tracking, budget-versus-actuals cost analyses, and flux reviews
- Partner with the AI team, Product, Data Science, Engineering, and other cross-functional teams to deliver accurate forecasts and budgets.
- Strengthen AI cost data and reporting infrastructure by identifying data gaps, improving recurring workflows, and using AI and automation to make reporting more durable, scalable, and timely.
SKILLS YOU'LL NEED TO BRING:
- 2-4 years of experience in FP&A, Strategic Finance, and/or Corporate Finance
- Experience with financial modeling, forecasting, budgeting, financial close, and reporting (budget vs. actuals, etc.)
- Data fluency and the ability to navigate complex datasets, including identifying anomalies or data gaps.
- Intellectual curiosity, strong analytical judgment, and the ability to move from detailed data to a clear point of view on performance, risks, and opportunities
- Comfortable partnering directly with senior leadership and building strong cross-functional relationships
- Strong work ethic, reliability, and attention to detail — “get it done” attitude
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience with a high-growth tech company, including native AI, SaaS, or consumption-based businesses
- Experience with NetSuite, Workday, Zip, and planning tools (Pigment, Adaptive, Anaplan)
- Working knowledge of SQL
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
About this role
You'll be the business partner and own searches end to end, from shaping the role with the hiring manager to sourcing, assessing, closing and handing off a great start. You'll move between technical and non-technical roles, so one week might be infrastructure engineers and the next might be finance, legal or GTM.
fal is deliberately flat and moves extremely fast. We need someone who can take a search, decide how to win it and run with it.
What you'll do
- Own searches end to end: intake, strategy, sourcing, screening, interview process, offer and close, across engineering, research, GTM, finance, legal and operations
- Advise the business: push back on role design, set realistic expectations with market data, and tell hiring managers what the talent market will and won't give them. Your read on candidates should shape hiring decisions
- Find the non-obvious people: go past the obvious LinkedIn searches to find strong candidates others overlook, like adjacent backgrounds, under-the-radar builders and people who aren't looking yet
- Source relentlessly: build pipelines through direct outreach, referrals, communities, events and AI sourcing tools. You write outreach people actually answer
- Close: share fal's story, understand what each candidate actually cares about, run comp conversations and get offers signed
- Raise the bar: help calibrate interview loops and screens so we hire for high agency and independent thinking, not just a strong résumé
- Build as you go: improve processes, templates and reporting in Ashby, and use AI tools to automate the repetitive parts of recruiting
Qualifications/Nice to have:
- 5+ years of full-cycle recruiting, with meaningful time in-house at a high-growth startup
- A track record across both technical roles (engineering, infrastructure, ML) and non-technical roles (GTM, finance, legal, ops). You can go deep on a technical search and switch to a legal or finance search the same afternoon
- A strong sourcer. You can point to hires you found who weren't applying
- A trusted advisor to senior leaders. You're comfortable disagreeing with a hiring manager and bringing data to back it up
- Strong closer, comfortable owning offer and comp conversations
- High agency. You can run a search without anyone managing you and you don't wait for direction
- Genuinely excited about AI and generative media, and wants to help build the company shaping it
- Experience at an AI, infrastructure or developer-tools company
- Experience hiring early or first-of-kind roles where the profile has to be figured out
- Comfortable with Ashby, and with AI sourcing and automation tools
COMPENSATION:
- $160,000-200,000 + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm is seeking a Compliance Manager to own compliance advisory for the Affirm Card program. You'll make independent, risk-based calls across card marketing, onboarding, disputes, and remediation, partnering with Product, Engineering, and Operations to ship card features that are compliant and built to last.
What you'll do
Own end-to-end compliance advisory for the Affirm Card program, including card marketing, checkout, onboarding, wallets (Apple Pay, Google Pay), disputes, and servicing, partnering directly with Product, Engineering, and Operations throughout the development lifecycle
Bring an appetite for the unknown: much of what we build on Card is genuinely new and without precedent, and you take on that ambiguity rather than wait for a playbook
Apply sound judgment under EFTA (Reg E), TILA (Reg Z)/CARD Act, UDAAP, to navigate novel regulatory questions, escalating only where it's genuinely warranted
Review and approve Affirm Card marketing, disclosures, and UX to ensure compliance with regulatory requirements and consistency with consumer protection standards
Lead root-cause analysis and remediation for Card compliance issues (e.g., disputes, adverse action notices, declines) through to sustainable closure, prioritizing durable fixes over one-off patches so issues don't recur
Partner with Compliance Testing, Legal, and Risk to prepare for and support regulatory exams and bank partner audits related to the Card program
Maintain and contribute to the Card program's compliance risk assessment and control inventory, proactively identifying and closing coverage gaps
Develop and maintain compliance training and reference materials specific to Card regulatory requirements
Serve as the go-to compliance expert on new and evolving Card features, surfacing risk early in the product lifecycle rather than after launch
What we look for
8+ years of experience in a compliance advisory role within financial services with a Bachelor's degree (6+ years with a Master's degree, or 3+ years with a PhD, or equivalent), with meaningful experience on card, payments; compliance certifications a plus
Deep working knowledge of EFTA (Reg E) and TILA (Reg Z)/CARD Act as applied to card products, plus familiarity with TISA (Reg DD) and UDAAP; hands-on experience with card network rules (e.g., Visa, Mastercard) is a big plus
A demonstrated track record of operating independently in ambiguous, fast-paced environments, making sound, risk-based decisions with incomplete information and escalating only when it truly requires it
Comfortable partnering closely with Product from the early stages of a build, whether a new product, feature, or servicing program, in fast-paced, ambiguous environments
Experience owning issues from root-cause analysis through sustainable remediation, with a bias toward fixing the underlying control rather than the immediate symptom
Experience advising and building credibility with Product, Engineering, and Operations stakeholders on a card, lending, or payments program
Strong verbal and written communication skills, with the ability to clearly present complex, nuanced regulatory issues to non-compliance audiences
Self-directed with strong strategic thinking and problem-solving skills; comfortable being the compliance voice in the room on card-specific questions, including presenting to senior leadership and leadership committees
Inquisitive and proactive in identifying problems and proposing practical, business-aware solutions
Base Pay Grade
- L
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $128,000 - $188,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm is seeking a Compliance Manager to own compliance advisory for the Affirm Card program. You'll make independent, risk-based calls across card marketing, onboarding, disputes, and remediation, partnering with Product, Engineering, and Operations to ship card features that are compliant and built to last.
What you'll do
Own end-to-end compliance advisory for the Affirm Card program, including card marketing, checkout, onboarding, wallets (Apple Pay, Google Pay), disputes, and servicing, partnering directly with Product, Engineering, and Operations throughout the development lifecycle
Bring an appetite for the unknown: much of what we build on Card is genuinely new and without precedent, and you take on that ambiguity rather than wait for a playbook
Apply sound judgment under EFTA (Reg E), TILA (Reg Z)/CARD Act, UDAAP, to navigate novel regulatory questions, escalating only where it's genuinely warranted
Review and approve Affirm Card marketing, disclosures, and UX to ensure compliance with regulatory requirements and consistency with consumer protection standards
Lead root-cause analysis and remediation for Card compliance issues (e.g., disputes, adverse action notices, declines) through to sustainable closure, prioritizing durable fixes over one-off patches so issues don't recur
Partner with Compliance Testing, Legal, and Risk to prepare for and support regulatory exams and bank partner audits related to the Card program
Maintain and contribute to the Card program's compliance risk assessment and control inventory, proactively identifying and closing coverage gaps
Develop and maintain compliance training and reference materials specific to Card regulatory requirements
Serve as the go-to compliance expert on new and evolving Card features, surfacing risk early in the product lifecycle rather than after launch
What we look for
8+ years of experience in a compliance advisory role within financial services with a Bachelor's degree (6+ years with a Master's degree, or 3+ years with a PhD, or equivalent), with meaningful experience on card, payments; compliance certifications a plus
Deep working knowledge of EFTA (Reg E) and TILA (Reg Z)/CARD Act as applied to card products, plus familiarity with TISA (Reg DD) and UDAAP; hands-on experience with card network rules (e.g., Visa, Mastercard) is a big plus
A demonstrated track record of operating independently in ambiguous, fast-paced environments, making sound, risk-based decisions with incomplete information and escalating only when it truly requires it
Comfortable partnering closely with Product from the early stages of a build, whether a new product, feature, or servicing program, in fast-paced, ambiguous environments
Experience owning issues from root-cause analysis through sustainable remediation, with a bias toward fixing the underlying control rather than the immediate symptom
Experience advising and building credibility with Product, Engineering, and Operations stakeholders on a card, lending, or payments program
Strong verbal and written communication skills, with the ability to clearly present complex, nuanced regulatory issues to non-compliance audiences
Self-directed with strong strategic thinking and problem-solving skills; comfortable being the compliance voice in the room on card-specific questions, including presenting to senior leadership and leadership committees
Inquisitive and proactive in identifying problems and proposing practical, business-aware solutions
Base Pay Grade
- L
Equity Grade
- 6
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Austin, Texas
Cost Accounting Manager
Location:
Austin, Texas
Work Arrangement:
Hybrid; in office Tuesday through Thursday
Reports To:
VP of Accounting
Direct Report:
Senior Plant Accountant, Mexico
Travel:
At least quarterly travel to the Mexico manufacturing facility, with additional travel as business needs require
Position Summary
We are seeking a hands-on Cost Accounting Manager to lead cost accounting, inventory accounting, manufacturing financial controls, and inventory working capital initiatives for a rapidly growing manufacturing organization with operations in the United States and Mexico.
This role will own the company's product costing framework, including costed bills of materials (CBOMs), standard costs, inventory valuation, manufacturing variances, overhead absorption, routings, labor standards, and related month-end close activities.
The Cost Accounting Manager will also play a key role in improving inventory efficiency and reducing Days Inventory Outstanding (DIO). This individual will partner with Supply Chain, Operations, Procurement, Engineering, FP&A, and Finance leadership to improve visibility into inventory drivers, identify excess and slow-moving inventory, and support actions that improve working capital without compromising customer service or manufacturing continuity.
The role will directly manage the Senior Plant Accountant supporting our Mexico manufacturing operation and will travel to the plant at least once per quarter.
Costed Bills of Materials and Product Costing
Own the creation, maintenance, review, and approval process for costed bills of materials (CBOMs).
Ensure every manufactured product has a complete and accurate CBOM reflecting current materials, quantities, labor, routings, outside processing, and applicable manufacturing overhead.
Partner with Engineering to ensure engineering BOMs and manufacturing BOMs are accurately translated into financial product costs.
Establish a formal process for reviewing and updating CBOMs for new products, engineering changes, supplier changes, material substitutions, and manufacturing process changes.
Reconcile CBOM costs to ERP standard costs and investigate discrepancies.
Identify missing, outdated, or inaccurate BOM components and drive corrective action with Operations and Engineering.
Maintain appropriate documentation and controls over product cost changes.
Support new product introductions by developing preliminary and final product costs before production launch.
Provide visibility into the impact of design, sourcing, and manufacturing changes on product cost and margin.
Inventory and Working Capital Management
Own accounting and financial analysis for raw materials, work in process, and finished goods inventory.
Partner with Supply Chain, Operations, Procurement, and FP&A to develop and execute initiatives to reduce Days Inventory Outstanding (DIO).
Develop reporting that provides visibility into DIO by inventory category, product, location, and other relevant operational drivers.
Identify excess, obsolete, slow-moving, and aged inventory and drive cross-functional action plans to reduce exposure.
Analyze inventory purchasing patterns, production schedules, safety stock levels, lead times, and demand assumptions to identify opportunities to reduce working capital.
Evaluate raw material, WIP, and finished goods levels to identify where cash is unnecessarily tied up in inventory.
Monitor inventory turns and DIO trends and provide clear explanations of key drivers to Finance and Operations leadership.
Quantify the cash flow impact of inventory reduction opportunities.
Partner with Procurement on order quantities, purchasing cadence, supplier terms, and material lead times where these affect inventory levels.
Partner with Operations on production scheduling, batch sizes, WIP levels, scrap, and yield improvements.
Support development of inventory targets and working capital KPIs.
Ensure inventory reduction initiatives maintain appropriate controls over customer service levels, production continuity, and financial reporting accuracy.
Establish processes for excess and obsolete inventory reserves and net realizable value assessments.
Oversee cycle counts and physical inventory accounting procedures.
Ensure inventory subledgers reconcile to the general ledger.
Standard Costing
Own the company's standard costing methodology and standard cost roll process.
Establish and maintain standard material, labor, subcontract, freight, and manufacturing overhead costs.
Review labor and machine routings to ensure standards reflect current manufacturing processes.
Develop and maintain labor and overhead rates in partnership with Operations and Finance.
Validate standard costs before they are loaded into the ERP system.
Perform periodic reviews of standard versus actual costs and recommend updates when assumptions materially change.
Maintain controls around standard cost changes and approvals.
Manufacturing Variance Analysis
Analyze material usage, labor efficiency, manufacturing overhead, scrap, yield, purchase price, and other production variances.
Investigate significant variances and work with Operations to identify root causes.
Distinguish operational performance issues from BOM, routing, costing, or system-data issues.
Provide clear monthly explanations of manufacturing variances and their impact on gross margin.
Develop reporting that allows management to identify cost trends and manufacturing inefficiencies.
Month-End Close
Own the manufacturing and inventory portions of the monthly close.
Prepare and review manufacturing-related journal entries, accruals, reconciliations, and supporting schedules.
Review inventory and cost-related balance sheet accounts.
Ensure manufacturing variances are properly recorded, analyzed, and explained.
Partner with the VP of Accounting to improve the speed, accuracy, and scalability of the close.
Provide gross margin, inventory, DIO, and product cost analysis to Finance leadership.
Mexico Manufacturing Oversight
Directly manage and develop the Senior Plant Accountant supporting the Saltillo manufacturing facility.
Travel to the Saltillo plant at least once per quarter to review manufacturing activity, accounting processes, inventory controls, and operational performance.
Establish clear accounting procedures and controls for Mexico plant activity.
Review inventory, WIP, production, scrap, and manufacturing activity associated with the facility.
Oversee reconciliation of activity managed through the company's maquiladora service provider.
Review significant provider charges and pass-through expenses for accuracy and completeness.
Ensure consistent accounting policies and costing methodologies across U.S. and Mexico operations.
Partner directly with plant leadership during site visits to identify accounting, costing, inventory, and working capital improvement opportunities.
Cross-Functional Partnership
Partner closely with Engineering on BOM accuracy and engineering change controls.
Partner with Operations on routings, labor standards, overhead absorption, yield, scrap, production cadence, and WIP.
Partner with Procurement on material costs, supplier changes, purchase price variance, lead times, and purchasing quantities.
Partner with Supply Chain on inventory accuracy, demand assumptions, safety stock, inventory turns, and DIO reduction.
Partner with FP&A to support gross margin forecasting, inventory planning, working capital forecasting, and product profitability analysis.
Provide product cost and inventory information for pricing, sourcing, make-versus-buy, and operational decisions.
Systems, Processes, and Controls
Establish scalable cost accounting processes capable of supporting significant company growth.
Own cost accounting data integrity within the ERP system.
Develop controls around BOM creation, cost changes, item setup, routings, and inventory transactions.
Identify gaps in existing manufacturing accounting processes and implement corrective actions.
Develop written procedures for costing, inventory, physical counts, and manufacturing close activities.
Identify opportunities to automate costing and inventory processes and improve reporting.
Support internal and external audit requirements related to inventory and cost accounting.
Qualifications
Bachelor's degree in Accounting, Finance, or a related field.
7+ years of progressive accounting experience with significant manufacturing and cost accounting responsibility.
Strong hands-on experience developing, maintaining, and reviewing costed bills of materials.
Demonstrated experience with standard costing, inventory valuation, WIP, routings, labor standards, overhead absorption, and manufacturing variance analysis.
Experience partnering with Engineering and Operations on BOM and routing accuracy.
Strong experience with manufacturing ERP systems and NetSuite required.
Strong Excel and analytical skills.
Experience managing month-end close and balance sheet reconciliations.
Experience supervising and developing accounting professionals.
Experience supporting international manufacturing operations preferred.
Experience working with Mexico manufacturing operations or a maquiladora environment is a plus.
Spanish language proficiency preferred, but not required.
Strong communication and cross-functional partnership skills.
Ability to identify process gaps and build new processes rather than simply maintain existing ones.
Comfortable operating in a fast-paced, rapidly scaling manufacturing environment.
Ability and willingness to work onsite in Austin Tuesday through Thursday each week.
Ability and willingness to travel to the Saltillo, Mexico manufacturing facility at least once per quarter and more frequently when business needs require.
Success in This Role
Complete and accurate CBOMs for manufactured products.
Reliable standard costs that reflect current manufacturing operations.
Strong ownership and controls over BOM and cost changes.
Accurate inventory valuation and strong inventory controls.
Measurable improvement in inventory turns and Days Inventory Outstanding.
Reduction in excess, obsolete, and slow-moving inventory.
Improved visibility into the drivers of inventory and working capital.
Timely and meaningful manufacturing variance analysis.
Improved visibility into product margins and manufacturing economics.
A disciplined and scalable manufacturing close.
Effective leadership and development of the Senior Plant Accountant in Mexico.
Strong partnership between Accounting, Engineering, Operations, Procurement, Supply Chain, and FP&A.
Benefits:
We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals.
Comprehensive Health Coverage (Medical/Dental/Vision)
Short-Term & Long-Term Disability Coverage
Health Savings Account (HSA) – includes employer contributions.
Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
401(k) – Traditional and Roth
Stock Options
Open Paid Time Off (PTO)
12 Paid Holidays
Potential Relocation Assistance
Flexible schedule – including hybrid possibilities
Company Paid Lunch on Thursdays
Community Give-back Opportunities
Infinitum embraces diversity and is an equal opportunity employer.
Agency representatives, we appreciate your interest, but we've got this!
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11586 Customer Service Virtual Assistant
Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers.
The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary.
The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Phone Support
Answer inbound customer calls professionally and efficiently
Assist customers with general inquiries and service-related concerns
Provide accurate information regarding billing, service timelines, and account-related matters
Provide clear explanations and guidance based on established company procedures
Handle customer concerns with patience, professionalism, and empathy
Provide a positive customer experience throughout each interaction
Identify issues that require escalation and provide the appropriate support or next steps
Activations, Deactivations & Account Support
Assist customers with activation and deactivation requests
Follow established procedures for processing service changes
Provide customers with information regarding activation/deactivation timelines and requirements
Assist with login and account-access queries
Document customer concerns and actions taken
Escalate technical or account issues when they fall outside the VA's scope
Follow up on escalated concerns when required
Callbacks & Email Support
Make outbound callbacks to customers when necessary
Follow up on unresolved inquiries and previously discussed concerns
Respond to customer emails when required
Ensure email responses are clear, professional, and aligned with company guidelines
Maintain timely follow-up on pending customer concerns
Document relevant phone and email interactions
CRM & Administrative Support
Update and maintain customer information in the CRM
Perform accurate data entry and record updates
Log customer interactions, inquiries, and outcomes
Maintain organized and up-to-date customer records
Ensure all required information is properly documented
Assist with other routine administrative and customer service tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or call center experience required
Inbound call-handling experience required
Strong spoken and written English required
CRM/data-entry experience required
Experience handling billing or account-related inquiries preferred
Experience processing service activations and/or deactivations preferred
Telecommunications customer service experience strongly preferred
Satellite, cable, internet, wireless, or similar industry experience is a strong advantage
Experience handling customer escalations preferred
Email-based customer support experience preferred
HubSpot experience is a significant advantage
IDEAL CANDIDATE PROFILE
Customer-focused, patient, and professional
Excellent spoken and written English
Comfortable handling a high volume of customer inquiries
Strong phone communication and active listening skills
Able to explain billing, account, and service information clearly
Detail-oriented with accurate data-entry skills
Organized and reliable with strong follow-through
Comfortable handling both phone and email communication
Able to identify when an issue needs to be escalated
Comfortable learning and following established processes
Able to maintain professionalism when dealing with frustrated or concerned customers
Previous
telecommunications or telecom customer service experience is strongly preferred
Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
3CX Phone Dialer
– Provided by client
HubSpot
– Nice to have / significant advantage
CRM / Customer Management Systems
Email Platforms
Basic Data Entry Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM – 9:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 12:00 PM – 9:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Minimal/Neutral to None
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma.
This is a full-time role based in our São Paulo hub.
What you’ll do at Figma:
Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (9 months+)
Proficiency in a sales methodology and process that creates value for customers
Fluency in Spanish and English (written and spoken) is required for this Latin America-focused role
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - UK
Workplace: Remote
About You
The Partnerships Manager is a strategic leader responsible for establishing and growing Constructor's partner ecosystem in the UK. This role involves identifying, developing, and managing key relationships with SIs, agencies and ISVs/ Tech partners to drive revenue and expand market reach. A successful candidate will possess strong communication, negotiation, and relationship-building skills, with a deep understanding of the ecommerce implementation landscape and SI business models. This individual will be instrumental in enabling successful client deployments, fostering collaborative engagements, and contributing to the company's overall growth through SI partnerships.
About Us
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: http://constructor.io/constructor.io http://constructor.io.
About the Position
- Maintain a deep understanding of the ecommerce tech and ISV landscape.
- Identify and execute go-to-market strategies with partners in the region.
- Partner with regional sales leadership to define and execute growth plans.
- Establish and grow strategic partnerships within the ecosystem.
- Identify, develop, and manage key executive relationships to drive successful client implementations.
- Own the onboarding, activation and development of partners.
- Contribute to the company's overall growth by achieving strategic partnership goals, including partner-sourced and influenced revenue, and successful client deployments.
- Possess strong communication, negotiation, and relationship-building skills.
- Work effectively across internal teams and lead through influence.
Requirements
- Experience developing, launching, and scaling go-to-market motions with Systems Integrators and ISV partners in the UK.
- Experience working with SIs specializing in ecommerce implementations.
- Good network and senior-level contacts within the ecommerce space.
- Prior experience managing executive relationships and driving activation and engagement.
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into focused team priorities and measurable results.
- Sound technical judgment and the ability to earn credibility with senior engineers and influence cross-functional partners.
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United Arab Emirates
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators.
This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity.
Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.
THE OPPORTUNITY
- Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness
- Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices
- Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning
- Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios
- Collaborate with Group Security and IT to:
- Align UAE-specific regulatory controls with global policies and control frameworks
- Contribute to the development of security policies to meet international and UAE compliance requirements
- Conduct security control validation and document evidence for internal/external audits
- Participate in remediation planning for audit findings and track progress to closure
- Support the RISO in preparing and submitting regulatory documentation to regulators
- Prepare and present security and resilience reports for internal governance committees and local entity management
- Assist in responses to regulatory examinations, including due diligence and compliance queries
- Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations
- Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities
- Coordinate with cross-functional stakeholders to embed security requirements into operational processes
WHAT YOU WILL DO
- Regulatory Governance
- Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level
- Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand
- Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue
- Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs
- As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team
- ICT Risk and Security
- Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead
- Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements
- Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams
- Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators
- Operational Resilience
- Lead business impact assessments, critical function mapping, and business continuity planning at the entity level
- Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning
- Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements
- Group Liaison
- Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance
- Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand
- Represent entity priorities in group-led security initiatives and governance forums
WHAT YOU BRING
- 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment
- Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent
- Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred
- Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment
- Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level
- Familiarity with ICT outsourcing and third-party risk management within group structures
- Ability to translate technical risk into board-level narrative and regulatory-grade documentation
- Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity
- Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams
- Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred
- Familiarity with EU frameworks such as DORA and MiCA is strongly preferred
WHY THIS ROLE
- You will hold a named role within a regulated entity with accountability and board-level visibility
- You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry
- You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up
- Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead
- The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA
- You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure.
ROLE
Your main challenges will be to:
- Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship
- Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price
- Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance
- Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run)
- Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks
- Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction
- Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal
- Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A
- Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope
PROFILE
- 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment
- Able to open a raw billing export and extract meaningful insights autonomously
- Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models
- Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations
- Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders
- Result-oriented, autonomous, and problem-solving oriented
- Willing to evolve in a fast-paced environment
- Fluent in English; French is a plus
- FinOps Certified Practitioner or GCP certification is a plus
- Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
ГибридNew York
УдалённоseniorAzerbaijan; Ukraine
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УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоleadRemote US
ГибридSan Francisco, California
San Francisco
УдалённоRemote Canada
УдалённоRemote US
Austin, Texas; Potential Relocation Assistance
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
São Paulo, Brazil
УдалённоRemote - UK
APAC Remote; EMEA Remote
ГибридSan Francisco
ГибридNew York
УдалённоUnited Arab Emirates; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance