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Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an AI Scientist, you will push the boundaries of AI by developing and scaling cutting-edge models. This role exists to advance Mistral’s mission of democratizing frontier intelligence, enabling businesses and consumers to benefit from open, high-impact AI systems. You will collaborate with a global, cross-functional team to design, build, and deploy models that solve real-world problems across reasoning, code, and multimodal applications. Your work will directly shape how AI integrates into daily life and enterprise operations. WHAT YOU WILL DO - Research and develop novel methods to advance the capabilities of LLMs. - Design and implement tooling and infrastructure for training, evaluating, and analysing AI models at scale. - Collaborate with scientists, engineers, and product teams to ship AI systems with tangible impact. - Explore and innovate across use cases such as reasoning, code generation, and agent-based systems. - Work with multimodal data, including text, image, and speech, to expand model capabilities. - Optimise distributed systems to improve the efficiency and scalability of model training. - Contribute to the open-source community by releasing frontier models for public use. WHAT WE'RE LOOKING FOR - A track record of contributing to relevant scientific domains, such as publications or open-source projects. - Hands-on experience with AI frameworks like PyTorch or JAX, or distributed systems such as Ray or Kubernetes. - Proficiency in at least one programming language, such as Python, Rust, Go, or Java. - Ability to design complex software systems and transition them into production environments. - Experience with training large transformer models in a distributed setting. - Familiarity with the full MLOps stack, including fine-tuning, evaluation, and deployment. - A self-starter mindset with the autonomy to drive projects forward and collaborate effectively in a team. - Strong engineering competence, with a focus on building scalable and reliable systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.    In this role, you’ll manage daily customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalising our research in production settings.   What You Will Do   • You’ll be responsible for onboarding customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.  • You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.  • You’ll individually help deploy into production use cases with a considerable business impact across various industries.  • You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning. • You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.  • Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback     What We're Looking For   • You are fluent in English • You hold a PhD / master in AI / data science. • You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products • You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases • You have deep understanding of concepts and algorithms underlying machine learning and LLMs • You're experienced with building and deploying LLMs or NLP applications • You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. • You have strong technical coding skills in Python • You have experience with deep learning with Pytorch • You have experience with agents framework such as Langchain, vector DBs • You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have:   • Contributed to open-source projects in particular in the space of LLMs • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   This role focuses on building and operating the next generation of data infrastructure at Mistral AI. You will be a core contributor to our evolution, helping us design and scale massive compute fleets and storage systems designed for high performance and scalability. You will help us move toward a future of decoupled control and data planes, scaling big data compute and storage platforms while ensuring secure and governed data access for MLOps and research. You will take full lifecycle ownership: from architecting the migration away from legacy orchestrators to implementing production-grade pipelines and participating in on-call rotations for critical training jobs.     What You Will Do   • Build & Scale: Help us reach our goal of operating massive distributed compute and storage systems • Global Orchestration: Architect and maintain multi-cluster orchestration layers to optimize workload placement across diverse hardware and regions. • Design Future-Proof Storage: Architect our transition to modern storage formats to handle fine-tuning datasets at a scale that anticipates exabyte growth. • Platform Engineering: Contribute to the development of our internal training platform, ensuring seamless model training and fine-tuning capabilities across Kubernetes and SLURM based environments. • Metadata & Lineage: Implement and manage systems to provide clear visibility and lineage as our data and model pipelines grow in complexity. • Operational Excellence: Use modern deployment workflows to manage cloud-native deployments, ensuring our data platform can scale by orders of magnitude while remaining reliable and efficient.   What We're Looking For   • Have 4+ years of experience in Data Infrastructure, MLOps, or Infrastructure Engineering. • Have experience or a strong interest in supporting foundational compute and storage platforms. • Are proficient in Python and enjoy solving the "brittle data lake" problem with modern, columnar storage standards. • Are well-versed in Kubernetes-native tooling and excited to debug large-scale distributed systems across multi-cluster environments. • Take pride in building and operating scalable, reliable, and secure systems from the ground up. • Are comfortable with ambiguity and the challenges of building high-scale infrastructure in a rapid-growth AI environment.     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking passionate and skilled software engineers to join our new team in NYC. As a Backend Engineer, you’ll contribute to the development of the core systems powering our three main products, AI Studio, Le Chat & Mistral Code, shaping how users and developers interact with our AI platform at scale. You’ll work on building reliable, high-performance backend systems and APIs that serve millions of users and developers. Your work will directly impact the developer and user experience, making it more engaging, efficient, and intuitive. We welcome engineers from mid-level to senior and staff engineers who are eager to learn, collaborate and ship impactful products.   What You Will Do   Depending on your skills and field of expertise, you will be involved in key components of our technology, including:   Backend Development - Design, develop and maintain scalable, robust backend features and APIs using modern frameworks. - Ensure high performance and reliability across our distributed systems. - Contribute to systems powering inference, billing, AI tooling, observability, and developer experience. System Architecture - Design and implement efficient, secure and scalable architectures that support our fast-growing products. - Collaborate with infrastructure teams on deployment, monitoring, and performance optimization. Code Quality - Write clean, maintainable and well-documented code. - Participate in code reviews and contribute to technical standards and best practices. Cross-functional Collaboration - Collaborate with product managers, platform engineers, and AI/ML teams to design, build, and deliver scalable model-as-a-service solutions for developers and enterprise users. - Partner with teams across AI Studio, Le Chat & Mistral Code to ensure consistent platform-wide experience. Problem-Solving & Innovation - Tackle complex engineering challenges, from distributed systems to AI product integration. - Stay up-to-date with new technologies (e.g., AI/LLM integration, observability, or backend frameworks) and bring them into production when relevant.   What We're Looking For   • Degree in Computer Science, Software Engineering, or equivalent practical experience. • Proficiency in Python or another backend language (Golang, Kotlin, C#). Engineers are assessed in their preferred language during a live coding session. • Strong understanding of backend fundamentals: APIs, databases, caching, messaging systems and distributed architectures. • Strong problem-solving abilities and attention to detail. • Ownership mindset capable of shipping end-to-end features with minimal oversight. • Excellent communication skills and collaborative attitude. • Team-oriented, low-ego mindset and curiosity for learning.   Now, it would be ideal if you had experience with: • Full-stack exposure • Working closely with an API & developer ecosystem • Deploying software to a diverse set of environments (cloud, on-premises, etc.) • Infrastructure management (Docker, CI/CD, Kubernetes, Helm, Terraform...) • AI/ML engineering • Observability and monitoring tools (Prometheus, Grafana, Datadog…). • UX and product-centric mindset.   Hiring Process   • Introduction call - 30 min • Live-coding interview - 45 min • System Design interview - 45 min • Hiring Manager interview - 30 min • Deep Dive Interview (only for leads & staff engineers) - 60 min • Culture-fit discussion - 30 min • Reference checks   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Ciudad de México, Mexico Workplace: on-site The Communications Manager is responsible for bringing the NovaFin brand to life across all owned and earned channels. This role ensures that the company's brand, voice, and messaging are executed consistently and effectively throughout the customer journey, from initial awareness through customer advocacy. Working closely with senior leadership and future brand leadership, the Communications Manager will oversee content creation, social media, public relations, creative production, and brand governance. This is a highly execution-focused role responsible for turning brand strategy into high-quality, market-facing communications that strengthen customer trust, engagement, and brand recognition. Brand Execution & Governance Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications. Maintain and update brand guidelines and communication standards. Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials. Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards. Content & Owned Channels Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement. Oversee the company's blog, content hub, and other owned communication channels. Develop content that supports brand awareness, customer education, trust-building, and engagement. Maintain a consistent content calendar and publishing cadence across channels. Public Relations & External Communications Develop and manage media relations and external communication initiatives. Prepare press releases, media kits, corporate announcements, and executive communications. Coordinate spokesperson preparation and support media opportunities. Monitor media coverage and ensure brand messaging is accurately represented. Creative Production Management Develop creative briefs and manage the production of marketing and communication assets. Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand. Review and approve creative output to ensure quality and consistency. Vendor & Agency Management Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors. Oversee project timelines, budgets, deliverables, and quality standards. Evaluate vendor performance and identify opportunities for improvement. Community Engagement & Brand Advocacy Manage community interactions across owned social platforms. Monitor customer feedback and identify opportunities to strengthen brand perception. Support initiatives that encourage customer advocacy and positive brand engagement. Reporting & Performance Monitoring Track and report on content, social media, public relations, and brand engagement performance. Monitor brand sentiment, media coverage, engagement metrics, and share of voice. Provide recommendations to improve communication effectiveness and audience engagement. Qualifications Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field. 5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications. Experience managing agencies, freelancers, and creative production workflows. Experience within fintech, financial services, consumer lending, or technology environments is preferred. Strong understanding of content development, public relations, social media management, and brand governance. Knowledge & Skills Exceptional written and verbal communication skills in English and Spanish. Strong editorial judgment and storytelling capabilities. Experience developing and managing content calendars and communication plans. Strong project management and organizational skills. Ability to manage multiple stakeholders and competing priorities. Experience coordinating creative production across internal and external resources. Strong attention to detail and commitment to brand consistency. Ability to thrive in a fast-paced, high-growth environment.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE   Mistral AI is seeking a Technical Lead, Applied AI to drive the technical strategy, execution, and delivery of complex AI solutions for our enterprise customers. In this role, you will lead a project teams of Applied AI Engineers, ensuring the successful deployment of Mistral AI products and the development of high-impact, scalable AI use cases.   You will act as the primary technical point of contact for our most strategic customers, guiding them through the entire lifecycle—from pre-sales to post-implementation—while collaborating closely with research, product, and engineering teams to shape the future of our offerings.   As a Technical Lead, you will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral’s technological vision.   WHAT YOU WILL DO   - Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions. - Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries. - Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders. - Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives. - Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment. - Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.   WHAT WE'RE LOOKING FOR - You hold a PhD or Master’s degree in AI, Machine Learning, Computer Science, or a related field. - You have 7/8+ years of experience in AI/ML, with at least 2+ years in a technical leadership role (e.g., Tech Lead, Engineering Manager, or Solutions Architect) focused on AI products or enterprise solutions. - You have a proven track record of leading teams to deliver complex AI projects, from prototyping to production, in industries such as tech, finance, healthcare, or industrial automation. - You possess deep expertise in fine-tuning LLMs, advanced RAG, agentic systems, and deploying NLP applications at scale. - You are proficient in Python, PyTorch, and modern AI frameworks (e.g., LangChain, Hugging Face). Experience with cloud platforms (AWS, GCP, Azure) and MLOps tools is a plus. - You have strong software engineering skills, including API design, backend/full-stack development, and system architecture. - You excel in technical communication, with the ability to articulate complex concepts to both technical and non-technical audiences, including executives and engineers. - You thrive in fast-paced, collaborative environments and are passionate about mentoring and growing technical talent.   Ideally, you have: - Contributed to open-source projects, particularly in the LLM or AI space. - Experience in customer-facing roles (e.g., Solutions Architect, Customer Engineer, or Technical Product Manager) with a focus on enterprise AI adoption. - A track record of driving technical strategy and influencing product direction based on customer needs and market opportunities.   Why join us? You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you!   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform. This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D. WHAT YOU’LL DO: - Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill. - Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM. - Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution. - Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release. - Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates. - Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations. WE’RE LOOKING FOR: - Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows. - Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation. - Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware. - Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective. - A design-for-serviceability mindset — you think about the technician in the field, not just the happy path. - Disciplined engineering practice and version control (Git). NICE TO HAVE: - Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field. - Familiarity with remote-diagnostics or fleet-telemetry platforms. - Experience authoring service documentation or work instructions consumed by non-engineers. - Exposure to Design-for-Serviceability / DfMA on a hardware product line. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Electrical Serviceability Engineer to own the electrical and electronics dimension of serviceability for our humanoid robots. Product Services Engineering ensures the robot is designed to be maintained — modular, repairable, and serviceable at low skill in the field. You will own that mission for everything electrical: power distribution and batteries, wiring and harnesses, connectors, sensor and actuator drive electronics, and compute — including how faults are diagnosed, how systems are safely isolated, and how parts are replaced and reworked at the right BOM level. This is a deeply technical, hands-on role. You will validate the electrical and electronics dimension of every service procedure before production, define the diagnostic points and safe-working practices that let our field and Repair Centre teams work quickly and safely, and act as part of the single engineering interface between Services and R&D. WHAT YOU’LL DO: - Own Design-for-Serviceability for electrical and electronics: drive accessibility, connectorisation, safe isolation, and low-skill field-executability into the product before design is locked. - Define and validate electrical repair, rework, and replacement procedures at the correct BOM level — module/assembly for the field, deeper for the Repair Centre — across power distribution, batteries, harnesses, sensor and actuator electronics, and compute. - Specify the diagnostic points, test equipment, and safe-isolation / lockout procedures needed to service the robot’s electrical systems safely and repeatably. - Define the electrical diagnostic content in the Digital Shadow platform — localising power, sensing, and actuation faults as deep as possible in the BOM. - Lead the electrical and electronics input to Service Failure Mode and Effects Analysis (S-FMEA) and feed serviceability requirements back into design. - Support New Services Introduction (NSI) for electrical scope, and act as the single point of entry from Services into R&D for electrical escalations. WE’RE LOOKING FOR: - Electrical or electronics engineering background with hands-on experience diagnosing and repairing complex electromechanical products or robots. - Strong grasp of power distribution, battery systems, wiring harnesses, connectors, sensors (LiDAR, cameras), and actuator drive electronics from a maintainability standpoint. - Confident reading schematics and wiring diagrams, using electrical test equipment (multimeter, oscilloscope, and similar), and defining safe-isolation and lockout/tagout procedures. - Design-for-Serviceability experience: connectorisation, diagnostic access, fault isolation, and modularity of electrical assemblies. - A field-first, safety-first mindset — you design for the technician who has limited time, tools, and training, and for whom electrical safety is paramount. - Comfort working across the full BOM hierarchy, from full-robot diagnosis to board- and component-level repair. NICE TO HAVE: - Experience with humanoid or legged robotics electrical systems. - Familiarity with battery management systems (BMS), high-current power electronics, and functional-safety considerations. - Experience with calibration-after-repair for sensors and actuators. - Exposure to spare-parts / service-replaceable-unit (SRU) strategy and refurbishment loops. - Experience introducing serviceability into a product moving from prototype to mass production. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute. This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves. WHAT YOU’LL DO: - Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection). - Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating. - Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling. - Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves. - Prioritise cases against SLAs and keep customers informed with clear, transparent updates. - Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature. - Escalate through the single point of entry to Engineering when a case genuinely needs R&D. WE’RE LOOKING FOR: - Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators. - Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware. - Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work. - Clear technical communication with customers and field teams, especially under SLA pressure. - A methodical, case-to-the-end mindset with disciplined documentation. - Willingness to travel occasionally for on-site interventions. NICE TO HAVE: - Experience with Time-of-Flight (ToF) sensors and IMUs. - Python and Git for building small diagnostic utilities. - Prior customer-facing field-service or technical-support experience. - Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise  requirements, in order to help customers adopt the platform securely and at scale Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy We'd love to hear from you if you have: 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives While not required, it’s an added plus if you also have: Experience using or working with Payload, or other CMS/DXP experience You embody our values and can thrive in a constantly evolving and growing environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $152,800 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions. This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians. WHAT YOU’LL DO: - Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots. - Deliver approved upgrades to existing robots and parts. - Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…). - Act as a flying doctor at customer sites for the most difficult on-site interventions. - Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions. - Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles. - Own refurbishment throughput and quality for the most complex part families, and certify work to specification. WE’RE LOOKING FOR: - Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation. - Proven ability to overhaul and restore complex electromechanical systems and full robots to specification. - Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence. - Ability to author work instructions and mentor other technicians. - Rigorous quality, certification, 5S and health-and-safety discipline. - Willingness to travel for on-site interventions. NICE TO HAVE: - Experience with humanoid, legged, or advanced robotics hardware. - Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics. - Exposure to failure-analysis methods and supplier-quality / warranty processes. - Experience setting up or scaling a repair or refurbishment operation. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments.  You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Proven experience: 3+ years of security incident response in a production-cloud environment Subject-matter expert on security issues and technologies Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment Experience working across a technology stack on difficult security challenges and initiatives Experience with SIEM platforms and the ability to extend their functionality Experience with SOAR tools and automating manual security processes Experience in either AWS, GCP, or other large cloud platform Excellent written and verbal communication skills Ability to influence and build effective working relationships with every level of the organization. Desired: AI Model Security & Posture Management: Support Implementation of  controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks. Location This role will be remote, and based in Ireland or U.K. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As Group Financial Controller on the Accounting team, you will ensure the accuracy, completeness, and compliance of all accounting records and financial statements for Mistral AI. This purely accounting-focused role is critical for overseeing the review of accounting entries, collaborating with auditors, and enforcing rigorous financial controls. Reporting to the Group Accounting Director, you will work closely with the Internal Control department to mitigate risks and uphold the highest standards of financial reporting, directly supporting Mistral’s global operations. WHAT YOU WILL DO - Conduct detailed reviews of accounting entries (journal entries, accruals, provisions, intercompany transactions, etc.) to ensure compliance with IFRS and French GAAP. - Act as a critical partner to the Accounting Ops Lead, ensuring robustness in the close process and R2R outputs. - Implement and enforce financial control frameworks, including segregation of duties, approval workflows, and reconciliation processes. - Serve as the primary liaison with external auditors (Big 4 firms) during statutory audits, ensuring timely and accurate delivery of requests. - Oversee the preparation of audit-ready financial statements for all Group entities, including consolidated and statutory reporting. - Collaborate with the Tax team to ensure compliance with tax and regulatory obligations (VAT, corporate tax, payroll taxes, etc.). - Review and approve balance sheet reconciliations, P&L analyses, and flux analyses to guarantee financial data integrity. - Support the design and monitoring of key controls to prevent errors, fraud, or misstatements in financial reporting. - Review management reporting packages, including variance analyses and ad-hoc financial analyses for senior leadership. WHAT WE'RE LOOKING FOR - At least 10 years of experience, including Big 4 audit experience, with a strong background in statutory audits, financial due diligence, and accounting reviews. - Tech start-up/scale-up experience, with hands-on expertise in high-growth environments (preferably in AI, software, or deep tech). - Deep expertise in IFRS, with a focus on financial reporting, consolidation, and compliance; expertise in French GAAP is a plus. - Strong proficiency in SAP S4 and advanced Excel for financial analysis and reporting. - Rigorous attention to detail, analytical rigor, and a zero-tolerance policy for errors in financial reporting. - Strong collaboration skills to work effectively with auditors, internal control teams, and senior leadership. - Proactive and solution-oriented mindset to identify risks and implement corrective actions. - Fluent in English; French is a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a General Accountant on the Accounting team, you will help structure accounting operations to support Mistral AI’s rapid growth. This hands-on role is designed for proactive professionals who can take ownership of diverse accounting topics, harmonize cycles across multiple entities (France and abroad), and ensure compliance with tax and reporting requirements. You will play a key role in improving and automating accounting processes, directly contributing to the scalability and efficiency of Mistral’s financial operations. WHAT YOU WILL DO - Support the accounting process (general, auxiliary, analytical) for multiple entities, including cash, PP&E, revenues, payroll, purchases, and intercompany transactions. - Transition accounting tasks from external providers to internal processes. - Prepare supporting documentation for monthly, quarterly, and annual closings accurately and on time. - Ensure compliance with tax and social security obligations (VAT, corporate income tax, payroll taxes, etc.) in collaboration with local advisors. - Contribute to the preparation of local statutory financial statements in France and abroad. - Work closely with statutory auditors to support audit processes. - Optimize and automate accounting and financial workflows by improving the use of tools (ERP, billing systems, TMS, etc.). WHAT WE'RE LOOKING FOR - Degree in Accounting or Finance (DCG, DSCG, Master’s degree, or equivalent). - Minimum of 5 years of professional experience, including at least 2 years in an accounting services firm, preferably for start-ups, tech, or listed companies. - Strong knowledge of IFRS and/or French accounting standards (PCG). - Fluent in English (spoken and written); French is a plus. - Excellent analytical and problem-solving skills. - Highly organized, detail-oriented, and able to prioritize effectively. - Proactive mindset with the ability to suggest and implement process improvements. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As an Accounting (R2R) Manager on the Accounting team, you will play a critical role in supporting Mistral’s rapid international expansion. This position is designed to own and execute the end-to-end close process, ensuring accurate, timely, and scalable financial reporting across all entities. You will lead the Record-to-Report function, maintaining the integrity of the General Ledger and balance sheet while managing a team of GL accountants. Your work will directly impact the company’s ability to scale its financial operations globally. WHAT YOU WILL DO - Own and run the monthly, quarterly, and annual close processes. - Build and maintain a detailed close calendar and checklist, tracking progress daily to meet all deadlines. - Proactively identify risks and escalate issues early to avoid delays. - Manage and coordinate the R2R team, allocating responsibilities and ensuring coordinated delivery. - Oversee journal entries, trial balance accuracy, and monthly reconciliations for all balance sheet accounts. - Investigate and resolve unusual or aged items to maintain data integrity. - Manage intercompany accounting and reconciliation across entities, resolving mismatches proactively. - Prepare data for group consolidation and support audit and statutory reporting. - Contribute to process improvements, automation, and standardization initiatives. WHAT WE'RE LOOKING FOR - CPA or equivalent professional designation with at least 8 years of accounting experience, including 2+ years at a Big 4 firm. - Solid knowledge of IFRS. - Strong experience in General Ledger and close processes, particularly in multi-entity or international environments. - Advanced proficiency in SAP S4/HANA is a plus. - Strong organizational and time management skills to manage deadlines and priorities under pressure. - Fluent in English; French is a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.