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Location: Remote, Global Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking a platform engineer to join our Edge & Networking squad. This team owns everything that happens at the network perimeter: API gateway, routing, load balancing, DNS, and secure global traffic distribution. You'll design, build, and operate systems that are both robust and highly automated — enabling us to to scale reliably while maintaining low latency and high availability across our global infrastructure. You will work closely with other infrastructure and product teams to ensure seamless integration, observability, and performance of our edge services. WHAT YOU’LL BE RESPONSIBLE FOR: - Help build and maintain the Supabase Cloud offering; - Design and implement Supabase’s global edge router platform; - Build programmable, API-driven routing logic to dynamically steer customer traffic; - Work with DNS, WAF, IP networking, TLS termination, CDN integrations, and global load balancing; - Implement advanced observability: relevant metric and log capturing, latency measurements, traffic shaping, routing health, and failure mitigation. - Optimize routing performance to minimize latency and improve reliability across cloud regions. - Collaborate cross-functionally with other teams to integrate networking solutions into the entire Supabase stack; - Improve our system architecture to reduce costs while balancing security, reliability, and performance; - Design CI/CD systems to speed up deployments with proper change and release management processes; - Participate in on-call rotations, incident response, and post-incident reviews for edge-related issues; - Resolve escalated support issues, while also identifying and resolving systemic issues across the platform. YOU MIGHT BE A FIT IF YOU HAVE: - 5+ years experience in SRE/DevOps/Cloud Infrastructure; - 4+ years experience building and operating high-scale networking or edge infrastructure; - Strong experience with HTTP, TCP/IP, TLS certificate management, CDN internals, load balancing, and global routing; - Proficiency with traffic proxies / routers (e.g., Envoy, NGINX, HAProxy, Traefik, or building your own); - Experience designing systems for high availability, failover, and real-time observability; - Strong software engineering skills (Go); - Strong debugging and troubleshooting skills across distributed systems; - Knowledge of IPv6, BGP, Anycast, or advanced routing protocols; - Experience in managing large deployments on AWS, GCP, Azure, or similar; - Comfortable with cloud networking primitives (AWS, GCP, Azure, or similar); - Experience with Infrastructure as Code tools (Pulumi preferred, Terraform/CDK etc also acceptable); - Experience with being part of on-call rotations for large production systems. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Proactively manage calendars, including coordinating sales and partnership meetings, discovery calls, legal contract negotiations, etc. - Ensure the effectiveness of meetings by sending preparation and follow-up materials, such as sales agreements, legal documents, etc. - Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel weeks. Support external events, including happy hours, sporting events, leadership in market tours, and beyond. - Establish new and improve existing administrative systems and processes while helping build the founding Sierra admin team. WHAT YOU'LL BRING - 5+ years of Executive Assistant or similar role. - Ability to build relationships and partner effectively with cross-functional teams and external partners. - Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise. - Ability to organize, analyze, and prioritize workflows, often interpreting and leveraging data. - Willingness and ability to be in the London office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter). - Advanced proficiency with Google Suite & Slack. EVEN BETTER... - Experience in a fast-growing, in-person start-up environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service. This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution. What will I be doing? Drive the adoption of Fin by helping customers automate and scale their support operations. Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact. Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin. Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development. Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact. What skills do I need? Proven ability to apply data science in real-world business contexts to drive measurable outcomes. Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering. High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing. Excellent communication skills, both technical and non-technical. Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using. Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems. Experience with AI/ML evaluation, LLM-driven applications, or conversational AI. Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand. Bonus skills and attributes Experience in technical consulting, customer-facing analytics, or SaaS product data science. Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on. Experience applying AI to scale the data science workflow. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $206,600- $229,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy. WHAT YOU’LL BRING - 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred. - Experience negotiating complex customer partnerships - Familiarity with navigating sales cycles - Strong understanding of developing GTM operations using data-driven decision-making - Degree in Business Administration, Finance, or related field, or equivalent professional experience EVEN BETTER… - Experience in partnerships, business development, and value engineering roles - Familiarity with AI or conversational AI technologies - Previous 0-1 startup or fast-paced high-growth environment experience OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Poland.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Ukraine.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule Establish and report on program goals, dashboards, and status updates for executive and board-level audiences Manage the intake, prioritization, and tracking of security findings, vulnerabilities, and remediation efforts across teams Support incident response coordination, including post-incident reviews and follow-up action tracking Continuously improve program management processes, tooling, and governance frameworks specific to security operations Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives Qualifications: Required Experience & Technical Qualifications: Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent practical experience); Master's degree a plus 8+ years of technical program management experience, including 3+ years managing security-focused programs Strong understanding of security domains: vulnerability management, threat modeling, identity and access management, network security, cloud security, and incident response Familiarity with regulatory and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, GDPR, HIPAA, or FedRAMP Relevant security certifications, such as: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) PMP (Project Management Professional) or PgMP (Program Management Professional) CRISC (Certified in Risk and Information Systems Control) CCSP (Certified Cloud Security Professional) Cloud security certifications (e.g., AWS Certified Security – Specialty, Microsoft Certified: Security Operations Analyst Associate) Other qualifications: Ability to adapt agile management principles to a variety of development environments Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences Strong analytical and risk-assessment skills, with experience using program management and ticketing tools Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents Experience with Atlassian & Google product suites a plus Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $130,000 - $150,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice

Location: Philippines Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role Salmon's content — marketing, product, and support — is already in good shape in English, but nothing gets properly localized without ad hoc help. You'd own that layer end-to-end and become our go-to expert on how things sound in Tagalog and Cebuano. This is a senior role: you set the quality bar, build the glossary and style guide, and make the calls yourself rather than follow someone else's rulebook. Done well, this could grow into its own small localization function down the line. What you'll do - Translate and localize marketing, website, product, and in-app copy into Tagalog and Cebuano — Cebuano work will grow as the product expands into new regions, but native-level fluency is required from day one, not something to grow into. - Adapt content for cultural relevance and natural register across Philippine regional audiences — deciding independently how to translate, how to adapt, and what to keep in English. - Review Filipino content before publication, including as backup reviewer for other authors, catching language and cultural issues before they ship. - Partner directly with Marketing, Content, and Product to take briefs, manage priorities, and deliver on schedule. What you'll own - The quality bar for all Filipino-language content, including improving what's already published. - The Filipino-language glossary and style guide, aligned with brand voice. - The team's go-to expertise on Filipino-language and regional-audience nuance. What makes you a strong fit - Degree in linguistics, translation, journalism, communications, or a related field — or equivalent professional experience in language and text work. - 3+ years of experience, with demonstrated ownership of a localization workflow end-to-end - Proven professional experience in editing, translation, journalism, copywriting, or localization for commercial clients. - Native or near-native fluency in English, Tagalog, and Cebuano. - Strong editorial judgment — able to evaluate content quality, make independent localization decisions, and give clear feedback to authors. - Experience building or contributing to localization guidelines, glossaries, or style guides. - Understanding of how Filipinos interact with financial products and digital interfaces — not just language skill, but product intuition. - Familiarity with localization/TMS tools (e.g., Lokalise, Phrase, Smartling, Crowdin) is a plus. What we offer Build what's next in Southeast Asian fintech Work and ownership - Hybrid-first work environment with a modern office in Bonifacio Global City, Manila - Company-provided tools and equipment - Work with an international team combining global fintech experience with deep Philippine market knowledge - Direct access to decision-makers and a real voice in how we build for the Philippine market Health and time off - Medical insurance for you and your family - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave Learning and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Regular team offsites, sports activities, and team events in Manila - High-performing teams can earn a dedicated beach house week in Southeast Asia

Mission of the role To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines. The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation. Key outcomes In the first 6–12 months Outcome 1: UK Payroll Knowledge & Process Proficiency Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls. Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month. Outcome 2: Accurate & Compliant Payroll Processing Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission. Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements. Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy. Outcome 3: Client Service & Responsiveness Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries. Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day. Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required. Outcome 4: Team Collaboration & Process Improvement Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues. Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times. Must-have experience Minimum 1–2 years of hands-on UK payroll processing experience. Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred. Experience managing multiple client payroll accounts is an advantage. Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes. Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage. Strong attention to detail and experience working with sensitive and confidential financial information. Proven ability to manage multiple priorities and meet strict deadlines. Strong written and verbal English communication skills. Comfortable working with data and payroll-related reporting and metrics. Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows. Must-have attributes Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks. Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required. Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements. Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients. Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship. AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective. The interview process The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish. TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background. Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines. Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations. Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages. Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify: Your education Any criminal history Any political exposure Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year. Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

Location: Smart Village, Egypt Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality. Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD). About the role We are seeking a detail-oriented Japanese Subtitling Specialist to perform subtitle QC, QA, and technical reviews for Japanese-language content. The successful candidate will help ensure subtitle assets meet client specifications and quality standards for global distribution. Requirements Bachelor's degree in Translation, Linguistics, Japanese Studies, Media, or related field. Japanese language proficiency JLPT N3 or higher is required. Strong Japanese and English language skills. 1-3 years of experience in subtitling, localization, translation, or media operations. Familiarity with subtitle standards and QC processes. Strong attention to detail and problem-solving skills. Experience with subtitling tools (EZTitles, OOONA, Subtitle Edit, Canvas, etc.) is a plus. Ability to work in a fast-paced environment and meet deadlines. Key Responsibilities Perform QC, QA, conformance, and technical checks on subtitle assets. Review subtitle timing, formatting, synchronization, and readability. Ensure compliance with client specifications and style guides. Identify and resolve linguistic and technical issues. Prepare and deliver subtitle assets for OTT, broadcast, and digital platforms. Maintain workflow documentation and quality checklists. Participate in training and continuous improvement initiatives. Support other localization tasks as assigned. Why should you join us? At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system. Benefits

Location: Smart Village, Egypt Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality. Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD). About the Role We are looking for a Senior Japanese Subtitling Specialist to coordinate Japanese subtitling projects, manage schedules, maintain quality standards, and provide feedback and guidance to team members. This role is critical in ensuring the timely delivery of high-quality subtitle assets for global entertainment clients. Key Responsibilities Coordinate and schedule Japanese subtitling projects and resources. Monitor project progress and ensure on-time delivery. Perform QC/QA reviews and ensure compliance with client specifications. Track quality performance and address recurring issues. Provide feedback, coaching, and training to subtitling specialists Maintain guidelines, workflows, and quality documentation. Support process improvements and localization initiatives. Collaborate with other operational teams to ensure timely project execution, quality compliance, and successful delivery of subtitle assets. Requirements Bachelor's degree in Translation, Linguistics, Japanese Studies, Media, or related field. Japanese language proficiency JLPT N2 or higher is required. Strong English language skills. 4+ years of subtitling or localization experience. Experience in quality management, reviewing, or team coordination. Strong organizational, analytical, and communication skills. Knowledge of professional subtitling tools and OTT workflows is preferred. High attention to detail and strong sense of ownership. Why should you join us? At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment. What you'll do Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices. Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate. Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices. Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff. Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations. Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans. Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures. Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime. Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow. Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes. Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings. Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing. Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization. Review and provide input to Professional Services training materials and presentations. Develop case studies, presentations, design documentation, and best-practice methodologies. Work closely with customer project teams to ensure accurate task-level articulation of work required. What you'll bring Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment. UK remote based role. Up to 50% travel at times. Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services. Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans. Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs. Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible. Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review. Experience performing migrations to GitLab, including using Congregate or similar migration tooling. Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs. Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision. Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders. Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience.              #LI-CM1 About the team The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively. This role models skills and behaviour aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Global ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb. Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels. This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity. WHAT YOU'LL BE RESPONSIBLE FOR Team & People - Build a healthy, high-trust team culture in a remote-first, globally distributed environment. - Run 1:1s, performance management, career development, and onboarding for your direct reports. - Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows. - Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person. - Handle people administration, including leave and time off, for your team. Hiring - Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team. - Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment. - Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase. Delivery, Roadmap & Partnerships - Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery. - Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt. - Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on. - Own weekly updates and keep stakeholders aligned without creating unnecessary overhead. - Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership. Incident Commander - Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up. - Lead blameless post-incident reviews. YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems. - Have 3+ years managing remote engineering teams. - Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain. - Have managed remote, globally distributed teams that work asynchronously across disparate time zones. - Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for. - Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same. - Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room. - Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done. - Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them. - Are comfortable with ambiguity and capable of building structure where there isn't much. - Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early. - Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room. RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE You should bring experience across most of the following areas: - Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks. - Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation. - Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages. - Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements. - Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Professional Services Technical Architect, Security at GitLab, you'll lead the design and implementation of secure enterprise solutions for Professional Services clients across AMER. You'll assess complex security architectures, guide security tool and CI/CD migrations, including legacy tools such as Jenkins, and implement GitLab security capabilities to help customers meet compliance frameworks such as NIST 800-53, ISO 27001, and SOC 2. This role requires depth in secure reference architecture design across cloud security, identity management, vulnerability management, and deployment choices such as GitLab SaaS and Self-Managed, as well as the judgment to translate that depth for engineering and executive audiences. Working closely with Professional Services Engineers, Engagement Managers, and Program Managers, you'll provide technical leadership throughout the Professional Services engagement lifecycle, from pre-sales security scoping through delivery and enablement. What you'll do Design and lead secure GitLab solution implementations for Professional Services client engagements, including security risk assessments and threat modeling. Advise customers on GitLab SaaS, Self-Managed, and Dedicated architecture choices in light of their security and compliance requirements. Lead technical discovery to understand customer security, compliance, and infrastructure needs, and use that insight to guide implementation plans and deliverables. Lead migrations from legacy source code management and continuous integration and continuous delivery (CI/CD) tooling, including application security tools such as Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab CI/CD and GitLab security scanners. Support Professional Services Engagement Managers with security-related statements of work (SOWs), sales scoping, and pre-sales planning. Coordinate security implementation work across cross-functional teams and share customer needs with GitLab Product teams to inform security features and roadmap decisions. Mentor Professional Services and partner consultants, and create security-focused delivery kits, documentation, training materials, case studies, and enablement sessions. Partner with Training, Support, Customer Success, and Professional Services Program Managers to plan and deliver engagements. What you'll bring Technical expertise Experience delivering secure enterprise architectures across application security, cloud security, secure cloud infrastructure, and DevSecOps practices. Experience migrating source code management and continuous integration and continuous delivery (CI/CD) platforms with security controls. Experience advising on GitLab SaaS, Self-Managed, and Dedicated deployment tradeoffs for security and compliance needs. Hands-on experience with configuration management and infrastructure as code tooling, including Ansible and Terraform. Experience integrating security controls into CI/CD pipelines. Deep knowledge of GitLab security scanning capabilities, including Advanced Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Dependency Scanning, Secret Detection, and Container Scanning. Experience migrating application security tooling, including Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab Security Scanners. Experience planning and executing security tool migrations, mapping findings between platforms, managing dismissed and accepted risk findings, and building migration validation frameworks. Security and compliance Knowledge of security frameworks and standards, including ISO 27001, NIST 800-53, SOC 2, GDPR, and FedRAMP. Understanding of current security threats, including supply chain security, generative artificial intelligence (AI) and large language model (LLM) security risks, and zero-trust architecture. Working knowledge of the OWASP Top 10 for LLM Applications and how these risks apply to AI-assisted development tools such as GitLab Duo. Ability to communicate technical concepts, tradeoffs, and recommendations to technical and non-technical stakeholders. Ability to work independently and collaboratively in an all-remote, asynchronous environment. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $164,880 — $277,560 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are looking for an Accountant to join the team! This role will handle royalty accounting at Hasbro, focusing mainly on entertainment royalty revenue. This includes participation and residual reporting as well as preparing statements for our third-party partners. Reporting to the Senior Manager, Royalties, this position will ensure entertainment royalty revenue and related balances are recorded fully, accurately, and promptly. The Accountant will also assist with royalty accounting for Hasbro's wider licensee network. This role requires an accountant who takes full responsibility for their work and continuously seeks improvement. This is an exciting time to join the team! We are modernizing how royalty accounting works by strengthening controls, simplifying processes, and setting a higher standard for accuracy and efficiency. We want someone who contributes to that from day one. Success here means performing your work reliably while identifying manual, repetitive, or fragile steps in your tasks and improving them. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will Do as an Accountant: Manage entertainment royalty revenue accounting — calculate, classify, and record entertainment royalty revenue precisely, and prepare required journal entries, account reconciliations, and support for our business partners. Keep track of participation and residual payments and report on them. Prepare guarantee statements for third-party partners. Confirm accuracy and timely delivery. Support the close and controls by completing month-end and quarter-end close tasks. Prepare reconciliations and checks that maintain accurate and well-documented royalty accounting. Help address any gaps as they arise. Cultivate continual advancement in your work — consistently detect manual, repetitive, or unstable steps and redesign, automate, or refine them; evaluate the impact and solidify the improvement. Support the broader royalty function — help with royalty accounting, reconciliations, and analysis across Hasbro's wider network of licensees as required, contributing wherever the team requires additional capacity. Collaborate throughout the business by working with Finance, Legal, business operations, and the broader royalty team. Keep royalty accounting consistent with operational realities and help resolve issues. Read and apply contract terms by reviewing licensing and entertainment agreements and amendments. Ensure royalty accounting reflects the deal terms. Work with Technical Accounting on complex judgments. Support audits — prepare documentation and respond to internal and external auditor requests, helping ensure the control environment holds up to scrutiny. Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves. What You Will Bring: Bachelor's degree in Accounting or proven experience; moving toward or showing interest in a Certified Public Accountant (CPA) certification is beneficial. 1–3 years of accounting experience, including internships; public accounting and/or public company experience and Big Four exposure are a plus. A genuine bias toward continuous improvement includes concrete examples from a job, internship, or project. These examples show spotting a manual or inefficient task and making it faster, cleaner, or automated. Familiarity with US GAAP and internal controls / Sarbanes-Oxley principles; experience with revenue recognition (ASC 606) or entertainment revenue accounting (ASC 926) is advantageous. Adaptability and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort. Experience in reviewing contracts, along with familiarity with entertainment, media, or licensing accounting, is advantageous. Proficiency with Microsoft Excel; experience with SAP and BlackLine a plus. Ability to succeed in a fast-paced environment while keeping accuracy and attention to detail. Effective communication and the ability to learn and adapt in a dynamic environment. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $65,300 — $97,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: New York City Workplace: OnSite About Pinecone: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. About the Team/Role: This is intended to be an entry level role for new grads/early career professionals. As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role. Responsibilities: - Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value. - Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals. - Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion. - Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem. - Build processes and capture knowledge to scale and automate support, success, and outreach initiatives. - Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations. - Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows. Requirements: - BS in Computer Science or a related technical field or equivalent experience. - Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations. - Ability to communicate complex technical concepts to both technical and non-technical audiences. - Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG. - Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions. - Proficiency in one or more popular programming languages (Python, JavaScript). Bonus Points: - Experience with Datadog or similar monitoring tools. - Experience working with cloud platforms (AWS, GCP, Azure). Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.