Location: Cincinnati, United States
The Continuous Improvement Manufacturing Engineer is part of the company’s corporate Engineering team and will be based at one of the plant locations in Monroe, OH; Jackson, TN; Somerset, KY; or Valparaiso, IN. This position will lead the Continuous Improvement focus at the plant level while also supporting new product launch activities. The Continuous Improvement Manufacturing Engineer will serve as the primary resource for Continuous Improvement team training and assist the plants in sustaining gains achieved through CI efforts. This position will support kaizen events at the plants and will drive best practice standardization across all plant locations. This position will also support new product launch activities at the plants, with the goal of achieving all KPIs at the cost sheet level at the start of production.
What you will do at the company:
Serve as the Continuous Improvement subject matter expert for the company.
Schedule and participate in kaizen events, including cycle time analysis, brainstorming, problem-solving, standard work, setup reduction, 5S, cell layout, visual management, and error-proofing activities in the plants.
Coach, train, and mentor plant Continuous Improvement team members on TPS and CI principles.
Support best practice implementation and standardization across all plants through consistent communication and visits to other plant locations.
Assist production operations in driving manufacturing efficiency improvements across all plants using process improvement tactics, lean manufacturing, Six Sigma, and kaizen.
Update and maintain all Continuous Improvement procedures and standards within the Docushare database.
Assist with product launch activities at the plants to ensure processes are developed to meet all cost sheet KPIs, including labor content, cycle time/PPH, and scrap levels.
Maintain systems used to supply trial production data for launch report card maintenance.
Provide clear work instructions, training, and system designs to support the sustainability of improvements.
Support Agile tasks related to product launch inputs such as environmental and safety analysis, process layout, trial reports, and PFMEAs.
Provide feedback to corporate Project and Tooling Engineering Managers to ensure equipment and tooling standards are updated based on plant best practices.
Promote and drive efficiency and safety at the plants.
Perform other related duties as assigned.
What you will bring to the company:
Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or an equivalent field from an accredited college or university, or an equivalent combination of education and experience.
Strong TPS and CI skills, with the ability to coach, mentor, and train team members.
3 to 8 years of related experience and/or training in continuous improvement within a manufacturing environment.
High level of technical aptitude with a strong understanding of systems, equipment, and processes.
Hands-on experience and the ability to troubleshoot complex manufacturing equipment.
Ability to effectively present information to top management, public groups, and boards of directors.
Ability to apply advanced mathematical concepts and principles of logical or scientific thinking to a wide range of practical and technical problems.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as Internet tools, AutoCAD, and design software.
Required knowledge and understanding:
TPS and Continuous Improvement principles
Lean Manufacturing
Proficiency in AutoCAD
Travel Requirements:
This position requires travel up to 50% of the time.
Salary: $100,000 – $125,000 / year
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.
- Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).
- Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.
- Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness.
- Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.
- Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.
- Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.
- Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.
- Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
- Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
- Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible.
- Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
- Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
- Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs.
- Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.
EVEN BETTER...
- Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.
- Experience working in and/or supporting fintech or AI companies globally
- Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
- Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.
- Prior experience in customer-facing, sales-adjacent, or deal-support contexts.
- Experience automating global security and compliance workflows.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United Kingdom; Denmark; Portugal; France; Spain; Germany; Italy; The Netherlands
Workplace: Remote
About the role
We are committed to providing our customers with reliable and secure services so we are expanding our central Site Reliability Engineering team. You will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure. You will collaborate with different teams like Control Plane, Data Plane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse Cloud.
What will you do?
- Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
- Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
- Ensure all the infrastructure components in ClickHouse Cloud (including Data Plane, Control Plane,ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
- Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
- Continuously improve the reliability and performance of our ClickHouse services.
- Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
- Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.
About you:
- Bachelor’s or Master’s degree in Computer Science or a related field.
- At least 8 years of experience in Site Reliability Engineering or a related field.
- Hands-on experience with Go and/or Python.
- Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
- Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
- Hands-on experience with container orchestration tools such as Kubernetes or Docker Swarm.
- Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
- You are a strong problem solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability, and data governance.
- You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability.
- Excellent communication and interpersonal skills.
#LI-Remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Network Engineer.
About the job
This position is needed to help build, operate, and maintain the global corporate network infrastructure, VPN, ZTNA, and connectivity to our cloud-based systems. As part of the Identity and Network Trust team, you will monitor network performance to proactively respond to incidents. You will need to possess the technical knowledge to troubleshoot and perform root cause analysis for escalated connectivity issues. You also will collaborate with the security team and other engineering teams to develop a secured global network infrastructure.
Responsibilities
Build, operate and support the global Twilio IT network infrastructure.
Keep track of network assets, including network hardware and software.
Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team.
Work closely with stakeholder teams to determine current and future network needs.
Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe).
Develop methods and tools to be used to test and implement new LAN/WAN systems.
Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable.
Formulate strategies to maintain and upgrade network systems efficiently.
Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues.
Create and maintain documentation for network design, IT network standards and process.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of experience with building campus and/or data center network infrastructure, AWS cloud services and networking
5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls
3+ years experience with AWS cloud services and networking
Advanced knowledge of IEEE 802 standards and core IETF networking protocols including 802.11 suite, TCP/IP, DNS, DHCP, routing and switching protocols
Hands on knowledge of network monitoring
Knowledge of network security to implement security policy for compliance
Proficient skill in WIndows, Mac, Linux client networking
Experience in troubleshooting network problems at different OSI model layer
University degree in computer science or equivalent experience
Excellent written and verbal communication skills
Desired:
Cisco CCNA/CCNP Certification
AWS certification
Zscaler Zero Trust Systems experience and/or certifications
Scripting language with API automation
Experience with infrastructure as code (IaC) using Terraform
Knowledge of ITIL framework and its application in a network environment
Project management skills
Location
This role will be Remote and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way and perform job duties
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, New York, United States
The Chief Risk Officer (CRO) is a newly created role, as we establish a formal second line of defense, bringing Regulatory & Compliance, Enterprise Risk & Governance and Safety, Resilience & Incident Management together under one risk structure. The successful candidate will be a key member of iCapital’s Performance and Risk Management team, accountable for the enterprise-wide risk management, regulatory compliance, and safety and resilience programs of the firm and the design, oversight, and effectiveness of the firm’s global AML, KYC, sanctions, anti-financial crime, and customer due diligence framework.
This leader will oversee the integration of regulatory and compliance functions with a comprehensive enterprise risk management framework, ensuring iCapital continues to operate with strong governance, disciplined risk oversight, financial crime risk management capabilities, and regulatory credibility as the business scales globally.
Reporting directly to the Chief Financial Officer, the CRO will partner closely with executive leadership, the Board, and Board‑level Audit & Risk Management Committee to proactively identify, assess, and manage risk across iCapital’s global platform. This role is critical to iCapital’s continued growth, requiring a seasoned executive with deep expertise in alternative investments, complex regulatory environments, and enterprise risk management.
As a senior leader at the firm, the CRO will help shape firm strategy, influence key business decisions, and provide independent challenge and oversight across all risk domains. The CRO will serve as the principal risk advisor to senior management and the Board, ensuring that risk, compliance, AML/KYC, financial crime, resilience, and governance considerations are embedded into strategic planning, product development, acquisitions, and geographic expansion initiatives.
Responsibilities:
Regulatory & Compliance Oversight and Execution
Global Regulatory Strategy: Oversee regulatory compliance across iCapital’s global footprint, including U.S., Canada, UK, Europe, and APAC jurisdictions, and support expansion into new regulated markets.
Alternatives & Structured Products: Provide leadership on regulatory requirements governing alternative investments, structured investments, annuities, and registered and private fund vehicles.
Licensing & Registrations: Oversee regulatory registrations, licensing, exemptions, and ongoing obligations with regulators including the SEC, FINRA, and international authorities.
Policies & Controls: Ensure the development and maintenance of scalable policies, procedures, training, and controls aligned with regulatory requirements and business strategy.
Regulatory Engagement: Serve as the senior executive representative for regulatory examinations, audits, and inquiries, maintaining strong, credible relationships with regulators and external advisors.
Financial Crime, AML & KYC Leadership: Ensure the design and effectiveness of controls for identifying, assessing, mitigating, and reporting money laundering, terrorist financing, sanctions, fraud, and other financial crime risks.
Enterprise Risk & Governance Leadership
Enterprise Risk Management (ERM): Design, evolve, and execute iCapital’s enterprise risk management framework, including risk appetite, governance, assessment, and reporting across all business lines and geographies.
Risk Governance: Provide oversight through established governance forums, including the Board‑level Audit & Risk Management Committee, Corporate Risk Management Committee, and operational risk working groups.
Risk Assessment & Monitoring: Maintain and enhance the enterprise risk register, integrating Risk Control Self‑Assessments (RCSAs), risk appetite metrics, and issue management into a consistent, scalable framework.
Executive & Board Engagement: Serve as the primary point of contact for senior management and the Board on risk‑related matters, delivering clear, actionable insights and recommendations.
Risk Controls, Assurance & Audits
Controls Framework: Partner with Finance, Technology, Legal, and Operations to strengthen internal controls, including IT General Controls (ITGCs), ICFR, and operational controls.
SOC 2 & Assurance: Oversee SOC 2 audits across business lines, managing auditor relationships, evidence collection, remediation, and ongoing control maturity.
Technology & Data Risk: Collaborate with Technology and Security teams to manage platform, data protection, and information security risk in a technology‑enabled business model.
Safety, Resilience & Incident Management
Business & Technology Resilience: Ensure the firm’s ability to continue delivering critical services through disruption by maintaining approved business continuity and disaster recovery plans, validated through regular testing.
Incident Management: Oversee a centralized enterprise incident management framework, including escalation protocols, response playbooks, and crisis communications.
Life Safety & Physical Security: Provide oversight of physical security, life safety, and emergency preparedness programs across offices, travel, and firm‑sponsored events.
Leadership & Team Development
People Leadership: Lead, mentor, and develop global teams across risk management and compliance functions, fostering a culture of accountability, partnership, and continuous improvement.
Cross‑Functional Collaboration: Work closely with Finance, Legal, Technology, Product, and Business leaders to embed risk awareness into decision‑making while enabling growth and innovation.
Culture of Risk Awareness: Promote a strong risk and compliance culture that balances commercial objectives with disciplined governance.
Qualifications:
15+ years of senior leadership experience in risk management, compliance, or governance within financial services, fintech, asset management, broker‑dealer, or investment advisory environments
Deep, hands‑on experience with alternative investments, including regulatory treatment, product structure, and distribution considerations
Demonstrated executive accountability for AML, KYC, sanctions, customer due diligence, financial crimes compliance, and broader regulatory compliance programs operating across multiple jurisdictions.
Proven ownership of regulatory compliance in highly regulated environments, including direct interaction with regulators and responsibility for examinations and audits
Demonstrated success designing and operating enterprise risk management frameworks in complex, multi‑jurisdictional organizations
Strong knowledge of U.S. securities regulation (SEC, FINRA, Advisers Act, Investment Company Act), AML and financial crimes requirements (Bank Secrecy Act, USA PATRIOT Act, OFAC), and familiar with international frameworks such as AIFMD and MiFID
Credible, confident leader with the judgment and independence to challenge constructively and advise senior leadership and the Board
Able to translate complex regulatory and risk concepts into practical, scalable solutions aligned with business strategy
Proven track record building and leading large, global teams and influencing outcomes across complex matrixed organizations.
Strong executive presence, strategic mindset, and demonstrated ability to balance risk management objectives with commercial growth priorities.
Bachelor’s degree required; advanced degree (JD, MBA, or equivalent) strongly preferred. Professional certifications (FRM, CRCMP, CFA, CPA, CAMS) a plus
Benefits:
The base salary range for this role is $350,000 to $400,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote (Canada, UK, EU)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Lisbon, Portugal
About the Role
iCapital is looking for a
Full-Stack Engineer
to join the
iCapital Identity Platform
team. This role will help define and deliver new features for one or more of iCapital's software platforms. You will work closely with Product Management and Design throughout the software development lifecycle—scoping requirements, reviewing work in progress, and addressing issues uncovered during automated and manual testing.
The iCapital Identity frontend uses
TypeScript
,
React
,
GraphQL
, and
Relay
. The backend is built in
Elixir/Phoenix
, with some
Go
and
Node.js
, backed by
PostgreSQL
. Our infrastructure runs on
AWS
and is provisioned using
Terraform
.
Responsibilities:
Leverage an
Elixir + Phoenix
backend running on Amazon’s latest serverless technologies to power a
TypeScript + React
frontend
Support existing products and features while helping design and build new ones
Design and develop integrations with other iCapital platforms
Collaborate regularly with stakeholders and partners to gather requirements, seek feedback, and provide updates
Qualifications:
10–15+ years of experience in a related field
Strong understanding of modern browser technologies and web fundamentals (HTTP, cookies, CSP, CORS, etc.)
Extensive experience developing full-stack web applications
Experience in collaborative environments where engineers define project vision, influence technical strategy, and continuously learn
Strong relational database fundamentals
Excellent written and verbal communication skills
Demonstrated proficiency and professional success coding in at least one programming language
Experience with Linux and strong command-line skills
Preferred/Additional Experience
Writing production-ready code in
Elixir
,
Python
,
TypeScript
,
JavaScript
,
Go
, or
Ruby
Optimizing queries in
PostgreSQL
Developing with
React
,
Vue
,
Angular
, or
LiveView
Deploying and configuring applications on
Amazon Web Services (AWS)
Prior experience in a security or penetration-testing role
Querying
Google BigQuery
or other large relational datasets
Technical leadership, team lead, or management experience
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: VP of Product
Location: Remote US
Compensation: $230,000 to $250,000
base plus bonus and equity
About the Role:
We are building a product management organization to own and drive our product strategy and are looking for an experienced product manager to join this growing team. As a Staff Product Manager at Huntress, you will assist the CTO in driving the success and expansion of our SIEM product launched in October 2024. We are not building yet another SIEM that intends to replicate what every other SIEM already does. We are building a SIEM that focuses on what really matters to our Small Enterprise and SMB partners. They don’t need a SIEM with all the advanced features and the costs that come with that; they need a SIEM that keeps the relevant data, reduces the noise, makes it easy to find what they need, doesn’t require full-time employees to manage, and works at a cost that fits their budget. This is an opportunity to upend the existing SIEM market for everyone who wants or needs a SIEM but whose current solutions don’t work.
This position offers the chance to help scale the vision of an already wildly successful company past $200M and beyond, sustaining and building on a remarkable existing growth rate. You will make an impact on the vision, goals, and, in partnership with other functions, execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, product leaders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers.
To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You’ll be asked to frequently interact with customers, prospects, and industry analysts to articulate our value proposition.
What You’ll Do:
Work with the Portfolio Leader and relevant stakeholders to assist in setting the SIEM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed
Analyze market trends and perform competitor analysis and research in order to drive strategy as well as pricing and the product roadmap
Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer
Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture
Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs
Participate as a key contributor in all phases of product development, from discovery to launch
Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams
Collaborate with marketing and other key stakeholders to drive and execute product launches to market
Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle
Serve as the intermediary between engineering and senior management and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa
Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds
Work with design and engineering teams to produce mockups, wireframes, and prototypes to assess the validity and strength of a new product or feature idea.
Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform
In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and evaluate the success of the product strategy
What You Bring To The Team:
7+ years of experience in a product management role with past responsibility for SIEM products; bonus for SOAR Products
Demonstrated success driving longer-term vision and strategy that resulted in outperformance
Experience leading product innovation, feature ideation, delivery, and launch
Demonstrated experience designing and delivering products utilizing artificial intelligence tools and technologies, such as Claude or similar
Experience working in an agile development environment using agile development tools
Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes
Experience with products delivered from AWS or other cloud environments
Strong creative and critical thinking abilities
Experience building products for the SMB is a significant benefit
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: București, Romania; Tas-Sliema, Malta; London, United Kingdom; Zagreb, Croatia
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for
a
Head of Sales - Lottery
to join our team!
The Head of Sales - Lottery is a senior individual contributor responsible for driving global revenue growth for the Lottery vertical. This role focuses on strategic business development, enterprise sales execution, and ownership of the full sales lifecycle - from market identification and prospecting to contract negotiation and closing.
This position does not include direct people management but requires strong cross-functional leadership, strategic influence, and ownership of high-value commercial outcomes.
Key Responsibilities:
Execute the commercial strategy for the Lottery vertical in alignment with company objectives.
Own and deliver revenue targets and pipeline growth globally.
Identify and prioritize key markets, including regulated and government lottery opportunities.
Develop and execute account-based sales strategies for enterprise prospects.
Lead complex sales cycles, including RFPs, RFIs, and government tenders.
Build and maintain senior-level relationships (C-level, regulators, public authorities).
Structure, negotiate, and close high-value, long-term agreements.
Drive new partnerships and channel opportunities within the lottery ecosystem.
Identify emerging lottery markets and strategic opportunities.
Represent EveryMatrix at industry events, exhibitions, and key client meetings.
Partner with Product, Legal, Compliance, Marketing, and Delivery teams to ensure seamless proposal development and deal execution.
Provide structured market feedback to influence product roadmap and positioning.
Support onboarding and expansion opportunities post-sale in collaboration with Account Management.
Requirements:
5+ years of B2B enterprise sales experience within lottery, iGaming, gaming technology, or related regulated industries.
Proven track record of independently closing complex, high-value deals.
Experience managing public procurement and regulated market sales cycles.
Strong understanding of lottery operations (draw-based, instant, digital lottery, etc.).
Excellent negotiation and commercial structuring skills.
Ability to manage long and complex sales cycles autonomously.
Strong executive presence and stakeholder management skills.
High level of ownership, accountability, and self-direction.
Strong analytical and forecasting capabilities.
Bachelor’s degree in business, Marketing, Finance, or related field.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
3 additional annual sick leave days beyond the legal requirement, with no medical certificate needed for these days.
Benefit from two Free Fridays each year, limited to one per quarter.
Access to an Employee Assistance Program through TELUS Health
Parental Support
:
Additional paid leave to support new parents, with options tailored for maternity and paternity.
Flexible remote work opportunities during the first months of parenthood.
Benefits and Perks:
Monthly lunch allowance.
Gym Membership.
Access to leading online learning platforms (such as LinkedIn Learning and Udemy for Business), plus an annual budget for external courses or certifications.
Our office perks include frequent team-building activities in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Serbia
Workplace: remote
ABOUT YOU
We are looking for a Senior Software Engineer (React Native) who is architecturally strong, quality-driven, and highly collaborative to join our Mobile Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead mobile architecture decisions, build scalable cross-platform applications, and drive shared code strategies across web and mobile ecosystems.
Strong expertise in React Native and JavaScript/TypeScript, along with deep knowledge of mobile architecture patterns and state management, is essential, along with experience in building and delivering commercial mobile applications from concept to launch. The ability to design scalable architectures, implement robust testing strategies (including E2E), optimize performance, and mentor other developers while collaborating across cross-functional teams will be key to your success in this role.
If you're passionate about building high-quality mobile experiences that scale and love creating seamless app ecosystems that power gaming, virtual currency, and digital commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visitxsolla.com.
Responsibilities
Develop and maintain mobile applications using React Native for iOS and Android platforms.
Implement best practices for mobile development, including code review, testing strategies, and CI/CD processes.
Deliver high-quality features on time throughout the development lifecycle.
Build scalable and maintainable features within the existing application architecture.
Collaborate with product and design teams to implement technical solutions that meet business goals.
Integrate mini-apps and virtual currency systems with the Xsolla App ecosystem.
Work with cross-functional teams, including developers, QA engineers, and project managers.
Participate in technical discussions to align development work with business objectives.
Communicate effectively across distributed teams.
Architecture & Design
Design and implement scalable application architecture for React Native mobile apps with a focus on maintainability, performance, and developer experience.
Lead architectural decisions around shared code strategies between React web and React Native mobile platforms.
Establish and enforce coding standards, design patterns, and best practices across the mobile development team.
Create technical specifications and architecture documentation for complex features and systems.
Build and maintain a robust monorepo infrastructure using tools like Nx, Turborepo, or similar.
Configure and optimize build pipelines, dependency management, and workspace configurations.
Implement efficient caching strategies and incremental builds to optimize CI/CD performance.
Manage versioning, publishing, and dependency relationships between packages.
Design and develop a comprehensive shared component library that works seamlessly across React and React Native.
Create platform-agnostic business logic, utilities, and services that can be consumed by both web and mobile.
Build tooling and documentation to enable other developers to easily leverage shared code.
Implement adaptive components with platform-specific implementations where necessary while maintaining a unified API.
Establish patterns for sharing type definitions, hooks, contexts, and state management across platforms.
Qualifications & Skills:
5+ years of experience in mobile application development with a strong focus on React Native.
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
Proven track record of delivering commercial mobile applications from concept to launch.
Proficiency in React Native and JavaScript/TypeScript, with knowledge of native modules (Swift/Kotlin) as a plus.
Strong understanding of mobile architecture patterns and state management.
Experience with third-party integrations and APIs.
Strong problem-solving abilities and a results-driven approach.
Effective communication skills, both written and verbal.
Familiarity with gaming ecosystems and virtual currency platforms is a plus.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Задачи:
— Разработка и развитие backend-сервисов на Go
— Проектирование микросервисной архитектуры
— Реализация event-driven взаимодействия между сервисами (Pub/Sub, очереди)
— Работа с WebSocket-соединениями и real-time потоками данных
— Проектирование и реализация gRPC API
— Разработка логики финансовых расчётов (decimal-арифметика, точность, атомарность операций)
— Обеспечение ACID-гарантий и атомарных транзакций
— Оптимизация производительности и снижение latency
— Работа с нагрузкой 1000+ TPS в пиковых значениях
— Проектирование схем баз данных и оптимизация запросов
— Участие в решении задач масштабирования и отказоустойчивости
— Написание unit и integration тестов
— Участие в code review и технических обсуждениях
Требования:
— 5+ лет коммерческой backend-разработки
— 3+ лет разработки на Go
— Глубокое понимание concurrency в Go (goroutines, channels, context)
— Понимание принципов микросервисной архитектуры
— Опыт построения event-driven систем
— Опыт работы с очередями и брокерами сообщений
— Уверенная работа с MySQL (индексы, транзакции, оптимизация)
— Понимание финансовой арифметики (decimal, точность вычислений, отсутствие float-ошибок)
— Опыт работы с Redis
— Понимание принципов построения low-latency систем
— Опыт работы с Docker и Git
— Уверенная работа в Linux-окружении
Будет преимуществом:
— Опыт работы в домене: CEX, DEX, Market making, Fintech, Payments
— Опыт работы с высоконагруженными системами (1000+ TPS)
— Опыт построения real-time систем (WebSocket, streaming)
— Опыт работы с gRPC
— Понимание circuit breaker, retry-политик, backoff-стратегий
— Опыт внедрения мониторинга (Prometheus, Grafana)
— Понимание принципов горизонтального масштабирования
— Опыт работы с Kubernetes
Условия:
— Полностью удалённый формат работы
— Участие в разработке сложного высоконагруженного продуктового решения
— Реальная инженерная свобода и влияние на архитектуру
— Оплата USD/USDT/RUB
Location: Yerevan, Armenia
Description
The MENA Region Partners Development Team Manager will be responsible for managing and driving a team of Partners Development Managers while ensuring operational excellence and strategic growth across the MENA region. This role involves managing people, ensuring efficient day-to-day operations, developing market strategies, and aligning regional goals with corporate objectives.
Responsibilities
Responsible for managing the Partners Development team, ensuring that the issues raised by team members are addressed and solved quickly
Initiate market research and ensure that there are no technical or procedural gaps in the company compared to the competitors, and initiate innovations that will put the company on better terms in the competition
Initiate product development requests once noticing product gaps, and be responsible for quickly solving the product-related gaps
Be the main contact person with Incident Management and Change Management teams and collaborate with the operators, internal teams, and Partners Development team to ensure that the issues are addressed and solved quickly
Be in touch with operators, get involved with issues raised by the operators about product and processes, and escalate them to the Head of MENA.
Initiate Casino and Sportsbook development plan for the entire region and initiate a strategy to develop partner numbers with targeted promotional activities
Be responsible for the collaboration of the Casino Success team of MENA, involved with all decisions about the promotional activities with Casino Success managers and the Partners Development team. Track the success of the promotional activities
Provide weekly and monthly reports to the Head of MENA about achievements, present issues, promotional activities, and matters that should be solved with the involvement of the Head of MENA.
Requirements
Proven experience (3+ years) in a partnership management, business development, or operational role within the iGaming or related tech industry
2-3 years in a leadership or team lead role
Experience in revenue growth, retention, and upselling strategies
Ability to manage a team of up to 12 managers.
Strong skills in: Performance management, Mentorship and coaching, Conflict resolution, Cross-team coordination
Excellent communication, negotiation, and relationship-building skills.
Ability to manage relationships with: C-level stakeholders, Product teams, Commercial teams, and Technical teams.
Ability to work under pressure and multitask.
Effective time management skills
Ability to pay attention to details at work and prioritize them
Advanced knowledge of the Armenian language and excellent knowledge of the English language.
Location: San Ramon, United States
EMPLOYER: Flosum Corporation
JOB TITLE: Implementation Engineer
POSITION: One (1), Full Time
HOURS PER WEEK: 40
WORK SCHEDULE: 9:00 A.M. to 5:00 P.M
JOB DESCRIPTION: 1. Implement Flosum’s Products:
1. Deploy and configure Flosum’s solutions within customers Salesforce environments, ensuring seamless integration and optimal functionality.
2. Support Product Adoption: Guide customers through their product adoption journey by delivering training
sessions and assessing their DevSecOps processes to ensure alignment with best practices.
3. Lead Training Webinars: Conduct webinars for large audiences, covering product features, new enhancements,
and best practices for using Flosum’s tools.
4. Create Technical Documentation: Develop comprehensive product technical documentation, highlighting key features
and providing detailed guidance on Flosum’s offerings.
5. Support the Sales Process: Assist in the sales process by conducting product demonstrations, showcasing
Flosum’s capabilities to potential customers.
6. Engage Key Stakeholders: Collaborate with key stakeholders to provide consultation on process improvements and recommend enhancements based on customer needs.
7. Product Integrations Collaborate with customers to integrate Flosum’s products with external platforms
such as GitHub, GitLab, Bitbucket, and Azure DevOps, ensuring seamless interoperability and enhanced workflow efficiency.
8. Partner Training Train Flosum’s partners to effectively onboard customers and ensure they are proficient in using Flosum’s products, enabling them to drive customer success.
Interested applicants please mail/submit your resume directly to the attention of:
Flosum Contracts Manager 11040 Bollinger Canyon Rd, Suite E-944 San Ramon, CA 94582
Dates Posted At Job Location: 3/13/26 to 4/12/26
Physical Location Posted: San Ramon Location
THIS JOB LISTING IS POSTED IN CONNECTION WITH THE FILING OF A PERMANENT ALIEN LABOR CERTIFICATION APPLICATION AND THAT ANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO:
Certifying Officer U.S. Department of Labor,
Employment and Training Administration, Atlanta National Processing Center Harris Tower,
233 Peachtree Street, NE., Suite 410,
Atlanta, GA 30303
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Software Developer in Test to work on the iCapital platform. This individual will bring practical knowledge of agile development methodologies and engineering best practices. This role will work closely with the Development and Testing team. The ideal candidate is a combination of a hands-on test engineer who has some managerial experience, and who can understand existing automation test frameworks and has an ability to enhance and implement the same and should also be able to work with other engineers and product managers to support feature-based testing.
Responsibilities
Build and implement robust automated test suites for API and backend services.
Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain based components.
Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
Build and maintain performance and load testing suites for critical backend services and smart contract interactions where applicable.
Perform all types of testing as needed like Functional, API, Automation, Performance, and Integration testing.
Contribute to continuous improvement of QA processes, tooling, and best practices within an Agile environment.
Qualifications
10+ years of experience with QA engineering delivery experience with strong focus on backend or API testing
7+ years of delivery within Agile SDLC teams ideally with CI/CD
Strong experience testing REST APIs, backend microservices, and distributed systems
Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, blockchain node interaction) is preferred
Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
Experience with Java, Playwright, Behave, Postman/REST Tools, JMeter or similar performance tools
Experience with Gitlab, Git, Jenkins, and Docker
AI Integration experience is preferred
Exposure to banking or finance environments is preferred
Benefits
The base salary range for this role is $110,000 to $155,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is hiring a Strategic Cloud Partnerships Lead to own and grow our relationships with the cloud and infrastructure companies that underpin our platform and help us reach enterprise customers.
This role sits at the intersection of infrastructure, product, and go-to-market. You will work with Vercel’s Product and Engineering teams to understand how we use our partners’ infrastructure today, identify where deeper technical collaboration could improve our platform or economics, and turn those opportunities into executable partnership strategies. At the same time, you will build joint go-to-market motions that create pipeline, accelerate enterprise deals, and make Vercel more strategic to our partners’ field organizations.
This is a hybrid position, based in San Francisco, with in-office anchor days on Monday, Tuesday, and Friday.
What you'll do
Own a named set of strategic cloud partners end to end, with accountability for the health, growth, and business impact of each relationship
Develop a clear strategy and joint business plan for each partner, covering technical priorities, commercial opportunities, go-to-market motions, investments, and measures of success
Build a detailed understanding of how Vercel uses each partner’s infrastructure today and identify opportunities to improve performance, reliability, geographic reach, product capabilities, or unit economics
Build the business case for new initiatives: size the opportunity, define the customer value, scope the technical investment, model the economics, and give leadership a clear recommendation
Develop and execute joint go-to-market motions, including co-selling, account mapping, marketplace programs, solution development, field enablement, demand generation, and executive engagement
Lead negotiations involving cloud consumption, commercial commitments, marketplace terms, co-sell investments, product integrations, and joint customer offerings
Lead cross-functional teams across Product, Engineering, Infrastructure, Sales, Marketing, Finance, and Legal to move initiatives from concept through agreement, launch, and growth
What you need
8+ years of experience in cloud partnerships, strategic alliances, business development, enterprise sales, or a related role at a cloud, infrastructure, developer tools, or platform company
A track record of building and growing strategic relationships with major cloud or infrastructure providers
Strong go-to-market experience, including developing joint value propositions, launching co-sell motions, creating pipeline, and helping close complex enterprise opportunities
Strong technical fluency across modern cloud infrastructure and application delivery. You do not need to be an engineer, but you can understand architectures, ask incisive technical questions, and earn credibility with product and engineering teams
Commercial judgment and experience negotiating complex agreements, including cloud commitments, marketplace terms, co-sell structures, or joint product initiatives
Strong agency and comfort with ambiguity. You identify what matters most, decide where to invest, and can defend the choice
Excellent written and verbal communication with executives, technical leaders, field teams, and customers
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $234,000-286,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
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Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: New York, New York, United States
About the Role
iCapital is seeking a Technology Program Manager to partner closely with Engineering and Technology leadership teams to deliver complex, high-impact initiatives across the firm’s most critical technology priorities. This role sits at the intersection of strategy and execution, bringing best-in-class program management practices to large-scale, cross-functional initiatives. The team operates in an internal consulting capacity, driving clarity, alignment, and disciplined execution across multi-team programs. This individual will engage across a diverse portfolio including greenfield software development, enterprise vendor implementations, cloud and infrastructure initiatives, data and analytics and machine learning efforts, and broader technology innovation programs.
As iCapital continues to scale, the company is increasingly leveraging AI-enabled tools and automation to enhance engineering productivity and program transparency. This role requires comfort operating in an AI-augmented environment, identifying opportunities to use emerging technologies to improve planning, reporting, decision-making, and cross-team coordination. This is a leadership and execution role focused on orchestration, visibility, and delivery excellence; it does not involve hands-on coding or testing.
Responsibilities
Lead end-to-end delivery of complex, cross-functional technology programs spanning multiple engineering teams.
Partner with the Engineering teams to define scope, roadmap, milestones, and measurable outcomes.
Establish clear governance, reporting, and risk management practices to ensure transparency and accountability.
Communicate program status, risks, dependencies, and mitigation strategies to senior stakeholders.
Collaborate with Technology leadership to shape forward-looking strategy and execution frameworks.
Drive continuous improvement initiatives to enhance delivery effectiveness across the broader Technology teams.
Bring structure and clarity to ambiguous or evolving initiatives.
Qualifications
5-10 years of relevant experience
Bachelor’s degree in engineering, computer science, business administration, or related field preferred
Experience in at least two of the following: technical program management, financial services industry, or technology or financial services consulting
Strong understanding of software development lifecycle (SDLC) methodologies
Familiar with relational database concepts and data modeling
Exposure to cloud technologies (i.e. AWS)
Experience with project management tools such as JIRA, Monday.com, or similar platforms
Able to influence stakeholders and build consensus across diverse viewpoints
Strategic thinker who can connect big-picture objectives to detailed execution plans
Comfortable navigating complexity and ambiguity
Exceptional verbal and written communication skills and organizational skills with attention to detail
Strong interpersonal skills with a collaborative, team-oriented mindset
Able to operate effectively both independently and within cross-functional teams
PMP certification is a plus
Benefits
The base salary range for this role is $100,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
ОфисLondon
УдалённоseniorUnited Kingdom; Denmark; Portugal; France; Spain; Germany; Italy; The Netherlands
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УдалённоRemote (Canada, UK, EU); This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
Lisbon, Portugal
География найма не уточнена
ГибридheadBucurești, Romania; Tas-Sliema, Malta; London, United Kingdom; Zagreb, Croatia
