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Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. Fivetran is looking for a Senior Staff Software Engineer to join our Platform Engineering Group, focused on building and evolving the core systems that power our data movement platform. In this role, you will define and drive the long-term technical vision for critical platform components that enable Fivetran to scale from thousands to tens of thousands of customers. You will operate at the intersection of architecture, execution, and organizational influence — solving deeply complex distributed systems challenges while shaping engineering direction across multiple teams. If you are passionate about building highly reliable, scalable systems and influencing engineering excellence at scale, this role is a strong fit. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Java (JVM, JIT, GC tuning, thread management), JUnit Claude Code Docker and Kubernetes AWS, GCP Bazel, BuildKite Observability tools (Datadog, Grafana) What You’ll Do Define Technical Strategy : Set the long-term architectural vision for core platform systems, ensuring scalability, reliability, and efficiency. Lead Complex System Design: Drive the design and evolution of large-scale distributed systems that power Fivetran’s data movement platform. Drive Cross-Team Initiatives : Lead high-impact projects spanning multiple teams, align stakeholders, and ensure successful execution. Raise the Engineering Bar : Establish best practices for system design, code quality, and operational excellence across the organization. Mentor and Influence : Guide and mentor senior and staff engineers, shaping technical decision-making beyond your immediate team. Improve Platform Performance : Identify and lead efforts to optimize system performance, reliability, and cost at scale. Champion Innovation: Evaluate and introduce new technologies and approaches to improve developer experience and platform capabilities Skills We’re Looking For Extensive Experience: 12+ years of software engineering experience, with deep expertise in building and operating large-scale distributed systems. System Design Mastery: Proven ability to design and evolve complex, scalable, and reliable platform architectures. Technical Leadership: Demonstrated experience leading cross-team technical initiatives and influencing engineering direction. Strong Programming Skills: Expertise in backend development (Java preferred) with a solid foundation in data structures and system fundamentals. Performance & Reliability: Experience optimizing system performance, scalability, and cost in high-throughput systems. Communication & Influence: Strong ability to communicate complex technical ideas and influence senior stakeholders. Ownership & Ambiguity: Track record of driving ambiguous, high-impact problems from definition to execution. Bonus Skills​ Experience in data processing (ETL, ELT) and/or cloud-based platforms Experience working in startup environments. #LI-HYBRID #LI-EM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Director, Product Design to lead the day-to-day operations of Replit's Product Design organization, reporting to the Co-Founder & Head of Design. This is a true player-coach role for someone who loves building products as much as leading people. You'll lead and develop a talented team of product designers while remaining deeply embedded in the work itself. You'll whiteboard with designers, navigate complex product decisions. The Co-Founder & Head of Design remains closely involved in design critique and product quality. Your role is to lead the day-to-day design organization by creating the structure, alignment, and momentum that enable exceptional work. You'll stay two to three layers deeper than the Co-Founder & Head of Design on active initiatives, surfacing the context, tradeoffs, and insights needed to make thoughtful decisions without requiring constant immersion in every project. Success in this role requires exceptional product judgment, strong design taste, technical fluency, and a collaborative approach. You're someone who naturally connects disciplines, elevates the people around you, and makes both the work and the team better every day.     IN THIS ROLE, YOU WILL - Lead the day-to-day operations of Replit's Product Design organization, ensuring work is aligned, prioritized, and delivered to an exceptionally high standard. - Manage, mentor, and develop a team of product designers, helping them grow their craft, confidence, and impact. - Shape and elevate the customer journey - Work alongside designers every day by whiteboarding ideas, exploring alternatives, reviewing work in progress, and solving complex product and interaction challenges. - Stay deeply informed across active initiatives, surfacing the context and insights that enable the Co-Founder & Head of Design to engage quickly in meaningful design critique and high-impact product decisions. - Raise the quality of product design through thoughtful feedback, exceptional craft, and strong design taste. - Help evolve Replit's design practices, workflows, and team culture while preserving the speed and flexibility of a high-growth company. - Recruit, hire, and onboard exceptional product design talent as the organization grows.     WHO YOU ARE You're a builder first and a manager second. You enjoy being close to the work, helping designers think through difficult problems, and making good teams even better. You're equally comfortable sketching ideas on a whiteboard, giving thoughtful design feedback, coaching a designer through a difficult challenge, or partnering with engineering on implementation details. You combine exceptional product judgment with strong design taste and technical fluency. You're collaborative, humble, curious, and energized by helping great work happen.     EXPERIENCE & QUALIFICATIONS - Significant experience leading product design teams within high-growth technology companies. - Proven ability to balance people leadership with meaningful hands-on product design contribution. - A portfolio demonstrating exceptional craft, interaction design, product thinking, and systems thinking. - Experience partnering closely with Product and Engineering to deliver technically sophisticated products. - Demonstrated success leading cross-functional product development in fast-moving environments. - Exceptional communication, coaching, and stakeholder management skills. - Strong design taste, sound judgment, and a bias toward action. - Experience simplifying complex technical products into elegant, approachable user experiences.     NICE TO HAVE - Experience designing developer tools, technical products, or software creation platforms. - Experience building AI-powered products or AI-native workflows. - Coding experience or strong technical curiosity. - Experience growing design teams in startup or scale-up environments. - Active use of AI throughout your design process.     WHY THIS ROLE IS DIFFERENT This isn't a traditional design leadership role. We're looking for someone who thrives in the work, not above it. Someone who enjoys solving problems alongside designers, building strong partnerships across Product and Engineering, and bringing the depth of context that allows the Co-Founder & Head of Design to focus on the moments where their perspective has the greatest impact. This is a role for someone who is excited by complex product challenges, passionate about developing exceptional designers, and motivated by building products that make powerful technology feel intuitive. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role We're hiring a Product Manager to lead the dbt v2 roadmap — the future of dbt Labs' intellectual property and a critical driver of product-led growth. You will own net-new functionality in Fusion that identifies and monetizes local deployments of dbt, shipping net new features, many of which also land in dbt Core, as well as proprietary ELv2 plugins that integrate seamlessly with the dbt platform. This role is co-located with our dbt v2 engineering team in the US to accelerate execution, strengthen prioritization, and ensure tight alignment across product, engineering, and platform teams. You'll bridge open source product strategy with technical delivery and business impact, translating strategic investments into shipped features that drive the Fusion PLG motion. In this role, you will Own and deliver the dbt v2 roadmap, shipping net new functionality to dbt v2 like SQL comprehension, compute, governance, and SAO Define requirements for Fusion features that integrate seamlessly with the dbt platform and unlock enterprise value Keep the Fusion engineering team aligned, unblocked, and executing on a predictable cadence Contribute hands-on to the dbt Core / Fusion codebases, including code reviews, documentation, and small feature implementations Collaborate with OSS strategy leads, platform PM peers, and cross-functional stakeholders to deliver a unified roadmap What success looks like Shipping net-new features on a predictable quarterly cadence Measurable contribution to Fusion PLG growth metrics, including identification and monetization of local dbt deployments Hands-on contributions to dbt Core and Fusion code bases, including merged PRs and meaningful improvements to the open source codebase Strong execution and alignment across the Fusion engineering team You're a good fit if you have 5+ years of product management experience in technical domains such as developer tooling, data platforms, or open source software Strong grasp of system architectures, particularly for local deployments and how they scale to enterprise use cases Understanding of how open source investments drive PLG growth and product strategy Ability to bridge technical delivery with business impact, translating features into revenue and growth metrics Experience working with engineering teams to define, prioritize, and ship complex technical features Strong communication skills with empathy for open source contributors and enterprise users alike Nice to have Hands-on experience with dbt or similar transformation frameworks Background in plugin architectures, extensibility systems, or platform ecosystems Understanding of PLG motions and freemium-to-paid conversion strategies Experience with SQL engines, query optimization, or compute systems Prior experience as an engineer whose worked with modern development frameworks (examples: React, Typescript, Python, etc.) #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $226,657 — $283,322 USD The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $243,936 — $304,920 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Vienna, Austria Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THIS ROLE At Sentry, our Mobile team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Senior Product Manager, Mobile to bring clarity and context to the team and help us create a delightful Sentry experience for mobile developers across the globe. At Sentry, product managers, engineers, and engineering managers work together to help shape the roadmap and decide what to build next – with the engineering manager ultimately owning the decision. Your role will be to make sure the team deeply understands its users, the market, and how the product performs in the real world, including where it delights and where it creates friction, so the right decisions happen naturally. This position reports to the Director of Engineering.. IN THIS ROLE YOU WILL - Turn scattered signal into clear context: Build and run a system that continuously gathers insight from everywhere it lives — users, customers, GitHub, our own product data, and the wider market (competitors, ecosystem trends, and industry shifts) — and turn it into well-framed problems, opportunities, and tradeoffs that inform the Mobile roadmap and guide prioritization. Draw out the people closest to customers (Sales, Support, Solutions) who are often acutely aware of the features we're missing, especially the ones about to cause customer churn - Be the developer's voice: Talk to developers and engineering leaders on a steady cadence, represent them when internal decisions get made, test ideas quickly and cheaply before committing engineering, and use what you learn to keep us aligned on the top priorities for this persona - Elevate the end-to-end mobile developer experience: Together with the Engineering Manager & Mobile engineers you will influence and improve the full user journey, from catching and surfacing a mobile issue in Sentry to resolving it automatically — across native (iOS, Android) and cross-platform (React Native, Flutter, KMP) developers alike - Connect the dots and build trust: Partner closely not just with the engineering team, but also various internal stakeholders across the company — earning trust over time by delivering on your commitments and communicating clearly with people inside and outside the company - Use AI to go faster and deeper: Apply strong judgment about where AI adds real leverage in discovery, synthesis, and analysis, and build it into repeatable systems rather than one-off prompts - Measure outcomes, not output: Commit to measurable objectives tied to real customer and business value, track the metrics that matter across usage and revenue, and turn what you see into hypotheses and action YOU’LL LOVE THIS JOB IF YOU - Are relentlessly curious about users: you love talking to developers and customers, digging into data, structuring what you learn, and turning it into sharp hypotheses, problems, and bets - Genuinely care about developer experience: you love mobile platforms and sweat the details of a great end-to-end UX - Are technical enough to earn developers' trust: you know how software gets built, because you built or still build mobile applications yourself - Are a high-agency self-starter who organizes their own work: you don't wait to be told what to do — you find the problems that matter and bring them to a solution - Lead through context & collaboration, not control: energized by making a team smarter and letting them own priorities, rather than dictating the roadmap yourself QUALIFICATIONS - 3+ years experience as a Mobile developer — you don’t solely rely on empathy when representing this persona, but speak from your own experience as well - 5+ years as a Product Manager, ideally with B2B SaaS and observability products for mobile platforms — backed by a background in mobile software engineering (Apple, Android, React Native, Flutter, etc.) - Experience talking to customers directly and running continuous product discovery — you let evidence, not opinion, shape decisions - Strong business and product judgment with an affinity for data and metrics — you turn signals into clear hypotheses and actions - Excellent written and spoken communication, and a track record of driving outcomes through influence rather than authority — building alignment with engineering teams and business stakeholders through evidence and a clear narrative - Fluent with AI in your daily workflow — you use it to work faster and sharper across your PM craft, and know where it doesn't help - You live in the Vienna area or are willing to relocate Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow. We are obliged by law to quote the minimum wage of EUR €64,554,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Thessaloniki, Greece Workplace: hybrid About Adapt   Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.     Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions. Overview At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes. Job Description Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives. Oversee SEO performance tracking and deliver actionable insights through advanced reporting. Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices. Help identify opportunities to further improve efficiency or quality of work delivered. Own the day-to-day delivery of SEO work against customer objectives. Lead comprehensive SEO audits, identifying and addressing technical issues. Manage and optimise on-page and off-page SEO campaigns. Develop and execute advanced keyword strategies for content optimisation. Oversee and refine link-building strategies to enhance domain authority. Analyse and report on SEO performance metrics, providing actionable insights. Stay updated with the latest SEO trends and algorithm changes. Required experience and background Ideally 2+ years experience in SEO. Any prior exposure to other digital marketing channels is a plus. Ability to work collaboratively with cross-functional teams. Up-to-date knowledge of SEO trends and algorithm changes. Advocate and demonstrable impact on insights and delivery. Ideal Skillset Ability to conduct comprehensive SEO audits and competitive analysis. Experience in leading SEO projects and initiatives. Strong data analysis skills to derive actionable insights and optimise strategies. Experience in developing and executing advanced keyword strategies.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the United States, the base compensation range for this role is $208,602 - $250,322 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949 -  GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Sweden. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Sweden, the base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Spain. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Who are we? Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. We are currently looking for a Community / Social Media Manager on Reddit (with Experience in Mobile Gaming) to support an international gaming project by building a strong community presence, driving organic discussions, and executing strategic outreach. What you’ll do — Conduct regular monitoring of Reddit and to identify relevant threads, track trends, memes, and emerging opinion leaders. — Develop content plans and maintain a steady publication cadence. — Write helpful, non-promotional comments for external discussions while strictly following Reddit’s community rules and specific subreddit cultures. — Manage client’s social accounts and ensure overall account safety and compliance. — Develop and run engaging community initiatives like polls and comment threads. — Work alongside the GEO/SEO specialist to ensure community discussions support broader organic visibility and search indexing goals. What you’ll bring — 2+ years of experience in Community / Social Media Management. — Excellent at English copywriting, including the ability to write naturally on a native level and adapt your tone of voice to brand guidelines and platform specifics. — Understanding of Reddit as a platform, its basic mechanics, culture, and typical communication styles, including what is karma, engagement rates, CTR. — Experience of working in mobile gaming, showing a knowledge of online gaming culture. — Decent account management skills, project-management experience with strong attention to detail. — Basic understanding of other social media platforms (considered as a plus). What we offer — Fully remote, project-based work with the possibility of transitioning to full-time. — Being a part of an award-winning team of international communications professionals. — Work on exciting, high-profile technology and gaming projects across global markets. — Competitive compensation discussed individually with the successful candidate, with payment available in USD or EUR. How to apply? Send your CV, links to projects, or case studies to hr@perform.it.com

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Location: Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a Strategy & Operations Manager to join our EMEA Growth & Engagement team, which owns the growth and engagement of Wolt+ and Deliveroo Plus across 40+ markets in Europe and the Middle East and is working to build the best local commerce membership programs in the markets we operate in. You will join our Engagement pod, which focuses on understanding what turns a subscriber into a healthy, engaged and long-term member. You will be responsible for i) identifying and prioritising the largest opportunities to improve our member experience and subscription health, ii) understanding how customer needs and behaviours evolve across different stages of the Plus lifecycle, and iii) driving the highest-priority opportunities from strategy through experimentation and execution to tangible business results. To get the job done, you’ll work closely with our wider subscription team and cross-functional teams across Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance, while taking full ownership of driving your initiatives to fruition and, most importantly, measurable results. Our team is responsible for driving the growth and long-term health of our subscription programs. Your exact problem space may evolve as our priorities change, but in practice you will: Build a clear view of the largest opportunities to improve member engagement and subscription health across EMEA. Use customer behaviour, market performance and economics to size opportunities and prioritise the areas most likely to materially move our business results. Understand the member lifecycle end to end, identifying where customers struggle to onboard, build habit, discover value or remain engaged, and translate those insights into practical interventions that improve customer and business outcomes. Own initiatives from initial problem definition through to execution and results, working closely with Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance. Build and run an experimentation roadmap against the highest-priority opportunities. Translate business problems into clear hypotheses, design A/B tests or other appropriate experiments, analyse the results and make decisions on whether initiatives should be scaled, iterated or stopped. Track and own the key performance indicators relevant to your problem space and, where necessary, drive corrective actions. This may mean pulling shorter-term lifecycle levers or shaping longer-term Product and Engineering solutions to address underlying drivers. Collaborate closely with local and regional teams to ensure our strategies reflect customer needs and market context, and turn successful approaches into repeatable playbooks that can scale across Wolt+ and Deliveroo Plus. Keep a close eye on our customer experience and identify opportunities to make Plus easier to understand, use and get value from throughout the membership lifecycle. The Engagement pod works across a broad range of customer problems. Examples could include improving the first 30–60 days of membership, onboarding and early order progression, benefit discovery and adoption, lifecycle and CRM journeys, programs that drive incremental order frequency and activity, and initiatives that improve longer-term member engagement and retention. Our humble expectations 5+ years of relevant experience, preferably in i) strategy & operations, consumer growth or engagement at a leading consumer technology / platform company, ii) subscriptions, loyalty or membership businesses, or iii) management consulting with subsequent operating experience. Problem-solving and prioritisation skills: our team is in the business of solving hard problems and developing new solutions. There is rarely a ready-made playbook to follow, so you’ll need to be comfortable structuring ambiguous problems, getting into the details and identifying which opportunities are most likely to move the needle. Analytical and experimentation skills: you’ll work with data every day and need to be comfortable identifying and sizing opportunities, designing and interpreting A/B tests and making decisions based on the results. Strong spreadsheet skills are a must-have and SQL experience is useful. Customer and lifecycle judgement: you are able to understand how customer behaviour and needs evolve across the membership journey, identify the moments that matter most and translate those insights into practical ways to improve onboarding, engagement and retention. Business ownership and independence: you have experience owning measurable business results and can demonstrate how you have taken a problem from initial analysis through to execution and impact. You’ll be given significant responsibility and freedom, so you need to be comfortable operating without a predefined roadmap. People and project management skills: you’ll need to be able to inspire and persuade colleagues from a broad spectrum of backgrounds and seniority levels and get cross-functional teams working towards one goal in a coordinated and efficient way. AI fluency: AI is increasingly part of how we work at Wolt day to day. You should already be comfortable using AI tools in your work, or be excited to quickly become so, and continuously look for ways to use them to work faster and solve problems better. Business acumen and eye for superb user experience: you’ll need to be able to see the forest for the trees and have good intuition about what works best for customers while understanding the economics and trade-offs behind business decisions. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: United States; California; Florida; New York; Massachusetts; Virginia; Colorado; New Jersey; Texas Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:   OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS - Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. - Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. - Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.   DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE - Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. - Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. - Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.   MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE - Oversee technical support intake, issue management, critical incidents, and high-severity support cases. - Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. - Keep customers informed with timely communication, clear resolution plans, and proactive risk management.   TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT - Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. - Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. - Share structured customer insights with Product and Engineering to improve platform outcomes at scale. - Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.   REQUIREMENTS   MUST-HAVES - 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. - ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. - 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. - 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. - 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. - 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. - 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.   NICE-TO-HAVES - 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. - 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. - 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. - 🧑‍💻 Background working with open-source, developer-first, or technical platform products. - 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. - 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.   Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Foster City, CA; NYC (SoHo) Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments. This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints. You will: - Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment. - Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure. - Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems. - Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption. - Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback for Replit’s product and engineering teams. - Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences - Ship quickly and iterate based on customer feedback and usage data - Turn field patterns into templates, playbooks, and product requirements. Ship the best patterns back to the platform. Required skills and experience: - 5+ years of software engineering experience building and deploying production software - Strong programming skills and the ability to quickly understand and work across unfamiliar codebases, APIs, and technical environments - Hands-on work with LLM applications in production: retrieval, tool calls, and evals. - Experience designing and owning complex technical systems from architecture through production - Demonstrated ability to operate effectively in ambiguous environments and independently drive technical projects to completion - Strong technical communication skills and experience working directly with customers, partners, or cross-functional stakeholders - Ability to translate business requirements and customer problems into pragmatic technical solutions Preferred Qualifications - Experience in Forward Deployed Engineering, Solutions Architecture, Sales Engineering, consulting, or another highly technical customer-facing role - Experience building and deploying AI-powered applications, agents, or developer tools - Experience with modern cloud infrastructure, application deployment, databases, APIs, authentication, and enterprise integration patterns - Experience integrating software into complex enterprise environments, including identity and access management, internal data sources, APIs, and existing developer infrastructure Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Staff Product Manager to lead the enterprise readiness and platform modernization strategy for SaaS Manager, 1Password’s product for helping organizations discover, understand, and govern the applications their employees use. You’ll shape a multi-quarter roadmap across data ingestion, integrations, reliability, admin experiences, and responsible Artificial Intelligence (AI) capabilities, connecting deep technical decisions to customer and business outcomes. Reporting to the Director of Product, SaaS Manager, this remote role is open to candidates based in the United States or Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 8+ years of product management experience, including end-to-end strategy and roadmap ownership for Business-to-Business (B2B) Software as a Service (SaaS) products. • Technical fluency with integrations, application programming interfaces (APIs), data pipelines, platform architecture, and the trade-offs involved in building for enterprise scale. • Experience leading complex, multi-quarter initiatives across Product, Engineering, Design, Security, Privacy, and other cross-functional teams. • Strong product discovery, problem framing, iterative validation, prioritization, and success measurement skills. • Clear written and verbal communication, including the ability to explain recommendations, trade-offs, and risks to both technical and non-technical audiences. • Experience with SaaS management, license management, IT asset management, identity and access management, cybersecurity, or other technically complex enterprise products. • Experience with third-party SaaS ecosystems, including single sign-on (SSO), System for Cross-domain Identity Management (SCIM), OAuth, audit logs, or similar integration patterns, as well as responsible AI-assisted product development. What you can expect: • Own the product strategy, roadmap, and prioritization for SaaS Manager’s platform modernization and enterprise readiness initiatives. • Lead discovery with customers, internal partners, and data to identify the highest-impact enterprise problems and workflows. • Determine how capabilities such as data ingestion, near-real-time processing, integrations, observability, and admin experiences should be sequenced to deliver customer value. • Partner with Engineering and Design to evaluate architecture options, clarify requirements, and translate complex problems into shippable milestones. • Define success metrics and work with Product Analytics and Data partners to measure reliability, adoption, customer impact, and business outcomes. • Align multiple Product and Engineering teams around priorities, decisions, dependencies, and delivery risks. • Coordinate launches, go-to-market readiness, customer feedback, and ongoing iteration as the product evolves. USA-based roles only: The annual base salary for this role is between $172,000 USD and $249,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them. The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel. CORE RESPONSIBILITIES PEOPLE LEADERSHIP & TEAM DEVELOPMENT The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes: - Hiring and onboarding new TAMs, including running them through the TAM Path ramp - Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling - Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure - Setting and holding the team to a consistent bar for technical depth, proactivity, and communication PORTFOLIO & COVERAGE OWNERSHIP The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for: - Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM - Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers - Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift - Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix - Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT) The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts. ONBOARDING AND ADOPTION (OVERSIGHT) The TAM Leader ensures the team consistently shortens time to value for new accounts by: - Auditing that architecture and deployment validation is happening post-sale, not skipped - Coaching TAMs on configuration guidance and best-practice delivery - Tracking early success milestones across the portfolio, not just account by account PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT) The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse. ISSUE MANAGEMENT AND ESCALATION The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes: - Coordinating across support, engineering, and success during major incidents - Owning execution of the Named Account Escalation SLA sequence when it's triggered - Ensuring root cause analysis and preventative action actually close out, not just the immediate fire - Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix STRATEGIC TECHNICAL PLANNING (OVERSIGHT) The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners. INTERNAL COLLABORATION ENGINEERING AND PRODUCT The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs. SUPPORT The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account. SALES AND CUSTOMER SUCCESS The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR. PARTNERSHIPS Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager. SUCCESS METRICS Common indicators of TAM Leader effectiveness include: - Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM - Team health: ramp time to productivity for new TAMs, retention of the TAM team itself - Customer adoption and usage depth across the book - Reduction in critical incidents and time to resolution for escalated issues, portfolio-wide - Customer satisfaction and retention (NRR) across named and partner-mapped accounts - Consistency: QBR completion rate and account plan quality across the team, not just top performers TOOLS USED BY THE TAM TEAM This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves. - Admin Studio - Grafana - Hex - pgAdmin - HubSpot (account ARR, tier, and health data) - Notion — Draft TAM Accounts doc and Partner Mappings database SCOPE OF COVERAGE The TAM Leader is accountable for the full combined book the function covers, not a single portfolio: 1. Named accounts — every account already assigned to one of the individual TAMs, plus resolution of open decisions such as the current APAC coverage gap 2. Partner-mapped accounts — ensuring every partner that warrants a technical relationship has a named TAM against it, and that the mapping stays current as partners move through Stage and Tier ACCOUNT MAPPING TAM Standard (Pooled) 1. Spend — For customers at $100K ARR, access to pooled TAM resources for a set (time TBD) hours per month 2. Pooled TAM SKU — Customers of any scale can purchase pooled access to the TAM team (requires Enterprise Support SKU) 3. Leadership Discretion for Customer Needs TAM Premium (Dedicated) 1. Spend — For customers at $250K ARR, access to a dedicated TAM resource for a set (time TBD) hours per month 2. Dedicated TAM SKU — Customers of any scale can purchase an assigned TAM (requires Enterprise Support SKU) 3. Leadership Discretion for Customer Needs The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions. WHAT TAM LEADERS DO NOT DO To keep the function focused and scaling, the TAM Leader does not: - Replace the individual TAM as an account's day-to-day technical relationship owner — accounts scale by layering support on, not by handing off - Perform day-to-day operational work for customers - Own or negotiate commercial terms for either named accounts or partner deals — that stays with the AE or Partner Manager - Act as professional services for custom implementations - Manage frontline support case queues IDEAL INDIVIDUAL A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team. - Technical depth — Same bar as an individual TAM: can go deep on database internals, scalability, security posture, and infrastructure tradeoffs, and can still credibly work a strategic account directly when needed - People leadership — Has hired, coached, and grown a technical team before; gives direct, specific feedback and knows how to develop someone from good to great - Portfolio-level judgment — Can look across 100+ accounts and a partner book and tell where coverage is thin, where an account should move tiers, and where to spend leadership discretion - Escalation command — Comfortable being the senior voice in a high-severity, multi-stakeholder incident, coordinating support, engineering, and success without adding noise - Cross-functional influence at altitude — Represents patterns across the whole book to engineering, product, sales, and partnerships leadership — not just one account's feedback - Communication clarity — Can brief an executive on portfolio health and coach a TAM through a root cause analysis in the same day - Retention and expansion awareness — Understands that TAM Leader performance shows up in aggregate NRR across the book; proactively rebalances coverage toward the accounts and partners most at risk - Experience — Background in engineering, SRE, or technical consulting, plus a track record of leading a technical customer-facing team SUMMARY The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.