Location: Remote, US
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
MinIO is building the data layer for agentic AI — and min.io is where that story gets proven in the market. We're looking for a Digital Experience Manager to own the full digital experience on min.io: the builds, the UX, the conversion performance, the conversational marketing layer, and the technical infrastructure that makes buyers find us and convert.
This role takes end-to-end ownership of the main website to convert engineers, architects, and data platform leaders into pipeline. This is a hands-on role. You design, build, test, and optimize; owning the tool, the framework, and the output.
What You Will Do:
Core Website
User flow optimization and on-site UX: navigation, conversion paths, internal linking, and the overall experience from entry point to conversion action
Manage relationship with brand and development team to design and build core Webflow pages
Design system stewardship: maintain visual and component consistency across the site as brand direction evolves, in partnership with brand
Technical SEO and site health: monitor and optimize Core Web Vitals, crawl health, indexing, and page-level technical hygiene
GA4 and GTM tracking accuracy: own event setup, filter configuration, and troubleshooting of tracking gaps site-wide
Content ownership map: maintain the DRI/Approver structure across the site's 265+ pages and keep inventory current as sections evolve
Core site A/B and multivariate experimentation: define hypotheses, run tests, read results, and translate findings into a prioritized roadmap
Conversational Marketing
Own the overall playbook framework, tool governance, and evergreen plays for the site's conversational marketing layer
Own and maintain technical setup and site integration of the conversational marketing tool: content, routing rules, and visitor targeting logic
Own chat performance reporting: conversation rates, meetings influenced, pipeline attribution
Partner with the Growth Marketing team on campaign-specific play coordination
AI Answer Engine Optimization (AEO)
Own the technical execution layer of AEO: structured data implementation, schema markup, and content formatting to improve brand visibility in AI-generated search answers
Improve AI search presence monitoring and reporting with marketing leadership
Your Skills and Experience:
5–8+ years in a digital experience, web management, or CRO role, ideally at a B2B SaaS or infrastructure/dev-tools company where the buyer is technical
Hands-on CMS expertise: you build in the tool, not just brief others. Webflow experience preferred.
Working knowledge of GA4, GTM, and technical SEO and AEO: you can diagnose a tracking gap, fix a filter misconfiguration, and troubleshoot a Core Web Vitals issue without escalating it
Strong design sensibility and ability to work within an established brand system while advocating for UX improvements
Familiarity with conversational marketing tools and chat playbook logic: routing rules, visitor targeting, qualifying flows
Self-starter mentality with comfort operating with significant autonomy in a lean marketing org
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote - Brazil
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Presales Engineer, Product Specialist.
About the job
This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Responsibilities
In this role, you’ll:
Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win
Support core sales and solutions engineering team members on value-selling strategies and complex solution sales
Design and validate scalable, secure, multi-product messaging architectures aligned to customer ecosystems and long-term Twilio adoption.
Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive technical validation and secure the technical win in complex sales cycles.
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).
Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language.
Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.
Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience.
Demonstrated expertise in messaging platforms, including throughput management, retry strategies, and deliverability optimization.
Ability to communicate complex technical concepts clearly to technical and executive audiences.
Strong collaboration and influencing skills across sales, engineering, and product stakeholders.
Desired:
Experience working in an overlay or specialist pre-sales capacity.
Experience collaborating with Product on roadmap or positioning.
Prior exposure to Twilio products or other CPaaS platforms.
Business-level proficiency in Spanish.
Location
This role will be remote, and based in Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US West
About the Job:
We're looking for a senior security leader to run our Product Security team and partner to the Director of Security. In this role, you'll own how Security operates: a program led by risk rather than audit calendars, where engineering teams own their security health and Security informs, guides, and validates, where automation and AI take the first pass on every finding, and where posture is measured and published to executives every quarter. You'll build that model, starting with Product Security and extending across the division.
You'll bring a balance of people management, security judgment, and program leadership as you manage a team of security engineers, act as incident manager of record, hold delegated approval for vendor and access decisions, and run the division when the Director is in an audit, a board cycle, or on vacation. You'll work closely with every engineering team to make the secure path the easy one.
Responsibilities:
Manage the portfolio of your team's work, appropriately managing everyone's time and assigning them to the highest priority work.
Help your team and the engineering organization make sense of, and simplify, how security work gets done: who owns what, what is automated, and what Security stops doing.
Guide product engineering teams in owning their own security health: findings route to them with mapped severity, Security reviews and validates rather than fixes, and each team sees its security health in its own service review.
Own the wiring and routing of security findings and requests, driving down noise and the human-decision rate across intake, triage, and review.
Serve as incident manager of record for security incidents: first escalation for our service-level commitments, delegated approver for vendor and access decisions, and cover for the Director's operational duties.
Publish posture: monthly service-level attainment to engineering, quarterly posture to the executive team, and a risk register that drives priorities.
About You:
You have led a security team out of the gatekeeper model once already, and you can say what teams owned afterward, what Security stopped doing, and what the numbers did.
You think in risk, not control lists, and you would rather defend a priority call than a checklist.
You treat automation and AI as the first responder and yourself as the escalation path.
You have been the second leader to a director or CISO and know which decisions to make in their name.
You have run security incidents end to end, including the comms and the review afterward.
You were a strong Senior or Staff security engineer before you managed, and you can still read a PR, a threat model, or a cloud finding and make a call.
You track and drive metrics, and you understand what they can and can't tell you.
Qualifications:
5+ years of experience in a formal security or engineering management role, including managing senior engineers.
Experience moving a security function from gatekeeper to team ownership, with measurable results.
Experience as incident manager for security incidents at a SaaS company, including external communication.
Experience guiding teams through technical tradeoffs and developing senior engineers' careers.
The ability to track and drive metrics, and the wisdom to understand what they can and can't tell you.
Familiarity with AWS security at scale and with external audits (SOC 2, ISO 27001, or FedRAMP) as a participant or control owner.
Excellent communication skills with both technical and non-technical stakeholders.
A thoughtful, empathetic approach to leadership and collaboration.
Pay:
Target pay ranges based on Geographic Zones* for Level M3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $240,600 - 330,700*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - 297,600
**
Zone 3:
All other US locations - $
204,500 - 281,100
**
All Zones Inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We are hiring a software engineer on the Developer Experience team. You will own projects from the first problem statement through production, and measure whether they worked.
The team owns how developers discover, adopt, and operate Alchemy: the dashboard, APIs, SDKs, CLI, and MCP server that sit between our infrastructure and the people building on it. A growing share of those users are coding agents, so we design for both.
Recent work spans enterprise controls, management APIs, developer observability, onboarding, and self-serve growth. Ahead of us is the shift to agents that discover tools, write code, pay for services with x402, and operate onchain infrastructure on their own.
Our stack: TypeScript, Node.js, React, PostgreSQL, Temporal, Kafka, AWS, and Kubernetes.
WHAT YOU WILL WORK ON
- Agent-native developer tools: our CLI, SDKs, MCP server, x402 payments, and Agent Wallets.
- Enterprise capabilities for teams running production traffic: organizations, roles, SSO, key management, audit history, and spend controls.
- Public and management APIs for usage, billing, apps, and teams, used by developers, internal tools, and coding agents.
- Developer observability and product quality: usage analytics, request logs, alerts, and the reliability of the surfaces developers use every day.
WHAT YOU WILL DO
- Own projects from problem definition through design, launch, measurement, and on-call.
- Design APIs with clear versioning, error handling, safe defaults, and backwards compatibility.
- Build data models and services that stay correct and reliable as traffic and customer needs grow, with security built in for users, agents, and services.
- Build the user-facing side of your features across our dashboard, CLI, and SDKs, so developers and coding agents can discover and use them safely.
- Instrument what you ship. Use activation, adoption, and conversion data, plus direct developer feedback, to decide what to build next.
- Write design docs, runbooks, and developer-facing documentation. Review code and technical designs to keep quality high.
- Work with Product, Billing, Security, Growth, and other engineering teams.
WHAT SUCCESS LOOKS LIKE
At six months, you have:
- Execution: Scoped, designed and shipped a project across our APIs, backend services, and dashboard or CLI, and paying customers use it in production.
- Ownership: Joined on-call and handled incidents in your area without escalating. Your launches ship with alerts, a runbook and a rollback plan.
- Impact: Moved a number you can name, such as feature adoption, free-to-paid upgrades, time to first API call, or support tickets.
- Team: Earned the team’s trust by making sound technical decisions, collaborating across functions, and improving code and design quality.
- Direction: Proposed what the team should build next, backed by usage data and conversations with developers.
HELPFUL EXPERIENCE
- Blockchain experience is helpful, not required.
- Developer platforms, API products, cloud consoles, or enterprise developer tools, including SDKs, CLIs, MCP servers, agent tools, or machine-readable documentation.
- Billing, metering, or pricing systems.
- Temporal or another workflow orchestration system, plus caching and analytical data systems.
- Observability, incident response, and performance optimization.
- Blockchain products or developer tools, or agent payment and identity standards such as x402.
- Open source contributions, talks, or technical writing.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a Sales Operations Manager to support our GTM organization by managing advanced models, improving our data structure, and strengthening our operational processes. Reporting to the Sr Director of Field Operations, this role will focus on target setting, quota creation, and reporting for our consumption based product suite.
The ideal candidate is highly analytical, excels at translating complex business realities into structured models, and thrives in a fast-paced, data-heavy environment.
What you'll be doing:
Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization.
Partner with the larger Revenue Operations and Compensation team to manage monthly compensation updates and drive improvements in existing processes.
Conduct deep-dive analyses on our customer product engagement to drive decisions around our product investment, GTM segmentation, and territory planning decisions.
Work within Google BigQuery (SQL) to extract large datasets for reporting. Influence data orchestration between BigQuery, Google Sheets, and compensation tools to streamline calculations and execution of compensation.
Manage exceptions directly with Sales.
Independently execute ad-hoc reporting requests, delivering actionable insights
What Makes You a Great Fit:
4+ years of experience in strategy and operations, consulting, business analytics, or compensation.
Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways.
Strong problem-solving skills – able to translate business challenges into structured models and insights.
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis.
Ability to work independently and drive analysis with minimal guidance.
Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization.
Proficiency in SQL and data orchestration between BigQuery and GTM tools
Experience with Salesforce reporting, dashboards, validation rules, and flows.
Experience with compensation tools like Xactly, Apttus, or CaptivateIQ
Bonus Points For:
Previous experience in open source
Experience with data visualization tools like Tableau or Looker. Grafana visualization as a plus
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
125,000
- $148
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Boston, MA
Workplace: OnSite
Integrations Engineer II, Business Systems
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Integrations Engineer II to join the Business Systems team. This team builds and connects the systems that power growth at WHOOP across Finance, Supply Chain, People, Sales, and Membership Services. In this role, you’ll lead the design and implementation of integrations with a strong emphasis on EDI technologies to support the rapidly scaling supply chain and partner ecosystem at WHOOP. You’ll help ensure the seamless exchange of structured data between WHOOP and its external vendors, logistics providers, and partners, while also enabling long-term flexibility and resilience in our enterprise architecture.
RESPONSIBILITIES:
- Design, build, and maintain EDI integrations that connect WHOOP with external trading partners, vendors, and third-party logistics providers
- Lead efforts to implement and manage EDI standards such as ANSI X12 or EDIFACT across key transaction sets (e.g., 850, 810, 856)
- Collaborate with internal teams across Supply Chain, Finance, and Sales to translate business needs into scalable EDI and system integration solutions
- Manage and optimize the integration platform and EDI infrastructure, ensuring reliability, security, and visibility of data flows
- Support onboarding of new trading partners by defining mapping specifications, conducting testing, and managing production cutovers
- Develop and enforce best practices for system interoperability, data transformation, and monitoring across enterprise systems
- Proactively identify opportunities for automation and efficiency improvements across systems and workflows
QUALIFICATIONS:
- 4+ years of experience in systems integration or backend engineering roles, with a focus on EDI integrations
- Deep expertise in EDI standards (e.g., ANSI X12, EDIFACT) and familiarity with key transaction sets used in supply chain and finance workflows
- Hands-on experience with EDI platforms or integration tools (e.g., Cleo, SPS Commerce, Boomi, Orderful, MuleSoft, Workato)
- Strong proficiency in data transformation and mapping technologies, and understanding of structured data formats such as JSON, XML, and flat files
- Familiarity with backend programming languages (e.g., Python, Java) and experience building or managing APIs
- Familiarity with ERP, logistics, and finance systems such as NetSuite, SAP, or similar
- Proven ability to partner with cross-functional teams and external vendors to manage integration projects end-to-end
- Excellent communication skills and ability to collaborate with both technical and non-technical stakeholders
- Experience in high-growth environments with complex business systems and data ecosystems
- Strong problem-solving skills and ability to work independently in a fast-paced, dynamic environment
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Investigating 770 Million User Interactions Across a 100TB Data Lake
When a platform serves 770 million users, every optimization from reward mechanics to SDK integrations needs to be grounded in data. The Rewarded Analytics team builds the internal dashboards, alerting systems, and data pipelines that monitor the user funnel, traffic engagement, and reward consistency.
SQL and Python power deep-dive investigations and automated 100 terabyte-sized data analyses queried through Trino. Using Tableau as the main visualization tool, stakeholders have access to real-time insights on the product performance. Airflow orchestrates the pipelines that keep everything up to date. This team provides the data that turns questions into answers: every A/B experiment the product team runs, every anomaly a publisher flags, and every new SDK integration. These answers guide all the business decisions.
Your Mission & Who We Are Looking For:
- Data analyst with a strong technical foundation. You have 5+ years as a Data Analyst and work fluently in both SQL and Python, writing complex queries, big data optimizations, and analysis pipelines to support product and growth initiatives.
- Master of experimentation and A/B testing. You have deep experience designing experiments, calculating sample sizes, managing variance reduction techniques, and analyzing A/B/n tests to ensure statistically sound business decisions.
- Statistically grounded. You can reason confidently about core statistical concepts—hypothesis testing, confidence intervals, p-values, power analysis, and Bayesian vs. Frequentist approaches—and apply them to real-world product decisions.
- Not a stranger to anomaly detection. You have experience working with anomaly detection algorithms and approaches like distribution analysis and cross-population comparison to monitor test guardrail metrics and identify unexpected shifts in experiment data.
- You own the systems, not just your slice. You understand the end-to-end telemetry and feature flagging systems that power experimentation. You can speak to data flows, event tracking pipelines, architecture tradeoffs, and why things were built the way they were.
- Automation-minded across the stack. You think beyond one-off test analyses and build automated experiment reporting dashboards, reusable analytical frameworks, and data visibility solutions. Experience with dbt, Airflow, or experiment platforms (e.g., Optimizely, GrowthBook) is a strong plus.
- Collaborative and business-aware. You work closely with product managers, engineers, and growth leads to translate complex statistical results into clear, actionable recommendations that drive executive decision-making.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, and legal teams to ensure our products reach customers to support Anthropic's rapid growth while maintaining the financial discipline and risk management practices essential for a frontier AI company. You'll have the opportunity to build scalable processes from the ground up and directly impact some of our most strategic customer relationships.
Key responsibilities
Financial Analysis: Conduct growth and margin analysis, discount impact assessment, and deal profitability modeling to support data-driven decision making
Deal Structure Optimization: Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
Deal Review and Approval Management: Review and analyze enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
Cross-Functional Coordination: Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
Risk Assessment: Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
Policy Implementation: Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
Process Development: Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
Documentation and Reporting: Maintain comprehensive deal documentation and provide regular reporting on deal strategy metrics, trends, and performance
Minimum qualifications
Experience in deal strategy, deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
Possess hands-on experience building sophisticated financial models, conducting pricing optimization, and structuring complex deals
Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
Have experience with CRM systems, CPQ tools, and contract management platforms
Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership
Preferred qualifications
Have 5+ years of relevant experience
Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
Experience with deal desk operations at companies with subscription and consumption-based business models
Knowledge of enterprise software contract terms and industry-standard commercial practices
Understanding of AI business models and the unique commercial considerations
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based operational audits. The ideal candidate pairs rigorous analytical skills with clear communication to provide actionable insights, build strong stakeholder trust, and recommend practical, scalable solutions aligned with industry best practices.
Responsibilities
In this role, you’ll:
End-to-End Operational Audits: Plan, execute, and deliver risk-based operational and compliance reviews across global functions. Document process flows and testing workpapers with limited supervision.
Audit Reporting: Draft high-impact audit reports for stakeholders that go beyond “finding errors” to provide strategic insights and root-cause analysis.
Remediation & Action: Track management action plans to ensure sustainable risk mitigation.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
SOX & Financial Controls: Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
Deep understanding of internal control frameworks (COSO, IIA Standards).
Excellent written and verbal communication skills including report writing and presentation.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
CIA, CPA, CA or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$82,720 - $103,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology collects rich physiological data, providing members with actionable insights into their recovery, training, and sleep.
We are seeking a Senior Applied ML Algorithm Engineer to develop and deploy signal processing algorithms and machine learning models that transform raw sensor data into accurate, reliable, and real-time physiological insights on WHOOP devices. In this hands-on role, you will own algorithm development from data analysis, model training, and Python prototyping through efficient C/C++ implementation, firmware integration, and production validation. Working closely with Data Science, Firmware, Hardware, and domain experts, you will deliver robust on-device algorithms that improve the member experience while meeting the power, memory, compute, and latency constraints of wearable hardware.
RESPONSIBILITIES:
- Design and develop algorithms that combine signal processing, feature extraction, and machine learning to derive meaningful physiological insights from wearable sensor data.
- Analyze large-scale, noisy sensor datasets to train and evaluate models, identify performance gaps, and improve accuracy, robustness, and generalization across diverse members and real-world conditions.
- Translate algorithm prototypes and trained models into production-ready C/C++ implementations, optimizing signal processing pipelines and on-device inference for accuracy, power, memory, compute, and latency.
- Partner closely with Firmware and Hardware teams to integrate algorithms into production firmware, validate execution on target hardware, and resolve differences between prototype and embedded performance.
- Define performance metrics and rigorous validation plans, combining offline evaluation, lab-based experiments, real-world data analysis, and on-device testing to assess algorithm accuracy, reliability, and efficiency.
- Collaborate with Data Science, Software, Product, and domain experts to translate research findings into production-ready capabilities, investigate post-deployment performance gaps, and drive continuous algorithm improvement.
QUALIFICATIONS:
- 5+ years of experience developing signal processing and machine learning algorithms for time-series or sensor data in real-world applications.
- MS or PhD in Electrical Engineering, Biomedical Engineering, Computer Science, or a related quantitative field, or equivalent practical experience.
- Strong foundation in digital and statistical signal processing for noisy time-series data. Experience with physiological signals or wearable sensors is a plus.
- Proficiency in Python for data analysis, model development, and experimentation, and C/C++ for implementing efficient algorithms in embedded firmware.
- Experience developing, training, and evaluating machine learning models using frameworks such as TensorFlow, PyTorch, or scikit-learn.
- Demonstrated experience deploying machine learning models to resource-constrained embedded systems, including optimization across accuracy, power, memory, compute, and latency.
- Ability to independently investigate complex algorithmic problems, design rigorous validation experiments, and communicate technical tradeoffs with firmware, hardware, and data science partners.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Sensor Intelligence Engineer II to join the Sensor Intelligence team and help advance the next generation of biomedical optical sensing technologies. In this role, you will translate optical sensing concepts into validated systems and algorithms that enable meaningful physiological insights for WHOOP members. Working at the intersection of AD, hardware, firmware, data science, and human physiology, you will combine theoretical modeling, hands-on experimentation, and data analysis to inform future sensing capabilities and product development.
RESPONSIBILITIES:
- Drive the evaluation and development of next-generation optical sensing concepts, including the definition of technical requirements, design tradeoffs, and validation criteria
- Analyze raw time-series and multidimensional optical sensor data and construct signal processing work flows or platform for new physiological sensing etc.
- Develop, validate, and improve physiological sensing principle using physics modeling and/or experimentation.
- Analyze time-series and multidimensional biomedical sensor data to assess performance, identify artifacts and failure modes, and generate actionable recommendations for system and algorithm improvements
- Develop or improve the multiphysics numerical simulation platform to optimize sensor performance or evaluate potential sensing concepts.
- Collaborate with partners across Hardware, Firmware, Data Science, Research, and Product to communicate technical findings, influence design decisions, and translate research into scalable WHOOP capabilities
QUALIFICATIONS:
- Master’s degree or PhD in Electrical Engineering, Biomedical Engineering, Applied Physics, Optics, or a related technical field, or an equivalent combination of education and practical experience
- 3+ years of relevant industry or research experience developing biomedical optical sensing systems, signal processing methods, or algorithms
- Demonstrated depth in: Analyzing raw time-series and multidimensional optical sensor data, including but not limited to: PPG signal AC, DC, Perfusion Index, Systolic Foot, Systolic Peak, Dicrotic Notch, Diastolic Peak, Crest Time, Diastolic Time, etc.
- Experience analyzing time-series or multidimensional data from biomedical sensors, such as PPG, ECG, IMU, EMG, acoustic sensors, or medical imaging systems
- Proficiency in Python, C, or C++ for data analysis, algorithm development, prototyping, or system implementation, with the ability to communicate technical findings clearly and deliver high-quality work as requirements evolve
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
PREFERRED QUALIFICATIONS:
- Familiarity with biomedical optics or biophotonics, with expertise in one or more areas such as diffuse optical spectroscopy, Raman spectroscopy, tissue optics, experimental optics, or a related field.
- Experience with physiological sensing principles, understanding of the human circulation system and respiration system.
- Hands-on experience designing, building, and characterizing optical sensing systems or laboratory experiments using components such as LEDs, lasers, photodetectors, lenses, collimators, and optical filters.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a People Systems Manager, Workday to join our People team and build the foundation for how People technology operates at Vercel.
We've recently implemented Workday as our system of record, and we're just getting started. As we expand its capabilities and build toward public-company-ready operations, we need someone to own the architecture, security, business processes, and governance behind it.
We're building a headless People technology experience, with Workday as the engine behind it, not a traditional HR technology stack. Employees and managers will initiate transactions, access their data, and navigate People processes directly from the tools they already use. You'll make that possible, working closely with integration engineers to connect Workday's security model and Business Process Framework to the experiences we're building.
This is a hands-on IC role with real ownership over how Workday operates at Vercel. You'll set standards, make architectural decisions, and build systems that scale, reducing manual work, strengthening controls, and creating data our growing People analytics function can trust.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the configuration, security architecture, and Business Process Framework that power Workday at Vercel, and make the architectural calls that balance flexibility, scalability, and control as we grow.
Partner with integration engineers to design business processes and security configurations for transactions initiated through Slack, internal apps, and other tools, making Workday accessible beyond its native interface without compromising governance or data integrity.
Establish role-based security, segregation of duties, change management, and audit controls from the ground up, and automate what's needed for SOX, SOC 2, and public company readiness without adding friction.
Configure and optimize business processes for core People operations, equity, commissions, one-time payments, and clawbacks, partnering with Finance, Total Rewards, Payroll, and Legal to bring new capabilities into Workday accurately and auditably.
Set standards for data governance, reporting architecture, calculated fields, and data quality, so Workday stays a reliable source of truth as our analytics and self-service reporting mature.
Own release management, regression testing, and configuration change control. Find the root causes of recurring friction and fix them through better configuration, automation, and process design, and partner with auditors on evidence, walkthroughs, and remediation.
What you need
5+ years of hands-on Workday HCM experience across security, business processes, reporting, and core configuration.
Strong grasp of Workday's security architecture and Business Process Framework, including role-based access, security groups, business process policies, approvals, and segregation of duties.
Experience building or evolving a Workday environment, including configuration standards, governance frameworks, and scalable business processes in a growing organization.
Experience designing and implementing Workday security, governance, and internal controls that support SOX compliance and audit readiness.
Workday reporting and data management experience, including calculated fields, advanced and composite reports, data validation, and reporting governance.
Experience in interconnected HR technology environments, understanding how Workday security, business processes, and data architecture affect downstream systems and automated workflows.
Bonus if you
Have experience with Workday Payroll or complex compensation processes, including equity and commission payments.
Have helped a high-growth technology company scale its People Systems infrastructure or prepare for an IPO.
Have used AI or automation to improve system administration, data quality, controls, or operational efficiency.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $167,000 - $204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Описание вакансии Business Development Representative Outsourcing/Outstaffing
Overview
Plus8soft is a global engineering company providing outstaffing and outsourcing services for fast-growing startups and established international companies.
We focus on delivering high-quality engineering talent across Web, Mobile, Cloud, AI/ML, and DevOps with a strong presence in the US and global markets.
Key Responsibilities
— Build and manage your own sales pipeline through outbound outreach, networking, referrals, and other creative strategies
— Research target accounts, identify key decision-makers, and lead discovery meetings to understand clients' business goals, technical challenges, and hiring needs
— Present Plus8Soft's services, demonstrate how we can help, and prepare tailored commercial proposals
— Own the entire sales cycle, from the first outreach and discovery call to negotiations, contract signing, and a smooth handover to the Account Manager
— Keep your pipeline moving by maintaining consistent follow-ups, managing opportunities in the CRM, and driving deals to successful closure
— Stay up to date with industry trends, emerging technologies, and market opportunities to identify new business potential
Requirements
— 3+ years of proven experience selling IT outstaffing, staff augmentation, or custom software development services to international clients
— C1 English or higher, with excellent verbal and written communication skills, as you'll be communicating with international clients every day
— Understanding of complex tech stacks (SaaS, Cloud, AI/ML, etc.) and daily use of AI tools (ChatGPT, Clay, Apollo, HubSpot/Salesforce) to automate and optimize your own outreach workflow
— A proactive, self-driven mindset with the ability to work independently and take ownership of your pipeline.
Bonus points if you have an existing network of decision-makers in one of our target markets
Conditions
— Long-term freelance contract with a fully remote setup
— Base salary plus an aggressive, uncapped commission package based on closed deals
Location: London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job:
Mistral AI is seeking a Technical Lead, Applied AI to drive the technical strategy, execution, and delivery of complex AI solutions for our enterprise customers. In this role, you will lead a project teams of Applied AI Engineers, ensuring the successful deployment of Mistral AI products and the development of high-impact, scalable AI use cases.
You will act as the primary technical point of contact for our most strategic customers, guiding them through the entire lifecycle—from pre-sales to post-implementation—while collaborating closely with research, product, and engineering teams to shape the future of our offerings.
As a Technical Lead, you will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral’s technological vision.
What you will do
- Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions.
- Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries.
- Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders.
- Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives.
- Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment.
- Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.
How We Work in Applied AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
About you
- You are fluent in English.
- You hold a PhD or Master’s degree in AI, Machine Learning, Computer Science, or a related field.
- You have 7/8+ years of experience in AI/ML, with at least 2+ years in a technical leadership role (e.g., Tech Lead, Engineering Manager, or Solutions Architect) focused on AI products or enterprise solutions.
- You have a proven track record of leading teams to deliver complex AI projects, from prototyping to production, in industries such as tech, finance, healthcare, or industrial automation.
- You possess deep expertise in fine-tuning LLMs, advanced RAG, agentic systems, and deploying NLP applications at scale.
- You are proficient in Python, PyTorch, and modern AI frameworks (e.g., LangChain, Hugging Face). Experience with cloud platforms (AWS, GCP, Azure) and MLOps tools is a plus.
- You have strong software engineering skills, including API design, backend/full-stack development, and system architecture.
- You excel in technical communication, with the ability to articulate complex concepts to both technical and non-technical audiences, including executives and engineers.
- You thrive in fast-paced, collaborative environments and are passionate about mentoring and growing technical talent.
Ideally, you have:
- Contributed to open-source projects, particularly in the LLM or AI space.
- Experience in customer-facing roles (e.g., Solutions Architect, Customer Engineer, or Technical Product Manager) with a focus on enterprise AI adoption.
- A track record of driving technical strategy and influencing product direction based on customer needs and market opportunities.
Why join us? You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you!
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $204,000 - $255,000
- Zone B: $190,000 - $238,000
- Zone C: $177,500 - $222,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Customers Success
As a Senior Manager, AI Customer Success, you’ll …
- Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning.
- Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders.
- Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption.
- Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management.
- Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements.
- Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement.
- Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies
ABOUT YOU:
Requirements:
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships.
- 2+ years managing a customer success, account management or customer growth team.
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention.
- Ability to influence executives, both with customers and internally.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Manager, AI Customer Success if you:
- Think in systems, spot bottlenecks and build repeatable processes with measurable results.
- Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up.
- Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes.
- Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
УдалённоUnited Kingdom
УдалённоRemote - Brazil
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Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
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УдалённоseniorRemote - Canada
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ОфисleadLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks