Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vice President of Platform Engineering reports to the CTO and leads the strategy, organization, and execution for 1Password’s core service and development platforms. The VP is accountable for building secure, reliable, and scalable foundations that enable teams across 1Password to deliver, operate, and own with autonomy, speed, and unambiguous accountability. The VP owns operations, drives delivery, and develops a high-performing team to achieve impactful results.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Experience: 10+ years of experience in software engineering, with at least 7 years in a leadership role, preferably with experience building and operating at the intersections of IaaS, SaaS, and the cybersecurity industry.
- Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related fields; or proven equivalent work experience.
- Proven track record establishing durable, full-lifecycle ownership for critical platforms and services, including adoption, customer experience, reliability, security, cost, incident response, and continued evolution.
- Proven ability delivering and operating cost-effective mission-critical infrastructure and platform systems serving internal- and consumer-facing software products, operational efficiency and market expansion.
- Strong business and technical acumen in systems and software engineering, proven ability to lead an organization and culture delivering best practices and innovation.
- Exceptional analytical and strategic thinking skills, with the ability to define, develop and execute strategic plans across a wide set of objectives, driving committed quantifiable results.
- Extensive experience in building, maintaining, and influencing operational excellence, including process and system optimization, scalability, and the development and management of performance metrics
- Demonstrated ability to collaborate effectively with C-suite leaders and cross-functional teams, aligning on strategic priorities to achieve shared objectives.
- Outstanding communication skills, with the ability to convey complex ideas clearly, build trust, inspire broadly, gaining alignment across diverse stakeholders.
- Proven expertise in leading and sustaining multi-year transformational initiatives in fast-paced, complex, and dynamic environments.
- Proven experience building, developing and scaling high-performing teams.
What you can expect:
- Leadership: Continuously evolve, develop and execute the Platform Engineering vision, strategy, objectives, and roadmaps, aligning and laddering it with the company strategy and customer needs. Proactively incorporate market and industry trends, competitive landscape, and customer insights to identify opportunities, informing strategic decision-making.
- Transformation: Lead multi-year changes to 1Password’s engineering architecture and operating model, building shared platforms, supported paths, and common practices that improve reliability, security, developer effectiveness, and the company’s ability to scale.
- Company Initiatives: Lead technology-adjacent strategic initiatives that facilitate delivering best-in-class engineering results, from inspiration and innovation, to implementation and iterative improvement.
- Operations: Design and evolve the organization, ownership model, and operating mechanisms needed to execute the strategy. Establish clear accountability for the platforms and services the organization operates directly, while creating governed, supported paths that enable other teams to own and operate their products independently.
- Engineering Systems and Practices: Advance how software is built and operated across 1Password through ubiquitous engineering standards, operational excellence, and safe, measurable Agentic Engineering practices. Establish the platforms, controls, and evidence needed for teams to adopt these practices while remaining accountable for their results.
- Performance: Establish clear, quantifiable outcomes across the organization and operating mechanisms that expose progress, quality, adoption, operational health, and business impact. Use evidence to make investment, prioritization, and organizational decisions, transparently providing actionable insights for the executive team and organizational leaders.
- Cross-functional Collaboration: Build strong relationships across the company to proactively identify needs, align strategies, and optimize your company-wide impact. Foster collaboration within and beyond the Technology organization to influence change. Apply critical feedback toward achieving strategic goals. Represent the technical organization in senior leadership meetings, providing updates on strategic initiatives, operational execution, and industry trends and their implications.
- Team Leadership: Build and lead a high-performing team by mentoring and coaching direct reports, evaluating organizational talent, and implementing plans to prepare talent for future business demands.
- Leadership Growth: Invest in the growth and development of the leaders within the technology organization across 1Password via direct mentorship, sponsorship, and participation at sibling organization events, as well as providing leadership alongside cross-functional partner teams, such as Product, Security, People/Talent, Operations and L&D.
- Culture and Org Health: Drive and evolve our high-performance culture, fostering psychological safety, inclusivity, ownership, and agility. Champion initiatives to enhance the employee experience organizationally- and company-wide.
- Financial Oversight: In partnership with Finance, own the organization’s investment and capacity strategy, balancing current operations, future-state transformation, and targeted growth. Ensure resources are allocated against the highest-value outcomes and adjust plans when evidence or business priorities change.
USA-based roles: The annual base salary for this role is between $302,000 USD and $483,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles: The annual base salary for this role is between $278,000 CAD and $445,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - Europe, Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Your Role:
We’re looking for a Senior Software Engineer to build the developer platform that agents and partners use to integrate and build on. You evolve Alpaca’s MCP servers, tools, and skills, and you build the APIs behind them.
You play a central role to define the architecture that provides the fastest time to market for integrators. Builders who embed Alpaca for their end users all use this surface.
This is a hands-on role. You will lead through architecture, code, design reviews, and mentorship, and you will ship the first version yourself. You will partner with Product, Compliance, Risk, and Platform Engineering teams.
Things You Get To Do:
Design and build Alpaca’s agent-facing developer platform: MCP servers, tools, skills, and the APIs behind them.
Evolve that platform as the MCP protocol and connector, plugin, and skill standards change.
Build new APIs that make trading and account capabilities available to apps and agents.
Decide which components the platform renders, so developers and partners build apps faster from shared building blocks.
Keep Alpaca’s execution model current with the MCP protocol and with connector, plugin, and skill standards, and translate what changes into the application architecture of the developer platform.
Own production reliability and quality for the services you build.
Mentor engineers and raise the quality of design and implementation in this area.
Who You Are (Must-Haves):
5+ years of software engineering experience, with ownership of production systems that other developers use.
Shipped a developer-facing API, SDK, or platform as a primary contributor.
Enough MCP architecture to work with stateless and stateful behavior, and experience building to MCP, or to connector, plugin, or skill standards, as they have changed in production.
Strong API design, including schemas, compatibility, and responses other developers can rely on.
Proficiency in Python or TypeScript, and a willingness to work primarily in Go.
Strong architectural judgment, with a record of shipping while requirements are still being defined.
Clear communication with engineers, product, compliance, and risk partners.
Who You Might Be (Nice-to-Haves):
Experience shipping developer-facing tools, SDKs, or MCP servers.
Experience building agents with a framework such as LangChain.
Experience or understanding of financial markets
Production experience with Go.
Experience working at a startup.
Experience working remotely.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas, Europe
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We’re looking for a Senior Software Engineer to design and ship autonomous execution for agents acting on Alpaca accounts. The same platform has to serve external algorithmic traders, partners building products on Alpaca, operators, and partners who embed Alpaca so their end users’ agents can act.
You will design and ship account-level policy and the checks on the path in front of our trading and risk systems. You will work with the engineers who own our MCP servers, tools, and skills, and with the team that owns authentication and authorization. You will help Product, Compliance, and Risk shape the control model, and you will ship the implementation.
This is a hands-on role. You will not manage people directly. You will lead through architecture, code, design reviews, and mentorship, and you will ship the first version yourself. You will partner with Product, Compliance, Risk, and the team that owns identity and authorization to define the control model. Broker risk controls stay with the teams that own them.
Things You Get To Do:
Lead the application architecture for safe agent execution, from the tool call through to our trading systems.
Design and build the account-level policy and guardrails for external agent actions.
Own the services that evaluate those rules on the path into our trading systems.
Define how agent-initiated trading actions behave, with the engineers who own our tools and skills.
Keep Alpaca’s execution model current with the MCP protocol and with connector, plugin, and skill standards, and translate what changes into account policy, guardrails, and trading actions.
Partner with Product, Compliance, Risk, and the identity platform to define the control model and ship it.
Own production reliability for the policy and guardrail services.
Review designs across teams and guide the technical decisions where agent actions meet brokerage systems.
Mentor engineers and raise the quality of design and implementation in this area.
Who You Are (Must-Haves):
5+ years of software engineering experience, building and operating production backend systems. Evidence of scope and ownership matters more than a strict year count.
Shipped autonomous execution: software that took actions under an explicit policy without a person approving each action, and that rejected or stopped actions outside that policy.
Designed and implemented account-level policy in an application: durable rules for what a caller may do, enforced on the action path, with an audit of the decision.
Enough MCP architecture to work with stateless and stateful behavior, and experience building to MCP, or to connector, plugin, or skill standards, as they have changed in production.
Able to define, with Product, Compliance, and Risk, which account rules allow an unattended action.
Proficiency in Python or TypeScript, and a willingness to work primarily in Go.
Strong architectural judgment, with a record of shipping while requirements are still being defined.
Clear communication with engineers, product, compliance, and risk partners.
Who You Might Be (Nice-to-Haves):
Experience with agent identity and authorization, such as OAuth, tokens, scopes, and delegated access, and comfort partnering with the team that owns that platform.
Experience shipping developer-facing tools, SDKs, or MCP servers.
Experience building agents with a framework such as LangChain.
Experience or understanding of financial markets.
Experience working at a startup.
Experience working remotely.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally.
What you'll do
Team leadership
Lead and mentor a team of ~10 People Associates
Set goals, monitor performance, and run regular evaluations
Ensure the team follows company policies and procedures
HR service delivery
Oversee handling of HR inquiries from employees across multiple countries
Act as the first escalation point for complex issues and ensure timely resolution
Knowledge transfer & launches
Partner with Tier 2 HR and the business to transition processes into Tier 1
Own process documentation and knowledge transfer milestones
Ensure coverage is in place for all country deliverables
O
perational excellence
Improve HR processes and systems for efficiency and accuracy
Drive adoption of manager and employee self-service tools
Support Workday onboarding and data accuracy
Collaborate with Payroll to ensure timely, accurate salary payments
Team development & continuous improvement
Create development opportunities that grow the team's skills
Identify process gaps and implement improvements based on team and employee feedback
What we're looking for
Based in Hungary, able to work from the Budapest office 3+ days/week
Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy
Fluent English (written and spoken)
Bachelor's degree in HR, Business Administration, or related field
Proven people management experience with a focus on team development
Background in employee lifecycle processes and HR service delivery
Familiarity with HR metrics and ERP systems; Workday experience is a plus
Strong communication and stakeholder management skills
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a
professor in a quantitative discipline, a technical founder or a staff-level engineer
and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required.
What to expect
A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
Access to Claude models and GPU compute
Connection to the broader AI safety and security research community
Interview process
The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check.
Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027.
You may be a good fit if you
Are motivated by making sure AI is safe and beneficial for society as a whole
Are excited to transition into working on empirical AI research full-time
Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer)
Thrive in fast-paced, collaborative environments
Can implement ideas quickly and communicate clearly
Strong candidates may also
Have experience authoring research papers in machine learning, NLP, or AI safety
Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases
Mentors and research areas
Potential Anthropic mentors include:
Sara Price
: leads the Alignment Training team; background in data science
Ethan Perez
: leads the Alignment Science team; background in machine learning
Evan Hubinger
: leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI)
Samuel Marks
: leads the Scalable Oversight team; background in mathematics
Elana Simon
: researches the interpretability of language models and biological models; background in biomedical informatics
Belinda Li
: researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT)
Jack Lindsey
: leads the Model Psychology team; background in theoretical neuroscience
Nicholas Carlini
: researches adversarial machine learning and AI security; previously at DeepMind and Google Brain
Jascha Sohl-Dickstein
: works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain
Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include:
AI safety & alignment
Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.
Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.
Model Organisms: Creating
model organisms of misalignment
to improve our empirical understanding of how alignment failures might arise.
Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures.
Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment.
AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations.
AI security & frontier red-teaming
Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography.
ML systems & reinforcement learning
Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines.
For a fuller picture of the questions we care about, see our
Recommendations for Technical AI Safety Research Directions
and recent publications from our
Alignment
,
Interpretability
and
Frontier Red
teams.
Logistics
Duration:
Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception.
Location:
This application is for a remote UK position, with the option to work from our London office. However, we prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire.
Commitment:
Full-time role for the duration of the residency.
Compensation:
£265,000 to £375,000/year pro-rated for the duration of the residency + benefits
Visa sponsorship:
We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire.
Applicants may also be considered for the
Anthropic Fellows Program
.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£265,000
—
£375,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a
professor in a quantitative discipline, a technical founder or a staff-level engineer
and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required.
What to expect
A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers
Access to Claude models and GPU compute
Connection to the broader AI safety and security research community
Interview process
The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check.
Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027.
You may be a good fit if you
Are motivated by making sure AI is safe and beneficial for society as a whole
Are excited to transition into working on empirical AI research full-time
Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer)
Thrive in fast-paced, collaborative environments
Can implement ideas quickly and communicate clearly
Strong candidates may also
Have experience authoring research papers in machine learning, NLP, or AI safety
Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases
Mentors and research areas
Potential Anthropic mentors include:
Sara Price
: leads the Alignment Training team; background in data science
Ethan Perez
: leads the Alignment Science team; background in machine learning
Evan Hubinger
: leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI)
Samuel Marks
: leads the Scalable Oversight team; background in mathematics
Elana Simon
: researches the interpretability of language models and biological models; background in biomedical informatics
Belinda Li
: researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT)
Jack Lindsey
: leads the Model Psychology team; background in theoretical neuroscience
Nicholas Carlini
: researches adversarial machine learning and AI security; previously at DeepMind and Google Brain
Jascha Sohl-Dickstein
: works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain
Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include:
AI safety & alignment
Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.
Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.
Model Organisms: Creating
model organisms of misalignment
to improve our empirical understanding of how alignment failures might arise.
Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures.
Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment.
AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations.
AI security & frontier red-teaming
Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography.
ML systems & reinforcement learning
Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines.
For a fuller picture of the questions we care about, see our
Recommendations for Technical AI Safety Research Directions
and recent publications from our
Alignment
,
Interpretability
and
Frontier Red
teams.
Logistics
Duration:
Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception.
Location:
We prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire.
Commitment:
Full-time role for the duration of the residency.
Compensation:
$350,000 to $500,000/year pro-rated for the duration of the residency + benefits
Visa sponsorship:
We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire.
Applicants may also be considered for the
Anthropic Fellows Program
.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Stockholm, Sweden
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Como, Italy; Milano, Italy
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Singapore
Workplace: hybrid
Senior Delivery Lead - Singapore
We are looking for an ambitious, experienced Senior Delivery Lead to join our team. At Sokin, we are building a world-class delivery enablement team that can help our teams remove the borders, barriers and burdens from global business.
Delivery Enablement at Sokin is all about striving for best-in-class performance of our teams, providing the right people, tools and processes that allow them to deliver products that drive real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative and who will play a critical role in coaching and supporting our incredible teams into the next phase of their journey and beyond.
About us:
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The Role
In this role, you will work closely with Product Managers and delivery teams to understand their individual ways of working, including Agile maturity, challenges, and opportunities for improvement.
Partnering with the Head of Delivery, you will help shape and advocate for the Delivery Framework, define and track north star metrics, and provide coaching, mentoring, and guidance to support teams in achieving their goals.
You will proactively identify and remove impediments to fast, high-quality, high-value delivery, collaborating both within Product Engineering and across wider stakeholder groups such as Operations. Where required, you will also take direct ownership and leadership of business‑critical delivery initiatives.
Requirements
·
Experience in payments or fintech, particularly at a company that has run multi-market licensing
· You have a deep understanding of Agile methodologies, frameworks and principles, but most importantly, are able to flexibly adapt these to individual teams and real-world challenges
· You are an excellent communicator with the ability to engage and inspire from individuals with varied roles, backgrounds and seniority levels
· You are experienced in leading and implementing change from both a human and process standpoint, with a wide toolbox of resources to influence and coach effectively
· You have experience leading complex, critical business-impacting projects across multiple teams, able to lead these projects with clarity, calmness and effective stakeholder and team management
· You are an excellent facilitator, confident in leading effective meetings and workshops
· You’re able to identify and analyse trends, impediments and opportunities at both a team and company level, developing potential solutions to support continuous improvement
· You are extremely effective at building relationships and promoting team culture, with the ability to drop into and back out of teams as you coach them through individual challenges and opportunities
· You will have, and promote, a mindset for continuous learning and experimentation to effectively influence change across the business
· You are organised and methodical, able to confidently prioritise your workload and understand where to add value
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Remote-Sao Paulo; Remote-Mexico City
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Senior Business Analyst (Sr. BA) helps lead complex, cross-functional automation initiatives and drives high-value automation opportunities across the enterprise for Banking and Financial Services Customers. This role operates with a high degree of autonomy and serves as a strategic advisor to business stakeholders, ensuring automation solutions deliver measurable business outcomes aligned to enterprise objectives.
The Sr. BA goes beyond documenting processes — they identify transformational automation opportunities, influence solution design decisions, shape change adoption strategies and contribute to reusable assets and best practices that elevate UiPath’s internal automation maturity.
WHAT YOU'LL DO AT UIPATH
Strategic Opportunity Identification & Business Case Development
- Proactively identify and evaluate high-value, cross-functional automation opportunities aligned to enterprise strategy.
- Assess feasibility, complexity, scalability, and ROI of automation initiatives.
- Define and quantify business cases with measurable outcomes (cost savings, efficiency gains, risk reduction, quality improvement).
- Act as a trusted advisor to stakeholders in prioritizing automation initiatives.
- Contribute to building and sustaining a robust automation pipeline.
Complex Process Analysis & Solution Shaping
- Lead end-to-end discovery for complex processes, including detailed As-Is and scalable To-Be designs.
- Collaborate with Solution Architects to influence high-level solution architecture decisions.
- Ensure requirements are complete, scalable, and aligned to enterprise architecture standards.
- Serve as a quality gate for functional documentation (PDD validation and requirement clarity).
- Anticipate downstream impacts across systems, integrations, and operating models.
Stakeholder Leadership & Influence
- Lead workshops with senior stakeholders to shape automation vision and solution direction.
- Communicate automation sources of value in business terms tailored to executive audiences.
- Navigate ambiguity and resolve complex scope or requirement conflicts.
- Act as the primary liaison between business stakeholders, Solution Architects, and Developers.
- Guide and mentor junior Business Analysts when applicable.
Delivery Oversight & Cross-Functional Collaboration
- Partner with Solution Architects and Developers through design, testing, and deployment phases.
- Facilitate alignment on scope, acceptance criteria, and business validation.
- Independently manage analysis deliverables across multiple initiatives.
- Proactively identify risks, interdependencies, and mitigation strategies.
- Support Agile ceremonies and facilitate stand-ups as needed.
Change Management & Adoption Strategy
- Design and implement change management strategies to drive sustainable automation adoption.
- Develop stakeholder communication plans that promote “automation-first” mindset.
- Identify adoption barriers and implement mitigation strategies.
- Ensure business readiness for deployment and post-implementation transition.
Platform & Industry Expertise
- Maintain strong knowledge of UiPath platform capabilities and emerging automation technologies.
- Leverage enterprise application expertise (e.g., Salesforce, Workday, NetSuite, Concur, Coupa, etc.) to identify integration opportunities.
- Stay current on automation trends and recommend innovative use cases.
- Promote reuse of automation components and blueprint patterns.
Knowledge Contribution & Continuous Improvement
- Identify and document reusable solutions and process blueprints.
- Contribute to best practices, methodologies, and industry points of view.
- Develop internal case studies and success stories to promote automation impact.
- Drive continuous improvement in BA practices and documentation standards.
WHAT YOU'LL BRING TO THE TEAM
- 8+ years of experience in business process analysis, operations consulting, or automation initiatives.
- Experience working within the Banking and Financial Services Industry
- Demonstrated experience in complex, cross-functional process transformation.
- Experience with enterprise applications such as Salesforce, Workday, NetSuite, Concur, Coupa, etc.
- Strong analytical and conceptual problem-solving skills.
- Proven ability to influence senior stakeholders.
- Experience working in global, cross-functional environments.
- Bachelor’s or Master’s degree in Computer Science, Engineering, MIS, Business, Finance, Accounting, or related field.
- Strong English speaking and writing skills are required.
Preferred:
- Knowledge of UiPath and Agentic technologies.
- UiPath Business Analyst certification (Professional level preferred).
- Experience in Agile methodologies and JIRA or equivalent collaboration tools.
- Experience designing change management strategies.
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Poland; Peru; Latvia; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer team owns the Kraken app experience used by millions of traders and crypto newcomers worldwide, the product that turns someone's first crypto curiosity into a long-term relationship with Kraken. We build the interfaces people actually use to buy, sell, manage their portfolio, and interact with their assets. Our stack is React on web and React Native on mobile, and we ship fast, measure everything, and iterate based on real user behaviour. We work agile, globally distributed, and we care as much about why we build something as how we build it.
We're looking for a world-class Senior Frontend Engineer to join our product-minded engineering team: we care about customer problems, measurable outcomes, frontend craft, and fast iteration. We work across web and mobile surfaces, partner closely with Product, Design, Data, and Platform teams, and use experimentation, observability, and user behaviour to guide what we build next.
THE OPPORTUNITY
- Design, develop, and maintain high-quality consumer-facing features across web (React) and mobile (React Native), owning the full experience from concept to production monitoring.
- Own the full lifecycle of product work, from discovery and technical design through release, monitoring, experimentation, and iteration.
- Drive A/B testing and experimentation strategies forming hypotheses, designing experiments, analysing results, and iterating based on data.
- Partner with Product, Design, Data, and Mobile engineers to create coherent experiences across Kraken’s consumer surfaces.
- Make opinionated technical decisions on framework and architecture choices (we want engineers who have strong views on things like TanStack Router vs Next.js App Router and can back them up with real experience).
- Set the standard for high-quality code — functional correctness, accessibility, performance, and testability are non-negotiables.
- Mentor engineers across seniority levels and contribute to a culture of craft and continuous improvement.
- Lead and collaborate on complex cross-platform initiatives, driving alignment across web and mobile surfaces.
- Stay ahead of the curve on React ecosystem tooling, React Server Components, concurrent features, streaming, and bring those insights back to the team.
- Work AI-natively, we use AI tools across the full SDLC and expect engineers to have a structured, opinionated workflow, not just autocomplete.
WHAT YOU BRING
- 6+ years of professional software development experience with a strong focus on consumer-facing web and/or mobile products.
- Deep expertise in TypeScript and the React ecosystem, you have opinions about state management, data fetching patterns, and component architecture, and you can articulate the trade-offs.
- Production experience with React Native and cross-platform mobile development, including App Store and Google Play release pipelines.
- Experience with Next.js — specifically familiarity with App Router, React Server Components, and the client/server boundary decisions that come with them.
- Hands-on experience with A/B testing, feature flags, and experimentation frameworks (LaunchDarkly, Optimizely, or similar).
- Experience with WebSockets or Server-Sent Events for real-time UI updates.
- Strong testing culture Jest, React Testing Library, Playwright or Cypress, and the judgement to know when to use each.
- Familiarity with modern build tooling (Vite, Webpack, CI/CD pipelines) and performance profiling.
- Experience in fintech, crypto, payments, or other high-trust consumer products where correctness and user confidence matter.
- Strong written and verbal English, you can write a clear RFC, give direct feedback in a PR review, and explain a technical trade-off to a non-technical stakeholder.
- An active AI-assisted development workflow, Cursor, Claude Code, Copilot, or equivalent with the engineering rigour to review and own what gets produced.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Manager, Business Development, you won’t just manage a pipeline—you’ll be the strategic engine driving Docebo’s next era of global growth in the AI-powered learning space. You will mentor, champion, and inspire an ambitious team of outbound pioneers, transforming aggressive targets into collective victories and career-defining milestones. Partnering shoulder-to-shoulder with sales, marketing, and executive leadership, you’ll architect modern engagement playbooks that open doors to premier global brands. If you’re energized by the thrill of coaching rising stars, challenging conventions, and making an indelible mark on an industry leader, this is your launchpad.
⚡ THE DAY-TO-DAY
- Coach & Inspire the Team: Guide, mentor, and elevate a high-performing team of Business Development Representatives, fostering an inclusive, collaborative culture where continuous learning and shared wins thrive.
- Architect the Growth Engine: Design and execute high-converting outbound business development strategies that captivate prospective enterprise buyers, unlock new market territories, and accelerate revenue pipeline.
- Forge Cross-Functional Alliances: Collaborate in lockstep with Sales, Marketing, and Product teams to align go-to-market initiatives and engineer seamless, high-converting lead handoffs.
- Decipher the Data: Dive deep into team analytics—from lead generation volume and conversion velocities to bottom-line revenue impact—leveraging actionable data to pivot tactics and drive decisions.
- Champion Strategic Relationships: Cultivate lasting rapport with key executive prospects, partners, and internal stakeholders, serving as an executive sponsor for high-value enterprise pursuits.
- Relentlessly Elevate Processes: Identify workflow bottlenecks, deploy modern sales enablement tools, and embed scalable operational best practices that supercharge day-to-day team efficiency.
🦸 YOUR SUPERPOWERS
- Proven Leadership Prowess: 6+ years of relevant experience in business development, highlighted by a track record of successfully leading, coaching, and developing high-performing teams in a dynamic SaaS environment.
- Target-Crushing Track Record: A proven history of consistently meeting and exceeding ambitious pipeline generation and revenue targets while inspiring teams to achieve their personal best.
- Sales Tech Mastery: High proficiency with modern sales enablement tools, including Salesforce, Gong, and LinkedIn Sales Navigator.
- Sharp Analytical Acumen: Natural fluency with pipeline metrics and data, with the proven ability to track team performance and translate analytics into winning tactical adjustments.
- World-Class Communication: Exceptional interpersonal, coaching, and stakeholder-management skills, capable of building rapport with C-level prospects and motivating teams across the organization.
- Empathetic Leadership: A servant-leader mindset dedicated to nurturing an inclusive, high-trust environment where every team member is empowered to bring their unique strengths to work.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The systems underneath that experience must support safe production changes, measurable reliability, and predictable performance as usage grows.
This Engineering Manager will lead SRE across observability, incident management, load testing, performance engineering, cloud cost and capacity, and rollout infrastructure. You'll lead and grow an existing team that builds and operates production platforms and works hands-on across application and infrastructure boundaries.
This is a software-building leadership role, not simply an incident-management function. You'll help teams ship safely, understand production behavior, and remove performance bottlenecks through concrete engineering improvements. You should be comfortable going deep on a rollout failure or performance investigation while developing technical leaders and sustainable ownership across a distributed team.
WHAT YOU'LL DO
- Observability. Build and operate metrics, logs, traces, and alerting capabilities. Help teams establish meaningful SLOs and use production telemetry to diagnose problems and verify improvements.
- Incident Management. Own incident tooling and practices, coordinate cross-team response, and turn incident reviews into engineering improvements that reduce recovery time and repeat failures.
- Load Testing. Build and maintain load/failure testing capabilities. Validate critical paths under expected demand, quantify headroom, and test recovery and production readiness with service owners.
- Performance Engineering. Lead deep engagements with internal teams on SLOs and end-to-end performance. Use profiling, telemetry, and load tests to identify bottlenecks and deliver improvements with service owners—not just recommendations.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, manage performance, and hire against agreed needs. Make distributed collaboration, mentoring, and backup coverage deliberate rather than relying on a few permanent escalation points.
- Measure outcomes and close the loop. Track rollout safety, recovery time, repeat incidents, critical-path latency/throughput, test coverage, and improvements arising from cost/capacity analysis. Agree success measures and continuing ownership with partner teams.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented production systems depth. You have built and operated distributed systems or reliability platforms and can reason across deployment behavior, Kubernetes, telemetry, service dependencies, and recovery mechanisms.
- Safe-change and performance judgment. You have led consequential migrations or incidents and used measurement to diagnose reliability or performance problems. You can distinguish symptoms from causes and validate fixes under realistic conditions.
- Platform-product and cross-team judgment. You can build capabilities other teams adopt, lead hands-on engagements without absorbing every service's operations, and make clear tradeoffs among reliability, performance, engineering effort, and cost.
NICE TO HAVE
- Experience with GitOps or progressive-delivery platforms such as Harness, ArgoCD, or Kargo.
- Experience with observability, profiling, load-testing, and failure-testing systems, including OpenTelemetry or comparable tooling.
- Experience with cloud cost attribution, capacity planning, and provider coordination, particularly on GCP.
- Experience growing distributed teams and using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: France; Germany (remote); Spain
Workplace: Remote
OUR VISION
We aim to become the most beloved financial Operating System for French SMEs and Accounting Firms — and soon, European ones.
We help entrepreneurs get rid of time-consuming accounting and financial tasks while giving them access to the information they need to make better decisions for their business.
ABOUT US
Pennylane is one of the fastest-growing Fintechs in France — and soon in Europe.
In five years, we have:
- 💻 Built a groundbreaking accounting and financial platform for SMEs and accounting firms
- 💰 Raised €225 million from leading investors, including Sequoia
- 👨👩👧👦 Grown from 7 co-founders to more than 850 Pennylaners
- 🌍 Built an international and remote-friendly environment with more than 25 nationalities
- 🤝 Earned the trust of thousands of customers and accounting firms
- 🚀 Reached more than 700,000 SMEs and 4,500 accounting firms in France
WHY THIS POSITION IS CRITICAL TO OUR MISSION
At Pennylane, Product is at the heart of how we create value for our customers.
We are now making a major bet on AI: not only to automate existing workflows, but also to fundamentally change how people interact with their financial software and extend what the product can do.
Our AI ecosystem is being built across several complementary layers:
- A shared AI platform, or “harness”, that provides the foundations required to run reliable agents: context, memory, tools, skills, loops, guardrails and observability
- Studio Coworker, a conversational product experience that helps users analyse information and take action inside Pennylane
- Autopilot, which automates accounting and financial workflows to reduce manual data entry
- Studio Builder, the product you will own, enabling users to build and deploy personalised apps, automations and agents on top of Pennylane
Studio Builder is our most ambitious AI product initiative.
The idea is simple but powerful: give customers the ability to extend Pennylane according to their own needs, without requiring them to build everything from scratch. Users should be able to describe what they want to achieve and rely on AI to create, configure and deploy the right experience directly within Pennylane.
This could unlock a new way to use financial software: more personalised, more extensible and increasingly capable of adapting to every company’s specific workflows.
As Senior Product Manager, AI, you will shape this product from the ground up. You will define the vision, understand where AI can create genuine customer value and turn a highly complex technical ambition into a simple, useful and scalable product experience.
You will join one of the key teams shaping the future of Pennylane.
You can also read more about Pennylane’s position at the intersection of AI, accounting and financial software in The New York Times https://www.nytimes.com/2026/10/23/business/dealbook/pennylane-ai-accounting-france.html.
WHAT YOU WILL OWN
THE VISION AND STRATEGY FOR STUDIO BUILDER
You will define how Studio Builder should help customers create, personalise and extend Pennylane.
You will identify the most valuable use cases, understand where customers struggle today and establish a clear product strategy that balances ambition, usability and technical feasibility.
THE END-TO-END BUILDING EXPERIENCE
You will own the experience through which customers:
- Define what they want to build
- Configure the relevant data, context, tools and actions
- Test and iterate on their app, automation or agent
- Deploy it within Pennylane
- Monitor its usage and improve it over time
THE FOUNDATIONS OF AN EXTENSIBLE AI PRODUCT
You will work closely with the AI platform team to ensure that Studio Builder makes the underlying capabilities of Pennylane accessible and useful to customers.
This includes thinking deeply about how users interact with:
- Context and memory
- Tools and skills
- Agent loops and workflows
- Guardrails and permissions
- Reliability and observability
- Deployment and iteration
A CLEAR PRODUCT OUTCOME
You will define the metrics that matter and establish how we measure success.
Depending on the stage of the product, this may include:
- Activation and adoption of Studio Builder
- Number and quality of apps, automations or agents created
- Successful deployment and repeated usage
- Customer value generated through personalised workflows
- Reliability, trust and user satisfaction
- Expansion of Pennylane’s product capabilities through customer-built experiences
HOW YOU WILL CONTRIBUTE AS A PRODUCT MANAGER
You will work in a highly collaborative environment with Engineering, Product Design, AI specialists and other Product Managers.
You will:
- Lead continuous discovery with SMEs, accountants and internal users
- Turn complex customer problems into clear product opportunities
- Define the product vision, strategy, roadmap and OKRs
- Explore and validate new ideas through prototypes, experiments and MVPs
- Work closely with engineers and designers from problem discovery through implementation and iteration
- Make AI concepts understandable and valuable for non-technical users
- Build strong product narratives and communicate them clearly to customers, stakeholders and leadership
- Balance long-term product ambition with pragmatic, incremental delivery
- Collaborate with the teams building the shared AI platform, Studio Coworker and Autopilot
- Develop strong product principles for building AI-powered experiences at Pennylane
- Measure the impact of what you ship and use those learnings to guide future decisions
- Influence without authority across a complex, fast-growing organisation
This is a hands-on product role. You will not only define what should be built — you will actively explore, prototype, test and help make the product tangible.
You will also have the opportunity to shape how Product at Pennylane approaches AI: how we build AI products, how we explain their value and how we create experiences that customers can trust.
WHAT YOU CAN EXPECT DURING YOUR FIRST MONTHS
WITHIN ONE MONTH
- You will learn about Pennylane, our customers, our product and our vision during onboarding
- You will build a strong understanding of the accounting and financial workflows we support
- You will familiarise yourself with our AI ecosystem, including the shared AI platform, Studio Coworker, Autopilot and Studio Builder
- You will meet key stakeholders across Product, Engineering, Design and AI
- You will speak with customers and internal users to understand the problems Studio Builder should solve
- You will develop an initial view of the product opportunity and its main risks
WITHIN THREE MONTHS
- You will have defined a clear view of the most important customer problems and use cases
- You will have contributed to or shaped the Studio Builder product strategy
- You will have identified the first key opportunities and product bets
- You will have worked with Engineering and Design on initial prototypes or MVPs
- You will have established the first product metrics and discovery routines
- You will have started building strong relationships with the teams working on the wider AI ecosystem
WITHIN SIX MONTHS
- You will be autonomous in defining and steering the Studio Builder roadmap
- You will have shipped meaningful product improvements or a major product milestone
- You will have created a strong understanding of what drives adoption, value and trust in the product
- You will have established a clear and repeatable approach to building AI-powered product experiences
- You will have influenced how other teams think about and use AI capabilities across Pennylane
AND BEYOND
As Studio Builder scales, you will have the opportunity to:
- Shape a new product category within Pennylane
- Expand the platform to support increasingly advanced customer-built experiences
- Influence the broader AI product strategy
- Help establish product principles, methods and best practices for AI at Pennylane
- Mentor other Product Managers and contribute to the growth of our Product organisation
- Grow towards a broader product leadership role or continue developing as a senior individual contributor
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER?
🏢 You can work remotely from anywhere in Europe, as long as your contract allows you to.
📈 You will receive company shares to enjoy a piece of the success story you are building with us.
🏡 You will have a budget to improve your home workspace, as well as a monthly allowance to work from a coworking space.
⛹️ Through our partner Gymlib, you will have access to 8,000 fitness spaces in Europe and more than 300 wellness activities.
🇬🇧 You will have access to Busuu to improve your English or French.
💻 You will receive the latest Apple equipment.
🎉 You will be part of a vibrant social community, with sports activities, afterworks, company seminars and regular opportunities to spend time together.
And if you are based in France:
🏢 You can work from home, from a coworking space or from our office in central Paris.
🏝 You will receive 10 additional days off on top of the standard 25 days.
🍜 You will receive lunch credits through a Swile card.
🏥 You will benefit from Alan Blue healthcare coverage for yourself and your family.
We are working on providing these additional benefits to people based outside France as well, but the details may vary depending on the country and contract.
WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE?
- You will first have a general conversation with a Talent Acquisition Manager — 45 minutes
- You will then speak with a member of the Product team to discuss your experience and assess your fit with our Product culture — 45 minutes
- You will complete a live case study focused on an AI or product-building problem with members of the Product and Engineering teams — 1 hour 15 minutes
- You will have a final conversation with Product leadership — 60 minutes
We move fast. You can expect the recruitment process to take between 15 and 25 days in total.
WHO ARE WE LOOKING FOR?
- Proven experience as a Product Manager working on AI-powered products, developer tools, platforms, workflow automation, SaaS or other complex B2B products
- Experience taking a product or product area from 0 to 1, with the ability to turn an ambitious vision into a concrete and focused roadmap
- Strong understanding of how AI products are built and used, including experience with concepts such as agents, LLM-powered workflows, tools, context, memory, evaluation or guardrails
- Excellent product sense and a strong ability to identify where AI can create genuine user value — rather than simply adding AI for its own sake
- A hands-on and pragmatic mindset: you are comfortable prototyping, testing ideas, analysing data and working closely with engineers and designers
- Strong user research skills and the ability to build conviction through direct conversations with customers
- Excellent communication skills: you can explain complex technical topics simply and create a compelling product narrative
- Strong strategic thinking combined with a bias towards action and delivery
- Ability to work effectively in ambiguity and navigate complex technical, organisational and customer problems
- Ability to influence without authority and build alignment across Product, Engineering, Design and leadership
- A strong interest in the future of software, automation and extensible product platforms
- Experience in fintech, accounting or financial software is not required, as long as you are curious about our industry and comfortable with complexity
- French is not mandatory, but it would be a strong advantage
- Nice to have: experience with agent platforms, developer ecosystems, low-code/no-code tools, workflow automation, open platforms or product-led growth
This role is for you if you want to build a new kind of product — one that allows customers to extend their financial software through AI and helps define how AI products should be built at scale.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
Upvest is looking for a Senior Site Reliability Engineer to raise the bar on how we build, run and recover our systems. Our platform sits in the critical path for our clients and their end customers and as we scale reliability and availability become more crucial.
In the near term, you’ll focus on three things: eliminating toil, improving incident management and observability. That means establishing the standards through automation and guardrails that make good engineering the default, turning our incident process into a robust and effective practice, and giving every team the telemetry to see what their services are doing in production.
Over time, your scope grows into resilience architecture, chaos engineering and disaster preparedness - making sure our systems degrade gracefully and that we find weaknesses before our clients do.
You’ll work closely with product engineering teams, embedding SRE practices into how they design, ship and operate, and mentoring engineers along the way. If you like the idea of setting technical direction for reliability across an organisation, and you measure your success by how rarely anyone has to think about you at 2am, this is the role for you.
What you’ll do:
- Incident Excellence: transform how we respond to and learn from incidents, turning repeat problems into opportunities through robust runbooks and post-mortem culture.
- Reliability as Code: establish SLOs, SLIs, and error budgets that become the shared language of engineering velocity and stability.
- Automation Leverage: eliminate toil ruthlessly. Build tools that let engineers focus on building value for our clients.
- Defensive Architecture: establish SRE principles and patterns (circuit breakers, bulkheading, graceful degradation, intelligent rate limiting) to make our services resilient.
- Stress at Scale: validate system behavior under synthetic load and adversarial conditions, proving our defenses work to improve disaster preparedness.
- Proactive Defense: design chaos experiments, redundancy patterns, and failover strategies that validate resilience before customers ever see an issue.
What you bring:
- Deep SRE Mastery: years in high-stakes environments (FinTech, payments, banking, trading, mission-critical SaaS) where downtime has real consequences.
- Technical Depth: hands-on expertise with SLOs, incident management, observability, automation, and the discipline of eliminating toil.
- Systems Thinking: you understand resilience architecture deeply and how to design systems that fail gracefully.
- Influence Without Authority: exceptional communication and stakeholder management skills. You can change minds and shape culture through clarity and engineering excellence.
- Leadership: proven ability to mentor engineers, see projects through end-to-end and set technical direction in an engineering organisation.
IT’S GREAT IF YOU HAVE:
- Investment Industry Fluency: understanding our domain means your SRE decisions align with business reality, not just technical ideals
- Stack Familiarity: experience with Golang, Kubernetes, GCP, Postgres, Kafka, or Datadog accelerates your impact
How we Upvest in you:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
УдалённоseniorГеография найма не уточнена
УдалённоseniorRemote - Americas, Europe
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Mexico City, Mexico; Ability to support flexible timezone meetings periodically
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ГибридToronto, Ontario
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
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