Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE:
As a Documents Compliance Analyst, you own the compliance decisions behind whether a healthcare professional is cleared to work: background check disqualifications, credential and risk review, and how new state requirements get implemented. You set the standard the team applies, and you are the named decision-maker when a case is hard. What the law requires is a given. How we meet it is up to you, and you own that call.
This is not a people management role. The work is recurring by design. The same categories of questions arrive every week, alongside state license renewals and reporting that run on a fixed calendar and never finish. Your value is in reaching the same well-reasoned decision every time and documenting your reasoning well enough that others can apply it. You'll work closely with Agents, SMEs, Team Leads, and Legal, none of whom report to you, so your credibility comes from the quality and consistency of your judgment rather than from authority.
You will report to the Head of the Documents Team.
WHAT YOU’LL OWN
Judgment and decisions
- Serve as the named escalation point for background check disqualification decisions
- Make the initial call on agency compliance implementation
- Handle escalations on worker credential verification, including license violations and reprimands
- Decide which questions you resolve and document yourself, and which warrant partnering with Legal
Written analysis
- Produce risk analyses in a consistent format: the question, your research, your reasoning, your recommended path.
- Evaluate new state and agency requirements before implementation, quantifying what compliance costs a worker in time, money, and completion rate, and recommending how we implement.
- Build and maintain the decision record that lets other people reach the same conclusion you would
Recurring compliance operations
- Own the credential verification audits
- Plan and drive the implementation of high-value requirements, such as continuing education
- State license renewals
- Ongoing state reporting
REQUIREMENTS:
- Bachelor’s degree.
- At least 5 years of professional experience.
- Prior experience in a role where you applied regulations to real decisions. Examples:
- regulatory or compliance-focused paralegal
- regulatory compliance specialist
- legal analyst
- background screening adjudicator
- trust and safety or eligibility policy at a marketplace
- Experience interpreting statutes, regulations, or agency guidance and turning them into operational requirements.
WHAT WE’RE LOOKING FOR:
- You can reach a defensible decision when documentation is incomplete or unavailable, and you're explicit about what your reasoning rests on.
- You can read complex regulatory material and work out how it applies in practice to a marketplace model.
- You weigh compliance risk against business impact and find the path that meets the requirement without restricting more than it demands.
- You write decision memos and business cases that leadership can act on.
- You build credibility with people who don't report to you.
- You own recurring work with hard deadlines, such as license renewals and state reporting.
- Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT).
NICE TO HAVE:
- Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry.
- Experience at a government or regulatory agency.
- Experience with independent contractor or marketplace models.
- Experience with background check adjudication or adverse action processes.
- Experience with state licensing filings.
SYSTEM REQUIREMENTS
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB RAM
- Dedicated, quiet working environment
- Reliable power source and backup internet connection
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
УдалённоWillingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT)
Location: San Francisco
Workplace: Hybrid
Perplexity is seeking an Enablement Specialist to help enterprise customers build the knowledge, confidence, and repeatable practices required to reach value with Perplexity Computer. This role is ideal for someone who combines technical fluency, strong facilitation, and a track record of building onboarding and adoption programs that scale.
About the role
Perplexity Computer enables customers to build AI-powered workflows that navigate tools, interact with applications, and complete multi-step work. Helping organizations adopt this new way of working requires more than a product demonstration or one-time kickoff.
Enablement Specialists design and deliver the programs that move customers from initial access to confident, sustained use. You will create onboarding journeys for different levels of readiness, lead customer workshops and office hours, diagnose adoption barriers, and turn repeated questions into scalable guidance.
This is a customer-facing role that works closely with Customer Success, Applied AI Architects, Product, Marketing, and Support. Customer Success retains ownership of the account, adoption strategy, and expansion strategy; you will own the enablement programs and interventions that help customers and customer success managers become self-sufficient.
What you'll do
- Design customer journeys. Build onboarding and adoption programs for customers and user cohorts with different roles, goals, technical readiness, and levels of AI experience.
- Deliver high-quality enablement. Lead technical kickoffs, workshops, office hours, remote sessions, onsite programs, webinars, and train-the-trainer experiences.
- Make complex concepts accessible. Teach Computer and agentic-workflow concepts clearly to both technical and nontechnical audiences.
- Guide customers through setup. Help customers understand access, members, permissions, connectors, credits, models, initial workflows, and the practices required to get started.
- Diagnose adoption barriers. Determine whether a customer is blocked by knowledge, readiness, process, configuration, product capability, or technical complexity.
- Route complex needs well. Recognize when a question requires an Applied AI Architect, Customer Success, Support, Product, or Engineering and provide a clear handoff.
- Create scalable assets. Turn repeated onboarding and adoption needs into curricula, customer checklists, implementation guidance, lifecycle communications, videos, examples, and internal enablement.
- Use evidence to increase adoption and consumption. Segment customers by readiness and usage behavior, identify where consumption stalls, deliver targeted interventions, and measure activation, time to first value, repeat usage, sustained credit consumption, and program effectiveness.
- Build the learning loop. Bring customer patterns and feedback back to Applied AI, Product, Customer Success, Marketing, and Support.
What we're looking for
The strongest Enablement Specialists can teach, diagnose, and design for scale. You should be able to run a compelling customer session, understand the technical details behind a blocker, and build a repeatable program rather than solving the same problem one customer at a time.
Must-haves
- 4+ years in technical onboarding, customer enablement, implementation, solutions consulting, customer education, or a technically oriented Customer Success role.
- Proven program-building experience. You have designed and delivered onboarding, training, or adoption programs across live and self-service formats.
- Strong facilitation and communication. You can explain complex product and AI concepts clearly to technical and nontechnical audiences.
- Technical fluency. You can guide customers through permissions, connectors, models, credits, workflows, and common integration concepts.
- Strong diagnostic judgment. You can determine whether a customer is blocked by education, readiness, process, configuration, product capability, or technical complexity.
- Data-informed growth mindset. You have used product and usage data to identify adoption gaps, trigger interventions, move customer cohorts toward sustained use, and evaluate impact.
- Cross-functional operating ability. You can work effectively with Customer Success, Sales, Product, Marketing, Support, and technical teams.
- High ownership. You set clear expectations, improve weak processes, and operate effectively in a fast-moving environment.
Nice-to-haves
- Experience with AI products, agentic workflows, enterprise SaaS, or other technically complex platforms.
- Experience building technical onboarding or adoption programs for enterprise customers.
- Background in adult learning, instructional design, customer education, or enablement operations.
- Experience using product and usage data to trigger interventions and measure activation, time to value, and sustained engagement.
- Experience developing customer-facing technical content, workshops, or certification programs.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for a Director, Product Finance and FP&A to help drive Ramp’s next phase of growth! This role spans our Product Finance and Corporate FP&A functions. You'll own two of the highest-leverage areas on the team: the unit economics and monetization strategy across every product we ship, and the financial architecture of the company—model, budget, and Board reporting. The work you do will directly shape how we price, how we allocate capital, and how we support executive decision-making through financial insights and planning.
This represents a truly unique opportunity to join one of the country’s fastest-growing startups as we scale toward a potential IPO. You’ll partner closely with Product, Engineering, Sales, Accounting, and executive leadership to drive some of Ramp’s most important financial decisions.
WHAT YOU’LL DO
PRODUCT FINANCE
- Own our unit economics models for every product line, setting financial targets and partnering cross-functionally to turn goals into reality
- Drive pricing and monetization strategy across Ramp's portfolio in partnership with Product and executive leadership
- Run strategic custom deals, structuring creative commercial arrangements that help Sales win in competitive situations
- Partner closely with Product leaders to evaluate new product investments, business cases, and long-term growth opportunities
FP&A
- Own Ramp's consolidated financial model and develop a deep understanding of the business drivers behind company performance from revenue through cash flow
- Lead headcount planning across the company, including partnering with People and GTM leadership on capacity and hiring decisions
- Lead non-payroll budgeting across the company, particularly partnering with Engineering, Procurement Ops, and executive leadership on cost strategy and vendor negotiations
- Build and oversee executive-level financial reporting, analyses, and materials that support Board and leadership decision-making
- Own FP&A's internal systems and tooling roadmap for the infrastructure that both FP&A and the broader finance org run on
WHAT YOU NEED
- 8+ years of experience in investment banking, management consulting, private equity, strategic finance, FP&A, or a related finance function, including experience at a high-growth technology company
- Experience managing, mentoring, or developing high-performing team members is a plus
- Excellent financial modeling and quantitative/data analysis skills
- Extreme attention to detail with a high regard for precision
- A "get things done" mentality—you can dissect complex problems, identify solutions, and drive them to completion with a high degree of autonomy
- Exceptional verbal and written communication skills, with the ability to present complex financial analyses clearly to cross-functional stakeholders and executives
- Proven track record of using AI and automation tools (e.g. Claude Code) to streamline financial analysis, modeling, reporting, and other finance workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Creative eLearning Developer designs and builds interactive training services, offering collateral and enablement content for the Services Portfolio by combining three capabilities in one role: multimedia/video design, graphic design, and technical writing. This role turns technical subject matter into polished, field-ready courses, videos, and collateral for websites, presentations, classrooms, and e-learning platforms - owning a deliverable from storyboard through final published, LMS-ready package.
This is a “creative” eLearning Developer specifically: unlike a standard eLearning Developer who authors courses from assets supplied by others, this role also creates the graphic and multimedia assets themselves - 2-D/3-D graphics, video animation, and course visuals, in addition to authoring interactive modules in tools like Articulate Storyline or Rise 360 and writing the scripts, captions, and course copy that tie a deliverable together. The role also manages one or more supporting processes for the team (e.g., video mastering, templates, or SCORM packaging standards), working largely self-directed with minimal supervision and reporting status to leadership at regular intervals.
Your Opportunity:
Multimedia & Video Design:
Video & Audio Editing:
Edit video and audio into the final training, services and marketing deliverables.
Storyboard Translation:
Translate storyboards into technical infographics and animated sequences.
3-D & Motion Assets:
Create line art, 2-D graphics, 3-D imaging, and video animation for course and presentation content.
Graphic Design & Brand Hub:
Template & Style Systems:
Create, maintain, and utilize templates for presentations, documents, and animations using a variety of development tools.
Brand & Style Guides:
Contribute to creating style guides for deliverables, ensuring visual and written consistency across the portfolio.
Visual Layout:
Design presentation layouts and visual assets that translate technical information into a clear visual story.
Brand Evolution Support:
Support the Senior Manager, Services Portfolio Production, in executing the corporate “house style” overhaul across all One Tenable, Prime assets, including the Tier 1/2 rebrand timeline.
Creative Request Hub:
Act as a direct creative design point of contact for the Senior Director and leadership — turning around presentations, graphics, and one-off collateral on request — with strict adherence to brand guidelines.
Brand Guideline Stewardship:
Maintain and enforce brand standards (logo usage, typography, color, iconography) across all portfolio deliverables, and flag or correct off-brand assets in circulation.
Technical Writing & Content Development:
Script & Course Copy:
Write and edit scripts, voiceover text, captions, and on-screen callouts, maintaining a consistent voice across written and visual content.
Documentation:
Maintain technical and course documentation to support the assets you build.
Content Evaluation:
Evaluate existing visual and written content and recommend improvements for clarity and engagement.
eLearning Authoring & Publishing:
Course Authoring:
Build interactive learning modules — branching scenarios, quizzes, and simulations — using tools such as Articulate Storyline, Rise 360, or Adobe Captivate.
Packaging & LMS Publishing:
Package courses to SCORM/xAPI standards, publish to the LMS, and test for compatibility and learner tracking.
Accessibility:
Apply accessibility standards (e.g., Section 508) to eLearning content.
Stakeholder Collaboration & Delivery:
Requirements Gathering:
Meet with stakeholders to gather requirements and develop design plans.
Iterative Feedback:
Perform edits based on feedback from Solution Architects, peers, and leadership.
Deadline Management:
Create deliverables within time constraints to meet project deadlines.
Independent Execution:
Perform tasks with minimal supervision, managing one or more supporting processes (e.g., video mastering, templates, SCORM packaging standards) end-to-end.
Team Leadership & Mentorship:
Mentorship:
Mentor and develop less experienced designers, sharing craft and process knowledge across the production team.
What You'll Need:
Minimum 5 years of eLearning development, multimedia, or graphic/video design experience in a professional setting.
Comfortable writing and maintaining technical/course documentation, scripts, and captions for course and video deliverables.
Familiarity with the full product delivery life cycle: requirements analysis, design, testing, implementation.
B.A./B.S. in graphic design, instructional design, educational technology, or a related field, or comparable experience.
Proficiency with Articulate Storyline and/or Rise 360 (or Adobe Captivate), plus Adobe Creative Cloud and Camtasia.
Strong presentation design skills (PowerPoint, Google Slides, or Keynote) for fast-turnaround, executive-ready decks in addition to core Adobe Creative Cloud work.
Experience building or maintaining a brand guideline system (logo, typography, color, iconography) at an organizational level.
Working knowledge of SCORM/xAPI packaging and LMS publishing; awareness of accessibility standards such as Section 508.
Working knowledge of Instructional Design frameworks (e.g., ADDIE).
Experience or knowledge of Tenable products; familiarity with network architecture and Tenable cybersecurity practices for enterprise environments.
Proficiency with Jira and Confluence.
Strong written and verbal communication skills.
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team.
This role may require the ability to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only.
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500
—
$107,166.66 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Associate Services Architect is a content-focused role responsible for creating, updating, and maintaining technical content for the Professional Services Portfolio. This role blends technical aptitude with content development and communication skills, working under the mentorship of a Senior Services Architect or Manager to design, draft, and update consulting service offerings, training content, and enablement material.
This position is specifically scoped around portfolio maintenance: keeping existing courses, labs, and collateral current as products evolve, and absorbing update-tier and Tier-1 support work so that Senior Services Architects can focus their time on strategic development and net-new offerings. The role receives structured intake and mentoring support from their manager and works closely with the broader Services Architecture team.
Your Opportunity:
Content Creation & Maintenance:
Content Updates:
Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events.
Maintenance Backlog:
Own update-tier fixes and content refreshes for existing courses and labs, keeping material current as Tenable products evolve.
Collateral Support:
Create collateral for new offerings and evaluate existing offerings and content for accuracy and relevance.
Services Offerings:
Help create and support the development of consulting services offerings.
Delivery & Review:
Pre-Production Training:
Deliver pre-production training sessions to evaluate product suitability and gather early feedback.
Live Demonstrations:
Create live demonstration recordings for the Tenable product suite.
Content Review:
Perform content reviews with peers in Services, Technical Support, Customer Success, and Product Management to ensure quality and alignment with customer needs.
Quality Assurance:
Review and validate updated course materials and lab environments to ensure technical accuracy and consistency before release.
Service Offerings Review:
Participate in the review and validation of new consulting service offerings to ensure alignment with portfolio standards and technical feasibility.
Strategic Engagement & Support:
Customer & Partner Engagement:
Engage with customers and partners to analyze market trends and the competitive landscape.
Cross-Functional Problem Solving:
Work closely with all departments to identify and resolve problems, gathering information to support data-driven decisions.
Tier-1 Support Coverage:
Provide first-line responses to Customer Care escalations on assigned courses, triaging and resolving routine issues before they require senior architect time.
Staying Current:
Remain abreast of corporate direction and strategy, product roadmaps, messaging, and emerging trends in the security industry.
Project & Process Management:
Independent Delivery:
Independently manage assigned projects on schedule, escalating risks and dependencies early.
Process Improvement:
Remain abreast of educational frameworks, content development approaches, and technologies that may reduce costs or shorten development timelines.
Other Duties:
May perform other duties and responsibilities that management may deem necessary from time to time.
What You’ll Need:
Security Foundations:
1–3 years of overall experience in Information Security, or equivalent training/education/services.
Vulnerability Management Exposure:
Some exposure to vulnerability management concepts; prior experience with the Tenable product suite is a plus.
Content or Training Background:
Experience in technical writing, instructional design, or training delivery is beneficial but not required.
Services Experience:
Prior experience in professional services or consulting environments is highly valued.
Education:
B.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Foundations:
Working knowledge of TCP/IP networking; foundational understanding of Windows and Linux operating systems.
Security Tools Familiarity:
Familiarity with security assessment tools such as Nessus, Kali Linux, or Metasploit is a plus.
Emerging Domains:
Exposure to web application security, container security, or cloud environments (AWS/Azure) is a plus but not required at this level.
Communication:
Strong written and verbal communication skills.
Collaboration:
Strong interpersonal skills with the ability to work effectively with internal and external stakeholders.
Autonomy with Support:
Able to work remotely as part of a geographically distributed team, with structured mentoring and support from their manager.
Ability to work remotely in a self-directed manner
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$65,000
—
$87,000 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Product Specialist — Trust, Identity & Compliance
About the job
This position is needed to architect and validate Twilio’s most complex, highest-impact, multi-product opportunities by translating Twilio’s portfolio into secure, scalable, and executive-ready architectures.
You will operate as the regional technical authority for your specialty, partnering tightly with Generalist Solutions Engineers (SEs) and Account Executives (AEs) while engaging Enterprise Strategists and Value Engineers to accelerate outcomes. You’ll also serve as a key bridge between GTM and R&D—codifying repeatable architecture patterns, elevating field capability, and influencing roadmap through formal interlocks.
Responsibilities
In this role, you’ll:
Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems—often across multiple teams, regions, and lines of business.
Lead technical discovery, solution mapping, and validation strategy (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment.
Scope and validate architectures with emphasis on:
Build and deliver exec/architect-ready presentations that communicate tradeoffs, implementation path, and long-term platform vision.
Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback.
Drive influence via Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms.
Act as a visible thought leader (internal/external) on trust, identity, security, fraud, and compliance trends—shaping Twilio’s point of view and technical narrative.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Demonstrated ability to lead and win complex, multi-stakeholder solutions cycles (discovery → architecture → validation → proposal support).
7+ years progressive presales experience (solutions engineering, sales engineering, or specialist overlay), including complex solution architecture.
4+ years depth in at least one trust-related domain (identity verification, authentication, security, fraud/abuse, compliance), including:
Strong executive communication skills: ability to influence C-level and senior technical audiences with crisp architecture narratives and tradeoffs.
Proven ability to build durable cross-functional partnerships (Sales, SE leadership, Product, Engineering, Marketing) and drive outcomes through influence.
Experience capturing and communicating customer requirements and trends to influence product strategy/roadmap.
Desired:
Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support.
Track record building repeatable architectures/plays that scale across teams.
Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness.
Familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures.
Experience across multiple product areas within a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into unified solutions.
Location
This role will be remote and based in the US.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 11, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Machine Learning Engineer, Ranking & Retrieval
ClickUp is seeking an experienced Machine Learning Engineer to join our Search team. You'll own the ML systems that power search relevance for millions of users and ground our AI in the right context.
Your Impact at ClickUp
You'll own the full ML lifecycle for ranking and retrieval, from training through deployment and production serving. Our search indexes large-scale, user-generated content across a multi-tenant platform where permissions-aware retrieval is critical. You'll build the systems that decide what surfaces first.
Core Responsibilities
- Train, deploy, and serve ranking models in production, owning the full ML lifecycle
- Build ranker features, training pipelines, and offline evaluation frameworks
- Design and scale hybrid retrieval combining lexical and vector search (including HNSW with disk offloading)
- Run embedding inference at billions-of-documents scale
- Improve query understanding through intent modeling and query expansion
- Build permissions-aware retrieval that respects multi-tenant boundaries
- Create measurement frameworks to evaluate and improve search quality
- Collaborate with Search Infrastructure, AI, and backend teams to integrate ranking improvements across the platform
Technical Requirements
- Bachelor's degree in Computer Science, Machine Learning, or related field
- 5+ years of ML engineering experience focused on ranking, retrieval, or information retrieval
- Proven full ML lifecycle ownership: training, deploying, and serving models in production
- Hands-on ranker model training: feature engineering, pipelines, offline evaluation
- Experience building hybrid (lexical + vector) retrieval systems
- Experience running embedding inference at large scale
- Strong query understanding fundamentals: intent modeling, query expansion
Preferred Qualifications
- Permission-aware retrieval and multi-tenancy experience
- Indexing large-scale user-generated content (not small or static datasets)
- Hands-on experience with OpenSearch or Elasticsearch
- Sharding, index management, and real-time ingestion at scale
- Background in NLP, semantic search, or agentic retrieval
- Experience with TypeScript in backend systems
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United Kingdom only. Candidates based in the United States or Canada can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — AMER (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Head of Financial Systems, you will shape the future of Mistral’s Finance technology ecosystem.
The role exists to build a modern data, systems and AI-driven finance department that bridges finance, data, and business operations to drive financial performance and strategic decision-making.
You’ll collaborate closely with our CFO, our internal Applied AI resources, and teams like, HR, IT, Legal, and Security to assess current systems, identify gaps, and design a target architecture that supports Mistral’s growth.
Your impact will be felt across the organization, from improving profitability to automating accounting and ensuring reliable financial outputs.
WHAT YOU WILL DO
- Lead the assessment of Mistral’s current Finance technology landscape, including tools, processes, data flows and pain points.
- Define and prioritize business, functional, and technical requirements for Finance systems in collaboration with stakeholders.
- Design a target Finance tech architecture, outlining system roles, integrations, and data flows and architectures
- Develop a data governance framework, including ownership, quality controls, and maintenance processes.
- Create and execute a prioritized plan to clean up and rationalize Finance datasets and execute it
- Deliver a clear recommendation on the future Finance tech setup, including costs, risks, and a transition roadmap.
- Ensure Finance data is migration-ready by addressing quality issues and defining ownership.
WHAT WE'RE LOOKING FOR
- Strong project management skills, from defining vision, strategy, and roadmaps, to stelar execution
- Engineering academic background, ideally from a tier-1 engineering school
- Deep data architecture knowledge, including mastery of data sources, pipelines, storage, transformation, and metadata management, with hands-on experience designing and implementing architectures (e.g., APIs, workflows, BigQuery, DBT).
- GenAI power user with Vibe coding skills, automation expertise, and experience building scalable, impactful products in a professional context. Basic coding skills and software development experience are a strong plus.
- Experience in Finance technology assessment, system selection, and knowledge of tools such as SAP S4H, Kyriba, Lago, Payflows, etc
- Solid financial knowledge, including experience working alongside finance teams, understanding FP&A, accounting, cash management, and procurement, and a strong interest in driving value through process automation and efficiency.
- Builder and scaler with experience structuring IT systems (preferably in finance), building and scaling IT teams or departments from the ground up, and operating in multicountry environments.
- Proven ability to build tools and processes from scratch to support company growth.
- Strong analytical skills to evaluate data quality, consistency, and relevance.
- Proficiency in prioritization and the use of performance metrics to drive impact.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
What you will do
After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services. You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions. You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network. You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.
Who you are
A self-starter, results-oriented person who loves to reach and exceed targets. A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people. A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations. A dynamic person, used to work independently in fast-paced environments and with great organizational skills. A curious and willing to learn enthusiast, who wants to grow and improve with us. You have a personal vehicle available for business use during working hours (travel expenses fully reimbursed).
What we offer you
An awesome team
A permanent contract
Flexible working environment (Full remote based in Edinburgh)
Competitive fixed salary and bonus
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Health insurance
Life & Disability Insurance at no cost to the employee
Attractive pension plans
Team building events
Location: Virtual
About Osano:
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
Job Description
As a Customer Experience Operations Specialist, you'll help improve and scale Osano's self-service customer experience by understanding how customers engage with our product, identifying patterns and areas of friction, and helping turn those insights into solutions that improve adoption and customer success.
This role is ideal for someone who is naturally curious, analytical, and comfortable with technology. You’ll look at customer behavior and data, ask questions about what’s working and what isn’t, and help form hypotheses about how we can improve the customer journey at scale. You’ll also support customers through basic troubleshooting and use customer experience and analytics tools to better understand how customers interact with Osano.
The Role
Support self-service customers throughout onboarding by answering common product questions, providing guidance, and helping troubleshoot basic technical issues.
Track common customer questions, onboarding challenges, and recurring issues to help identify patterns and opportunities to improve the customer experience.
Monitor self-service and PLG metrics such as signups, activation, implementation progress, product usage, go-live, and retention.
Assist with analyzing customer and product data to understand where customers get stuck, what behaviors lead to success, and where additional support may be needed.
Help build and test scalable customer programs, including automated outreach, in-product guidance, customer education, and other adoption initiatives.
Use tools such as Userpilot, Pendo, Heap, or similar platforms to learn how customers interact with the product and support reporting on customer behavior.
Maintain and improve self-service resources, customer communications, internal documentation, and process guides.
Identify customer trends, potential churn risks, and upgrade opportunities and share findings with Customer Experience, Product, and other internal teams.
Partner across Customer Success, Support, Implementation, and Product on projects that improve onboarding, adoption, and the overall self-service customer journey.
Support additional Customer Experience operations and reporting projects as the self-service program grows.
About You
Early in your career and excited to build experience at the intersection of Customer Experience, technology, data, and operations.
Naturally curious and analytical — when you see a customer problem or unexpected behavior, your instinct is to dig deeper, look for patterns, and understand the “why” behind it.
Comfortable working with data and metrics to identify trends, form hypotheses, and help determine what actions could improve the customer experience.
Technically curious and comfortable learning new software, including customer analytics, product adoption, and reporting tools.
Confident troubleshooting basic technical issues and willing to investigate a problem before escalating it.
Interested in finding scalable solutions rather than solving the same customer problem one at a time.
Strong written and verbal communicator who can turn customer feedback, trends, and data into clear takeaways for others.
Detail-oriented and organized, with the ability to manage multiple priorities and follow through on projects.
Comfortable working independently, experimenting with new approaches, and asking thoughtful questions when needed.
Customer-focused, with an interest in understanding what drives successful onboarding, adoption, retention, and long-term customer value.
Nice to Have
Bachelor’s degree or equivalent experience in Business, Information Systems, Data Analytics, Marketing, Communications, or a related field.
Experience working with data through coursework, internships, projects, or previous roles.
Familiarity with SaaS products or an interest in how software companies use customer and product data to improve the user experience.
Exposure to tools such as Userpilot, Pendo, Heap, Zendesk, Intercom, HubSpot, or similar platforms.
Basic experience with reporting, dashboards, spreadsheets, or data visualization.
Interest in Customer Experience Operations, Customer Success Operations, Product-Led Growth, or a similar career path.
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Chandler, Arizona, United States
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Data Center Technician
to join our team!
About the Role:
Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.
What You'll Do:
Hardware Deployment & Maintenance:
Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
Troubleshoot, repair, and replace defective equipment with minimal supervision
Help manage onsite inventory of hard drives, cables, rails and other spare parts
RMA defective components
Setup, test and activate new equipment via the Linux command line
Data Center Operations:
Work as Backblaze’s physical presence in Data Center Operations
On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
Shifts may include evening and/or overnight shifts
Help with shipping and receiving including moving, packing, and/or unpacking equipment
Follow and improve data center best practices and documentation
Maintain a clean and well-organized work environment
Help with projects to install new systems and services as time allows
Project Management:
Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
Full-service execution of new system implementations (from equipment inception to production).
Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
Identify opportunities for automation and process efficiency.
Incident response
Respond to and resolve data center infrastructure incidents and Jira tickets.
Troubleshoot and escalate hardware, power, and network issues as needed.
Participate in on-call rotation when needed for incident response.
What we value:
A proactive mindset with a can-do attitude.
Someone who steps up, supports teammates, and shares knowledge freely.
Curiosity, reliability, and a desire to grow technically within the team.
Required Qualifications:
2+ years of experience in data center or server infrastructure roles.
Hands-on knowledge of server hardware and deployments
Proficient with structured cabling, fiber optics, and patch panel management.
Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills
Backblaze Perks
:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Location Requirement:
This position is based onsite in
Chandler, Arizona
and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $62,000 - $72,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is in a critical phase of growth, and marketing is one of the biggest drivers of it. We're building out our business systems team to make sure the systems behind every campaign, list, and lead can keep up. You'll work directly with Growth Marketing, Demand Generation, Lifecycle, Events, Sales Development, and Sales to own the systems that turn marketing programs into pipeline. You'll own HubSpot and how it connects to Salesforce and the rest of our GTM stack.
What You'll Do
- Own top-of-funnel marketing systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system, not just a tool: workflows, lists, forms, properties, lifecycle stages, and the permissions and naming conventions that keep it from sprawling
- Run campaign operations end-to-end: program and campaign structure, campaign membership and status, event and webinar lead capture, and launch QA, so Marketing can ship quickly without creating data debt
- Own workflow management in HubSpot: build, document, and audit nurture, enrollment, and suppression workflows, and retire the ones that no longer earn their place
- Build and govern lists: ICP segmentation, inclusion and suppression logic, enrichment, and email validation between a Growth request and a send. Every list should be reproducible and explainable.
- Own privacy and opt-out management: subscription types, consent capture, unsubscribe and opt-out handling across HubSpot, Salesforce, and sales engagement tools, and compliance with CAN-SPAM, GDPR, and CCPA in a regulated fintech environment
- Design and maintain UTM tracking and attribution architecture: UTM taxonomy and governance, hidden-field capture on forms, lead source and original source logic, and how campaign touches flow into Salesforce, so the attribution reporting is something the business trusts
- Build the Salesforce automation behind marketing handoffs: record-triggered flows, validation rules, fields, and permission sets
- Use AI to automate the work where it holds up: enrichment, list QA, data quality checks, and request triage
- Prioritize incoming requests by ROI. Decide what gets built, deferred, or declined, and show the numbers behind each call.
What You'll Need
- 5+ years in marketing operations, business systems, or revenue operations at a fast-paced B2B company
- Deep hands-on HubSpot experience: workflows built and debugged, and list, form, and property architecture you designed rather than inherited
- Hands-on campaign operations experience: you've built campaign structures and owned the lists and sends behind real programs
- A working command of email privacy and consent: subscription management, opt-out handling across systems, and the regulations behind them
- UTM and attribution architecture you've owned in practice: taxonomy, capture, lead source logic, and the MQL-to-SQL handoff
- Salesforce Admin experience, including flows you built and debugged when they broke (certification is a plus)
- A habit of framing problems rather than waiting for a spec: you take on ambiguous requests, make the decisions, and ship
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
Nice to Have
- Enrichment and routing tools such as Clay, ZoomInfo, LeanData and Chili Piper
- Sales engagement and automation platforms such as Outreach and Workato
- Deliverability and list hygiene at high sending volume
- Paid media and ad platform integrations, including conversion tracking
- Lead scoring and MQL model design
- Snowflake, Looker, or similar BI and warehouse tools
- Linear or similar project management software
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: NAMER and LatAm
About the Team
IT Operations at ClickHouse keeps the company's internal systems, tooling, and infrastructure running securely and efficiently — from identity and endpoint management to the platforms every team relies on to do their work. This role sits on a newly formed AI Engineering function within IT Operations, created to centralize AI Ops rather than leave it disjointed across teams. The team — a Technical Lead plus one or two AI Ops Engineers — reporting to the IT Business Systems Manager, and brings the same rigor IT Ops applies to systems and infrastructure to the design, deployment, and lifecycle management of AI solutions and the agents they power.
About the Role
We are looking for an AI Ops Engineer to help build and run a new AI Ops function at ClickHouse. You will work under a Technical Lead to design, build, and maintain AI-driven solutions across the business (People, Finance, Legal, and beyond) and engineering — building integrations, maintaining agents, supporting cost visibility, and helping train the org on AI best practices. This is a hands-on execution role: you will move quickly, ship real workflows, and help the team learn what works as we centralize AI Ops for the first time.
Success
This is a net-new function; specific goals will be set with your Technical Lead. Directionally, the team is measured on:
- Measurable reduction in redundant or inefficient AI tool and model spend through right-sizing, routing, and cost visibility
- A working framework for evaluating and selecting models/tools by cost, latency, accuracy, and risk, adopted across teams
- Agents and AI workflows built, deployed, and maintained cross-functionally (People, Finance, Legal, Engineering, and beyond)
- Improved AI fluency and literacy org-wide, measured through training participation, adoption of approved tools, and reduced shadow-AI usage
- Established identity, access, audit, and lifecycle practices for AI agents that satisfy Security and GRC requirements
YOU WILL
Build AI-Powered Solutions
- Develop and deploy solutions using LLMs, automation frameworks, and internal tooling, for both business and engineering use cases
- Integrate AI into existing systems (HRIS, ATS, ERP, procurement orchestration, ticketing, CI/CD, developer tooling) and legal infrastructure like CLM or Matter Management
- Build workflows such as document generation, data extraction, knowledge retrieval, and decision support across systems and knowledge bases
- Use modern integration standards (e.g., MCP) to give AI models and agents direct, secure access to internal knowledge and context
Support Model Evaluation
- Help test and benchmark AI models against accuracy, latency, cost, and safety criteria
- Support model risk assessments and due diligence alongside Security and GRC
- Help implement and maintain the internal model routing solution
Support Cost Visibility
- Help build dashboards and reporting for AI/LLM spend across teams and tools
- Implement tagging, monitoring, and alerting for cost anomalies
- Identify and execute on cost-optimization opportunities (prompt efficiency, caching, model right-sizing)
Maintain Agent Infrastructure
- Help provision, credential, and de-provision AI agent access
- Support deployment, versioning, monitoring, and retirement of agents
- Maintain and patch agent infrastructure and dependencies
- Help maintain audit trails and logging for agent actions
Deliver Training and Enablement
- Design and deliver company-wide AI training programs tailored to different audiences — non-technical business users through engineers
- Create lightweight playbooks, guides, templates, and reusable components for safe, effective AI adoption
- Run onboarding sessions, office hours, and workshops to build AI fluency and drive adoption of approved tools and agents
- Establish a feedback loop with users to continuously improve training content, tooling, and documentation
YOU BRING
You are not expected to have every skill below — tell us which are your strongest.
- Experience building with modern AI/ML tools and frameworks
- Experience building and consuming APIs, developing data pipelines, and architecting system integrations
- Working knowledge of cloud infrastructure (AWS, GCP, or Azure) and experience hosting or operating services in production
- Experience comparing and evaluating AI models across providers, including trade-offs between cost, latency, and quality
- Comfort working with usage and billing data to build cost visibility, forecasting, or optimization
- Ability to understand both business and engineering workflows and translate them into technical solutions
- Experience working with or integrating business systems as well as engineering/developer tooling
- Experience creating training materials, documentation, or workshops for mixed technical/non-technical audiences
- Understanding of data privacy, security, and compliance considerations
- Experience implementing safeguards in AI systems, including identity and access controls for automated/non-human actors
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Software Engineering Intern for Winter 2027, you'll join a Vercel engineering team and ship production code that customers use. By the end of your internship, you'll have scoped, built, and shipped an end-to-end project, with mentorship from the engineers who own the system. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you’ll do
Own an end-to-end project: scope it with your manager, build it, and ship it to customers
Write production code and review pull requests alongside the engineers who maintain it
Debug live systems by tracing issues through the stack and fixing the root cause
Post written progress updates and flag blockers as soon as they come up
What you need
Currently pursuing a degree in Computer Science, Engineering, or a related field, graduating in Fall 2027 or Spring 2028
Built and shipped at least one project in JavaScript or TypeScript, through coursework, a prior internship, open source, or your own work
Use AI coding tools in your daily workflow, and can explain and debug every line you ship
Bonus if you
Have written code in Go or Rust
Have contributed a merged pull request to an open-source project
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Software Engineering Intern for Summer 2027, you'll join a Vercel engineering team and ship production code that customers use. By the end of your internship, you'll have scoped, built, and shipped an end-to-end project, with mentorship from the engineers who own the system. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you’ll do
Own an end-to-end project: scope it with your manager, build it, and ship it to customers
Write production code and review pull requests alongside the engineers who maintain it
Debug live systems by tracing issues through the stack and fixing the root cause
Post written progress updates and flag blockers as soon as they come up
What you need
Currently pursuing a degree in Computer Science, Engineering, or a related field, graduating in Fall 2027 or Spring 2028
Built and shipped at least one project in JavaScript or TypeScript, through coursework, a prior internship, open source, or your own work
Use AI coding tools in your daily workflow, and can explain and debug every line you ship
Bonus if you
Have written code in Go or Rust
Have contributed a merged pull request to an open-source project
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
The role / impact
As Head of Sales, Canada, you will drive the overall performance and success of Xero across the region, with a primary focus on our accounting and bookkeeping partner channel. Reporting to the Country Manager, you will hold end-to-end accountability for partner sales, including partner services, enterprise accounts, account management, and new business development. By leading a high-performing team and aligning with global strategy, you will help small businesses and their communities thrive.
In this senior leadership role, you will champion our Canadian market strategy, turning a three-year vision into clear annual goals and targets. You will also serve as a key voice for Xero Canada, managing national partnerships with top accounting firms, collaborating closely with cross-functional executive teams, and acting as an occasional spokesperson at industry events.
The team / how they connect
You will lead a sales and account management team across Canada that supports accountants, bookkeepers, and small businesses. The team works in close collaboration with global marketing, product, operations, and finance functions to deliver tailored customer journeys. Together with senior Canadian leaders across product, engineering, and people experience, you will help nurture a healthy, supportive culture across our Toronto and Calgary hubs.
Initially, the role will focus on
- Translating our three-year Canadian strategy into actionable annual sales targets and operational plans.
- Nurturing national partnerships with Canada's largest accounting firms to build mutually beneficial relationships.
- Coaching and developing sales leaders and account managers to maintain a data-driven, supportive performance culture.
- Partnering with global product and marketing teams through planning forums to refine Canadian product-market fit and go-to-market execution.
Where and how you can work
This role offers a flexible hybrid working model based out of our Toronto or Calgary offices[cite: 1, 3]. You will spend regular time in the office to connect, collaborate, and build team culture during key in-person moments and boost days, alongside flexible options to work from home[cite: 1, 3].
Here are some of the things we are looking for
- Proven executive leadership experience guiding sales and customer success teams to achieve ambitious performance goals.
- A track record of operating in a matrixed organisation with the ability to influence cross-functional global stakeholders.
- You bring a strong coaching orientation and a dedication to developing people managers and high-performing sales professionals.
- Exceptional communication and presentation skills, with comfort acting as a strategic spokesperson and C-suite partner.
- Demonstrated success in making data-driven strategic choices and translating high-level strategy into local execution.
- Experience within or deep knowledge of accounting practice workflows and cloud software systems is an advantage.
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$178,200 – CA$236,000 plus commission
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
ГибридSan Francisco
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
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УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United Kingdom only; Candidates based in the United States or Canada can apply to this posting:
ОфисheadParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
Chandler, Arizona, United States; Relocation assistance is not available for this position
ОфисSan Francisco, CA; New York, NY
ГибридseniorNew York, NY (HQ); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)