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Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia We are looking for a detail-oriented and dependable Electrical / Mechanical Technician to support our engineering, manufacturing, laboratory, and workshop activities. The successful candidate will be responsible for equipment maintenance, fabrication, assembly, testing, troubleshooting, workshop operations, and supporting project requirements. The role requires strong practical skills, the ability to work from engineering drawings and instructions, and a hands-on approach to solving technical problems. Key Responsibilities Support the management in sourcing and outsourcing CNC machine parts and related components. Perform fabrication and assembly of metallic and non-metallic parts using drawings, sketches, and verbal instructions. Support the realization, assembly, and testing of electrical systems . Support manufacturing, fabrication, assembly, and testing activities for ongoing projects. Perform maintenance of workshop and laboratory equipment and manage materials, tools, and other resources. Liaise with suppliers and contractors regarding the servicing, repair, maintenance, and testing of laboratory and workshop equipment. Manage company assets through equipment and tool tagging . Maintain accurate records of asset movement within laboratory and workshop areas. Maintain up-to-date records of equipment maintenance, inspection, and testing . Assist in sourcing materials, consumables, tools, and equipment required for mechanical laboratories and workshop activities. Evaluate and test new equipment and tools being considered for laboratory and workshop use. Support technical staff in developing laboratory demonstrations, prototypes, and project activities. Maintain laboratory and workshop equipment to ensure efficient changeover between projects and demonstrations. Perform equipment troubleshooting and assist in diagnosing technical problems. Ensure compliance with all applicable HSE requirements, procedures, and safe working practices . Support company outreach activities with partners, customers, and collaborators. Perform other duties assigned by the Head of Department that are appropriate to the role. Requirements DAE / Diploma in Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or a related technical discipline. Hands-on experience in mechanical fabrication, assembly, maintenance, or electrical work . Ability to understand and work from engineering drawings, sketches, and technical instructions . Good practical knowledge of workshop tools and equipment. Strong troubleshooting and problem-solving skills. Ability to handle multiple tasks and requests in a professional, calm, and organized manner. Good teamwork and communication skills.

Location: Dubai, United Arab Emirates We are looking for an experienced Plumber to join our team in Dubai. You will be responsible for the installation, maintenance, and repair of plumbing and sanitary systems on construction projects. Key Responsibilities Install and connect water supply, drainage, and sanitary systems. Install pipes, fittings, valves, and sanitary equipment. Install and connect sinks, toilets, showers, and other plumbing fixtures. Carry out maintenance, troubleshooting, and repair works. Identify and fix leaks, blockages, and other plumbing issues. Read and follow technical drawings and installation plans. Use professional plumbing tools and equipment. Follow safety procedures and site requirements. Work closely with other members of the construction and technical teams. Requirements Previous experience as a Plumber or Plumbing Installer. Experience in plumbing installation, maintenance, and repair. Experience working with water supply, drainage, and sanitary systems. Ability to read basic technical drawings is preferred. Technical education or relevant certification is an advantage. Experience in the UAE or on large construction projects will be an advantage. Reliable, responsible, and able to work as part of a team. Benefits Competitive salary; Official UAE employment status; Accommodation provided by the company. Comprehensive medical insurance coverage; Working schedule 6 days per week from Monday to Saturday and Sunday is off.

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for an executive communications manager to shape Figma's story and how our execs tell it. You’ll partner with leaders across the business to turn early ideas into clear, compelling points of view and build platforms that only they can credibly own. From there you'll work with our comms team and Figmates across the company to get those stories told in the spaces and places where they’ll have the most impact. A lot of the work is writing: essays, keynotes, social posts and op-eds. The rest is strategy: figuring out which ideas are worth developing, which audience needs to hear them, how a story travels and what makes people excited to share it. This is a new role reporting to our VP of Communications. The ideal candidate will write and speak with the same precision and clarity they’d expect from the execs they support. They’ll know how to make someone sound sharp in a 140-character post and credible in a 3,000-word essay. You’ll operate with low ego, high conviction and the curiosity to uncover stories people want to hear and that our execs want to tell. This is a full-time role based in San Francisco or New York City hubs. What you'll do at Figma: Build the narrative framework executives across the business use to tell Figma's story, and their own Work with our comms team on media strategy, and bring sound judgment to messaging and channel selection Partner with (and occasionally spar) with executives to sharpen their ideas and the broader point of view behind them Build the system and infrastructure this function needs to keep our executive storytelling consistent and differentiated Find ways to measure impact and drive a culture of experimentation in our exec comms We'd love to hear from you if you have: Extensive experience crafting narratives for senior executives across formats, channels and audiences A track record of writing for C-suite executives with strong opinions and high standards Executive presence, and a track record of influencing people who don't report to you Media relations experience and sound judgment on press, messaging and reputation Comfort with ambiguity, deep curiosity and a record of shipping strong work While it's not required, it's an added plus if you also have: A journalism or editorial background, with an instinct for what's newsworthy and how a story reads to an outside audience Experience in tech, creative pursuits and/or product design and development Strong business literacy and the ability to translate complex financial and technical topics for a broader audience Passion for Figma and what we do! At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Zexter is an ambitious product company building its own technological ecosystem in the iGaming industry. They develop a proprietary platform that is live and actively operating, continuously expanding their product portfolio to adapt quickly to market demands and introduce new innovations. Requirements: — 4+ years of commercial backend development experience with Node.js and TypeScript. — 4+ years of hands-on production experience with PostgreSQL and other relational databases. — Strong SQL expertise including query optimization for high-load systems, index design and performance analysis, transaction management and concurrency control, and identifying and resolving database performance bottlenecks. — 3+ years of commercial experience with NestJS. — Excellent understanding of Dependency Injection, modular application architecture, Clean Architecture and software design principles, REST API design, and backend service architecture. — Experience developing and maintaining high-load production systems. — Solid experience with automated testing (unit/component and integration tests). — Experience with load and performance testing, including bottleneck identification and validating system behavior under heavy traffic. — Experience working on systems where financial accuracy, idempotency, transaction consistency, and auditability are critical. — Ability to write clean, maintainable, testable, and well-structured code. — Strong ownership mindset, taking responsibility for features from implementation and testing through deployment, monitoring, and production incident resolution. — Strong communication skills to clearly explain technical decisions, implementation details, and associated risks. — Ability to work effectively under deadlines and independently prioritize tasks. — Experience with code reviews, debugging, logging, monitoring, and production incident investigation. iGaming Experience: — Commercial experience in the iGaming industry. — Experience developing or maintaining backend systems for online casinos, sports betting, gaming platforms, wallets, payment systems, or transaction processing. — Experience integrating third-party game providers, payment gateways, or other external services. — Ability to investigate and resolve discrepancies in financial data, transactions, and provider integrations. — Strong understanding of reliability, security, and data consistency requirements of production iGaming systems. Nice to Have: — Practical experience using AI-powered developer assistants (Cursor, Claude, or similar). — Experience with Redis, message queues, background jobs, and event-driven architecture. — Experience with Docker, Kubernetes, CI/CD pipelines, and cloud infrastructure. Conditions: — Work format: Fully remote. — Compensation: Negotiable based on experience. — Growth: Opportunity to work with a modern technology stack, a strong engineering team, minimal bureaucracy, and AI-powered development tools that help eliminate routine work.

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. They blend cutting-edge technology with five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. The company is profitable, fast-growing, with $43M raised and over $100M in annual revenue, recently launched in New York City, and expanding rapidly across the US and EMEA. Responsibilities: — Work on privacy-focused systems and architecture that keep users' location data inaccessible, even to the company. — Work across the stack using React, TypeScript, and Node.js or Golang to deliver high-quality solutions. — Collaborate closely with Product Managers, Designers, and Software Engineers to shape technical solutions from concept through production. Requirements: — 3+ years of experience as a Full-Stack or Frontend Engineer with backend experience. — Commercial experience with Node.js; Golang is a plus. — Strong frontend development experience with TypeScript, React, React Query, Redux or alternative state management libraries like MobX. — Solid understanding of HTML, CSS, JavaScript, and modern browser APIs. — Familiarity with modern frontend tooling such as Vite/Webpack, ESLint, and package managers like npm or pnpm. — Experience with automated testing including end-to-end tests (Playwright, Selenium), UI/Component tests (e.g. Jest), or snapshot tests. — STEM (technical) degree. Current stack includes Go microservices, Ruby monolith, Node.js, TypeScript, React, React Query, Vite, MongoDB, PostgreSQL, RabbitMQ, GRPC, Thrift, Redis, AWS, Terraform, Kubernetes. Conditions: — Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice. — Salary £81,000 – £99,000 depending on experience. — Employee stock options plan. — Private medical and dental insurance. — Life and critical illness cover. — Latest-generation MacBook Pro and 4k display. — Monthly credit towards Wheely journeys. — Cycle to Work scheme. — Professional development stipend. — Relocation support including visa sponsorship and allowance.

Location: India; Serbia; Croatia; Spain; Italy Our Client's Digital Finance IT is building an AI-enablement layer on top of our enterprise data platform to enable business users across Finance to interact with governed data in natural language. We're hiring a Data Enablement Engineer to design, build, and operate the trusted datasets, semantic models, and embedded AI experiences that make this possible. This is a data platform engineering role, not a data science or model-building role. You will spend your time engineering the data foundation that makes AI reliable — semantic layers, governed data products, and embedded natural-language analytics — not training models. What You'll Do Design and build AI-ready data products on Databricks — trusted datasets with well-defined business semantics, KPIs, hierarchies, and business glossary alignment Implement semantic layers and governed datasets that support both traditional BI consumption and natural-language querying by business users Deploy and operate Databricks Genie spaces with Unity Catalog, tuning them for accuracy, adoption, and business relevance Build RAG pipelines and conversational analytics applications grounded in governed enterprise data — including Streamlit or Databricks Apps that let business users query data without writing SQL Engineer robust ETL/ELT pipelines (dbt, Airflow, PySpark) that produce and maintain the trusted data these AI experiences depend on Implement data governance — RBAC, row/column-level security, masking, lineage, auditability, catalog and metadata management — in a regulated pharma environment Optimize cost and performance on both the data platform side (warehouse sizing, cluster tuning, query optimization) and the AI side (token usage, caching, model routing) Partner with Finance business stakeholders to translate domain requirements into semantic models and governed data products they can trust Requirements Must-Have Experience 5+ years hands-on data engineering on cloud data platforms — Databricks demonstrated in real project delivery, not skill-list-only Direct hands-on experience with Databricks Genie — you have built, configured, and tuned these in production or advanced pilots, with specific reference to the flavors used (Genie spaces with semantic models) Semantic layer / trusted data product delivery — you have built governed datasets that business users can rely on, with KPI definitions, hierarchies, and business glossary alignment dbt, PySpark, SQL, Python — strong across the modern data stack Orchestration with Airflow, Databricks Workflows, or equivalent Data governance in regulated environments — RBAC, RLS, masking, lineage, auditability Experience integrating structured and unstructured data (PDFs, SharePoint/Teams content, enterprise knowledge sources) into AI-enablement workflows Nice to Have Pharma, life sciences, or regulated financial services domain experience Veeva CRM, IQVIA, SAP, or clinical data source integration Streamlit or Databricks Apps for business-facing analytics Databricks Data Engineer Professional certification LangChain, LlamaIndex, or equivalent RAG frameworks Cost optimization on both compute (warehouse/cluster) and LLM (tokens/caching/routing) dimensions What We're NOT Looking For Data Scientists — this role is not model training, fine-tuning, LoRA/RLHF, or ML research Pure Data Engineers who list Cortex or Genie as a skill but haven't shipped it in production AI/GenAI engineers whose center of gravity is LangChain agents or RAG-over-documents, without a strong governed data platform foundation Computer vision, NLP model builders, or multi-agent orchestration specialists — wrong shape for this role

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job We are looking for a proactive and passionate Marketing Executive to support the growth of our client's medical skincare portfolio. You will be responsible for executing marketing initiatives, conducting product training, supporting product launches, and working closely with the sales team to increase brand awareness and business growth. Key Responsibilities Plan and execute marketing campaigns and promotional activities. Conduct product training for internal teams and healthcare professionals. Support product launches, workshops, exhibitions, and marketing events. Develop marketing materials and coordinate digital marketing activities. Work closely with the sales team to drive product awareness and achieve business objectives. Monitor market trends, competitor activities, and customer feedback. Requirements Bachelor's Degree in Marketing, Business, Life Sciences, Pharmacy, Biomedical Science, or a related field. 2–3 years of marketing experience, preferably in medical aesthetics, medical skincare, healthcare, pharmaceutical, or medical device industries. Strong presentation and communication skills. Proficient in Microsoft Office. Willing to travel when required. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job Our client is looking for a Logistics Coordinator to support daily import, export, inventory, and shipping operations. You will work closely with the warehouse, sales, finance, suppliers, and regional teams to ensure goods and shipments are processed accurately and on time. Key Responsibilities Process goods receiving and inventory transactions in SAP. Prepare import, export, and shipping documents. Coordinate shipments with warehouse teams, suppliers, and freight forwarders. Process stock transfers, loan orders, and return shipments. Check freight, shipping, and duty invoices for accuracy. Manage marine insurance declarations and assist with claims when required. Maintain proper shipping and inventory records for audit purposes. Support stock counts, inventory audits, and other logistics projects. Perform other operational and administrative duties as assigned. Requirements Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field. 1–3 years of experience in logistics, shipping, inventory, or order coordination. Experience with SAP or other ERP systems is preferred. Good knowledge of Microsoft Excel and Microsoft Office. Good command of English, both written and spoken. Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini is an advantage. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions. Key Responsibilities Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets Build and maintain relationships with healthcare professionals and clients Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment Provide clients with information, including usage instructions and safety precautions Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues Key Requirements Proven experience as a sales representative in the medical industry Knowledge of medical aesthetic equipment will be an advantage Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to build and maintain strong relationships with healthcare professionals and clients Results-driven mindset with a proven track record of meeting and exceeding sales targets Ability to work independently and as part of a team Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is actively seeking a highly motivated and detail-oriented Procurement Expeditor on behalf of a leading EPC client in the Oil & Gas sector in Saudi Arabia. In this role, you will play a critical part in ensuring the timely delivery of materials, equipment, and critical documentation to keep major EPC projects—specifically Gas Oil Separation Plants (GOSP)—on schedule. The work location would be in Haradh, Saudi Arabia. Key Responsibilities Supplier Coordination: Act as the primary point of contact between the project team and vendors to proactively monitor the manufacturing, fabrication, and delivery status of procured materials and equipment. Schedule Management: Track and verify vendor schedules against project milestones, identifying potential delays early and implementing effective recovery plans. Cross-Functional Collaboration: Liaise closely with Procurement, Engineering, Quality Control, and Project Management teams to ensure all material requirements and technical specifications are aligned and met. Documentation Tracking: Ensure the timely submission and approval of all required vendor data and documentation (e.g., inspection reports, shipping documents, material certificates). Reporting: Maintain and update daily/weekly expediting reports, tracking logs, and ERP systems to provide accurate visibility of procurement statuses to project stakeholders. Issue Resolution: Negotiate and resolve bottlenecks, supply chain disruptions, or logistical challenges that threaten project timelines. Requirements Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a highly relevant discipline. Experience: A minimum of 2 years of professional experience in procurement, expediting, or supply chain roles. Industry Knowledge: Proven experience within the EPC Oil & Gas sector. Specialized Expertise: Direct experience with GOSP (Gas Oil Separation Plant) projects is highly preferred and will be considered a strong advantage. Technical Skills: Proficiency in tracking software, ERP systems, and standard MS Office applications (Excel, Word). Soft Skills: Strong negotiation, problem-solving, and communication skills, with the ability to maintain composure and drive results in a high-pressure, deadline-driven environment.

Location: Atlanta, GA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes WHAT YOU’LL BRING - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S: - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION Annual OTE range: $150,000–$250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Responsibilities Underwriting Framework and Credit Policy: — Design the fund's underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one. — Build the data edge into the process: integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage. Deal Underwriting and Structuring: — Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis. — Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing. — Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel. Credit Committee and Governance: — Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny. — Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds. LP Diligence and Fundraising Support: — Be the credit face of the fund: appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence. — Support capital formation: help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation. Credit Playbook and Team Building: — Codify the credit playbook: standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready. — Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer. Qualifications and Skills Experience: — 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions. — Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. — Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus. — A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it. Skills and Competencies: — Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation. — The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal. — Enjoys mentoring junior team members and building a strong credit culture as the team grows. — Comfort operating in a lean, fast-moving team where you build the machine you then operate. Education and Credentials: — A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred. Benefits: — 100% company-paid medical, dental, and vision plans. — Unlimited Flexible Time Off. — Personalized career roadmap for each employee. — Professional development through training and educational opportunities. — Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll own our conventional weapons work. Defining a crisp boundary between acceptable and harmful requests in this domain is difficult, because the underlying components are dual-use: the same capabilities that serve civilian engineering and research can also contribute to a weapons system. Building the threat models, evaluations, and detection systems that hold that boundary is the core of this role. Conventional weapons are increasingly defined by software, and the risks reach well beyond firearms: from a model operating a weapons system or writing guidance code, to the weaponization of dual-use platforms. The role spans every weapon class, up to autonomous systems that select and engage targets without human authorization. You will help define the line between prohibited weapons development and legitimate research and engineering work, and how to operationalize the distinction. This will include translating technical judgment into principles that engineers can implement and enforcement teams can act on. Key responsibilities Own and maintain Anthropic's conventional weapons policy, defining the boundary between the activities our models should and should not support Build the threat models and evaluations that measure how our models could contribute to weapons development, including the software and autonomy components that define modern weapons systems, and keep them current as the technology and its misuse evolve Partner with engineering to turn the policy into model guardrails, detection systems, and enforcement tooling Serve as the subject-matter expert for escalations involving conventional weapons content, including rapid response to emerging risks Build shared understanding of the policy across product, engineering, legal, and leadership, communicating its reasoning to technical and non-technical audiences Engage external experts as well as government and industry partners, and translate that engagement into stronger policy and enforcement Minimum qualifications Have deep, applied expertise in weapons systems and can translate complex technical evidence into sound policy judgments Experience in a relevant setting, such as a service research laboratory, a defense research or innovation agency, or a company that designs or builds weapons systems Can write clear, operationally precise policy and explain complex technical topics to non-specialist audiences Understand the legal frameworks governing weapons and their transfer, and can craft policy that holds up across jurisdictions Can do rigorous technical analysis of weapons systems using only open sources Are comfortable with ambiguity and drawn to problems that have no established playbook Are motivated by preventing misuse without obstructing the legitimate work in the field Preferred qualifications A working understanding of machine learning and large language model fundamentals Hands-on engineering experience in a weapons-relevant technical domain, such as systems engineering, robotics and autonomy, guidance/navigation/control, sensors and signal processing, aerospace or mechanical engineering, materials and energetics, or embedded software Hands-on experience applying arms export controls (ITAR/EAR) or international arms-control regimes Experience building or evaluating classifiers, including LLM-based ones, and reasoning about precision and recall for rare, high-consequence categories Trust & safety or product policy experience at a technology platform The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - US; Boston, MA; New York, NY Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: This role can be based remotely in the U.S. Ideally SF, NYC, or Boston. LangChain is building the infrastructure that powers the next generation of AI applications. Our tools are used by thousands of developers and teams to build, debug, and ship production-grade LLM-powered products. As our product surface area grows, so does the need for a cohesive, scalable, and high-quality UI foundation. That’s where Design Systems comes in. We’re looking for a Design Systems Engineer to help build, own, and evolve LangChain’s component library—the foundation that our frontend teams rely on to ship fast without sacrificing quality, accessibility, or consistency. This role sits at the intersection of Design and Engineering. You’ll work closely with designers, product engineers, and platform teams to turn design intent into robust, reusable components and tooling that scale across the product. You’ll have ownership, influence, and your work will be directly consumed across LangChain’s products. WHAT YOU'LL DO: - Build out LangChain’s component library - Design and implement reusable, composable React components that are flexible, accessible, and production-ready - Partner closely with designers to translate design systems, tokens, and interaction patterns into code - Build reliable UI quality systems - Develop design system tooling and improve workflows around theming, tokens, versioning, testing, and component discovery (e.g. Storybook) - Make thoughtful architectural decisions that enable accessibility, performance, consistency, and maintainability across LangChain’s UI stack - Improve UI build and test workflows - Optimize build performance, bundling strategy, and package versioning for the component library - Maintain tooling for testing, dependency management of the UI app WHAT YOU'LL BRING: - Extensive experience building modular, composable, and well-documented component libraries and/or design systems - Deep knowledge of React, TypeScript, HTML, and CSS, familiarity with: styling approaches (CSS Modules, CSS-in-JS, Tailwind, Sass, etc.) and design system toolings (Storybook, Chromatic, tokens pipelines, etc.) - Experience collaborating closely with designers and non-engineering partners - Strong attention to detail and a high bar for craft and genuine passion for accessibility and inclusive design - Familiarity with testing UI components and visual regression testing Annual salary range: $180,000 - $240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: India; Philippines; Pakistan; Lebanon; Egypt KAIZEN Asset Management Services is looking for a dedicated and skilled Project Accountant to join our team in a remote capacity. As a Project Accountant, you will play a crucial role in overseeing and maintaining the financial health of our various property management projects. Your expertise in accounting will ensure that project budgets are adhered to and all financial transactions are accurately recorded and reported. Your daily responsibilities will include managing budgets, conducting financial analysis, and reporting on project status to ensure our projects are financially sound and compliant with industry standards. This remote role offers flexibility while being part of a team that values collaboration, innovation, and excellence in property management. Key Responsibilities Prepare and maintain project budget forecasts, actuals, and variance analyses. Monitor project expenditures to ensure compliance with approved budgets. Review and approve invoices and ensure timely payment to suppliers and contractors. Prepare monthly financial reports on project performance for management review. Assist in the month-end and year-end financial closing processes. Collaborate with project managers to provide insights on cost control and financial planning. Ensure that all financial activities align with company policies and accounting standards. Perform reconciliations of project accounts as necessary. Support the senior finance team in ad-hoc reporting and financial analysis. Maintain comprehensive project documentation for audit purposes. Requirements Bachelor's degree in Accounting, Finance, or related field. Minimum of 3 years of experience in project accounting or related finance role. Strong knowledge of accounting principles and practices related to project management. Proficiency in accounting software and Microsoft Office applications (especially Excel). Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to work independently and manage multiple projects simultaneously. Effective communication skills, both written and verbally. Experience in the real estate or property management industry is a plus.

Location: Switzerland; France Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role Our client is an established Swiss manufacturer operating in the luxury precision-components industry , combining specialized craftsmanship with advanced industrial production methods. The company manages highly detailed manufacturing processes where consistency, visual quality, and technical precision are essential. We are looking for an experienced Production Unit Manager to oversee a specialized manufacturing activity, combining technical expertise, production management, process improvement, and team supervision . The role will be responsible for production performance, industrialization of new references, quality consistency, and first-level technical problem solving. CONTRACT: Permanent LOCATIONS: On-site, Neuchâtel canton, Switzerland NOTES: Fluent French and English B2 is required. Key Responsibilities Manage the operational performance of a specialized precision-manufacturing unit . Optimize the use of equipment, materials, and workforce to meet production and quality targets. Coordinate production priorities according to delivery requirements. Supervise and support a small technical production team. Ensure strict application of manufacturing procedures and quality standards. Contribute to the industrialization of new products and references . Evaluate tooling and raw-material requirements for new production activities. Establish robust manufacturing processes that ensure consistent product quality. Provide first-level technical support for production issues and workshop anomalies. Contribute technical expertise during the development and preparation of new product concepts. Requirements Technical vocational qualification or equivalent manufacturing education. At least 5 years of professional experience in precision manufacturing or a comparable industrial environment. Hands-on experience with specialized production or material-application processes on high-precision components, especially SuperLumiNova Strong understanding of manufacturing workflows, process control, and production quality. Experience coordinating production priorities, resources, tooling, and materials. Experience supervising or technically leading production employees. Strong practical troubleshooting and process-improvement capabilities. Fluent French .

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective. WHAT YOU'LL DO In your first few months, you’ll focus on: - Iterating on and improving internal tools that power IT and security workflows - Deploying a DLP solution and integrating it into automated enforcement pipelines - Building API-driven integrations between internal systems and our compliance automation platform More broadly, you will: - Design and scale internal infrastructure using code and infrastructure-as-code practices - Build and maintain internal tools and services - Improve and develop automation pipelines for provisioning, access management, and security controls - Treat IT systems like software: versioned, tested, and continuously improved - Partner with Platform Engineering and Security to implement scalable, programmatic solutions - Create clear, durable documentation to support long-term scalability WHAT YOU’LL BRING - Think of IT problems as engineering problems, and default to building over manual work - Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC) - Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare) - Have extensive experience with IaC (Terraform) - Are comfortable writing code for automation (e.g., Python, Bash, or similar) - Have experience building internal tools or services that integrate via APIs - Are comfortable working with CI/CD concepts and automation pipelines - Are fluent in using and administering modern AI tooling - Understand SaaS lifecycle management and compliance requirements - Communicate clearly and document your systems well - Are comfortable operating independently in a fast-moving environment EVEN BETTER... - Background in software engineering or prior experience on a product engineering team - Experience building internal platforms or developer tooling - Familiarity with security tooling such as CASB, EDR, or MDM - Experience with access audits, data residency, or compliance controls - Experience deploying systems using AWS and infrastructure-as-code OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.