Location: Istanbul, Turkey
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team inIstanbul as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Fluency in Turkish and excellent communication skills in English.
What Will Make Us Really Love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Istanbul, Turkey
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Istanbul as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Fluency in Turkish and excellent communication skills in English.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Istanbul is one of the region’s largest advertising and media hubs, with agencies and brands investing heavily in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE:
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU'LL NEED TO BRING:
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
NICE TO HAVES:
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to commercial accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
- Fluency in Spanish or Italian.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €264,000 - €282,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE:
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU'LL NEED TO BRING:
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
NICE TO HAVES:
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
- Fluency in Swedish or Norwegian.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €264,000 - €282,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Bucharest, Romania
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Bucharest as a Client Solutions Manager and act as a strategic partner to clients on Microsoft Advertising. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across Microsoft Advertising.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Romanian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing Google Ads or Microsoft Advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Romania’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is RON 130,560. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bratislava, Slovakia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are scaling our team in Bratislava and looking for a motivated Client Partner to help take Aleph in Slovakia to the next level. This is a digital advertising sales role for someone who enjoys new business development, consultative selling, and building relationships with performance agencies and key merchants. You will join a team that has already built something real, and that now has the momentum, clients, and foundations to grow further. You will work across multiple leading advertising platforms in an international, fast-paced environment where your contribution has real visibility and impact.
What You Will Do
Drive new business by prospecting, networking, and building your own pipeline.
Advise and build relationships with decision-makers at performance agencies and key merchants, helping them get the most from multiple advertising platforms.
Lead client pitches and sales conversations.
Take ownership of sales forecasts, KPIs, and reporting.
Act as a trusted partner to clients, proactively solving challenges and ensuring long-term success.
Collaborate with Sales Directors, Marketing, and cross-functional teams to deliver a seamless client experience.
Help shape and execute the local go-to-market strategy in Slovakia.
What We Are Looking For
Around 3 years of experience in digital advertising or media sales. An agency, platform, or direct sales background is preferred.
A strong understanding of the Slovak digital advertising ecosystem, with good connections in the local market.
Comfort managing your own sales process and working independently to hit targets.
Fluency in Slovak and English.
What will make us really love you
You are a natural relationship builder and a skilled communicator.
You enjoy cold outreach, pitching, and winning new clients.
You are detail-oriented, solution-driven, and proactive.
You have experience advising on campaign reporting, budget allocation, and performance improvement.
You are adaptable and coachable, and you thrive in fast-paced environments.
Why Join Aleph
Impact: Help scale a thriving market, with real visibility, ownership of your pipeline, and a say in the local go-to-market strategy.
Growth: Learn from global experts and take part in world-class workshops.
Team culture: Join a supportive, international, and inclusive team with a fast-paced, collaborative culture and the freedom to create and grow.
Market context: Work on high-profile global partnerships across multiple platforms in Slovakia, a connected EU market where digital advertising continues to grow.
Flexibility: A hybrid work model that supports your work-life balance.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 20,160.
In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Belgrade, Serbia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Belgrade as a Client Solutions Manager and act as a strategic partner to your clients. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across our advertising platforms.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Serbian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Serbia’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Lagos, Nigeria
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About this Role
This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.
Key Responsibilities:
Develop and execute a comprehensive plan to achieve aggressive quarterly revenue targets in ASEAN iGaming market.
Focus heavily on acquiring new logos and maximizing upsell/cross-sell across our full portfolio (e.g., Cloudflare One).
Act as a trusted advisor, understanding complex customer use cases (node security, dApp delivery) and communicating compelling technical value propositions to C-level executives and technical teams.
Build a robust pipeline, manage complex contract negotiations, and accurately forecast commercial outcomes with a disciplined approach.
Effectively scale the territory through collaboration with regional service providers and consulting partners.
Requirements:
At least 5 years of experience in cloud technology sales, along with 2-3 years specifically selling in the iGaming industry.
Proven experience selling technical solutions into iGaming platforms, or highly-regulated financial technology environments.
Direct B2B sales experience handling Digital Natives and Commercial accounts in Singapore or other ASEAN countries.
Possess experience selling technical, cloud-based products or services.
Solid understanding of computer networking and Internet functioning.
Strong interpersonal communication skills (both verbal and written) and organizational skills
Self-motivated with an entrepreneurial spirit.
Comfortable working in a fast-paced dynamic environment.
Willingness to travel frequently to visit customers and prospects
Bachelor's degree or equivalent professional experience.
Technical background in engineering, computer science, or MIS is advantageous.
Bilingual proficiency in English and one ASEAN language as you will interact directly with ASEAN clients.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Lagos, Nigeria
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse started as an open-source project that developers picked up on their own, told each other about, and built companies on. That community is still the reason most people first hear of us, and it is why ClickHouse Cloud fills with new users every day. As the database becomes a platform for real-time analytics, data warehousing, observability, and AI workloads, the community has more to learn from us and more to teach us than ever. Developer relations is how we hold up our end of that relationship.
As Head of Developer Relations, you’ll own how developers discover ClickHouse, get productive on it, and bring others along: the developer experience, the technical content that teaches it, the channels where developers find it, and the community that carries it. You’ll lead our global team of developer advocates and give the function the goals, systems, and investment of a core growth channel. You’ll partner closely with product marketing engineers, field marketing in every region, and product and engineering, and you’ll inherit a strong, globally distributed team and a community that has been generous with us for years. If you believe developer relations starts with helping people, that trust is the only thing that compounds, and that the work should be measured like any other growth investment, this is a rare seat.
WHAT YOU WILL BE DOING
- Lead, coach, and grow a globally distributed team of developer advocates, and set ClickHouse’s long-term developer and community strategy with marketing, product, and engineering leadership, turned into a multi-year plan with headcount, budget, and investment priorities
- Own the developer experience from the outside in: track time to first query and getting-started completion, run friction logs on the onboarding path and docs, and own the feedback loop into product and engineering on what developers are building, where they get stuck, and what they want next
- Own the Developer Relations budget and represent the function to customers, partners, and the open-source community, on stage and on a podcast
- Set targets across the whole function: community growth and engagement on Slack, Reddit, GitHub, YouTube, and your advocates’ own platforms, developer-experience measures, and content and channel reach, and report on them like any growth channel
- Build the champions program into a real force, with clear tracks for customers, open-source users, and independent voices, so the community grows the community
- Build DevRel’s owned channels into audiences: YouTube, newsletter, podcast, and advocates’ own platforms, with a content system that turns one talk or demo into a tutorial, a video, and posts, and creator partnerships that extend reach beyond our own
- Run the developer-event portfolio as one input to that engine: meetups, conference talks, and practitioner-led sessions chosen with intent, each producing recorded and written material, with attendance that becomes a signal the business can use
- Shape developer education and technical content, from tutorials and workshops to courses and certification, in tandem with the training team, product marketing engineers, and the organic and AEO team on a shared publishing map (which channels matter most, what belongs on each, and who owns it), so each piece goes where developers learn now: docs, video, and AI assistants
- Work with regional field marketing to support in-region developer programs and the startup and partner ecosystem
WHAT YOU BRING
- Experience leading a developer relations or community team at an infrastructure company, with direct management of 4 or more people and strong leadership of a distributed team
- Deep technical skill: you can write the demo, ship the tutorial, and go deep with engineers on how a database works
- Experience running developer events and speaking programs where the room was chosen with intent
- Experience building developer education or content programs that scaled beyond the people who made them: tutorials, courses, video, or docs that developers still find and use
- Experience growing owned developer channels (YouTube, newsletter, podcast, or similar) to a real audience, and a point of view on how developers find technical content now, including through AI assistants
- Experience building or scaling developer programs, including a champions, ambassador, or MVP program, with a track record of innovation
- Experience putting numbers on community work and defending them, from growth and engagement to the connection with signups and pipeline, without turning advocates into salespeople
- Comfort operating globally and cross-functionally with product, engineering, product marketing, and field teams
- Willingness to travel at least 25% of the time
- DevRel or community leadership around an open-source project with a real community, and experience growing that community without losing its trust
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, San Francisco, CA, US
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Director of Technology Partnerships to lead the teams responsible for growing Supabase through technology integrations and our marketplace ecosystem.
You’ll bring together two complementary motions: partnerships that embed Supabase into the products developers already use, and a marketplace that helps developers discover and connect complementary technologies to their Supabase projects. Your job is to turn both into durable sources of revenue, adoption, and customer value.
Reporting to the Head of Partnerships, you’ll lead and develop the Integrations and Marketplace teams, set their commercial strategy, and work hands-on with our most important partners. A central part of the role is working closely with AI labs to build strategic relationships, develop integrations, and bring joint opportunities to market. You’ll partner closely with Product, Engineering, Sales, Marketing, and Finance to take integrations from idea to launch—and grow their impact long after launch.
This role is based in the San Francisco Bay Area, where you’ll build relationships with leading AI, developer tools, and infrastructure companies. Supabase is remote-first, and you’ll work across a globally distributed team.
RESPONSIBILITIES
LEAD THE TEAM AND STRATEGY
- Lead, coach, and develop the Integrations and Marketplace partnerships teams, including team leads and partner managers.
- Set a clear strategy for where Supabase invests across strategic technology partnerships, marketplace categories, and emerging ecosystem opportunities.
- Define team objectives, partner coverage, investment priorities, and operating cadence. Make thoughtful tradeoffs between high-touch strategic partnerships and scalable programs.
- Build a culture of ownership, commercial discipline, and strong cross-functional execution.
GROW REVENUE THROUGH TECHNOLOGY PARTNERSHIPS
- Drive revenue from technology integrations through partner-driven customer acquisition, product consumption, expansion, retention, co-sell opportunities, and commercial arrangements.
- Own the commercial performance of the technology partnerships and marketplace portfolio, including forecasting and reporting on progress, risks, and return on investment.
- Build and deepen relationships with AI labs, working closely with their product, engineering, business development, and executive teams to identify and execute high-impact partnership opportunities.
- Develop executive relationships with strategic partners across developer tools, cloud, and adjacent infrastructure.
- Lead or support negotiations for complex partnerships, including integration, referral, revenue-sharing, and joint go-to-market agreements.
- Help partner managers build joint business plans that connect partner priorities to measurable outcomes for Supabase and its customers.
LEAD THE MARKETPLACE TEAM
- Lead and develop the Marketplace team, setting its commercial and partner strategy and holding the team accountable for outcomes.
- Guide the team in identifying the capabilities developers need, recruiting the right partners, and helping those partners launch and grow.
- Set priorities and allocate resources across strategic, high-touch partners and scalable paths for emerging and self-serve partners.
- Ensure the team works effectively with Product and Engineering on integration quality, partner onboarding, discovery, activation, and the developer experience across product surfaces.
- Enable the team to work with Marketing and Sales to launch integrations, enable teams, and drive ongoing adoption—not just announcements.
OPERATE WITH RIGOR
- Establish clear measures for partner-sourced and influenced pipeline, integration adoption, revenue, consumption, retention, and marketplace performance.
- Work with Finance, Data, and Partner Operations to improve attribution, reporting, forecasting, and partner revenue processes.
- Represent the voice of partners and customers in product and go-to-market planning, while aligning stakeholders around shared priorities.
- Identify risks early, remove blockers, and communicate decisions and outcomes clearly to leadership.
REQUIREMENTS
- Have significant experience in technology partnerships, business development, or ecosystem leadership at a developer tools, cloud, infrastructure, or SaaS company.
- Have led and developed partner-facing teams, including managers or senior individual contributors, and can balance strategic direction with hands-on execution.
- Have a track record of building partnerships that produced measurable revenue, product adoption, or customer growth.
- Have negotiated complex commercial agreements and understand partnership economics, including revenue share, referrals, and consumption-based models.
- Have worked closely with Product and Engineering to ship and grow technical integrations. You can engage credibly with technical teams, including those at AI labs, even if you aren’t the person writing the code.
- Know how to build relationships with executives while earning the trust of product, engineering, and go-to-market teams.
- Use data to prioritize opportunities, assess partner performance, and make decisions when attribution is imperfect.
- Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones.
IT’S A PLUS IF YOU HAVE
- Built or scaled a developer marketplace, integration ecosystem, or partner platform.
- Worked with AI LLMs, AI app builders, databases, open-source products, or developer infrastructure.
- A background in software development, with an understanding of how developers build and integrate products.
- Experience growing both a small number of strategic partnerships and a broader, scalable partner program.
- A strong network in the San Francisco Bay Area technology ecosystem.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Paris, France
Workplace: hybrid
Location:
Any MSF office*
Contract:
Fixed-term at 100%
Duration:
12 months
Starting date:
01st of January 2027
Deadline to apply:
22nd of November 2026
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
The MSF Executive Supply Chain Committee (ESCC), in collaboration with the International Supply Chain Office, is leading the Supply Transformation Topics Program, with the goal of establishing a supply chain by 2031 that aligns with MSF's evolving challenges. This program focuses on five key supply chain pillars, including in particular, medical sourcing and mutualization at both country program and headquarters levels.
Within this roadmap, importation and customs best practices are critical enablers for both pillars. Efficient, compliant, and predictable importation processes directly affect medical availability, operational continuity, costs, and access.
To address increasing complexity, MSF has developed intersectional and cross-departmental approaches, notably the Country Support on Importation platform (CSI) and initiatives such as MICO (MSF Intersectional Customs Office in South Sudan). These approaches recognize importation and customs as access-related challenges, requiring coordinated supply, legal, regulatory, operational, and humanitarian representation responses.
As part of the International Office Supply team, the Intersectional Importations & Customs specialist will:
Report hierarchically and functionally to the Intersectional Importations & Customs Advisor.
Work closely with the Regulatory Affairs Logistics Advisor, the Regulatory Affairs Pharmacists, OC pharma teams, OC supply chain teams, International Legal Department experts, regional and country-based access and humanitarian affairs teams, regional hubs / supply centres and other stakeholders within the MSF movement involved in Importation & Customs activities at international, regional and national levels.
Work closely with OC coordination teams, importation and customs managers/supervisors/officers at country program level.
Be part of the CSI that provides multi-disciplinary / cross departmental intersectional support to Supply chain teams on importation requirements and constraints to ensure there is efficient & effective access to quality supplies to support MSF operations. Considering that Importation challenges are more than a technical supply issue, they are also an access issue that require multi layered approach of technical, legal, advocacy & political dimensions.
II. PURPOSE OF THE JOB
The objective of the position is to provide MSF entities with strategic, technical, and hands-on support on importation and customs matters. This role contributes to improving the predictability, compliance, cost-efficiency, and operational continuity of MSF importation and customs processes.
III. ACCOUNTABILITIES
This role contributes to I&C strategy development as part of the Country Support on Importation (CSI) international platform whose objective is to provide multi-disciplinary / cross departmental intersectional visibility and support on importation requirements and constraints.
1. Contribute to the development and implementation of MSF's intersectional I&C strategy within the Country Support on Importation platform, whose objective is to provide multidisciplinary, cross-departmental, and intersectional visibility and support on importation requirements and constraints.
a. Contribute to the analysis of I&C as access-related constraints affecting MSF operations, integrating supply, legal, regulatory, operational, access, and representation dimensions.
b. Support the definition of strategic priorities and context-adapted solutions for a portfolio of MSF country programs, in line with national regulations, international requirements and MSF standards.
c. Contribute to the development, review, and adaptation of importation and customs policies, procedures, guidance, and practical tools across MSF.
2. Analyse existing I&C processes, identify gaps, bottlenecks and risks, and propose pragmatic, compliant and context-adapted improvement actions.
a. Support clarification of roles and responsibilities among stakeholders involved in I&C processes either at country level or with supply centers, including external providers.
b. Work with audit, risk management, and relevant technical team to support risk identification and mitigation related to customs clearance, regulatory compliance, documentation, exemptions, duties, taxes, demurrage, storage costs and other importation-related constraints.
c. Develop, review and promote practical tools, SOPs, templates, guidance notes, monitoring systems, dashboards and key performance indicators. Promote their standardization when relevant.
3. Provide structured remote support and targeted in-country support to MSF country programs, including regular field visits (minimum of 3–4 country program visits per year) and follow up on recommendations, action plans, and agreed priorities.
a. Conduct assessments and operational reviews of I&C processes at country program level and support country-level coordination teams to approach importation and customs constraints intersectionally and through a joint strategy.
b. Provide hands-on operational support in complex, high-risk, or emergency situations affecting importation and customs processes.
c. Support country teams in preparing engagement with national authorities and, when required, in coordination with MSF representatives, contribute to technical discussions or negotiations with customs and importation authorities at country level.
4. Ensuring alignment throughout the supply chain and coherence between concerned technical referents across Operational Centres.
a. Supporting the coordination of support, planning, priorities, and follow-up of recommendations with Operational Centre-based supply teams, cells, and back-office referents.
b. Shared analysis and decision-making on importation and customs constraints affecting MSF operations.
c. Working with legal, regulatory, access, humanitarian affairs, and operational teams to ensure that importation and customs issues are addressed through a coordinated approach.
5. Capitalize, document, and disseminate lessons learned, best practices, operational guidance and practical tools related to I&C constraints.
a. Develop and deliver formal trainings, briefings, on the job training and onboarding support for country-level teams.
b. Animate and contribute to Communities of Practice and knowledge sharing platforms related to importation, customs, transport constraints and access challenges.
c. Contribute to the maintenance of shared repositories, reference materials and informations systems, including tools such as the CSP GeoApp where relevant.
IV. AUTONOMY, COMPLEXITY
This implies combining remote support and regular visits to MSF country programs.
Strong analytical and problem-solving skills. Proven ability to work autonomously and in cross-functional teams.
Ability to manage competing priorities and provide structured follow-up.
Ability to contribute to collective decision-making without replacing country-level or Operational Centre decision-making responsibilities.
Ability to operate in complex, cross-cultural, and intersectional environments.
Ability to engage with a wide range of stakeholders, including operational, legal, regulatory, supply, access, and external actors.
SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Education
Bachelor's degree in business and/or supply chain with ideally a specialization in customs administration, customs legislation, supply chain, international trade, transport, or equivalent professional experience or a combination of relevant education and professional experience.
Experience
Minimum of 4 years' experience in importation, customs compliance, international freight, transport, or a related field.
Minimum 2 years' MSF operational experience, preferably in supply, transport, customs, importation, or logistics roles.
Experience in coaching, mentoring, and providing support to MSF country programs is a strong asset.
Experience in complex, unstable, or highly regulated operational contexts is an asset.
Experience working with audit, risk management, or compliance-related processes is an asset.
Knowledge
Strong understanding of importation processes, customs procedures, documentation requirements, transport constraints, and regulatory requirements.
Strong understanding of the interaction between customs, transport, supply chain, legal, regulatory, operational, and access constraints.
Strong analytical and problem-solving skills.
Strong communication, facilitation, negotiation, and influencing skills.
Proficiency in standard office tools including Word, Excel and data Power point.
Comfortable with basic data management, reporting tools, dashboards, and KPI monitoring.
Ability to document processes, map importation flows, and structure operational information clearly.
Comfortable working remotely with geographically dispersed teams.
Languages
Professional working fluency in English is mandatory while French is a strong asset.
Additional languages relevant to MSF operational contexts will be added value.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Quality Analyst to support its Japanese-speaking Customer Service team in Malaysia.
As a Quality Analyst, you will be responsible for monitoring and evaluating customer interactions to ensure that the Japanese-speaking Customer Service team consistently delivers high-quality customer support.
You will assess interactions across phone, email and messaging channels, identify areas for improvement, provide actionable feedback and work closely with Team Leaders to maintain service standards and enhance the overall customer experience.
Position: Quality Analyst (Japanese)
Location: Malaysia
Model: Remote
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Monitor and evaluate customer interactions across phone, email and messaging channels
Conduct regular quality assessments to ensure compliance with established procedures and service standards
Evaluate customer service representatives' communication, problem-solving skills and handling of customer enquiries
Identify quality gaps, recurring issues and opportunities for improvement
Provide clear and constructive feedback to Customer Service Representatives and Team Leaders
Prepare quality reports and share insights regarding individual and overall team performance
Collaborate with Team Leaders to develop and implement improvement plans
Participate in quality calibration sessions to ensure consistency in evaluation standards
REQUIREMENTS:
Native Japanese and good command of English
Previous experience in Quality Assurance or Quality Analysis within a customer service or contact centre environment
Experience monitoring and evaluating customer interactions
Strong understanding of customer service standards and quality assessment processes
Excellent analytical skills and attention to detail
Ability to identify performance gaps and provide constructive feedback
Strong written and verbal communication skills
Ability to prepare reports and communicate findings to relevant stakeholders
Willingness to work rotating shifts, including weekends and public holidays, according to business requirements
BENEFITS:
Work-from-home arrangement in Malaysia
Competitive compensation package
Performance bonus opportunities
Employee benefits
Career and professional development opportunities
Access to thousands of free learning courses
Initial training and ongoing coaching
Inclusive and supportive working environment
Opportunity to work within a global team
Relocation support
And many more!
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join Aleph’s Sales Administration team for South and North Europe in Ljubljana. In this fixed-term 19 month role, you will validate sales opportunities, spot discrepancies and protocol violations, and make sure every project is recorded in Salesforce with the information needed to bill and collect. Your approvals directly affect monthly sales revenue. The wider team supports North and South Europe, Latin America, Asia-Pacific and other regions, and you will work closely with Sales, Operations, Finance, Compliance and Legal colleagues.
The position will be based at the Ljubljana office with a hybrid work model.
Starting date - as soon as possible.
What You’ll Do
Validate sales opportunities daily, identifying discrepancies or protocol violations before they are approved.
Ensure all projects are recorded on the system (Salesforce) correctly and featuring all support information to bill and collect.
Make sure the sales team works within company compliance requirements, in close collaboration with Compliance and Legal.
Monitor and update changes in procedures and policies.
Control and regulate CRM data updates.
Respond to daily emails and Chatter requests.
Support and collaborate with Sales, Operations and Finance teams across different countries and regions.
Prepare reports as needed.
Take on additional tasks assigned by your line manager.
What You Need For This Role
Bachelor’s degree in Business Administration, Marketing, Finance, Economics or a related field.
An administrative sales background and 2–3 years of experience.
Fluent English
, spoken and written.
Salesforce
or CRM experience (a plus), or a proven ability to learn new systems quickly.
Strong analytical skills and proficiency in Microsoft Excel.
Strong attention to detail and a problem-solving mindset (important).
Excellent communication skills, strong interpersonal skills and a team-first attitude.
Ability to manage multiple tasks and work in a fast-paced environment.
Fast learner who adapts quickly to new tools, systems and updates.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Customer Service Representative to join their team in Malaysia.
As a Customer Service Representative, you will provide customer support across a range of travel-related products and services, including hotels, flights and activities. You will assist customers through phone, email and messaging channels, handling enquiries, resolving issues and ensuring a high standard of customer satisfaction.
Position: Customer Service Agent (Japanese)
Location: Malaysia
Model: Remote (WFH)
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Deliver excellent customer service and manage customer needs through phone, email and messaging channels
Support customers with enquiries related to hotels, flights, activities and other travel products
Professionally handle a high volume of customer and partner enquiries
Take ownership of customer issues and concerns, including operational matters, pricing and invoice enquiries
Identify opportunities to improve customer service through self-service initiatives and process improvements
Provide feedback and contribute to initiatives that improve operational efficiency
Maintain open communication with Team Leaders and Managers regarding performance, feedback and coaching
Perform office-based administrative duties whenever required
Work collaboratively with the wider team to contribute to the overall customer experience
REQUIREMENTS:
Native Japanese and good command of English
At least 1 year of experience in a customer-facing or partner-facing role
Strong customer service skills, including attentiveness, empathy, patience and consistency
Excellent verbal and written communication skills
Professional telephone etiquette
Excellent attention to detail
Willingness to work rotating 24/7 shifts, including weekends and public holidays, according to business requirements
High degree of integrity and ability to handle confidential information
Ability to work effectively in a fast-paced environment
BENEFITS:
Work-from-home arrangement in Malaysia
Competitive compensation package
Performance bonus opportunities
Employee benefits
Career and professional development opportunities
Access to thousands of free learning courses
Initial training and ongoing coaching
Inclusive and supportive working environment
Opportunity to work within a global team
Relocation support
And many more!
Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia; Relocation support
ОфисseniorIstanbul, Turkey
Dublin, Ireland
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоheadUnited States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
УдалённоRemote, San Francisco, CA, US; Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones
ГибридParis, France
ГибридmiddleParis
Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia; Relocation support
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