Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries.
With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact.
As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level.
The opportunity
We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability.
This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio.
Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered.
This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group.
What you'll be doing
As Director of Business Performance & Portfolio Management, you will:
Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working.
Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews.
Lead structured performance reviews with institutional and functional leadership teams.
Analyse business performance to identify underlying commercial, financial and operational drivers.
Provide independent, evidence-based challenge where businesses or institutions are underperforming.
Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes.
Track commitments through to delivery and escalate where progress is insufficient.
Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities.
Translate complex financial and operational information into clear, commercially focused recommendations.
Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities.
Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge.
Build and lead a high-performing performance management capability.
What we're looking for
You will bring:
Significant senior-level experience in a complex, multi-entity or international organisation.
A strong track record of diagnosing and addressing business underperformance.
Excellent commercial and financial acumen, connecting financial results with operational and strategic performance.
Experience developing KPIs, performance frameworks, scorecards and executive review processes.
Strong analytical capability and an ability to identify the drivers behind financial and operational performance.
The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams.
Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes.
Experience establishing a new performance, commercial or portfolio capability would be particularly valuable.
Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous.
What we offer:
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: Remote, Spain
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in Spain.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Fluency in Spanish.
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Executive Assistant Contractor to provide administrative support to managing directors in the New York and tri-state area offices. This individual will regularly interact and work with senior members of the team including managing directors and managing partners.
Responsibilities
Manage calendars of several senior managers with a high level of detail, coordinating, and prioritizing daily tasks.
Arrange complex and detailed travel plans.
Process expense reports in a timely manner.
Format information for internal and external communications such as memos, emails, presentations, and reports.
Help move along deliverables, facilitate special requests, and contribute and execute last-minute ideas.
Work as part of the larger Facilities and Administration team and support fellow executive assistants as needed.
Qualifications
7+ years of experience as an executive assistant working with senior level management
Undergraduate college degree is required
Able to manage up through tact and anticipation of needs
Possess a strong attention to detail and a high level of confidentiality
Proficient in using Microsoft Office (Word, Outlook, Excel, and PowerPoint)
Excellent written and verbal communication skills
Strong experience managing schedules and processes in a fast-paced environment
Experience scheduling global travel, across multiple time zones, and multi-leg trips
Team player and comfortable working with 30+ people, reporting to a senior admin
Comfort operating within a dynamic environment and executing in situations where paths are uncharted
Able and willing to provide executive support beyond the scope of a typical workday
Benefits
The hourly pay range for this role is $50/hr to $55/hr. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Valencia
Workplace: OnSite
Role highlights
- QMS Specialist
- Location: Spain
- Department: GMO – Manufacturing Assurance
- Reports to: Global QMS Manager
- Employment type: Permanent
- Workplace model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Valencia production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain, Health and safety teams to ensure that our processes are aligned with business goals and embedded into daily practices.
This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Spain facility.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Ensure ICEYE Quality Management System is fully implemented in our Valencia facility
- Drive ICEYE production framework maturity increase in Valencia - be the subject matter expert for QMS, QA, Support Health and safety and environmental topics.
- Ensure compliance with regulatory, customer, and industry requirements, serve as the main point of contact for auditors and certification bodies.
- Act as an internal auditor in our internal process audits covering quality and supporting EHS topics.
- Ensure controlled documentation rigor in Valencia operations
- Define and track quality KPIs; prepare and present regular performance reports to leadership.
- Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization.
What we’re looking for
Must haves:
- 5+ years in quality, engineering, operations, compliance, or process improvement roles.
- Strong experience with digital QMS systems and data-driven improvement methods.
- Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110, PECAL or similar beneficial)
- Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments).
- Audit experience, either as an internal auditor or supporting external certification
- Adaptability and a real willingness to learn; comfortable in a fast-paced, agile production environment where processes are still taking shape
- Excellent communication, documentation, and stakeholder management skills
- Ability to drive cross-functional alignment and work independently with minimal supervision
- Professional fluency in both English and Spanish
Nice to haves:
- Degree in Engineering, Quality, Business, or related field.
- Knowledge of AS9100, AQAP 2110, PECAL, or ISO 27001
- Multi-site or international corporate experience
- Background in defence tech, aerospace, advanced manufacturing, or automotive
- Experience with quality tools and risk management methods (RCA, CAPA, FMEA, PDCA, risk assessments). If you bring the right mindset, we can build these with you.
Application Process
- TA interview
- Hiring Manager video interview
- Home task + task review interview
- Final onsite interviews
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters - and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.
Location: Cape Town, South Africa
Job Description: Digital Marketing Specialist
Location: Cape Town CBD,
(Office-based)
UK-aligned Working Hours:
10am-7pm (winter) and 11am-8pm (summer)
Reports to:
Head of Marketing (UK)
Department:
Marketing
Type:
Full-time
Role Overview
This role will focus on
SEO, content optimisation, and website performance
, with responsibility for managing updates in
WordPress
and coordinating with the internal IT/development team on technical requirements. You will also support CRM/email campaigns and assist with paid media activity.
The right candidate will have at least
3 years’ hands-on experience
in SEO, content optimisation, and website management, with strong
WordPress skills
and the ability to work closely with technical teams.
Key Responsibilities
SEO
Conduct keyword research and optimise web pages, blogs, and landing pages.
Monitor rankings, site health, crawl errors, and Core Web Vitals.
Implement on-page SEO updates directly in
WordPress
.
Work with IT/development on technical SEO (schema, redirects, site speed, indexing).
Content Optimisation
Collaborate with the content executive to brief, edit, and optimise content for SEO.
Refresh older articles and landing pages to improve performance.
Website Management (WordPress)
Publish and update content in WordPress with correct formatting, metadata, and tagging.
Manage plugins, monitor performance issues, and escalate to IT when required.
CRM & Marketing Automation
Build and send campaigns in
HubSpot
and
Brevo
, integrated with Microsoft Dynamics.
Manage workflows, lists, and segmentation.
Paid Media (Support Role)
Assist with Google Ads and Meta campaigns.
Optimise landing pages to improve conversion rates.
Analytics & Reporting
Track organic traffic, rankings, and content engagement.
Report on KPIs (traffic, CPL, CTR, conversions) using Google Analytics, HubSpot, and SEO tools.
Recommend improvements based on data insights.
Skills & Experience
Minimum
3 years’ experience
in SEO, digital marketing, and website management.
Hands-on
WordPress
skills (publishing, plugins, on-page SEO).
Proficiency with SEO tools (SEMrush, Ahrefs, Screaming Frog, or similar).
Strong knowledge of content optimisation for organic visibility and conversions.
Familiarity with technical SEO (schema, redirects, site speed, indexing).
Experience with
HubSpot
plus exposure to Brevo/Dynamics.
Analytical mindset with ability to build clear reports.
Excellent English (written and spoken).
Nice to Have
Experience working with IT/development teams on technical site enhancements.
Familiarity with Power BI or other advanced reporting dashboards.
Industry experience in property, financial services, or fintech.
About OneDome
OneDome is a fast-growing property and fintech group in the UK, bringing together mortgage, protection, conveyancing, and wealth services into a single seamless home-buying and financial journey. With brands including
OneDome, CMME, Coreco, Albany Park Finance, and Trussle
, we are transforming how people move home and manage their money.
We are building a world-class marketing team to drive growth across B2C and B2B channels, and are now looking for a
Digital & SEO Marketing Executive
to join our Cape Town office.
What We Offer
Competitive salary
Office-based position in
London
, working closely with our South Africa and UK teams.
Ownership of SEO, content optimisation, and WordPress management across multiple brands.
Hands-on experience across leading CRM/marketing automation platforms (HubSpot, Dynamics, Brevo)
Career progression into SEO Manager, Digital Marketing Manager, or Marketing Ops
Salary: Up to R45,000 / month
— Создавать короткие performance-креативы для Meta, Google, TikTok и других площадок; — Монтировать UGC, AI UGC, Reels/Shorts, AI-аватары, screen recordings, animatics и другие рекламные форматы;
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® and our Japanese TCG hit - Duel Masters, to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
This is an exciting opportunity for a
Sr. Game Producer
to join the Duel Masters Studio! As a Senior Producer, you will lead all DM projects to completion, coordinating Game Design, Art, Editing, and Production to produce amazing looking products and experiences.
Do you have a passion for excellence with a proven track record of collaboration within a fast paced environment? We are looking for someone who can help us build and grow Wizard's future.
What You'll Do:
Guide and empower the team to define the vision, business, and production strategy for dozens of Trading Card Game releases.
Work with internal and external teams to break out project deliverables and scope goals accordingly, and then build, prioritize, and maintain roadmaps, schedules, and documentation.
Identify and address potential problems, resource blockers, quality concerns, and production velocity.
Build, improve, and iterate development workflow and processes to drive visibility and predictability for prioritized deliverables.
Represent the needs of Wizards with all partners and vendors; driving all relationships involved with development with minimal direction.
Craft clear, detailed, and proactive communication to all Duel Masters team members.
Deliberately balance the goals of the players, the studio and the business using data to guide the conversation.
What You'll Bring:
The successful candidate has a strong mix of creative, technical, innovation, and managerial experience from the live services and/or gaming space.
Collaborative oral and written communications skills in both English and Japanese.
Deep knowledge of project management, process improvement,
Able to own a project from start to finish with minimal input from management.
Attention to detail balanced with strong drive towards delivery.
Self-motivated, high-initiative person who encourages others and fosters an ownership-mindset in the team.
Passion for continuous improvement.
Experience with Trading Card games and/or the Japanese business environment is a bonus.
We are
an equal opportunity employer
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
#wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$126,600
—
$230,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We’re looking for a collaborative and thoughtful Program Lead to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you’ll work to ensure a positive, safe, and welcoming environment across our global community by helping partners and players navigate policies and address concerns with care and consistency.
You’ll take the lead on sensitive investigations, engage with stores and players to resolve issues, and collaborate with internal teams to promote transparency, fairness, and trust. By blending program coordination, policy support, and trust & safety principles, you’ll play a key role in maintaining the integrity of our play spaces and ensuring a healthy experience for players, retailers, and employees alike.
What You'll Do:
• Own the analysis of program data, policy guidelines, and incident reports to surface systemic concerns and recommend changes around policy adherence.
• Lead complex, high-sensitivity investigations end to end, document evidence, and apply sound judgment when enforcing program rules.
• Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions.
• Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through.
• Review partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care.
• Draw on internal systems and external context to build a well-rounded view of each case and set best practices in trust & safety for the team.
• Partner with leadership and cross-functional teams to ensure consistent and fair application of policies across all regions and scenarios, and advise on program direction.
What You'll Bring:
• Minimum of 6 years of experience in Trust and Safety, investigations, fraud analysis, or a related field, including ownership of programs or complex caseloads.
• Deep experience in conflict resolution and de-escalation, including the hardest cases.
• Excellent critical thinking and investigative abilities.
• Strong empathy and communication skills, especially in high-pressure or emotionally charged conversations.
• Proven ability to work independently, set priorities, and drive programs forward in a high-volume environment.
• Experience defining policy, process, or standards is a strong plus.
• Familiarity with Wizards Play Network (WPN) policies is a strong plus.
• Knowledge of Magic: The Gathering or experience within the gaming/retail industry is highly desirable.
• Cultural awareness and/or work experience with regions such as Latin America or APAC is beneficial.
• Bilingual or multilingual candidates are encouraged to apply.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$108,600
—
$162,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US - Hybrid - Massachusetts - Boston, US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is a leading cybersecurity software company committed to protecting businesses from evolving digital threats. We empower organizations to operate securely in an increasingly complex digital landscape. We're seeking a dynamic and assertive Commercial Territory Manager to drive our aggressive growth strategy and expand our market presence.
Your Opportunity:
Strategic Territory Planning: Develop and execute comprehensive sales strategies to penetrate and expand the customer base within the assigned geographical territory. Analyze market data to identify high-potential prospects and tailor approaches accordingly.
Proactive Prospecting: Identify and pursue new business opportunities through targeted research and outbound cold calling. Build rapport with potential clients by understanding their unique cybersecurity challenges and positioning our solutions effectively
Technical Expertise: Provide in-depth technical information and explanations to prospective clients, ensuring a clear understanding of our product offerings. Deliver engaging Webex presentations and product demonstrations that address specific customer needs
Accurate Quoting and Forecasting: Prepare precise and competitive quotes that align with client requirements. Maintain accurate monthly and quarterly sales forecasts, ensuring transparency and alignment with company goals
Performance Analysis: Regularly assess and summarize competitor information and market trends to identify opportunities and threats. Present quarterly territory reviews and develop strategic plans for the upcoming quarter to ensure continuous growth
Continuous Improvement: Stay abreast of new product developments and industry trends by engaging in ongoing education. Seek opportunities to add value to job accomplishments and contribute to the achievement of department and organizational goals
Sales Closure and Reporting: Drive the closure of new business deals, ensuring alignment with company objectives. Provide accurate forecasts of all sales activity on a monthly and quarterly basis, meeting annual revenue responsibilities. Prepare and submit detailed reports to the Sales Director, outlining sales activities and results
Adaptability: Perform additional duties and responsibilities as deemed necessary by management, demonstrating flexibility and a commitment to the company's success
50/50 Commission Plan: The Commercial Territory Manager offers a balanced compensation structure with 50% base salary and 50% commission, aligning your earnings directly with your performance
On-Target Earnings (OTE): Achieving your sales targets can result in total earnings ranging from $115,000 to $150,000 annually
What You'll Need:
Experience: Minimum of 2 years in technology sales, with a proven track record of meeting and exceeding revenue targets. Previous experience selling services in support of technology or software products is highly desirable
Sales Skills: Demonstrated proficiency in prospecting, territory management, and closing deals. Ability to accurately forecast sales activity on a monthly and quarterly basis
Communication and Presentation: Exceptional verbal and written communication skills, with strong presentation abilities. Capable of conveying complex technical concepts to diverse audiences
Organizational Skills: Keen attention to detail, with the ability to prioritize tasks and meet deadlines. Strong organizational skills to manage multiple accounts and opportunities effectively
Technical Proficiency: Solid understanding of cybersecurity principles. Proficient in using CRM systems like Salesforce, NetSuite, and Microsoft Office products
Client Relationship Management: Proven ability in client base management, building and maintaining relationships, and exhibiting strong people skills
Professionalism and Motivation: Demonstrated customer focus, professionalism, and a strong motivation for sales
Assertiveness: Highly motivated and assertive, with a relentless drive to close deals and achieve results. Comfortable making quick decisions and taking calculated risks
#LI-Hybrid
#LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$29.57
—
$39.50 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Manager to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Associate to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position Summary
We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners.
The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence.
This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives.
Key Responsibilities
Operational Support
Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance.
Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary.
Document issues, findings, resolutions, and follow-up actions.
Participate in agile team activities, including stand-ups and planning.
Manage incident response during regular working hours and engage with global colleagues for handovers as needed.
Integration Development and Support
Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers.
Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level.
Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange.
Apply approved authentication, credential-management, security, and data-handling practices.
Platform Development and Engineering
Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows.
Support platform upgrades, patches, clones, releases, and routine maintenance.
Create maintainable solutions that follow established development, security, testing, and accessibility standards.
Participate in peer reviews and address feedback before deployment.
Help identify opportunities to improve platform reliability, usability, and support processes.
Collaboration and Professional Development
Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors.
Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear.
Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities.
Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices.
Documentation and Governance
Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks.
Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements.
Contribute reusable guidance and resolved issues to team wiki/confluence spaces.
Minimum Qualifications
Applicants should meet most of the following qualifications:
Bachelor’s degree or equivalent
Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience.
Working knowledge of ServiceNow configuration and development concepts.
Experience with ITSM processes such as Incident, Change, Problem, or Request Management.
Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role.
Foundational understanding of REST APIs, web services, authentication, and data integrations.
Ability to investigate technical issues, document findings, and communicate when assistance is needed.
Ability to collaborate with technical and nontechnical colleagues.
ServiceNow Certified System Administrator certification, or willingness to obtain it.
Preferred Qualifications
The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification.
Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers.
Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management.
Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework.
Experience with Platform Analytics or Performance Analytics.
Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist.
ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials.
Skills and Working Approach
Communicates progress, risks, questions, and technical information clearly.
Accepts and applies constructive feedback.
Organizes assigned work and follows through on agreed commitments.
Works collaboratively and respectfully with colleagues from different roles and backgrounds.
Balances independent problem-solving with timely escalation.
Demonstrates interest in continued technical and professional development.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$65.52
—
$81.92 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Workplace: Remote
COMPANY
At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience.
Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto.
When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning.
ABOUT THE TEAM
Behind every 0x trade is a lot of hard work. We integrate hundreds of liquidity sources, optimize for gas, slippage and latency, split routes and simulate every result to get traders the best possible outcome. The API Products team turns that routing logic into easy-to-integrate APIs that wallets, exchanges, trading apps, bridges and developers around the world rely on.
This team of four built, maintains and continues to evolve our flagship Swap, Gasless and Cross-Chain APIs, which have moved billions in volume. Next, they’re building new products that give developers even more tools for building trading apps.
ABOUT THE ROLE
We’re hiring a Senior Software Engineer to expand what the API Products team can take on. You’ll lead projects from first idea to production, on new products and on the APIs that are already live, working closely with our product team and some of our biggest customers. This is a hands-on IC role for someone who wants real ownership and works well with little direction. Remote, EU timezones preferred.
WHAT YOU’LL DO
- Build new APIs and trading products, from researching the problem and designing the architecture to shipping the first version.
- Maintain and extend our existing APIs, including support for new chains, bridges and customer-requested features.
- Keep our APIs fast and reliable as traffic grows, and participate in the on-call rotation.
- Investigate failed trades and stuck transfers using logs, traces and onchain data, and resolve the root cause.
- Work with product, legal and GTM, turning business and compliance needs into technical decisions.
- Write design documents for your work and review your teammates’ designs and pull requests.
WHO YOU ARE
- 7+ years of backend engineering experience, including at least 2 years in DeFi at a trading app, wallet, DEX aggregator, onchain data company or similar.
- Senior or Lead Engineer with a track record of owning complex projects end to end.
- Built and maintained developer-facing APIs.
- Deep onchain knowledge, especially EVM: how transactions work, including calldata, contract interfaces, gas and approvals.
- Strong system design experience for production-scale backend services.
- You’re an AI power user who uses it to multiply your impact as an engineer, yet you don’t let it replace your judgment.
- Clear communicator, comfortable explaining technical tradeoffs to non-engineers.
- Aligned with our core values https://0x.org/post/the-0x-mission-and-values: do the right thing, consistently ship, and focus on long-term impact.
- Able to attend annual in-person team offsites around the globe.
NICE TO HAVE
- Experience with cross-chain/bridging, or DEX aggregation.
- Experience with other ecosystems outside of EVM such as Solana.
- Experience with TypeScript and/or Rust, our main languages.
BENEFITS
- The base salary range for this position is USD $150,000 - $230,000 + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements.
- Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents
- 401k and FSA for U.S.-based employees
- Monthly mobile phone bill, wellness, and pre-tax transportation expense
- Covered mental health benefits (included professional therapy sessions)
- A supportive remote environment
- Lunch reimbursement for all employees across the globe!
- Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need
- 12-week paid parental leave
- Great office conveniently located in the SF Financial District for those in the region!
- Flexible vacation: Take time when you need it (and we really mean it!)
0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment.
Responsibilities
Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results
Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities
Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals
Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes
Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution
Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region
Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development
Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements
Requirements
Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment
Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities
Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth
Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline
Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement
Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others
Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - Public Sector, UK/I
As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
Develops and executes strategies focused on expanding the client base within the territory
Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
Prepares forecasts, territory/industry management, and growth plans
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
Ensures that the sales plan is aligned with and supports the corporate revenue goal
Invests time weekly to build and engage a pipeline of top talent for potential future hires
Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
Hires, coaches and develops top talent into the team
Drives a high performing sales organisation
Leads by example whilst being a role model for the team
Empowers individuals to grow their own business
What you'll bring
Demonstrated progressive experience in field sales, operations and leadership
Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
Strong solution selling experience and experience elevating the team to be solution sellers
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
Strong relationship building and negotiation skills
Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the Role
The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.
What you’ll be doing
Work in a 24/7 global security operations centre, including scheduled night and weekend shifts.
Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs.
Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business.
Lead the development and continuously improve operational documentation, processes and playbooks
Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities.
Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements.
Support the design, development and review of threat-detection use-cases to identify suspicious activity across our cloud environment.
Feed into the risk framework of emerging and observed threats from intelligence and / or incidents (e.g., post incident activity / repair items).
Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
Keep up to date with current security trends, advisories, publications and security research across the threat landscape
Leverage metrics and KPIs to improve security posture and identify opportunities for strategic optimisation
Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.
Requirements
6–8 years of experience in SOC, demonstrating success in managing security incidents and delivering platform optimisations while acting as a technical mentor and lead for shift operations.
Proven experience building threat detection capabilities in a cloud-centric, fast-moving organisation.
Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
Practical experience ideating, configuring, managing defensive security solutions and technical project management
Committed to continuous improvement, leveraging feedback to elevate both personal and team performance.
Exceptional collaborative team player and a knowledge-sharing mindset.
Working knowledge of security compliance standards, e.g. ISO27001, GDPR, NIS2 and PCI-DSS.
Capable of working well both independently and collaboratively, whilst keeping calm, under the pressure of an incident with potentially high impact to the business.
Able to communicate effectively during or after any incident update to both technical and non-technical stakeholders.
Coordinate with the US, UK and EU central security teams as required.
Preferred, but not required
Understanding of IAM cloud security principles
Experience in a DevOps environment with familiarity of CI/CD pipelines
Hands-on experience with container technologies and orchestration services
Knowledge of cloud security data encryption standards and principles
Why Deliveroo?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоRemote, Spain; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks
New York, New York, United States; Experience scheduling global travel, across multiple time zones, and multi-leg trips
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
УдалённоRemote, USA
United States, San Diego, CA
УдалённоseniorRemote, EU timezones preferred
УдалённоRemote, Germany
УдалённоRemote, United Kingdom
seniorHyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief