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Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work. THE TECHNICAL CHALLENGES Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers. Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next. Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create. IMPACT In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back. At twelve months you will have: - Set a multi-year technical strategy for Reporting & Insights - Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth - Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers - Put shared foundations for AI-native reporting and insights into production - Grown the Lead and Senior Engineers around you and raised the technical bar across the group Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team. OWNERSHIP You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems WHO YOU’LL WORK WITH You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on. WHAT YOU BRING Must-have: - You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it. - You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries. - You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters. - You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system. - You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on. Nice to have: - Financial, reporting or analytics domain experience - LLM or agent-based features in production - .NET and AWS - A presence in the wider tech community through talks, writing or open source HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $227,700 - $284,600 CAD.   Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Montreal, Canada Chez Allucent™, nous nous engageons à aider les petites et moyennes entreprises biopharmaceutiques à naviguer efficacement dans l’univers complexe des essais cliniques afin d’offrir des traitements qui changent la vie aux patients qui en ont besoin partout dans le monde. At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Nous recherchons un directeur médical adjoint pour rejoindre notre équipe d’élite (télétravail). En tant que directeur médical adjoint chez Allucent, vous serez chargé de veiller, de manière autonome, à l’intégrité et à la qualité des aspects médicaux, cliniques et de sécurité des essais menés par Allucent. Vous servirez de personne-ressource en tant que moniteur médical dans les protocoles d’étude auprès des chercheurs et des équipes des centres d’étude pour toute question relative au protocole et à la sécurité des participants recrutés. Une expérience en oncologie est obligatoire pour ce poste. We are looking for an Associate Medical Director to join our A-team (remote). As an Associate Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in Oncology is a requirement for this position. Dans le cadre de ce poste, vos principales tâches consisteront à: Fournir de manière autonome un soutien en matière de surveillance médicale aux études cliniques qui vous sont attribuées, par exemple en répondant aux questions d’ordre médical posées par l’équipe de l’étude et/ou le site, en aidant à l’interprétation du protocole et à l’examen médical des données générées, y compris, mais sans s’y limiter, les données de laboratoire clinique et les formulaires de rapport de cas, selon les besoins, afin de garantir le respect du protocole, la cohérence et la validité scientifique des données. Au besoin, et avec l’appui nécessaire de ses supérieurs, aider le gestionnaire de projet dans les discussions avec les clients concernant les questions ou les préoccupations liées à la sécurité qui pourraient avoir été soulevées. Préparer les plans de surveillance médicale et autres plans pertinents pour les études assignées menées par Allucent avant le début de l’étude et conformément aux livrables prévus dans le contrat. Examiner les événements indésirables graves, les SUSAR, les rapports de sécurité et effectuer l’analyse des événements similaires. Assister l’équipe de gestion des données cliniques dans le codage MedDRA et OMS pour les essais assignés. Contribuer à l’examen des documents relatifs aux études cliniques afin d’en vérifier la cohérence et la pertinence sur le plan médical, avec l’appui des membres chevronnés de l’équipe médicale au besoin, notamment, mais sans s’y limiter, le protocole d’essai clinique (CTP), le formulaire de consentement éclairé (ICF) et le rapport d’étude clinique (CSR), ainsi que d’autres rapports sur l’innocuité (p. ex., DSUR, PSUR) Contribuer à la mise en place et à la conduite des comités de sécurité des données (DSMB, DMB ou équivalents) et des réunions d’augmentation de la dose (DEC) Assister, participer et faire des présentations lors de la réunion de lancement, de la réunion des chercheurs et d’autres réunions pertinentes dans le cadre des projets attribués, selon les besoins. Fournir un soutien médical d’urgence 24 heures sur 24, 7 jours sur 7, pour des conseils médicaux et de sécurité, au besoin Assurer la formation des équipes de projet sur les aspects médicaux de l’essai et la formation thérapeutique, au besoin Examen des écarts par rapport au protocole Cerner les risques liés à l’étude et contribuer à l’élaboration du plan de gestion des risques Examiner et comprendre les livrables médicaux de l’étude tels qu’ils sont définis dans le contrat de l’étude assignée, avec l’appui de collègues plus expérimentés, et contribuer au suivi des dépenses budgétaires tout au long des études qui leur sont confiées Assiste à d’importantes conférences sur les traitements thérapeutiques et le développement de médicaments, et peut être amené à y faire une présentation Assure une bonne communication et entretient de bonnes relations avec les (futurs) clients Contribue et participe, avec le soutien de collègues plus expérimentés si nécessaire, aux évaluations des clients, aux visites et aux présentations d’offres In this role your key tasks will include: Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted. Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events Assist clinical data management with MedDRA and WHO coding in assigned trials Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR) Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC) Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested. Provide 24/7 urgent medical support for medical and safety advice if required Training of project teams on medical aspects of the trial and therapeutic training as required Review of Protocol Deviations Identify study risks and provide input to the Risk plan Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies) Attends and may need to present at major therapeutic conferences and drug development conferences Assure good communication and relationships with (future) clients Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses Requirements Pour réussir dans ce poste, vous devrez posséder : Un diplôme de docteur en médecine (MD) Expérience en tant qu’oncologue au moins trois ans d’expérience professionnelle pertinente, avec une solide expertise en oncologie Une bonne connaissance des normes GxP Une situation en règle auprès des autorités de réglementation et d’agrément locales, provinciales (aux États-Unis) et nationales, ainsi qu’auprès des organismes de certification Connaissance des exigences réglementaires applicables (locales), notamment celles du RGPD/HIPAA, du CFR/CTR/CTD Excellentes compétences en communication écrite et verbale, y compris une bonne maîtrise de l’anglais Présentable, extraverti et axé sur le client Capacité à travailler dans l’environnement dynamique et stimulant d’une entreprise en pleine croissance Excellence administrative Maîtrise requise de divers logiciels tels que Word, Excel et PowerPoint To be successful you will possess: MD degree Experience as an Oncologist Minimum 3 years of relevant work experience with solid Oncology expertise Good knowledge of GxP Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required Benefits Voici quelques-uns des avantages liés au fait de travailler chez Allucent : Ensemble complet d’avantages sociaux selon le lieu de travail Salaires concurrentiels selon le lieu de travail Budget de formation et d’études alloué par service pour favoriser le perfectionnement professionnel Horaires de travail flexibles (dans la mesure du raisonnable) Possibilité de travail à distance ou hybride* selon le lieu de travail Possibilités d’accéder à des postes de direction et de bénéficier d’un mentorat Participation à notre programme de jumelage, que ce soit en tant que nouvel employé ou employé déjà en poste Possibilités d’évolution interne et de progression de carrière Programme de recommandation de candidats par les employés, financièrement avantageux Accès à des formations en ligne sur les compétences générales et techniques via ADP et nos plateformes internes Admissibilité à notre programme de primes ponctuelles, qui récompense les efforts exceptionnels déployés dans le cadre de projets Admissibilité à notre programme de récompenses de fidélité, qui reconnaît la loyauté et l’engagement des employés de longue date Avertissements : *Notre politique de travail hybride favorise un milieu de travail dynamique et prévoit deux journées de présence au bureau par semaine pour les employés résidant à une distance raisonnable de l’un de nos bureaux à l’échelle mondiale. "L’équipe de recrutement d’Allucent gère le processus de recrutement et d’embauche pour Allucent (US) LLC et ses sociétés affiliées (collectivement « Allucent »). Allucent n’accepte pas les CV non sollicités provenant de recruteurs tiers ni les demandes de collaboration non sollicitées concernant l’un de nos postes vacants. L’envoi de CV non sollicités à des employés d’Allucent n’engage en aucun cas Allucent à embaucher ces personnes à l’avenir ni à verser une rémunération à une agence de recrutement tierce. « Les candidats ne doivent en aucun cas être présentés directement à nos responsables de l'embauche, à nos employés ou au service des ressources humaines." Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-DE #LI-Remote

Location: Buenos Aires, Argentina; Córdoba, Argentina Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bogotá, Colombia; Medellín, Colombia Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Canada; Spain; Portugal; Netherlands; United Kingdom; Germany Our client is a modern survey programming company that empowers consultants and investors to get deep insights faster. They specialize in time-critical market research surveys, enabling clients to quickly build surveys and access actionable, high-quality data. Their fully remote team spans over 40 cities worldwide, and their leadership comes from top consulting and investment backgrounds. The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights. You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making. Requirements Key Responsibilities Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies. Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement. Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends. Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance. Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment. Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization. Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes. Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency. Benefits Qualifications ● 5+ years of experience in Revenue Operations, Sales Operations, or a related field. ● Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment. ● Experience with data enrichment tools and LinkedIn. ● Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs. ● Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement. ● Experience supporting technology-enabled sales organizations. ● Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles. ● Excellent cross-functional communication and stakeholder management skills. ● Strong project management skills with the ability to prioritize multiple initiatives simultaneously. ● Highly analytical, data-driven, and detail-oriented. ● Curious, proactive, and continuously looking for opportunities to improve systems and processes. ● Highly organized with excellent execution skills.

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Canada What The Role Is As a Senior Engineer at Babylist, you take on hard problems and own them end-to-end. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll start on a team, but you won't be boxed into it. The roadmap is open, your scope grows as you do and you have a say in what you take on next. Senior here means owning whole problems; Staff is the next step up, setting direction across a domain. What You'll Own A Senior Engineer here owns problems, not just features. You're handed an outcome, you decide what to build, ship it and own whether it worked. You act on incomplete information and change course fast when the evidence says you were wrong. What you do depends on what the team needs: Frame the problem with your PM as a peer, run the experiment and bring customer evidence into what gets built. Harden a critical path, kill a class of incidents or design the abstraction your team builds on. Be the reviewer people want on the risky changes. Manage up with crisp choices: raise the risks early and protect the right tradeoffs. Share what you're learning about AI openly, so the whole team gets sharper. A few problems people at this level are working on right now: Deciding what the registry recommends to each family, from the ranking to the model behind it, and proving in a live experiment that it actually helps. Building the evals system that catches our AI support agent making things up before a customer does. Making a child's info one source of truth instead of five disconnected flows, so parents set it up once and new products like Early Investor build on it. Who You Are You've been shipping production systems for years, and you've got the judgment to show for it. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. The strongest Senior engineers here are generalists, and usually the most prolific builders on their team. You go wherever the problem leads: a backend service one week, a stubborn frontend bug the next, the data pipeline after that. When it's hard you dig in, and you learn unfamiliar parts of the stack fast. Range is the Senior signature. Compensation We post real numbers. For a Canada-based Senior Engineer, the starting base salary range is $255,900 to $318,600 CAD, plus a target annual bonus of 15 percent of base. That's total target cash of roughly $294,285 to $366,390 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks, start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A RRSP match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address.

Location: Canada What The Role Is As a Staff Engineer at Babylist, you own some of our hardest domains and decide where they go. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll own a big piece of the product, but you won't be boxed into it. The roadmap is open. You have a say in which bets we make, and you pick what you take on next. What You'll Own A Staff Engineer here sets direction. You own a domain: a product surface, a platform area or a capability that cuts across several teams. You set where it's going over the next year or two, sequence the bets that get there and make the technical and product calls along the way. You're still in the code. We don't have architects who've stopped building. If you stepped away, multiple teams would feel it. Your influence shows up in the systems and the work other teams choose to build on. You don't need direct reports to have that reach. It comes from what you build. In practice, you: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Make the architecture calls that span teams and the ones that are expensive to reverse. Set the standard for how your domain builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones. A few problems people at this level are working on right now: Resolving one customer across registry, shop and health, plus the friends and family buying for them, so personalization works everywhere without each team rebuilding it. Designing the knowledge system our coding agents reliably load, and working out how much context actually helps before it starts to hurt. Building Early Investor, our new family finance product, from scratch, on a deadline that can't move. Who You Are You've shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You've already changed how a team builds with AI, and the new way stuck. Most Staff engineers lean one of two ways, and both do well here. Some point their depth at the systems everyone runs on: the platforms, the reliability and security bar, the harnesses that make AI produce good code. Others point it at the customer: framing the problem with PMs as peers, owning a journey end to end, deciding what to build and learning whether it worked. You don't have to be both. You do have to be excellent at one and fluent in the other. A few things that tend to be true of people who thrive here: You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. You're curious: you spot problems before they're filed and push your own ideas until they ship. Compensation We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is $299,300 to $372,600 CAD, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $359,160 to $447,120 CAD. On top of that you get meaningful equity and an RRSP match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A RRSP match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: Ontario, Canada; Toronto, Ontario, Canada Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Senior Full Stack Engineer to help build and scale Mattermost's core web platform for teams operating in defense and critical infrastructure sectors. You will contribute across our Go backend and React/TypeScript web frontend, building features that hold up under strict security, compliance, and reliability requirements. Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you. What You Will Do Architect and build full-stack features optimized for scalability and performance across Go, React, TypeScript, PostgreSQL, and Redis Leverage AI coding agents such as Claude Code and Cursor as a core part of your daily workflow while retaining full accountability for correctness, security, and design decisions Develop internal tooling and testing infrastructure to speed up the team's delivery, including agentic workflows and skills that make AI tooling more effective for the broader team Own testing strategy across frontend and backend code you ship Design and consume REST and WebSocket APIs with solid networking fundamentals Maintain the security and compliance standards required by our government and enterprise clients Contribute to Mattermost's open-source codebase What We Are Looking For Required: Strong full-stack development experience in Go and React, or a comparable stack Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals Relational database experience including PostgreSQL, schema design, and query optimization Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself Bias toward shipping and owning complex software end-to-end without close supervision Nice to Have: Experience with distributed systems or high-availability service architecture Familiarity with enterprise or regulated-environment security requirements Background in defense, intelligence, or critical infrastructure products Open-source contributions Experience working on distributed or remote-first teams Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents How Success Is Measured First 90 Days: Shipping full-stack features on the core platform using an AI-forward agentic development workflow and owning testing strategy across the code you ship. Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: CAD $162,591–$195,000 Canada Eligibility & Compliance Candidates must be legally authorized to work in Canada without current or future sponsorship. This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered. Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls. Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a premier provider of industrial coding and marking solutions, serving high-volume production environments across the UK. Specialising in advanced printing technologies—including continuous inkjet, thermal inkjet, and automated print-and-apply systems—they support leading national brands in the food, beverage, pharmaceutical, and industrial sectors. The team focuses on delivering high-speed, reliable hardware and integrated software that ensure seamless compliance and traceability for millions of products daily. Job Summary Are you a resilient, high-energy communicator who thrives on the thrill of the hunt? This company is a fast-growing sales and lead generation powerhouse dedicated to connecting businesses with their ideal customers. We are looking for a motivated Sales Development Representative (SDR) to serve as the engine of our outbound growth. In this role, you will be the first point of contact for potential clients, using strategic outreach to spark interest and fuel the sales pipeline. If you are target-driven, confident on the phone, and ready to sharpen your sales craft in a high-growth environment, we want to hear from you. Key Responsibilities Conduct high-volume outbound prospecting, including 100+ calls per day alongside email and LinkedIn outreach. Identify, engage, and qualify key decision-makers across various industries based on specific client criteria. Schedule high-quality meetings and appointments for Account Executives and client teams. Manage and maintain accurate prospect records and activity logs within CRM systems. Execute multi-channel follow-up strategies to ensure no lead is left behind. Research prospective accounts and industries to identify new market opportunities. Collaborate with management to refine outreach scripts and optimize campaign performance. Meet and exceed daily, weekly, and monthly activity and meeting-set targets. Requirements Proven experience in B2B sales within the Manufacturing, Construction, Print & design or similar industries Exceptional verbal and written English communication skills. High level of comfort with cold calling and the ability to remain motivated through rejection. Strong interpersonal skills with the ability to build rapport quickly over the phone. Highly organized with meticulous attention to detail and data integrity. Self-motivated and capable of maintaining high productivity in a remote work environment. Reliable high-speed internet connection and a professional home office setup. Nice-to-Haves Prior experience as an SDR, BDR, or Appointment Setter specifically in a B2B environment. Experience engaging with C-suite executives, Founders, and senior-level decision-makers. Familiarity with CRM platforms such as HubSpot, Salesforce, or Pipedrive. Experience using prospecting tools like LinkedIn Sales Navigator, Apollo, or ZoomInfo. Background in generating leads for high-ticket services or complex B2B solutions. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Morocco; France About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a driven, ambitious, and French-speaking Sales Development Representative to join a globally recognized sales acceleration business. You'll be responsible for generating qualified sales opportunities through high-volume outbound prospecting for B2B SaaS and technology clients. Working within a structured sales environment, you'll leverage proven methodologies, world-class training, and Salesforce CRM to build pipeline and consistently exceed performance targets. This is an excellent opportunity for someone who thrives in outbound sales, enjoys speaking with decision-makers, and wants clear progression into senior sales and leadership positions. Key Responsibilities Conduct approximately 50+ outbound cold calls per day to generate new business opportunities Execute multi-channel outbound prospecting across phone, email, and LinkedIn Research target accounts and engage key decision-makers Qualify prospects through effective discovery conversations Book high-quality meetings for Account Executives, targeting 10 qualified outbound opportunities per month Accurately manage leads, activities, and pipeline within Salesforce CRM Follow established sales playbooks, messaging frameworks, and best practices Consistently achieve or exceed individual activity and pipeline KPIs Requirements Fluent French speaker with native or near-native proficiency Must have proven experience selling into the French market 2-5 years of experience as an SDR, BDR, or Outbound Sales Representative Previous experience selling B2B SaaS, software, technology, or IT solutions Proven success in high-volume outbound prospecting and cold calling Experience meeting or exceeding appointment-setting or pipeline generation targets Strong objection handling, communication, and relationship-building skills Experience using Salesforce CRM. Professional working proficiency in English Comfortable working UK/GMT business hours Nice-to-Haves Experience within an outsourced SDR or sales agency environment Experience selling into the French SaaS or technology market Familiarity with Apollo, Outreach, Salesloft, HubSpot, or similar sales engagement platforms Experience using LinkedIn Sales Navigator Exposure to industries such as FinTech, HealthTech, HR Tech, Cybersecurity, or Manufacturing Consistent track record of exceeding quota or earning performance incentives Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Montreal, Canada ON-SITE IN MONTREAL IS PREFERRED; REMOTE OR HYBRID IS POSSIBLE FOR THE RIGHT CANDIDATE. * OPEN TO US AND EUROPE BASED CANDIDATES * As part of the the Software Integration Team, you will serve as the technical focal point for software integration planning and execution, overseeing contributions from various development teams (e.g., digital processing, embedded control, test automation, and ground segment). You will define the integration strategy, verify interfaces, lead validation activities, and review the documentation and development plans to ensure alignment with system-level requirements TASK • Define and maintain the software integration strategy and schedule across multiple teams and subsystems. • Ensure the compatibility of software interfaces between digital payload units, system controllers, and test systems. • Oversee the integration and test campaigns of software components in lab environments and, later, in system-level payload testing. • Drive the verification and validation (V&V) process for integrated software, ensuring traceability to system requirements. • Coordinate closely with systems engineering to ensure software behavior aligns with payload-level functional and performance expectations. • Review software development plans, ICDs, interface documentation, test reports, and release notes to confirm completeness and compliance. • Identify integration risks early and support troubleshooting, debugging, and resolution of system-level software issues. • Foster collaboration across software, hardware, and systems teams to ensure robust and consistent integration practices. MUST HAVES • Bachelor’s degree in Software Engineering, Computer Science, Electrical Engineering, or related field. • 5+ years of experience in software development and integration, preferably in the aerospace or telecommunications domain. • Strong experience leading software integration activities in complex, distributed systems. • Good understanding of digital telecommunications payloads, especially architectures involving Software Defined Radio (SDR) and digital beamforming. • Familiarity with embedded software, real-time operating systems (RTOS), FPGA interfaces, and communication protocols. • Hands-on knowledge of test automation, CI/CD practices, and tools such as GitLab, Jenkins, Python, MATLAB, and Docker. • Ability to coordinate across disciplines and manage technical risks associated with software integration. • Must be eligible to work in Canada and capable of obtaining necessary security clearance. COMPLIMENTARY SKILLS/KNOWLEDGE • Previous experience in Space and/or Constellation Operations • Knowledge of requirements Management tools such as DOORS/Windchill/Jama • Demonstrated capability to efficiently work autonomously and with little to no supervision • Strong written and verbal communications skills in English, knowledge of French will be considered favorably

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building new products that can reshape how finance teams operate. These products begin before the market playbook is obvious: the customer problem is still being sharpened, the product is evolving quickly, and the path from early signal to durable growth must be built. We are hiring a Product Marketing Manager, New Products to lead that work. You will be embedded with Product and Engineering from the earliest stages, using customer and market insight to help choose the audience, shape the product, define the story, and build the commercialization and adoption motion. This is not a launch-calendar or asset-production role. You will own the full business read for the product: customer problem, ICP, positioning, product readiness, launch, pipeline, activation, adoption, retention, proof, and the next product or GTM intervention. WHAT YOU'LL DO - Shape product strategy early. Bring customer, market, and competitive evidence into product decisions before the roadmap is fixed. Help the team identify the wedge, target segment, table stakes, differentiators, and highest-leverage problems to solve. - Find product-market clarity. Define the ICP, buyer, user, jobs to be done, workflow, alternatives, and reasons customers will switch or expand. - Own the product narrative. Build the canonical positioning, messaging, claims, proof, and competitive story. Translate technical and operational complexity into a clear customer value proposition without flattening how the product works. - Design the zero-to-one GTM. Determine how the product should enter the market, including audience, channel, pricing and packaging inputs, sales motion, self-serve motion, launch sequence, and adoption plan. - Lead launches end to end. Coordinate Product, Engineering, Sales, Growth, Creative, Communications, Support, and other partners around one launch strategy, readiness bar, and set of measurable outcomes. - Build commercialization, not just awareness. Create the programs, enablement, proof, and feedback loops that turn interest into qualified pipeline, activation, retained usage, expansion, and revenue. - Work deeply with Product and Engineering. Understand the product's architecture, data, constraints, and trust model well enough to influence tradeoffs and explain it credibly to both technical and business audiences. - Create the customer learning system. Develop direct relationships with buyers and users, run structured discovery, capture objections and product gaps, and turn what you learn into product and GTM decisions. - Own the business scorecard. Define leading and lagging indicators, build a clear operating read, diagnose what is moving or stuck, and recommend the next intervention. - Build proof and competitive intelligence. Develop customer evidence, use cases, benchmarks, and a current view of the market that improve both product decisions and GTM execution. - Use AI as an operating advantage. Apply AI to research, synthesis, analysis, content development, and repeatable workflows—and help the team raise its standard for speed and quality. - Create the new-products playbook. Build a repeatable method for taking an emerging product from customer signal to product-market clarity, launch, commercialization, and scaled growth. WHAT YOU'LL NEED - 6+ years of experience in B2B software product marketing, product management, growth, strategy, or another product-led GTM function, including significant ownership of a product or business outcome. - Demonstrated zero-to-one experience with a new product, category, platform, or business line—from early customer discovery through launch and adoption. - A record of influencing product strategy using customer, market, competitive, and performance evidence. - Strong customer instincts. You can run discovery, identify the real workflow and buying problem, and separate a loud request from a durable market signal. - Technical and operational fluency. You can learn a complex product, work credibly with Product and Engineering, and explain how it works to different audiences. - Exceptional written and verbal communication. You can produce a sharp product narrative, an executive recommendation, a launch plan, and a sales story that survives contact with customers. - Strong data literacy. You can define and interpret activation, adoption, retention, pipeline, conversion, revenue, and product-usage metrics and turn the findings into a decision. - Proven ability to lead senior partners across Product, Engineering, Sales, Growth, Creative, and Marketing without relying on formal authority. - High agency and comfort with ambiguity. You build the first version, test it with customers, make tradeoffs, and improve it quickly. - Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows. NICE TO HAVE - Experience in fintech, payments, accounts receivable, accounting, developer tools, data infrastructure, AI, or another technical and workflow-heavy category. - Experience taking a product from incubation through product-market fit and scaled commercialization. - Experience with both product-led and sales-led growth motions. - Experience contributing to pricing and packaging decisions. - Experience as an early or founding PMM, product manager, founder, or operator in a fast-moving product area. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Toronto, ON Workplace: OnSite 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is opening a new flagship office in Toronto, and we need a senior technical leader to own the workplace technology that powers it. As a member of the IT team, this role is responsible for designing, implementing, and continuously evolving the technology experience across network infrastructure, AV and collaboration systems, physical security technology, and workplace endpoint services. This is an onsite, senior individual contributor role based in Toronto, reporting to the Manager of IT Support. You will serve as the company's primary subject matter expert for workplace networking and AV technologies, establishing the technical standards that will be replicated across future office locations. Beyond building the Toronto office, you will provide ongoing engineering leadership, drive technology improvements, mentor Workplace Technology Specialists supporting regional offices, and act as the senior escalation point for complex infrastructure and workplace technology issues. If you enjoy owning systems end to end, building scalable solutions, and solving challenging technical problems, we'd love to hear from you. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is an onsite opportunity within Toronto, Canada. What we're looking for: - 5+ years designing, deploying, and supporting enterprise network infrastructure, including wired, wireless, routing, switching, and WAN/ISP redundancy using platforms such as Cisco Meraki or Aruba. - Experience designing, deploying, and operating enterprise workplace AV environments, including video conferencing, room scheduling, multi zone audio, digital signage, and room control systems. - Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows. - Experience implementing and supporting physical security technologies, including access control and camera platforms. - Experience delivering new office builds or major workplace technology projects while coordinating with vendors, contractors, and building management. - Experience building automation workflows and operational tooling that reduce manual effort and improve reliability. - Strong communication skills with the ability to partner effectively across technical and nontechnical stakeholders. - Willingness to travel to support office builds, technology standardization, and regional workplace initiatives. Bonus points for: - Experience working in a remote first organization supporting distributed workplace infrastructure. - Familiarity with SOC 2, ISO 27001, and physical security governance requirements. - Experience mentoring technical staff and establishing engineering standards across multiple office locations. What you can expect: INFRASTRUCTURE - Design, deploy, and continuously improve the Toronto office network, including wired, wireless, dedicated IT room infrastructure, and redundant internet connectivity with automated failover. - Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds. - Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies. - Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long term platform reliability and lifecycle planning. - Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems. - Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience. WORKPLACE EXPERIENCE - Design, deploy, and continuously optimize AV and collaboration technologies across a variety of meeting spaces, including video conferencing, room scheduling, multi zone audio, digital displays, and proactive monitoring. - Own the technology behind the end to end onboarding experience for Toronto employees, including device provisioning, MDM workflows, automation, deployment standards, and lifecycle management. - Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, while providing hands on support when required. - Provide mentorship and technical guidance to Workplace Technology Specialists supporting other regional office locations, helping establish consistent engineering and operational standards across the company. - Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards. - Provide onsite coverage for workplace technology operations during planned absences and support additional office builds and major technology initiatives as needed. What success looks like: - The Toronto office launches with resilient, well designed networking, AV, and physical security systems that become the blueprint for future 1Password offices. - Workplace infrastructure continues to evolve through proactive engineering, monitoring, automation, and lifecycle improvements rather than reactive support. - Regional Workplace Technology Specialists are enabled through mentorship, documentation, and standardized engineering practices. - Employees have a seamless workplace technology experience, while complex technical issues are resolved through thoughtful engineering solutions. - Routine operational work becomes increasingly automated, allowing more time to focus on strategic infrastructure improvements and future office expansion. Canada-based roles only: The annual base salary for this role is between $93,000 CAD and $130,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Support Engineer to join our API Support team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast. When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume. Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well. What you'll do: Own support tickets from first response through confirmed resolution. No tossing them over the fence. Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production. Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently. Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication. Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions. Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket. Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake. What you'll bring: 3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS. Strong debugging instincts and comfort operating in production environments where you won't always have a playbook. Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently. SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst. Ability to reason through complex system behavior from first principles, not just follow runbooks. Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon. A strong bias toward ownership. You'd rather solve the problem than route the ticket. Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow. Experience working in ticketing systems (Zendesk, Jira, or equivalent) Strong sense of ownership and ability to work independently in a remote environment The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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 Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Engineer, you'll be the technical anchor for GitLab's Nonlinear Productivity team in the US: the person who decides what "proven" means before something ships, and who helps shape what the team builds next, not just how to build it. It's a from-scratch, generalist team with no dedicated product manager — that ownership starts on day one. Some examples of the problems this team takes on: Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions. Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to. What you'll do Set the technical direction for the team's agentic systems, from how agents are orchestrated to where a step should stay human-owned, and defend those calls once they're tested against real code. Discover and prioritize sources of friction across GitLab's SDLC, driving the fix — agentic, process-based, or both — from a rough hypothesis through to a shipped, measured result. Work across any part of GitLab's codebase as the problem requires, since this team operates like a small, generalist group rather than one scoped to a single service. Apply distributed systems judgment to catch cases where generated code looks correct but breaks under concurrency, at scale, or across deployment topologies (including self-managed, dedicated, and multi-tenant environments), and coach others to do the same. Mentor senior and mid-level engineers on agent engineering practices and distributed systems judgment, through design reviews and pairing that raise the team's collective bar rather than just your own output. Collaborate with the India-based group a few times a week to align on the roadmap, and represent the team's technical progress to stakeholders in the Chief Technology Officer's organization. Serve as a bar raiser for the team's hiring, owning the Technical Leadership round for other Staff-level candidates as the team scales. Own a greenfield technical foundation from day one, with your scope and impact free to grow as the team scales. What you'll bring Experience building reliable agentic or large language model (LLM)-based systems, including multi-step orchestration, tool use, guardrails, and recovery. Ability to work autonomously in unfamiliar codebases and drive solutions from discovery through completion. Strong distributed systems and computer science fundamentals, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load. Proficiency in Go, Rust, or Python, with the ability to read and modify code in the others. A track record of delivering results from unclear or incomplete requirements — able to take a complex, loosely specified problem and decompose it into a concrete proposal of small, shippable steps. Experience designing evaluation frameworks for systems where "looks plausible" and "is actually correct" are different questions, and a track record of raising the quality bar for a team's output, not just your own. A history of unblocking and enabling teammates — through design reviews, technical writing, or mentoring — and of engaging regularly with other teams to find where collaboration actually pays off. About the team Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. Solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering. It's a good fit for engineers who want technical ownership of something with no existing playbook, and a hand in defining a brand-new part of GitLab from its first commit. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .