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Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Staff Machine Learning Engineer on Twilio’s Conversation Memory team. About the job In this role, you will build the foundational AI/ML capabilities that power intelligent engagement experiences for Twilio customers - letting any application, human or AI agent, or channel know who a customer is, what they have done, and how best to reach them. This role requires a builder and curious mindset, someone who can bridge the gap across theoretical research, production-grade experimentation and enterprise quality software. You will lead rapid research cycles to solve complex problems regarding contextual intelligence and large scale ML problems ensuring every interaction feels seamless and personalised. Responsibilities In this role, you’ll: Build out new functionality within a fast moving product seeing rapid adoption. Take a nebulous idea, design a rigorous experiment, and execute it within weeks. Conduct deep-dive research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization. Build ML systems that hold up at Twilio scale. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs Ability to raise the technical bar of a team through mentorship, design review, and standards, without formal management authority. Experience in building cloud-based services using AWS, GCP, or Azure. Strong communication skills and highly effective collaborator who works well with teammates. Desired: Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Strong background in predictive modeling on user behavior, including experiment design and the causal or counterfactual methods needed when randomization is partial. Prior experience working in a globally distributed team. Location This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal Machine Learning Engineer in Twilio’s Customer Memory Team. About the job In this role, you will build the foundational AI/ML capabilities that power intelligent engagement experiences for Twilio customers - letting any application, human or AI agent, or channel know who a customer is, what they have done, and how best to reach them. This role requires a builder and curious mindset, someone who can bridge the gap across theoretical research, production-grade experimentation and enterprise quality software. You will lead rapid research cycles to solve complex problems regarding contextual intelligence and large scale ML problems ensuring every interaction feels seamless and personalized. Responsibilities In this role, you’ll: Build out new functionality within a fast moving product seeing rapid adoption. Take a nebulous idea, design a rigorous experiment, and execute it within weeks. Conduct deep-dive research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization. Build ML systems that hold up at Twilio scale. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 10+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including LLM orchestration, embedding models, and vector stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs Ability to raise the technical bar of a team through mentorship, design review, and standards, without formal management authority. Experience in building cloud-based services using AWS, GCP, or Azure. Strong communication skills and highly effective collaborator who works well with teammates. Desired: Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Strong background in predictive modeling on user behavior, including experiment design and the causal or counterfactual methods needed when randomization is partial. Prior experience working in a globally distributed team. Location This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE Evaluation is how we decide which models, checkpoints and recipes ship. As a Research Engineer on the Eval Platform team, you will build the infrastructure every science team relies on to measure model quality, and make it reliable, reproducible and fast. You don't need to have designed benchmarks before. You do need to care about what a score means, and about when a difference between two runs is real. WHAT YOU WILL DO - Build systems that keep eval results reproducible and comparable over time, as models, benchmarks and code evolve. - Run evaluations at scale across our GPU clusters, from model serving to scoring. - Make eval results easy to access, explore and trust, through APIs and dashboards that researchers use every day. - Catch broken or noisy evals before they mislead research decisions. - Support evaluation of agentic, multi-turn and tool-using models. - Work closely with researchers to turn new evaluation needs into robust, shared tooling. WHAT WE'RE LOOKING FOR - Master's or PhD in Computer Science, or equivalent experience. - 4+ years building production-grade software, ideally large-scale ML codebases or distributed systems. - Excellent Python and strong software-design instincts: testing, code review, CI/CD. - Experience running workloads on GPU clusters (Slurm, Kubernetes, Ray or similar). - Familiarity with LLM inference and evaluation. - A product mindset: researchers are your users. - Self-starter, low-ego, collaborative. NICE TO HAVE - Experience building or maintaining evaluation harnesses or benchmarks. - Hands-on experience with inference engines such as vLLM or SGLang. - Experience with agentic or RL environments. - Statistics for experimentation: variance estimation, significance testing. - Open-source contributions to ML tooling. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris Workplace: OnSite ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. As a Senior Data Product Manager, you will be joining the BI/Prediction Team which is an autonomous squad of around 10 people, delivering best-in-class predictive solutions using Machine Learning algorithms for our growth operations. The team is composed of top-tier data scientists and analysts. ROLE We are looking for a Senior Data Product Manager who is deeply passionate about machine learning and data-intensive products, leveraging among the largest datasets available in the industry. You will play a crucial role in building ML prediction products for our growth operations while working in direct cooperation with our Prediction Tech Lead. - Drive and own product vision, strategy and roadmap, guide feature prioritization and scope. - Conduct discovery with growth and other stakeholders (e.g., Gaming) to anticipate business needs and detail the specifications for the tech team. - Coordinate new product releases (e.g., prediction for a new app), assess impact and collect users feedback. - Address stakeholders questions/feedback, onboard them on the product, perform analysis, and flag key prediction/analytics issues to tech. - Collaborate with external partners (e.g., networks, MMM) on prediction projects, and identify new opportunities via benchmarking. - Stay updated on privacy topics (e.g., Privacy Sandbox, ATT) through monitoring and testing. - Support the tech team by identifying new organizational tools and processes to improve efficiency. - Act as the main point of contact for top management on deliveries and decisions - Apply analytical thinking to continuously evaluate and improve product performance PROFILE - Extensive proven experience as a Product Manager in the tech industry - Data analyst or Data Scientist background is a strong plus - Value-driven, data-driven, and open-minded problem solver - Great communicator and a team player, who likes to drive results together. - You are fluent in English and have a French conversational level. - Interest in gaming and mobile apps BENEFITS - Competitive salary upon experience - Swile Lunch vouchers - Gymlib (100% borne by Voodoo) - Premium healthcare coverage SideCare, for your family is 100% borne by Voodoo - Child day care facilities (Les Petits Chaperons rouges) - Wellness activities in our Paris office - Flexible vacation policy - Remote days

Lead complex frontend projects that establish Vercel as a gold standard for brand and product marketing. Collaborate with growth and marketing teams to A/B test landing pages for lead generation across multiple channels.

Own the full IAM strategy. for corporate, production, and product environments end to end, and own the bridge between corp IAM and product/prod IAM rather than treating them as separate problems.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative About the job This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our self-service accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good. Responsibilities In this role, you’ll: Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers. Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager. Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn Be an owner to drive deals forward, knock down obstacles for our customers and internally, think outside the box and find the best solution for each customer, and recommend process improvements to support the whole team. Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions. Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. Ability to balance competing priorities and manage multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance. An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling. Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems. Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple. Demonstrated track record of managing forecasts. Analytical account development strategy based on using data to find opportunities and prove value. World-class organization, prioritization, and documentation skills. Entrepreneurial mindset. Deep personal interest in the social impact market and dedicating your career to making a positive difference. High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change. Location This role will be remote, and based in the UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Strasbourg, France Are you a fast learner who enjoys solving problems and working autonomously while being supported by a collaborative team? If so, this could be the right opportunity for you. VALD is seeking a Production and Operations Assistant to join its Warehouse and Operations team in Strasbourg. About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. A bout the VALD Production and Operations Team: The VALD Production and Operations team services the entire VALD suite of hardware products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can-do attitudes, multi-skilled and able to perform a wide range of warehouse duties. About the position: We have plenty of growing left to do, so we are looking for a Production & Operations assistant to join our team in our Strasbourg office. The VALD Production and Operations team service the entire VALD suite of products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can-do attitudes, multi-skilled and able to perform a wide range of warehouse duties. Is this you? What you will do: Instigating repair workflows, including diagnostics, repair scheduling, documentation, and internal communication. Working with SOP’s and Instructions, following flows and expected troubleshooting steps. Preparing products for shipping in a timely manner so that the carriers can collect and distribute. Asset location tracking and warranty card completion. Capable of overseeing daily shipping activities, including carrier coordination, shipment tracking, and resolution of delivery issues. About You: High level of attention to detail and commitment to quality control. Adaptable and willing to learn new skills and processes. Full working rights in the EU, and no restrictions to travel to VALD HQ in Australia Experience with hand and power tools and experience in a component assembly role. Exceptional Mechanical aptitude with the ability to problem solve. Physically unrestricted to work in an operations/ warehouse environment (EU Office, Strasbourg). We recognise that not all applicants will have skills that match a job description exactly. VALD's best asset is not our technology, but our people and culture. We choose people based on how well we think they will work in the VALD team. Why VALD? The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few: The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across a range of disciplines. Be part of a down-to-earth, inclusive and vibrant team. The latest equipment and remote setup to perform at your best. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role We are seeking an experienced Engineering Leader to build the partnership engineering organization. In this role, you will lead and build a new team dedicated to the technically complex work we do with our Partners, turning that work into repeatable product features. You’ll work to scale the team as they grow, help prioritize and support work in a fast paced environment, and build a healthy team culture. This is a highly visible role with the opportunity to shape how Mistral’s technology is adopted globally and unlock large business opportunities What You Will Do - Remove obstacles and create an environment where your team can focus on building solutions. - Own the most critical partnerships of the company and what's required to make them a success. - Translate product vision into technical reality, collaborating closely with the Product team. - Ensure applications are performant, stable, and responsive. - Uphold high code quality standards through reviews, testing, and automation. - Own the full software development process, from design to deployment. - Plan projects, including roadmaps, deadlines, and task allocation. - Collaborate with stakeholders across Engineering, Product, and Design, and Partners. - Support team growth through hiring, onboarding, and mentorship. What We're Looking For - Experience building and managing engineering teams. - Proficiency in Python and at least one web framework (FastAPI, Django, Flask). - Proficiency in C#, Golang, TypeScript and at least one web framework. - Experience with large-scale distributed systems. - Experience working with cross-functional teams, such as Product, Design, and Business. - Strong problem-solving abilities and attention to detail. - Ownership mindset and ability to ship products end-to-end. - Excellent communication skills and a low-ego, team-first attitude. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Des Moines, Iowa, United States About the Role iCapital is looking to hire a Solutions Engineer to join the Annuities Platform team. This role serves as the primary technical advisor and solution consultant for our annuities platform and products throughout the sales cycle, partnering closely with prospects, clients, and internal teams to design solutions that address complex business challenges. This role combines technical expertise, business consulting, and relationship management to help clients understand, evaluate, and successfully adopt iCapital solutions. This individual will lead discovery conversations, demonstrate product capabilities, propose solutions, support proposal development, and ensure a seamless transition from sales to implementation. The ideal candidate possesses a strong blend of technical acumen, industry knowledge, communication skills, and consultative selling experience. Responsibilities Partner with Sales teams, prospects, and clients to understand business objectives, technical requirements, workflows, and implementation goals, serving as a trusted advisor throughout the sales cycle. Lead discovery sessions and requirements gathering activities to define business processes, integrations, data requirements, risks, dependencies, and solution objectives. Design and recommend scalable solutions that align client needs with products and services while ensuring technical feasibility and long-term success. Deliver tailored product demonstrations, presentations, and solution workshops that communicate business value to both technical and non-technical audiences. Collaborate with the Product, Engineering, and Professional Services teams to validate solution designs, implementation approaches, and project scope. Support development of RFP and RFI responses, Statements of Work (SOWs), implementation estimates, technical documentation, and client-facing proposals. Ensure a seamless transition from sales to implementation by documenting requirements, assumptions, deliverables, and commitments while providing knowledge transfer and project support. Build and maintain strong relationships with prospects, clients, and internal stakeholders to establish credibility as a trusted advisor. Contribute to sales enablement materials, best practices, training content, and knowledge-sharing initiatives that support business growth and team effectiveness. Maintain expertise in insurance and financial services technology, industry trends, APIs, integrations, enterprise architecture, and emerging technologies. Represent the organization at client meetings, industry events, and solution workshops. Qualifications 2+ years of experience within insurance, annuity or wealth management, or financial services. 2+ years of experience partnering with sales, product, engineering, and professional services teams in a cross-functional environment. 2+ years of experience in technical sales, requirements documentation, client-facing software demonstrations, presentations, and solution consulting. Strong written, verbal, and presentation communication skills with the ability to influence both technical and business audiences. Able to translate complex technical concepts into clear business value for stakeholders. Experience with APIs, web services, data integrations, single sign-on (SSO), and enterprise system architecture. Familiar with Salesforce CRM and Microsoft 365 applications. Knowledge of ACORD standards, insurance data models, and industry integration frameworks is preferred. Knowledge of insurance and annuity new business processing workflows is preferred. Experience with Life and Annuity automated Order Entry platforms is preferred. Benefits The base salary range for this role is $75,000 to $95,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in the greater Des Moines area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across teams to maintain platform performance. The PSA plays a key role in driving client satisfaction, improving operational efficiency, and contributing to continuous process enhancements through knowledge sharing and workflow development. This position supports clients during the 8:00 AM to 5:00 PM EST shift and operates under general supervision within a collaborative, fast-paced environment. Responsibilities Collaborate with Production Support team members to maintain active engagement during working hours and share workload responsibilities equitably. Respond to client inquiries and support requests with urgency, professionalism, and a focus on timely resolution. Identify critical issues and coordinate with cross-functional iCapital teams to drive prompt escalation and resolution. Maintain or exceed established response-time compliance standards and service level expectations. Deliver high-quality client experience to maintain or exceed customer satisfaction targets. Develop and contribute to standardized workflows, best practices, and process improvement initiatives. Perform technical support and ticket resolution activities under general supervision while demonstrating sound judgment and accountability. Qualifications 1-3 years’ experience in technology industry Experience providing direct end user support for software (either custom built software or SAAS model platform) Experience with online ticketing system and support; experience with Jira is a plus Experience creating user documentation; experience with Jira Confluence and SharePoint is a plus Experience in insurance industry is a plus Benefits The base salary range for this role is $60,000 to $75,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Newstead, Australia About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Warehouse Team Have you ever wanted to work where you are successful team behind the successful team? The VALD Warehouse team assembles and maintains the entire VALD suite of products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can do attitudes, multi skilled and able to perform a wide range of warehouse duties. About the role This is a full‑time, permanent role in a fast‑paced environment, involving the building, programming and calibration of products, alongside responsibility for warehouse organisation, stock rotation and maintaining high standards of product and workspace presentation. The role offers regular training and upskilling opportunities, with the added benefit of potential global travel as part of your career development. The production assembler role is open to someone with willingness to learn, great time management and a desire to complete tasks quickly and effectively. Is this you? Physically unrestricted to work in a warehouse environment A mechanical mind and can quickly learn how things go together. Ability to learn software and follow protocols. Adaptable and can work well under pressure. High level of attention to detail and a commitment to quality control. Experience with hand and power tools and experience in a component assembly role. You have excellent communication skills. You have full working rights in Australia. It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD.  Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as: Industry-leading compensation with healthy performance-based incentives. The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. Onsite chefs and baristas. Onsite staff gym. Subsidised Physiotherapy and Massage Therapy VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Looking to take your project management expertise to the next level? Join us as a Project Manager II (PM II) and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology who thrives in a fast-paced, collaborative environment. About the Role As a Project Manager II, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations. Your main responsibilities will include but not limited to: Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget. Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards. Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams. Optimizing vendor performance through strategic selection, management, and oversight. Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation. Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete. Requirements About You If you are a results-driven Project Manager II with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you. To be successful, we are looking for the following traits and behaviors: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research Minimum 1 year of project management experience, specifically as a clinical project manager Strong expertise managing the unique operational complexities associated with Infectious Disease, Immunology & Inflammation, Cell & Gene Therapy, and Neurology programs, including oversight of specialized vendors, timelines, safety considerations, and global study execution. Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE . Find more information about our values. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Apply now! If you are interested in this role, please apply through the button or for more information reach out to Tiffany Wasti at tiffany.wasti@allucent.com Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-TCW

Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. About the Opportunity The Key Clients Specialist is responsible for independently managing day-to-day revenue processes for assigned strategic and global clients, ensuring accurate, timely and consistent service delivery across Dentons offices and regions. The role acts as an operational point of contact for Partners, Finance teams and client representatives and manages standard to moderately complex activities across client onboarding, billing and e-billing, reporting, revenue monitoring and ongoing data maintenance. The Specialist resolves operational issues, contributes to process improvement and supports less experienced colleagues through knowledge sharing and practical guidance. The role provides opportunities to develop expertise in complex global client processes, stakeholder advisory, automation and process design and progress toward a Senior Key Clients Specialist position. Resposibilities Revenue operations: Manage day-to-day revenue processes for assigned clients, including onboarding, billing, e-billing, invoice review, reporting, data maintenance and revenue monitoring. Client ownership: Ensure activities are completed accurately and on time, following up on outstanding actions or information. Stakeholder communication: Work closely with Partners, Finance teams and other internal stakeholders on operational and financial matters. Client contact: Act as a day-to-day contact for client Finance, billing and Legal Operations teams, resolving routine queries and coordinating follow-up. Issue resolution: Investigate and resolve standard operational issues, escalating complex, high-risk or non-standard matters when needed. Reporting and analysis: Prepare and validate financial and operational reports, identify discrepancies and highlight relevant trends. Quality and compliance: Deliver accurate, timely and client-focused support in line with Firm policies, client requirements and financial controls. Process improvement and automation: Identify opportunities to simplify and improve processes using Excel, macros, AI and approved automation tools. Documentation and knowledge sharing: Maintain client-specific procedures and support Junior Specialists and Interns with process-related guidance. Projects and flexibility: Support client implementations, process changes, team initiatives and peak workload periods. Requirements Bachelor’s or Master’s degree in Finance, Accounting, Economics, Business Administration or a related field. 2 years of professional experience, including at least one year in a revenue, billing or financial operations role. Good understanding of revenue management, billing, e-billing and financial reporting processes. Ability to interpret financial data, identify discrepancies and understand their operational impact. Knowledge of client billing requirements, rates, pricing arrangements and financial controls. Familiarity with process improvement, automation and professional-services financial operations. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: Warsaw, Poland MARKETING AND BUSINESS DEVELOPMENT SPECIALIST At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. ABOUT THE ROLE This is an exciting role which is an integral part of the UK, Ireland & Middle East Region. The role will be focused on delivering strategic objectives in relation to campaigns, events, sponsorship management, directory submissions, thought leadership, client relationship management and client targeting. The role is a fixed term contract (15 months maternity cover) and operates in a hybrid working model (2 days/week required in the office). - As this role supports UK region please note that it requires operating within UK time-zone therefore working hours are from 10 am – 6 pm - This role operates in Hybrid working model requiring DBSE Warsaw office presence 1-2 times a week KEY RESPONSIBILITIES Profile Raising Prepare award entries, legal directory submissions, and explore profile-raising opportunities. Maintain and update website and social media content with the Communications team. Ensure all materials follow brand and visual identity guidelines. Winning Work Support the production of proposals (content creation, editing, team coordination, branding, and pricing compliance). Collaborate with the Senior BD Manager to develop high-quality proposal materials and ensure consistent messaging across platforms. Act as a proposal process ambassador and ensure proposals are logged and outcomes tracked. Conduct research on organisations, sectors, and individuals. Events and sponsorship management Assist in planning and executing client events (in-person and virtual). Draft invitations, manage logistics, and create targeted mailing lists. Leverage sponsorships for client engagement and manage post-event follow-ups, including ROI tracking Campaign Management Support the development and delivery of marketing campaigns. Draft and design marketing content for internal and external use. Work with the Digital Marketing team for online rollout, ensuring brand compliance and tracking ROI. REQUIRED SKILLS & QUALIFICATIONS Experience: o    Working with legal and/or professional services environment o    Broad Marketing and organisational experience o    Experience managing the legal directories process preferable Education: Graduate calibre with demonstrable and/or professionally recognised marketing or communications qualification (such as CIM, etc.) Soft Skills: o    Strong written and oral communication skills o    Good attention to detail o    Understands the need and has the ability to manage expectations o    Willingness to take on additional responsibility and deputise for their line manager when required Technical Skills: o    working knowledge of Word, PowerPoint and Excel Leadership: o    Builds trust amongst fee earning teams and wider stakeholder community o    Understands when to act and when to ask BENEFITS Private medical healthcare Multisport card Worksmile Cafeteria system Workation, up to 90 days a year A private insurance plan An additional day off for your birthday Volunteering days, up to 2 a year Hybrid work model with an office in Warsaw city center

Location: Warsaw, Poland Dentons Business Services EMEA (DBSE) is a strategically important business services center delivering critical capabilities across Finance, IT, HR/Talent, Marketing & BD, Risk, and Operations to Dentons offices across Europe and UKIME, as well as supporting global roles. The HR Payroll and Reporting Specialist is responsible for supporting HR administration and payroll-related processes throughout the employee life cycle, including employee data management, payroll input preparation and verification, benefits administration, employee queries, reporting and cooperation with external payroll and benefits vendors. The role helps ensure accurate, timely and compliant HR and payroll operations, while providing a high-quality employee service experience. The role also supports HR reporting, PPK administration, employee service processes and HR projects related to automation, self-service and continuous improvement of HR operations. About the role Manage HR administration throughout the employee lifecycle, including onboarding, offboarding, and employee changes. Maintain accurate and up-to-date employee data across HR systems, payroll files and documentation. Coordinate employment changes, transfers, contract extensions, and related system updates. Prepare, consolidate and verify payroll inputs, including salaries, absences, overtime and allowances. Coordinate payroll processes with HR, Finance, Accounting and the external payroll provider. Administer employee benefits, including medical care, life insurance, PPK and the Worksmile platform. Respond to employee and manager HR queries and provide day-to-day HR support. Prepare employment-related certificates, confirmations and other HR documentation. Prepare regular and ad hoc HR/payroll reports and support data analysis for HR and management. Support salary benchmarking, compensation reporting and annual compensation review processes. Support HR projects related to automation, digitalization, process improvements and changes in Polish labour law. Maintain HR process documentation, calendars, checklists and knowledge base materials. Requirements Higher education preferred in HR, payroll, finance, administration, law or related field. Minimum 4 years of experience in HR payroll, HR administration or HR operations. Solid knowledge of Polish labor law, payroll, working time, benefits and HR processes. Experience with payroll preparation/verification, employee data, HR reporting and HR/payroll systems. Very good MS Office skills, especially Excel. Fluent Polish and English. Strong attention to detail, organization, ownership and ability to meet deadlines. Excellent communication skills, proactive problem-solving approach and discretion with confidential data. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: Anywhere in Belgium; Anywhere in France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION ⭐️ Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience. - Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service. - Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background.  We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better. - Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team. - Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.   ⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️  You will be a good fit for the role if you: - Have 2+ years of experience in: a customer-support role; or education; or communication - Are bilingual English + Dutch - Have a passion for caring for members, and solving their problems - Love written communication - Are comfortable with computers and technology in general - Have a very empathetic mindset - Are motivated and entrepreneurial - Have an enthusiasm for teamwork, learning and teaching   - Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉   Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds. Do you want to get a glimpse of the team? ⬇️ Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀 Good to know: - For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity. - Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more! 🌍 HOW WE WORK - Location: You must be legally eligible to work from Belgium or France. - Remote work: We offer remote work flexibility, but we value in-person collaboration   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem. About the job This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor. In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine. If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you. Responsibilities In this role, you will lead program execution across four core pillars: Cross-Functional Governance & Leadership Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews. Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls. Operating Model, Enablement & Team Infrastructure Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures. Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Insights & Reporting Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights. Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines. Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model. Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Run-the-Business (RTB) Ownership Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability. Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations. Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders. Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls. Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs). Proven track record in designing enablement content and driving organizational change. Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting. Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs. Sharp written and verbal communication skills with experience presenting to executive leadership. Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance. Team player who thrives in a fast-paced environment. Desired: Background in management consulting, high-growth tech, or global telecom environments. Six Sigma or formal Program / Process Management / Prosci Change Management certification. Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance. Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks. Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling). Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $ 90,800.00 - $ 113,500.00 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.