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Location: South Africa Project Manager Are you an organized Project Manager ready to take the next step in your career? Do you enjoy working in fast-paced environments where you can create structure, drive progress, and make a measurable impact? If so, Codekeeper could be the right place for you. We're looking for a proactive, hands-on professional who takes ownership and actively contributes to every phase of a project. Our ideal candidate is eager to grow within the industry, comfortable working cross-functionally, and ready to roll up their sleeves to ensure initiatives are delivered on time and to the highest standard. If you're driven, detail-oriented, and committed to delivering results, we would love to hear from you. We're accepting applications over the next two months and will close the position as soon as we find the right fit - so we encourage early applications. Role Description: As a Project Manager you will be assigned to work on several projects and be responsible for finishing it with good results. Projects will include researching, managing, organizing, etc. Thriving in our dynamic, fast-paced environment requires not only overseeing the progress but actively engaging in every aspect of the project lifecycle. Within our dynamic environment there's always a lot of stuff ongoing where you can jump in! Key Responsibilities: Innovate and Navigate: Lead the charge from inception to completion, breathing life into project ideas with your visionary planning and strategic execution. Transform abstract concepts into tangible successes, leveraging your unique blend of creativity and analytical skills. Guide and Achieve: Monitor the heartbeat of project progress with an eagle eye, setting ambitious yet attainable deadlines. Your leadership will ensure projects not only stay on track but also sprint toward their goals, exceeding expectations. Communicate and Collaborate: Act as the pivotal bridge between teams and department heads, ensuring a seamless flow of information. Your adept communication skills will foster an environment of clarity and cooperation, driving collective success. Resolve and Propel: Embrace challenges with a problem-solving mindset, navigating through obstacles with agility. Your capacity to identify solutions and make decisive actions will keep projects advancing, even against the odds. Deliver Excellence: Cross the finish line with projects that not only meet the brief but also set new standards of excellence. Your commitment to quality and results will not just complete tasks but will carve out new benchmarks for success. More about Codekeeper: Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer: Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What we are looking for: Proficiency in utilizing contemporary web tools and technologies such as Zapier, Linear, Google Docs, etc. Prior experience in project management, or  in customer service with an emphasis on problem-solving. A proactive doer who's eager to actively participate and tackle challenges head-on. Additional Requirements: Proficiency in English, covering both written and verbal communication Excellent interpersonal skills. Excellent organizational skills and analytical thinking. A preference for pragmatism over idealism. Ability to adapt, to manage various tasks and able to prioritize Additional Info: Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Sales Representative Are you a tech-savvy sales professional who lives and breathes modern web SaaS? Do you thrive in a fast-paced environment where your work actually moves the needle? If so, we want to hear from you. At Codekeeper, we're not just filling a seat - we're looking for someone who is ready to make a real impact from day one. You'll join a team that values initiative, rewards results, and gives you the room to grow. Applications are open for the next two months. We will hire the moment we meet the right person - so if that sounds like you, don't wait. About the Position As a Sales Representative, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Argentina Digital Product Designer Are you a talented designer with a passion for product management? Do you enjoy working in fast-paced, ever-changing environments where your ideas can shape real impact? If so, we want you on our team! Join Codekeeper and bring your creativity, vision, and drive to a role where every day presents new challenges and opportunities to make a difference. Applications are open for the next two months ! About the Role As a designer, your primary focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces. Your design skills will play a pivotal role in turning ideas into tangible products that our development team will bring to life. What You’ll Be Doing Translate customer needs into user journeys and design beautiful and intuitive interfaces. Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. Create visual assets and document design guidelines for implementation. Present and effectively communicate designs and deliverables to peers and executives. Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Proficient copywriting skills in English. Strong understanding of color theory and typography. Ability to thrive in a fast-paced, deadline-driven environment. Dedication, enthusiasm, and a sense of humor. Access to a Mac with Figma (or preference for this design tool). Additional Requirements Analysis of user journeys. Working with design systems and symbol libraries. Additional Info Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Growth Specialist Codekeeper is looking for a methodical, data-driven, and proactive Growth Specialist to accelerate our global expansion. You bring a strong command of modern web marketing strategies - including inbound and outbound campaigns, SEO, SEA, marketing automation, and continuous performance optimization. You enjoy working in a fast-paced environment, thrive with data, and know how to translate structured execution into measurable growth. If you're motivated by building scalable marketing engines and delivering clear, trackable impact, this role is for you. We're accepting applications over the next two months and will close the position as soon as we find the right match - so we encourage you to apply early. About the Role As a Growth Specialist, you'll work across multiple projects that drive lead generation, campaign performance, and product visibility. You’ll be responsible for researching, planning, executing, and analyzing marketing initiatives, while collaborating closely with our Sales and Product teams. You'll manage campaigns end-to-end, from concept and setup to optimization and reporting, while ensuring a consistent and compelling brand experience. In our dynamic marketing environment, there’s always something happening, and there are plenty of opportunities to jump in, take ownership, and make a meaningful impact. What You’ll Be Doing Innovate and Drive Growth Manage and optimize SEO and SEA initiatives Plan, launch, and improve paid ad campaigns (Google Ads, Microsoft Ads, etc.) Develop and manage landing pages aligned to campaign goals Create and refine CTAs across channels Build and execute email marketing flows (automations, drips, transactional, mass) Manage social media campaigns focused on lead generation and awareness Contribute to content creation for growth initiatives (ads, LP copy, nurture emails) Analyze and Improve Track campaign performance, conversions, and ROI Analyze marketing metrics to identify opportunities for growth Test, measure, and iterate using data-driven insights Collaborate and Execute Work closely with Sales to align messaging and improve lead quality Ensure cohesive brand representation across campaigns and platforms Communicate project progress clearly with internal stakeholders Resolve and Propel Identify bottlenecks or performance issues and propose actionable solutions Make pragmatic decisions to keep campaigns moving and goals on track Deliver Excellence Ensure all growth initiatives meet deadlines, stay within scope, and deliver measurable impact Maintain high standards of quality in all assets, campaigns, and reports Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery and escrow solutions that mitigate third-party risks for businesses worldwide. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization and a strong, supportive culture. What You Can Expect Passionate, fun-loving colleagues Startup mindset with room to grow and take ownership Regular team activities and gatherings Comprehensive onboarding with a structured ramp-up period Open communication and direct, constructive feedback A chance to excel in your career and make a meaningful impact About You Strong understanding of digital marketing, growth, and performance channels Skilled in SEO, SEA, lead generation, and campaign optimization Data-driven mindset with the ability to translate insights into action Excellent communication and collaboration skills Highly organized with strong analytical and strategic thinking Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts) Comfortable working cross-functionally with Sales, Design, Product, and Leadership Additional Requirements 3+ years of experience in growth, advertising, or digital marketing Experience with HubSpot, Google Ads, Microsoft Ads, and Figma Familiarity with Zapier is a plus Fluent in English (written and verbal) Strong organizational skills and ability to prioritize effectively A preference for pragmatism over idealism Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Marketing Copywriter Codekeeper is looking for a sharp, detail-oriented Marketing Copywriter with a strong grasp of modern web marketing - and a passion for writing that drives results. If you thrive in a fast-paced environment where your words directly influence performance, conversions, and brand perception, this role is for you. We're searching for a highly skilled writer who can balance creativity with precision - someone who not only produces compelling copy but also understands how to structure, optimize, and refine content for maximum impact. You'll take ownership of key marketing assets, working hands-on across campaigns while continuously improving performance through iteration and insight. We're accepting applications for the next two months and will fill the position as soon as we've found the perfect match. About the Role As a Marketing Copywriter, you'll work across multiple projects with a strong focus on crafting high-performing marketing copy. You will be responsible for producing, refining, and optimizing content that aligns with business objectives and drives measurable results. This role goes beyond writing - you’ll be expected to understand search intent, apply SEO and CRO principles, analyze performance, and continuously improve output. In our fast-paced environment, you won’t just deliver copy - you’ll actively shape and elevate how we communicate as a brand. What You’ll Be Doing Write and Optimize: Create high-quality, conversion-focused copy for websites, landing pages, emails, and campaigns Write compelling CTAs, sales collateral, and funnel content designed to drive action Produce SEO-optimized content aligned with search intent and structured for readability and performance Develop and refine landing pages with a strong focus on conversion rate optimization (CRO) Use AI tools effectively Edit and Elevate: Edit and refine content to ensure clarity, consistency, and high quality Maintain and enforce a consistent brand voice across all channels Apply strong attention to detail across all deliverables Analyze and Improve: Monitor content performance and identify opportunities for improvement Iterate on copy based on data, testing, and insights Continuously optimize messaging to improve engagement and conversion rates Collaborate and Deliver: Work closely with marketing, design, and development teams to execute campaigns Manage briefs effectively and ensure alignment across stakeholders Balance speed and quality, delivering strong work within tight timelines Contribute to a culture of high standards and continuous improvement Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Excellent copywriting skills with a strong focus on clarity and conversion Strong editing and proofreading abilities, with a high bar for quality Deep understanding of SEO best practices and search intent Experience writing for conversion, including landing pages, funnels, and CTAs Ability to analyze content performance and iterate effectively Skilled at using AI tools strategically Strong attention to detail and ability to maintain brand voice consistently Comfortable working cross-functionally with design and development teams Able to manage multiple projects and deliver quickly without sacrificing quality Pragmatic, organized, and solution-oriented Additional Requirements 3+ years of experience in copywriting, content marketing, or similar roles Experience with HubSpot and Figma is a plus Proficiency in English (written and verbal) Strong organizational and analytical skills Ability to adapt, prioritize, and perform in a fast-paced environment Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Marketing Operations Specialist Codekeeper is looking for a methodical and reliable Marketing Operations Specialist with a strong grasp of modern web marketing strategies and a clear talent for content creation and writing. This role is ideal for someone who thrives on working with structure, careful planning, and precision - yet enjoys a fast-paced environment where high-quality writing drives real impact. You'll play a key role in shaping messaging, supporting campaigns, and ensuring marketing initiatives are executed with consistency and clarity. Our ideal candidate is eager to grow within the industry and ready to actively contribute to every stage of marketing projects. You’re a strong, disciplined writer who’s prepared to roll up your sleeves, craft compelling content, and support campaigns with focus and accountability. We're accepting applications over the next two months and will close the position as soon as we find the right match - so we encourage you to apply early. Role Description As a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! Key Responsibilities Innovate and Navigate Managing and creating SEO optimized content (website, blog, social media etc.) Compiling landing pages Managing and creating CTAs Writing and analyzing emails (mass, transactional, drips) Managing and creating gated content and sales collateral (such as ebooks or infographics) Monitor and adjust content to fit our brands' guidelines Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve Set project timelines and ensure they are met by coordinating with various teams Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate Act as the main point of contact for all project stakeholders Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel Address project-related issues promptly and come up with effective solutions Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence Ensure all marketing projects are delivered on time, within scope, and within budget Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations More about Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For Strong writing, editing, and proofreading skills Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing Strong project management skills, with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements 3+ years of experience in content and marketing management Experience with HubSpot and Figma is a pre Proficiency in English, covering both written and verbal communication Excellent interpersonal skills Strong organizational skills and analytical thinking. A preference for pragmatism over idealism Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Philippines Outbound SDR (US Time Zone) Are you a driven, tech-savvy sales professional with a strong understanding of modern web SaaS and a passion for building relationships? Do you enjoy working in a fast-paced environment where no two days are the same and your work directly impacts growth? If so, this could be the perfect opportunity for you. At Codekeeper, you'll join a dynamic team where innovation, initiative, and customer experience are at the heart of everything we do. We're currently accepting applications over the next two months and will fill the role as soon as we find the right person to join our journey. About the Position As an Outbound SDR, you'll play a key role in driving outbound sales growth by identifying and engaging new business opportunities. In our fast-paced, ever-evolving environment, you’ll focus on demonstrating the value of our SaaS Source Code Escrow platform while delivering an exceptional customer experience throughout the sales journey. What You’ll Be Doing Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Argentina Paralegal with a passion for customer service (LegalTech) As a LegalTech company, we operate at the intersection of legal drafting and review, customer communication, and technical support. This is a dynamic, multifaceted role where legal expertise meets technology and client engagement. We're searching for a talented Paralegal who is passionate about customer service, detail-oriented, and confident working in a fast-paced SaaS environment. If you thrive in combining legal precision with problem-solving and direct client interaction, this role offers a unique opportunity to grow and make a real impact. We’ll be accepting applications over the next two months and will appoint the right candidate as soon as we find the perfect fit. Role Description As a Paralegal with a passion for customer service (LegalTech) within the Customer Success team, this role is pivotal in ensuring customers attain their desired outcomes using our product or service. This responsibility is crucial for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Colombia Paralegal with a talent for customer service (LegalTech) As a LegalTech company, we operate at the intersection of legal drafting and review, customer communication, and technical support. This is a dynamic, multifaceted role where legal expertise meets technology and client engagement. We're searching for a talented Paralegal with a genuine passion for customer service - someone who is detail-oriented, proactive, and eager to excel in a fast-paced SaaS environment. If you enjoy combining legal precision with problem-solving and client interaction, this could be the perfect opportunity for you. We’ll be accepting applications over the next two months and will appoint the right candidate as soon as we find the ideal fit. Role Description As a Paralegal with a talent for customer service within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: São Paulo, Brazil SaaS Sales Specialist Are you a tech-savvy sales professional who knows modern web-based SaaS inside and out? If you thrive in a fast-paced environment and want to make a real impact, this could be the role for you. At Codekeeper, you'll own the full sales cycle - prospecting, running demos, and closing deals with customers who need what we've built. You'll be a core part of a growing team where your results are visible and your voice matters. We're accepting applications over the next two months and will fill the position as soon as we find the right person About the Role As a SaaS Sales Specialist, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: South Africa Sales Development Representative (US Time Zone) Are you a driven, tech-savvy sales professional with a strong understanding of modern web SaaS and a passion for building relationships? Do you enjoy working in a fast-paced environment where no two days are the same and your work directly impacts growth? If so, this could be the perfect opportunity for you. At Codekeeper, you’ll join a dynamic team where innovation, initiative, and customer experience are at the heart of everything we do. We're currently accepting applications over the next two months and will fill the role as soon as we find the right person to join our journey. About the Position As a SDR, you'll play a key role in driving both inbound and outbound sales growth by identifying and engaging new business opportunities. In our fast-paced, ever-evolving environment, you’ll focus on demonstrating the value of our SaaS Source Code Escrow platform while delivering an exceptional customer experience throughout the sales journey. What You’ll Be Doing Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** JOB POSTING DETAILS REQUIRED SERVICE: Construction VA REQUESTED EXPERIENCE TIER LEVEL: Any MIN. HOURS/WEEK: 20–40 hours/week (Part-Time to Full-Time, client-dependent) SHIFT TIME ZONE: Flexible SHIFT HOURS: Flexible SHIFT DAYS: Monday to Friday NUMBER OF VAs: Pooling (Ongoing) GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English OR English/Spanish ACCENT PREFERENCE: Level A–B (native or near native accent required) REGION PREFERENCE: Any CLIENT INDUSTRY: Construction, General Contracting, Home Services, Trades, Development OVERVIEW We are actively pooling remote Construction Virtual Assistants to support general contractors, builders, developers, and home service businesses with administrative, operational, and executive support tasks . Construction VAs act as back-office support partners , helping construction companies stay organized, responsive, and efficient. The role focuses on coordination, documentation, scheduling, vendor communication, invoicing support, and workflow management — not physical or on-site construction work. Candidates may come from general admin, executive assistant, operations, logistics, or project coordination backgrounds. Prior construction experience is a plus but not required. Strong organizational skills and willingness to learn construction workflows are essential. INTERNAL TRAINING REQUIREMENT To be considered for active Construction VA placements, candidates will complete a short, self-paced internal training provided by our company. This training includes: Overview of the Construction VA role and common client expectations Introduction to construction terminology, workflows, and timelines How Construction VAs support project managers, owners, and field teams Best practices for handling scheduling, documentation, and vendor coordination This training ensures all Construction VAs enter client engagements with a baseline understanding of construction operations and admin workflows . KEY RESPONSIBILITIES Administrative & Executive Support Provide day-to-day administrative support to construction owners, project managers, or operations teams Manage email correspondence, follow-ups, and document organization Assist with calendar coordination, reminders, and scheduling Project & Operations Coordination Support project scheduling, task tracking, and workflow updates Maintain project folders, files, and documentation Assist with tracking permits, inspections, and compliance items (as directed) Vendor & Subcontractor Support Assist with vendor and subcontractor communication Track certificates, documents, and basic compliance requirements Support outreach, follow-ups, and coordination tasks Invoicing & Documentation Support Assist with invoice tracking, purchase orders, and expense documentation Support basic bookkeeping coordination (not accounting) Maintain organized records for financial and project documents Process & Workflow Support Follow client SOPs and help maintain repeatable admin processes Assist with creating or updating internal trackers, checklists, and documentation Support operational consistency across projects IDEAL CANDIDATE PROFILE The ideal Construction VA: Is highly organized and detail-oriented Comfortable supporting multiple projects simultaneously Communicates clearly and professionally Follows SOPs accurately and consistently Is proactive, reliable, and able to work independently Willing to learn construction-specific workflows and terminology Relevant backgrounds that translate well: Executive Assistant Operations Assistant Project Coordinator Logistics or scheduling roles Administrative support in service-based businesses QUALIFICATIONS Experience in administrative, operations, or executive support roles Strong written and verbal English communication Comfortable using task trackers, spreadsheets, and shared drives Able to manage recurring workflows and deadlines Construction or trade industry exposure is a plus, not required Willingness to learn industry-specific processes Experience with construction CRM, project management, or field-service software is preferred, including Buildertrend, Procore, JobTread, JobNimbus, AccuLynx, Housecall Pro, Jobber, or ServiceTitan. Hands-on Buildertrend experience is highly preferred. APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace or Microsoft Office Task/project management tools (ClickUp, Trello, Asana, etc.) Construction platforms (training provided, client-specific) Email and calendar systems SUMMARY We are building an ongoing pool of Construction Virtual Assistants to support construction companies with administrative coordination, operations support, and executive assistance. Candidates will complete a short internal training to gain foundational knowledge of construction workflows before being considered for active placements. This role is ideal for organized, reliable VAs who enjoy structured operations work and want to support fast-paced construction businesses behind the scenes.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11601 Bilingual Administrative & Client Support Assistant Independent Contractor – B-CPT-11601 Bilingual Administrative & Client Support Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The company is a fully remote education company specializing in live SAT preparation. The company is seeking an Administrative & Client Support Assistant to support student operations, administrative processes, client communications, onboarding activities, sales support, and technology-related responsibilities. This position combines backend administrative work, student and parent support, prospective client communication, and operational coordination. The company provides detailed training on its systems, communication standards, onboarding processes, and student workflows, so previous SAT-preparation experience is not required. The ideal candidate is highly organized, technologically proficient, an excellent communicator, and comfortable supporting multiple areas of the business as responsibilities evolve. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Administrative Operations & Student Support Review student diagnostics and pre-class work to identify missing or incomplete information, learning needs, or areas requiring follow-up. Create, review, and send individualized homework lists based on student progress and established processes. Track student progress and maintain accurate records across gradebooks, homework records, progress reports, and Google Classroom. Support student onboarding by organizing information, preparing materials, and assisting with access to required systems and resources. Complete pre-course checks, release course materials, and prepare operational documents. Assist with mock exams, including proctoring, reviewing submissions, and grading practice exams as trained. Monitor recurring tasks and maintain organized records in spreadsheets and internal systems. Perform administrative, operational, and documentation tasks as assigned. Learn new systems and take on additional responsibilities as company processes evolve. Client, Student & Parent Communication Communicate professionally with students, parents, and prospective clients through phone calls, email, and messaging platforms. Answer questions, address concerns, and provide accurate information. Follow up with students regarding missing assignments, deadlines, corrections, and course expectations. Monitor student communication channels during assigned shifts. Respond to routine inquiries using established templates, processes, and guidance. Document issues and communicate relevant updates internally. Escalate complex concerns to the appropriate team member when necessary. Client Intake, Onboarding & Sales Support Assist with client intake, onboarding, scheduling, and follow-up processes. Support sales-related activities, including communication with prospective clients and maintenance of accurate records. Coordinate appointments, onboarding activities, and operational follow-ups. Assist with maintaining CRM records and ensuring client information remains accurate and organized. Technology & Systems Support Use Google Workspace, CRM platforms, and other software systems to manage daily responsibilities. Monitor system-related issues and communicate updates proactively. Follow established procedures while exercising sound judgment when unexpected situations arise. Team Collaboration Coordinate with team members to ensure assigned responsibilities are completed accurately and on time. Participate in meetings, training sessions, and process-improvement initiatives. Communicate proactively regarding task progress, issues, and scheduling concerns. Contribute to a collaborative and supportive team environment. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, customer service, sales support, executive assistant, business-support, or related experience. Excellent written and spoken English and Spanish. Strong written and verbal communication skills. Experience communicating professionally by phone, email, and messaging platforms. Strong organizational, time-management, and recordkeeping skills. Proficiency with Google Workspace. Strong technology aptitude and the ability to learn new software quickly. Ability to work independently, solve problems, and exercise sound judgment. Reliable internet access and an appropriate remote work setup. Availability on Tuesdays, Wednesdays, Thursdays, Fridays, and Sundays. IDEAL CANDIDATE PROFILE Reliable, organized, and highly detail-oriented. Excellent written and spoken English and Spanish. Warm, patient, and professional when communicating with students, parents, and team members. Demonstrates strong attention to accuracy and quality control, including the ability to identify mistakes and carefully review completed work. Comfortable following detailed procedures and meeting established deadlines. Able to learn quickly, apply feedback, and adapt to evolving processes. Demonstrates sound judgment, initiative, and problem-solving skills. Comfortable working independently while also collaborating with a team. Dependable with an unconventional weekly schedule, particularly Sundays. Interested in a stable, long-term working relationship. APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace — Required Candidates must already be proficient in: Google Sheets — Data entry, spreadsheet organization, recordkeeping, and tracking information. Google Docs — Creating, reviewing, and updating documents. Gmail — Managing professional email communication. Google Drive — Organizing, locating, and managing files. Google Classroom — Navigating the platform, accessing student assignments, and managing classroom-related information. CRM Platforms - Preferred Experience using CRM systems to track client interactions, onboarding activities, and follow-ups. Company-Specific Systems — Training Provided Client will provide training on: Internal gradebooks and student-progress tracking systems. Company-specific Google Classroom workflows and procedures. Student communication platforms and internal operating systems. SAT preparation processes, diagnostic reviews, and homework procedures. Other education-related tools and operational workflows used by the company. Previous experience with client specific systems is not required. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) Daily Working Time: Approximately 9:00 AM–5:00 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time:  Approximately 9:00 AM–5:00 PM ET Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE:  Bilingual English and Spanish Required ACCENT PREFERENCE:  Level A–B (Excellent Written and Spoken English/Spanish Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Revolut is looking for a Support Specialist Retail to provide customer support through live chat, phone, and email and resolve customer issues.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Product & Content ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Content and Product Manager — a hybrid role at the intersection of digital product management, UX and premium content lifecycle management. You will own both the functional roadmap and the storytelling engine across the company's luxury brand platforms, so product improvements and content stay aligned with commercial booking targets and with a strict luxury brand identity. You will work on-site in one of the locations above, connecting global brand executives, on-property digital teams, copywriters and engineering. WHAT YOU'LL DO - Define, prioritise and manage the digital feature backlog for web and mobile touchpoints, aligning UX upgrades with commercial booking targets. - Oversee regional content workflows, localisation and asset deployment, so imagery and copy strictly match luxury brand identity. - Guide product designers on digital layouts that elevate high-yield property dimensions, such as premium suites, fine dining and wellness features. - Use ContentSquare, GA4 and A/B testing to analyse user friction, isolate booking drop-offs, and refine text and image layouts based on behaviour. - Act as the central translator between global brand executives, on-property digital teams, copywriters and agile engineering squads. - Keep product delivery and content operations in one plan, so new features launch with the right stories, assets and brand voice. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience that mixes product delivery and digital content management, preferably in high-end hospitality, premium airlines or luxury consumer retail. - Deep working knowledge of enterprise CMS suites (Adobe Experience Manager preferred), agile project trackers (Jira and Confluence) and enterprise analytics. - A strong grasp of software delivery flows, matched with a refined eye for high-end digital design and brand voice. - Experience running or partnering on CRO and A/B testing, and using behavioural data (for example ContentSquare and GA4) to improve layouts and booking performance. - Clear spoken and written English, and the confidence to align senior brand, property and engineering stakeholders. French or Arabic is an advantage depending on location. - Experience with localisation and multi-market content workflows is a plus. WHY THIS ROLE MATTERS FOR YOU - Product and content in one seat: You will own the roadmap and the storytelling, rather than handing one of them off. - Luxury storytelling with commercial targets: Shape how suites, dining and wellness are presented, with a clear line to booking performance. - Data-informed design: Use analytics and testing to decide what changes, not only brand instinct. - A central stakeholder role: You will be the translator between brand leadership, properties, writers and engineering. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the luxury platforms and teams you will represent. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Experience ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Digital Experience Specialist to improve the end-to-end digital guest journey on the company's premium brand platforms. This role balances strict luxury brand standards with data-led work to raise conversion, improve retention and remove friction in web and mobile booking. We are hiring at two levels on the same remit. As a Manager, you will set digital-experience priorities, lead CRO and brand-governance work, and may supervise Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and operational content support. The level will be confirmed during hiring, based on your experience. You will work on-site in one of the locations above, as a bridge between global brand managers, regional hotels and digital engineering teams. WHAT YOU'LL DO - Map and launch user-experience improvements on web and mobile, with a clear focus on conversion-rate optimisation (CRO). - Measure digital performance and guest friction using tools such as ContentSquare, GA4 and Tableau, and turn findings into concrete experience changes. - Act as a bridge between global brand managers, regional hotels and digital engineering, so experience work is commercially useful and operationally realistic. - Maintain pixel-perfect compliance with premium brand guidelines across web assets and content properties. - Depending on level: supervise internal Digital Specialists or external agency vendors delivering day-one operational content support, or execute that operational work yourself as a Specialist. - Prioritise a backlog of experience fixes and tests that reduce booking friction and support retention. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience managing or delivering e-commerce, digital product experiences or digital marketing, ideally in luxury travel, aviation or high-end consumer brands. (Manager-level candidates will typically have led programmes or people; Specialist-level candidates will be strong individual contributors with the same domain depth.) - Hands-on experience with enterprise CMS tools, such as Adobe Experience Manager, and with analytics suites (ContentSquare, GA4 and/or Tableau). - A numerical, test-and-learn mindset, with comfort operating in Agile ways of working. - A genuine appreciation for luxury aesthetic standards and the discipline to protect brand quality in digital execution. - Clear spoken and written English, and the confidence to work with brand, hotel and engineering stakeholders. French or Arabic is an advantage depending on location. - Experience in luxury hospitality, premium travel or high-end retail e-commerce is a strong plus. WHY THIS ROLE MATTERS FOR YOU - Shape the booking experience: You will work on the journey that takes a guest from interest to a completed booking on flagship luxury brand platforms. - Brand standards, backed by data: Combine pixel-perfect luxury guidelines with CRO, analytics and structured testing. - A bridge across the organisation: Work with global brand teams, regional hotels and engineering, not in a silo. - Manager or Specialist path: Join at the level that matches your experience, with a clear remit in either case. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brands and markets you will support. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Experience ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Digital Experience Manager to improve the end-to-end digital guest journey on the company's premium brand platforms. This role balances strict luxury brand standards with data-led work to raise conversion, improve retention and remove friction in web and mobile booking. We are hiring at two levels on the same remit. As a Manager, you will set digital-experience priorities, lead CRO and brand-governance work, and may supervise Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and operational content support. The level will be confirmed during hiring, based on your experience. You will work on-site in one of the locations above, as a bridge between global brand managers, regional hotels and digital engineering teams. WHAT YOU'LL DO - Map and launch user-experience improvements on web and mobile, with a clear focus on conversion-rate optimisation (CRO). - Measure digital performance and guest friction using tools such as ContentSquare, GA4 and Tableau, and turn findings into concrete experience changes. - Act as a bridge between global brand managers, regional hotels and digital engineering, so experience work is commercially useful and operationally realistic. - Maintain pixel-perfect compliance with premium brand guidelines across web assets and content properties. - Depending on level: supervise internal Digital Specialists or external agency vendors delivering day-one operational content support, or execute that operational work yourself as a Specialist. - Prioritise a backlog of experience fixes and tests that reduce booking friction and support retention. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience managing or delivering e-commerce, digital product experiences or digital marketing, ideally in luxury travel, aviation or high-end consumer brands. (Manager-level candidates will typically have led programmes or people; Specialist-level candidates will be strong individual contributors with the same domain depth.) - Hands-on experience with enterprise CMS tools, such as Adobe Experience Manager, and with analytics suites (ContentSquare, GA4 and/or Tableau). - A numerical, test-and-learn mindset, with comfort operating in Agile ways of working. - A genuine appreciation for luxury aesthetic standards and the discipline to protect brand quality in digital execution. - Clear spoken and written English, and the confidence to work with brand, hotel and engineering stakeholders. French or Arabic is an advantage depending on location. - Experience in luxury hospitality, premium travel or high-end retail e-commerce is a strong plus. WHY THIS ROLE MATTERS FOR YOU - Shape the booking experience: You will work on the journey that takes a guest from interest to a completed booking on flagship luxury brand platforms. - Brand standards, backed by data: Combine pixel-perfect luxury guidelines with CRO, analytics and structured testing. - A bridge across the organisation: Work with global brand teams, regional hotels and engineering, not in a silo. - Manager or Specialist path: Join at the level that matches your experience, with a clear remit in either case. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brands and markets you will support. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / E-commerce ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for an E-merchandising Associate to optimise how hotel rooms, amenities and packages are presented online. The aim is to maximise online revenue, increase direct web bookings, and strengthen digital visibility across the company's own booking channels and third-party online travel agencies (OTAs). This is a hands-on e-merchandising role. You will work on-site in one of the locations above, keeping the digital shelf accurate, visually strong and aligned with each brand's guidelines. WHAT YOU'LL DO - Manage the digital shelf: upload, organise and refresh digital assets — including room photography, virtual tours and service descriptions — so properties look exceptional online. - Coordinate with pricing and revenue-management teams so seasonal offers, promotions and packages display correctly. - Analyse user behaviour on hotel booking sites, remove friction in the booking path, and help turn lookers into bookers. - Partner with on-property or retail merchandise teams, where relevant, to keep online presentation aligned with on-site offers, inventory and tags. - Ensure listings adhere to regional and global visual and brand guidelines for the relevant luxury and premium brands. - Keep product and offer information current across direct channels and OTAs, and flag issues that could affect conversion or brand presentation. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience in e-merchandising, e-commerce, digital shelf management or a closely related digital marketing role, ideally in hospitality, travel, luxury retail or a similarly visual, product-led environment. - Experience presenting products or services online — including assets, descriptions, rates or offers — and working with a CMS. - Comfort with basic Excel and web analytics, and with using data to improve conversion on a booking or product site. - A solid grasp of how hospitality or local travel markets work, including how direct channels and OTAs sit side by side. - Strong spoken and written English. Regional languages, such as Arabic, are a strong plus depending on location; French is also an advantage, particularly for Paris. - A sharp eye for visual quality and brand compliance, and the discipline to keep rates, promotions and content accurate. - A background in marketing, hospitality management or a related field is useful but not required if your e-merchandising experience is strong. WHY THIS ROLE MATTERS FOR YOU - Own how properties appear online: Your work on photography, descriptions, rates and offers will sit in front of guests at the moment they decide to book. - Direct revenue impact: The role is measured on online presentation, booking conversion and the quality of the digital shelf. - Luxury brands, global channels: Keep premium properties consistent and compelling across owned sites and major OTAs. - Hands-on e-commerce craft: Work daily with CMS, assets, pricing teams and analytics, not only with strategy decks. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brand and commercial teams you will support. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.