Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is seeking an experienced Sales Engineer to join our team here in Dubai! The successful candidate will be responsible for providing technical leadership and guidance to our clients in the MENA region, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects.
What you will do:
- Upfront qualifications of merchants technical needs
- Work with Sales to provide product/business/tech knowledge in support of pre-sales activities
- Prepare and lead technical/commercial workshops
- Provide inputs for proposals and large and complex RFP and RFI responses
- Improve solution design, documentation and realisation of custom merchant solutions
- Improve communication with merchants on a technical level during the sales process
- Translate product, business and technical requirements into solutions
- Being constantly up to date with industry standards in order to offer the best bespoke solutions to our merchantsConduct thorough upfront qualification of merchant needs and technical infrastructure.
- Act as the primary technical subject matter expert, supporting the Sales team through all pre-sales phases.
- Design, prepare, and lead technical and commercial workshops for prospective merchants.
- Provide critical technical and solution design inputs for high-value proposals and RFP/RFI responses.
- Drive the improvement of solution design quality and documentation for complex solutions.
- Significantly improve the quality and clarity of technical communication with merchants.
- Expertly translate requirements into concrete, viable, and efficient solution designs.
- Maintain deep industry expertise to design best-in-class, bespoke solutions.
Qualifications
- 8+ years experience as a Sales Engineer / Solutions Architect or Pre-Sales Consultant
- Experience working in a technical client-facing role
- Familiar with API based integration methods, associated best practices, and related tools/frameworks
- Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology
- Commercially-minded
- Exceptional written and verbal communication skills
- Highly organized and able to prioritize shifting workloads and responsibilities effectively
- Able to thrive in a fast-paced environment
- Ability to translate technical jargon into business speak
- Previous exposure to RFI/RFP
- Very well-versed in payments; should understand the technicalities inside and out (ideally this should be a bonus requirement not a needed one)
- In depth payments industry exposure with an understanding of the related rules and regulations and payments schemes
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Планировать и реализовывать lifecycle journeys, сегментацию и кампании по удержанию, адаптированные для клиентов Forex (FX)
— Повышать вовлечённость клиентов и конверсию через тестирование, автоматизацию и персонализацию
— Отслеживать метрики эффективности CRM, циклы депозитов/активности и переводить данные в практические действия
Требования:
— Подтверждённый опыт в маркетингово-ориентированном CRM и удержании клиентов в индустрии Forex/Fintech
Location: London, United Kingdom
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
As Legal Counsel, you will own legal matters end-to-end—moving issues from question to resolution. You will collaborate directly with product, engineering, commercial, and marketing teams to turn legal requirements into workable agreements, product decisions, and operational processes.
What You Will Do
Contract & IP Management:
Draft, negotiate, and maintain commercial agreements, licensing, creator/performer releases, terms of service, and trademark/copyright protections.
Product & Business Support:
Partner with internal teams to help launch products, structure partnerships, and resolve disputes involving our platforms and technology.
Compliance & Trust & Safety:
Address content complaints, privacy requests, consent requirements, age assurance questions, and payment provider compliance.
External Counsel Coordination:
Direct specialist external lawyers by providing clear context, framing precise questions, and executing recommendations.
Legal Operations & Scalability:
Build standardized templates, clear escalation workflows, and a legal knowledge base to streamline recurring work.
What We Are Looking For
Qualifications & Background:
A legal qualification with proven experience handling commercial legal matters.
Core Legal Expertise:
Solid working knowledge of copyright, IP, commercial contracts, technology, privacy, and platform compliance.
Communication & Judgment:
Strong drafting and negotiation skills in English; ability to distinguish strict legal requirements from commercial trade-offs.
Working Style:
A proactive, curious investigator who communicates directly, takes initiative, and thrives in a fast-paced environment with shifting priorities.
Regulatory & Rights Management:
Familiarity with high-compliance digital content, user consent protocols, age assurance, and copyright managements.
Bonus Points
Experience with digital platforms, creator businesses, AI, VR, international operations, or high-compliance streaming media would be valuable.
A strong generalist mindset capable of bridging diverse operational areas and calling in specialist input when needed.
Hiring Process
HR Screening (30 min)
COS Interview (1.5 hour)
Team Interview (1 hour)
CEO Interview (45 min)
💼
Explore our hiring process
What we offer:
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to shape the legal foundation of a pioneering company
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Location: Cape Town, South Africa
Job Description:
Mortgage Case Manager
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Purpose of role
As a
Mortgage Case Manager
, you will be responsible for managing mortgage applications from submission through to mortgage offer and completion.
You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application.
The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process.
Key Responsibilities
Manage a pipeline of mortgage applications from submission through to offer and completion
Provide clients with regular, clear updates and proactively manage their expectations throughout the process
Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible
Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases
Proactively identify delays or issues and take appropriate action to keep applications moving
Ensure outstanding documents, information and lender requirements are followed up promptly
Maintain accurate and up-to-date case notes and records across internal systems
Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey
Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention
Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication
Escalate complex cases or potential issues appropriately
Skills & Knowledge
Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion
Excellent written and verbal English communication skills
Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities
Excellent attention to detail and accuracy
Confident and professional telephone manner
Strong problem-solving skills with a proactive approach to progressing cases
Comfortable working in a fast-paced, target and service-level-driven environment
Ability to build effective working relationships with clients, lenders, advisers and other third parties
Client-focused with a genuine commitment to delivering a high standard of service
Experience
Previous experience within mortgages, financial services or a similar case management environment is preferred
Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable
Strong customer service experience is essential
Previous administration or case management experience is essential
Experience managing a high-volume workload or pipeline would be advantageous
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
About the Role:
AI Gateway provides developers a unified API to connect applications and agents to hundreds of AI models, handling provider routing, billing, observability, and security controls. The Design Engineer will own product design and frontend implementation across multiple interfaces including dashboard, public model catalog, CLI, API responses, and code. Responsibilities include working with customers, product managers, and engineers to understand problems, explore solutions, build and ship production experiences, and learn from post-launch results. The role involves designing and building production experiences across website, dashboard, CLI, and APIs, making complex AI-related concepts understandable and creating extensible design patterns. The engineer will ensure quality after launch, including visual and interaction craft, accessibility, performance, resilience, and instrumentation, and will use coding agents to explore and implement ideas.
What You Will Do:
— Own product design and frontend implementation for the journey from discovering a model to operating AI in production.
— Design and build production experiences across website, dashboard, CLI, and APIs.
— Make models, providers, credentials, routing, budgets, logs, performance, privacy, and governance understandable and create extensible patterns.
— Engage directly with customers and use product data to understand problems, define success, and improve the product.
— Maintain quality after launch including accessibility, performance, and resilience.
— Use coding agents to explore, test, debug, and take responsibility for shipped code.
About You:
— Demonstrated experience in identifying, designing, building, shipping, and learning from production-quality web applications.
— Proficient in React and TypeScript, able to contribute confidently in a large codebase.
— Strong visual and interaction design skills, able to make technical or data-rich products understandable while retaining advanced user control.
— Comfortable working across graphical interfaces, CLI workflows, API behavior, and implementation details, with attention to accessibility, performance, failure recovery, and instrumentation.
— Use customer research and product data to make decisions, communicate clearly, challenge ideas constructively, and adapt based on evidence.
— Experience using coding agents daily, with ability to explain, test, debug, and take responsibility for code produced.
— No required path; candidates may come from product design, frontend engineering, creative development, or other backgrounds.
Bonus If You:
— Have experience with developer tools, infrastructure products, model marketplaces, or observability.
— Have worked with AI models, providers, inference platforms, guardrails, or AI application tooling.
— Have experience with APIs, command-line tools, structured product content, or agent-facing interfaces.
— Have built applications or agents with Vercel’s AI SDK or AI Gateway.
Compensation & Benefits:
— Competitive compensation package including equity.
— Inclusive Healthcare Package.
— Mentorship and support for professional growth including events.
— Flexible Time Off.
— Equipment and WFH budget provided.
— Salary range for San Francisco base: $208,000 - $312,000 per year, adjusted by location.
Work Format:
— Fully remote for candidates located beyond commuting distance from SF, NY, London, or Berlin offices.
— In-office anchor days (Monday, Tuesday, Friday) if within commuting distance.
Equal Opportunity:
— Vercel is committed to an inclusive community and does not discriminate based on protected characteristics.
— Encourages all to apply even if not meeting every job description criterion.
About Calm:
Calm is the leading mental health brand on a mission to make the world happier and healthier. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in ten languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health.
What You'll Do:
As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention. You'll set the priorities, design and run the experiments that test them, and partner with engineering, product design, marketing, data, and research to ship what works. Your goal is to make it effortless for users to form a lasting mindfulness habit while helping Calm reach and sustain its growth goals. You will drive measurable impact across top-of-funnel conversion, trial-to-paid transitions, user activation, and long-term retention. You will design, execute, and analyze product experiments in collaboration with engineering, design, marketing, and data science teams.
Day to day, you will:
— Own growth strategy and roadmap: Develop and own Calm's growth product strategy and roadmap, translating company revenue, subscriber, and DAU goals into a prioritized set of bets across activation, conversion, and retention.
— Run a high-velocity experiment program: Form sharp hypotheses, design and ship A/B tests with engineering and data science, and read results honestly — including the ones that don't win.
— Remove friction from key journeys: Use quantitative and qualitative data to find where users drop off in onboarding, habit-building, and account flows, then test simpler paths through them.
— Ship habit mechanics: Build the features that help users plan, track, and celebrate progress, so a first session becomes a daily practice.
— Write PRDs that make decisions easy: Spell out the job to be done, the opportunity, success metrics, and the plan to ship and iterate — then bring engineers, designers, marketers, and leadership along as the plan changes.
Who You Are:
— A growth PM, or equivalent, with 4+ years in consumer product, owning a growth metric (subscriber growth, conversion, retention) and setting strategy across consumer mobile (iOS and Android) and web.
— A subscription-business operator fluent in economics of consumer subscription (trial and paywall conversion, LTV, churn) and product decision impacts.
— Experienced in fast experiment design and analysis (A/B tests, holdouts, sequential testing) with statistical judgment.
— Data-fluent, adept at sourcing quantitative and qualitative data to prioritize roadmap and make feature calls.
— Knowledgeable in habit formation mechanics (streaks, reminders, progress, celebration).
— AI-native and tooling-fluent, proficient in leveraging AI tools to drive team velocity and workflows.
— Technically agile, comfortable discussing complexity and tradeoffs with engineers, able to prototype ideas.
— Exceptional at documentation and organization, maintaining experiment logs, results archives, and roadmap docs.
— A low-ego, persuasive partner, clear in communication with stakeholders and leadership, improving cross-functional collaboration.
Nice to Haves:
— Experience in subscription-based consumer tech (onboarding, paywalls, retention initiatives).
— Familiarity with product analytics or experimentation tools (e.g., Amplitude).
— Experience or passion for health & wellness domain.
— Experience developing features that drive habit formation and lifestyle change.
Minimum Requirements:
— 4+ years of relevant experience in growth, product management, or equivalent.
Compensation and Benefits:
— Base pay range: $147,800 - $226,700 per year, determined by geographic pay model based on employee location.
— Eligible for equity, comprehensive benefits, 401k, and flexible time off.
Additional Information:
— Calm is committed to diversity, equity, inclusion, and providing reasonable accommodations.
— Employment offers contingent on background check; some roles may require drug screening.
— Calm participates in E-Verify for US-based positions.
Location: Remote Roles - EMEA; Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
The senior role focused on optimizing and growing our Simple Trading products in Europe.
Act as the product expert for European retail customers and local markets. Identify local customer needs, market differences, and growth opportunities, then translate them into simple and effective product improvements.
The role focuses on mainstream retail customers rather than advanced trading or derivatives. Success will be measured by local product adoption, conversion, repeat investment, retention, and sustainable growth.
What You’ll Be Doing
European Product Optimization
Own product optimization for Simple Trading across key European markets.
With the convergence of retail crypto into next-gen banking products, the ideal candidate will have experience in identifing local customer needs and product gaps across onboarding, fiat funding, first purchase, buy, sell, swap, portfolio management, savings/ investments and spending, withdrawals.
Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements.
Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data.
Simple Trading Experience
Simplify complex crypto concepts for first-time and low-frequency retail customers.
Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery.
Ensure the experience is intuitive and consistent across App and Web while addressing important local market differences.
Local Growth
Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation.
Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections.
This can also include lifestyle-esque product levers for growth, monetisation and engagement.
Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives.
Track and improve key metrics
Market Expertise
Maintain a strong understanding of European retail crypto, digital banking, brokerage, payments, and savings products.
Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic.
Translate local customer and competitive insights into actionable product improvements.
Cross-Functional Execution
Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements.
Influence priorities through strong market insight, product judgement, and data without formal people-management responsibility.
What We Look For In You
Must-have
7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products.
Strong hands-on experience building or optimizing consumer products for European markets.
Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences.
Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM.
Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement.
Ability to simplify complex financial or technical products into intuitive customer journeys.
Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads.
Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery.
Excellent product judgement, structured thinking, written communication, and stakeholder management.
Fluent English and comfortable working remotely across European time zones.
Nice-to-have
Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic.
Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products.
Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods.
Experience launching or localizing products across multiple European countries.
Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products.
Knowledge of an additional European language.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Vietnam
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in Vietnam (Remote).
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Philippines. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Vietnam
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Vietnamese
and basic English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Medan, Indonesia; Pematangsiantar, Indonesia; Tebing Tinggi, Indonesia; Tanjung Balai, Indonesia; Balige, Indonesia
Make a Meaningful Impact—From Anywhere.
Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals.
This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice.
Why Join Intellect
You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide.
What You’ll Do
Provide 1-on-1 telehealth and/or onsite clinical support
Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more
Partner with our internal clinical team to improve programs and platform outcomes
Requirements
Education:
Master’s degree in
Counseling
or
Clinical Psychology
Expertise:
CBT or other evidence-based approaches (MI, DBT, SFBT, etc.)
License:
Must hold valid and active
SIPP (Surat Izin Praktik Psikolog)
or SIPPK (Surat Iz
in Praktik Psikolog Klinis)
issued in Indonesia, along with a
current registration (STRP).
Experience:
Minimum of
300 post-master’s clinical hours
Languages:
Fluency in
English
and
Bahasa Indonesia
Preferred:
EAP experience, adult counseling, or managerial coaching
Bonus:
Openness to occasional onsite work in
Sei Mangkei.
If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.
Medan, Indonesia; Pematangsiantar, Indonesia; Tebing Tinggi, Indonesia; Tanjung Balai, Indonesia; Balige, Indonesia
Location: Malta; Spain; France; Isle of Man; Gibraltar
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Unlock your full potential as a
Country Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this unique B2B role, you will take ownership of a major partner account and its portfolio within
a highly lucrative, targeted European market
. You won't just be overseeing regional strategy; you will be assisting the partner's operational performance, connecting the partner's goals with our internal teams. If you possess a data-driven mindset, strong leadership skills, and a passion for scaling local markets, we would love to hear from you!
What we want you to do:
Regional Performance & Reporting:
Report on the performance of the specific country that the partner operates in, ensuring alignment with their regional growth and ROI objectives.
Website & Affiliate Optimization:
Continuously monitor and optimize the partner's regional websites for an exceptional user experience, and oversee localized affiliate activities to ensure compliance and drive acquisition growth.
Market Analysis & Strategy:
Conduct thorough market studies and competitor comparisons, crafting comprehensive, data-backed go-to-market strategies tailored to this specific European territory.
Localization & Promotion:
Champion the nuances of this specific market to ensure seamless adaptation across all teams. Discover and implement innovative methods to promote the partner's products.
Stakeholder Collaboration:
Collaborate closely with Team Leads, department heads, and internal stakeholders to maintain alignment on all regional and operational goals.
Requirements
Market Leadership:
Proven experience as a Country Manager, market lead, or in a similar role owning performance for a local or regional market, preferably a French-speaking European market.
Target Market Fluency:
Full professional proficiency in
French
(essential for managing the localized partner portfolio, reviewing regional content, and analyzing market data), plus professional working proficiency in English (B2 or higher).
Performance & Reporting:
Strong analytical skills, with the ability to report on country performance, interpret market and channel data, and recommend actions that support the partner's regional growth and ROI objectives.
Website & Affiliate Oversight:
Experience monitoring and optimizing regional websites for user experience, and overseeing localized affiliate activity to support compliant acquisition growth.
Market Analysis & Strategy:
Experience conducting market studies and competitor comparisons, and turning those insights into data-backed go-to-market strategies for a specific territory.
Localization & Promotion:
Ability to champion local-market nuance across internal teams and to identify practical ways to promote the partner's products in the territory.
Stakeholder Collaboration:
Excellent communication and stakeholder-management skills, with a track record of connecting a partner's local goals with internal teams (marketing, content, CRM, affiliates and operations).
Industry Experience:
Experience in management, business development, affiliate or CRM work in the iGaming industry is a plus.
Benefits
🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market.
💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration.
🌍 Experience an international work environment with a passionate, motivated and professional team.
🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's most sought-after marinas.
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
, connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of B2B services with us? Apply today and become a part of something truly spectacular!
Location: Azerbaijan; Ukraine
About Onedome
We're a UK fintech building high-throughput digital infrastructure for the mortgage and property space. Recently acquired Trussle. We're taking our platform to the next level: fully automated, self-healing, observable, and built to handle real traffic spikes (we have a TV launch coming up).
The role
You'll be our senior platform engineer. Not a traditional ops role. You'll treat infrastructure as a product, build the internal developer platform our engineers deploy through, and bring SRE discipline into the application tier when it's needed.
You won't have a platform team to lean on. You'll be building that capability. We know exactly what we need.
What you'll do
Own 5 AWS accounts across the organisation (QA, Prod, Infra, plus two others)
Architect and maintain infrastructure as code with Terraform. Replace the click-ops that's still around
Stand up CI/CD pipelines engineers actually want to use. Blue/green and canary where it makes sense
Run releases reliably and reduce key-person risk on the deploy process
Set up monitoring, alerting, and incident response so we catch issues before customers do. Define SLIs and SLOs that map to real user journeys
Lead incident response as the primary infra responder. Run blameless post-mortems
Patch and harden the platform. We're a fintech, this matters. IAM least privilege, secrets management, vulnerability scanning, MFA enforcement
Lead infrastructure work for the TV launch: traffic spikes, autoscaling, capacity planning, runbooks
Partner with backend engineers when production issues cross into the app tier. JVM tuning, connection pools, async patterns, memory leaks
Architect multi-region DR. Drive the platform toward self-healing
Optimise cost across DynamoDB, Lambda, and the wider AWS footprint
Set architectural guardrails with tech leads and SWEs. Mentor engineers as the platform capability grows
You must have
6+ years hands-on AWS in production (VPC, IAM, EC2/ECS/EKS, Lambda, S3, CloudFront, Route53, RDS, DynamoDB, SQS)
Production Terraform (Terragrunt a plus). Multi-environment state management
Production Kubernetes and Docker. EKS specifically
Strong CI/CD experience: GitHub Actions, GitLab, Jenkins, or ArgoCD. GitOps practices
Strong infrastructure security: IAM least privilege, secrets, patching, vulnerability scanning, MFA enforcement
Observability from scratch: CloudWatch, Datadog, Grafana, Prometheus, OpenTelemetry, or ELK
Solid backend competency in Java (Spring Boot), Python, or Node. Understanding of JVM, concurrency, async systems
Comfort being the senior infrastructure person. Self-directed, opinionated, disciplined about documentation
B2/C1 Level English
Nice to have
Fintech or other regulated industry experience
DynamoDB at scale (we run many tables with PITR and S3 exports, Lambda-driven daily incrementals)
AWS cost optimisation track record
Past experience as a first infrastructure hire at a small team
Building internal developer platforms or self-service tooling
AWS DevOps Pro, Solutions Architect Pro, or CKA
Service mesh experience (Istio, Linkerd) and DevSecOps practices
Firebase or GCP exposure (we have a small footprint there)
What you won't get from us
A platform team to lean on. You'll be building that capability
Click-ops everywhere. You'll be replacing what exists with IaC
Ambiguity about the work. We know exactly what we need
Working setup
UK working hours.
Fully remote across the EU
Tooling: Microsoft 365, Teams, Planner, Nuclino, GitHub
aws-vault with MFA enforcement on all accounts
Sustainable on-call rotation
Salary: $4,000 – $5,000 / month
Location: New York; San Francisco
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Manager, Account Management to join our NORAM Account Management team in New York. This is an opportunity to lead strategic relationships with some of the region’s most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com.
You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience.
This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance.
HOW YOU’LL MAKE AN IMPACT
- Own and execute account development plans for a portfolio of strategic NORAM merchants.
- Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership.
- Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through.
- Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans.
- Identify and advance opportunities across payment volumes, product adoption, geographic expansion, and broader commercial growth.
- Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams.
- Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements.
- Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements.
- Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations.
- Provide regular account updates, risk visibility, and forward-looking plans to NORAM and global leadership.
- Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants across the region.
WHAT WE’RE LOOKING FOR
- 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting.
- Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders.
- Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations.
- A strategic, analytical, and data-driven approach to account planning and decision-making.
- Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment.
- Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the NORAM market.
- Clear and compelling communication skills, with the ability to influence internally and externally at all levels.
- Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities.
- High ownership, organization, and follow-through, especially when priorities shift or information is incomplete.
- Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Warsaw, Poland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Madrid office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Задачи:
— Отвечать на запросы клиентов по электронной почте, чату и телефону своевременно и профессионально
— Помогать с запросами на обслуживание, обновлениями расписания и общей поддержкой аккаунтов
— Предоставлять четкую информацию о доступных услугах и вариантах
— Вести точные записи с использованием внутренних систем и CRM-инструментов
— Решать базовые проблемы клиентов и при необходимости эскалировать сложные вопросы
— Следовать внутренним процессам для обеспечения качества и последовательности
— Поддерживать инициативы команды и постоянное улучшение клиентского опыта
Требования:
— Предыдущий опыт в обслуживании клиентов, гостиничном бизнесе, колл-центре или административных ролях приветствуется
— Сильные навыки письменного и устного общения
— Умение работать самостоятельно в удаленной среде
— Базовые компьютерные навыки и способность быстро осваивать новые системы
— Надежное интернет-соединение и рабочее место без отвлекающих факторов
— Внимание к деталям и организационные навыки
— Позитивный настрой и ориентация на решение проблем
Условия:
— Гибкость удаленной работы
— Конкурентная оплата с возможностями на основе производительности
— Гибкий график работы
— Постоянное обучение и профессиональное развитие
— Поддерживающая и совместная команда
— Возможности карьерного роста на основе результатов работы
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
УдалённоLondon, United Kingdom
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