Location: Munich
Workplace: Remote
Role Highlights
- Senior R&D Supply Chain Specialist
- Global Supply Chain
- Munich
- Permanent Employment
- Office/On-site based
- Language: German (native) / English (B2 minimum)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a highly driven and technically proficient Senior R&D Supply Chain Specialist to join our fast-moving Global Supply Chain Organization in support of engineering. This role sits at the center of rapid hardware development, supporting engineering teams designing and building complex electronic systems under tight, shifting timelines.
You will operate with a startup mindset—moving quickly, removing obstacles, identifying creative sourcing paths, and keeping development builds on track despite evolving designs, supply volatility, and aggressive schedules. You must be comfortable with ambiguity, thrive under pressure, and bring a deep understanding of electronics, PCB manufacturing, and hardware prototyping.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
EXPECTED OUTCOMES & RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on component availability, alternates, obsolescence, and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement for electronic components, PCB fabrication, PCBA assembly, connectors, sensors, RF parts, embedded modules, and custom mechanical parts.
- React quickly to BOM updates and design pivots, securing materials that keep prototype and pilot builds moving with minimal downtime.
- Manage relationships with agile suppliers capable of quick-turn, small-batch production.
- Lead efforts to find alternative components or new supply paths within hours—not weeks—when shortages occur.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Work closely with electronics suppliers to understand lead time constraints, technical manufacturing capabilities, DFM implications, and opportunities for fast-track builds.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate accelerated manufacturing slots, expedite shipments, and secure prototypes under extremely compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks—communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active programs; proactively propose mitigation actions.
- Keep sourcing documentation, cost tracking, and procurement data updated even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
EXPECTED COMPETENCIES & QUALIFICATIONS
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement, or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions—tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Proficiency with ERP systems and engineering/project tools.
- Strong communication, problem-solving, and negotiation abilities.
ADVANTAGEOUS TO HAVE THESE COMPETENCIES
- Experience in hardware startups, deep-tech environments, or fast-paced R&D organizations.
- Existing relationships with PCB/PCBA vendors, distributors, and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is, dependant on experience, and will be negotiated individually
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview
4. Interview with Head of Trust and Safety
5. Interview with Head of Operations
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview
4. Interview with Head of Trust and Safety
5. Interview with Head of Operations
6. Culture Interview (People Ops)
7. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
The Role
We’re looking for a QA Manager to own end-to-end quality across hardware, firmware, PlayOS, and game experiences for Nex Playground. This is a role for someone who enjoys hands-on testing and debugging while also shaping test strategy, release criteria, and the overall quality bar.
Your mission is to ensure every hardware revision works seamlessly with PlayOS and our games—delivering a stable, responsive, compatible, and delightful experience in real-world conditions. You’ll partner closely with the engineering team and game cells to identify risk, prevent regressions, and support confident release decisions.
Key Responsibilities
Hardware compatibility & system validation
Own validation for hardware bring-up and ongoing compatibility across hardware revisions, PlayOS versions, and game builds.
Develop and maintain risk-based test plans across EVT, DVT, and PVT—or equivalent development stages—including:
boot, update, rollback, and recovery flows
input, tracking, peripherals, and connectivity
long-session stability, power cycles, and intermittent failures
storage integrity and save-data behavior
Maintain a clear compatibility matrix covering hardware revisions, PlayOS versions, firmware versions, and game builds.
Partner with engineering teams to isolate hardware–software issues and verify fixes.
Firmware quality & release gating
Own the test strategy for firmware and PlayOS updates, including upgrade and downgrade paths, interrupted updates, failure scenarios, sleep/wake behavior, backgrounding, resume, and recovery.
Define manual validation and integrate automated checks into OTA release workflows where appropriate, covering installation, staged rollout, rollback, interruption handling, and recovery.
Establish quality gates, entry and exit criteria, and evidence-based go/no-go recommendations for hardware and firmware releases.
Assess release risk, track critical issues, and ensure regressions are understood before rollout.
Performance, reliability & real-world readiness
Validate system compatibility across PlayOS and game releases, including input, tracking, performance, save data, and update-related regressions.
Define and validate measurable quality targets such as frame-rate stability, responsiveness, latency, memory usage, thermal behavior, and crash-free sessions.
Execute long-run, stress, and recovery testing to identify memory leaks, degradation over time, and intermittent failures.
Test representative user environments, including network variability, display configurations, device states, user flows, and edge conditions.
Automation & tooling
Build and maintain reliable automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows where appropriate.
Integrate high-value automated checks into release workflows and make failures easy to diagnose.
Develop lightweight tools and scripts that accelerate setup, validation, data collection, and troubleshooting.
Communication, vendor management & cross-functional leadership
Produce actionable bug reports with clear reproduction steps, environment and build details, logs, impact, and supporting evidence.
Drive defect triage and prioritization with engineering and product partners, particularly during release cycles.
Manage external vendors, including scope, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance.
Communicate quality status and release risk clearly, helping teams make informed tradeoffs and decisions.
Champion consistent testing practices and raise the quality bar across teams through influence and collaboration.
Key Requirements
Strong hands-on QA experience in system-level testing, firmware or OS validation, or hardware–software integration.
Demonstrated ability to design risk-based test strategies and execute thorough exploratory testing.
Experience validating firmware or OTA update flows, including failure handling, rollback, and recovery.
Experience investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic evidence.
Ability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language.
Experience coordinating external QA partners or vendors and holding deliverables to clear quality standards.
Clear written and verbal communication, sound judgment, and strong cross-functional collaboration.
Nice-to-have
Experience with consumer electronics, hardware bring-up, EVT/DVT/PVT, or manufacturing test concepts.
Experience with game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tooling.
Familiarity with Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps.
Experience building test infrastructure, managing device labs, or validating staged software rollouts at scale.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Limassol, Cyprus; Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria
Workplace: hybrid
This role leads IT third-party management and procurement at Capital.com, delivering it against the strategy and priorities set by the VP of IT Operations. You own the full third-party lifecycle (search, onboarding, relationship management and offboarding) and the procurement of hardware, software and IT services, and you make the function the single, front-loaded entry point for buying: fast for the business, controlled for the company. You turn ad hoc, reactive vendor work into defined, repeatable processes that partner teams can rely on, with controls scoped to each vendor's risk. Working in a regulated group (FCA, CySEC and others), you keep third-party risk and spend under control while the business moves at speed, and you lead the IT Procurement team.
What You Will Do:
Lead IT third-party management and procurement and deliver it against the strategy and priorities set by the VP of IT Operations.
Own and run the third-party lifecycle end to end: search, onboarding, relationship management and offboarding, as defined, repeatable processes.
Own procurement of hardware, software and IT services, from sourcing and negotiation through purchase and renewal, as a single front-loaded entry point.
Scope controls to vendor risk through triage and tiering: first-pass assessment runs in the team, with Legal, Security, Compliance and IT Compliance confirming under agreed SLAs.
Design processes from scratch: document procedures, visualise workflows, then roll them out with training, feedback and iteration until they actually work.
Use process automation and AI to front-load checks and cut manual effort across the lifecycle.
Partner with Asset Management and FinOps so vendor, contract, spend and asset data stay one non-duplicated source of truth.
Give Finance and Treasury forward visibility of spend and payments: what, when, how much, which entity, which method.
Meet third-party regulatory and audit obligations by design (DORA register of information and similar), so reports are extracted, not assembled by hand.
Line-manage and develop the IT Procurement team; set direction, priorities and quality bars.
Who You Will Work With:
Asset Management and FinOps specialists: vendor, contract, spend and asset data as one shared source.
IT Infrastructure and IT Service Desk: requirements, deployment and support of purchased solutions.
Legal and Finance (budgeting and accounting): contracts, budget gates, payments and cost.
Compliance and IT Compliance: third-party risk framework, second-line confirmation and regulatory obligations.
What You Bring:
Experience leading vendor or third-party management and procurement in a regulated organisation (FCA, CySEC or similar); regulated experience is essential.
A track record of delivering against an agreed strategy and roadmap while bringing your own judgment to reach the outcome.
Proven ability to build processes from scratch: documenting procedures and visualising workflows.
Strong process rollout skills: you train people, gather feedback and iterate until the process works in practice, not just on paper.
Experience running the full vendor lifecycle and IT procurement (sourcing, negotiation, contracts, renewals, offboarding).
Comfort scoping controls to risk and working with Legal, Security and Compliance as defined interfaces.
People leadership: you lead a procurement team, set standards and develop people.
Excellent negotiation and stakeholder skills across business, engineering and control functions.
Nice to Have:
DORA knowledge and experience with a register of information.
Process automation, and active use of AI to speed assessment and administration.
Jira workflow at user level (no admin required).
Familiarity with third-party risk frameworks, outsourcing requirements, ISO 27001 or SOC 2.
Fintech, brokerage or banking experience.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Build AI workflows that Commercial teams actually use and prove the impact. We are looking for a Commercial AI Solutions Specialist to turn high-value Commercial problems into practical, adopted AI workflows.
You will own use cases end to end: discovering problems, assessing and prioritising opportunities, rapidly prototyping solutions, supporting deployment, driving adoption, and measuring business impact. This is a hands-on role for someone who combines curiosity, structured problem-solving, and strong delivery ownership.
You do not need deep expertise in every AI tool or in payments. We do expect evidence that you have learned a new domain quickly, independently built and shipped at least one useful workflow, and translated an ambiguous business problem into a measurable outcome.
WHAT EARLY SUCCESS LOOKS LIKE
During the first 90 days, you will build a strong understanding of Commercial priorities and workflows, develop a credible pipeline of use cases, and deliver practical quick wins. You will also establish the foundations for measuring adoption, productivity, and commercial impact as the portfolio develops.
By day 90: two workflows live with real Commercial users, each with a named business owner, a measured before/after delta against a pre-build baseline, and sustained weekly active use.
WHAT YOU WILL DO
- Partner with Commercial teams and Revenue Operations to identify workflow pain points and high-value automation and AI augmentation opportunities.
- Investigate problems, map current processes, establish an evidence-based baseline, and define clear use-case outcomes.
- Build, test, and rapidly iterate on prototypes using AI-assisted coding tools, automation, and low-code or no-code platforms.
- Take approved use cases from discovery through deployment, adoption, and impact measurement.
- Design pragmatic human-in-the-loop workflows, controls, and feedback mechanisms.
- Coordinate with relevant technical, data, security, and risk partners when a solution requires platform support or formal approval.
- Support the enablement of end users through clear documentation, demonstrations, training, and ongoing iteration.
- Maintain visibility of progress, dependencies, risks, adoption, and realised impact.
WHAT WE ARE LOOKING FOR
- Evidence of having built and shipped at least one useful workflow, automation, AI-powered tool, or prototype that real users used in practice.
- Evidence of rapidly learning a new domain or capability and independently delivering a measurable business outcome.
- Experience owning work from an ambiguous problem through to an implemented solution.
- Strong analytical and data literacy, including the ability to interpret data, establish baselines, and evaluate outcomes.
- Hands-on experience building useful workflows, automations, or prototypes using low-code or no-code platforms, automation tools, or AI-assisted coding tools.
- Structured problem-solving skills and the judgement to distinguish valuable use cases from attractive distractions.
- Strong stakeholder management and communication skills, with the ability to influence without formal authority.
- A bias toward action, experimentation, and iteration, balanced with appropriate attention to risk and governance.
- The ability to work independently while escalating material decisions and dependencies appropriately.
DESIRABLE EXPERIENCE
You are not expected to have every item below. These are examples of experience that may help you succeed in the role; we will assess evidence of learning agility, delivery, and judgement over checklist matching.
- Experience in a Commercial, go-to-market, Revenue Operations, payments, fintech, or other regulated-industry environment.
- Familiarity with generative AI, agentic workflows, APIs, workflow automation, data visualisation, or prompt and evaluation techniques.
- Experience explaining a new workflow, gathering user feedback, and supporting adoption across stakeholders.
- Hands-on experience building AI-powered tools, agents, or automations that other people used in their real work.
- Familiarity with agentic development tools, APIs, and SQL; named tools such as Claude Code, Cursor, and Codex are examples rather than requirements.
- You can read code, understand logic, and steer and debug an agentic coding tool.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
Location: Philippines
Workplace: OnSite
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
- As an Account Executive | SLED at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! This is a highly impactful individual contributor role.
- You’ll combine your knowledge of higher education and state and local government procurement with a deep understanding of Ramp’s value proposition to grow Ramp’s presence and product usage within the SLED space.
WHAT YOU’LL DO
- Drive revenue for Ramp, owning the entire sales cycle through close
- Develop strategies for closing opportunities within your assigned territory
- Develop winning sales strategies that focus on compelling value propositions.
- Liaise with, influence, and indirectly lead cross-functional partners to align on strategy and execution
- Leverage sales methodologies to uncover prospect needs and pain points
- Own sales activity and monthly revenue forecasting in Salesforce and Gong
- Collaborate with product, design, and engineering teams to incorporate customer feedback
- Routinely represent Ramp at industry conferences nationally and regionally
WHAT YOU NEED
- 5+ years of quota-carrying sales experience, with a consistent record of exceeding goals
- Proven experience in sales with a track record of closing deals within the SLED space
- Strategic thinker with a systems mindset; able to synthesize market insights, assess competition, and design scalable strategies for new verticals
- Experience in a fast-paced SaaS or GTM environment is a plus
- Strong data-driven decision-making skills and ability to create scalable sales systems
- Excellent communication, presentation, and influencing skills; capable of articulating technical, contractual, and financial value to senior stakeholders
- Proven ability to collaborate with cross-functional teams and drive process improvements
- High-energy, service-oriented leader with a strong work ethic and problem-solving mindset
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mexico; Philippines; Brazil; Chile; Serbia; Latvia
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our Client
AI powered ecommerce agency. They have worked with 500+ DTC and ecommerce brands, managed $250M+ in media spend and delivered $2B+ in client revenue. They run paid social, paid search, email/SMS, CTV, TikTok Shop, Amazon, UGC and CRO for a portfolio of DTC brands.
Their team is lean and works in pods. Each pod has a pod lead who owns strategy and client relationships, a media buyer who owns execution and performance, content managers, and creative support. They use AI throughout our workflow, from account audits to landing page builds to creative reporting, so one strong media buyer can do the work of three.
This is a fast environment. If you are ambitious and hard-working, it will move your career faster than most agencies can. If you need a lot of structure or prefer a slow pace, it is not the right fit.
The Role
You will be the media buyer in one of our pods, managing Meta campaigns (with TikTok as a secondary channel) across a portfolio of ecommerce accounts. You own the ad accounts: budgets, pacing, structure, launches, testing and optimization. Your pod lead owns the client relationship and overall strategy. You own the numbers and the execution behind them.
The role combines hands-on buying with media buying strategy. You will analyze performance data, find where accounts are leaking (pre-click or post-click), and propose the fix: new creative angles, landing page tests, budget shifts or structure changes. You will also join client calls and present paid social performance alongside your pod lead.
What Success Looks Like
Every account is paced to its monthly budget, with no overspend and no surprises
Spend moves to the highest-leverage products and campaigns, and comes off losers quickly
No ads run on sold-out products, broken links or outdated offers
Accounts are never starved of creative: you flag gaps early and get new assets live fast
Landing page and creative tests launch on schedule and produce clear winners
Your pod lead walks into every client call with accurate numbers and a clear plan from you
Seasonal moments (Prime Day, BFCM, brand sales) launch on time with approved assets
What You’ll Do
Campaign Management
Build, launch and optimize Meta campaigns daily, with secondary management of TikTok Ads
Own daily budgets and monthly pacing per account, and reallocate spend based on performance, frequency and inventory
Manage campaign structure, bidding, audiences, exclusions and frequency controls
Upload and traffic new creative, and run structured creative and angle testing
Run weekly account sweeps: check every live ad for stock availability, link destination, offer accuracy and copy errors, and fix issues the same day
Monitor ROAS, NC-ROAS, MER, CAC and frequency against client targets
Strategy and Analysis
Diagnose performance by separating pre-click problems (creative, audience, fatigue) from post-click problems (landing page, offer, site)
Look past platform ROAS to backend profitability: margins, COGS and blended results
Build landing page test plans and work with our team to get new pages designed, approved and live
Audit ad copy and creative across accounts and recommend what to refresh, cut or scale
Plan and execute seasonal campaigns, including Prime Day, BFCM and client sales
Spot and escalate tracking issues (pixel, CAPI, attribution discrepancies) before they distort decisions
Creative Collaboration
Work with content managers, designers and the creative team to source, brief and review ad creative
Identify winning hooks, formats and angles, and turn them into creative requests
Push for authentic assets (real people, raw clips, UGC) that improve performance
Reporting and Client Communication
Prepare performance reports and creative performance reports for client calls
Join client calls with your pod lead and present paid social results, trends and next steps clearly
Keep internal Slack channels and Jira tickets updated so everyone knows what changed and why
AI and Process
Use AI tools (Claude and others) daily to run account audits, generate landing page concepts, draft copy and build reports
Help turn repeated work into reusable AI workflows that make the whole pod faster
Requirements
Must have
3+ years of hands-on Meta Ads experience for ecommerce brands (not lead gen or boosted posts), with at least one account at $100K+/month in spend
A proven record of scaling DTC ecommerce brands through Meta, at an agency or in-house
Deep understanding of Meta campaign structure, auction dynamics, pixel/CAPI tracking and creative performance
Strong command of ecommerce metrics: ROAS, NC-ROAS, MER, CAC, LTV, contribution margin
Precision with budgets: you pace spend to the dollar and catch problems before the client does
Strong ownership: you act without waiting to be told, and you close the loop on every task
Clear, confident communication, written and on calls
Comfort using AI tools in your daily workflow, and curiosity about using them more
Humility to do the detailed work and ambition to grow into a strategist
English C1-C2 fluency for conversation level since this is a client-facing role
Nice to Have
TikTok Ads Manager experience
Triple Whale, Northbeam or other attribution tools
Working knowledge of Shopify and Klaviyo, and how paid and retention channels work together
Experience building or testing landing pages
Background in creative strategy, UGC or performance creative
Experience with Jira or similar task management tools
Benefits
What You’ll Get
Fully remote work; USD payment up to 6k/month
Direct ownership of your ad accounts and the results they produce
Training on AI-powered media buying workflows most agencies do not have yet
Access to Triple Whale, Meta Ads Manager, Klaviyo, Claude and more
A clear growth path from media buyer to media buying strategist as the agency grows
Hiring Process
Short video pre-screen: a few questions so we can see how you communicate on camera
Intro interview with our team
Paid media assessment: a practical exercise based on a real client scenario
Final conversation with agency leadership
Location: Dubai, United Arab Emirates
1. ROLE PURPOSE
The Vice President – International Business Development is responsible for growing AHS Properties' portfolio and presence in the UAE and international markets. The role identifies and secures new investment opportunities, acquires land for new developments, executes bulk buying and selling deals, builds positive long-term relationships with investors around the world, and drives overseas sales and strategic partnerships, positioning the brand among high-net-worth and ultra-high-net-worth buyers, family offices, institutional investors and international brokerage networks.
The VP owns the investment pipeline and the international revenue plan end to end — from market selection and channel strategy through to deal closure in partnership with the Sales, Marketing, Finance and Legal functions — while ensuring every transaction is conducted in full compliance with UAE and target-market regulations.
2. KEY RESPONSIBILITIES
2.1 Investment Opportunities – UAE and International
• Identify, source and evaluate real estate investment opportunities inside and outside the UAE and in selected international markets, in line with AHS Properties' investment strategy and risk appetite.
• Screen opportunities across asset classes (residential, branded residences, hospitality, mixed-use and commercial) and present a qualified pipeline to the CEO / Investment Committee.
• Lead initial feasibility, market studies and financial modelling (IRR, ROI, payback, sensitivity analysis) in coordination with Finance.
• Coordinate commercial, legal, tax and technical due diligence with internal teams and external advisers, including country, currency, regulatory and political risk for overseas investments.
• Structure and negotiate investment deals, including acquisitions, joint ventures, co-investments and partnerships, within the approved delegation of authority.
• Monitor the performance of approved investments against the original business case and report to senior management.
2.2 Land Acquisition and New Developments
• Source and secure land plots and development sites in the UAE and abroad through government master developers, landowners, brokers and auctions.
• Conduct land appraisal and highest-and-best-use studies, including zoning, permitted GFA/BUA, plot ratios, infrastructure and access.
• Prepare development business cases covering concept, product mix, cost estimates, sales pricing, phasing and projected returns for management approval.
• Negotiate land purchase agreements, development agreements, land swaps and JV / land-partnership structures with Legal and Finance.
• Work with the Projects / Development team, design consultants and contractors on concept, master planning and initial approvals, and hand over approved projects for delivery.
• Ensure land and project acquisitions comply with Dubai Land Department, RERA, master developer and local planning requirements, and with foreign-ownership and investment rules in overseas jurisdictions.
2.3 Bulk Deals – Acquisition and Disposal
• Originate, negotiate and close bulk purchase and bulk sale transactions (multiple units, full floors, buildings or portfolios) in the UAE and internationally.
• Identify bulk-buy opportunities from developers, banks, funds and distressed sellers that offer value below market, and bulk-sale opportunities to institutional buyers, funds and investor groups.
• Prepare deal valuations, pricing, payment structures and exit strategies, supported by independent valuations, for approval under the delegation of authority.
• Coordinate SPAs, bulk transfer procedures and registration with Legal, Finance and the Dubai Land Department, and ensure enhanced KYC, source-of-funds and AML checks on every counterparty.
2.4 International Strategy & Market Expansion
• Develop and execute the international business development strategy aligned with AHS Properties' corporate objectives and project launch pipeline.
• Identify, evaluate and prioritise target countries and buyer segments based on market data, demand trends, currency movements and regulatory conditions.
• Prepare annual and quarterly international sales targets, budgets and go-to-market plans for approval by senior management.
• Assess opportunities for representative offices, sales galleries or agency arrangements abroad and present business cases to management.
2.5 Revenue Generation & Sales Leadership
• Own the international Bulk sales pipeline and deliver agreed revenue, unit and collection targets across AHS projects.
• Lead negotiations on high-value and multi-unit transactions, block sales and bespoke purchase structures, within approved delegation of authority.
2.6 Global Investor Relations
• Build, develop and maintain strong, long-term and positive relationships with investors around the world, acting as a trusted point of contact on behalf of AHS Properties.
• Develop an investor relations plan covering target investor groups, engagement calendar, communication standards and regular updates on AHS projects and performance.
• Represent AHS Properties in investor meetings, conferences and forums abroad, and organise investor visits to the UAE.
• Maintain an accurate investor database and relationship records in the company CRM, in line with data-protection requirements.
• Build and maintain a strong network of HNWI and UHNWI clients, family offices, private banks, wealth managers and institutional investors.
• Act as the senior relationship owner for key international clients, providing a discreet, high-touch experience throughout the buying journey.
• Host and coordinate visits of international investors to Dubai, including site tours, show apartments and meetings with senior leadership.
2.7 Channel Partnerships & Broker Network
• Recruit, onboard and manage a network of international real estate agencies, wealth advisers and introducers in target markets.
• Negotiate and manage international agency and referral agreements, commission structures and performance terms, in coordination with Legal and Finance.
2.8 Strategic Alliances & Joint Ventures
• Identify and develop strategic alliances, co-branding opportunities and joint venture or land partnership opportunities with international developers, brands, funds and investors.
• Support due diligence, feasibility discussions and term-sheet negotiation for strategic partnerships, together with the Finance, Legal and Projects teams.
2.9 Representation at International and National Events
• Represent AHS Properties at all international and national events, including exhibitions, conferences, investor forums, government and industry events, and private launches.
2.10 Market Intelligence & Reporting
• Monitor global real estate, capital-flow and competitor activity, and provide regular market intelligence to the executive team.
• Deliver monthly and quarterly performance reports covering sales, pipeline, partner performance, marketing ROI and spend.
2.11 Team Leadership & Development
• Promote collaboration between the international team and the local Sales, Marketing, Customer Relations and Finance functions.
2.12 Governance, Compliance & Risk
• Ensure all international sales activities comply with UAE law, Dubai Land Department / RERA regulations, and UAE anti-money laundering and counter-terrorist financing (AML/CFT) requirements, including KYC and source-of-funds checks.
• Ensure marketing, agency and sales activities in each target market comply with local licensing, advertising, data-protection and financial-promotion rules; seek legal advice before entering a new jurisdiction.
• Adhere to the company's delegation of authority, code of conduct, anti-bribery and conflict-of-interest policies.
Requirements
QUALIFICATIONS & EXPERIENCE
• Bachelor’s degree in business administration, Real Estate, Finance, Engineering, Marketing or a related field.
• Minimum 10 years' experience in real estate sales or business development, including at least 5–7 years in a senior leadership role with international responsibility.
• Proven track record in real estate investment, land acquisition and development feasibility in the UAE and internationally.
• Proven track record of generating significant international sales for a premium or luxury real estate developer, ideally in Dubai / the UAE.
• Established network of international brokers, private banks, wealth managers, family offices and HNWI clients in one or more key markets.
• Strong understanding of the Dubai off-plan and ready property market, DLD/RERA procedures, escrow requirements and AML/KYC obligations.
• Experience establishing overseas offices, agency networks or joint ventures.
• Fluency in English; additional languages relevant to target markets (e.g. Arabic, Russian, Mandarin, Hindi, French) will be a strong advantage.
CORE COMPETENCIES
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Investment and financial analysis:
strong command of feasibility studies, valuation and deal structuring.
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Strategic thinking:
able to translate corporate goals into a clear international growth plan.
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Commercial acumen:
strong negotiation, deal structuring and pricing judgement.
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Relationship management:
credible, discreet and trusted with UHNWI and institutional clients.
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Leadership:
builds, motivates and holds high-performing teams accountable.
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Cross-cultural intelligence:
adapts style and messaging across markets and cultures.
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Integrity and compliance mindset
protects the company's reputation in every transaction.
•
Executive presence:
confident communicator and presenter at board and public level.
Location: Dubai, United Arab Emirates
ABOUT AHS
AHS is a Dubai-based Group focused on ultra-luxury real estate development, strategic investments and high-value ventures. Operating primarily in the real estate sector, the Group continues to expand across projects that are reshaping Dubai's landscape, while ensuring financial discipline and long-term value creation.
2. ROLE PURPOSE
AHS is seeking an Investment Banker with an investment banking or corporate finance background to strengthen the Group's investment function. The Investment Banker will lead the financial analysis, valuation and execution work behind the Group's investment, acquisition and financing decisions.
The role covers the full transaction cycle, from screening and modelling opportunities through due diligence, structuring and execution, to monitoring the performance of investments after closing, and ensures every decision presented to management is supported by rigorous, well-documented analysis.
3. KEY RESPONSIBILITIES
3.1 Investment Screening and Evaluation
• Screen and evaluate investment opportunities, including land and asset acquisitions, development projects, joint ventures, strategic partnerships and corporate investments, against the Group's investment criteria.
• Conduct market, sector and competitor research to support investment theses and test key assumptions.
3.2 Financial Modelling and Valuation
• Build and maintain detailed financial models, including development feasibility, project cash flow, returns and three-statement models.
• Perform valuations using DCF, comparable transactions, comparable companies and residual land value methods.
• Calculate and analyse ROI, IRR, NPV, equity multiple, payback and profitability, and run sensitivity and scenario analyses on key drivers.
3.3 Transaction Execution
• Support the execution of acquisitions, disposals, joint ventures and strategic investments from initial offer through to closing.
• Prepare term sheets, offer letters and transaction timelines, and support senior management in negotiations.
• Coordinate with Legal, Finance and external advisers (lawyers, valuers, auditors and technical consultants) throughout the transaction process.
3.4 Capital Structuring and Financing
• Analyse and recommend capital structures and financing options for projects and investments, including bank debt, project finance, equity and co-investment structures.
• Support discussions with banks and financial institutions on financing terms, and model the impact of financing on returns and covenants.
3.5 Due Diligence and Risk Assessment
• Lead and coordinate financial, commercial and operational due diligence on target investments and counterparties.
• Identify, assess and quantify key risks (market, financial, legal, regulatory and counterparty) and propose mitigates.
3.6 Investment Committee Materials
• Prepare investment memoranda, Investment Committee papers, board presentations and recommendations that clearly present the investment case, risks and returns.
• Prepare transaction materials such as teasers, information memoranda and presentations for partners and co-investors, as directed by senior management.
3.7 Portfolio Monitoring and Reporting
• Monitor the performance of existing investments and projects against approved business cases, and report variances and recommended actions to management.
• Maintain a database of transactions, market benchmarks and comparable deals to support future valuations.
3.8 Governance and Compliance
• Ensure all investment activity follows the Group's investment policy, delegation of authority, KYC and anti-money laundering requirements, confidentiality and conflict-of-interest policies.
Requirements
• Up to 7-10 years of relevant experience in investment banking, corporate finance, M&A, transaction advisory, private equity or real estate investment.
• Bachelor's degree in Finance, Commerce, Economics or Business; CFA, CA or MBA (Finance) preferred.
• Proven experience building financial models and valuations from scratch, and supporting live transactions from origination to closing.
• Real estate, development or GCC market transaction experience is a strong advantage.
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SKILLS AND COMPETENCIES
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Technical:
advanced financial modelling and valuation (DCF, IRR, NPV, comparables, residual land value).
•
Analytical:
strong attention to detail and ability to test assumptions and challenge numbers.
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Communication:
clear, concise investment memoranda and presentations for senior management and boards.
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Execution:
able to manage multiple transactions, advisers and deadlines at the same time.
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Integrity and discretion:
handles confidential and price-sensitive information with professionalism.
•
Tools:
advanced Excel and PowerPoint; Argus, Bloomberg, Capital IQ or similar tools are an advantage.
Location: Dubai, United Arab Emirates
The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned.
The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population.
Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority.
What You’ll Do
✅ Set the Standard
Own and maintain the Experience Manager Competency Standard
Assess all 27 EMs against it; re-assess every 6 months
Publish the live Capability Matrix and population-level gap analysis
✅ Develop & Coach
Turn assessment results into signed, tracked development plans
Design and deliver the EM technical curriculum & certification
Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors
Verify application on-site — self-reported completion is not accepted
✅ Onboard for Readiness
Own the full orientation & technical onboarding journey for all new hires
Assess at Day 30 and Day 90; no unsupervised assignments until certified
Target: median time to CORE certification ≤ 60 days
✅ Clarify Performance
Own the EM KPI framework & monthly Performance Scorecard
Reconcile data across Masterplan, SnagReport, Finance & Mollak
Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action
✅ Raise Standards Continuously
Build and maintain the EM Standards Library (SOPs, playbooks, checklists)
Update within 15 working days of any regulatory change
Fix the process before training the person
Requirements
Essential
Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related)
6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance
Proven track record raising others’ performance to measurable standards — with before/after evidence
Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting
Advanced Excel; Masterplan, SnagReport, Mollak portal experience
Fluent written & spoken English — Arabic is an advantage
Preferred
RERA/DREI or accredited OA management qualification
Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire)
Core Competencies
Expert in OA Governance & Service Charge Management
Expert in Community Operations & Provider Management
Expert in Technical Training, Coaching & Facilitation
Expert in Persuasion & Influencing —
your success depends entirely on this
Solid in Assessment, Data Analysis & Process Improvement
УдалённоRemote (Canada)
УдалённоГеография найма не уточнена
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