Location: Brisbane, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Myanmar; Thailand; India; Bangladesh; Malaysia; Singapore
Join us as a Behavioral Health Coach on our innovative telehealth platform, Intellect, where you’ll empower clients to enhance their mental well-being and achieve personal growth. Using your expertise, you’ll guide clients through personalized, 30-minute video sessions designed around their unique goals.
This flexible freelance role allows you to set your own schedule, making it an ideal supplement to your existing job or private practice. While we prefer local candidates, we welcome talented professionals from various locations to apply.
Why Work with Us?
We’re building a collaborative community of passionate mental health professionals, including International Coaching Federation (ICF) Coaches, Clinical Psychologists, and Counsellors, who share a commitment to expanding access to mental health support worldwide.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on non-clinical cases such as work stress, procrastination, work-life balance etc.
Support clients in achieving personal, career, or relationship goals
Collaborate with our internal clinical team to continuously enhance our platform and programs.
Requirements
Requirements
Qualifications: Active International Coaching Federation (ICF) Certification OR a Master’s/Postgraduate Diploma in Counseling
Expertise: Proficiency in coaching methods and evidence-based approaches (e.g., Cognitive Behavioral Therapy, Motivational Interviewing, DBT, SFBT)
Experience: ICF Coaches with 200+ coaching hours, or Counsellors with 300+ post-graduation clinical hours
Languages: Fluency in English and the local language
Preferred Background: Experience in EAP, adult counseling, or coaching managerial roles
Ready to make a real impact in mental health? Apply today and become part of our mission to improve lives globally!
Location: Mülheim, Germany
Our client has been developing standard software solutions for ports, port terminals, and logistics service providers for 30 years. Their customers include renowned names such as the Port of Aqaba, BASF, Bayernhafen Group, Port of Beirut, and many more. They digitize operational processes at over 50 locations, making them the market leader in port and terminal management solutions.
About the role:
Own a defined portfolio of existing customers for our procurement solutions. Focus on strong relationships, clear intake and specification of change requests, self-directed coordination with Delivery, and customer-facing demos and workshops. Coding is not required—what matters is a solid technical understanding (high-level software architecture, integrations, data flows) and strong written communication. You are the reliable liaison between the customer and Engineering
Key responsibilities
Primary point of contact for assigned procurement customers; drive topics, timelines and outcomes with ownership.
Change Requests: capture and refine requirements (use cases, acceptance criteria), coordinate quoting and delivery, track through customer acceptance.
Technical liaison: clarify functional/technical details with Engineering; review specs for clarity; read or sketch simple high-level architecture/flow diagrams (e.g., data flows, API sequences).
Presales & enablement: run demos, workshops, and short user guides/how-tos.
Ticket and escalation management: prioritize, set expectations, and communicate transparently (e.g., via Jira/Confluence).
Support expansion within existing accounts (modules/CRs), maintain a concise personal forecast pipeline, and provide regular internal status updates.
Documentation: write clear specifications, decision notes, and clean handovers to Delivery.
Requirements
Fluent German, written and spoken. Solid English.
2+ years in Account Management, Customer Success or Consulting in B2B software (ideally Procurement/Source-to-Pay/RFQ/RFP).
Strong ownership, structured working style, and reliable stakeholder communication.
High-level technical understanding: modern software architectures (e.g., client/server, web- and API-based systems, on-prem vs. hosted), integration patterns and data flows; comfortable collaborating with Engineering (user stories, acceptance criteria).
Practical use of AI tools in daily work (e.g., document condensation, ticket summaries, research, analyses).
Tools: Jira/Confluence, MS Office.
Willingness to travel within Germany; regular presence in Mülheim (hybrid)
Nice to have
Experience with procurement processes (S2P, RFx, approval workflows).
Ability to read or roughly sketch simple diagrams/models (sequence/flow diagrams, high-level ER overviews).
Ability to read SQL result sets (to validate lists/reports).
Exposure to on-prem customer environments at user/project level (no admin responsibility).
Benefits
A key role with visible impact on customer satisfaction and project success.
Short decision paths, real ownership, professional team.
Hybrid work and flexibility within the role.
Individual development.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity:
The Sr Data Scientist, Risk will offer a strategic perspective, deep analytical and modeling capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results.
An ability to quickly define the problem, research and leverage state-of-the-art modeling techniques, and provide timely recommendations will be essential. Key skills will include a strong analytical mindset, deep understanding of most popular machine learning algorithms and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting.
What You’ll Be Doing
:
Identify complex fraud patterns and their technical root causes through detailed data mining and analysis, including identification of sophisticated fraud methods employed by actors who are deliberately trying to avoid detection.
Serve as technical SME by sharing new data mining techniques, maintaining technical reference documentation, and interfacing with partner technology teams.
Collaborate across business and technology stakeholders to communicate analytical findings to both technical and non-technical audiences.
Provide technical guidance for engineering projects that incorporate new data points into the investigation team’s toolkit, such as API integrations or internal data transformations.
Link Analysis/Graph analytics to find and mitigate deeply-connected fraud networks and detect new accounts being added to these networks
Unsupervised learning methods to augment existing supervised models, or detect portfolio anomalies
Development of machine learning models
Partner with product and engineering team in implementing features and models, and enhancing systems
What We Look For In You:
Master’s degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.
4+ years of
fraud analytics experience
in financial services or FinTechs
Crypto/Blockchain experience
Deep understanding of modern machine learning techniques / algorithms including GBM, XGBoost, LGBM, etc. Advanced programming skills of statistical / analytical software (SQL, R, Python,etc.);
Successful track record of owning and driving large, complex data analysis projects.
Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature.
Experience in a fast-paced startup environment with a strong level of initiative; and
Ability and willingness to travel as needed.
Strong communicator in both writing and speaking
Multi-tasking and strong project management skills
Nice to Haves:
Hands-on experience/knowledge of modeling in machine learning (GBM, XGBoost, Random Forest, etc.); and
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Latin America; Mexico; Santiago, Chile; Lima, Peru
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
We are looking for translators or agencies with experience in translating patents from English into Spanish (native-level fluency of Spanish) with immediate availability for our patent translation projects.
The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Electricity, Computer Science and Chemistry.
Project Details:
Job Title: English to Spanish(LatAm) Linguists for Patent
Start Date: ASAP
Location: Remote
Content Type: Chemistry, Computer Science, Electricity
Expected Weighted Volume Per Week: 2000-5000 words
CAT Tool: XTM
Employment Type: Freelance
Main Duties
Translate
patent-related content from English into Spanish (LatAM),
with original meaning conveyed in a manner that is readable and understandable to target audience.
Follow instructions, for example Translation process, CAT tool usage, etc.
Communicate effectively and response promptly in English.
Requirements
Minimum two years' experience translating and reviewing content in the patent fields;
Native fluency in target language;
Degree in linguistics, translation or equivalent experience.
Able to translate, copy edit, and MTPE, Copy Edit.
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Location: Remote-US
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
The opportunity
We've seen firsthand how powerful in-person community connection can be — from our flagship Meetabase in Argentina to customer-hosted events in Madrid, and casual bar meetups organized when team members travel through Europe. We're ready to take this to the next level, and we're looking for someone who can help us think and operate at a different scale. That means owning a full portfolio of event types — from our annual user conference to executive dinners to community-hosted gatherings — and bringing an experimental mindset to all of it. You won't just execute events well; you'll design programs, run tests, measure what works, and build a scalable playbook grounded in real data.
What you’ll own
Program Design
Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health
Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate
Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones
Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity
Event portfolio
Lead planning and execution of our annual user conference (Meetabase) end-to-end
Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings
Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects
Coordinate informal and formal meetups and community visits globally
Operations and measurement
Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping
Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies
Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly
Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact
Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time
Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff
What you bring
Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones
A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity
Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type
Strong organizational skills and ability to manage multiple concurrent projects across time zones
Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments
Confident negotiator with vendors and venues; familiarity with contracts and procurement
Self-starter who thrives in a remote, async environment with high autonomy
Ability to travel internationally when needed
Bonus: experience in SaaS, data analytics, or open-source communities
Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.)
Why this role matters
This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time.
Compensation
The US base salary range for this role is $72.8K–$186K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Istanbul, Turkey
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
We are looking for a high-impact Business Manager (
President for Türkiye & the Balkans)
to work in close partnership with, directly shadowing and supporting the
President for Türkiye & the Balkans.
This position combines Executive Assistant responsibilities with hands-on business execution and commercial support.
The Business Manager will closely follow the President’s daily agenda, priorities, and decision flow — acting as an extension of the President in execution, coordination, and follow-through.
Office address:
Harmancı Giz Plaza, Levent
Esentepe, Harman Sk. No:5, 12th Floor
34394 Şişli / Istanbul
Duties and Responsibilities:
President Shadowing & Executive Support
Work in close alignment with the President, following daily priorities, meetings, and decision-making
Manage and optimize the President’s calendar, meetings, and travel schedule
Coordinate meeting preparation, agendas, materials, and follow-ups
Track action items and ensure execution after executive meetings
Act as a gatekeeper and organizer for the President’s time and focus
Business Execution & Strategy Support
Actively support the execution of the Türkiye & Balkans strategy alongside the President
Track strategic initiatives, execution plans, and regional targets
Ensure follow-up on Sales, Customer Success, Strategic Partnerships, and GTM priorities
Support cross-functional coordination to keep execution on track
Commercial & Sales Exposure
Support sales and pipeline tracking, opportunity follow-ups, and partner coordination
Assist with the preparation of commercial reviews, dashboards, and reports
Gain hands-on exposure to regional commercial execution and deal flow
Presentations & Executive Communication
Prepare executive-level presentations, board-style decks, and briefing documents
Support the President in presentation preparation and delivery
Ensure high-quality storytelling, structure, and clarity in all materials
Team & Stakeholder Coordination
Support leadership and team meeting cadence
Coordinate internal and external stakeholders across Türkiye and the Balkans
Act as a communication bridge between the President and the teams
Qualifications and Experience:
Fluent in English (written and spoken)
Previous experience in sales, business development, or commercial roles
Proven experience in executive support, business management, or similar hybrid roles
Strong presentation preparation and presentation delivery skills
Experience working closely with senior executives
Excellent organisational, planning, and prioritisation skills
Ability to manage complex schedules and multiple stakeholders
High level of confidentiality, ownership, and accountability
Profile We Are Looking For
Comfortable operating in
a hybrid Executive Assistant and Business Manager role
Able to think strategically while executing operationally
Proactive, structured, and detail-oriented
Strong follow-through and execution discipline
Interested in long-term growth into senior business leadership roles
Why This Role?
Direct exposure to regional leadership and strategic decision-making
Opportunity to work side-by-side with the President
Hands-on involvement in strategy execution across Türkiye and the Balkans
Clear development path into broader business or leadership roles
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Team
An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA.
You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development.
The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners.
As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets.
What You’ll Be Doing
Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives.
Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA.
Work closely with the executive leadership team to contribute to the overall strategic direction of the company.
Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations.
Manage relationships with key clients in the NEA ensuring positive customer experience.
Drive cross-functional focus on customer outcomes, value and experience.
Build strong alignment between sales, marketing, product, finance and other related business areas.
Analyse market trends and customer insights to inform strategic decision and product innovation.
What We Look For In You
Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred.
Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role.
Demonstrated ability to develop and implement successful commercial strategies in the derivatives space.
Strong understanding of futures and options products, market dynamics, market data and indicies.
Understanding of the NEA crypto and finance regulatory environments.
Highly sociable, confident, and a commercially-minded communicator.
Exceptional leadership, communication, and interpersonal skills.
Proven track record of achieving revenue growth and market expansion.
Ability to navigate complex negotiations and forge strong relationships with clients and partners.
Nice-To-Haves
Prior experience working at a crypto exchange.
Passionate about blockchain technology and the crypto space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Team
An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA.
You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development.
The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners.
As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets.
What You’ll Be Doing
Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives.
Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA.
Work closely with the executive leadership team to contribute to the overall strategic direction of the company.
Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations.
Manage relationships with key clients in the NEA ensuring positive customer experience.
Drive cross-functional focus on customer outcomes, value and experience.
Build strong alignment between sales, marketing, product, finance and other related business areas.
Analyse market trends and customer insights to inform strategic decision and product innovation.
What We Look For In You
Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred.
Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role.
Demonstrated ability to develop and implement successful commercial strategies in the derivatives space.
Strong understanding of futures and options products, market dynamics, market data and indicies.
Understanding of the NEA crypto and finance regulatory environments.
Highly sociable, confident, and a commercially-minded communicator.
Exceptional leadership, communication, and interpersonal skills.
Proven track record of achieving revenue growth and market expansion.
Ability to navigate complex negotiations and forge strong relationships with clients and partners.
Nice-To-Haves
Prior experience working at a crypto exchange.
Passionate about blockchain technology and the crypto space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Shenzhen / Dongguan / Guangzhou / Foshan
Workplace: onsite
Ajax Systems is looking for an experienced Mechanical Engineer to join our team.
Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.
Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture.
Key Tasks:
Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics.
Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability).
Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments.
Design of ergonomic, intuitive solutions adaptable to different operating environments.
Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds).
Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis.
Participation in testing and feedback from prototypes and production, incorporating design improvements.
Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection).
Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs.
Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples.
Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design.
Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations.
Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization.
Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side.
Technical Knowledge and Skills:
🧩 3D Modeling & Design:
SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge.
Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production.
Ability to break down complex projects into sub-units, using reference geometry and configurations.
🏭 DFM / DFA / Manufacturing:
Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets.
Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time).
Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2.
Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts.
Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes.
Understanding of the Chinese production structure: project managers, engineers, suppliers.
Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines.
Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud.
🧪 Testing & Prototyping:
Manual inspection, assembly, and analysis of critical nodes.
Identifying and resolving sealing, play, and fit issues.
Skilled in the use of measuring tools: calipers, micrometers, gauges, etc.
🧠 Materials Science & Standards:
Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity.
Understanding material behavior during production and operation (temperature, humidity, UV).
Balancing cost, quality, and manufacturability when selecting materials.
⚙️ Functional Elements:
Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots.
Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings.
Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design.
Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations.
Designing for high repairability and ease of assembly in outsourced Chinese facilities.
📄 Documentation & Production Support:
Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications.
Implementation of changes based on prototype or production feedback.
Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control.
🌐 Communication & Tools:
English B2+ level – oral and written technical communication with Chinese suppliers.
Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls).
Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples.
Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.
Location: Valletta, Malta
Oikonomakis Law, a well-established law firm with a demanding and high-profile clientele, is seeking to expand its team in Malta, with:
Qualified Lawyers with a strong academic and professional background, excellent judgment, and the ability to work independently and responsibly. We are looking for a talented and ambitious Associate Lawyer with at least 5 years of post-qualification experience to join our growing team in Valetta. The ideal candidate will support international and domestic clients, working on a wide range of legal matters in a dynamic and professional environment.
Key Responsibilities
Advise and support clients on [corporate/commercial/litigation/general practice] legal matters
Draft and review contracts, legal documents, and internal memos
Conduct legal research and provide clear, practical legal opinions
Communicate directly with clients and authorities, locally and internationally
Collaborate with colleagues across offices on cross-border matter
Requirements
Fully qualified Maltese lawyer
At least 5 years of professional legal experience, ideally in a law firm or corporate legal department
Excellent command of Arabic and English (both written and spoken)
Strong analytical skills and attention to detail
Team player with a proactive and client-oriented mindset
Location: Singapore
Oikonomakis Law, a well-established law firm with a demanding and high-profile clientele, is seeking to expand its team in Singapore, with:
Qualified Lawyers with a strong academic and professional background, excellent judgment, and the ability to work independently and responsibly. We are looking for a talented and ambitious Associate Lawyer with at least 5 years of post-qualification experience to join our growing team in Singapore. The ideal candidate will support international and domestic clients, working on a wide range of legal matters in a dynamic and professional environment.
Key Responsibilities
Advise and support clients on [corporate/commercial/litigation/general practice] legal matters
Draft and review contracts, legal documents, and internal memos
Conduct legal research and provide clear, practical legal opinions
Communicate directly with clients and authorities, locally and internationally
Collaborate with colleagues across offices on cross-border matter
Requirements
Fully qualified Singaporean lawyer
At least 5 years of professional legal experience, ideally in a law firm or corporate legal department
Excellent command of English (both written and spoken)
Strong analytical skills and attention to detail
Team player with a proactive and client-oriented mindset
Location: Hong Kong
Oikonomakis Law, a well-established law firm with a demanding and high-profile clientele, is seeking to expand its team in Hong Kong, with:
Qualified Lawyers with a strong academic and professional background, excellent judgment, and the ability to work independently and responsibly. We are looking for a talented and ambitious Associate Lawyer with at least 5 years of post-qualification experience to join our growing team in Hong Kong. The ideal candidate will support international and domestic clients, working on a wide range of legal matters in a dynamic and professional environment.
Key Responsibilities
Advise and support clients on [corporate/commercial/litigation/general practice] legal matters
Draft and review contracts, legal documents, and internal memos
Conduct legal research and provide clear, practical legal opinions
Communicate directly with clients and authorities, locally and internationally
Collaborate with colleagues across offices on cross-border matter
Requirements
Fully qualified Hong Kong lawyer
At least 5 years of professional legal experience, ideally in a law firm or corporate legal department
Excellent command of Chinese and English (both written and spoken)
Strong analytical skills and attention to detail
Team player with a proactive and client-oriented mindset
Location: Moscow, Russia
Oikonomakis Law, a well-established law firm with a demanding and high-profile clientele, is seeking to expand its team in Russia, with:
Qualified Lawyers with a strong academic and professional background, excellent judgment, and the ability to work independently and responsibly. We are looking for a talented and ambitious Associate Lawyer with at least 5 years of post-qualification experience to join our growing team in Moscow. The ideal candidate will support international and domestic clients, working on a wide range of legal matters in a dynamic and professional environment.
Key Responsibilities
Advise and support clients on [corporate/commercial/litigation/general practice] legal matters
Draft and review contracts, legal documents, and internal memos
Conduct legal research and provide clear, practical legal opinions
Communicate directly with clients and authorities, locally and internationally
Act as the local manager of the firm’s Russian entity
Assist with regulatory and professional registration requirements, including Moscow Bar Association matters
Coordinate with international offices and collaborate with colleagues across offices on multi-jurisdictional cases
Contribute to business development and local client relationships
Requirements
Fully qualified Russian lawyer with a valid Russian legal license (required)
At least 5 years of professional legal experience, ideally in a law firm or corporate legal department
Based in Moscow (required)
Strong experience in corporate law and cross-border transactions
Commercially minded with a practical, solution-oriented approach
Excellent command of Russian and English (both written and spoken)
Strong analytical skills and attention to detail
Team player with a proactive and client-oriented mindset
Location: Dubai, United Arab Emirates; London, United Kingdom; Paris, France
AHS, a prestigious real estate company, is seeking an exceptional Traveling/House Butler to join our elite team. In this role, you will provide outstanding personal service to our high-profile clients while traveling both domestically and internationally. Your duties will encompass everything from managing travel logistics to delivering personalized service, ensuring that every aspect of our clients’ experiences is seamless and luxurious.
Responsibilities
Coordinate and manage all aspects of travel itineraries, including flights, accommodations, and transportation.
Anticipate the needs of clients before, during, and after travel, providing personalized assistance and support.
Ensure all travel arrangements are executed flawlessly, with attention to detail and a focus on client preferences.
Provide exemplary butler service, including meal preparation, dining arrangements, and personal shopping.
Assist with wardrobe management, packing, unpacking, and garment care.
Handle administrative tasks such as scheduling, reservations, and correspondence.
Act as a primary point of contact for clients, addressing inquiries and requests with professionalism.
Ensure confidentiality and discretion in all interactions with clients.
Maintain a high standard of presentation and service, representing the company’s values and dedication to client satisfaction.
Requirements
5+ years of experience as a Butler or Traveling Butler serving ultra-luxury or high-profile clients, such as private principals, VIP households, or premium hospitality guests
Direct experience supporting high-profile principals or serving as the main point of contact for demanding clients, such as VIP households, executive principals, or private family offices
Ability to travel frequently, including internationally or across multiple countries, and adapt to varying schedules
Valid passport and clean driving license
Proficiency in English; additional languages are a plus
Flexibility in working hours, including weekends, holidays, on-call last-minute travel changes, and overnight availability as needed
seniorDubai, United Arab Emirates; London, United Kingdom; Paris, France
Location: Berlin; Netherlands; Greece; Spain; Poland; United Kingdom; Portugal; Bulgaria; Serbia; Romania; Vilnius
Workplace: remote
Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.
Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.
At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.
Engineering Manager - Product
We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe.
What You Will Be Doing
You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact.
You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort.
You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices.
You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks.
You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed.
Who You Are
5+ years of software development building data-intensive production systems
Proven track record leading cross-functional engineering teams
Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems.
Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust
Comfortable with product metrics (DAU/MAU, retention, conversion funnels)
Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams
Our tech stack
Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes
You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools
What You Will Get In Return
Make a genuine impact on the product
We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Mülheim, Germany
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УдалённоLatin America; Mexico; Santiago, Chile; Lima, Peru
УдалённоRemote-US; Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies; Strong organizational skills and ability to manage multiple concurrent projects across time zones; E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
seniorIstanbul, Turkey; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds
headHong Kong, Hong Kong SAR
headSingapore, Singapore
ОфисГеография найма не уточнена
УдалённоBerlin; Netherlands; Greece; Spain; Poland; United Kingdom; Portugal; Bulgaria; Serbia; Romania; Vilnius
УдалённоPoland; Cyprus
УдалённоSerbia; Bulgaria; Montenegro; Hungary; Greece; Portugal