Location: Mexico City
Workplace: hybrid
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Sales Development Representative (with Spanish) at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.This is a hybrid role based in our Mexico City office, working with the LATAM market. Fluent English and Spanish are fully required for this position. Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.Bachelor’s degree in Business, Marketing, Communications, or a related field.Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.Key Soft Skills:Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.Personal Attributes:Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Key Responsibilities
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Required Experience
Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.
Key Skills
Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
Personal Attributes
Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.
Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.
Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.
Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.
Educational Background
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Spanish and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both French and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both German and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both French and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The largest, most demanding enterprises are starting to run on Baseten, and they arrive with a range of security, compliance, and procurement requirements. As an Engineer on Baseten's enterprise engineering team, you'll build the capabilities that enable large organizations like Writer, HubSpot, and Notion to succeed on Baseten. Enterprise engineering authors the core building blocks, APIs, and user experiences powering the Baseten platform: identity and access management, billing, regional isolation, and self-hosted and single-tenant deployment options.
This is deep product and systems work across the full stack, from designing authentication and authorization systems using standards like OAuth and OIDC to shipping the admin experiences enterprise IT teams use to manage their organization.
EXAMPLE INITIATIVES
Recent and upcoming work on the team:
- Fine-grained authorization for users, service accounts, and agentic workloads
- SSO and SCIM support, allowing customers to centralize and automate access to Baseten
- Expanding the billing platform to support evolving pricing models, advanced data exports, and controls to manage spend
- In-product management and enforcement of customer compliance requirements like data residency and HIPAA
- Securing network paths in and out of a customer's models with private connectivity and ingress and egress restrictions
- Allowing customers to run Baseten inside their own VPC, on-prem, or a dedicated single-tenant environment
RESPONSIBILITIES
- Lead complex, ambiguous engineering initiatives from problem definition and technical design through implementation, launch, and iteration.
- Make thoughtful architectural decisions, balancing near-term customer needs with long-term simplicity, scalability, and maintainability.
- Partner with product, design, and customer-facing teams to translate user feedback and requests into product requirements and durable technical solutions.
- Establish strong engineering practices for quality, security, observability, and operational ownership.
- Provide technical leadership and mentorship, helping teammates grow while raising the quality of design and execution across the team.
REQUIREMENTS
- Experience building enterprise software, including work on one or more of: identity and access management, billing systems, multi-tenant isolation controls, private connectivity, or compliance program initiatives.
- Demonstrated ability to lead technical projects, develop and operate systems running at scale, and collaborate with customers to understand their needs.
- Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.
- Preferred: Experience building AI or data-intensive infrastructure products.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Perth, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
Inclusive and diverse environment — we welcome professionals from all backgrounds and are committed to fostering belonging and representation across our global community
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Melbourne, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
1. Coaches
Bachelor’s/Master’s in Psychology, Coaching, Counselling, HR or related field
Certification with a recognised coaching body (e.g., ICF, ACA, PACFA coaching track)
1–3 years of coaching experience in wellbeing, workplace performance, or leadership coaching
2. Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
In AI, proximity to customer reality is the moat. Even the best model doesn't run itself: it takes someone who gets close enough to a customer's business to make it work, and that closeness doesn't happen on its own.
That's where the
Forward Deployed Product Manager
comes in. You'll work directly with our biggest customers at the moments that matter most in their journey with Fin, whether that's proving out value in an evaluation, getting a deployment live, or expanding what's possible once it's working, and get them to real, measurable success with Fin faster than they'd get there on their own. What you learn with them feeds back into the product, so every customer after them gets there faster and better too.
This is a very novel role in the industry, still being shaped, and you'll help sharpen what great looks like at Fin: evolving the playbooks, and shaping how we win and deliver on our biggest, highest-stakes deals.
This is a high-ownership, high-visibility role for a PM who wants real time with customers and hands-on time with the product, and who's comfortable making progress before every answer is known.
What will I be doing?
Own outcomes for a portfolio of strategic customers deploying Fin.
Understand their business, their support operation, and their technical environment well enough that the deployment plan you propose earns trust immediately.
Run the full arc yourself.
Pitch and demo Fin, scope the solution, hands-on configure it (including custom development if required), and unblock whatever gets in the way, whether that's a product gap, a technical integration, or a cross-functional snag.
Be the AI expert in the room.
Customers should leave every conversation with you knowing more about how to get outstanding results from Fin.
Partner tightly with Sales, Success, and R&D
so each deployment feels like one team to the customer, not a relay race.
Turn what you learn in the field into product.
Bring specific, evidence-backed input, not just feature requests, to shape the roadmap.
Build the playbook as you go:
the deployment patterns, templates, and best practices that make the next ten deployments faster than the first.
Help define what Forward Deployed PM means at Fin
. It's a very novel role across the industry, still being shaped, and you'll help sharpen what it looks like here.
Success in this role looks like your customers thriving with Fin, and the product getting sharper because of what you learned from them. It's product management at its core, not solutions engineering, customer success, or professional services.
What skills do I need?
Experience:
No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure.
Customer obsession:
Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results.
Communication & storytelling:
You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience.
Technical fluency:
You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups.
Evidence-based thinking:
You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story.
Cross-functional influence:
You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin.
Comfort with ambiguity:
You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution.
Operational rigor:
Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish.
Even better if you have:
Experience building product for enterprise customers
Startup or B2B SaaS experience
Background in technical consulting, solutions engineering, or customer success
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Argentina; El Salvador; Peru; Ecuador; Costa Rica
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
УдалённоArgentina; El Salvador; Peru; Ecuador; Costa Rica
Location: Mexico
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
Location: Colombia
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
Location: Bucharest, Romania
About Us:
Imagine Live Romania, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description:
Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Shifts:
06:00-14:00
14:00-22:00
22:00-06:00
Responsibilities:
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Requirements:
Enjoy working as part of a close & friendly team
Willingness to discover gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English/Greek/Italian and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits:
Meal vouchers (30 lei per day)
Private medical insurance
Birthday leave
Free of charge, coffee/tea
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Startups @ Vercel
The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most.
We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction.
We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here.
This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.
About the role
You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.
If you’re based within commuting distance of our London office, the role includes in-office anchor days.
What you'll do
Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Landing new logos, driving early activation, and making Vercel the default choice before competitors get in
Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack
Focus on pipeline generation, outbound, identifying high-potential startups early
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks
What you need
We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions.
You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work.
In practice, this looks like someone who:
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
What This Role Is Not
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions
This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE range for this role is $170,000 - $240,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team protects Anthropic's AI systems and maintains the trust of our users and society. We define the authentication architecture for our training infrastructure, design the cryptographic foundations that protect model weights and training data, and drive the developer security program that shapes how engineers build and ship software.
The team works across several areas that collaborate closely: identity and secrets management, developer security and supply chain, infrastructure security, and secure frameworks. You will support one of these areas while contributing across others, with your focus shaped by your strengths and the team's priorities.
Responsibilities:
Build and maintain identity and secrets management systems, including credential issuance, rotation, and workload authentication across our multi-cloud environments
Contribute to cluster security controls including RBAC policies, namespace isolation, workload identity, and pod security
Implement and maintain cloud security controls including IAM, network segmentation, VPC architecture, and encryption across our multi-cloud and on-prem environments
Design and implement secure development frameworks and libraries that make secure coding the path of least resistance for our engineering teams, including service to service authentication, serialization libraries, and tool proxies.
Harden CI/CD pipelines against supply chain attacks through isolated build environments, signed attestations, dependency verification, and automated policy enforcement
Identify and remediate security gaps through code review, threat modeling, and hands-on debugging
Contribute to continuous cloud security posture management using infrastructure-as-code scanning, misconfiguration detection, and automated remediation
You may be a good fit if you have:
At least 5 years of software engineering experience implementing and maintaining security-relevant systems in production
Bachelor's degree in Computer Science or equivalent industry experience
Strong programming skills in Python or at least one systems language such as Go or Rust
Experience contributing to cloud security controls
A track record of taking ownership of problems end to end, from identifying the issue to shipping and monitoring the fix
Clear communication skills and the ability to work collaboratively across engineering teams
Low ego and high empathy, with a genuine interest in helping teammates succeed
Passion for AI safety and the role security engineering plays in building trustworthy AI systems
Strong candidates may also have:
Contributions to developer security tooling including SAST, dependency scanning, or secure build infrastructure
Familiarity with Kubernetes security primitives including RBAC, namespaces, network policies, and admission controllers
Experience with cloud security posture management tooling, infrastructure-as-code security scanning, or automated remediation
Experience with network security and isolation techniques including east-west controls, traffic inspection, and cloud network policy
Experience with eBPF for security monitoring and enforcement, or developing kernel security policies
Experience building secrets management or workload authentication systems, including familiarity with protocols such as OAuth 2.0, OIDC, SAML, or SPIFFE/SPIRE
Background building or operating security systems in environments that support research workflows and rapid iteration
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris; London; New York; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
The integration team is responsible for developing and scaling machine learning algorithms and infrastructure for LLM post-training, with a focus on large-scale, distributed RL methods. We strive for excellence in both engineering and science by meticulously designing experiments and design docs. While tasks are assigned according to everyone’s expertise, there is a global team effort to write production code and support the team research efforts, depending on individual interests and organizational needs.
In particular, this role aims to enhance the global quality of the post-training codebase by implementing new tools to ease and support research, optimizing post-training algorithms, and scaling distributed RL to unprecedented levels.
Please Note: We have offices in London, Paris, Toronto, San Francisco, New York but we are also remote-friendly! Applicants for this role may work anywhere between UTC−06:00 and UTC+01:00.
Key Responsibilities:
- Design and write high-performing and scalable software for training models.
- Develop new tools to support and accelerate research and LLM training.
- Coordinate with other engineering teams (Infrastructure, Efficiency, Serving) and the scientific teams (Agent, Multimodal, Multilingual, etc.) to create a strong and integrated post-training ecosystem.
- Craft and implement techniques to improve performance and speed up our training cycles, both on SFT, offline preference, and the RL regime.
- Research, implement, and experiment with ideas on our cluster and data infrastructure.
- Collaborate, Collaborate, and Collaborate with other scientists, engineers, and teams!
Qualifications:
- Extremely strong software engineering skills.
- Value test-driven development methods, clean code, and strive to reduce technical debts at all levels.
- Proficiency in Python and related ML frameworks such as JAX, Pytorch and/or XLA/MLIR.
- Experience using and debugging large-scale distributed training strategies (memory/speed profiling).
- [Bonus] Experience with distributed training infrastructures (Kubernetes) and associated frameworks (Ray).
- [Bonus] Hands-on experience with the post-training phase of model training, with a strong emphasis on scalability and performance.
- [Bonus] Experience in ML, LLM and RL academic research.
This role is perfect for you if you:
- Have a deep passion for quality work.
- Enjoy tuning and optimising large LLM models.
- Comfortable working with people with different levels of software engineering skills, from beginner to more advanced.
- Comfortable diving into complex ML codebases to identify and resolve issues, ensuring the smooth operation of our systems.
- Thrive in a fast-paced, technically challenging environment, where you can contribute your innovative ideas and solutions.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
ОфисLondon
ОфисLondon
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