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Location: Limassol, Cyprus We are looking for a hands-on Operations QA Specialist to test and validate end-to-end player journeys and operational flows across our online casino brands. You will ensure that bonuses, campaigns, payments, loyalty systems and player communications work correctly in practice. A key part of the role is using automation and AI to expand testing coverage, reduce repetitive work and meet short deadlines. The role focuses on operational readiness, business rules, system configurations and player outcomes. You will work alongside dedicated R&D QA teams responsible for software engineering quality and technical release testing. Key Responsibilities: Test player journeys end-to-end, from registration and verification to deposits, gameplay and withdrawals. Validate bonuses, CRM campaigns, segmentation, loyalty and gamification features. Check player communications, promotional content and T&Cs across brands, markets, languages and currencies. Verify operational rules, account restrictions, player balances and transaction accuracy across back-office systems and reports. Build and maintain automated tests using Playwright/TypeScript or similar tools. Use AI tools and agents to improve testing efficiency, independently verifying their outputs. Document defects, coordinate investigations and retest fixes with CRM, Payments/Risk, Support, BI, Product and R&D QA. Report launch readiness, blockers and risks; perform regression and post-launch checks. Required Experience: 3+ years of hands-on casino QA experience is mandatory. Strong knowledge of player journeys, bonuses, wagering, CRM logic and payment flows. Experience validating business rules and configurations across multiple systems. Hands-on automation experience with Playwright/TypeScript or comparable tools, plus working knowledge of Git. Practical experience using AI tools or agents in QA is mandatory. Familiarity with Jira, TestRail or similar tools. Strong analytical skills, attention to detail and ability to prioritize independently. Excellent written and spoken English. Nice to Have: Experience with Smartico or similar casino CRM platforms. Experience testing loyalty, gamification and new brand launches. Experience across multiple brands, markets, currencies and languages. API testing, basic SQL and validation against BI/Finance reports. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/116?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses. Responsibilities Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions. Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances. Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts. Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations. Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency. Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products. Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities. Assist with the calculation and generation of invoices at month end. Perform month over month roll forwards for key revenue metrics. Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting. Execute cash application processes and prepare monthly cash reconciliations. Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software. Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors. Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes. Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion. Qualifications 2-5 years of corporate accounting or public accounting experience within the financial services industry Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations Knowledge of booking journal entries and preparation of financial statements Data-driven thinker who can manage large data sets for efficient analyses Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Able to coordinate across teams and departments to complete projects CPA license is preferred but not required Degree in Accounting is preferred but not required Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred Familiar with alternative investments or structured investments is preferred Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Location: New York, New York, United States About the Role iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses. Responsibilities Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions. Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances. Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts. Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations. Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency. Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products. Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities. Assist with the calculation and generation of invoices at month end. Perform month over month roll forwards for key revenue metrics. Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting. Execute cash application processes and prepare monthly cash reconciliations. Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software. Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors. Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes. Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion. Qualifications 2-5 years of corporate accounting or public accounting experience within the financial services industry Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations Knowledge of booking journal entries and preparation of financial statements Data-driven thinker who can manage large data sets for efficient analyses Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Able to coordinate across teams and departments to complete projects CPA license is preferred but not required Degree in Accounting is preferred but not required Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred Familiar with alternative investments or structured investments is preferred Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Location: Denver, CO, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview: Fanatics Betting & Gaming (FBG) is hiring a Senior Analyst, Operations Automation to dig into the customer experience inside our AI agent conversations. Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path. Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one. This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week. Responsibilities: Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level. Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it. Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change. Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built. Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it. Find where customers get stuck Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it. Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss. Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number. Distinguish issues worth fixing from noise, and be candid about which is which. Compare the AI to how live agents handle it Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take. Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did. Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to. Point to the right fix Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity. Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior. Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested. Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them. Build the story Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask. Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through. Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager. Follow what you handed off through to delivery, then measure whether it did what you said it would. Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence. Partner and communicate Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land. Translate your analysis into clear language for technical and non-technical audiences alike. Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces. Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work. Required Qualifications: 2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role. Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query. Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it. Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions. Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication. Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote. Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on. Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap. Clear written and verbal communication. You can write a one-pager someone reads once and understands. High intellectual curiosity and an AI-first approach to your own work. Preferred Experience: Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production. Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling. Python or R for analysis beyond what SQL handles cleanly. Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts. Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system. Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry. Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design. Familiarity with knowledge base architecture and how content quality drives AI answer quality. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $86,000 — $115,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Задачи: — вести сложные расследования — оптимизировать правила мониторинга — создавать масштабируемые контроли по финансовым преступлениям Требования: — опыт в fraud prevention, AML, transaction monitoring — знание SQL — опыт работы с Visa, Mastercard, Elliptic, Chainalysis, Flagright, Unit21 — навыки работы с blockchain analytics и data visualization — понимание SAR и STR Условия: — гибридный формат работы — локации: Малайзия, Тайвань, Филиппины

Location: Europe We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. Currently, we are looking for a IT Infrastructure & Operations Engineer (SysOps) for Roosh https://www.roosh.tech. Location: EU Work Model: Remote About our client Roosh Investment Group scales remarkable businesses globally. We're a dedicated team of investors, entrepreneurs and operators. With over 10 years of expertise, we act as partners in growing businesses rather than mere financial backers. ABOUT THE ROLE We are looking for an experienced, hands-on Senior IT Infrastructure & Operations Engineer to take end-to-end ownership of our infrastructure operations. You will be the primary technical owner responsible for the stability, availability, security, performance, and recoverability of our business-critical IT infrastructure. This is a highly autonomous role. We expect you to independently manage daily infrastructure operations, resolve complex technical issues, plan and execute changes, identify operational risks, and continuously improve infrastructure reliability. You will report to the Head of IT, who will provide strategic direction, architectural oversight, and approval for major infrastructure decisions. We value sound engineering judgment, transparency, accountability, and operational discipline just as much as technical expertise. Key Responsibilities Infrastructure Ownership & Operations - Take end-to-end technical ownership of infrastructure operations, including physical servers, virtualization platforms, operating systems, networking, and supporting services. - Independently maintain, troubleshoot, and improve Windows Server and Linux environments. - Administer virtualization platforms, including Proxmox, VMware, or equivalent technologies. - Manage infrastructure capacity, performance, lifecycle, and operational health. - Identify and proactively address single points of failure, configuration weaknesses, technical debt, and operational risks. - Coordinate infrastructure maintenance activities with minimal business disruption. - Work with external vendors and service providers when necessary. Reliability, Backup & Disaster Recovery - Own the technical operation and reliability of backup and recovery solutions. - Monitor backup execution, retention, integrity, and storage capacity. - Perform scheduled recovery tests and maintain validated restoration procedures. - Maintain and execute disaster recovery procedures aligned with defined RTO and RPO requirements. - Assess infrastructure resilience and recommend improvements to availability and business continuity. - Ensure critical services can be recovered using documented and tested procedures. Network & Security Operations - Administer networking infrastructure, including MikroTik, HPE Aruba, switches, firewalls, VPNs, Wi-Fi, and network segmentation. - Troubleshoot routing, DNS, DHCP, connectivity, and network performance issues. - Maintain secure administrative access, network configurations, and infrastructure access controls. - Implement security hardening, operating system updates, and vulnerability remediation in collaboration with the Information Security team. - Apply least-privilege principles and follow privileged-access management requirements. - Support security investigations and remediation of infrastructure-related findings. Incident, Problem & Change Management - Take technical leadership during infrastructure incidents, including critical service disruptions. - Independently diagnose incidents, restore services, coordinate resolution activities, and communicate operational status. - Perform root cause analysis and implement corrective and preventive actions. - Plan and execute infrastructure changes using impact assessments, testing, maintenance windows, and rollback procedures. - Independently execute pre-approved standard changes within agreed operational boundaries. - Escalate high-risk, architectural, or business-impacting changes for approval. - Maintain accurate change records, incident reports, and post-incident documentation. Monitoring, Automation & Continuous Improvement - Own infrastructure monitoring, alerting, and operational visibility. - Ensure critical systems and services are appropriately monitored and actionable alerts are configured. - Develop scripts and automation to reduce manual tasks and operational errors. - Improve infrastructure standardization, configuration consistency, and maintenance processes. - Recommend technical improvements based on evidence, operational metrics, and business requirements. - Maintain infrastructure documentation, diagrams, inventories, and operational runbooks. Collaboration & Technical Decision-Making - Act as the primary technical point of contact for infrastructure-related matters. - Independently make day-to-day operational decisions within established policies and architectural guidelines. - Collaborate with IT Support, Information Security, and Digital Transformation teams. - Provide technical recommendations, risk assessments, and implementation options to the Head of IT. - Communicate infrastructure risks, critical incidents, and significant technical decisions transparently. - Ensure sufficient documentation and knowledge transfer to support operational continuity. Must-Have Experience Infrastructure & Systems - Strong hands-on experience managing production or business-critical infrastructure. - Advanced administration of Windows Server and Linux systems. - Solid experience with enterprise virtualization platforms such as Proxmox, VMware vSphere, or OpenStack. - Understanding of virtualization clusters, storage, resource allocation, networking, and high-availability concepts. - Proven experience implementing and maintaining backup and disaster recovery solutions. - Practical experience restoring systems and troubleshooting infrastructure failures. Networking & Security - Strong networking knowledge: TCP/IP, routing, VLANs, DNS, DHCP, NAT, VPNs, and firewalls. - Practical experience with enterprise networking equipment, preferably MikroTik or HPE Aruba. - Understanding of network segmentation, infrastructure hardening, secure administration, and access control. - Experience managing patching and vulnerability remediation. Monitoring & Automation - Experience with infrastructure monitoring solutions such as Zabbix, Prometheus, or equivalent. - Ability to automate operational tasks using PowerShell or Bash. - Ability to troubleshoot complex technical problems across infrastructure layers. IT Operations & Service Management - Experience handling infrastructure incidents and performing root cause analysis. - Practical knowledge of change management, maintenance planning, rollback procedures, and risk assessments. - Experience with ITSM/ticketing solutions such as Jira Service Management or equivalent. - Ability to produce clear technical documentation, architecture diagrams, runbooks, and recovery procedures. Nice to Have - Proxmox VE, Proxmox Backup Server, and cluster administration. - Veeam Backup & Replication. - Palo Alto Networks and Cortex products. - HPE Aruba and MikroTik advanced administration. - Microsoft Entra ID, Active Directory, and Google Workspace administration. - Experience with Docker and containerized environments. - Experience with Ansible, Terraform, or other infrastructure automation tools. - Familiarity with Git and version-controlled infrastructure configurations. - Experience with MDM or endpoint management solutions. - Experience operating remote desktop or virtual desktop infrastructure. - Knowledge of ITIL practices and infrastructure service management. The Person We're Looking For Independent & Accountable You can take ownership of infrastructure operations without requiring constant supervision. You understand your responsibilities, make informed decisions, and follow tasks through to completion. Risk-Aware & Disciplined You never treat production systems as a testing environment. You evaluate dependencies, understand potential consequences, verify backups, and prepare rollback options before making changes. Methodical Problem Solver You troubleshoot systematically, challenge assumptions, work from evidence, and focus on root causes rather than temporary fixes. Transparent & Trustworthy You communicate incidents, mistakes, uncertainties, and risks openly and promptly. You know when to make an independent decision and when escalation is necessary. Proactive & Improvement-Oriented You anticipate infrastructure issues, identify areas for improvement, and continuously look for ways to increase reliability, security, and operational efficiency. Collaborative & Pragmatic You communicate clearly with technical and non-technical colleagues, share knowledge, and prioritize solutions that serve real business needs. Calm Under Pressure You maintain a structured approach during incidents, prioritize service restoration, and make reasoned decisions without unnecessary risk-taking. What Success Looks Like - Infrastructure operations run reliably without requiring continuous involvement from the Head of IT. - Critical systems are actively monitored, maintained, and recoverable. - Infrastructure incidents are handled efficiently and transparently. - Production changes are executed in a controlled and predictable manner. - Backup restoration and disaster recovery procedures are regularly tested. - Operational risks, recurring incidents, and technical debt are systematically reduced. - Infrastructure documentation remains accurate, complete, and usable. - The Head of IT can focus on strategy, architecture, and business priorities while confidently delegating day-to-day infrastructure operations. What’s next? If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider. We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Corporate Counsel, Legal - Global Sales and Business Operations & LATAM San Mateo, CA or Los Angeles, CA | Hybrid - 2 days per week onsite in either our San Mateo or Los Angeles office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment seeks a strategic, business-oriented attorney and leader to lead our legal support for the Global Sales and Business Operations (‘GSBO)’ globally and serve as regional leader of legal support for Latin America (‘LATAM’). This role will report directly to the Senior Director for Global Marketing Sales and Business Operations, Legal and will work closely with our San Mateo, CA based legal team, global legal team and outside counsel. In this global role, you will lead a high-performing legal team supporting a wide range of commercial and strategic legal matters involving support to global business teams responsible for the sale and distribution of PlayStation video games, navigating the complex legal landscape of video game distribution, including compliance, negotiation of contracts, and strategy of different models as well as lead regional legal support for LATAM. PlayStation offers the opportunity to work on cutting-edge legal issues at the intersection of technology and entertainment. Come join us and help create world-class experiences that make PlayStation the best place to play. What You’ll Be Doing: Lead and manage a global team of one attorney and two paralegals supporting the GSBO and LATAM organizations. Develop and execute legal strategy supporting leadership of Global Channel Sales, VPs, Senior Directors, and their teams. Serve as primary legal advisor to SIE’s business units in Latin America, including Brazil, Mexico and Argentina, on the wide range of commercial legal issues .Draft and negotiate commercial contracts, distribution/retailer/partner agreements and vendor agreements for the Sales and Business Operations team in the Americas. Provide general legal advice on business and commercial activities, including day-to-day business operations, sales, distribution, marketing, advertising, consumer services, e-commerce, vendor engagement, consumer complaints and litigation. Manage discrete projects and workstreams independently, setting task-level goals and coordinating with business and legal stakeholders to meet deadlines. Work with outside counsel to support the management of consumer complaint cases across LATAM, alongside legal team members. Monitor government affairs and regulatory developments in the region alongside Public Policy and relevant business line lawyers depending on topic. Report to and work closely with Senior Director, GMSBO Legal on direction and strategy. Mentor and provide guidance to attorneys and paralegals on GSBO/LATAM matters, including reviewing work product and building team subject-matter capability. Develop and maintain strong relationships with internal clients and cross-functional stakeholders across business, legal, and corporate functions. Stay current on industry trends, relevant and regional LATAM laws, and SIE’s evolving business and technology landscape. Requires international travel several times a year and domestic US as required for business meetings. What We're Looking For: 12+ years of relevant legal experience, including 3–4 years of in-house experience at a gaming, technology, or entertainment company. JD or LLM from an accredited law school; admitted to practice in at least one U.S. jurisdiction. California Bar membership preferred (or eligibility for California Registered In-House Counsel status). Deep experience in negotiating and drafting commercial agreements. Strong understanding of Latin American law, particularly Brazil and Argentina, as well as US, Canada and Mexico. Experience as a regional lead for Latin America matters is a plus. Written and Spoken fluency in either Spanish or Brazilian Portuguese, preferably both. \ General litigation experience Familiarity with budget tracking or expense management is a plus. Experience working with and managing outside counsel on specific matters. Demonstrated leadership and ability to mentor and guide team members and people management skills with a collaborative leadership style. Proven ability to influence and advise business partners and senior stakeholders. Strategic thinker with a business-friendly mindset and practical approach to risk. Comfortable in a fast-paced environment managing multiple priorities. Excellent interpersonal and communication skills. Passion for gaming, media, and technology industries. Knowledge of the video game industry is desirable. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $246,700 — $370,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Sioux Falls, SD Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Via's People Operations Associate, you will be supporting our local team in Sioux Falls, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission. **NOTE: this is a 5-day a week in-person role, primarily based in our Sioux Falls, SD location with regular travel to other sites** What You'll Do: Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation. Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance. Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture. Lead employee engagement and recognition initiatives to enhance overall employee experience. Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support. Maintain accurate employee records and ensure adherence to company policies and regulatory requirements. Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings. Lead sensitive employee relations matters, including terminations and required documentation. Represent the company externally at job fairs and community events to attract talent and build brand awareness. Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships. Collaborate with central HR teams to align on best practices and drive process improvements. Who You Are: Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role. Experience working with unionized employee populations and understanding of collective bargaining agreements. You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions. Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.). Strong interpersonal and communication skills with the ability to handle sensitive situations effectively. Detail-oriented and highly organized with a process-driven mindset. Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities. Based in the Sioux Falls, SD area and comfortable working in person 5 days per week Experience working with unions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $70,000-$90,000 per year We are proud to offer a generous and comprehensive benefits package. Ready to join the ride? Via is an equal opportunity employer.

Location: Fort Worth, TX Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Via's People Operations Associate, you will be supporting our local team in Fort Worth, and a number of Via services across Texas. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission. **NOTE: this is a 5-day a week in-person role, primarily based in our Fort Worth location with regular travel to other sites** What You'll Do: Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation. Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance. Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture. Lead employee engagement and recognition initiatives to enhance overall employee experience. Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support. Maintain accurate employee records and ensure adherence to company policies and regulatory requirements. Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings. Lead sensitive employee relations matters, including terminations and required documentation. Represent the company externally at job fairs and community events to attract talent and build brand awareness. Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships. Collaborate with central HR teams to align on best practices and drive process improvements. Who You Are: Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role. Experience working with unionized employee populations and understanding of collective bargaining agreements. You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions. Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.). Strong interpersonal and communication skills with the ability to handle sensitive situations effectively. Detail-oriented and highly organized with a process-driven mindset. Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities. Based in the Dallas-Fort Worth area and comfortable working in person 5 days per week Experience working with unions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $70,000-$90,000 per year We are proud to offer a generous and comprehensive benefits package. Ready to join the ride? Via is an equal opportunity employer.

Задачи: — расследование, предотвращение и снижение мошеннической финансовой активности. Требования и условия работы в тексте не указаны.

Location: MX - Mexico City, Mexico Scopely is hiring a People Operations Partner to work on a hybrid basis from our Mexico City hub. The People Operations Partner makes the employee experience run smoothly for our North America employees. You’ll bring operational expertise and a continuous improvement mindset to onboarding, local benefits, global mobility, and everything between. You care about getting the details right, and you’re always looking for a simpler, faster, better way to do things. Compliance is part of how we work, and your focus is delivering accurate, thoughtful, people-first service. What You’ll Do Employee Experience and Lifecycle Management Own onboarding for new hires and deliver People Operations new hire orientations that make a strong first impression. Confirm all new hires have the legal right to work and have completed required documentation before day one. Maintain accurate and up-to-date employee records. Support internal and external audits by ensuring employee documentation is completed. Conduct employment verifications. Partner with the People Business Partner (PBP) org and Legal on offboarding to make the exit experience smooth and respectful. Act as a trusted advisor to PBPs, managers, and employees, offering clear guidance on local requirements and processes. Continuous Improvement and Process Excellence Drive ongoing improvements to People Operations processes, reducing manual work, errors, and turnaround time. Generate and analyze JIRA and People Analytics metrics to spot trends, inform decisions, and improve productivity, including through the use of AI. Create and maintain SOPs for core People processes, with clear roles and responsibilities. Collaborate with Legal, IT, and HR Tech to refine HR systems and keep them efficient and aligned with data privacy requirements. Local Benefits Support Support employee and manager questions on local benefits, providing timely and accurate answers. Partner with local brokers in Mexico City to administer benefits, resolve issues, and support open enrollment and renewals. Identify recurring questions and gaps, and turn them into clearer communications, FAQs, and improved processes. Global Mobility Support Support Global Mobility cases from start to finish, coordinating with the Global Mobility team, Legal, and external providers. Coordinate with vendors on relocation services and travel visa support, keeping timelines, costs, and deliverables on track. Keep employees informed at each step, so they know what to expect and who to contact. Accuracy, Data Integrity and Compliance Ensure HR processes align with local labor laws and global standards, and flag potential issues early. Maintain accurate new hire data and perform quarterly audits. Prepare and submit required compliance reports to government agencies on time and accurately. Serve as a subject matter expert on employment regulations, supporting audits and legal reviews as needed. Policy Development and Communication Partner with Employee Relations to develop and implement HR policies that reflect our culture and meet legal requirements. Communicate policy updates clearly to employees and leadership. Make sure policies and procedures are easy to find for employees and the People Team. People Operating System Collaborate across teams to maintain a People operating system that supports the business and creates a seamless experience for employees. What You Bring 4+ years of experience in People Operations, HR operations, or HR administration, ideally in a fast-paced, global environment supporting multiple countries. Working knowledge of Mexican employment law and HR compliance requirements (IMSS, INFONAVIT, SAT, STPS), with the ability to apply it in practice and learn U.S. and Canadian requirements. A track record of improving processes, whether by streamlining workflows, building templates and SOPs, or using data to find and fix gaps. Exceptional attention to detail and a commitment to accuracy in employee data, documentation, and reporting. A service mindset: you communicate clearly and empathetically, and take ownership of making things easy for employees and managers. Experience with an HRIS (Workday preferred) and a ticketing tool (JIRA preferred). Comfort with reporting and metrics. Demonstrated experience, operating or improving agentic AI workflows in a business setting. You must be able to design safe workflows, define the agent's steps, place human approvals at appropriate points, safeguard sensitive data, validate outputs, handle failures, document the workflow and measure accuracy and business impact. Strong project management skills and the ability to prioritize across multiple workstreams. Fluent in English and Spanish, written and verbal. Nice to Have Familiarity with U.S. and Canadian employment practices is a huge plus. Experience administering local benefits and working directly with brokers or carriers. Experience supporting global mobility, immigration, or relocation processes, including managing external vendors. Experience with employee data privacy requirements (e.g., LFPDPPP, GDPR). HR certification or a degree in HR, business, law, or a related field. Please ensure that the résumé/CV you attach is written in English. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Limassol, Cyprus The Technical Operations Specialist is responsible for the technical setup, maintenance, troubleshooting, and coordination of platforms and integrations supporting CRM and customer communications. The role works closely with CRM, TAM, Product, Development, BI, and external providers to ensure systems, triggers, integrations, and communication tools work correctly and efficiently. Key Responsibilities: Own and maintain Smartico, Mobivate, SendGrid, and related platform integrations. Manage CRM triggers, events, technical configurations, and system dependencies. Act as the technical escalation point when CRM or customer communication processes are not working as expected. Support the implementation of new technical mechanics, including referral programs, crypto offers, automated journeys, and other promotional or lifecycle functionality. Build, update, and maintain HTML templates for email and other customer communications. Manage technical platform settings such as senders, templates, and communication configurations. Coordinate technical requirements and fixes with Product, Development, BI, TAM, and external platform providers. Test new integrations, triggers, mechanics, and platform changes before release. Investigate technical issues reported by CRM, Customer Support, or other business teams and identify the root cause. Ensure technical changes and fixes are properly implemented and followed through to completion. Maintain documentation for integrations, triggers, configurations, and key technical processes. Identify recurring technical issues and propose improvements to make processes more stable and efficient. Requirements: 2+ years of experience in technical operations, integrations, CRM technology, or a similar role. Experience in the iGaming industry. Hands-on experience with Smartico or similar CRM / engagement platforms. Experience with SendGrid, Mobivate, or similar communication tools. Good understanding of APIs, webhooks, integrations, triggers, and data flows. Basic HTML/CSS knowledge. Experience with segmentation and automation logic. Strong troubleshooting and problem-solving skills. High attention to detail. Ability to work independently and coordinate effectively with technical and business teams. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/115?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote About the problem space AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working." Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering. Little more about the team: You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place. What you'll do You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first. Ship automated workflows end to end Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't. Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work." Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring. Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing. Build the shared substrate as you go Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance. Build on the Data team's existing infrastructure rather than standing up parallel systems. Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively. Make the company fluent Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns. Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating. Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows. Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked. Keep it safe and governable Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment. Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines. What you'll bring Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily. Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable. The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work. A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making. Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk. Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are. Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does. Nice to have SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling). Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases. Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis. Change management experience across a distributed, multi-function company. Interest in external evangelism — writing, speaking, podcasts, peer groups. Base Salary based on level of experience $310,000 — $360,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote About the problem space AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working." Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering. Little more about the team: You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place. What you'll do You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first. Ship automated workflows end to end Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't. Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work." Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring. Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing. Build the shared substrate as you go Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance. Build on the Data team's existing infrastructure rather than standing up parallel systems. Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively. Make the company fluent Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns. Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating. Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows. Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked. Keep it safe and governable Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment. Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines. What you'll bring Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily. Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable. The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work. A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making. Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk. Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are. Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does. Nice to have SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling). Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases. Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis. Change management experience across a distributed, multi-function company. Interest in external evangelism — writing, speaking, podcasts, peer groups. Base Salary based on level of experience $225,000 — $265,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Berlin Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We're looking for a Revenue Operations Specialist to keep Peec's revenue engine clean, accurate, and running on time. Our sales team is scaling fast across Berlin and New York on a motion that combines product-led signups with outbound, and every forecast, pipeline review, and routing rule depends on the data in HubSpot being right. You'll own that day-to-day layer hands-on: maintaining HubSpot, building the reports and dashboards sales leadership runs on, and taking manual admin off the GTM team's plate. You'll report to our CRO and work daily with AEs, SDRs, and sales leadership. This is a role for someone early in their RevOps career who wants to learn fast inside a company that's growing faster. This is an on-site role in our Berlin office. WHAT YOU'LL DO - Keep HubSpot clean and trustworthy: properties, lifecycle stages, deal stages, duplicates, and the hygiene standards everything downstream depends on - Build and maintain the reports and dashboards behind weekly pipeline reviews, conversion tracking, and forecast calls - Manage lead routing and assignment rules so inbound, product signups, and outbound land with the right rep fast - Build HubSpot workflows and automations that take manual work off AEs and SDRs - Support territory, quota, and commission tracking with clean data and accurate inputs for Finance - Onboard new GTM hires onto HubSpot and the tools around it, and keep process documentation current - Handle day-to-day CRM requests from the sales team and spot the patterns worth fixing properly WHAT WE'RE LOOKING FOR - 1 to 3 years in Revenue Operations, Sales Operations, or CRM administration at a B2B SaaS company - Strong hands-on HubSpot skills: you've built workflows, reports, and properties, not just logged activity in it - Detail-oriented with data: you notice when a number looks wrong and dig until you know why - A clear communicator who can push back on a messy process with reps and sales leaders - Curious about AI tooling and keen to automate repetitive work BONUS POINTS - HubSpot certifications (Sales Hub, Operations Hub, or Reporting) - Exposure to Clay, n8n, Zapier, or similar automation tools - Some SQL for pulling your own answers out of the data - Experience in a fast-scaling startup or a product-led sales motion WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Regular team events and off-sites - Paid Meal & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Stamford, Connecticut, United States About the Role iCapital is seeking a detail-oriented and technically capable Associate to join the Data Feed Operations team within Data Solutions. This role sits at the intersection of investment operations, data analysis, and technical data management, with a focus on supporting the quality and reliability of post-trade investment data. This hands-on, highly collaborative role partners across technical and business teams to solve complex data challenges and support scalable data operations within a fast-moving financial technology environment. Responsibilities Monitor inbound and outbound data feeds, APIs, file-based integrations, processing results, validations, deliveries, and service exceptions. Reconcile investment positions, transactions, valuations, cash activity, and related reporting data across source systems and downstream outputs. Investigate data-quality exceptions and feed breaks, determine root cause, document findings, and coordinate remediation with internal and external partners. Certify the completeness and accuracy of reporting data before publication, migration acceptance, or client and partner delivery. Use SQL to analyze relational data, validate populations, trace lineage, identify anomalies, and produce repeatable reconciliation evidence. Use analytical and automation tools to develop controls, transform and compare data sets, reduce manual analysis, and support scalable monitoring and reconciliation workflows. Document feed specifications, source-to-target mappings, business rules, procedures, controls, issue histories, and certification evidence. Translate operational issues and recurring break patterns into actionable requirements for the Product and Engineering teams. Participate in testing and certification for new feeds, feed changes and platform migrations. Provide clear status updates and respond to client, partner, and internal stakeholder questions regarding feed health, data quality, and issue resolution. Help define and track operational measures such as feed timeliness, successful delivery, break recurrence, resolution time, certification status, and data adoption. Qualifications 3-5 years of relevant experience in data operations, investment operations, data analysis, financial technology, performance reporting, fund administration, or in a related field Advanced SQL skills and experience analyzing data in relational databases, including cloud data platforms such as Snowflake or PostgreSQL Experience working with APIs, file-based integrations, external data-provider workflows, ETL or ELT processes, data pipelines, or orchestration workflows Experience monitoring data feeds, investigating exceptions, reconciling data, and documenting mappings or business rules Experience with investment positions, transactions, valuations, capital activity, partner capital account data, or general-ledger data Working knowledge of alternative investments, private markets, wealth management, investment performance reporting, or fund accounting Python experience for data analysis, validation, automation, or reconciliation Experience supporting data migrations, source-system conversions, or implementation testing in a controlled production environment Strong analytical judgment and a structured approach to root-cause analysis and problem solving Excellent attention to detail, with the ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills, with the ability to work effectively across business and technical teams, take ownership of issues through resolution, and contribute as a collaborative team member Benefits The base salary range for this role is $75,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Tbilisi, Georgia Workplace: fully About InvestEngine InvestEngine is a UK investment platform that makes it simple and low-cost for people to build long-term wealth with ETFs, through ISAs, pensions and general investment accounts. As our client base grows, our Operations team in Georgia plays a key role in making sure every client is onboarded and monitored safely and to a high standard. About the role You'll join our first-line Financial Crime Operations team, reporting to the Financial Crime Operations Manager. You'll make sure new clients — individuals and businesses — are onboarded accurately, quickly and in line with regulation, and that client activity is monitored so anything suspicious is investigated and escalated properly. This is a high-volume, detail-sensitive role with clear SLAs. You'll work closely with Compliance, Operations and Customer Experience. What you'll do Complete transaction monitoring and enhanced due diligence (EDD) reviews, investigating unusual activity and escalating suspicions correctly Meet our turnaround targets — most applications and monitoring cases within 24 hours — while keeping accuracy at 98% or above Keep internal registers and client records accurate and up to date Work with Compliance, Operations and Customer Experience to resolve escalations within SLA Spot inefficiencies and suggest practical improvements to our processes The team also Reviews and process new client applications for individuals and businesses, including identity, address, bank account and company checks Carries out PEP and sanctions screening at onboarding and as part of ongoing monitoring What you'll bring Experience in a detail-focused, high-volume operations role — ideally onboarding, KYC/AML, compliance operations or similar in financial services Excellent attention to detail: you catch errors in documents and data and double-check before you submit Strong time management: you handle large volumes without missing deadlines Clear, professional written and spoken English Good risk awareness — you know when something doesn't look right and you flag it A proactive, collaborative way of working: you take ownership instead of waiting for direction Nice to have: knowledge of KYC/AML, and experience with PEP and sanctions screening. Our hiring process Short online cognitive assessment TA interview (30 minutes) Interview with the hiring team (45–60 minutes), including a short practical task Final interview How we work We care about putting customers first, acting like owners and speaking up openly. If that sounds like you, we'd love to hear from you.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Director, Legal Operations will serve as the centralized owner for Legal’s operations, technology, data, and execution. This role is responsible for Legal AI strategy and implementation, partnering closely with Engineering, Product, Security, Finance, and other stakeholders to modernize and scale Kraken’s legal function. As Kraken’s regulatory footprint and business complexity grow, this leader will own operational strategy, tooling, process design, and metrics—driving automation, AI adoption, workflow standardization, and vendor optimization. This role ensures Legal operates as a strategic, data-driven partner to the business rather than a reactive cost center. This leader will also be responsible for Legal’s financial, resourcing, and demand management foundations—ensuring the right work is done by the right resource at the right cost, with predictable outcomes as the organization scales.     THE OPPORTUNITY - Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance. - Own Legal’s operating model across workflows, processes, resourcing, and service delivery. - Own budget planning, forecasting, accruals, and cost modeling with Finance. - Manage legal billing and outside counsel. - Lead resourcing, capacity planning, headcount modeling, role design, and make/buy/automate decisions. - Manage the legal technology stack (CLM, matter management, AI tools, knowledge management, intake, spend management). - Enforce centralized ownership, standardization, and compliance across legal technology. - Evaluate AI tooling, drive build-vs-buy decisions, translate requirements into technical roadmaps, ensure secure deployment, measure ROI, and lead integrations. - Establish metrics, dashboards, and controls for workload, demand, spend, cycle times, efficiency, risk, and outcomes. - Design and operate intake, triage, and demand-management frameworks, including prioritization models, service tiers, SLAs, and self-service pathways. - Optimize vendor and contractor management, spend controls, billing review, performance measurement, and work allocation. - Design, implement, and adopt AI-enabled legal workflows at scale. - Evolve the Legal knowledge management strategy (playbooks, templates, decision trees, guidance) for reuse and automation. - Prioritize operational, process, and technology initiatives based on impact, risk reduction, and ROI. - Lead change management, training, and adoption for new processes, technologies, and AI systems. - Ensure compliance with regulatory, security, privacy, and compliance standards. - Maintain operational controls to reduce legal, regulatory, and model risk. - Enable attorneys to focus on legal judgment, strategy, and advisory work.     WHAT YOU BRING - 10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership. - Experience scaling legal operations, legal technology, financial management, and data-driven execution. - Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement. - Understanding of legal workflows (contracts, regulatory, litigation, investigations, intake, outside counsel management) and process redesign. - Hands-on experience optimizing legal technology platforms (CLM, matter management, spend management, intake, knowledge management, AI tools). - Ability to translate requirements into technical roadmaps and operational plans. - Experience establishing metrics, dashboards, controls, and OKRs. - Communication skills to influence legal leaders, executives, and technical teams. - Experience operating in ambiguity and leading transformation in high-growth environments.     NICE TO HAVES - Experience in fintech, crypto, financial services, or regulated industries. - Background in enterprise AI governance, model risk management, or secure AI deployment. - People management experience in Legal Operations or adjacent functions. - Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice