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Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Analyst, you will be responsible for reviewing content and executing enforcement actions across our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for malicious cyber operations. Your initial focus will center on reviewing flagged activity related to cyberattacks, malware development, and offensive exploitation; however, this position may later expand to include broader areas of enforcement. Safety is core to our mission, and you'll help uphold policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, technical, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays. Key responsibilities Review flagged content and accounts to make accurate, well-documented enforcement decisions in line with our usage policies Detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations Triage and escalate novel, ambiguous, or high-severity cases to appropriate stakeholders Provide detailed feedback to the Safeguards policy design team on policy gaps surfaced through real enforcement scenarios Partner with Engineering and Data Science teams by surfacing detection model errors and quality signals from review to improve precision and recall Maintain high accuracy and consistency standards across review queues Keep up to date with emerging AI policy enforcement best practices, threat actor tactics, and the evolving cyber threat landscape, using these to inform enforcement decisions Minimum Qualifications Experience in cybersecurity, including knowledge of offensive techniques, exploit development, malware analysis, or vulnerability research Experience performing content review, abuse investigations, or policy enforcement at volume Proficiency in SQL and/or Python for data analysis and threat detection Experience identifying emerging risks and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams Experience working with generative AI products, including writing effective prompts for content review and enforcement Preferred qualifications Experience in trust & safety, abuse investigations, cybersecurity investigations, or threat intelligence in a technology or AI company Experience with large language models and an understanding of how AI technology could be misused for cyber operations Experience operating within abuse monitoring programs or enforcement review systems Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space Experience working with government agencies, regulated environments, or information sharing communities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Safeguards Analyst focusing on Integrity & Authenticity, you will be responsible for building and executing enforcement workflows for our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for coordinated inauthentic behavior, election manipulation, and targeting, tracking, and surveillance of individuals. Your work will span a broad and interconnected set of harm areas: AI-enabled influence operations and disinformation campaigns, the abuse of AI to interfere with electoral processes, and the use of AI systems to facilitate stalking, surveillance, profiling, and the targeting of individuals or groups. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a political, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays, particularly around major electoral events. Key responsibilities Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy Partner with Engineering and Data Science teams to optimize detection models for policy violations and automated enforcement systems Review flagged content to drive enforcement and policy improvements Enforce usage policies with a focus on detecting and mitigating AI-enabled influence operations, coordinated inauthentic behavior, election interference, and targeting, tracking, or surveillance of individuals and groups Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios Keep up to date with emerging AI policy enforcement best practices, evolving threat actor tactics, and the regulatory landscape around elections, privacy, and surveillance, using these to inform our decision-making and workflows Minimum qualifications Experience in trust & safety, policy enforcement, threat intelligence, or a closely related field with a focus on one or more of: influence operations, disinformation, coordinated inauthentic behavior, election integrity, or privacy and surveillance harms Experience standing up and scaling policy enforcement or content review workflows Proficiency in SQL and/or other data analysis tools to draw insights from large datasets Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams Experience working with generative AI products, including writing effective prompts for content review and enforcement Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space Preferred qualifications Experience conducting cross-platform investigations into influence operations, coordinated inauthentic behavior, or disinformation campaigns Familiarity with open-source intelligence (OSINT) techniques and tools used for threat actor tracking and network analysis Working knowledge of privacy law, surveillance technology, or data broker ecosystems as they relate to targeting and tracking harms Experience with large language models and an understanding of how AI technology could be misused to generate synthetic personas, fabricate quotes, or automate persuasion at scale Familiarity with election security frameworks, campaign finance law, or electoral integrity standards in one or more jurisdictions Experience navigating evolving regulatory landscapes relevant to this space (e.g., DSA, EU AI Act, FEC regulations, GDPR) Experience working with election bodies, civil society organizations, or government agencies on integrity or disinformation-related issues Proficiency in Python for data analysis and automation Experience with dark web monitoring or tracking threat actors across surface, deep, and dark web environments The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team is seeking a Red Team Engineer to help ensure the safety of our deployed AI systems and products. In this role, you'll take an adversarial approach to uncover vulnerabilities across our product ecosystem before they can be exploited by malicious actors. Your work will span from technical infrastructure vulnerabilities on our products to emergent risks from advanced AI capabilities. While you'll bring best practices from traditional security approaches, the focus is on broader safety implications and novel abuse unique to advanced AI systems and associated products. You'll investigate the full spectrum of potential abuse — from coordinated account manipulation and payment fraud to novel exploitation of product features — and simulate sophisticated threat actors who chain multiple attack vectors to achieve their objectives. Key responsibilities Conduct comprehensive adversarial testing across Anthropic's product surfaces, developing creative attack scenarios that combine multiple exploitation techniques Research and implement novel testing approaches for emerging capabilities, including agent systems, tool use, and new interaction paradigms Design and execute "full kill chain" attacks that emulate real-world threat actors attempting to achieve specific malicious objectives Build and maintain systematic testing methodologies that evaluate every aspect of our systems Develop automated testing frameworks to enable continuous assessment at scale Collaborate with Product, Engineering, and Policy teams to translate findings into concrete improvements Help establish metrics for measuring detection effectiveness of novel abuse Minimum qualifications Experience in penetration testing, red teaming, or application security Experience in model jailbreaking and testing large-scale agentic workflows for non-obvious prompt injection vectors Strong technical skills in web application security, including hands-on expertise with security testing tools (e.g., Burp Suite, Metasploit, custom scripting frameworks) Experience building custom automation, including LLM-specific testing frameworks A track record of discovering novel attack vectors and chaining vulnerabilities in creative ways A public body of work such as CVEs, blog posts, or disclosed bug bounty reports Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences Preferred qualifications Experience with AI/ML security or adversarial machine learning Understanding of AI safety considerations beyond traditional security, including modern guardrails against jailbreaks Experience testing API security and rate-limiting systems Background in testing business logic vulnerabilities and authorization bypass techniques Background in anti-fraud, trust & safety, or abuse prevention systems Familiarity with distributed systems and infrastructure security Familiarity with abuse detection mechanisms and the ability to engineer novel bypasses Adaptability to understand and build engagements around emerging threats outside your direct area of expertise The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Fraud Prevention team protects Anthropic's payment and monetization surfaces from financial abuse — keeping fraud losses, dispute rates, and network monitoring exposure in check while preserving a smooth experience for legitimate customers. As a software engineer on this team, you will build the systems that make risk decisions in real time, manage the dispute and chargeback lifecycle, and detect monetization abuse across subscriptions, in-app purchases, and promotions. The ideal candidate can see things from attackers' perspectives, anticipate their responses to countermeasures, and never loses sight of the fact that a false positive here is a paying customer. Payments fraud is more externally coupled than most trust and safety work — you'll collaborate closely with finance, support, and legal teams internally, and with payment processors and platform partners externally. Responsibilities: Design and build real-time risk decisioning that scores transactions at authorization time, balancing fraud loss, approval rates, and latency constraints Build tooling and automation for the dispute and chargeback lifecycle, from review queues to evidence collection and loss reporting Engineer fraud signals at scale — device fingerprinting, BIN and issuer signals, velocity features, and cross-account linkage — and detect monetization abuse across subscriptions, trials, promotions, and in-app purchases Own a portfolio of metrics — loss rate, dispute rate, authorization approval impact, and false-positive rate — rather than optimizing any single number Lead investigations into emerging fraud patterns, building multi-layered defenses designed for attacker adaptation rather than point-in-time rules Work cross-functionally with finance, support, legal, and data science, and with external payment processors and platform partners Minimum Qualifications: Proficiency in Python, SQL, and data analysis tools Experience building or operating fraud, risk, or abuse detection systems in production Strong communication skills and ability to explain complex technical tradeoffs to non-technical stakeholders Preferred Qualifications: 8+ years of industry software engineering experience, with a focus on payments fraud or risk Fluency with payments rails: card networks, payment service providers (e.g., Stripe, Adyen), in-app purchase platforms (Apple, Google), refund flows, and the chargeback and dispute lifecycle Direct experience combating fraud typologies such as card testing, stolen-card monetization, refund and chargeback abuse, subscription and trial abuse, promotional abuse, and friendly fraud Understanding of fraud loss accounting — fraud loss vs. dispute fees vs. card network monitoring programs (e.g., VDMP, i VFMP, Mastercard ECP) — and why chargeback rate thresholds carry existential stakes Experience building hybrid rules-and-ML risk systems: real-time scoring at authorization plus post-authorization review workflows Experience at a marketplace or subscription business, or on a processor-side or issuer-side risk team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As an Accounting (R2R) Manager on the Accounting team, you will play a critical role in supporting Mistral’s rapid international expansion. This position is designed to own and execute the end-to-end close process, ensuring accurate, timely, and scalable financial reporting across all entities. You will lead the Record-to-Report function, maintaining the integrity of the General Ledger and balance sheet while managing a team of GL accountants. Your work will directly impact the company’s ability to scale its financial operations globally. WHAT YOU WILL DO - Own and run the monthly, quarterly, and annual close processes. - Build and maintain a detailed close calendar and checklist, tracking progress daily to meet all deadlines. - Proactively identify risks and escalate issues early to avoid delays. - Manage and coordinate the R2R team, allocating responsibilities and ensuring coordinated delivery. - Oversee journal entries, trial balance accuracy, and monthly reconciliations for all balance sheet accounts. - Investigate and resolve unusual or aged items to maintain data integrity. - Manage intercompany accounting and reconciliation across entities, resolving mismatches proactively. - Prepare data for group consolidation and support audit and statutory reporting. - Contribute to process improvements, automation, and standardization initiatives. WHAT WE'RE LOOKING FOR - CPA or equivalent professional designation with at least 8 years of accounting experience, including 2+ years at a Big 4 firm. - Solid knowledge of IFRS. - Strong experience in General Ledger and close processes, particularly in multi-entity or international environments. - Advanced proficiency in SAP S4/HANA is a plus. - Strong organizational and time management skills to manage deadlines and priorities under pressure. - Fluent in English; French is a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a threat intel manager to build and run our Model Exploitation & Fraud team within Threat Intelligence. This team detects, investigates, and disrupts the large-scale exploitation of Anthropic's AI systems. Model distillation,  unauthorized access, account farming and reseller abuse, and fraud and scam operations. You will set the strategy for the mission area, hire and lead a small team of technical investigators, and build the systems, processes, and partnerships that let the team scale. The team includes established senior investigators who own our deepest technical casework,  tracing distillation networks, reseller and proxy ecosystems, and financially motivated actors across first-party surfaces and third-party platforms; your job is to direct, resource, and amplify that work, not duplicate it. This area carries regular U.S. government engagement and requires deeply understanding external black market ecosystems and how they interact with our systems. Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays. Key responsibilities Own strategy, priorities, and outcomes for the Model Exploitation & Fraud mission area; define what we detect, investigate, action, and share Hire, manage, and develop a team of technical threat investigators; set the quality bar for casework and intelligence reporting Design clear lanes between this role and the team's senior individual contributors: strategy, people leadership, and program ownership sit with you, while ownership of the deepest technical investigations and tradecraft stays with the senior experts closest to the work Capable of independently leading complex investigations. Direct, prioritize, and resource complex investigations into model distillation, unauthorized AI R&D usage, unauthorized access, coordinated account abuse, and fraud/scam networks, partnering with the senior investigators who lead the deepest technical casework and clearing blockers from their path Drive the redesign of triage for a very high-volume detection pipeline: partner with investigators and engineering to build abuse signals, clustering, and agentic investigation workflows that separate sophisticated actors from noise Expand the team's coverage into fraud and scams, building the detection and investigation playbooks from the ground up Own the external engagement program for the area, including regular intelligence sharing with U.S. government partners and industry peers, ensuring the investigators driving the work are visible in those channels Anticipate how resellers, proxies, and third-party platforms change the abuse surface, and shape coverage accordingly Work with policy, enforcement, and engineering to convert findings into bans, product mitigations, and safety-by-design improvements Define and report the team's metrics; brief Safeguards and company leadership on the threat landscape Minimum qualifications Have led and managed investigative, fraud, platform integrity, or threat intelligence teams, ideally ones built around senior, deeply specialized individual contributors Have strong domain fluency in scaled abuse — fraud patterns, account abuse, unauthorized access, or platform exploitation economics — sufficient to set priorities, pressure-test findings, and earn the confidence of expert investigators Are proficient enough in SQL and Python to review data-heavy casework, pressure-test conclusions, and provide surge capacity when the team needs it Have experience overseeing investigations that track threat actors across surface, deep, and dark web environments, including reseller and access-broker communities Have working familiarity with large language models and a strong grasp of how models can be distilled, extracted, or exploited at scale Have built processes, detection systems, or programs from scratch and can show what changed because of them Communicate crisply with executives, engineers, and external partners alike Preferred qualifications Experience at a major technology platform on trust and safety, fraud, or abuse investigations at scale Background in financial crime investigation or fraud analytics Experience working directly with U.S. government stakeholders on threat reporting A track record of partnering with, growing, and retaining senior technical specialists, including defining clear scope between management and senior IC tracks Fluency in Mandarin Chinese and/or Russian with nuanced regional and geopolitical context Active Top Secret security clearance The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $375,000 — $455,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a threat intel manager to build and run our CBRN-E & Advanced Weapons team within Threat Intelligence. This team detects, investigates, and disrupts attempts to misuse Anthropic's AI systems for chemical, biological, radiological, nuclear, and explosives threats and for the development of advanced or novel weapons. You will mature this from a promising start into a rigorous program, hiring investigators with real CBRN-E, weaponization, and counterproliferation expertise, sharpening detection beyond broad harm screens into threat-specific capabilities, and personally leading the cases where scientific judgment determines whether we're seeing curiosity, legitimate research, or a genuine weapons-development attempt. The area carries significant engagement with government, biosecurity, and scientific stakeholders. Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays. Key responsibilities Own strategy, priorities, and outcomes for the CBRN-E & Advanced Weapons mission area; mature it from an emerging function into a rigorous investigative program Hire, manage, and develop a team of investigators with deep domain expertise across biological, chemical, and weapons-development threat areas Personally lead investigations into attempts to use our systems to develop, enhance, or disseminate CBRN-E weapons, or advanced weapons capabilities Evolve detection from broad harm screens toward CBRN-specific signals and methodologies tailored to dual-use research concerns, in partnership with our collections engineers Set the analytic quality bar: cross-platform threat analysis grounded in real threat actor behavior, open-source research, and publicly reported weapons programs Own escalation and enforcement decisions with policy and enforcement teams for the highest-severity misuse category we handle Lead external engagement with government agencies, biosecurity and chemical-security research communities, and scientific organizations Inform safety-by-design and capability-evaluation strategies by forecasting how threat actors will leverage frontier AI for CBRN-E purposes Serve as a liaison to government partners, educating stakeholders on AI-enabled threats through regular reporting and briefings. Minimum qualifications Are an intelligence analyst, policy expert, or researcher with deep domain expertise in biosecurity, chemical defense, weapons non-proliferation, dual-use research of concern (DURC), or related CBRN-E threat domains Have led investigative or analytic teams and are a senior domain expert with demonstrated mentorship and program-building experience ready to lead Have experience with threat actor profiling,threat intelligence analysis frameworks, and collection frameworks Have hands-on experience with large language models and how AI could be misused for CBRN-E threats Have excellent stakeholder management skills across researchers, policy experts, legal teams, government, and external partners Can present analytical work to technical and non-technical audiences, including government stakeholders and senior leadership Preferred qualifications Advanced degree (MS or PhD) in biological sciences, chemistry, biodefense, biosecurity, or a related field Real-world experience countering weapons of mass destruction or other high-risk asymmetric threats in the intelligence community or defense organizations Experience working with government agencies, defense/national security organizations, or in regulated environments handling sensitive CBRN-E programs, counterproliferation and threat analysis. Background in AI safety, machine learning security, or technology abuse investigation Experience building and scaling threat detection systems or abuse monitoring programs Active Top Secret security clearance The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $375,000 — $455,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hybrid - San Francisco, New York City, London About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Security Software Engineer, Detection & Response, to build the telemetry, logging, and response systems for our Detection & Response team. This is a builder role, not a queue-triage role. You will build detection and response as software across a multi-cloud fleet of servers, containers, and endpoints, and test where AI and agents can safely take work off responders. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office. What you’ll do Deploy and operate telemetry at fleet scale with osquery and extended Berkeley Packet Filter (eBPF) sensors across servers, containers, and endpoints, and own performance overhead, staged rollouts, canaries, and rollbacks Build and maintain the logging and security information and event management (SIEM) pipeline behind detection, including ingestion, normalization, enrichment, storage, and cost, with detections written as code with tests, code review, and continuous integration and continuous delivery (CI/CD) Automate response with tooling for host isolation, credential revocation, evidence collection, and enrichment, and test where AI and agents can safely take work off responders Strengthen the corporate security stack, including endpoint detection and response (EDR) and fleet management across Mac, Windows, and Linux, email security, and GitHub controls Join the on-call rotation, work with the managed security operations center (SOC) on escalations, and automate evidence collection for System and Organization Controls 2 (SOC 2), Payment Card Industry Data Security Standard (PCI DSS), and ISO audits What you need 5+ years in security, infrastructure, or platform engineering, writing production code in a compiled language (Go or Rust preferred) and a scripting language (Python or Bash) Deployed and operated agents, sensors, or telemetry collectors at fleet scale, such as osquery or eBPF-based tooling Operated AWS infrastructure, including networking, identity and access management (IAM), logging, and container workloads, with infrastructure as code in Terraform Built and run a data or logging pipeline, including SIEM operations and SQL for investigation Bonus if you Worked with managed SOC providers or security orchestration, automation, and response (SOAR) platforms Built or contributed to open source security or observability tooling Know serverless platforms and API security Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000-$312,000. This salary range is an estimate. Actual salary will be based on job-related skills, experience, and location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: port of spain, Trinidad and Tobago EnerMech is seeking an experienced Account Lead to manage the successful delivery of contracted services for assigned client accounts within our Lifting Solutions O&M business. This role is responsible for ensuring safe, high-quality, efficient, and commercially effective service delivery across client operations, including personnel, equipment, maintenance, project execution, reporting, and customer relationship management. The Account Lead will serve as a key point of contact between EnerMech and the client, ensuring contract requirements are met while identifying opportunities to improve service delivery, strengthen client relationships, and support business growth. Key Responsibilities: Manage the day-to-day delivery of assigned client contracts, including core crew, ad hoc support teams, equipment, maintenance, and project requirements. Ensure EnerMech meets client expectations for safety, quality, service delivery, commercial performance, and operational excellence. Build and maintain strong working relationships with client stakeholders, asset teams, technical teams, and internal EnerMech departments. Support client planning meetings, mobilisation readiness, gate compliance, maintenance planning, and operational coordination. Lead and manage contract-specific KPIs, client reporting, monthly reporting, QPRs, FPALs, and performance reviews. Coordinate sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning, and technical support. Provide first-line technical support and coordinate client requirements, including breakdowns and urgent operational needs. Liaise regularly with offshore and site-based crews regarding maintenance, operations, planning, and service delivery. Travel offshore as required to conduct audits, management visits, and surveys. Maintain contract maintenance records, routines, corrective actions, and scheduling within client maintenance management systems. Monitor maintenance backlog and immediately escalate any safety-critical maintenance concerns to the client and internal technical authority. Review and approve contract-related CTRs, work packs, invoices, and other documentation as the Contract Representative. Ensure NAV and internal systems are used effectively to track, manage, and report business performance. Manage work in progress, aged debt, accounts payable, invoicing, and contract financial performance. Develop annual OPEX and CAPEX budgets for assigned contracts. Coordinate incident investigations, root cause analysis, and corrective action closeout. Support employee relations, performance management, development, and resourcing activities in partnership with HR. Promote EnerMech’s wider capabilities to add value, resolve client issues, and support business growth. Maintain accurate business forecasts associated with assigned contracts. Support annual and five-year crane plans and budgets where applicable to the Cranes business line. Requirements Demonstrable experience managing and delivering services within an offshore, industrial, oil and gas, or energy-related environment. Proven experience leading operational teams and supporting client organizations while maintaining high standards of safety, quality, and service delivery. Strong commercial awareness with experience managing budgets, work in progress (WIP), aged debt, invoicing, and overall contract performance. Experience coordinating offshore personnel, technical teams, maintenance activities, and client stakeholders. Working knowledge of applicable industry legislation, safety case requirements, major accident hazard management, and relevant regulatory standards (e.g., DCR, PFEER). Experience with maintenance management systems, business reporting tools, CTRs, work packs, and contract administration processes. Mechanical Engineering degree or relevant technical qualification preferred; equivalent industry experience will also be considered. Experience within lifting, cranes, mechanical services, offshore maintenance, or asset integrity environments is highly desirable. Valid offshore survival certification and offshore medical certification are required. Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels. Demonstrated ability to identify opportunities for continuous improvement, challenge traditional thinking, and drive operational excellence. Strong planning, organizational, and problem-solving abilities with a proactive and customer-focused approach.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis Overview The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of Performance, Stability, and Platform Quality issues occurring after products are released to customers. In this role, you will be responsible for building scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. You will collaborate closely with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams to reduce the time from issue detection to root cause identification and drive continuous improvements in product quality and reliability. We are looking for engineers who are passionate about quality, thrive on solving complex system-level problems, and take strong ownership in delivering exceptional user experiences through continuous improvement. Key Responsibilities Logging Architecture Define and drive the overall platform logging strategy. Design and implement logging frameworks for AOSP-based systems. Establish log collection, storage, retention, and archival strategies. Define structured logging standards and best practices. Design logging mechanisms optimized for field debugging and post-release analysis. Improve platform observability and telemetry quality. Diagnostics & Debuggability Build infrastructure for Crash, ANR, Native Crash, and Kernel Panic analysis. Define strategies for collecting and analyzing Tombstones, DropBox entries, Bugreports, and diagnostic artifacts. Develop diagnostic frameworks for system failure analysis and troubleshooting. Create tools that support issue reproduction and root cause analysis. Drive initiatives that improve platform debuggability and diagnosability. Partner with development teams to ensure diagnostic capabilities are built into the platform. Post-Release Incident Analysis Investigate and analyze production issues occurring in customer environments. Identify, classify, and track recurring failure patterns. Lead incident reviews, postmortems, and corrective action initiatives. Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR). Provide actionable recommendations to engineering teams for quality improvements. Monitoring & Alerting Design and implement log-based monitoring systems. Develop anomaly detection mechanisms for platform health and stability. Build automated alerting and escalation frameworks. Create dashboards and reporting tools for field quality monitoring. Define and track reliability metrics and operational KPIs. Security & Compliance Design and implement secure logging and diagnostics infrastructure. Ensure protection of PII and sensitive customer information. Support security incident investigations and forensic analysis. Define log retention policies and ensure compliance with company and regulatory requirements. Collaborate with Security teams to implement secure-by-design principles. Required Qualifications A genuine passion for delivering high-quality software and exceptional user experiences, with a strong sense of ownership and accountability for product quality. Experience working in Agile development environments and driving continuous quality improvements through iterative development, data-driven decision making, and customer feedback. Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience. 5+ years of experience in Android native development with strong expertise in Java/Kotlin and Android Studio. Experience developing Android/AOSP system software. Experience designing and implementing Logging, Diagnostics, or Observability systems. Strong experience with crash analysis, production debugging, and root cause investigation. Experience debugging Linux Kernel or low-level system software issues. Strong programming skills in C/C++, Java, and/or Kotlin. Experience analyzing large-scale production incidents and system failures. Proven track record of conducting Root Cause Analysis (RCA) and driving corrective actions. Strong understanding of software architecture, operating systems, and system software fundamentals. Excellent analytical, problem-solving, communication, and collaboration skills. Preferred Qualifications Experience developing Android Framework components. Experience with Kernel Logging, Tracing, and low-level diagnostics. Hands-on experience with Perfetto, Systrace, ftrace, or similar profiling and tracing tools. Experience building or operating Crash Analytics platforms. Experience with Security Incident Response and forensic investigations. Experience developing Consumer Electronics products. Site Reliability Engineering (SRE) experience. Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies for building responsive user interfaces and dynamic applications. Experience designing telemetry, observability, monitoring, or analytics platforms. Familiarity with cloud-native logging and analytics solutions. Experience developing developer tools, debugging tools, or operational dashboards. What We're Looking For Passion for quality, reliability, and operational excellence. Strong ownership and accountability for outcomes. Customer-focused mindset with a commitment to exceptional user experiences. Ability to investigate complex system-level issues and identify root causes. Strong collaboration skills across cross-functional teams. Continuous improvement mindset and commitment to engineering excellence. Impact Your work will directly influence the quality, reliability, and supportability of PlayStation Portal products used by millions of players worldwide. By building world-class logging, diagnostics, monitoring, and incident analysis capabilities, you will enable engineering teams to detect issues faster, resolve them more efficiently, and continuously improve the customer experience. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $193,300 — $289,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments. This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal. Responsibilities Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause. Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements. Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding. Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through. Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil. Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing. Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations. Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links. Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields. Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus. Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time. Qualifications 5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams 3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance Kubernetes certification (CKA or CKS) or equivalent depth Experience improving rollout safety and autoscaling behavior for Kubernetes workloads Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems OpenTelemetry instrumentation experience at scale is preferred Benefits The base salary range for this role is $130,000 to $160,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Baku Workplace: onsite ABOUT YOU Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company. This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation. Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need. As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Perform Application Security Reviews - Conduct code reviews, run SAST / DAST and dependency scanning tools, and work with engineering to resolve findings. Participate in Threat Modeling - Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process. Help Harden Cloud and Container Infrastructure - Work on GCP, Kubernetes, and IAM configurations to strengthen the security of our cloud and container environments. Participate in Pen Test Remediation - Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager. Partner with Engineering on Secure Design - Review architectures, advise on secure implementation patterns, and help teams make informed security decisions. Identify and Track Security Findings - Document findings, assess severity, and track them through the remediation lifecycle to resolution. Support Incident Response - Help investigate and document security events, contribute to root-cause analysis, and support containment efforts. Write Async Security Guidance - Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones. Support Product Security - Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed. What You Bring Foundational AppSec Knowledge - Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review. Cloud Environment Exposure - Has worked with GCP or a similar cloud provider and is comfortable with IAM , networking, and container concepts. Code Literacy - Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues. Security Tooling Familiarity - Has used or is familiar with SAST , DAST , or dependency scanning tools and understands how they fit into a development workflow. Strong Written Communication - Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences. Collaborative Mindset - Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems. Self-Directed with Growth Mindset - Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team. Nice to Have Threat modeling experience; Hands-on Kubernetes or container security experience; Infrastructure security background - Linux, networking, vSphere/ ESX; Familiarity with NIST CSF , PCI , SOC 2, or ISO 27001 from a technical perspective; Detection engineering or incident response experience; Experience building security automation or internal tooling; Relevant certifications ( OSCP , GWAPT , CKS , or similar hands-on certs). Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.

Location: Baku Workplace: onsite ABOUT YOU We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure. You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through. This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Triage Security Findings - Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries. Assist with Vulnerability Assessments - Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems. Write Clear Security Documentation - Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on. Support Threat Modeling - Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs. Monitor Security Tools - Help operate SAST , DAST , and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows. Support Code Reviews - Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases. Stay Current - Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack. What You Bring Web Security Fundamentals - Solid understanding of common vulnerability classes: OWASP Top 10, CSRF , XSS , IDOR , SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names. Web and Browser Fundamentals - Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and CORS . This is the foundation everything else builds on. Security Testing Tools - Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans. Vulnerability Documentation - Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed. Secure Development Awareness - Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege. Code Readability - Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns. Analytical Thinking - You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires. Clear Written Communication - You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them. Curiosity and Initiative - You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding Nice to Have Participation in bug bounty programs or CTF competitions; Basic scripting ability for automation - Python or Bash; Familiarity with CI/CD pipelines and where security tooling fits; Exposure to cloud environments - GCP, AWS, or Azure; Relevant coursework or certifications - eWPT, CEH , PortSwigger Web Security Academy progress, or similar entry-level credentials. Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.

Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. What You'll Do Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting Build and execute email marketing campaigns and lead nurturing programs Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns Track campaign performance and provide insights and recommendations to improve results Support conference, webinar, and event marketing initiatives throughout the year Help maintain marketing assets, landing pages, campaign materials, and lead generation programs Requirements Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required) Native English speaker Based in the United States (ideally East Coast) Strong hands-on experience with HubSpot Experience executing email marketing and lead generation campaigns Excellent written and verbal communication skills Highly organized, detail-oriented, and able to manage multiple priorities simultaneously Self-starter with a strong sense of ownership and accountability Comfortable working in a fast-paced, remote-first environment ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.

Location: Kyiv, Ukraine Technical Coordinator / Solution Engineer Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis. We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams. Responsibilities Install, configure, and support local server-side software components. Support local environment setup and configuration of server and viewer-related components. Manage and support secure data preparation, upload, and processing workflows. Develop and maintain basic orchestration and automation scripts. Monitor technical environments and proactively troubleshoot issues. Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability. Maintain setup documentation, troubleshooting records, and operational procedures. Communicate effectively with remote product and vendor technical teams in English. Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders. Work predominantly on-site at the customer location in Kyiv, depending on project needs. Act as the main technical representative on-site while coordinating with remote support teams. Requirements Requirements Required Qualifications Strong experience working with Windows and/or Linux server environments. Proven experience installing, configuring, and supporting server-side or enterprise software solutions. Hands-on scripting experience with Bash, PowerShell, or Python. Experience creating and maintaining workflow automation and orchestration scripts. Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments. Understanding of secure environments, access control, credential management, and sensitive data handling. Ability to read technical documentation and follow setup and design instructions. Experience collaborating with remote technical teams and participating in English-language meetings. Strong analytical and troubleshooting skills. Ability to work independently with minimal supervision. Nice to Have DevOps or Infrastructure Engineering background. Experience with on-premises or hybrid infrastructure environments. Experience working with data processing workflows. Familiarity with visualization platforms, viewer/server environments, or similar technical systems. Basic knowledge of encryption and decryption workflows. Experience working with APIs and integrations. GIS, spatial data, or 3D visualization experience. Customer-facing technical support, consulting, or implementation experience. Specific Requirements Must be based in Kyiv or willing to work primarily from Kyiv. Availability for regular on-site presence at the customer location. Comfortable working within a sensitive and secure customer environment. Openness to customer-side background or security screening if required. Ability to act as the primary hands-on technical specialist on-site. Strong sense of ownership, responsibility, and communication skills. Ability to properly identify, prioritize, and escalate issues when necessary. What You Should Know This is not a pure software development role. This is not a project management role. The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support. Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team. Benefits ·       Paid Time Off — 36 paid days per year ·       Work From Home (fully remote format) ·       Training & Development opportunities ·       Partial medical compensation

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers