Location: Germany; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced Account Managers across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning account manager initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in account management or post-sales roles within SaaS, ideally some of this within Western Europe accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
• Proficiency in German or French is required.
This role is remote-first, so it can be executed from anywhere within Europe. If you prefer, you can work from our offices in London, Dublin or Paris.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States | Miami, USA
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Latin America.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the LATAM territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region.
- Serve as the voice of the LATAM market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets across Latin America.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics.
- Ability to develop multi-country territory strategies and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
- Must be able to travel.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location.
- LatAm Countries Salary: Determined by country.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote, Germany
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
THE ROLE
Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market.
This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology.
The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world.
This position is based in Germany.
WHAT YOU'LL DO
DRIVE REVENUE GROWTH
- Own the Germany territory and achieve aggressive revenue targets.
- Develop and execute strategic account plans across enterprise customers.
- Manage full sales cycles from prospecting through negotiation and close.
- Maintain accurate forecasting and pipeline management.
BUILD EXECUTIVE RELATIONSHIPS
- Develop trusted partnerships with executive stakeholders across enterprise organizations.
- Lead strategic customer conversations around AI transformation, creative workflows, and business value.
- Represent Higgsfield at industry events, executive meetings, and customer engagements.
PARTNER CROSS-FUNCTIONALLY
- Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle.
- Provide customer insights that influence product development and go-to-market initiatives.
- Support customer expansion and long-term account success.
EXPAND HIGGSFIELD'S PRESENCE
- Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem.
- Develop relationships with key industry partners and influencers.
- Serve as the voice of the German market internally.
WHAT WE'RE LOOKING FOR
- 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience.
- Demonstrated success exceeding enterprise revenue targets.
- Experience selling to large enterprise organizations with complex procurement and legal processes.
- Strong executive communication, presentation, and negotiation skills.
- Deep understanding of the German enterprise market.
- Ability to develop territory strategy and execute independently.
- Strong collaboration across globally distributed teams.
- Excellent written and verbal communication skills in German and English.
- Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms.
- Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany.
- Experience at a high-growth venture-backed startup.
- Familiarity with PLG and enterprise sales models.
- Experience using Salesforce, HubSpot, or similar CRM platforms.
COMPENSATION
We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth.
Compensation will be competitive and based on experience, market location, and demonstrated performance.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Palo Alto; New York
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Talent Acquisition Contractor in our US team, you will play a central role in building high-caliber teams during a period of rapid company expansion. You will work with hiring managers across business and technical functions to source, engage, and hire talent for go-to-market roles and corporate teams. Your work will directly impact our ability to grow, helping shape our culture and future success. This role is ideally based in San Francisco or New York City, but we welcome remote candidates.
WHAT YOU WILL DO
- Manage the end-to-end recruiting process to create a seamless experience for candidates and hiring teams
- Develop and implement search strategies for a range of business, corporate, and technical roles
- Partner closely with stakeholders to define hiring needs and sourcing plans
- Identify, engage, and guide candidates throughout the interview and offer process
- Analyze hiring data and processes to find and address root causes or inefficiencies
- Recommend and drive improvements in recruiting processes, documentation, and tools
- Advise candidates on closing strategies to ensure high acceptance rates
- Contribute to ongoing refinements in hiring systems and approaches
WHAT WE'RE LOOKING FOR
- Experience recruiting for both business and technical positions, ideally within the enterprise software sector
- Strong ability to operate independently, quickly learning new roles, markets, and processes
- A track record of hiring in highly competitive talent markets
- At least four years of experience in recruiting, including outbound search
- Effective communication skills with the credibility to influence hiring managers and senior stakeholders
- Attention to detail, accountability, and a drive to deliver on hiring targets
- Comfort moving between strategic planning and hands-on recruiting tasks
- Experience with Ashby or similar recruiting tools
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Tokyo, Japan
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As the Team Director, Account Management for Japan, you will play a pivotal role in driving the growth and success of Sensor Tower in the dynamic Japan market. You will be responsible for overseeing all aspects of our Account Management operations in Japan, including revenue expansion, client management, strategic planning, and team leadership. The ideal candidate is a seasoned professional with a strong background in sales, business development, and leadership, with a passion for driving growth and delivering exceptional results.
Key Responsibilities:
- Manage a team of Account Directors focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
- Communication of strategic plans to account teams, and oversee the implementation and execution of those plans.
- Interface with and supports Sensor Tower Account Directors, Sales, Finance, Marketing, Operations and Executive teams.
- Identify and resolve issues/problems encountered by our customers acting as an Executive Sponsor on high profile or Strategic account
- Conducting regular Business Reviews to ensure our plan is aligned with customer business objectives and strategies.
- Design and maintain reports used in sales analysis.
- Conduct C-level discussions with clients to strategize and address their use cases with our platform.
- Bridge the gap between product teams and customers, effectively managing expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within your customer base.
- Deliver training, analytics, insights, and best practices to Account Director teams under your management
Experience we are looking for:
- 8+ years of experience in Key Account Management, selling complex solutions.
- 3+ years experience managing sales teams that support enterprise & strategic accounts.
- Proven track record of success in sales, business development, and leadership roles, preferably in the SaaS or technology industry.
- Demonstrated ability to lead and inspire teams, drive performance, and foster a culture of collaboration and accountability.
- Highly organized with the ability to track and coordinate a wide series of tasks.
- Deep understanding of the Japanese market, including cultural nuances, business practices, and regulatory environment. Fluent in both English and Japanese (written and spoken).
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Palo Alto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
We are seeking a talented IT Specialist to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes.
You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable.
If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.
📍 Location: Palo Alto
What You Will Do
USER SUPPORT AND ISSUE RESOLUTION
- Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco).
- Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step.
- Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience.
- Deliver physical IT onboarding sessions
EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS
- Install, configure, and update computers along with IT and videoconferencing equipment.
- Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records.
- Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized.
- Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore).
ACCOUNT AND LICENSE MANAGEMENT
- Oversee user accounts and application licenses with precision.
- Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users.
TRAINING AND CONTINUOUS IMPROVEMENT
- Train and guide users on applications, hardware, and best practices.
- Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.
What We're Looking For
- A degree in Computer Science or a related IT field.
- Strong written and verbal communication.
- Hands-on experience with Google Workspace administration.
- Strong troubleshooting skills on both macOS and Windows environments.
- Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting.
- Familiarity with videoconferencing equipment and associated services.
- Ability to lift and handle standard IT equipment such as monitors and network devices.
- Proven experience in a similar support role within a fast-paced, global organization
- Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.
Bonus Points:
- Experience with MDM solutions such as Kandji or Jamf.
- Interest or experience in automation tools such as Zapier or n8n.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Accounting (R2R) Manager on the Accounting team, you will play a critical role in supporting Mistral’s rapid international expansion. This position is designed to own and execute the end-to-end close process, ensuring accurate, timely, and scalable financial reporting across all entities. You will lead the Record-to-Report function, maintaining the integrity of the General Ledger and balance sheet while managing a team of GL accountants. Your work will directly impact the company’s ability to scale its financial operations globally.
WHAT YOU WILL DO
- Own and run the monthly, quarterly, and annual close processes.
- Build and maintain a detailed close calendar and checklist, tracking progress daily to meet all deadlines.
- Proactively identify risks and escalate issues early to avoid delays.
- Manage and coordinate the R2R team, allocating responsibilities and ensuring coordinated delivery.
- Oversee journal entries, trial balance accuracy, and monthly reconciliations for all balance sheet accounts.
- Investigate and resolve unusual or aged items to maintain data integrity.
- Manage intercompany accounting and reconciliation across entities, resolving mismatches proactively.
- Prepare data for group consolidation and support audit and statutory reporting.
- Contribute to process improvements, automation, and standardization initiatives.
WHAT WE'RE LOOKING FOR
- CPA or equivalent professional designation with at least 8 years of accounting experience, including 2+ years at a Big 4 firm.
- Solid knowledge of IFRS.
- Strong experience in General Ledger and close processes, particularly in multi-entity or international environments.
- Advanced proficiency in SAP S4/HANA is a plus.
- Strong organizational and time management skills to manage deadlines and priorities under pressure.
- Fluent in English; French is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Palo Alto; New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 4+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Amsterdam; Marseille; Munich; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What We're Looking For
Strategic Discovery & Vision Setting
• Lead executive-level workshops with CISOs and security teams to identify cybersecurity challenges and opportunities where Mistral's AI can drive step-change improvements (e.g., threat intelligence, SOC automation, vulnerability management, incident response).
• Co-create AI-powered cybersecurity adoption roadmaps with customers, articulating the "art of the possible" and a clear path to value in securing their digital assets.
AI Solution Design & Deployment for Cyber
• Architect end-to-end AI solutions tailored to cybersecurity use cases, integrating Mistral's models and platform into customer security workflows, SOC environments, and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI-driven cybersecurity solutions in production (e.g., automated threat detection, intelligent alert triage, security log analysis, phishing detection, compliance automation).
• Own the execution of pilot projects and proofs-of-value within cybersecurity contexts, demonstrating the potential of our technology and paving the way for full-scale deployment.
• Ensure deployed solutions meet security, privacy, and regulatory standards (e.g., NIS2, DORA, ISO 27001, SecNumCloud).
Value Realization & Customer Success
• Serve as a trusted advisor to cybersecurity customers, guiding their AI strategy for security operations and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to security outcomes (e.g., mean time to detect, mean time to respond, false positive reduction, analyst productivity).
• Proactively identify expansion opportunities within accounts, building on initial cybersecurity successes to drive long-term partnerships across broader security and defense use cases.
Cross-Functional Collaboration
• Act as the bridge between cybersecurity customers and Mistral's internal teams, synthesizing domain-specific feedback to influence product and research roadmaps for security-oriented features.
• Develop reusable assets, best practices, and playbooks specific to cybersecurity deployments to scale go-to-market efforts and ensure consistent delivery excellence.
• Stay current on the evolving threat landscape, emerging cyber regulations, and AI-for-security trends to maintain credibility and thought leadership.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment, primarily within France and Europe.
About you
• 6+ years in a client-facing strategic and technical role within the cybersecurity or defense sector (e.g., cybersecurity consulting, security engineering, SOC operations, or technical sales in cyber).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Cybersecurity, Data Science, Engineering, etc.).
• Strong cybersecurity domain expertise : solid understanding of security operations (SOC, SIEM, SOAR), threat intelligence, incident response, vulnerability management, and/or compliance frameworks.
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both security-focused and non-technical audiences on AI-driven security solutions.
• Hands-on experience building and deploying AI or data-driven applications (Python) to demonstrate value in security contexts.
• Familiarity with French and European cybersecurity regulations and frameworks (e.g., ANSSI guidelines, NIS2, DORA, SecNumCloud, ISO 27001).
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous security challenges into actionable solutions.
• Executive presence and communication skills to influence senior security stakeholders (CISO, VP Security, C-level).
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Fluent in English.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
• Prior experience with defense or sovereign cloud environments is a plus.
Why This Role Matters
You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Palo Alto; New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Operations Manager on the People team, you will build, scale, and manage the operational infrastructure that supports our team in North America and drives our international expansion. This role exists to ensure our regional HR operations run seamlessly, keeping the company fully compliant while executing a high-touch, reliable support system for our growing team.
You will lead the end-to-end employee lifecycle operations for the region, managing everything from North American payroll and local benefits to complex global mobility and visa tracking. Your impact will be felt directly through your ability to establish compliant HR frameworks in entirely new countries and streamline our internal operational workflows.
This position requires a balance of strategic process engineering and hands-on administrative execution. You will own the operational foundation—ensuring data integrity across our HRIS software, building scalable vendor partnerships, and addressing daily employee inquiries with a strong service-oriented approach.
WHAT YOU WILL DO
- Manage and process payroll for all employees across the North America region, partnering with local providers and internal Finance teams to ensure precise, on-time execution.
- Launch HR operations in new countries, deploying localized employee benefits programs, setting up compliant entities, and establishing local operational policies.
- Own the onboarding and lifecycle documentation, formalizing labor contracts, amendments, and internal status changes securely within our HRIS.
- Coordinate global mobility and immigration, directly managing visas for new hires and navigating compliance requirements for international team work trips.
- Resolve daily employee inquiries regarding benefits enrollment, policy clarifications, and routine payroll changes with clear and timely communication.
- Audit and optimize internal HR workflows, identifying opportunities for software automation and benchmarking external vendors to maximize administrative efficiency.
- Maintain core compliance frameworks, keeping employee handbooks up to date and monitoring regional shifts in employment regulations to protect the company.
WHAT WE'RE LOOKING FOR
- 5-10 years of progressive HR experience, ideally within a high-growth environment, alongside a degree in Human Resources, Business Administration, or a related field.
- Strong knowledge of US employment laws, compliance regulations, and a deep understanding of regional and international payroll and tax regulations.
- Proven experience managing the full employee lifecycle and successfully deploying benefits and HR compliance structures in new international regions.
- High technical proficiency with modern HRIS systems, automated payroll platforms, and operational data tracking tools.
- A dedicated internal service mindset with the communication and interpersonal skills required to navigate sensitive employee situations and vendor negotiations.
- Strong analytical and problem-solving abilities, with a track record of turning complex regulatory requirements into clear internal procedures.
- A practical, hands-on execution style combined with a builder mindset—you enjoy creating order out of ambiguity and actively executing daily operational tasks.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
WHAT YOU WILL DO
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
WHAT WE'RE LOOKING FOR
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Stockholm
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Madrid
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
WHAT WE'RE LOOKING FOR
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As part of our rapid global expansion we are looking for a Strategic Partner Lead for our SAP partnership in Germany to join our first-on-the-ground Germany Partner GTM team. Our ambitions are high and wide and to bring to market the most advanced AI technology, we are building a best-in-class Go-To-Market team. Builders wanted!
In this role you will be instrumental in driving the strategy and execution for our SAP partnership globally.
WHAT YOU WILL DO
Build strategic partnership plans and executive relationships:
- Negotiate or enhance partnership agreements and contracts, ensuring they are mutually beneficial and align with our company's interests.
- Develop and execute strategic plans to drive pipeline and co-selling activities with SAP in Europe, APAC and the US.
- Own end-to-end partnership responsibilities including financial business outcomes, co-sell, technical integrations, joint marketing campaigns, etc.
- Develop and drive Mistral on SAP offerings including Sovereign AI
- Expand the partnership within SAP to new product teams, industry sales teams, etc.
- Align partner executive stakeholders to key Mistral executive counterparts.
Execute SAP plans to drive results:
- Execute strategic partnership plans to achieve pipeline and revenue results as a critical part of the Global GTM team.
- Serve as a point of escalation to help resolve field conflicts using your network of key contacts within both companies as well as your knowledge of each company’s strategic priorities
- Lead the development and communication of the partnership performance analysis, including financial performance, agreed metrics, and related insights.
- Provide enablement and support to strategic partners to ensure they are effectively promoting and selling our products or services.
Company Builder and Collaborator:
- Collaborate with cross-functional teams to ensure the successful implementation of partnership initiatives.
- Work with Mistral engineering and products team to help advance the customer experience for Mistral’s models and tools on SAP’s platform, including defining new routes to market through the SAP partnership
- Develop a strong collaboration with Mistral’s GTM team to help drive pipeline and help advance opportunities to closure.
- Align SAP Global and regional sales teams with Mistral’s sales counterparts and facilitate a regular MBR cadence.
WHO YOU ARE:
- Bachelor's degree in Business, Marketing, Information Technology, or a related field. An MBA or related advanced degree is preferred.
- Minimum of 10 years of experience in GTM roles with 5+ years experience in partner management, business development or sales roles.
- Deep knowledge and past experience working in the specific SAP ecosystem (organizational structure, relationships, offerings), preferably with the SAP AI teams.
- Understanding of Sovereign AI partnerships and offerings
- Ideally, a strong network at global level within SAP’s partner organizations.
- Knowledge of the SAP partner ecosystem and the sales motion between SAP and it partners
- Excellent negotiation, communication, and interpersonal skills.
- Strong understanding of the technology or software industry, with a focus on Cloud partnerships.
- Ability to travel as needed to meet with strategic partners and attend industry events.
- Strong analytical skills, with the ability to monitor and analyze partnership performance and provide actionable insights.
- Builder and self-starter with the ability to work independently and as part of a team.
WHAT WE OFFER:
💰 Competitive cash salary and equity
🥕 Food : 150€ Monthly meal allowance
🥎 Sport : Monthly contribution to a Gympass subscription
🚴 Transportation : Monthly contribution to your mobility (parking charges or public transport)
🍼 Parental : Generous parental leave policy
🌎 Visa sponsorship
By applying, you agree to our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Serbia; Georgia
We are looking for a structured and execution-driven Strategic Project Manager to lead complex market expansion and business localization initiatives across multiple regions and business units.
The role focuses on turning ambiguous business needs into structured execution plans, business cases, governance frameworks, and operational launches. Success requires strong stakeholder management, an ownership mentality, and the ability to drive cross-functional initiatives without direct managerial authority - but with strong C-level support and dedicated resources from Finance, Legal, Tax, Product, Payments, Commercial, Marketing, and Analytics assigned to each initiative.
This is not a traditional administrative role. We are looking for someone who can independently drive initiatives from idea to operational launch and build frameworks to make future launches faster and more predictable.
Responsibilities
1. Business Case Development & Strategic Planning:
Build and structure business cases, ROI assessments, and operational models for market expansion initiatives.
Turn ambiguous business requests into actionable implementation plans, decision-making frameworks, and launch criteria - in close collaboration with Finance, Legal, Product and Business stakeholders.
Prepare and present business cases and initiative proposals to C-level stakeholders - including structured storytelling, trade-off framing, and recommendation of go/no-go decisions.
2. End-to-End Initiative Execution:
Lead market expansion and localization initiatives from planning to operational launch.
Coordinate cross-functional implementation across Product, Finance, Legal, Payments, Operations, and Commercial teams.
Manage timelines, dependencies, escalations, and execution accountability across parallel workstreams.
3. Governance, Stakeholder Management & Reporting:
Drive alignment across senior stakeholders with competing priorities.
Maintain governance structures, execution tracking, and transparent reporting.
Establish scalable project documentation, decision logs, and post-launch performance monitoring.
Requirements
4–8+ years of experience in strategic project management, business operations, transformation, or other cross-functional execution roles - with a strong track record of personally leading and delivering complex initiatives end-to-end.
Proven ability to operate in high-ambiguity environments across multiple stakeholders (Finance, Legal, Tax, Product, Payments, Commercial, Marketing, Analytics, C-level).
Strong ownership mentality, structured thinking, and ability to drive initiatives from concept to implementation.
Business and operational mindset with high attention to detail and execution quality.
Advanced Excel skills and comfort working with data, reporting and collaboration tools.(our stack: Confluence, Miro, Gantt, YouTrack, Slack, Tableau, Trino).
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
United States | Miami, USA
УдалённоRemote, Germany
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