Вакансии

Location: Tallinn Web3 – Frontend QA Engineer Are you a QA engineer who loves working in the front-end? Do you thrive on manual testing, test automation, problem-solving, and ensuring top-quality releases? Join us as we build the next generation of iGaming products and brands, leveraging the exciting possibilities of Web3 technologies. We’re looking for someone who can take ownership of quality across our front-end , helping us maintain high standards while reducing manual testing efforts. A taster of what you will be involved with Be the go-to Quality Engineer for our Frontend Team Test manually and proactively enforce the highest quality standards Build, maintain, and improve our automated testing frameworks using the latest tools and best practices, aligned with our architectural principles Identify gaps in test coverage across our front-end and take action to fix them Embed a Quality-Built-In mindset by collaborating with engineers and suggesting improvements Contribute directly to our codebase, implementing changes that increase robustness and reduce time-to-market Work closely with CI/CD pipelines, release automation, and tooling enhancements What we are looking for 2+ years of QA experience on front-end systems Strong understanding of QA methodologies, test automation, and code coverage best practices Comfortable working with modern front-end technologies and Javascript Passionate about quality and delivering a seamless customer experience Analytical, self-driven, and solutions-oriented Good communication with English fluency, both written and spoken Tech stack & tools Front-end: JavaScript, Jest, Playwright CI/CD: GitHub Actions Other: JIRA, Confluence, TestRail Nice-to-haves: Experience in iGaming ISTQB certification or equivalent Degree in a relevant field

Обязанности: - Анализ бизнес-требований клиентов и разработка функциональных требований к ИТ-решениям. - Подготовка проектной документации, включая бизнес-требования, user stories, BPMN-диаграммы, UML-модели и функциональные спецификации. - Участие в проектах по цифровой трансформации, ИТ-стратегии, корпоративной архитектуре и оптимизации ИТ-процессов. - Взаимодействие с заказчиками, разработчиками и другими заинтересованными сторонами для согласования требований и проектных решений. - Проведение исследований рынка и технологических решений, подготовка аналитических материалов и презентаций для клиентов. Требования: - Опыт работы от 3 лет в роли System Analyst, Business Analyst или на аналогичной позиции. - Практический опыт сбора, анализа, формализации и управления требованиями. - Знание жизненного цикла разработки ПО (SDLC), Agile и Waterfall методологий. - Опыт работы с API, системными интеграциями и моделированием бизнес-процессов. - Уверенное владение SQL и понимание принципов работы баз данных. - Опыт использования JIRA, Confluence или Azure DevOps. - Уверенное владение английским на уровне Upper-Intermediate и выше (устно и письменно). - Наличие сертификатов TOGAF, ITIL или Lean Six Sigma будет преимуществом. Условия: - Ежегодные бонусы по результатам работы. - Медицинское страхование и страхование жизни. - 30 календарных дней отпуска и 5 дополнительных дней оплачиваемого больничного без подтверждения. - Корпоративные скидки и специальные предложения. - Программа признания достижений. - Внутренние и внешние программы обучения, сертификации и профессионального развития.

Location: Malta Web3 – Frontend QA Engineer Are you a QA engineer who loves working in the front-end? Do you thrive on manual testing, test automation, problem-solving, and ensuring top-quality releases? Join us as we build the next generation of iGaming products and brands, leveraging the exciting possibilities of Web3 technologies. We’re looking for someone who can take ownership of quality across our front-end , helping us maintain high standards while reducing manual testing efforts. A taster of what you will be involved with Be the go-to Quality Engineer for our Frontend Team Test manually and proactively enforce the highest quality standards Build, maintain, and improve our automated testing frameworks using the latest tools and best practices, aligned with our architectural principles Identify gaps in test coverage across our front-end and take action to fix them Embed a Quality-Built-In mindset by collaborating with engineers and suggesting improvements Contribute directly to our codebase, implementing changes that increase robustness and reduce time-to-market Work closely with CI/CD pipelines, release automation, and tooling enhancements What we are looking for 2+ years of QA experience on front-end systems Strong understanding of QA methodologies, test automation, and code coverage best practices Comfortable working with modern front-end technologies and Javascript Passionate about quality and delivering a seamless customer experience Analytical, self-driven, and solutions-oriented Good communication with English fluency, both written and spoken Tech stack & tools Front-end: JavaScript, Jest, Playwright CI/CD: GitHub Actions Other: JIRA, Confluence, TestRail Nice-to-haves: Experience in iGaming ISTQB certification or equivalent Degree in a relevant field What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world. At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.

Location: Must be based in or relocate to Singapore. Company: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions. What you will do: — Own the multi-year vision and roadmap for global support, including service tiers, coverage, and follow-the-sun operations. — Architect and manage a 24/7 operating model with regional hubs, escalation paths, and robust governance. — Define global SLAs (FRT, resolution time) and manage the end-to-end analytics engine for CSAT and NPS. — Lead digital transformation by optimizing the support tech stack and driving AI-driven deflection initiatives. — Act as the primary bridge between Support and Product/Engineering to improve supportability and lead crisis management. — Build a high-performing global team and oversee the vendor/BPO strategy, performance, and commercials. Requirements: — 10+ years in Customer Support/CX, with 5+ years leading multi-region global teams at scale. — Proven track record of improving key outcomes (CSAT, resolution time, cost-to-serve) in high-growth environments. — Expertise in capacity planning, workforce management, and building scalable operational processes. — Strong analytical skills with proficiency in Excel, BI tools (Looker, Tableau), and ideally SQL. — Hands-on experience applying AI and automation (LLMs, automated triage, chatbots) in support workflows. — Must be based in or relocate to Singapore. Nice to have: — Experience in B2B SaaS, fintech, or complex regulated payment environments. — Proficiency with global support platforms like Zendesk and knowledge systems like Confluence. — Success in BPO vendor relationship management, including commercial optimization and compliance. Culture & Benefits: — Environment for successful builders with founder-like energy and a focus on true ownership. — Collaborative culture that values humility and a "get stuff done" mentality. — Opportunity to solve complex, high-visibility problems within a high-growth, well-funded global company. — Commitment to diversity, equity, and equal opportunity employment.

Location: Belfast, Northern Ireland, Remote Workplace: remote Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. How you’ll make an impact Develop an understanding of the ‘Core’ team's domain and technology stack and actively seek guidance to grow technical expertise. Handle small-to-medium features with support from more senior engineers, ensuring tasks are completed according to set timelines. Write code adhering to established coding standards and participate in code reviews to learn best practices. Collaborate with team members to understand feature requirements and implement solutions with guidance. Focus on building reliable and maintainable software components, contributing to team deliverables with a focus on quality. Utilise version control systems to manage code changes and maintain a consistent development workflow. Participate in team meetings and sprint ceremonies, such as daily stand-ups and sprint retrospectives, contributing updates and feedback. Engage in learning activities, including game days and training sessions, to build familiarity with the company's tools and processes. Troubleshoot and debug issues with guidance, learning to identify and resolve common software bugs. Demonstrate a willingness to collaborate with other engineers and stakeholders, developing teamwork skills necessary for larger projects. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. What will set you up for success Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. At least 1.5 years of experience in a software engineering role. Programming Skills: Proficient in C#/.Net and familiar with basic programming constructs and design patterns. Version Control Systems: Basic understanding of version control tools (e.g., GitHub) and how to use them for source code management. Unit Testing: Familiarity with writing unit tests to validate small software components and test-driven development frameworks (e.g., NUnit, Jest). Distributed Systems Fundamentals: Basic understanding of how distributed systems work, focusing on building reliable components. Collaboration Tools: Experience using collaboration platforms for development, such as Jira, Confluence, and GitHub. About Olo   Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. Applicant Privacy Notice (United Kingdom)

Location: Lagos, Nigeria Who We Are We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive. The Position We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business. This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows. As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth. Responsibilities Salesforce Project Delivery Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization. Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies. Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments. Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions. Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations. Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance. Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget. Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines. Project Planning & Governance Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking. Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews. Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control. Apply structured project management methodologies appropriate to the implementation context. Systems Integration & Technical Oversight Lead the design and delivery of the Salesforce → Rencore → Mambu integration model. Define data flow specifications, field mapping, and API integration requirements with architects and integration teams. Define and validate condition-based triggers governing when customer information is propagated into Mambu. Oversee data migration, system integrations, and quality assurance activities. Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles. Product Workflow Delivery Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines. Ensure workflows align with regulatory, compliance, and operational requirements. Support: Loans : Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers. Deposits : Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions. Cards : Card application management, eligibility checks, approval workflows, and fulfilment integration. Customer & Lead Data Management Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages. Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population. Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu. Stakeholder & Change Management Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders. Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support. Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking. Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels. Compliance & Regulatory Alignment Ensure the implementation adheres to NDPR and applicable regulatory requirements. Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows. Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements. Requirements What You Bring Education & Experience Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage. Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations. Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments. Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines. Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing. PMP, PRINCE2, SAFe, or equivalent project management certification required. Technical Expertise Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud. Experience managing integration architecture, APIs, data migration, and data quality initiatives. Familiarity with Mambu or similar cloud-native core banking platforms. Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence. Preferred Qualifications Salesforce Administrator or Salesforce Project Management certification. Experience working in regulated financial services environments. Knowledge of CBN regulatory frameworks. Experience supporting large-scale digital transformation programmes. This Job Is Perfect For You If You Have successfully delivered enterprise CRM implementations from planning through deployment. Can balance business priorities, technical requirements, and stakeholder expectations. Thrive in complex, cross-functional environments. Have strong systems thinking and integration experience. Are highly organized, commercially minded, and delivery focused. Benefits What's In It For You Lead a high-impact digital transformation programme at the heart of the business. Partner with senior leaders across Technology, Operations, Product, and Commercial teams. Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives. Competitive compensation and benefits package. Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.

Задачи: — Работать в команде LiveOps для улучшения текущего игрового опыта, повышения игровых метрик и создания нового контента. — Вести направление игровых событий. — Разрабатывать, настраивать и оптимизировать внутриигровые события и их расписание. — Работать с аналитикой проекта и оценивать эффективность текущих игровых механик. — Поддерживать подробную документацию и балансовые таблицы (GDD, конфиги, аналитические отчёты). — Анализировать отзывы игроков и сообщества, формировать гипотезы для улучшения игры. — Управлять и поддерживать игровые конфигурации в производственном процессе, тесно сотрудничая с программистами и QA. — Участвовать в мозговых штурмах и генерации идей для обновлений функций и контента. — Сотрудничать с продюсерами, дизайнерами и аналитиками в процессе планирования и разработки. Требования: — Опыт работы в качестве гейм-дизайнера не менее 4 лет, включая минимум 1 год на проекте с LiveOps. — Уверенные навыки работы с Excel, Google Sheets, Notion, Confluence для балансировки и ведения документации. — Знание принципов монетизации F2P и понимание влияния дизайнерских решений на ARPU и удержание. — Опыт работы с аналитикой и использование данных для принятия дизайнерских решений. Условия: — Официальное трудоустройство по Трудовому кодексу Армении или Кипра либо удалённый контракт. — Возможность выбора места работы: удалённо или посещение офисов в Армении или Кипре по желанию. — Пакет релокации и помощь в получении вида на жительство в Армении, включая для членов семьи. — 21 рабочий день отпуска, 3 дополнительных выходных в году, компенсация больничных до 100%. — Комплексная медицинская страховка с первого рабочего дня в Армении или Кипре. — Поддержка профессионального развития: курсы, конференции, участие в мастер-классах и воркшопах отдела. — Корпоративные онлайн и офлайн мероприятия и подарки к различным праздникам.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: Serbia; Georgia We are looking for a structured and execution-driven Strategic Project Manager to lead complex market expansion and business localization initiatives across multiple regions and business units. The role focuses on turning ambiguous business needs into structured execution plans, business cases, governance frameworks, and operational launches. Success requires strong stakeholder management, an ownership mentality, and the ability to drive cross-functional initiatives without direct managerial authority - but with strong C-level support and dedicated resources from Finance, Legal, Tax, Product, Payments, Commercial, Marketing, and Analytics assigned to each initiative. This is not a traditional administrative role. We are looking for someone who can independently drive initiatives from idea to operational launch and build frameworks to make future launches faster and more predictable. Responsibilities 1. Business Case Development & Strategic Planning: Build and structure business cases, ROI assessments, and operational models for market expansion initiatives. Turn ambiguous business requests into actionable implementation plans, decision-making frameworks, and launch criteria - in close collaboration with Finance, Legal, Product and Business stakeholders. Prepare and present business cases and initiative proposals to C-level stakeholders - including structured storytelling, trade-off framing, and recommendation of go/no-go decisions. 2. End-to-End Initiative Execution: Lead market expansion and localization initiatives from planning to operational launch. Coordinate cross-functional implementation across Product, Finance, Legal, Payments, Operations, and Commercial teams. Manage timelines, dependencies, escalations, and execution accountability across parallel workstreams. 3. Governance, Stakeholder Management & Reporting: Drive alignment across senior stakeholders with competing priorities. Maintain governance structures, execution tracking, and transparent reporting. Establish scalable project documentation, decision logs, and post-launch performance monitoring. Requirements 4–8+ years of experience in strategic project management, business operations, transformation, or other cross-functional execution roles - with a strong track record of personally leading and delivering complex initiatives end-to-end. Proven ability to operate in high-ambiguity environments across multiple stakeholders (Finance, Legal, Tax, Product, Payments, Commercial, Marketing, Analytics, C-level). Strong ownership mentality, structured thinking, and ability to drive initiatives from concept to implementation. Business and operational mindset with high attention to detail and execution quality. Advanced Excel skills and comfort working with data, reporting and collaboration tools.(our stack: Confluence, Miro, Gantt, YouTrack, Slack, Tableau, Trino). Benefits Flexible schedules and opportunity to work remotely; Ambitious and supportive team who love what they do, appreciate each other, and grow together; Internal programs for adaptation and training, development of soft skills, and leadership abilities; Partial compensation for participating in external training and conferences; Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world; Corporate prices on hotels and travel services; MyTime Day Off - an extra non-working day without loss of compensation.

Задачи: — Управление полным циклом доставки технических проектов, преимущественно в области CX и телекоммуникаций. — Работа с проектами с фиксированным объемом и по модели Time & Materials (T&M), обеспечение своевременной и бюджетной реализации. — Создание и поддержание планов проектов, включая задачи, сроки, ответственных и ключевые этапы. — Выявление рисков проекта и координация с поставщиками, операторами и третьими сторонами для решения проблем. — Следование стандартным процессам управления проектами: планирование, отчетность, управление изменениями и отслеживание рисков. — Тесное взаимодействие с командами инженерии, операций, IT, продукта, финансов и внешними партнерами. — Мониторинг бюджетов, прогнозов и затрат совместно с финансовыми командами. — Подготовка обновлений, отчетов и дашбордов для руководства и заинтересованных сторон. Требования: — Опыт управления проектами не менее 7 лет, включая значительный опыт в CX, телекоммуникациях или инфраструктуре. — Подтвержденный опыт управления техническими проектами от начала до завершения, включая ответственность за объем, график, бюджет, риски и коммуникацию с заинтересованными сторонами. — Опыт координации сервисных заказов, эскалаций операторов, технического обслуживания и многопартийных технических переключений. — Сильные коммуникативные и лидерские навыки, способность эффективно проводить встречи, принимать решения и управлять межфункциональным сотрудничеством. — Владение инструментами управления проектами и совместной работы, такими как Jira, MS Project, Confluence и Excel для отслеживания и финансового анализа. — Отличные организационные навыки и внимание к деталям. — Способность эффективно работать в мультикультурных и распределенных командах. Будет плюсом: — Опыт работы в телекоммуникациях, ISP, операторах, UCaaS, CX или оптовой голосовой связи. — Сертификация PMP или эквивалентная квалификация в управлении проектами. Условия: — Культура постоянного совершенствования с 99% успешных проектов и более 30% годового роста выручки. — Конкурентная оплата и социальный пакет, включая медицинскую страховку и программу релокации. — Возможность работать из любой точки мира. — Профессиональное развитие, включая программы сертификации, наставничество, внутреннюю мобильность и стажировки. — Работа над значимыми проектами для ведущих мировых клиентов. — Мультикультурная и инклюзивная рабочая среда с открытой коммуникацией и корпоративными мероприятиями. — Ценности социальной устойчивости, включая IT-образование, поддержку сообществ, справедливые практики, экологическую устойчивость и гендерное равенство.

Задачи: — Управление полным циклом доставки технических проектов, преимущественно в области CX и телекоммуникаций. — Работа с проектами с фиксированным объемом и по модели Time & Materials (T&M), обеспечение своевременной и бюджетной реализации. — Создание и поддержание планов проектов, включая задачи, сроки, ответственных и ключевые этапы. — Выявление рисков проекта и координация с поставщиками, операторами и третьими сторонами для решения проблем. — Следование стандартным процессам управления проектами: планирование, отчетность, управление изменениями и отслеживание рисков. — Тесное взаимодействие с командами инженерии, операций, IT, продукта, финансов и внешними партнерами. — Мониторинг бюджетов, прогнозов и затрат совместно с финансовыми командами. — Подготовка обновлений, отчетов и дашбордов для руководства и заинтересованных сторон. Требования: — Опыт управления проектами не менее 7 лет, включая значительный опыт в CX, телекоммуникациях или инфраструктуре. — Подтвержденный опыт управления техническими проектами от начала до завершения, включая ответственность за объем, график, бюджет, риски и коммуникацию с заинтересованными сторонами. — Опыт координации сервисных заказов, эскалаций операторов, технического обслуживания и многопартийных технических переключений. — Сильные коммуникативные и лидерские навыки, способность эффективно проводить встречи, принимать решения и управлять межфункциональным сотрудничеством. — Владение инструментами управления проектами и совместной работы, такими как Jira, MS Project, Confluence и Excel для отслеживания и финансового анализа. — Отличные организационные навыки и внимание к деталям. — Способность эффективно работать в мультикультурных и распределенных командах. Будет плюсом: — Опыт работы в телекоммуникациях, ISP, операторах, UCaaS, CX или оптовой голосовой связи. — Сертификация PMP или эквивалентная квалификация в управлении проектами. Условия: — Культура постоянного совершенствования с 99% успешных проектов и более 30% годового роста выручки. — Конкурентная оплата и социальный пакет, включая медицинскую страховку и программу релокации. — Возможность работать из любой точки мира. — Профессиональное развитие, включая программы сертификации, наставничество, внутреннюю мобильность и стажировки. — Работа над значимыми проектами для ведущих мировых клиентов. — Мультикультурная и инклюзивная рабочая среда с открытой коммуникацией и корпоративными мероприятиями. — Ценности социальной устойчивости, включая IT-образование, поддержку сообществ, справедливые практики, экологическую устойчивость и гендерное равенство.

О ПРОЕКТЕ И РОЛИ Компания Usetech находится в поиске QA Fullstack-инженера на крупный финтех-проект (кредитный продукт для бизнеса). Позиция предполагает равное распределение задач между ручным и автоматизированным тестированием (50/50). ЧЕМ ПРЕДСТОИТ ЗАНИМАТЬСЯ • Ручное и автоматизированное тестирование функционала (50 на 50); • Разработка, поддержка и актуализация автотестов на C#; • Тестирование REST API, интеграционных слоев и бизнес-процессов; • Работа с базами данных SQL и брокерами сообщений (Kafka, RabbitMQ); • Активное участие в развитии QA-практик внутри команды. ТРЕБОВАНИЯ К КАНДИДАТУ • Опыт работы в сфере QA от 3 лет; • Опыт коммерческой автоматизации на C# от 1,5 лет (основной стек); • Опыт тестирования web-приложений; • Уверенные знания принципов работы REST API и SQL (написание запросов с join, работа с view и т.д.); • Практический опыт интеграционного тестирования; • Опыт работы с CI/CD (Jenkins, GitLab CI); • Опыт работы с брокерами сообщений Kafka, RabbitMQ или аналогами; • Владение инструментами Git, Jira, Confluence. БУДЕТ ПЛЮСОМ • Опыт работы с Redis, Hazelcast; • Опыт тестирования в условиях микросервисной архитектуры; • Опыт работы в финтех-домене. УСЛОВИЯ И КОРПОРАТИВНЫЕ БЕНЕФИТЫ • Карьерные и профессиональные возможности в аккредитованной ИТ-компании; • Расширенный пакет ДМС со стоматологией, доступ к услугам корпоративного психолога; • Профильное обучение, сертификация за счет компании и корпоративный английский язык; • Доступ к корпоративной библиотеке и внутреннему университету; • Профильные коммьюнити и развитая корпоративная культура; • Социальные программы для сотрудников и их детей.

Location: Argentina; Uruguay; Colombia AI Senior Support Engineer Hours: Aligned to Chicago time (CT) · Engagement: 80 hrs/month, full-stack + data stack remit About the Role Altoros is staffing a Senior Support Engineer for a client engagement supporting an analytics platform. This is a full-stack and data-stack role: the engineer owns the platform shell, the ingestion and semantic layer, and a bounded amount of embedded analytics component upkeep. The role is commercial-model first: month one is an observe and define phase (baseline setting, onboarding), with the engagement shifting toward outcome-based delivery from month two (issue resolution time, defect reduction against baseline, availability targets). AI-augmented delivery is central to this role and one of its most important elements. Working AI-first with Claude Code is how a single engineer credibly covers this full remit. Altoros builds its delivery on Anthropic's professional courses and certification, and the engineer uses Claude Code across the full range of work — maintenance, bug-fixing, and data work, not just new development — operating inside the client's own Claude Code / AI-tooling accounts. Scope & Responsibilities Platform Shell Maintain and extend authentication and SSO integration Own navigation and application shell components (modern front-end framework, e.g., React / TypeScript) Manage tenant and user management, including multi-tenancy considerations Data & Semantic Stack Build and maintain data ingestion pipelines Operate and extend orchestration workflows in Dagster Develop and maintain transformation logic in dbt and SQL Work with the data warehouse on Google Cloud Platform (GCP), primarily BigQuery Maintain the semantic layer in Cube, including metric definitions and data modeling Embedded Analytics (light, bounded) Customize and update Embeddable component files pulled into the client's repo Maintain theming and keep the Embeddable SDK current Note: Embeddable itself handles the builder, embed serving/rendering, security tokens, and multi-tenancy: this is a maintenance layer, not a build-from-scratch effort Delivery & Documentation Maintain centralized documentation in Confluence, including DBML/database diagrams Capture ongoing knowledge for handover and continuity purposes Work to defined outcome targets from month two: P1 issue resolution/mitigation within one business day, defect reduction against an agreed baseline, and business-hours availability once the client is live Use spare capacity (when live issues don't consume the monthly band) on preventative maintenance, hardening, and onboarding new data sources/integrations Required Skills & Experience AI-first delivery (core requirement): hands-on with Claude Code (or similar) / AI-assisted engineering across the full development lifecycle; Anthropic's professional courses and certification are a strong plus (or readiness to complete them) Full-stack development experience, including a modern front-end framework (e.g. React / TypeScript), authentication/SSO implementation, and multi-tenant application architecture Hands-on experience with Dagster for orchestration (or similar tools) Strong DBT and SQL experience for data transformation Experience with BigQuery and the Google Cloud Platform (GCP) data stack Experience with Cube or a comparable semantic-layer / metrics-layer tool Familiarity with embedded analytics tooling (Embeddable or similar), component customization, theming, SDK integration Comfortable working independently and engaging directly with client stakeholders Strong documentation discipline: Confluence, DBML/ER diagrams Available to work core hours aligned to Chicago time (CT) Nice to Have Background supporting analytics/BI platforms for enterprise or sports/media clients Experience setting SLA style targets (resolution time, availability) and reporting against them Engagement Details 80 hours/month, full remit across platform shell, data/semantic stack, and Embeddable upkeep Backup coverage required for continuity during absences: candidate should be able to hand off context cleanly

Location: Larnaca, Cyprus This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia. Relocation conditions: A 2,000-euro relocation bonus (3,000 euros if relocating with family). Gather, analyze, and document business, functional, and non-functional requirements. Use AI tools to accelerate requirements analysis, documentation, meeting summaries, backlog preparation, process analysis, and research. Facilitate workshops, interviews, backlog refinement, and requirement clarification sessions with business and technical stakeholders. Translate business needs into clear user stories, acceptance criteria, process flows, use cases, and specification documents. Analyze banking processes, identify gaps, dependencies, risks, business rules, and improvement opportunities. Support solution design by clarifying data flows, integrations, system behavior, and operational scenarios. Maintain and prioritize product backlog together with product owners and delivery teams. Support UAT planning, test scenario preparation, defect clarification, and business validation. Ensure requirements are aligned with banking regulations, audit expectations, security standards, and internal governance. Apply AI responsibly, respecting confidentiality, data privacy, compliance, and internal banking policies. 6+ years of experience as a Business Analyst, System Analyst, Product Analyst, or similar role. Strong experience with requirement collection, documentation, stakeholder management, and process analysis. Hands-on experience writing user stories, acceptance criteria, BRDs, FRDs, process flows, use cases, and data mapping documents. Good understanding of software delivery lifecycle, Agile/Scrum, and enterprise IT delivery. Ability to communicate effectively with both business and technical stakeholders. Strong analytical thinking, structured documentation, facilitation, and problem-solving skills. Experience with tools such as Azure DevOps, Jira, Confluence, Visio, Miro, SharePoint, Excel, and PowerPoint. Practical experience using AI tools such as Microsoft Copilot, ChatGPT Enterprise, Azure OpenAI, or similar for business analysis tasks. Understanding of AI limitations, prompt quality, human review, confidentiality, and responsible AI usage in regulated environments. Upper-intermediate or advanced English. Experience in banking, fintech, payments, lending, risk, compliance, or financial services Experience working with large corporate clients or regulated enterprise environments. Experience with regulatory, audit, KYC/AML, risk, or digital transformation projects.

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Warsaw Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an RPG Designer to join the worldbuilding team and help us in crafting the high caliber games our fans have come to expect.   As an RPG Designer you will be working with a team that shapes the world, stories and characters that make for memorable adventures. Working closely with the other departments, the RPG Designer helps transform narrative into fun gameplay that reacts to the player's actions in an impactful way. Responsibilities Design narrative and gameplay content within an area of the game, take ownership of the area throughout implementation, and responsibility for its final quality. Ensure logical and well paced narrative flow in the combination of situations, dialogs and areas. Create solutions for quest design problems and follow their implementation. Conduct progress reviews for your area, gathering feedback from the other departments and working with them to reach the optimal finished state. Write and update documentation, communicate changes to the teams. Take a holistic approach when implementing changes to your region. Every decision will impact a range of departments, so you’ll need to take their limits and priorities into account. Understand player motivations and expectations. Requirements The ability to take the lead of a creative element of the game, communicate with all parties involved, gather feedback, and sink their teeth into it until it's finished. The ability to come up with creative solutions to new problems, or identify issues that don't require reinventing the wheel. A strong understanding of narrative beats and pacing. The ability to imagine what it's like seeing the game for the first time every single day, you understand player expectations. The ability to observe players and learn from their actions and filter their feedback. A high level of digital literacy and can adapt quickly to new software and tools (G Suite, Confluence, Jira etc.) Attention to detail and undaunted by complexity and change A great collaborator, has excellent organization and communication skills. Comfortable in an agile environment with evolving needs This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity. Nice to haves Has handled game engines, has programming skills or implementation experience. Has shipped games with a narrative focus Has extensive experience as both a player and maker of RPGs. Familiarity with Larian’s games and capable of emulating our distinctive style. Traditionally we receive a high amount of interest in RPG Design positions so please bear with us if there is a delay in us getting back to you with news on your application.

Задачи: — Проектировать архитектурные решения совместно с командой; — Собирать, анализировать и согласовывать бизнес- и системные требования; — Описывать API, интеграции, процессы (UML/BPMN); — Взаимодействовать с разработчиками, архитекторами, ИБ и владельцами продукта; — Участвовать в тестировании, приемке функционала и сопровождении разработки; — Работать с Jira и Confluence, поддерживать актуальность документации. Требования: — Опыт работы системным аналитиком от 3 лет в финтехе, банках; — Английский язык на уровне B2 - C1 (обязательно для коммуникации с иностранными коллегами и клиентами); — Практический опыт работы с BPMN/UML; — Уверенный SQL (JOIN, оконные функции и др.); — Четкое понимание REST/SOAP, JSON/XML, Swagger; — Опыт работы с инструментами Jira, Confluence; — Навыки написания качественной технической документации. Плюсом будет: — Опыт в биометрии, криптографии, ЭП; — Знание и опыт работы по методологии docs-as-code. Условия: — Гибкие форматы сотрудничества (ИП или ТК РФ с прозрачными выплатами); — Удобный формат на выбор: гибрид в Москве или полноценная удалёнка по регионам РФ; — Работа в стабильном и технологичном финтех-домене над сложными задачами; — Полное отсутствие бюрократии и реальное влияние на архитектуру систем.