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Location: Remote Workplace: remote The Workday Systems Analyst – Finance supports the design, configuration, delivery, and ongoing management of Workday Financials and related finance applications. This role partners with Finance stakeholders to translate business needs into practical system solutions, improve business processes, and maintain reliable reporting and integrations. The analyst provides production support and contributes to projects that improve the efficiency, accuracy, and scalability of Finance operations. Responsibilities: Support Workday Financials and related finance applications, including financial management, procurement, reporting, and connected business processes. Partner with Finance stakeholders to gather, analyze, and document business needs, requirements, and functional specifications. Evaluate current processes and workflows, identify gaps and inefficiencies, and recommend improvements that support Finance priorities. Configure and maintain Workday business processes, security-related requirements, reports, calculated fields, and other functional components within the role’s scope. Support integrations and data flows between Workday and adjacent finance applications; coordinate with technical teams when issues require deeper integration or engineering support. Provide day-to-day production support, troubleshoot system issues, communicate resolutions, and escalate risks or defects appropriately. Create, maintain, and improve scheduled and ad hoc reports using appropriate Workday reporting tools. Partner with Finance and Technology Services teams to validate data accuracy, investigate reporting discrepancies, and improve data visibility. Develop test plans, test cases, and acceptance criteria; execute or coordinate testing for configuration changes, integrations, reports, and system releases. Support project planning and delivery for Finance systems initiatives, including requirements, process design, testing, documentation, and implementation activities. Stay current on Workday releases, product capabilities, and relevant finance systems practices; identify opportunities to use new functionality to improve business processes. Create and maintain functional documentation, procedures, job aids, and support materials. Build effective working relationships with Finance, Accounting, Procurement, FP&A, and other cross-functional partners. Required Qualifications: Minimum of 5 years of experience supporting Finance organizations, Finance systems, business applications, or a related area. At least 2-4 years of hands-on experience with Workday Financials or comparable ERP finance modules. Working knowledge of Finance processes, procedures, and policies, with the ability to translate business requirements into system solutions. Experience with requirements gathering, process analysis, gap analysis, functional design, system configuration, testing, reporting, and documentation. Experience troubleshooting system issues and communicating clear, actionable resolutions to business stakeholders. Strong analytical, problem-solving, organizational, and customer-service skills. Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders. Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change. Preferred Qualifications: Experience with Workday procurement, expenses, accounting, reporting, or related Finance functionality. Experience supporting integrations or data flows between Workday and adjacent finance applications. Experience with Workday reporting, business processes, calculated fields, and data validation. Experience working in a healthcare, technology, or other complex operating environment. Experience supporting enterprise software releases, implementations, or continuous improvement initiatives. Physical / Cognitive Requirements: Physical Requirements: Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors. Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments Ability to handle physical tasks related to the job, with accommodations provided as needed. Ability to respond effectively to changing situations, with accommodations available for varying response times. Prompt and regular attendance at assigned work location. Ability to remain seated in a stationary position for prolonged periods. Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required. Cognitive Requirements: Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance. Facilitate communication and collaboration with clients and stakeholders. Adaptability to different work environments, with support provided for managing workload and pace Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions. The base salary range for this full-time position is $116,050 - $127,000 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).  For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent. In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Senior Enterprise Systems Developer - Order-to-Cash & Record-to-Report (O2C/R2R) Location: Austin, TX About the Role At Cloudflare, we are on a mission to help build a better Internet. To achieve this, our internal operations must run seamlessly, securely, and efficiently. We are seeking a highly skilled, forward-thinking Senior Enterprise Systems Developer to join our Enterprise Systems team with a dedicated focus on our core financial operations: the Order-to-Cash (O2C), Revenue Management, and Record-to-Report (R2R) ecosystems. In this role, you will be the primary technical owner for the applications that drive our billing, collections, revenue recognition, general ledger management, and financial consolidations. Your core tech stack will include NetSuite, Zuora RevPro, and Oracle Fusion Cloud (Financials - O2C and R2R modules) . Your primary customers will be the Revenue Accounting, Billing, Corporate Accounting, and broader Finance organizations, and you will partner closely with them to optimize how Cloudflare transacts, recognizes revenue, and reports financials at scale. If you are a builder at heart who enjoys solving complex financial system workflows, automating the month-end close, leveraging AI for financial insights, and designing seamless enterprise integrations from Quote-to-Cash through to the General Ledger, this role is for you. What You'll Do Application Administration & Environment Management Serve as the primary subject-matter expert and developer for Cloudflare’s O2C and R2R technology stack (NetSuite, Zuora RevPro, Oracle Fusion). Manage user provisioning, complex role-based access control (RBAC), and security settings specific to billing approvals, journal entry (JE) limits, general ledger access, and revenue posting. Manage application environments (e.g., Production vs. Sandbox/Release Preview), ensuring alignment across all environments from both a data and release perspective to support safe testing of financial changes. Monitor ongoing application performance and reliability, managing incident workflows to ensure ticket SLAs for the Finance organization are consistently met, especially during critical month-end and quarter-end close periods. Provide Tier 3 support and end-user enablement, serving as the ultimate technical escalation point for financial system issues. System Development, Integrations & AI Initiatives Act as the Subject-Matter Expert for integrations across the QTC, O2C, and R2R lifecycles. Ensure the seamless flow of data (e.g., syncing closed-won opportunities to NetSuite/Oracle, passing billing data to Zuora RevPro, and ensuring subledger transactions map flawlessly to the GL). Design, build, and deploy custom system enhancements, automated billing schedules, journal entry automations, revenue allocation scripts (e.g., SuiteScript), and API integrations between our platforms. Lead the evaluation, implementation, and governance of native AI features within the financial stack (e.g., AI-driven anomaly detection in journal entries and revenue schedules, automated cash application matching, or intelligent account reconciliations) to accelerate financial operations. Proactively monitor vendors' quarterly updates and product roadmaps. Lead impact assessments, manage versioning/upgrades, and educate Finance stakeholders on new functionality and AI opportunities. Process Management & Workflow Design Partner directly with the Chief Accounting Officer's organization, Revenue Accounting, Corporate Accounting, and Billing teams to deeply understand their operational processes and translate business requirements into sophisticated system solutions. Own the design, configuration, and delivery of complex workflows (e.g., dynamic invoice routing, automated dunning processes, intercompany eliminations, and month-end close orchestrations) to eliminate manual bottlenecks. Build and maintain scalable system architectures that support complex, high-volume recurring billing, usage-based consumption models, and multi-entity global consolidations. Security, Compliance, & Data Governance Partner closely with Internal Audit, Risk, and Compliance teams to maintain robust IT General Controls (ITGC) and strict enterprise-wide data governance for financial and customer data. Spearhead and execute Quarterly Access Reviews (UAR) for all O2C and R2R applications, ensuring accurate access levels and enforcing strict Segregation of Duties (SoD) across billing, revenue, and general ledger operations. Ensure newly implemented AI features, custom scripts, and data-sharing protocols strictly adhere to SOX compliance, maintain data integrity, and ensure audit readiness for all financial records and ASC 606 reporting. Maintain comprehensive system architecture documentation, process maps, and business continuity/disaster recovery plans for critical financial systems. What We're Looking For Minimum Experience: Bachelor’s degree in MIS, Computer Science, Finance, Accounting, or a related field. 5+ years of hands-on experience in enterprise systems development and administration, with a strong focus on Financial ERPs. Platform Expertise: Deep, proven experience configuring, administrating, and developing in applications like NetSuite, Zuora RevPro, and Oracle Fusion Cloud (specifically O2C and R2R/GL modules) . Integration & Development Skills: Strong understanding of system integration logic (REST/SOAP APIs) and data flows across Quote-to-Cash, Order-to-Cash, and Record-to-Report ecosystems. Experience with scripting languages native to the platforms (e.g., NetSuite SuiteScript) is highly preferred. AI & Innovation Acumen: Familiarity with deploying, testing, or administering AI and machine learning features within SaaS platforms, specifically tailored to financial operations, journal anomaly detection, or cash application. Audit & Compliance Acumen: Extensive experience working in a strict SOX-compliant public company environment. Highly comfortable managing quarterly access reviews, defining SoD for accounting operations, and defending system controls to audit teams. Process-Oriented: A deep understanding of core Order-to-Cash (O2C), Revenue Recognition (ASC 606), and Record-to-Report (R2R) business processes, including global consolidations and the month-end close cycle. Communication: Excellent communication skills, with a proven ability to partner effectively with Finance/Accounting leadership and bridge the gap between technical architecture and financial outcomes. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Senior Enterprise Systems Developer - Procurement Systems Location: Austin, TX About the Role At Cloudflare, we are on a mission to help build a better Internet. To achieve this, our internal operations must run seamlessly, securely, and efficiently. We are seeking a highly skilled, forward-thinking Senior Enterprise Systems Developer to join our Enterprise Systems team with a dedicated focus on our Procurement and Spend Management ecosystem. In this role, you will be the primary technical owner for our Procure-to-Pay (P2P) and Contract Lifecycle Management (CLM) applications. Your core tech stack will include Zip (Intake/Orchestration), Ironclad, Oracle Fusion Cloud (Procurement), and managing the transition out of Coupa . Your primary customer will be the Procurement Organization, and you will partner closely with them to optimize the way Cloudflare sources, contracts, and purchases at scale. If you are a builder at heart who enjoys solving complex supply chain and procurement workflow challenges, leveraging AI and automation, and designing seamless enterprise integrations, this role is for you. What You'll Do Application Administration & Environment Management Serve as the primary subject-matter expert and developer for Cloudflare’s Procurement technology stack (Zip, Ironclad, Oracle Procurement, Coupa). Manage user provisioning, complex role-based access control (RBAC), and security settings specific to purchasing limits and contract approvals. Manage application environments (e.g., Production vs. Sandbox/Demo), ensuring alignment across all environments from both a data and release perspective. Monitor ongoing application performance and reliability, managing incident workflows to ensure ticket SLAs for the Procurement organization are consistently met. Provide Tier 3 support and end-user enablement, serving as the ultimate technical escalation point for procurement system issues. System Development, Integrations & AI Initiatives Act as the Subject-Matter Expert for integrations across the procurement lifecycle. Ensure the seamless flow of data (e.g., syncing vendor intake data from Zip, passing contract metadata from Ironclad to Oracle Fusion, and managing purchase order syncs). Design, build, and deploy custom system enhancements, automated workflows, template generation, and API integrations between our procurement platforms and core ERP. Lead the evaluation, implementation, and governance of native AI features within the P2P stack (e.g., Ironclad AI for contract analysis and redlining, Zip AI for vendor onboarding/intake routing) to accelerate procurement cycles. Proactively monitor vendors' quarterly updates and product roadmaps (especially for Zip and Ironclad). Lead impact assessments, manage versioning/upgrades, and educate Procurement stakeholders on new functionality and AI opportunities. Process Management & Workflow Design Partner directly with the Procurement organization, Legal, and Finance to deeply understand their operational processes and translate business requirements into sophisticated system solutions. Own the design, configuration, and delivery of complex workflows (e.g., global Procure-to-Pay rules, dynamic intake routing, and automated contract approvals) to eliminate manual bottlenecks. Support the strategic migration and sun-setting of legacy systems (e.g., Coupa), ensuring zero disruption to business continuity during the transition to our modernized stack. Security, Compliance, & Data Governance Partner closely with Internal Audit, Risk, and Compliance teams to maintain robust IT General Controls (ITGC) and strict enterprise-wide data governance for spend and vendor data. Spearhead and execute Quarterly Access Reviews (UAR) for all Procurement and CLM applications, ensuring accurate access levels and enforcing strict Segregation of Duties (SoD) within the purchasing cycle. Ensure newly implemented AI features and data-sharing protocols strictly adhere to SOX compliance, vendor risk policies, and maintain audit readiness for all financial and contract records. Maintain comprehensive system architecture documentation, process maps, and business continuity/disaster recovery plans for critical procurement systems. What We're Looking For Experience: Bachelor’s degree in MIS, Computer Science, Supply Chain, or a related field. 5-7+ years of hands-on experience in enterprise systems development and administration, with a strong focus on Procurement/P2P systems. Platform Expertise: Deep, proven experience configuring and developing in Zip, Ironclad, Oracle Fusion Cloud (Procurement modules), and Coupa . Integration & Development Skills: Strong understanding of system integration logic (REST/SOAP APIs) and data flows across intake, CLM, and ERP ecosystems. Experience with scripting and building complex conditional workflows. AI & Innovation Acumen: Familiarity with deploying, testing, or administering AI and machine learning features within SaaS platforms, specifically tailored to contract lifecycle and spend management. Audit & Compliance Acumen: Extensive experience working in a SOX-compliant environment. Highly comfortable managing quarterly access reviews, defining SoD for procurement operations, and defending system controls to audit teams. Process-Oriented: A deep understanding of core Procure-to-Pay (P2P), Source-to-Pay (S2P), and Contract Lifecycle Management (CLM) business processes. Communication: Excellent communication skills, with a proven ability to partner effectively with Procurement leadership and bridge the gap between technical architecture and business outcomes. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Задачи: — сопровождение и доработка 1С: ЗУП 3.1 корп, Бухгалтерия 3.0 корп, Документооборот — поддержка и развитие ИТ инфраструктуры офиса (до 45 пользователей): обеспечение бесперебойной работы серверов, сетей, рабочих мест и ИТ-сервисов Требования: — опытный коллега, готовый и способный самостоятельно вести ИТ направление — глубокие знания и практический опыт поддержки 1С: ЗУП, БП, ДО в одном лице Условия: — зарплата 230000-250000 рублей (от квалификации) — IT пользователи: 23 в офисе и 15 удаленных (всего в штате 150 человек, вахтовики) — занятость полная, в штат — график 9-18 будни, преимущественно в офисе — ЗУП и БП — типовые конфигурации, ДО — дописана Дополнительно: — есть возможность применить свои знания для совершенствования специализированного модуля 1С «управление вахтовым персоналом»

Задачи: — Разработка и поддержка моделей данных в dbt — Проектирование аналитических сущностей и витрин — Работа с Data Vault 2.0: hubs, links, satellites, marts — Написание и оптимизация SQL-запросов — Описание данных и подготовка технической документации на английском языке — Анализ источников данных и согласование бизнес-правил — Участие в развитии CDP-контуров: клиентский профиль, события, атрибуты, сегменты — Проверка качества данных и базовая data validation Требования: — Фокус: CDP, DWH-модели, dbt, Data Vault 2.0 — Стек: SQL, dbt, Data Vault 2.0, Data Modeling, Source-to-Target Mapping, Data Documentation in English — Опыт работы аналитиком данных / analytics engineer от 3 лет — Уверенный SQL — Практический опыт с dbt — Понимание принципов моделирования данных — Опыт или хорошее понимание Data Vault 2.0 — Умение документировать данные, метрики и бизнес-правила — Готовность писать описание данных на английском языке — Самостоятельность на уровне Middle+: умеет разбираться в источниках, задавать правильные вопросы и доводить модель до production-ready состояния Будет плюсом: — Опыт в CDP / CRM / customer analytics — Опыт работы с DWH и витринными слоями данных — Понимание event-driven данных и клиентских событий — Опыт описания data contracts, data lineage или business glossary

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. PROOF OF WORK   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Agent Systems team is a 0→1 engineering group building internal AI-powered agents that interact directly with company systems. The mandate is to dramatically increase internal speed of execution through automation, intelligent inference, and workflow orchestration. This team operates at the intersection of AI, backend systems, and applied product engineering. The work is pragmatic and fast-moving — prototypes are expected, but the bar for production reliability remains high. Engineers on this team move fluidly between experimentation and shipping, building systems that reason over user interactions and take meaningful action across internal tools. You’ll work closely with cross-functional partners across product, infrastructure, and internal operations to deploy agent-driven capabilities that compound leverage across the organization.   THE OPPORTUNITY - Build and ship AI-powered agent systems that automate internal workflows and decision paths - Design and implement inference pipelines that reason over user interactions across internal systems - Prototype quickly to validate agent behaviors, then productionize what proves valuable - Architect backend services that integrate with multiple internal APIs and data sources - Define patterns for safe, observable, and controllable agent execution - Collaborate cross-functionally to identify high-leverage automation opportunities - Improve system speed, reliability, and signal quality as usage scales - Contribute to foundational design decisions for a 0→1 agent platform   SKILLS YOU SHOULD HODL - 5+ years of experience building and shipping production software systems - Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability) - Experience building fullstack systems, with comfort working across backend and occasional frontend surfaces - Hands-on experience working with AI/ML systems, LLMs, or inference pipelines in production - Ability to prototype rapidly while maintaining a clear path to production-grade architecture - Strong systems thinking — able to reason about orchestration, failure modes, and observability - Comfort operating in ambiguous, 0→1 environments with high ownership   NICE TO HAVES - Experience building or operating agent-based systems or autonomous workflows - Familiarity with prompt engineering, evaluation frameworks, or model performance tuning - Experience integrating with internal enterprise systems (CRM, support tools, analytics platforms, etc.) - Background in building developer platforms or internal tooling - Experience designing guardrails, sandboxing, or safety layers for AI systems Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. PROOF OF WORK   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Agent Systems team is a 0→1 engineering group building internal AI-powered agents that interact directly with company systems. The mandate is to dramatically increase internal speed of execution through automation, intelligent inference, and workflow orchestration. This team operates at the intersection of AI, backend systems, and applied product engineering. The work is pragmatic and fast-moving — prototypes are expected, but the bar for production reliability remains high. Engineers on this team move fluidly between experimentation and shipping, building systems that reason over user interactions and take meaningful action across internal tools. You’ll work closely with cross-functional partners across product, infrastructure, and internal operations to deploy agent-driven capabilities that compound leverage across the organization.   THE OPPORTUNITY - Build and ship AI-powered agent systems that automate internal workflows and decision paths - Design and implement inference pipelines that reason over user interactions across internal systems - Prototype quickly to validate agent behaviors, then productionize what proves valuable - Architect backend services that integrate with multiple internal APIs and data sources - Define patterns for safe, observable, and controllable agent execution - Collaborate cross-functionally to identify high-leverage automation opportunities - Improve system speed, reliability, and signal quality as usage scales - Contribute to foundational design decisions for a 0→1 agent platform   SKILLS YOU SHOULD HODL - 5+ years of experience building and shipping production software systems - Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability) - Experience building fullstack systems, with comfort working across backend and occasional frontend surfaces - Hands-on experience working with AI/ML systems, LLMs, or inference pipelines in production - Ability to prototype rapidly while maintaining a clear path to production-grade architecture - Strong systems thinking — able to reason about orchestration, failure modes, and observability - Comfort operating in ambiguous, 0→1 environments with high ownership   NICE TO HAVES - Experience building or operating agent-based systems or autonomous workflows - Familiarity with prompt engineering, evaluation frameworks, or model performance tuning - Experience integrating with internal enterprise systems (CRM, support tools, analytics platforms, etc.) - Background in building developer platforms or internal tooling - Experience designing guardrails, sandboxing, or safety layers for AI systems       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Задачи: — настраивать игровые параметры, балансные таблицы и внутриигровые офферы — считать акции и спецпредложения под разные сегменты игроков — проектировать и сопровождать механики и системы — анализировать, как изменения влияют на экономику и игровой опыт — проверять корректность настроек и ловить несоответствия до релиза — вести документацию и синхронить работу между отделами Требования: — сильный STEM (профильный университет) без опыта в индустрии (физика, математика, инженерия, точные/естественные науки) или геймдизайнер с опытом 1–3 года на близких задачах — баланс / экономика / системный дизайн, уверенный Excel — внимание к деталям в цифрах и критическое мышление — системность и самостоятельность в решении задач — играешь (хотя бы иногда) в мобильные или другие игры Условия: — формат работы: удалёнка, фуллтайм Инструменты: Excel, Google Sheets. Данные достаём с помощью ИИ — писать SQL не нужно.

Location: France Workplace: Remote Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Then Pennylane is the right place for you ! OUR VISION We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. ABOUT US Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) In 6 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France! ABOUT THE ROLE Drive AI-powered HR transformation, better employee experiences, and scalable, data-informed compensation practices, with Workday at the core. We are a fast-growing scale-up in the midst of an exciting international expansion. We are looking for an HR Systems, Data & Compensation Lead to shape the next chapter of our People technology, data, and reward ecosystem. Your mission is to make HR processes simpler, smarter, fairer, and more scalable. You will improve employee, manager, and People team experiences through reliable systems, actionable data, AI, automation, and well-designed compensation processes. With Workday as our core HCM platform, you will lead two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. Working closely with IT, Finance, Payroll, Legal, HR Leadership, and business teams, you will combine product thinking, team leadership, and hands-on delivery to turn business needs into intuitive, secure, and effective solutions. You will own the roadmap, prioritization, and quality of our HR systems and data solutions, while ensuring that compensation processes are reliable, well-governed, and connected to our People strategy. You will build on the expertise of our Workday and Compensation & Benefits specialists, empowering them to lead their respective domains. Deep Workday configuration or compensation expertise is a plus, not a prerequisite. We welcome experienced HR systems, People technology, HR operations, or HR transformation leaders who can challenge solution design, connect systems and data, and build strong fluency across HR technology and reward topics. KEY RESPONSIBILITIES People systems product ownership & user experience Own the People systems roadmap, balancing user needs, business impact, risk, and team capacity - Understand employee, manager, and HR team pain points through user feedback, journey mapping, support requests, and usage data. - Simplify HR workflows and design intuitive self-service experiences across Workday and connected tools. - Challenge whether a request calls for process simplification, configuration, automation, integration, or a change in user experience. - Lead discovery, solution design, user testing, and adoption. - Measure success through user satisfaction, adoption, time saved, reduced manual work, and improved process quality. - Ensure that compensation-related processes offer a clear and consistent experience for managers, employees, HR teams, and Finance. Compensation & Benefits operations, systems & governance - Partner with HR Leadership, Finance, Payroll, Legal, and the Compensation & Benefits Expert to translate our reward principles into scalable processes and tools. - Coordinate the operational design and continuous improvement of compensation cycles, including annual reviews, promotions, compensation changes, and other reward processes within scope. - Ensure that compensation data, structures, approvals, and workflows are reliable, secure, auditable, and appropriately reflected in Workday and connected systems. - Improve the manager and HR experience of compensation processes through clear workflows, self-service capabilities, automation, and useful guidance. - Ensure strong coordination between compensation processes, HR data, payroll inputs, Finance reporting, and employee records. - Support the development and maintenance of consistent job, level, compensation, and benefits data structures, in partnership with the relevant domain experts. - Use data to support compensation decisions, workforce planning, compensation cost analysis, and, where relevant, pay equity monitoring. - Partner with the Compensation & Benefits Expert on benchmarking, reward insights, process governance, and the continuous improvement of compensation practices. - Ensure appropriate confidentiality, access controls, segregation of duties, and auditability for compensation data and processes. AI & automation innovation - Identify and prioritize practical AI and automation opportunities across HR processes, reporting, knowledge access, compensation workflows, and employee and manager support. - Map the AI and automation tools already used at Pennylane and assess how they can complement Workday and the wider HR ecosystem. - Lead hands-on experimentation and delivery, from prototypes and business-case assessment to testing, deployment, and ongoing monitoring. - Evaluate native Workday capabilities, including Workday Extend, alongside integration, workflow automation, and AI-enabled solutions. - Choose tools based on user needs, feasibility, maintainability, security, and business value. - Partner with IT and Security to establish appropriate privacy, access controls, human oversight, and governance before deploying AI-enabled solutions. - Build the team’s capabilities through training, experimentation, documentation, and knowledge sharing. HR data, analytics & governance - Work with the HR Data Analyst to ensure data quality, consistency, and governance across the HR ecosystem. - Translate stakeholder questions into actionable dashboards, KPIs, and reporting capabilities covering headcount, attrition, workforce planning, compensation, reward costs, and other People priorities. - Align metric definitions and data ownership with HR, Finance, Payroll, and Compensation & Benefits stakeholders. - Make reliable workforce and compensation insights accessible to the right users. - Help stakeholders turn workforce and reward insights into better decisions. - Ensure GDPR compliance and appropriate controls across HR data access, use, and flows. - Establish clear ownership and documentation for key HR and compensation data. Team leadership & delivery - Manage, mentor, and develop a team of two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. - Set direction and create clarity across HR systems, data, automation, and compensation priorities. - Empower the Workday specialists to lead detailed configuration and the HR Data Analyst and Compensation & Benefits Expert to lead their respective areas of expertise. - Organize delivery through clear project plans, a transparent backlog, and pragmatic agile sprints. - Balance business-as-usual support, compensation cycles, compliance, release management, and strategic improvements. - Stay hands-on in discovery, solution design, prototyping, delivery coordination, and problem-solving where you add the most value. - Foster documentation and knowledge sharing in Notion. - Develop team capabilities across HR systems, data, automation, AI, compensation operations, and user experience. Core HRIS ownership - Workday - Own the post-go-live performance and evolution of Workday as our core HCM platform, ensuring reliability, scalability, and adoption. - Translate HR and Compensation & Benefits needs into clear requirements and lead solution design, UAT, change management, deployment, and stabilization with the Workday experts. - Challenge existing workflows and design choices, drawing on specialist expertise and platform best practices. - Oversee support and Workday release management. - Assess new Workday capabilities for their relevance and user value, including capabilities related to Compensation where relevant. - Ensure robust role-based access, data privacy, audit controls, and segregation of duties in partnership with the Workday experts, IT, Security, Finance, Payroll, and Compensation & Benefits stakeholders. - Ensure that Workday remains a reliable source of truth for employee, organizational, and compensation-related data. Integrations & HR technology ecosystem - Oversee secure, scalable integrations between Workday and third-party tools, including Ashby for recruitment, Silae for payroll, and other HR and Finance systems. - Ensure that employee, organizational, payroll, and compensation data flows reliably between systems. - Identify opportunities to remove duplicate data entry, improve data flows, and automate cross-system workflows. - Partner with IT to ensure integration architecture, monitoring, incident ownership, and recovery processes are robust and maintainable. - Maintain an up-to-date map of the HR technology stack. - Evaluate new tools based on user experience, interoperability, cost, security, maintainability, and business value. Stakeholder collaboration & prioritization - Partner with IT, Finance, Payroll, Legal, HR Leadership, Compensation & Benefits, Talent Acquisition, and business teams to understand needs and align on priorities. - Facilitate prioritization workshops and steering committees, making trade-offs and roadmap decisions transparent. - Serve as the main point of contact between HR Operations and the broader technology organization. - Constructively challenge requests and propose simpler, secure, and scalable alternatives grounded in user needs and business outcomes. - Build strong working relationships with Finance and Payroll to ensure that HR systems and compensation processes are aligned with downstream requirements. - Help stakeholders understand the implications, risks, and trade-offs of system, data, automation, and compensation decisions. International expansion support - Lead HR systems and compensation readiness for international growth, including new countries, legal entities, payroll connectors, and local requirements. - Work with HR, Payroll, Finance, Legal, IT, Workday experts, and Compensation & Benefits specialists to balance global standards with local needs. - Ensure that systems, data models, compensation processes, benefits data, and workflows scale as headcount and geographic footprint grow. - Support the definition of scalable approaches to local compensation and benefits requirements. - Ensure appropriate documentation and governance for country-specific processes and data. YOUR PROFILE Must-Haves - Strong experience leading HR systems, People technology, HR operations, or HR digital transformation initiatives. - A product and user-centric mindset, with credible examples of simplifying HR processes and improving employee, manager, or HR team experiences. - Practical experience delivering automation and/or AI-enabled solutions in HR, data, or business operations, with evidence of business value and appropriate controls. - A good understanding of compensation and benefits processes, including the operational dependencies between reward, HR systems, payroll, Finance, data, and governance. You do not need to be a deep compensation practitioner, but you must be able to understand, challenge, and structure reward-related processes and priorities. - Ability to translate business needs into requirements, challenge functional and technical design choices, and lead testing, change management, and delivery. - Strong understanding of HR data, reporting, integrations, and governance, including data quality, access management, privacy, confidentiality, and GDPR principles. - Proven experience managing a team or leading a project team, with a collaborative and empowering leadership style. - Strong prioritization and project management skills, with the ability to manage a backlog, run pragmatic sprints, and balance operational support with longer-term improvements. - Excellent communication and stakeholder management skills, including the ability to influence across IT, Finance, Payroll, Legal, and HR Leadership. - Curiosity, learning agility, and the ability to build Workday fluency while working effectively with specialist team members. - Fluent professional communication in French and English. Workday experience is a strong advantage, but not a prerequisite. Experience with another enterprise HCM platform is welcome. We value your ability to lead systems evolution, assess solutions, and deliver better user, business, and employee outcomes over expertise in a specific vendor. Nice-to-Haves - Experience with Workday post-go-live ownership, functional configuration, security, or relevant modules such as Core HCM, Time Tracking, Absence, Compensation, Talent, Learning, and Peakon. - Experience with Workday Compensation or compensation planning processes. - Exposure to Workday Extend, AI assistants, low-code/no-code automation, APIs, or middleware. - Familiarity with compensation and benefits topics such as job architecture, salary ranges, benchmarking, pay equity, variable compensation, or benefits administration. - Familiarity with tools such as Ashby, Silae, Deel, learning platforms, and Google Workspace. - Experience improving compensation cycle operations, manager enablement, or reward reporting. - Experience in a scale-up or high-growth environment. - Exposure to international HRIS rollouts, multi-country configurations, local compensation requirements, and payroll connectors. RECRUITMENT PROCESS 1. Screening Interview with Nathalie, Talent Acquisition - 30 mins 2. Manager Interview with Mathilde, Head of People Ops - 45 mins 3. Business Case Interview with Mathilde & Marine, VP People - 60 mins 4. Last Round Interview - 2 members from People Management Team - 45 mins 5. Team Fit Interview - 30 mins 6. Offer 🎉 WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries. WHO ARE WE LOOKING FOR ? To thrive at Pennylane, you need : -To speak English (level is assessed and appreciated according to the department you’re applying to) -To be energized by an ever-shifting work environment -To be highly collaborative (within your team or other stakeholders) -Sufficiently experienced to prioritize business-led actions on your day to day activity We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. IMPORTANT INFORMATION FOR CANDIDATES Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately. We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness Plan (800 EUR/year) Full-remote & On-demand access to Co-working space What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Задачи: — разрабатывать и согласовывать требования, создавать артефакты для разработки — проектирование архитектуры и интеграционного взаимодействия — проектировать API и контракты обмена данными — быстро проверять гипотезы: формулировать эксперименты, собирать feedback, итерировать с разработкой. Требования: — опыт работы бизнес/системным аналитиком в ИТ-проектах, предпочтительно связанных с финансовыми организациями от 3 лет — опыт успешного завершения минимум двух крупных проектов — опыт общения со стейкхолдерами, сбора требований, получения обратной связи — опыт написания функциональных требований, описания интеграций, технической документации на разработку в реальных продуктах — владение UML, BPMN нотациями — умение использовать User Story и Use Case — знание json нотаций, Postman/Insomnia и Curl (любого инструмента отправки http запросов) — умение работать с OpenAPI спецификациями — опыт работы с СУБД (PostgreSQL и подобные) — хорошее знание принципов разработки программного обеспечения (проектирование, планирование, разработка, тестирование, доработки) — опыт оценки трудозатрат по разработкам в соответствии с требованиями — понимание синхронного и асинхронного взаимодействия микросервисов (общие знания про http и любой брокер сообщений) — знание BPMN, UML, REST API, JSON, XML и SQL на уровне простых запросов. Условия: — комфортный современный офис рядом с м. Кутузовская — офисный формат работы — ежегодный пересмотр зарплаты, годовая премия — корпоративный спортзал и зоны отдыха — система обучения для профессионального и карьерного развития — расширенный полис ДМС с первого дня работы и страхование для семьи — программа ипотеки для сотрудников — бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров — вознаграждение за рекомендацию друзей в команду Сбера.

Location: Buenos Aires, Argentina; Medellín, Colombia; Bangalore, India; Guadalajara, Mexico; Lahore, Pakistan Workplace: fully We’re a remote, product-focused startup building AI- and algorithm-driven systems, and we’re looking for a strong Backend Django Engineer who loves clean data models, well-designed APIs, and clever algorithms. You’ll own core backend features end-to-end: from modeling the data to implementing the logic and exposing it through fast, reliable services that ship to users quickly, working with a small distributed team across several countries. 💰 $100 Bonus Opportunity: Candidates who successfully complete the coding assessment and meet our quality standards may be invited to an additional evaluation stage. Candidates who successfully pass this stage and are selected to proceed to the final interview will receive a $100 bonus . To be considered for the assessment, please submit your resume through this job application. If your resume is approved, we’ll send you the coding assessment with further instructions. What You’ll Do Design and implement backend services and APIs using Python + Django (and DRF or similar). Model and evolve our domain in the database with clean, well-structured schema s and relationships. Implement algorithmic/AI logic in the backend (e.g., scoring, ranking, routing, decision rules). Write pragmatic, production-ready code that’s easy to reason about and iterate on. Optimize for correctness and performance : efficient queries, smart indexing, and lean responses. Work with the team to turn product ideas into concrete technical designs and endpoints. Help shape how we build things: patterns, conventions, and how we ship and iterate as we grow. What We’re Looking For Strong experience building backend applications with Python + Django . Solid understanding of relational data modeling and SQL (we use PostgreSQL). Comfortable designing and building RESTful APIs (bonus if you’ve used DRF or similar frameworks). Experience working on non-trivial business logic or algorithms (e.g., decision flows, scoring rules, optimization logic). Good instincts around performance : understanding query behavior, avoiding obvious pitfalls, and using caching when it counts. A startup mindset : comfortable with ambiguity, moving fast, and iterating based on real- world feedback. Ability to work independently in a remote environment and communicate clearly. Bonus Points For Experience in startups, side projects, or hackathons where you’ve had to ship scrappy solutions fast. Background in algorithms, optimization, or data-heavy systems. Experience with Google Cloud Platform (GCP) in production. Familiarity with Redis (caching, queues) and PostgreSQL at some scale. Exposure to containers and orchestration (Docker, Kubernetes) and/or serverless on GCP. This role is a central piece of our backend roadmap , and we’re aiming to fill it quickly once we meet the right person. If it resonates with you, go ahead and apply now. Send us your resume to start the assessment process (and get a chance at the $100 bonus).

Cadence is looking to hire a Mixed-Signal Systems and Verification Engineer. The position is open to both experienced professionals and recent graduates. Candidates will be involved in tasks related to mixed-signal system design and verification processes. The role requires knowledge and skills in relevant engineering principles and verification methodologies. Applicants should be prepared to work on complex system-level challenges and contribute to the development and validation of mixed-signal technologies.

Задачи: — Сбор и анализ требований от внутренних заказчиков к ML-сервисам, помогающим решать прикладные задачи в интересах компании; — Документирование бизнес-требований, функциональных и нефункциональных требований к системе, описание пользовательских сценариев (Use Cases, Use Case Diagram); — Проведение демонстраций решений заказчикам; — Сбор и обработка обратной связи от пользователей, корректировка требований на основе полученных данных; — Коммуникация с отделами и заказчиками, чтобы выявить реальные потребности и сформулировать оптимальные решения. Требования: — Опыт работы системным аналитиком с применением ML от 3 лет; — Опыт разработки бизнес и системных требований; — Понимание процесса разработки ПО и его жизненного цикла; — Понимание принципов работы компьютерных сетей; — Понимание принципов решения задач классификации, кластеризации, регрессии с помощью методов машинного обучения; — Способность работать с массивами информации, выявлять в них значимые закономерности и формировать требования для ML-задач. Преимущество: — Знания в области математической статистики; — Знания Python или другого языка, библиотек для обработки данных; — Знания в области информационной безопасности. Условия: — Работа в офисе: улица Генерала Горбатова, 2; — Официальное оформление по ТК РФ, полностью «белая» заработная плата, оплачиваемые отпуска и больничные; — График работы 5/2, продолжительность рабочего дня 8 часов + 1 час на обед; — Оплачиваемое работодателем питание в офисе или кафе; — ДМС (добровольное медицинское страхование) - различные варианты программ, страховка от несчастных случаев; — Изучение английского онлайн по корпоративным ценам; — Возможность получения профессиональных сертификатов и прохождения курсов повышения квалификации за счёт компании; — Чай и кофе в офисе за счёт компании; — Корпоративные мероприятия и спортивные инициативы.

Компания VEBTECH — разработчик программных продуктов и ИТ-услуг в сфере финтеха, ищет Senior Business / System Analyst.

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas. WHAT YOU'LL DO VOICE OF THE CUSTOMER PROGRAM - Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system - Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams - Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible - Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed - Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction) - Give Design and Research standing views into the signal that matters to them PRODUCT OPERATING RHYTHM - Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews - Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars - Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org - Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next - Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking - Define severity and SLA standards that CS, Support, and Engineering all agree to and can see - Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects - Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy - Close the loop with Support and CS so customers hear when their issue is fixed WHAT YOU HAVE - 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company - You've built processes and programs from scratch and scaled them — not just inherited and maintained them - Hands-on experience running bug triage or incident/defect management processes across Engineering and Support - Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders - Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it - Ability to translate messy qualitative and quantitative input into clear, structured outputs - Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority - Experience with AI-native or highly technical products is a plus - You create clarity where none exists, and you're energized by a blank slate COMPENSATION $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas. WHAT YOU'LL DO VOICE OF THE CUSTOMER PROGRAM - Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system - Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams - Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible - Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed - Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction) - Give Design and Research standing views into the signal that matters to them PRODUCT OPERATING RHYTHM - Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews - Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars - Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org - Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next - Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking - Define severity and SLA standards that CS, Support, and Engineering all agree to and can see - Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects - Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy - Close the loop with Support and CS so customers hear when their issue is fixed WHAT YOU HAVE - 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company - You've built processes and programs from scratch and scaled them — not just inherited and maintained them - Hands-on experience running bug triage or incident/defect management processes across Engineering and Support - Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders - Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it - Ability to translate messy qualitative and quantitative input into clear, structured outputs - Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority - Experience with AI-native or highly technical products is a plus - You create clarity where none exists, and you're energized by a blank slate COMPENSATION $155,400 - $233,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CD1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai