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Location: Bosnia and Herzegovina; Serbia; Georgia; Romania; Hungary; Croatia About Huzzle At Huzzle, we connect elite remote professionals with fast-growing companies across the UK, US, Canada, Europe, and Australia. Our clients range from early-stage startups to established SaaS and eCommerce businesses. When you join through Huzzle, you're placed directly with a client as part of their in-house team. No outsourcing layers, just impactful work with global visibility. Role Type: Full-time Engagement: Independent Contractor Hours: EST hours Job Summary We are looking for a Digital Marketing Manager to own and drive end-to-end digital marketing strategies across multiple channels. This role is ideal for someone who combines analytical thinking with creative execution, and has a strong track record of scaling campaigns, generating leads, and improving ROI. You will be responsible for managing paid media, optimizing funnels, and leading cross-channel marketing initiatives to accelerate growth. Key Responsibilities Develop and execute comprehensive digital marketing strategies across paid, organic, and lifecycle channels Manage and optimize paid advertising campaigns (Google Ads, Meta Ads, LinkedIn Ads, etc.) Oversee SEO and content strategies to drive organic traffic and inbound leads Analyze campaign performance and optimize for ROI, CAC, and conversion rates Build and manage marketing funnels, landing pages, and lead nurturing workflows Collaborate with sales teams to align marketing efforts with revenue goals Manage email marketing campaigns and marketing automation tools Conduct A/B testing across ads, landing pages, and email campaigns Track and report on key KPIs using tools like Google Analytics, HubSpot, or similar Stay updated with the latest digital marketing trends, tools, and best practices Requirements 3+ years of experience in digital marketing or performance marketing roles Proven track record of managing and scaling paid ad campaigns with measurable ROI Strong knowledge of SEO, SEM, and conversion rate optimization (CRO) Experience with marketing tools such as Google Analytics, HubSpot, Meta Ads Manager, or similar Ability to analyze data and translate insights into actionable strategies Strong project management and organizational skills Excellent communication and collaboration abilities Experience working in a remote or distributed team is a plus Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with a fast-growing, high-impact company scaling globally 📈 Opportunities for career advancement into senior leadership roles 🎯 Performance-based bonuses and incentives 🧠 Access to cutting-edge marketing tools and ongoing training 🤝 Collaborative, results-driven team environment 🔒 Long-term, stable opportunity with growth potential

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results. We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus. Location: This opportunity is available in the APAC region and is remote. The role entails: Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success. Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution. Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth. Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board. Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do. What we are looking for in you Excellent academic results at school and university Bachelor’s or equivalent degree in Business, Communication or STEM subject Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries Track record of bringing exceptional Customer Success experience results Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem-solving and cross-team collaboration Experience growing and developing a CSM team Hands-on approach to using data to drive team activities and continuous improvement Willingness to travel up to 4 times a year for internal events Nice-to-have skills Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Remote (Europe) Workplace: Remote Restream is looking for a Backend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, design and implement new services, and improve the reliability of our systems as we rapidly scale our product and organization. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value. What You'll Do - Develop and maintain features in Restream web services - Design and implement backend APIs and business logic necessary to support new and existing features - Give and receive code review feedback with the team - Maintain a pulse on emerging technologies and discover hidden opportunities in our environment - Ensure redundancy and resilience of Restream production infrastructure. What We Look For - A scrappy, entrepreneurial attitude that gets high-quality projects done quickly - Expert in at least one general-purpose programming language - Node.JS (TypeScript) or Rust would be a plus but are not a requirement - Highly proficient in database design, with both relational and NoSQL (Scylla, Redis) databases - Experience with creating, testing, consuming, and supporting APIs for web services - Comfortable working with AWS, Linux, Docker, Kubernetes, continuous deployment workflow, multiple programming languages tech stack - Basic front-end skills - Experience with modern front-end frameworks is a plus - Strong written and verbal communication skills - Self-directed, analytical, and work well in a team environment. Back in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact on people’s lives. What We Offer - A startup environment and a flat company structure - Work closely with founders and team to build and grow the product - Opportunity to make an impact on the evolution of the product - Ability to create something that influences people's lives - Equity packages for you to truly be a part of the Restream journey - The tech you need to get your job done

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We’re looking for a Java Engineer to join our Fraud Risk team! This role will provide an early and significant impact on the engineering team. You will be expected to be responsible for such areas as implementation and support of backend microservices, working closely with the frontend and cross-functional teams to coordinate complex deliverables, do research and provide meaningful feedback about any decision being made within the team. Following are some domains you will have opportunities to work with: Real-time fraudulent monitoring with highly configurable rules Event data stream ingestion which supports near real-time fraud rules setup Advanced A/B testing capabilities for our customers so they can leverage greedy algorithms and fight fraud Powerful tools and innovative data science driven solutions for business user Full feature risk ecosystem What You’ll Be Doing Proficiency with Java stack and JVM (memory/performance tuning, GC) Proficiency with developing Web Services, SOA, REST APIs, Message Queue, Distributed/Scalable Architecture Proficiency in Spring Framework (Spring Boot), Hibernate (or similar ORM), Maven, Git Design and develop 24/7 high scale APIs and distributed system, the tech stack will be on Alicloud/AWS Strong CS fundamentals, solid knowledge of OOP/OOD, GoF design patterns Write unit tests, integration tests and CI/CD scripts Own, monitor and improve our services in production Development and testing of high quality product features spanning multiple product domains Work with engineering managers, architects, engineers & QA to develop innovative solutions that meet market needs w.r.t functionality, performance, reliability, realistic implementation schedules and adherence to development goals and principles Be a technical leader; research and promote new technologies and tools Face technical challenges - performance, fault-tolerance, security and live production issues Be involved throughout our service life cycle, influence every step of the way What We Look For In You Min. 5+ years of experience in Software Development Possess a solid foundation in Java, with a deep understanding of JVM configuration optimisation strategies and tuning, IO, multi-threading, concurrency frameworks, common data structures, algorithms, and design patterns Good programming specifications and rich work experience Familiar with mainstream open-source application frameworks, such as SpringBoot, SpringMVC, Mybatis, SpringCloud, etc. Experience with MySQL, Oracle, and other databases, with an in-depth understanding of things, locks, indexes, database and SQL optimisation, design methods such as sub-database sub-table, leader/follower synchronization Familiar with common middleware, such as Kakfa, ELK, Hologres, etc. Possess a deep understanding of the design principles of common caching systems, such as Memcached, Redis, etc. and be able to accurately choose caching solutions Have a good understanding of distributed system principles, including CAP, consistency, idempotent operation, etc. Work well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements Results-oriented, self-learner, problem solver with 'can do' attitude Clear logic, quick thinking and good communication skills Bilingual is highly preferred (Mandarin and English) as the team will be working with stakeholders in different regions Nice-To-Have Already or are eager to become an expert in the blockchain and cryptocurrency landscape and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate Experience working in a disruptive technology, successfully launching products, ideally, within FinTech, eCommerce, SaaS, AdTech, or Digital Wallet business experience A history (and preference) of being both strategic, analytical and execution-oriented Familiarity with product management processes and tools Experience working with teams across different time zones Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Social Media Manager to lead and scale social media strategy across multiple client accounts. This is a high-impact, client-facing role suited for an experienced professional who thrives in a fast-paced agency environment and has a proven track record of growing large, engaged audiences. You will own the end-to-end social media lifecycle-from strategy and content creation to analytics and team leadership—while mentoring a team of Social Media Managers and driving measurable results. Key Responsibilities Develop and execute comprehensive social media strategies across platforms including LinkedIn, Instagram, Facebook, TikTok, and Twitter (X) Create and oversee high-quality, engaging content (graphics, video, photography, and copywriting) using tools like Adobe Suite and Canva Build and manage monthly content calendars aligned with client goals and campaign timelines Lead social media storytelling and brand voice development for multiple clients Analyze performance metrics and optimize campaigns based on data-driven insights Conduct ongoing social listening and trend analysis to identify growth opportunities Present strategies, reports, and insights to clients in a clear, compelling manner Manage client communications, approvals, and workflows via social media management tools (e.g., Loomly) Collaborate with internal teams to deliver creative assets and campaigns Lead, mentor, and develop a team of Social Media Managers, fostering a high-performance and creative culture Requirements 5+ years of experience in social media management, ideally within a marketing or creative agency Proven track record of growing large social media followings and driving engagement Strong understanding of internet culture, social trends, and digital audience behavior Advanced content creation skills (graphic design, video editing, and copywriting) Experience with social media management platforms and content management systems Demonstrated leadership experience managing and mentoring teams Strong project management skills with the ability to handle multiple clients and deadlines Experience in B2B marketing and working with cross-functional teams Excellent communication and presentation skills (client-facing experience required) Ability to work autonomously while collaborating with leadership and stakeholders Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Ethiopia; Egypt; Morocco; Philippines; Jamaica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and eCommerce. Unlike traditional outsourcing agencies, you are placed directly with a client as an in-house team member. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Sales Development Representative (SDR) with proven experience selling SEO or digital marketing services. This is a high-performance remote sales role focused on outbound prospecting, lead qualification, and booking qualified meetings. This role is ideal for someone who understands how to position SEO services, identify growth opportunities for clients, and confidently engage decision-makers in marketing and leadership roles. Key Responsibilities Execute high-volume outbound outreach (cold calls, cold emails, LinkedIn) to generate qualified leads Identify and target companies that would benefit from SEO and digital marketing services Engage key decision-makers (CMOs, Founders, Marketing Managers) Qualify prospects based on budget, needs, and readiness to invest in SEO Book high-quality discovery calls for Account Executives Personalize messaging using insights around website performance, rankings, and traffic gaps Maintain accurate CRM records (HubSpot, Salesforce, or similar) Consistently hit KPIs for meetings booked and pipeline generated Requirements 2+ years of experience selling SEO or digital marketing services (MANDATORY) Proven outbound sales experience (cold calling, email, LinkedIn outreach) Strong understanding of SEO concepts (keywords, rankings, backlinks, technical SEO basics) Experience explaining and selling SEO value propositions to clients Familiarity with CRM tools (HubSpot, Salesforce, etc.) Excellent English communication skills (written and verbal) Target-driven with a track record of meeting or exceeding sales KPIs Nice to Have: Experience working in an agency environment Knowledge of tools like Ahrefs, SEMrush, or Google Analytics Benefits 🎯 Performance-based bonuses tied to meetings and pipeline generation 🌎 Fully remote role with flexible working hours 🚀 Join a fast-growing digital marketing agency with global clients 📈 Clear path to promotion into Account Executive roles 🤝 Direct hire with the client (no outsourcing layer) 🧠 Ongoing training in advanced SEO sales and outbound strategies

Location: Sydney Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: New York About Interbrand Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results. The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world. Our Behaviours Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us. The opportunity You're a strategist who turns complexity into clarity and insight into action. You see the signal in the noise, ask better questions, and aren't afraid to challenge the brief. At Interbrand, you'll work across teams on brand, business, and experience projects for some of the world's most ambitious organizations. You’ll be exposed to clients in market, presenting powerful ideas to strengthen relationships and mentor junior members of the team to ensure we nurture the future talent. You'll bring ideas, challenge assumptions, and execute your work to the highest standard, contributing thinking to make iconic work and elevate brands. What you'll be doing Apply Interbrand's Thinking & Making approach and Three Lenses (Human Truth, Brand Economics, Experience) to solve client challenges and build strategies that connect across disciplines Bring in Arenas thinking and Three Lenses frameworks to diagnose what matters most and shape strategies that unlock growth Contribute to strategy projects, doing the deep work, synthesizing research, data, and insights into clear narratives and recommendations Diagnose and reframe client challenges, spot opportunities others miss, and bring a point of view that shifts the conversation Craft sharp, persuasive presentations and deliver them with confidence to client stakeholders Travel to client site building rapport, trust and signaling true partnership Collaborate seamlessly with creative, client service, and analytics teams to deliver integrated solutions Host internal work sessions to boost ideation across departments and practice facilitation skills Mentor junior strategists working hands on to show them our frameworks, provide thoughtful feedback, and help raise the quality of thinking across the team Track category innovation and cultural shifts Collate, filter and present market cultural knowledge, trends and innovations as a monthly email bulletin or newsletter to clients Balance multiple projects, meet deadlines, manage budgets, and ensure client satisfaction Be part of our rich and active internal sharing forums for inspiration and innovation What we're looking for Experience You've worked on complex challenges and know how to navigate ambiguity either in agencies or within consultancies. Strategic thinking You synthesize information, research, data, trends and turn it into frameworks and narratives that guide decision-making. You're comfortable leading research, facilitating workshops, and building strategies from scratch. Communication You write clearly and persuasively. You present confidently. You adapt your style to different audiences. Collaboration You thrive working with people from different disciplines and cultures. You know when to lead, when to listen, and how to bring out the best in others. Independence and ownership You take initiative, manage your time, and deliver high-quality work even when juggling multiple priorities. Curiosity You stay sharp by reading, learning, and paying attention to the world around you. Comp: $100,00-$125,000 Why Interbrand For over 50 years, we've been shaping the world's most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what's next. We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you'll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing. We don't do ordinary. And we don't expect you to either. We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York, NY Washington, DC San Francisco, CA About the Role Cloudflare’s architecture is built on a homogeneous edge: every server in over 330 cities runs every service—from L4/L7 proxies (FL2, Pingora) and DNS to the Workers runtime, cache, and storage. While this design maximizes hardware utilization, it creates a difficult distributed attribution problem. Machine-level telemetry tells us how loaded a server is, but not which product, customer, or upstream service is responsible for that load. MAPS (Metrics and Analytics for Product Segmentation) is a newly formed team building the core instrumentation, collection, and data platform to solve this from the ground up. We are architecting a system to continuously measure CPU, network bandwidth, memory, and storage utilization across the entire global fleet without sampling—attributing resource consumption both to the underlying system service and to the specific product, account, and zone being served. The data MAPS produces serves two critical functions at Cloudflare: Real-Time Control Plane: MAPS is the primary telemetry input for Cloudflare’s next-generation global load balancer, shifting traffic management from open-loop heuristics to closed-loop routing driven by real-time, per-service resource capacity and consumption (within seconds). Fleet Economics & Capacity Planning: MAPS provides the long-term analytical dataset in ClickHouse used to map product demand forecasts to physical hardware requirements, calculate true cost-to-serve per product, and drive multi-year infrastructure investments. What You’ll Do You will work across the full lifecycle of a greenfield, high-throughput telemetry system running on every machine at the Cloudflare edge: Host-Level Instrumentation ("Outside View"): Build and maintain low-overhead Linux daemons (netacctd, maps_collector) in Rust and C that use eBPF (cgroup_skb) and cgroup v2 accounting to measure per-service resource consumption directly from the kernel. High-Performance Client Libraries ("Inside View"): Architect non-blocking, zero-allocation reporting SDKs in Rust and Go used by Cloudflare’s highest-throughput data-plane services to report per-request resource usage and product attribution over local Unix domain sockets. Edge Aggregation & Streaming: Build the per-machine collector daemon that ingests millions of events per second, performs bounded in-memory time-window aggregation, serves low-latency gRPC streams to the global load balancer, and flushes batch rollups to ClickHouse. Reconciliation & Correctness: Solve complex attribution problems—such as reconciling kernel-level cgroup measurements against application-reported metrics, and attributing resource usage when one multi-tenant service executes work on behalf of another. Cross-Team Architecture: Partner directly with the engineering teams behind Cloudflare’s core proxies, runtimes, and storage engines to instrument their critical paths without degrading tail latency. What We’re Looking For Strong systems programming experience in Rust, Go, or C, with a solid grasp of memory layout, concurrency, and performance-critical code paths. Experience designing and operating latency- and resource-sensitive server infrastructure or high-throughput data pipelines at scale. Strong fundamentals in Linux systems internals—processes, cgroups, sockets, and how the kernel accounts for compute, memory, and I/O. Proven ability to work across organizational boundaries: reading unfamiliar codebases, aligning with other infrastructure teams, and driving complex integrations to completion. A pragmatic approach to owning outcomes—from kernel-level data collection and wire protocols (protobuf/Cap'n Proto) all the way to the analytical tables consumers query. Bonus Points Hands-on experience writing and verifying eBPF programs, or deep familiarity with the Linux networking stack and scheduler. Experience designing schemas and query patterns for distributed columnar databases (particularly ClickHouse) at high ingestion rates. Background in profiling, benchmarking, and debugging performance bottlenecks in production Linux environments (perf, PMU counters, flamegraphs). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is looking for a Sr. Solutions Engineer, you will act as the primary technical partner for customers deploying and operating GPU clusters and AI infrastructure on Nebius. You will bridge customer requirements with internal engineering capabilities, ensuring successful deployment, stable operations, and ongoing optimization of complex, high-performance environments. Your responsibilities will include: Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure. Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability. Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior. Partnering with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues. Converting customer requirements into practical architectures, configurations, and execution plans. Identifying opportunities to improve system performance, stability, and overall customer experience. Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices. Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams. We expect you to have: Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar). Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations. Hands-on experience with Linux systems and system-level troubleshooting. Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems. Ability to diagnose issues across hardware, networking, and software layers. Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations. Excellent communication skills, with the ability to explain complex technical concepts clearly to customers. A proactive, ownership-driven approach with a strong focus on customer success. It would be an added bonus if you have: Experience working with NVIDIA Grace Blackwell or similar next-generation GPU platforms. Experience with cluster validation, benchmarking, or performance testing tools (e.g., HPL, NCCL) Key employee benefits: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: up to $85/month for mobile and internet. Disability & life insurance: company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive salaries ranging from $180K to $220K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades. Join Nebius Today! Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Warsaw, Poland WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Why Box Needs You This Senior Engineering Business Operations Manager will be a key partner for the Engineering Business Operations and Strategy (EBOS) organization, responsible for providing operational support and expertise to Box Engineering teams across the Build organization. This role will have a focus on our EMEA teams. You will guide and prepare teams through planning and reporting processes - including Annual Planning, Quarterly Planning, Quarterly Business Reviews, and monthly Operational Reviews - and drive critical processes for tracking performance metrics and helping leadership measure and report on key goals. We are looking for someone who can help us scale in a way that supports our continued growth. This position reports directly to the Senior Director of EBOS. What You’ll Do Own optimization strategies and recognize opportunities to improve team functions; design and improve operational workflows to reduce friction and increase efficiency. Guide and prepare Engineering teams across EMEA for all planning and reporting processes, including Annual Planning, Quarterly Planning, Quarterly Business Reviews (QBRs), monthly Operational Reviews, and related cadences. Drive and maintain OKR tracking and KPI measurement for engineering teams; build reporting and dashboards that give leadership clear visibility into performance and progress against goals. Partner with Engineering leadership on production support and SLA management; monitor SLA performance, and support resolution and communication. Compile and analyze data from engineering and cross-functional partners to assess performance, identify operational bottlenecks, and support strategic decisions. Create and deliver presentations and materials for leadership and business reviews; ensure consistent, accurate reporting across EBOS and Build organization stakeholders. Collaborate with Product, Engineering, and Finance on planning alignment, resource allocation, and operational initiatives. Support ad-hoc EBOS projects and operational improvements to enable scale and continued growth. Who You Are 5+ years of experience in business operations, engineering operations, or a related operational role. Strong operational and process ownership: you guide teams through planning cycles and reporting with clarity and consistency. Experience driving OKR tracking, KPI measurement, and performance reporting for technical or engineering teams. Ability to recognize optimization opportunities and improve team functions; comfort with workflow design and continuous improvement. Analytical mindset: you interpret data, identify bottlenecks, and translate findings into actionable recommendations. Excellent written and verbal communication; ability to create clear presentations and reports for leadership. Proven track record of building strong relationships with cross-functional partners and engineering leaders. Ability to manage multiple priorities in a fast-paced environment; experience in a scaling tech company is a plus. We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Additional points for Experience in Engineering or Technical Operations; familiarity with software development lifecycles and engineering metrics. Proficiency with data and reporting tools (e.g., Excel, Tableau, JIRA, or similar). Experience supporting EMEA or other international teams; comfort with distributed and cross-time-zone collaboration. Bachelor's degree in Business, Operations, Engineering Management, or a related field preferred. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week , with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process. EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-PK1 #LI-Hybrid

Location: United States + International (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. Summary GiveWell's senior research staff are the key decision makers for hundreds of millions of dollars in grantmaking, and we think growing that team is one of the most important things we can do to increase our impact. We're seeking one or more Senior Recruiters to help us do that. Finding senior research staff is a hard problem for a couple reasons: The talent pool for GiveWell researchers basically doesn’t exist as a defined group. You can’t go to one type of program, industry, or a few obvious competitors to build a reliable pipeline. The people who succeed here come from a wide range of backgrounds — economics PhDs, policy analysts, management consultants, medical doctors, neuroscientists, primate biologists, etc. — and the roles don't have clean analogues elsewhere. What they share is a set of hard-to-measure cognitive skills and quantitative fluency that doesn’t show up reliably on resumes. Our process is very competitive. The offer rate for senior research roles is less than one in a thousand. We want you to figure out where to find strong candidates, improve our assessment process, and do the hands-on work of sourcing, screening, and closing offers. You'll work very closely with our research leadership team. We're most excited about finding someone who helps us make better decisions about finding great talent — and hire them faster. The role You'd work closely with our manager, research recruiting and the team to own recruiting for some of our Researcher , Program Officer, Senior Researcher , and Senior Program Officer roles. Your time split will vary depending on team needs and your interests, but might look something like this: Pipeline management, moving things forward: 35% Coordination and communication with e.g. hiring managers and work test graders: 15% Process improvements: 10% Application review: 10% Conducting and evaluating interviews: 10% Sourcing and outreach: 10% Candidate communication and closing: 10% A few strategic problems we’ll want you to think about: After candidates apply, is our assessment process effective? Our offer rate for senior roles is below 0.1%. That might mean we’re extremely selective. It might also mean we’re losing good candidates somewhere in the funnel. You’ll dig into our data and find answers (How well do early screening scores predict work trial performance? What are the most common rejection reasons, and are they signal or noise? How did past hires actually turn out?). You’ll help us develop good heuristics about what to do in situations when candidates’ signals are mixed. Where do we even find good candidates? The ideal GiveWell researcher doesn’t come from one degree program, industry, or competitor. You’ll think about where to look and go after them. And you’ll continually develop new pipelines with creative methods (running structured referral conversations with our researchers, scouring conference guest lists, using sourcing tools creatively, or maybe vibe-coding your own). How can we use data to make better decisions? Right now, we don’t have great visibility into which sourcing channels, process changes, or pipeline stages are driving results. You’ll track data, run analyses, and help us make evidence-based decisions about where to put effort. In some cases, you might find out that we don’t have the right data architecture to answer important questions, so you’ll build it. What are ways our hiring process could be much better? This is harder to describe because it covers ~every strategic and tactical question we face. We want you to be thinking about all of it. Things like: Are we overweighting particular qualities and losing promising candidates without noticing? How could we run experiments on our hiring processes (randomization, A/B testing, sourcing campaigns) that actually give us useful information? You’ll also do a fair amount of bread-and-butter recruiting work: screening applications, writing outreach emails, and interviewing candidates. We think that sort of work will keep you close to the data and help you develop strong pattern recognition. About you You’re excited about GiveWell's mission and methods. You think GiveWell is doing something special, not just generically “doing good.” You can explain what makes GiveWell different. You’re careful and truth-seeking with your beliefs. For example, if a hiring manager says we need to find “scrappy” people, you’re likely to ask “Why do you believe that?” or “What does scrappy mean?” instead of uncritically agreeing. You’re quick to update your beliefs by picking up new information and asking sharper questions. You can probably tell us about times when you’ve changed your mind about important things. You're unusually curious and analytical. When you get invested in a question, you keep trying to find the right answer after many other people would have stopped. You ground your beliefs in data when possible and hedge appropriately when you’re not confident. You have very high standards. We have a high competence bar for our research team, and you’ll need to uphold that and own your decisions about applications that do and don’t meet our bar. You’re entrepreneurial and high agency. You figure things out. You have a history of solving problems. You’re very resourceful. You’re more likely to make the mistake of moving too fast than moving too slow. You'd rather try something imperfect and learn from it than wait for a perfect plan. You're direct. You say what you actually think even when it's uncomfortable. You’re good at communicating in writing. You're concise, clear, and you don't hide behind jargon. You probably enjoy an effective memo. If you think people who know you well would agree that many of the qualities above describe you, we’d like you to apply. Qualifications We care much more about the qualities described above than any specific background. That said, some things that might help: Experience in recruiting, talent operations, research operations, or a generalist role at a mission-driven organization Comfort with data — spreadsheets and basic quantitative analysis Strong written communication Experience working closely with executive-level leadership Familiarity with global health, development economics, effective altruism, or adjacent fields is a plus but not required Recruiting experience is welcome but not required. Some of the best people in comparable roles at peer organizations came in without it. And we’ll support you if you want to move on to other things at GiveWell after making progress on our research recruiting. There's always a place here for generalists who are good at solving hard problems, and we have a history of developing high performers into different roles across our org. Key Questions What are some of the reasons I might not like this role? You’ll be running hiring rounds from start to finish. We consider this a full-lifecycle role, which means you should be comfortable with things like scheduling, building out roles in Greenhouse, and day-to-day coordination with candidates. While you might have support from more junior colleagues, you’ll be expected to capably manage your own pipelines. GiveWell has a unique approach to hiring, and it’s possible that you’ll dislike it. For example, we tend to lean heavily into work trials and finding empirical evidence about the candidates we hire. We are rigorous in how we evaluate candidates, and hold really high standards, which can lead to longer hiring rounds with more steps than what is typical elsewhere. We’re extremely quality focused and would rather hold out for the right candidate than settle on someone who’s “mostly right.” You’ll need to deeply understand our work and culture to succeed. We want you to be able to speak with candidates about our work and what makes GiveWell special, and provide useful input to hiring managers when we’re developing assessments and evaluating candidates. You will be expected to hunt, not just farm. While we receive a high volume of inbound applicants, we are looking for recruiters who effectively source and attract candidates, not just wait for them to trickle in. You’ll be collaborating with leaders with high expectations. We’re a founder-led, performance-driven culture and you’ll be collaborating with our executive team regularly in this role. Strong partnerships will depend on you building trust, leading with curiosity, and reliably delivering results. What does growth look like in this role? GiveWell’s growing, and you’re going to help shape that. Your growth will be tied directly to the impact created by the people you help hire. Beyond day-to-day recruiting, you’ll have the opportunity to work on more strategic projects, including shaping our overall hiring approach and improving our employer brand. In this role you’ll also have significant exposure to executive leadership and many corners of our business. The talent acquisition team is doubling in 2026, which means there are clear opportunities for mentorship and potentially growing into a team leader. What does this interview process entail? We'll use a combination of interviews, written exercises, and work trials to assess the qualities described above. Past versions have looked like: Simulating a hiring manager intake conversation Walking through a sourcing strategy for a hard-to-fill role Reviewing a job description or process and offering a critique Writing a candidate outreach email or internal communication We'll share more specific details if we invite you to move forward, but our current plan is: Screen with a member of the Talent Acquisition team Work trial(s), which might include live conversations and written work A combined achievements, values, and technical interview with the Manager, Research Recruiting References Team structure This role sits on GiveWell's Research team and reports to our Manager of Research Recruiting. You'd collaborate regularly with other members of the People and Research teams on sourcing and candidate evaluation. We'll likely also want you to attend research team meetings, develop 1:1 relationships with research team members, and potentially join research team-building retreats. We’ll be interested in ~any kind of team embedding that helps you build useful context. The details Compensation: NYC or the San Francisco Bay Area: $149,600 All other U.S. and international locations: $136,000 Benefits: Our benefits include (in the US): Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Countries we can hire from: GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we’d encourage you to check back and apply again for a role you’re eligible for. Visa sponsorship: We are not currently able to sponsor visas for this role. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Travel: GiveWell hosts “Visit Weeks” twice a year in our Oakland, California, office and up to two annual departmental retreats. Attending these in-person opportunities will be important to fulfilling the goals of this role. Occasional additional travel may be helpful for conferences or recruiting events. Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. We don't want to miss candidates who could do great things at GiveWell. If you're on the fence about applying because you meet some but not 100% of our preferred qualifications, we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. We value our team's diversity in all respects and desire to maintain a work environment free of harassment or discrimination. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 430,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell’s Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell’s Work Trial Policy .

Location: New York City, NY | Seattle, WA; San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world. You’ll be the senior data science leader embedded in our Growth team and a strategic thought partner to its product and marketing leads. The Growth team’s job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. You’ll help set direction across acquisition, activation, retention, and monetization: bringing a point of view on where to invest, how to grow revenue, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes growth decisions. Responsibilities: Act as a strategic thought partner to Growth product and marketing leads, helping shape growth strategy, roadmap priorities, and the major bets the team makes Set the data science agenda for Growth, deciding where the Product Data Science team can have the most impact and what it should deprioritize Manage and develop a small team of Product Data Scientists, coaching them to move from answering questions to shaping decisions Frame the most important and ambiguous questions facing Growth, from where the next users and companies will come from to what makes them stay and pay, size the opportunities, and make clear recommendations, including when they challenge the current direction Define how Growth measures success, establishing the core metrics, guardrails, and measurement frameworks that tie short-term wins to long-term value Set the standard for experimentation and causal inference across Growth, including holdouts and quasi-experimental methods where A/B tests aren’t practical, and personally lead the highest-stakes analyses Guide how Growth measures the return on its programs, including marketing incrementality, LTV, CAC, and payback, and turn the results into budget and channel recommendations Guide the team’s work on targeting and personalization, including how we decide which users get which message, offer, or experience and how we evaluate those decisions Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners Establish foundational data practices and shape the analytics infrastructure Growth needs to support rapid iteration and decision-making as our products grow You may be a good fit if you: Have extensive experience in data science, including leading analytics for a growth or product area at significant scale Have 5+ years managing data science teams, including setting team direction and developing senior data scientists Have been a trusted partner to senior product, growth, or marketing leaders, with clear examples of changing a roadmap or high-stakes decision Bring strong product sense and business judgment across the growth funnel, including the ability to frame the right question and take a position with incomplete information Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work Communicate clearly in writing and in presentations, including to executive audiences Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress Care about the company’s mission of building helpful, honest, and harmless AI Strong candidates may also have: Experience measuring marketing incrementality, including holdouts, geo experiments, or marketing mix modeling Experience with targeting, personalization, or uplift models in production Background at consumption-based, multi-product companies serving both consumers and enterprises Experience with AI/ML products or large language models, including using coding agents in your own analytical workflow The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Venice; Padua; Vicenza; Verona Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5,000 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Personality profile: 3+ years of experience in the electronic security industry or a similar industry. Proven sales experience in the Veneto and Sardinia regions. Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems. Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals. Developing and implementing successful sales strategies. Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level. Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions. Ability to manage and prioritize multiple projects and tasks simultaneously. Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics. A strong combination of technical knowledge, sales expertise, and strong communication skills. Responsibilities: Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends. Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals. Identify and pursue new business opportunities that align with the company's growth strategy. Develop and maintain relationships with key clients, partners, and stakeholders. Conduct market research to identify new trends, opportunities, and potential risks. Analyze market data to develop and execute effective sales strategies. Collaborate with cross-functional teams to ensure the successful delivery of products and services. Prepare and deliver presentations to potential clients and partners. Negotiate contracts and agreements with clients and partners. Manage and prioritize multiple projects and initiatives simultaneously. We offer: Competitive compensation that includes a base salary and performance-related bonuses. A product that sells itself. Freedom to make decisions and implement ideas. A zero bullshit culture. A strong and well-coordinated team of professionals. Ambitious tasks and challenges. Opportunity to work with the most recognized security system and develop your career. Car allowance and all business expenses and work tools are covered by the company.

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and even though we've made a lot of headway, we still have work to do — and that’s where you come in! Our Product Managers (PMs) have ownership over product optimizations and features, from independently run experiments to major product decisions . Backed by strong analytical skills and business acumen, and inspired by access to senior leadership and transparency into how they make product decisions, our PMs develop insights that lead to new product ideas and Duolingo’s next beloved feature. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. About the role... We’re looking for a Staff Product Manager to drive monetization and growth across Duolingo’s consumer product. In this role, you’ll identify and execute high-impact opportunities to grow the number of subscribers — improving how users discover, experience, and choose paid offerings. You’ll work across product, marketing, data science, and design to build and optimize user journeys, run experiments, and develop systems that scale. This is a high-impact role with direct ownership of business outcomes, and the opportunity to flex across a range of growth and monetization problems as our product evolves. 🧠  You will... Build and optimize user experiences that drive conversion, retention, and long-term value Identify high-impact opportunities through data, research, and experimentation Partner with design to create simple, intuitive, and compelling user experiences Work cross-functionally with marketing, data science, and engineering to deliver end-to-end solutions Define strategy and prioritize across multiple growth and monetization initiatives Move quickly in ambiguous areas, bringing structure and clarity to complex problems ✅  You have... Experience driving measurable outcomes in consumer products (e.g., growth, retention, or monetization) Strong product judgment and a track record of running experiments to improve performance Comfort working with data and making decisions in imperfect or evolving environments Ability to collaborate effectively across teams and influence without authority A bias toward action and ownership, with a focus on delivering results The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $182,800 — $247,300 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Florence Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5,000 specialists.   We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.   The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Personality profile: 3+ years of experience in the electronic security industry or a similar industry. Proven sales experience in the Toscana, Umbria and Marche region. Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems. Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals. Developing and implementing successful sales strategies. Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level. Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions. Ability to manage and prioritize multiple projects and tasks simultaneously. Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics. A strong combination of technical knowledge, sales expertise, and strong communication skills. Responsibilities: Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends. Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals. Identify and pursue new business opportunities that align with the company's growth strategy. Develop and maintain relationships with key clients, partners, and stakeholders. Conduct market research to identify new trends, opportunities, and potential risks. Analyze market data to develop and execute effective sales strategies. Collaborate with cross-functional teams to ensure the successful delivery of products and services. Prepare and deliver presentations to potential clients and partners. Negotiate contracts and agreements with clients and partners. Manage and prioritize multiple projects and initiatives simultaneously. We offer: Competitive compensation that includes a base salary and performance-related bonuses. A product that sells itself. Freedom to make decisions and implement ideas. A zero bullshit culture. A strong and well-coordinated team of professionals. Ambitious tasks and challenges. Opportunity to work with the most recognized security system and develop your career. Car allowance and all business expenses and work tools are covered by the company. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates in Ukraine a smart and useful global product.

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

Location: Singapore Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. Now we are looking for a Technical Support Engineer to join our team! What You Will Be Doing: Providing technical support, configuration, and troubleshooting for issues with the Sumsub platform for our B2B clients. Performing a technical analysis of reported problems and define plans for resolving them. Interacting daily with other engineers to provide technical action plans or take ownership of cases that require escalation. Collaborating closely with other teams to answer clients’ technical questions, acting as a liaison between the client and internal Sumsub resources. Communicating with clients using chat, email, and outbound calls. About You: Fluent in English & Mandarin (both oral and written, upper-intermediate as a minimum). 1+ year of experience in technical support, preferably for SaaS, web, or mobile applications. (L1 experience and a clear drive to grow into more technical work is welcome.) Confident with web fundamentals: HTTP requests and status codes, REST APIs, JSON, and debugging network requests in the browser's developer console. Able to read and write basic SQL queries to investigate data-related issues. Understanding of how requests flow through web and mobile SDK integrations, from the client through to the backend - enough to narrow a problem down to the right layer. A genuine, customer-first attitude: friendly, patient, and sincerely motivated to help. Analytical mindset and the ability to stay oriented in a large, constantly changing flow of information. Would be considered a plus: Hands-on experience with Postman or similar tools for API troubleshooting. Familiarity with logging and monitoring tools (e.g. Grafana, Kibana, Datadog). Understanding of KYC/AML, identity verification, or fintech/compliance domains. What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. ___________________________________________________________________________________________________ We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.