Systems Engineer, MAPS

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York, NY Washington, DC San Francisco, CA About the Role Cloudflare’s architecture is built on a homogeneous edge: every server in over 330 cities runs every service—from L4/L7 proxies (FL2, Pingora) and DNS to the Workers runtime, cache, and storage. While this design maximizes hardware utilization, it creates a difficult distributed attribution problem. Machine-level telemetry tells us how loaded a server is, but not which product, customer, or upstream service is responsible for that load. MAPS (Metrics and Analytics for Product Segmentation) is a newly formed team building the core instrumentation, collection, and data platform to solve this from the ground up. We are architecting a system to continuously measure CPU, network bandwidth, memory, and storage utilization across the entire global fleet without sampling—attributing resource consumption both to the underlying system service and to the specific product, account, and zone being served. The data MAPS produces serves two critical functions at Cloudflare: Real-Time Control Plane: MAPS is the primary telemetry input for Cloudflare’s next-generation global load balancer, shifting traffic management from open-loop heuristics to closed-loop routing driven by real-time, per-service resource capacity and consumption (within seconds). Fleet Economics & Capacity Planning: MAPS provides the long-term analytical dataset in ClickHouse used to map product demand forecasts to physical hardware requirements, calculate true cost-to-serve per product, and drive multi-year infrastructure investments. What You’ll Do You will work across the full lifecycle of a greenfield, high-throughput telemetry system running on every machine at the Cloudflare edge: Host-Level Instrumentation ("Outside View"): Build and maintain low-overhead Linux daemons (netacctd, maps_collector) in Rust and C that use eBPF (cgroup_skb) and cgroup v2 accounting to measure per-service resource consumption directly from the kernel. High-Performance Client Libraries ("Inside View"): Architect non-blocking, zero-allocation reporting SDKs in Rust and Go used by Cloudflare’s highest-throughput data-plane services to report per-request resource usage and product attribution over local Unix domain sockets. Edge Aggregation & Streaming: Build the per-machine collector daemon that ingests millions of events per second, performs bounded in-memory time-window aggregation, serves low-latency gRPC streams to the global load balancer, and flushes batch rollups to ClickHouse. Reconciliation & Correctness: Solve complex attribution problems—such as reconciling kernel-level cgroup measurements against application-reported metrics, and attributing resource usage when one multi-tenant service executes work on behalf of another. Cross-Team Architecture: Partner directly with the engineering teams behind Cloudflare’s core proxies, runtimes, and storage engines to instrument their critical paths without degrading tail latency. What We’re Looking For Strong systems programming experience in Rust, Go, or C, with a solid grasp of memory layout, concurrency, and performance-critical code paths. Experience designing and operating latency- and resource-sensitive server infrastructure or high-throughput data pipelines at scale. Strong fundamentals in Linux systems internals—processes, cgroups, sockets, and how the kernel accounts for compute, memory, and I/O. Proven ability to work across organizational boundaries: reading unfamiliar codebases, aligning with other infrastructure teams, and driving complex integrations to completion. A pragmatic approach to owning outcomes—from kernel-level data collection and wire protocols (protobuf/Cap'n Proto) all the way to the analytical tables consumers query. Bonus Points Hands-on experience writing and verifying eBPF programs, or deep familiarity with the Linux networking stack and scheduler. Experience designing schemas and query patterns for distributed columnar databases (particularly ClickHouse) at high ingestion rates. Background in profiling, benchmarking, and debugging performance bottlenecks in production Linux environments (perf, PMU counters, flamegraphs). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.