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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones) The Opportunity About Grafana Frontend The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more. You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges. The squad: DataViz We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights. Some of our recent projects include: Externalisation of our core visualization to be independently releasable and remove interdependencies GraphViz : Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source. Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions Refresh the look and feel of our existing visualizations . E.g Table and Gauge Our work is open source, you can browse grafana/grafana on GitHub directly to see how we build our software. Our stack is primarily Typescript, React, and uPlot and eCharts for our visualisations. What you’ll be doing Lead multi-quarter technical initiatives from problem framing through rollout. Including getting  user feedback and measuring whether what you shipped actually worked Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it. Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning. Provide technical support in customer escalations and help us identify areas of high friction to address. Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value those who are intellectually curious , who default to transparency , possess a high bias towards action , and who are also kind and enjoy working as a team . Technical leadership . You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment. You take responsibility for operating the software you have built . You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed. You enjoy working on complex solutions ,  building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. User focus and pragmatism . You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. AI experience with a practical mindset : You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. You care about our community of users and contributors and are keen to be an active Grafana Community Contributor. Bonus points for: Open-source contribution or maintainership, and comfort engaging a community in the open. Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones) The Opportunity About Grafana Frontend The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more. You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges. The squad: DataViz We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights. Some of our recent projects include: Externalisation of our core visualization to be independently releasable and remove interdependencies GraphViz : Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source. Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions Refresh the look and feel of our existing visualizations . E.g Table and Gauge Our work is open source, you can browse grafana/grafana on GitHub directly to see how we build our software. Our stack is primarily Typescript, React, and uPlot and eCharts for our visualisations. What you’ll be doing Lead multi-quarter technical initiatives from problem framing through rollout. Including getting  user feedback and measuring whether what you shipped actually worked Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it. Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning. Provide technical support in customer escalations and help us identify areas of high friction to address. Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: We highly value those who are intellectually curious , who default to transparency , possess a high bias towards action , and who are also kind and enjoy working as a team . Technical leadership . You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment. You take responsibility for operating the software you have built . You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed. You enjoy working on complex solutions ,  building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. User focus and pragmatism . You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. AI experience with a practical mindset : You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. You care about our community of users and contributors and are keen to be an active Grafana Community Contributor. Bonus points for: Open-source contribution or maintainership, and comfort engaging a community in the open. Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. In the United States, the compensation range for this role is $174,986 - $209,983 USD.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations. You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled. Responsibilities Strategy and Tooling Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship Inventory and Assignment Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it Run audits of who-has-what and reconcile physical counts against the system of record Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels Procurement and Refresh Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar Build out the refresh calendar and advance it across offices Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up Collection, E-waste and Disposal Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate Handle equipment under legal hold or other chain-of-custody requirements BPO and Contingent Fleet Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors Corporate Mobile Run day-to-day operations for the corporate mobile program and write its runbook Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet Automation Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools) You may be a good fit if you Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model Have run an e-waste or secure disposal program with certified partners and chain-of-custody records Have managed reseller or vendor relationships for hardware purchasing and asset disposal Write things down: runbooks, how-to guides and knowledge base articles Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance Strong candidates may also Have supported a corporate mobile program or carrier account Have basic scripting experience (Bash or Python) for inventory or reporting automation Have experience using AI tools to improve personal or team productivity Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director of Product Security and Incident Response Location: Remote US Compensation Range: $200,000.00 to $210,000.00 plus bonus and equity What You’ll Do: As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities. Responsibilities: Incident Response & Triage: Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC. Strategic Preparedness: Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization. Telemetry Optimization: Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy. Offensive Security Partnership: Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker. Continuous Improvement & Leadership : Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats. Stakeholder Communication: Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises. Documentation: Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability. What You Bring To The Team: Experience: 8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR). Technical Expertise: Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365). Problem Solving: Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions. Strategic Thinking: Experience leading small project teams and aligning tech stacks across functions. Communication: Exceptional ability to convey complex technical incident details to both technical teams and executive leadership. Tooling: Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart. Mindset: A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Hungary; Serbia; Montenegro; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania; Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bulgaria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Greece Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary from 18.000 EUR to 24.000 EUR based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. b2b contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We are looking for a Senior Treasury Manager to build and run Finom's treasury function. Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator. That is the job. You will take part in building it, and you will run it while it is being built. This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them. What you'll own Liquidity and funding Daily liquidity positioning and float management across entities and accounts Intraday funding of payment channels; nostro and correspondent account management Collateral and minimum-balance obligations across card schemes, T2, and credit providers Contingency funding — the playbook for the day we need €20m by tomorrow morning A daily treasury balance sheet — net liquidity and net capital available — that reconciles Safeguarding and portfolio Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast Governance and controls Ownership of the investment policy, limit framework, and eligible-instrument register Treasury governance: decision pack, agenda, decision log, and delegated-authority register Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges Covenant tracking across credit facilities Regulator, external audit, and second-line engagement on treasury and safeguarding matters Systems and data Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't Replacing manual spreadsheet processes with something that survives your holiday Commercial Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak What good looks like in the first 12 months Investment policy and limit framework live, with treasury governance running on a documented decision log Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks Investment accounting platform implemented; monthly close on the portfolio no longer manual An NII number that is reconciled, attributed, and forecastable A contingency liquidity playbook that has been tested rather than written Who you are 5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it Experience building or materially rebuilding a treasury function, not only operating inside an established one Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level Track record of automating manual treasury processes and implementing treasury or investment accounting systems Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge) Sound judgement under time pressure in a lean environment with real accountability and limited cover Strong Excel skills Fluent English Nice to have Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting SQL or Python Experience in a firm transitioning toward a banking licence Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Dublin, Dublin, Ireland, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Cloud Service Providers(CSPs): AWS, Azure and Google Cloud Kubernetes: Managed Kubernetes services (EKS, AKS and GKE) Continuous Integration tools: github actions, Buildkite Continuous Delivery: ArgoCd Databases: Postgres and all the major Databases Languages: Go, Java Scripts: Typescript, Python, Shell IaC: Terraform and Pulumi RESTful API: FastAPI Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud What You’ll Do As a member of the Site  Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For Expertise in managed Kubernetes (EKS, AKS, and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil. Bonus Skills​ 5+  years of  experience working with SaaS products at scale Experience with databases such as PostgreSQL #LI-IM1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Amsterdam Workplace: Hybrid ABOUT MOTHERDUCK Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans. WHAT YOU WILL DO The Database team is the bridge between DuckDB and the cloud. We own the core server and client extension logic that lets DuckDB run seamlessly, whether it's local or in the cloud, and we work in C++ right alongside the DuckDB codebase itself. Our mission is to push the boundaries of embedded database performance, distributed execution, and user experience, all while staying closely connected to DuckDB Labs (the team behind DuckDB) to align on APIs and shape what's next. Day to day, we drive major projects in dual execution, resource assignment, and system reliability, while also handling incoming issues and lending our DuckDB expertise to other teams. We collaborate closely across MotherDuck and with the wider DuckDB community, making sure people get the best of both local and cloud worlds. It's a small, high-agency team with big ambitions... the kind of place where engineers own impactful projects, share what they learn, and help shape how modern analytics gets built. This role is ideally based in Amsterdam or Berlin, but we are also open to great candidates remotely in Europe. Key Responsibilities: - Own major projects in our dual execution stack, so DuckDB can process queries seamlessly whether they're running locally or in the cloud. - Help build a cloud platform that dynamically assigns resources, so DuckDB stays efficient whether someone's running a tiny workload or pushing our biggest, highest-memory instances. - Lead cross-functional work with our frontend, platform, and infrastructure teams to keep the user experience coherent end to end. - Push the state of the art in embedded database performance, distributed execution, and DuckDB internals. - Deepen your DuckDB expertise and share it with the rest of the company through mentorship and documentation. - Work directly with our support team to debug issues, learn from real usage patterns, and prioritize the improvements that matter most. - Improve systems holistically... spotting architectural challenges early and clearing bottlenecks before they become problems. - Mentor teammates and help raise the bar for engineering practices across the team. - Work closely with DuckDB Labs (which grew out of the Database Architectures group at CWI, where vectorized execution and DuckDB were born) to help align on APIs and shape where DuckDB goes next. WHAT YOU BRING - You've built and shipped complex backend systems, and you know what great looks like. - You're fluent in a backend language like C++, Rust, Java, or similar systems languages, and you're comfortable working close to the metal. (C++ and Rust are the biggest plus here, and we love a great Java engineer too.) - A good foundation in query engines, execution plans, indexing, and performance optimization techniques. - Hands-on experience with DuckDB is a huge plus, no matter what level you're coming in at. - You've worked with cloud infrastructure, networking, and building low-latency distributed systems. - You can scope and lead projects that span multiple collaborators and cross-functional dependencies. - You take pride in clear thinking, careful design, and thoughtful tradeoffs. - You're comfortable mentoring peers and helping build a collaborative, high-agency environment. - You enjoy engaging with the wider community, whether that's open-source conversations or working directly with DuckDB Labs. WHAT WE PROVIDE - The opportunity to participate and contribute to DuckDB, one of most popular modern open source analytical databases. - Competitive salary and stock options so you have a stake in our flock’s success. - Flexible time off – take the time you need to recharge, explore, or just have a lazy day by the pond. - A good pension plan - Legendary company events – we bring the whole flock together once a year for unforgettable team gatherings a year to keep our bonds strong. - Hybrid work environment – Spend three days a week in the office collaborating with the flock, and work from wherever you’re most productive the rest of the time—whether that’s your home office, a coffee shop, or a peaceful lakeside retreat. We have to warn you though, most of us like the office so much we come anyway. It’s on the river Ij, with a great lunch every day. PLEASE APPLY Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified?  Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications. MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

PagerDuty is seeking an Account Manager to join their diverse, customer-focused team. The Account Manager will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. Responsibilities include maintaining and growing customer relationships, driving product adoption, managing renewals, and identifying strategic expansion opportunities that deliver measurable business value. Key Responsibilities: — Own a portfolio of existing customers to ensure adoption, value realization, and retention. — Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. — Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. — Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. — Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. — Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. Basic Qualifications: — 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. — 4+ years of proven success managing renewals and growth within a SaaS environment. — Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. — Bachelor’s degree or equivalent experience. Preferred Qualifications: — Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. — Prior enterprise sales expertise leveraging MEDDPICC & Value Selling. — Experience working with enterprise software customers or in a DevOps environment. — Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. — Proven history of achieving revenue and retention goals through consultative account management. — Self-starter with strong collaboration, negotiation, and problem-solving skills. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote within eligible US locations. Candidates must reside in an eligible location as specified in the job post. PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, company equity, employee stock purchase program, retirement or pension plans, generous paid vacation, paid holidays and sick leave, paid parental leave, paid volunteer time off, company-wide hack weeks, and mental wellness programs. PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager in GitLab’s R&D organization, you’ll lead cross functional initiatives that help teams deliver reliably, efficiently, and at scale. You’ll own programs that cut across multiple product stages and engineering teams, turning strategic priorities into clear plans, aligning stakeholders, and driving progress in an all-remote, asynchronous environment. You’ll use GitLab issues, epics, and handbook-first documentation to create visibility, remove blockers, and keep complex work moving across time zones, while partnering closely with Engineering Leadership at all levels. In your first year, you’ll be expected to independently run a portfolio of programs from scoping through delivery and retrospectives, and to improve how R&D programs operate by contributing to and evolving Technical Program Management best practices. What you’ll do Lead 1–3 strategic technical programs at a time spanning multiple engineering teams and product stages, ensuring clear scope, priorities, and outcomes. Partner with engineering leaders and other key stakeholders to align on goals, timelines, and delivery milestones for cross functional initiatives. Own end-to-end program planning and execution, from initial discovery and scoping through delivery, measurement, and retrospectives. Drive asynchronous collaboration using GitLab issues, epics, and handbook updates so globally distributed teams stay aligned and informed. Identify risks and blockers early, coordinate resolution across teams, and escalate when needed to maintain momentum. Facilitate working group meetings and async discussions to support decision-making, surface tradeoffs, and keep programs on track. Track and communicate program health through metrics, dashboards, and regular status updates to provide visibility to the Engineering Division and partners. Contribute to evolving Technical Program Management practices by documenting processes, sharing learnings, and improving how R&D programs run across GitLab. What you’ll bring Experience in technical program management, project management, software engineering, or similar technical roles. Understanding of the software development lifecycle and Agile ways of working, including how engineering teams plan, build, and ship. Skill in coordinating programs across multiple engineering teams or departments, aligning stakeholders on goals, timelines, and milestones. Strong written communication skills for asynchronous, documentation-first collaboration in a fully remote environment. Ability to work independently in a distributed setting, set priorities, and make progress with minimal supervision. Comfortable navigating ambiguity, identifying blockers, and proposing practical solutions to keep programs moving. Familiarity with DevOps practices, CI/CD pipelines, or platforms like GitLab, with interest in deepening this knowledge over time. Openness to learning, iterating based on feedback, and applying transferable skills from varied backgrounds to technical program management. About the team You’ll join the R&D organization as part of the Technical Program Management function, a small, cross-functional team that leads high-impact programs spanning multiple product stages and departments. The team focuses on driving clarity, alignment, and predictable delivery for complex initiatives that touch many parts of GitLab, using a handbook-first, asynchronous way of working with stakeholders across regions and time zones. You’ll collaborate closely with engineering leaders and partners in other functions to improve how programs are planned, executed, and communicated, helping evolve shared practices, templates, and tooling for program governance across R&D. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team. What you’ll do Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows. Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion. Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption. Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth. Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ. Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns. Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption. Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track. What you’ll bring Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully. Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time. Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience. Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners. Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption. Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly. Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels. Must be based in Japan, with full working rights in Japan Must be fluent in Japanese and English About the team In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see Customer Success Engineering team handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience. Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality Investigate and promptly fix bugs to maintain the reliability of the platform Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals What We Need Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here Competitive renumeration package International Environment 15 days annual leave, 10 sick leaves, special leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Lagos, Nigeria The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience. The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently. 1. Card Operations Management Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management. Ensure card operational processes are efficient, scalable and appropriately controlled. Identify opportunities to automate manual card operations processes and improve turnaround times. Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience. Develop, maintain and continuously improve card operations procedures, process maps and operating manuals. 2. Regulatory and Card Scheme Compliance Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes. Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines. Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments. Ensure audit and compliance findings relating to card operations are addressed within agreed timelines. 3. Card Issuance, Personalisation and Inventory Management Manage card ordering, inventory, personalisation, activation and distribution processes. Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs. Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels. Monitor card issuance turnaround times and resolve operational bottlenecks. Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials. 4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) ·       Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts. Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved. Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks. Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting. Monitor outstanding reconciliation items and ensure timely closure. 5. Fraud Risk and Card Security Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products. Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly. Coordinate investigations and resolution of card-related fraud incidents. Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses. Ensure operational processes comply with applicable card security and data-protection requirements. 6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations. Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines. Monitor outstanding dispute cases and ensure timely resolution. Analyse dispute trends and recommend process improvements to reduce recurring issues. 7. Vendor and Partner Management Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers. Monitor vendor performance against contractual service-level agreements. Conduct regular operational and service review meetings with key partners. Escalate and drive resolution of high-impact service issues. Maintain appropriate documentation of vendor performance, incidents and remedial actions. 8. Customer Experience and Issue Resolution Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly. Monitor card-related customer complaints, turnaround times and recurring issues. Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions. Drive initiatives that improve the reliability and quality of the cardholder experience. 9. Management Information and Reporting Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents. Maintain accurate operational dashboards and performance indicators. Provide timely insights on operational risks, trends and emerging issues. Support budgeting, forecasting and operational planning for the card business. 10. Stakeholder Management Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business. Support the launch of new card products, features and operational capabilities. Represent Card Operations in relevant internal governance forums and partner engagements. Ensure operational readiness before the launch of new card products, programmes or functionality. Key Performance Indicators Performance will be measured across the following areas: Zero regulatory sanctions or card scheme penalties arising from card operations. Timely closure of audit and compliance findings. 100% timely submission of applicable regulatory and scheme reports. Reduction in manual operational processes and card-related escalations. Completion of transaction reconciliation within agreed T+1 timelines. Reduction in confirmed card fraud losses and timely review of fraud alerts. Achievement of agreed vendor SLA performance. Timely resolution of high-impact vendor incidents. Reduction in card-related customer complaints and repeat complaints. Achievement of card personalisation and activation turnaround times. Prevention of material card stock-outs. Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks. Timely delivery of management and operational reports. Requirements Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline. Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage. Minimum of 5–7 years’ experience in banking, fintech, payments or card operations, with at least 2–3 years in a supervisory or managerial capacity . Strong practical knowledge of debit and/or credit card operations. Experience working with card schemes such as Mastercard, Verve and/or AfriGO. Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation. Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements. Experience managing processors, card bureaus, card schemes and other third-party service providers. Required Skills and Competencies Strong understanding of the cards and payments ecosystem. Excellent operational and process-management skills. Strong analytical and problem-solving capability. Good understanding of operational risk, fraud and control frameworks. Strong reconciliation and financial-control orientation. Excellent vendor and stakeholder management skills. Strong attention to detail and commitment to accuracy. Ability to manage multiple operational priorities and incidents simultaneously. Strong written and verbal communication skills. Data-driven approach to performance management and decision-making. Strong customer-service orientation. Ability to identify operational inefficiencies and drive automation and process improvement. Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams. Success Profile The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.

Задачи: — анализировать модели депозитного портфеля и формализовать stock-flow логику — моделировать когорты, сроки, новые продажи, продления и досрочные закрытия — оценивать влияние ставки, продуктового и клиентского микса и каналов — определять источники, grain, DQ и контрольные сверки совместно с архитектором — строить прототипы и backtest; согласовывать методологию с продуктом, финансами и ALM — готовить требования, проводить UAT и внедрять модель в регулярное планирование Требования: — опыт работы с депозитами, пассивами, ALM, FTP или банковским финансовым планированием — опыт автоматизации финансового планирования, расчётных моделей или аналитических продуктов — отличное владение SQL: joins, агрегаты, оконные функции, профилирование и reconciliation между источниками — способность разбирать Excel-модели: формулы, макросы, входы, допущения, ручные корректировки и контрольные итоги — опыт проведения discovery и интервью, описания as-is/to-be и согласования противоречивых требований — понимание показателей, драйверов, коэффициентов, чувствительностей, сценариев и plan/fact/forecast — опыт постановки задач разработчикам, написания acceptance criteria и проведения UAT — умение быстро собирать проверяемый прототип в Excel, SQL или BI — опыт построения или автоматизации сложных cash-flow-моделей — опыт работы с ИИ-инструментами Условия: — комфортный современный офис рядом с м. Кутузовская — ежегодный пересмотр зарплаты, годовая премия — корпоративный спортзал и зоны отдыха — уникальная система обучения Сбера для профессионального и карьерного развития — расширенный ДМС и льготное страхование для семьи — гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ — подписка Прайм с возможностью совместного использования на трёх близких — вознаграждение за рекомендацию друзей в команду Сбера — корпоративная пенсионная программа

Location: United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. Chainguard is looking for a Senior Manager of Professional Services - EMEA to lead delivery for a portion of our Enterprise segment. In this role, you'll own the end-to-end customer journey across implementations, consulting engagements, and advisory services — ensuring customers successfully adopt Chainguard solutions and achieve measurable outcomes. You'll lead and develop a team of Solutions Architects while driving delivery that is predictable, scalable, and consistently high quality. This is an operational leadership role that requires equal parts customer empathy, business acumen, and a bias toward execution. What You'll Do Delivery & Segment Ownership Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for your Enterprise segment Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs Serve as the escalation point for complex or at-risk engagements Team Leadership & Development Lead, mentor, and grow a team of Solutions Architects Set performance expectations, coach to them, and own career development and succession planning Partner with PS leadership on hiring and capacity planning Services Strategy & Operations Standardize delivery methodologies, tools, and best practices Improve operational processes for efficiency, scalability, and predictability Cross-Functional Partnership Collaborate with Sales, CS, Product, Engineering, and Support for a seamless customer experience Support pre-sales on strategic or complex opportunities Funnel customer feedback into product and services improvements Partner with PS leadership to evolve services packaging and pricing Customer Outcomes & Growth Ensure customers achieve defined business outcomes through services engagements Identify expansion opportunities in partnership with Sales and CS Proactively manage escalations and capture customer insights to improve delivery What We're Looking For 7+ years in Professional Services, Consulting, Customer Success, or a related field 2+ years of leadership experience managing delivery teams or PS operations for a customer segment Technical background in cybersecurity, DevOps, software engineering, or a related domain Strong project or program management capabilities Experience working cross-functionally in a high-growth technology environment Excellent communication skills — comfortable engaging both technical teams and executive stakeholders Must be located in the United Kingdom About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.