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Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Deployment Lead on the Forward Deployed Engineering team, you will lead the delivery of custom agentic AI solutions for enterprise customers. You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes Each engagement runs from SOW through production deployment. Forward Deployed Engineers build the technical solution; you drive the delivery plan, product scoping, stakeholder relationships, and the organizational complexity of deploying agents into complex enterprise environments. You need to be credible in architecture conversations with engineering leads and equally comfortable running executive briefings with C-suite sponsors. You won't write production code, but you'll pressure-test technical decisions and make real-time trade-offs on scope and priority when things go sideways on an engagement. This is also a builder's role. We're in the early innings of an emerging motion - the playbooks, the delivery patterns, the repeatable IP that makes the next engagement faster and better don't exist yet. The TDLs who thrive here are the ones who get that codifying what works is as important as the engagement in front of them right now. Responsibilities Own the technical delivery plan for each engagement. Work from the signed SOW to a sequenced roadmap with clear milestones, dependencies, success criteria, and value hypotheses that FDEs execute against. Lead delivery discovery. Map customer workflows and constraints in depth, pressure-test the scoped MVP against what you find, and shape the solution architecture with the FDEs. Run day-to-day engineering execution. Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. Own product scoping during delivery. Author requirements, prioritize the engineering backlog, manage scope against success criteria, and hold the bar for what good looks like for the people and enterprises who will use the product. Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders. Own value measurement and ROI. Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors. Contribute reusable delivery patterns. Capture what works on your engagements and feed field signal to the Programs Leads, Product, and Research. Navigate enterprise and regulatory complexity. Security reviews, legal approvals, procurement processes, compliance requirements, and organizational dynamics. Manage scope and change. Handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed. Run engagement-level delivery operations: sprint ceremonies, milestone reviews, and engagement reporting that feed the team's post-sales cadence and dashboards. Travel to customer sites. Build relationships, unblock delivery, and accelerate adoption. (up to 25–50% travel expected). You May Be a Good Fit If You Have led AI/ML engagements/deployments, whether as a founder, data scientist, engineer, researcher, or in a professional services or consulting role. Operate like the CEO of your engagement. You take initiative without a mandate, make decisions with incomplete information, and lead rather than wait for instructions. Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments. Have experience in a specialized vertical (life sciences, pharmaceutical, retail, mining, agriculture, etc.). Can navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs. Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making - ideally across multiple workstreams in regulated industries. Have executive presence - polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments. Thrive in ambiguity and bring structure where none exists. Have a builder's mindset - you're here to create a function, not just join one. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £165,000 — £230,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Limassol, Cyprus Workplace: remote Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are seeking an experienced Recruiter to join our Talent Acquisition team. Job Responsibilities Drive the full recruitment cycle for complex and niche positions, taking ownership of the process and ensuring successful, timely hires. Lead executive search projects, including market mapping, headhunting, direct outreach, and managing stakeholder expectations at senior levels. Partner with business leaders to shape hiring strategies: provide market insights, advise on role design, and adapt approaches to business needs. Oversee and optimize the hiring pipeline, ensuring transparency, accurate forecasting, and delivery against SLA/KPI targets. Act as a trusted advisor to hiring managers: align on hiring priorities, support interview quality, and ensure structured, objective evaluation. Proactively source top talent using advanced sourcing techniques and deep international market research. Develop and maintain a strong talent network to build future hiring pipelines and reduce time to hire. Leverage recruitment analytics to monitor funnel health, identify bottlenecks, and drive continuous improvements. Champion the candidate experience, ensuring every touchpoint reflects professionalism, transparency, and care. You’ll thrive here if you have 5+ years of experience in Tech/IT/Product Recruitment, covering both engineering and non-tech roles (Marketing, Operations etc). Experience in executive search: hiring for senior leadership roles, including close collaboration with top management Fluency in Russian and English is a must-have. Strong expertise in full-cycle recruitment - from defining the hiring profile to successful offer acceptance - with international hiring and relocation experience. Ability to build and develop strategic partnerships with hiring managers, providing guidance, influencing decision-making, and training them on recruitment best practices. Solid skills in managing recruitment pipelines: planning, forecasting, and ensuring a consistent flow of candidates. Experience with recruitment analytics: working with metrics (time to hire, conversion rates, offer acceptance rate) and using data to improve processes. Excellent communication, negotiation, and interpersonal skills. Strong networking abilities and in-depth knowledge of international talent markets. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team. Benefits are provided in accordance with the company's policies and eligibility criteria. Recruitment process HR Interview Final interview with Hiring Team

Location: Poland; Romania Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About the SignNow team: We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow. SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow. And now, we are looking for a Senior Technical Support Specialistwho is prepared to contribute to the next chapter of our company's growth. What you'll be working on: - Handle complex web support cases for enterprise and sales-assisted accounts - Lead and participate in client calls with Tier 1 accounts independently - Collaborate with GTM team (Sales, CSM) on escalated enterprise issues - Identify, document, and escalate product bugs and feature requests to engineering and product team - Investigate and troubleshoot technical issues related to SignNow web platform, integrations, and workflows - Ensure timely follow-up and resolution on all assigned cases within SLA requirements - Maintain clear and professional written communication with customers throughout the full case lifecycle What we expect from you: - Education: Bachelor's degree or equivalent practical experience - Experience: 3+ years in B2B SaaS support, minimum 2 years with enterprise / Tier 1 accounts - Language: English — fluent, professional level for written and verbal client communication - Technical: Familiarity with APIs, integrations, SaaS platforms; Intercom or similar CRM preferred - Strong communication and client management skills — must be able to run enterprise calls independently What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Location: Tokyo Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！ About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. The Partner Account Manager represents Wrike in all activities associated with partner recruitment, partner business development, and partner support. The primary responsibility of the role is to help grow partner sales. This is accomplished through multiple activities, including developing strategies with partners for differentiation, market penetration, and revenue/margin growth as tools to achieve and surpass quota. You will be responsible for strengthening relationships between partners and Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, with the ultimate goal of strengthening long-term relationships between Wrike and our partners. In addition to driving partner motion, this hybrid role may directly manage a select portfolio of key enterprise accounts as a dedicated Account Manager, taking full ownership of direct customer revenue and expansion for accounts that act concurrently as customers and strategic partners. The range of partners includes certified Resellers, System Integrators, and Wrike Strategic Partners. Your Impact: Hybrid Key Account Ownership: Function as the primary Account Manager and Partner Manager for designated dual-relationship enterprise accounts, balancing direct customer sales expansion (upsell/cross-sell) with strategic partner enablement and co-selling. Competitive Selling: Differentiate Wrike’s solution from competitor solutions when addressing defined, short-term/tactical projects or specific tactical needs. Consultative Selling: Understand customer and/or partner industry dynamics and quickly learn their specific strategies, priorities, and challenges. Start with the customer/partner point of view and fit the Wrike solution/advantage into that picture. Orchestrating Resources: Persistently lead, influence, and choreograph cross-functional and partner selling teams to ensure that customer expectations and agreements are met or exceeded. Partner/SI Leverage: Strengthen existing partner/SI relationships by crafting a productive cadence of interaction with them around current and future sales opportunities. Partner/SI Management: Develop a detailed business plan, including organizational charts and strategic and tactical goals. Develop and leverage strong sponsors/advocates to expand presence and relationships with key line-of-business decision-makers across the partner organization. Pipeline Development and Management: Proficiently leverage daily interactions with partners and customers to develop new relationships and listen for new opportunities. Manage and scale enterprise deal pipelines. Product Knowledge: Develop a detailed understanding of the positioning and business value of Wrike’s products and solutions. Apply an in-depth understanding of Wrike’s product, programs, sales methodology, and licensing to address sophisticated partner and customer issues. Enablement & Growth: Drive and lead continual training activities that articulate Wrike’s strategic direction, product and technology roadmaps, go-to-market planning, and demand creation. Independently develop a plan for overall channel partner sales growth. Your Qualifications: Fluent in Japanese and English. Years of experience in sales or channel marketing within the High Tech industry, with experience in both direct enterprise sales and channel sales. Bachelor’s degree or equivalent work experience. Background working for alliance/channel partner organizations or managing complex, dual-model enterprise accounts. Standout Qualities: Deep understanding of how partners make money in a channel ecosystem alongside direct SaaS selling dynamics. Experience working with top Japanese partners like Dentsu, SoftBank would be highly desirable. Solid grasp and knowledge of Wrike’s product and value for customers. Ability to navigate complex corporate structures where accounts operate simultaneously as buyers and co-sellers. Strong financial savvy to hold strategic business discussions with C-level stakeholders across both customer and partner functions. Highly adaptable to changes in business direction, products, and needs from both a customer and partner perspective. Team Dynamics: You will work with Wrike teams, including but not limited to Sales, Partner Marketing, Partner Success, and Partner Operations, as well as cross-functional and partner selling teams. Our Work Style: This hybrid role combines partner management with the direct management of a select portfolio of key enterprise accounts. It includes partner recruitment, partner business development, partner support, direct customer sales expansion, strategic partner enablement, co-selling, pipeline management, and continual training activities. Benefits & Perks: 18 Company Holidays + Paid Vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health & Accident Coverage Life & Long-Term Disability Insurance Corporate Pension w/ Wrike Contribution Commuter Allowance Your recruitment buddy will be Tripti Sachan , Senior Recruiter. #LI-TS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures You may be a good fit if you have: 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player Native English and (Bonus) Fluency in French, German, Spanish or Italian The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £135,000 — £165,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London; Europe; Toronto Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role overview: North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments. As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about? This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates. This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next. Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours. Key responsibilities: - Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions. - Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals. - Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark. - Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams. Qualifications: - You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection. - You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence. - You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs. - You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on. - You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding. - You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks. If some of the above does not line up perfectly with your experience, we still encourage you to apply. Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Korea Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a highly motivated, self-starter Account Executive in Korea who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: 1. Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals 2. Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency 3. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends 4. Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more REQUIREMENTS - 7-10 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms - Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI. - A proactive, agile operator who moves fast rather than waiting for leads to come in. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Fluency in English and Korean and a deep understanding of the regional and cultural nuances #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Singapore based, we are looking for an experienced Senior Product Manager – AI Risk Strategy to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making. At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems. What You’ll Be Doing Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines. Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems. Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities. Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction. Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms. Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness. Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes. Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation. Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs. Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems. What We Look For In You Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline. 5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields. Strong experience designing transaction risk strategies, fraud detection systems or review platforms. Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies. Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus. Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines. Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains. Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems. Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration. Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes. Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions. Excellent problem-solving skills with a high level of ownership and execution. Fluent in both English and Mandarin to support cross-functional collaboration in a global environment. Nice to Haves Experience in cryptocurrency, fintech, payments, banking or internet risk control. Experience building AI-native products or AI-powered operational systems. Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks. Experience with A/B testing, strategy experimentation and online/offline model evaluation. Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk. Experience working with AI coding assistants or automation tools to improve product development efficiency. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Manager, Accounts Receivable & Billing to lead and scale our global billing and AR operations during a period of significant business transformation. This role will be responsible for strengthening billing operations, financial and operational controls, credit review processes, billing data governance, month-end readiness, and team execution across a complex global Order-to-Cash environment. The Senior Manager will play a critical role in preparing the organization for the integration of Fivetran and dbt Labs into a unified operating model, including readiness for the planned February 1, 2027 cutover. This person will partner closely with Order Management, Revenue Accounting, Accounting, GTM Systems, Product, Finance, Deal Desk, Sales Operations, Legal, and Collections to ensure billing data and processes are accurate, scalable, well controlled, and operationally ready for the future state. The role will also lead the support model into the India Center of Excellence, including hiring, onboarding, knowledge transfer, process documentation, and ongoing team development. T his is a hands-on leadership role for someone who can move comfortably between detailed billing and accounting issues and broader process design, controls, automation, systems integration, and team leadership. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use NetSuite, Salesforce, billing and payment platforms, SQL, Excel, Google Sheets, AI and automation tools, workflow management tools, RPA, APIs, and financial reporting and reconciliation tools. What You’ll Do Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements. Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures. Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures in partnership with Finance and GTM stakeholders. Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time. Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness. Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues that create downstream billing errors or manual work. Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management while maintaining appropriate controls and auditability. Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities. Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials that enable consistent execution and reduce key-person dependency. Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones. Skills We’re Looking For 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment. 3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams. Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes. Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks. Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred. Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign. Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls. Bonus Skills​ Experience integrating billing or finance operations following a merger or acquisition. Experience establishing or expanding an India-based Finance Center of Excellence. Experience working in a SOX or similarly controlled financial environment. Experience with AI-enabled finance workflows, automated reconciliations, or exception-based operating models. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $172,060 — $215,075 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role We're looking for a Technical Program Manager to serve as a critical bridge between our customers and our Product and Engineering teams. You'll own complex technical customer inquiries from end to end—understanding what customers are trying to accomplish, investigating issues, coordinating with the right technical teams, and driving requests through resolution. You'll develop a deep understanding of Higgsfield's products, APIs, models, and technical infrastructure while identifying patterns across customer feedback that can help improve our products and customer experience at scale. WHAT YOU'LL DO: - Own technical customer inquiries and escalations from initial request through resolution. - Become deeply knowledgeable about Higgsfield's products, models, APIs, capabilities, and technical workflows. - Investigate and troubleshoot customer issues, identify root causes, and coordinate with Engineering and Product to drive resolution. - Translate customer questions and business requirements into clear technical problems and actionable next steps. - Communicate technical concepts, limitations, workarounds, and solutions clearly to technical and non-technical stakeholders. - Partner closely with Engineering and Product to prioritize high-impact customer issues and ensure timely follow-through. - Identify patterns across customer inquiries and surface recurring product gaps, bugs, feature requests, and opportunities. - Build processes, documentation, and tooling that improve how we manage and resolve technical customer requests as we scale. - Help customers navigate complex use cases and get the most out of Higgsfield's technology. REQUIREMENTS - Strong technical fluency and ability to quickly understand complex products, APIs, systems, and workflows. - Experience in a technical, customer-facing role such as Technical Program Management, Solutions Engineering, Technical Account Management, Developer Support, or a similar function. - Strong troubleshooting and problem-solving skills, particularly when working through ambiguous or complex technical issues. - Ability to communicate effectively with both engineers and customers and translate between technical and business contexts. - Exceptional ownership and follow-through, with the ability to drive multiple requests and workstreams to resolution. - Strong prioritization skills and comfort operating in a high-volume, fast-moving environment. - Excellent written and verbal communication skills. NICE TO HAVE - Experience with AI/ML, generative AI, video, or creative technology products. - Experience supporting APIs, developer products, or technically sophisticated enterprise customers. - Familiarity with debugging API requests, integrations, logs, and production issues. - Experience partnering closely with Product and Engineering teams to turn customer feedback into product improvements. - Experience operating in a rapidly scaling technology company. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $140,000 - 180,000, depending on experience, skills, scope, and location. • Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As an Inbound Sales Development Representative at Baseten, you'll be the first point of contact for prospects who've shown interest in Baseten - quickly engaging, understanding their needs, and qualifying them against our ideal customer profile. You'll turn inbound interest into qualified pipeline. RESPONSIBILITIES - Build revenue pipeline by setting introductory meetings with potential businesses and key decision makers. - Diligently respond to inbound inquiries and determine potential product fit. - Help influence Baseten's product roadmap for customers and prospects. - Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Baseten. - Stay up-to-date on market trends, competition, and industry developments. - Manage and document the progression of the sales pipeline. - Drive pre- & post-engagement at industry events (will attend multiple events in person). REQUIREMENTS - Ability to develop strong, long-lasting relationships both internally and externally. - Collaborative and coachable, always looking to improve your skills and impact. - Ability to handle rejection and stay persistent in pursuing leads. - Excellent verbal and written communication skills. - A basic understanding of a standard SaaS seller's technical stack (CRM, Outreach/Salesloft, Prospect Research, etc.). - Excellent time management, process, and prioritization skills. - Preferred experience with Cloud or Security sales. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: United States; Mexico The Company Our client is a modern survey programming company that helps consultants and investors get deep insights faster, so they can make great decisions. Our client is designed for authoring and launching time-critical market research surveys in record speeds so that their clients can quickly build N and have results sooner. Our client's solution provides consultants and investors with access to quantitative survey insights on a daily basis. Their clients leverage their custom-built platform and survey engineering team to launch surveys, and gather insights, faster than their competition. Our client's leadership team comes from the consulting and investment worlds, bringing a strong understanding of the challenges that come with conducting primary research on short timelines. This understanding informs the continued evolution of our client's solution to this day, an understanding that their team is ready and able to run through walls to help clients accomplish their goals. Our client's team is proud to be fully remote since their founding in 2016, with survey directors placed in over 40 cities worldwide. The Role As a Survey Director, you will play a pivotal role in driving our client's survey programming projects to success. This is a dynamic role that blends individual contribution, project management, client engagement, and account management. You will be at the forefront of ensuring that clients receive the highest quality survey programming services, from initial design to final data analysis. The Responsibilities Individual Contribution : Leverage your Python programming skills to contribute directly to survey programming and data analysis tasks, ensuring accuracy and efficiency in every project. Project Management : Manage 3-5 simultaneous projects in a fast-paced environment, coordinating with external vendors to deliver respondents for surveys. Ensure timely and precise delivery of survey results, meeting or exceeding client expectations. Client Engagement : Pre-launch: Guide clients on the optimal structure for their survey projects, helping them align survey design with their research objectives. Launch: Work closely with clients during live survey creation, overseeing questionnaire development and key survey elements. Lead the quality assurance process to ensure all logic, conditionality, and programming elements are correctly implemented and functional. Analytics: Analyze survey data and provide clients with actionable insights, helping them draw meaningful conclusions from their research. Account Management : Build and maintain strong relationships with clients, providing hands-on support for urgent changes or updates as needed. Develop and maintain client accounts, ensuring satisfaction and fostering ongoing partnerships. Product Management : Identify and flag patterns, optimize processes, and localize products based on client feedback and needs. Contribute to the continuous improvement of our client’s services. Client Guidance : Offer expert advisory on survey design and content, helping clients achieve their research goals effectively and efficiently. Special Projects : Engage in special projects or other tasks as required, contributing to innovation and the continuous enhancement of our client’s offerings. Requirements Bachelor’s degree in any field, preferably in engineering, information technology, business, economics, or international relations. Master's degree would be an advantage. Understanding and/or experience with Python and/or JavaScript programming. Proven client-facing experience with a customer-centric approach, strong teamwork skills, a sense of urgency, and a commitment to going above and beyond for clients. Business acumen in private markets, including knowledge of private equity, due diligence processes, and the role of primary research in these areas. Benefits Innovation at Speed : Be a part of a company that is setting new benchmarks in survey programming, working with cutting-edge technology and high-profile clients. Global Impact : Work with some of the most prestigious consulting firms and private equity clients across the globe. Growth Opportunities : Have the chance to expand your skills, manage complex projects, and contribute to the strategic growth of the company. Collaborative Environment : Join a team that values collaboration, innovation, and client satisfaction above all. If you are a motivated, client-focused professional with a passion for delivering top-tier survey programming services, we encourage you to apply. Join our client and help them continue to redefine the industry standard.

Location: Lagos, Nigeria We are looking for a Product Manager to lead the development and optimization of collections products, systems, and customer engagement strategies across the loan lifecycle. Key Responsibilities - Own the product strategy, roadmap, and delivery for collections solutions. - Improve collection, recovery, cure, and agent productivity metrics. - Develop collection workflows, customer contact strategies, and agent tools. - Manage integrations between collection CRM, telephony systems/dialers, loan management platforms, payment systems, and data platforms. - Collaborate with Collections, Risk, Operations, Analytics, Engineering, and Compliance teams. - Define product requirements, user journeys, processes, and success metrics. - Lead testing, implementation, rollout, and continuous product improvement. - Ensure compliance with internal policies, regulatory requirements, and responsible-collection practices. Requirements - 3+ years of product management experience, preferably in fintech, lending, banking, or collections. - Strong understanding of the loan collections lifecycle and delinquency management. - Experience with collection CRM platforms, telephony systems/dialers, and integrating both solutions. - Understanding of APIs, data flows, system integrations, and Agile product development. - Strong analytical, communication, problem-solving, and stakeholder-management skills. - Ability to translate business and operational needs into clear product requirements. Nice to Have - Experience working with secured lending products. - Experience in digital lending, consumer finance, or microfinance. - Knowledge of omnichannel collections, including voice, SMS, WhatsApp, email, and push notifications. - Experience with SQL, decisioning platforms, workflow automation, or speech analytics. Key Success Metrics - Improved cure, recovery, and kept-promise rates. - Reduced roll rates and collection costs. - Increased contact, conversion, and agent productivity rates. - Reliable performance of CRM, telephony, and system integrations. - Successful delivery of the collections product roadmap. Benefits Competitive salary aligned with the fintech market Exposure to senior leadership and cross-functional teams Clear growth path into senior roles within 12–18 months Opportunity to work on products impacting thousands of users Collaborative, high-performance team environment

Location: Dammam, Saudi Arabia The Enterprise Computing & Cloud Architect is responsible for defining and governing the enterprise architecture for computing and infrastructure platforms across on-premises environments, private cloud, public cloud, and High-Performance Computing (HPC) and AI infrastructure. Key Responsibilities Own and maintain the enterprise architecture for computing platforms across on-premises, private cloud, public cloud, HPC, and AI environments. Define enterprise target architectures, reference architectures, technology standards, principles, and design patterns for computing and cloud platforms. Develop and maintain strategic technology roadmaps aligned with business objectives, enterprise architecture strategy, and emerging technology trends. Provide architecture leadership and assurance for major programs, transformation initiatives, and complex technology solutions. Evaluate and recommend infrastructure, cloud, computing, virtualization, containerization, HPC, and AI technologies based on enterprise requirements. Establish architectural principles and standards covering scalability, availability, performance, security, resilience, interoperability, and cost optimization. Ensure alignment between solution architectures and the enterprise architecture, technology standards, and strategic direction. Lead architecture reviews and provide technical governance throughout the solution lifecycle. Assess current-state environments and develop transition architectures and migration strategies toward the target state. Define cloud adoption, hybrid cloud, workload placement, and infrastructure modernization strategies. Collaborate with cybersecurity, data, applications, networking, operations, and other architecture domains to ensure integrated enterprise solutions. Provide architectural guidance for high-performance and AI computing platforms, including compute capacity, acceleration technologies, scalability, and integration requirements. Assess technology risks, technical debt, architectural dependencies, and opportunities for modernization. Required Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related discipline. Master’s degree in a relevant field is preferred. 10+ years of experience in technology, infrastructure, cloud, or enterprise architecture , with significant experience in large-scale enterprise environments. Demonstrated experience designing and governing complex computing and infrastructure platforms. Strong experience across on-premises infrastructure and public/private cloud environments. Experience with HPC and/or AI infrastructure architecture is highly desirable. Strong understanding of cloud architecture, virtualization, containers, compute platforms, storage, networking, and infrastructure automation. Experience developing enterprise architecture standards, reference architectures, technology roadmaps, and governance frameworks. Proven experience providing architectural assurance for major programs and complex technology implementations. Strong understanding of security, resilience, availability, scalability, performance, and infrastructure cost optimization principles. Excellent stakeholder management, communication, analytical, and problem-solving skills. Preferred Certifications Relevant architecture, cloud, or technology certifications such as: TOGAF or equivalent enterprise architecture certification. AWS, Microsoft Azure, or Google Cloud architecture certifications. Relevant VMware, Kubernetes, HPC, AI infrastructure, or other specialist technology certifications. Key Competencies Enterprise & Technology Architecture Cloud & Hybrid Cloud Architecture Computing & Infrastructure Architecture HPC & AI Infrastructure Architecture Governance & Assurance Technology Strategy & Roadmapping Solution Evaluation & Design Technology Risk Management Stakeholder & Vendor Management Strategic Thinking and Innovation

Location: Philadelphia, PA Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. Location: - Philadelphia, PA WHAT YOU’LL DO: - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies How to be successful in this role: - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation & Benefits: - Annual OTE: $350,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote - US About the Job: LaunchDarkly is looking for an Enterprise Developer Advocate to build a new motion from the ground up: education-first technical sessions inside our largest accounts. Most enterprise customers know LaunchDarkly for one thing. Inside those same companies are teams shipping AI features, running experiments, and managing risky releases who have never met us. You'll design and run sessions that teach those engineers something genuinely useful, build internal champions alongside our account teams, and surface expansion opportunities the field can act on. This starts as a pilot, and how it scales will be shaped by what you prove. It's a role for someone who wants to own a motion, not a queue. Responsibilities: Build the motion: design the Enterprise Developer Advocacy program from pilot to repeatable practice, including session formats, account selection criteria, readouts, and measurement Run sessions inside target accounts: deliver education-first technical sessions (agents and AgentControl, safe rollouts, experimentation, runtime control) tailored to each account's stack and use cases Build champions with the field: partner with AEs, SEs, and CS to identify accounts, find and develop internal champions, and hand off what surfaces cleanly to the teams who should own it Keep it credible: protect the non-promotional, education-first nature of the sessions; this motion works because it isn't a sales pitch Prove it with evidence: instrument the pilot, produce session readouts, debrief with reps, and make the scale, adjust, or stop recommendation based on what the data shows Shape what comes next: as the motion proves out, define how it scales, including the playbook future advocates would run Qualifications: A background spanning at least two of: developer advocacy, solutions engineering, developer education, technical marketing Comfortable in enterprise rooms: you can teach a technical session to fifty engineers and handle hardball questions from a skeptical principal architect Hands-on technical credibility: you build, demo, and teach, and senior engineers take you seriously Strong operational instincts: you can run a repeatable program, prioritize incoming demand, and keep commitments to the field Typically requires a minimum of 12 years of related experience. Ability to travel approximately 25% of the time (Bonus) Experience with feature management, experimentation, observability, or agent orchestration tooling (Bonus) You've built a customer-facing technical program (workshops, DevDays, office hours) from scratch (Bonus) Deep enterprise software background: you understand how large engineering organizations make platform decisions Pay: Target pay ranges based on Geographic Zones* for Level 5: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860 ** Zone 3: All other US locations - $145,500 - $200,090* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .