Location: Indonesia
THE ROLE
As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.
You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.
You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.
This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.
WHAT YOU’LL DO
- Embed with customers to understand their workflows, constraints, and measures of success.
- Turn loosely defined operational problems into clear technical plans and production systems.
- Design and build AI agents that integrate with customer tools, data, and business processes.
- Own deployments from prototype through launch, monitoring, and continuous improvement.
- Test with real-world data, measure business outcomes, and iterate based on evidence.
- Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
- Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.
- Turn lessons from individual deployments into reusable tools, patterns, and best practices.
WHAT WE’RE LOOKING FOR
- 5+ years of experience building software or solving complex technical problems.
- Strong foundations in software architecture, system design, and production engineering.
- Experience working across APIs, integrations, data flows, and distributed systems.
- The ability to bring structure and momentum to ambiguous problems.
- Confidence working directly with customers, from operational teams to technical stakeholders.
- Clear communication, sound judgment, and a strong sense of ownership.
- Genuine curiosity about applied AI and its potential to transform how businesses operate.
NICE TO HAVE
- Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.
- Experience building AI agents, workflow automation, or conversational systems.
- Familiarity with LLM evaluation, observability, and reliability in production.
- Experience deploying and improving systems in complex enterprise environments.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Hong Kong
THE ROLE
As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.
You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.
You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.
This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.
WHAT YOU’LL DO
- Embed with customers to understand their workflows, constraints, and measures of success.
- Turn loosely defined operational problems into clear technical plans and production systems.
- Design and build AI agents that integrate with customer tools, data, and business processes.
- Own deployments from prototype through launch, monitoring, and continuous improvement.
- Test with real-world data, measure business outcomes, and iterate based on evidence.
- Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
- Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.
- Turn lessons from individual deployments into reusable tools, patterns, and best practices.
WHAT WE’RE LOOKING FOR
- 5+ years of experience building software or solving complex technical problems.
- Strong foundations in software architecture, system design, and production engineering.
- Experience working across APIs, integrations, data flows, and distributed systems.
- The ability to bring structure and momentum to ambiguous problems.
- Confidence working directly with customers, from operational teams to technical stakeholders.
- Clear communication, sound judgment, and a strong sense of ownership.
- Genuine curiosity about applied AI and its potential to transform how businesses operate.
NICE TO HAVE
- Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.
- Experience building AI agents, workflow automation, or conversational systems.
- Familiarity with LLM evaluation, observability, and reliability in production.
- Experience deploying and improving systems in complex enterprise environments.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Australia
THE ROLE
As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.
You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.
You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.
This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.
WHAT YOU’LL DO
- Embed with customers to understand their workflows, constraints, and measures of success.
- Turn loosely defined operational problems into clear technical plans and production systems.
- Design and build AI agents that integrate with customer tools, data, and business processes.
- Own deployments from prototype through launch, monitoring, and continuous improvement.
- Test with real-world data, measure business outcomes, and iterate based on evidence.
- Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
- Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.
- Turn lessons from individual deployments into reusable tools, patterns, and best practices.
WHAT WE’RE LOOKING FOR
- 5+ years of experience building software or solving complex technical problems.
- Strong foundations in software architecture, system design, and production engineering.
- Experience working across APIs, integrations, data flows, and distributed systems.
- The ability to bring structure and momentum to ambiguous problems.
- Confidence working directly with customers, from operational teams to technical stakeholders.
- Clear communication, sound judgment, and a strong sense of ownership.
- Genuine curiosity about applied AI and its potential to transform how businesses operate.
NICE TO HAVE
- Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.
- Experience building AI agents, workflow automation, or conversational systems.
- Familiarity with LLM evaluation, observability, and reliability in production.
- Experience deploying and improving systems in complex enterprise environments.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Thailand
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: South Korea
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Singapore
Workplace: Hybrid
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Japan
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Minimum of 5+ years of experience in technical program management, delivery, consulting in fast-growing companies
- Background in management consulting, enterprise transformation, or product deployment within complex organizations.
- Experience in AI, data, or technology strategy, including defining use cases and mapping end-to-end business processes.
- Comfortable working with technical concepts such as APIs, MCP, data flows, and system integrations
- Strong stakeholder management skills, with the ability to communicate clearly with both technical and non-technical audiences.
- Communication skills in Japanese: Fluent to native-level (JLPT N1)
- Communications skills in English: Business-level
- Knowledge of AI platforms, enterprise software, or digital transformation in regulated or critical sectors is highly beneficial.
- Bachelor’s degree or equivalent practical experience in business, engineering, computer science, or a related field.
- Ability to travel within Tokyo as needed to support customer deployments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Indonesia
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Hong Kong
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Czech Republic
WHAT YOU'LL DO
As a Deployment Strategist at Wonderful, you are responsible for making AI deployments actually land.
Wonderful is the AI operating system for enterprises, helping them close the gap between what AI enables and how they operate today. You lead enterprise customers from early discovery through pilot and production rollout, translating ambitious AI initiatives into clear scopes, executable plans, and measurable outcomes. You sit between the customer, Forward Deployed Engineers, and Product, ensuring everyone is aligned on what is being built, why it matters, and how it will succeed in production.
This is a hands-on role for people who enjoy ambiguity, ownership, and seeing complex projects through to the end.
- Embed deeply with customers to understand their processes and systems, identify the most important problems to solve, and obsess over helping them win.
- Lead discovery with enterprise customers to understand workflows, constraints, and success criteria.
- Define scope, success metrics, and integration plans for pilots and rollouts.
- Translate customer needs into clear deployment plans for engineering teams.
- Coordinate deployments across Product, Engineering, and customer stakeholders.
- Track progress, manage risks, and remove blockers throughout the deployment.
- Support production launches and ensure solutions are adopted and working as intended.
- Monitor deployed agents and drive follow-up improvements based on real usage.
- Identify additional use cases and expansion opportunities with customers.
You will spend time onsite with customers, working through real constraints, answering difficult questions, and ensuring solutions deliver real value.
WHY SHOULD YOU
- You’ll be part of what is tipped as the fastest-growing startup in Europe.
- Work on a cutting-edge agentic solution, the hottest topic in Enterprise right now.
- You’ll join a team of high-agency builders coming from the best tech companies out there.
- Never boring - you’ll be solving problems for and with the biggest Enterprises in the world.
WHO YOU ARE
- Experience in deployment-focused, technical, or execution-oriented roles.
- Strong ability to structure ambiguous problems and turn them into concrete plans.
- Comfort working with technical concepts such as APIs, MCP, data flows, and system integrations.
- Clear communication and strong stakeholder management skills.
- High ownership mindset and bias toward action.
- Interest in building and deploying AI-powered systems in real environments.
NICE TO HAVE
- Background in solutions engineering, technical consulting, or forward-deployed roles.
- Prior hands-on engineering experience.
- Experience supporting production software launches.
- Experience working in high-growth or early-stage environments.
WHY THIS ROLE EXISTS
Enterprises are ready to use AI, but execution is the hard part.
This role exists to bridge that gap. You will help customers deploy AI agents that integrate with real systems, respect real constraints, and deliver measurable outcomes.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Toulouse; Bordeaux; Montpellier
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct on-site demonstrations and provide support within distributor branches to showcase our products and solutions to electricians and project teams.
Collaborate with distributor sales teams to support customer visits and live demonstrations, ensuring effective communication and technical assistance.
Facilitate training sessions, both commercial and technical, for distributor branches to enhance product knowledge and sales effectiveness.
Provide support for various events organized by distributors or our company, offering expertise from both commercial and technical perspectives.
Act as a liaison between customers and our headquarters (HO), filtering and forwarding technical inquiries and requests to the appropriate channels.
Coordinate and deliver certification programs, either through local sessions or webinars, to educate electrical customers on our products and solutions.
Regularly update selected distributor branches on new products, features, and functionalities, ensuring they are well-informed and equipped to promote our offerings effectively.
Conduct quarterly webinars for electrical installers, covering core technologies, new product releases, and updates on features and functionalities.
Key requirements:
Experience in the intrusion market and electrical distribution market.
Strong technical background with a deep understanding of electrical systems and products.
Excellent communication skills, both verbal and written, to effectively interact with customers and internal teams.
A proactive and motivated individual with a "winner spirit" and a collaborative team spirit.
Highly organized with the ability to manage multiple tasks and priorities effectively.
Curiosity and passion for exploring new technologies and solutions within the security market.
We offer:
Opportunity to work in one of the most recognised and innovative security manufacturers.
As we continue to scale, you'll have the opportunity to take on new challenges, advance your career, and make a meaningful impact.
When you join our team, you will be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Also, you will have the opportunity to deepen your knowledge of the industry and work with cutting-edge technologies.
We offer competitive compensation that includes a base salary and performance-related commissions.
We cover a company car and all business expenses.
Location: Kuala Lumpur, Malaysia; Istanbul, Turkey; London, United Kingdom; Cape Town, South Africa; Sydney, Australia
Eram Talent is a leading recruitment company focused on connecting top talent with industry leaders. We are currently looking for a skilled
Civil Engineer specializing in Transportation Planning & Traffic Engineering
to join our team in Saudi Arabia. This role involves working on the design, analysis, and implementation of transportation systems that enhance mobility and ensure safety on the roads.
As a Civil Engineer in this field, you will be responsible for conducting traffic studies, developing transportation plans, and collaborating with various stakeholders to improve traffic flow and reduce congestion. You will utilize advanced modeling tools and technologies to assess current transportation systems and propose innovative solutions that address both operational and environmental concerns.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Interface with company representatives and government authorities to address traffic and transportation safety improvements in the Eastern Province.
To act as a technical lead to various traffic safety engineering related work tasks. To oversee work being carried out by subordinate members of the engineering group. To support and guide work being undertaken by group members.
To review and assist in developing scope-of-works for the company’s projects/studies (e.g., Road Safety audit, Traffic Impact study, Temporary Traffic Management, etc.)
To review and provide initial inputs on design, specifications of existing/proposed roadway schemes within and around company facilities utilizing applicable industry standards and guidelines.
To prepare letters, meeting notes, working papers, technical notes, reports and technical presentations.
To enhance Traffic Safety Services Dept. - Engineering group staffs’ technical capacity by: establish proper training and develop efficient processes for knowledge sharing/transfer.
Requirements
Bachelor's degree in Civil Engineering or a related field.
Minimum of 10 years of experience in transportation planning and traffic engineering.
The candidate shall have technical proficiency in Highway Design, Transportation Planning & Traffic Safety Studies
The candidate shall to be familiar with using international standards such as AASHTO-Green Book, HCM, HSM, MUTCD, and related ITE & FHWA guidelines.
Certification Requirement: The candidate must be professional certified & licensed (i.e., PE, PTOE, PTP, RoSPA, or RSP)
Proficient in traffic modeling software (e.g., VISSIM, SYNCHRO, HCS).
Strong knowledge of transportation engineering principles, policies, and standards.
Experience in conducting traffic studies and designing signal plans.
Excellent analytical and problem-solving skills.
Effective communication and teamwork abilities.
Ability to manage multiple projects and meet deadlines.
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is in search of a dedicated
Data Quality Development Analyst
to enhance our commitment to delivering exceptional staffing solutions. In this pivotal role, you will ensure that our data quality standards are met and continuously developed, contributing to our data-driven decision-making capabilities across the organization.
The role holder is responsible for designing data quality assurance policies and standards, developing an enterprise data quality solution, defining metadata repositories and master data management to enable leverage enterprise data for business intelligence. The role holder is also responsible for installing and maintaining business intelligence tools and fine-tuning their performance.
Key Responsibilities
Responsible for designing, testing, deploying and documenting the data quality procedures and their outputs
Design processes and technology to enable the client to leverage the enterprise data for business intelligence purposes.
Define the data policy, standards and guidelines and ensure consistency.
Coordinate with Master Data Quality Manager and define metadata repository for digitally and physically storing and cataloguing data.
Design master data management to provide processes, governance, policies, standards and tools to define and manage master data.
Define quality assurance policies and standards to ensure consistency in business intelligence reports.
Identify and highlight issues related to data quality in order to improve accuracy of reports leading to proper decision making.
Liaise with Master Data Quality Manager to provide support in development, operations and maintenance of dashboards and reports in the Technology environment.
Install business intelligence tools and configures hardware and software components.
Perform users’ administrator setup and provides continuous support for maintenance.
Perform business intelligence performance tuning to ensure optimal performance.
Recommend training and development interventions for team members to build their capabilities.
Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
Implement all relevant Department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
Requirements
Bachelor’s degree in information technology, or equivalent from a recognized and accredited university is required.
5+ years of experience in data analysis, data quality, or a similar role.
Knowledge of Data Quality principles, policies and procedures.
Knowledge of Data Quality tools.
Strong understanding of data governance, data quality metrics, and data management principles.
Experience with data profiling tools and techniques.
Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills.
Excellent communication skills and ability to work collaboratively with diverse teams.
Detail-oriented with a strong focus on data accuracy and reliability.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem.
- Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?"
- Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
- Genuine interest in healthcare and improving patient/member experiences
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Global (Remote)
Workplace: Remote
RESEARCH ENGINEER
Team: Research & Development
Location: Flexible / Remote
Reporting to: Head of R&D
ROLE OVERVIEW
Rwazi’s research initiatives require rapid experimentation, prototyping, and system validation.
The Research Engineer enables applied research through technical system construction.
This role builds prototypes, experimental pipelines, evaluation tooling, and research infrastructure that allow decision concepts to be tested under real-world constraints.
The Research Engineer operationalizes research velocity.
CORE MANDATE
The Research Engineer is accountable for:
- Building research prototypes and sandbox environments
- Developing evaluation tooling for decision systems
- Implementing experimental system architectures
- Enabling fast iteration between theory and validation
- Maintaining technical research infrastructure
This role bridges conceptual research and system reality.
KEY RESPONSIBILITIES
PROTOTYPE DEVELOPMENT
- Implement experimental decision pipelines
- Build modular, testable research architectures
- Translate conceptual models into runnable systems
RESEARCH TOOLING & INFRASTRUCTURE
- Create evaluation frameworks for reasoning outputs
- Build simulation environments for controlled testing
- Develop benchmarking systems for decision performance
EXPERIMENT ENABLEMENT
- Implement A/B logic and structured experiment tracking
- Optimize iteration cycles for research testing
- Ensure reproducibility of experimental results
SYSTEM INTEGRATION SUPPORT
- Collaborate with Decision Research Scientists to encode models
- Provide technical validation of research concepts
- Identify engineering constraints early
ROLE IMPACT
Strong performance in this role results in:
- Faster research iteration cycles
- More reliable prototype validation
- Reduced gap between research and production
- Higher experimental rigor
This role accelerates Rwazi’s long-term capability development.
WHAT THIS ROLE IS NOT
- This is not product feature engineering
- This is not maintenance development
- This is not short-term optimization
This role builds experimental systems.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong software engineering fundamentals
- Experience building experimental or prototype systems
- Comfort working in ambiguous research environments
- Ability to balance speed and technical rigor
- Familiarity with AI pipelines or decision architectures
Candidates may come from research labs, AI startups, advanced analytics teams, or system architecture roles.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to rapidly implement experimental systems
- Technical clarity and modularity of their code
- Comfort working with incomplete specifications
- Understanding of evaluation logic and system validation
- Ability to collaborate with research-oriented thinkers
SUMMARY
The Research Engineer enables Rwazi’s applied decision research by building the technical infrastructure required to explore, validate, and evolve next-generation decision systems.
If you'd like, we can next define:
- Decision Systems Fellow (elite individual contributor track)
- AI Evaluation & Alignment Lead
- Advanced Simulation Architect
- Future Platforms Lab
Location: Global (Remote)
Workplace: Remote
DECISION RESEARCH SCIENTIST
Team: Research & Development
Location: Flexible / Remote
Reporting to: Head of R&D
ROLE OVERVIEW
Rwazi advances decision systems — software capable of structured reasoning under real-world constraints.
The Decision Research Scientist applies formal reasoning, modeling, and experimentation to real enterprise decision problems.
This role operates at the boundary between research and application.
It translates abstract decision theory, evaluation logic, and structured reasoning into practical system improvements that enhance Rwazi’s decision intelligence.
This is applied decision research — not academic isolation.
CORE MANDATE
The Decision Research Scientist is accountable for:
- Designing formal decision frameworks for complex enterprise problems
- Modeling tradeoffs, uncertainty, and signal ambiguity
- Advancing structured reasoning methodologies
- Testing and validating new decision architectures
- Converting research insight into system-ready primitives
This role strengthens the reasoning depth of Rwazi’s decision engine.
KEY RESPONSIBILITIES
APPLIED DECISION MODELING
- Formalize complex business questions into structured decision systems
- Model uncertainty, tradeoffs, and multi-variable constraints
- Design evaluation logic for ambiguous signal environments
- Develop structured judgment methodologies
RESEARCH-TO-APPLICATION TRANSLATION
- Apply theoretical frameworks to real client use cases
- Test decision logic against live or simulated environments
- Identify structural weaknesses in existing decision pathways
- Propose formal improvements with measurable rigor
EXPERIMENTAL DESIGN
- Design controlled experiments to validate reasoning enhancements
- Define metrics for decision quality and output consistency
- Compare alternative system architectures under defined constraints
CROSS-FUNCTIONAL INTEGRATION
- Collaborate with Research Engineers to prototype research concepts
- Provide formal specifications to Product and Engineering
- Advise leadership on long-term decision capability evolution
ROLE IMPACT
Strong performance in this role results in:
- More reliable and explainable decision outputs
- Increased reasoning depth across signal types
- Expansion into new classes of enterprise problems
- Stronger structural defensibility
This role deepens Rwazi’s intellectual core.
WHAT THIS ROLE IS NOT
- This is not feature delivery
- This is not surface-level analytics
- This is not academic research detached from application
This role requires rigorous thinking applied to real-world constraints.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong grounding in decision theory, systems modeling, or applied reasoning
- Experience formalizing ambiguous problems into structured frameworks
- Comfort working with AI systems and reasoning architectures
- Ability to design and evaluate experiments rigorously
- Intellectual independence and systems thinking
Candidates may come from applied AI research, quantitative modeling, computational social science, economics, operations research, or advanced analytics domains.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to formalize complex decision problems
- The rigor and clarity of their reasoning models
- Evidence of applying theory to practical systems
- Depth of structured thinking
- Their ability to improve decision quality measurably
SUMMARY
The Decision Research Scientist advances Rwazi’s applied decision intelligence by turning complex reasoning into structured, validated system logic.
Location: Global (Remote)
Workplace: Remote
DECISION SYSTEMS ARCHITECT
Team: Product
Location: Flexible / Remote
Reporting to: Product Leadership
ROLE OVERVIEW
Sena is designed to translate complex business intent into decision-grade outputs at scale.
The Decision Systems Architect plays a critical role in advancing Sena’s decision capabilities by formalizing judgment, reasoning frameworks, and evaluation logic into system-native structures. This role focuses on extending the breadth, depth, and consistency of Sena’s decision logic as new customer use cases, signal types, and business questions emerge.
This is a product-embedded role at the intersection of systems thinking, applied reasoning, and AI enablement.
KEY RESPONSIBILITIES
The Decision Systems Architect is responsible for:
- Designing and refining decision frameworks that guide how Sena interprets customer intent
- Defining signal mapping logic that structures how business questions are decomposed into actionable signals
- Establishing configuration schemas that specify how data must be captured to support decision-grade outputs
- Creating evaluation criteria and quality standards used to assess system outputs
- Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic
- Producing structured artifacts that directly inform Product and AI development workflows
- Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena
All work in this role is expected to be system-oriented, reusable, and extensible.
ROLE IMPACT AND GROWTH
This role contributes to Sena’s evolution as new business problems, customer objectives, and data environments emerge.
As the system’s capabilities expand, the focus of this role naturally shifts toward:
- New classes of customer questions
- New signal types and constraints
- More complex decision structures and tradeoffs
- Higher-order reasoning patterns that have not yet been formalized
This role remains at the frontier of decision design as the product evolves.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong systems thinking and the ability to formalize complex reasoning
- Experience designing frameworks, methodologies, or structured decision logic
- The ability to translate ambiguous problems into clear, explicit structures
- Comfort working in highly autonomous, fast-moving environments
- Intellectual curiosity and a willingness to challenge established methods
Candidates may come from applied research or technically rigorous domains where deep reasoning, formal abstraction, and the hands-on design of complex decision systems were core to the work.
CULTURAL FIT
We value people who:
- Take initiative and operate with high ownership
- Produce high output with limited resources
- Prefer autonomy and accountability
- Are inventive and comfortable rejecting outdated approaches
- Are deeply focused and driven by hard problems
This role is best suited for individuals who enjoy building foundational systems and pushing the boundaries of what software can reason about.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to structure and reason through ambiguous problems
- The clarity, generalizability, and technical rigor of the frameworks they design
- How effectively their thinking can be translated into system-level logic
- The quality and rigor of their judgment under real-world constraints
- Their ability to independently design, execute, and iterate on decision frameworks
We prioritize demonstrated capability and depth of thinking over resumes alone.
SUMMARY
The Decision Systems Architect helps define how Sena thinks as it continues to expand across new domains and use cases. This role is central to shaping the system’s long-term decision intelligence and is designed for individuals who want to work at the intersection of reasoning, systems, and product design.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
You'll work on a small, high-ownership team that:
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Ships at both layers: internal leverage and customer-facing product
- Adapts quickly as models, tools, and best practices evolve
This is a 0→1 role with company-wide visibility.
What you'll do
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
- Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources
- Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time
Example problems you might work on
- A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change
- A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone
- A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history
- Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions
- Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack
What we're looking for
- You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users
- Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end
- Experience building with LLM APIs
- You think about failure modes, observability, and ownership, not just whether the demo works
- Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before
- Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Hong Kong
Australia
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