Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion has been at the cutting edge of AI since before ChatGPT launched. The job of the Model Capabilities team is to keep us there. We own the model layer of Notion AI: integrating frontier models as they ship, keeping inference reliable and economical at scale, and building new capabilities that other teams take advantage of.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Bring new frontier models into production quickly, making them available for our users and our engineers.
- Make inference reliable: better error categorization, self-healing retries, and cross-provider failover.
- Own observability for the model layer, driving down both time to detection and time to fix.
- Build new model-level capabilities and help product teams adopt them.
- Act as connective tissue across Notion's AI teams: find the gaps, unblock people, and make sure fixes land with the right owner.
SKILLS YOU'LL NEED TO BRING:
- Comfort with a moving frontier: The model landscape changes monthly. You keep up with it, form your own view of what's real, and stay pragmatic about what's worth adopting now.
- AI fluency as a practitioner: You use AI tools seriously in your own work and have opinions about where they help and where they don't.
- Production AI systems experience: You've built and operated systems on top of LLM APIs, not just prototyped with them. You understand token economics, streaming, tool calling, context limits, and how each of these fails in production.
- Measurement before conviction: You don't ship a prompt or model change on vibes. You define what "better" means, build or use the evaluation to test it, and are willing to be proven wrong by your own data.
- Cost and performance instincts: You treat latency and dollars as product qualities, not afterthoughts, and you can reason about the tradeoff between them and output quality.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $255,000 – $300,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридSan Francisco, California; New York, New York
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a GTM Enablement Associate to join us for 3 months and help make sure everything our customers and prospects see from Peec is high-quality, accurate, and on-brand. You'll work directly with our GTM Enablement Specialist and support Growth, Sales, Customer Experience, and Design on decks and offers, case studies, and competitive intelligence.
This is a hands-on role, not a shadowing one. You'll ship real work that goes in front of customers from your first weeks. We use AI to move faster, and we'll expect you to as well, while holding a high bar for quality. If something looks generic or rushed, we want you to be the one who notices.
WHAT YOU'LL DO
- Update and refine sales decks, one-pagers, and offers so they stay current, consistent, and pixel-perfect
- Support our case study program: prepare interviews, draft customer stories, and help turn results into polished assets
- Track competitor launches, pricing, and messaging, and summarize what's new in a clear, usable way for our teams
- Help build and test workflows and automations that save the GTM team time
- Learn our product and the AI search space quickly, and help translate new features into materials
- Take on ad hoc projects across Growth, Sales, and CX as priorities shift
WHAT WE'RE LOOKING FOR
- Currently enrolled in or recently graduated from a Bachelor's or Master's program, ideally in business, marketing, communications, design, or a related field
- A strong eye for aesthetics: you notice when spacing, fonts, or colors are off, and you care about getting the details right
- Comfortable working in Google Slides, Figma, or similar
- Curious about AI and how people use it, with good judgment on when AI output is good enough and when it isn't
- Quick learner who can pick up a technical product and explain it simply
- Organized and reliable: you manage several requests at once and follow through
- Excellent written English
BONUS POINTS
- Previous internship or working student experience at a startup or tech company
- A portfolio, side project, or anything you've made that shows your taste
- Some exposure to SEO, GEO, or marketing tech
- Experience with building lightweight automations using Hubspot, Clay, and Claude
WHAT WE OFFER
- Real ownership and work that ships to customers
- Direct mentorship from our GTM team
- Collaborative, high-energy in-office work environment
- A front-row seat to building a new market category
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Cybersecurity Compliance Specialist, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.
⚡ THE DAY-TO-DAY
- Champion Customer Trust: Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture.
- Drive Compliance & CAPs: Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements.
- Power Legal Alignment: Partner with the Docebo legal team to review Customer Agreements, Terms & Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes.
- Spearhead Audit Readiness: Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments.
- Automate for Efficiency: Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows.
- Publish & Curate Insights: Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s "trust pages" using platforms like Vanta.
- Evaluate Vendor Risk: Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field.
- Cloud & Privacy Mastery: Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA.
- Framework Fluent: Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11.
- Technical Savvy & Automation Mindset: Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP.
- Articulate Communicator: Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers.
- Problem-Solver Extraordinaire: Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.
🌟 BONUS POINTS
- Certified Specialist: Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+.
- FedRAMP Familiarity: Basic understanding and exposure to the FedRAMP framework.
- Advanced Academic Background: Specialized degree focus in Information Security or Auditing.
🧭 OUR INTERVIEW PROCESS
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A 45-minute practical case study/technical discussion with key members of the Compliance & GRC team.
Step 4: A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: APAC - Australia
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
Excellent Communication: Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability: You excel in a fast-paced and dynamic organizational setting.
Qualifications:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
Excellent Communication: Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability: You excel in a fast-paced and dynamic organizational setting.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore - Office - Suntec City
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is looking for a Director, Channel Sales to lead our channel sales team across Asia Pacific and Japan (APJ). You'll own the region's indirect go-to-market strategy — growing and managing the partners (resellers and distributors) who help Tenable reach customers across a region that spans a diverse market.
You'll manage and build a channel team and a partner network that can operate at that scale, while working closely with Sales, Marketing, Services, and Support to make sure partners are set up to sell, deploy, and support Tenable well in their local markets.
Your Opportunity:
Lead, hire, coach, and manage a team of channel sales professionals across APJ — helping each person grow their skills and their career.
Own and execute Tenable's channel sales strategy for APJ: set clear KPIs, build repeatable playbooks, and raise the bar on channel sales best practice across the team.
Grow the Tenable Assure Partner Program footprint across APJ — recruiting, enabling, and scaling resellers and distributors across the Bronze, Silver, Gold, and Platinum partner tiers.
Partner with global and regional Sales, Marketing, Services, and Enablement teams to build consistent partner compensation, training, and incentive programs suited to APJ's markets.
Manage the end-to-end channel sales process: pipeline health, deal registration, forecasting, and the metrics that keep the channel funnel healthy.
Own key partner and customer relationships across the region, and lead commercial discussions — including volume discounts and deal terms — for strategic partners and high-value accounts.
Represent APJ's channel priorities to global channel leadership, and adapt global partner programs so they work for local market realities (e.g. distributor-led models in parts of Southeast Asia and Greater China vs. direct reseller models in Australia and New Zealand).
Travel regularly across APJ to support partners, customers, and your team in person.
Take on other reasonable duties as the business needs — this list covers the core of the role, not all of it.
What You'll Need:
A genuine people leader — someone with a track record of coaching a team and helping them grow into stronger channel sellers and, eventually, leaders themselves.
5+ years of indirect/channel sales leadership experience in technology or cybersecurity, including at least 2 years at Director level leading a channel sales or partnerships function across APJ.
A solid understanding of how channel and distribution models differ across APJ's markets, and the judgement to adapt strategy country by country rather than applying one approach everywhere.
Experience setting and managing channel KPIs, quota attainment, and sales funnel metrics — and a track record of hitting them.
Established relationships with channel partners and distributors across the region.
Strong consultative selling and negotiation skills, with the confidence to engage partner and customer executives on complex, multi-stakeholder deals.
Experience designing or managing partner pricing, incentives, and deal registration programs, including for high-profile accounts.
The ability to work at both the strategic level (regional channel strategy) and the operational level (day-to-day deal and partner support).
Willingness and ability to travel regularly across APJ.
And Ideally:
Experience selling or partnering in cybersecurity, vulnerability management, or exposure management specifically.
An additional regional language (e.g. Mandarin, Japanese, Korean, or Bahasa) — a real advantage given the number of markets in scope, though not required.
Experience working within a tiered partner program (e.g. Bronze/Silver/Gold/Platinum-style structures) at a global technology vendor.
#LI-KM1
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Montreal, Canada
Key Responsibilities:
Lead the development and execution of advanced
orbit dynamics and mission analysis tasks for various space missions.
Architect, design, and optimize complex satellite trajectories,
maneuvers (low-thrust, impulsive), and constellation configurations using
STK (including modules like Astrogator, Optimizer, Analysis Workbench) and
custom tools.
Develop, implement, and validate high-fidelity simulation models
and analysis software using Python, MATLAB, and/or C# to support mission
design, performance assessment, and trade studies.
Perform and oversee specialized analyses: advanced coverage,
communications link budgets, conjunction assessment and collision
avoidance strategies, re-entry predictions, orbit determination, and
attitude dynamics interactions.
Define mission requirements related to trajectory and orbital
performance; contribute to system architecture development and trade-offs.
Develop novel analysis techniques and automate complex simulation
workflows.
Provide technical leadership and mentorship to junior engineers
within the team.
Prepare and present detailed technical reports, analysis results,
and recommendations to internal teams, management, and external customers/stakeholders.
Interface with other subsystems (GNC, Systems, Software,
Operations) to ensure mission success.
Required Qualifications:
Master's degree in Aerospace Engineering,
Astronautical Engineering, Physics, Applied Mathematics, or a closely
related field; Or a Bachelor's degree with significant additional relevant
experience (typically 9+ years).
Minimum of seven (7) years of professional, post-graduation
experience directly related to orbit dynamics, astrodynamics, trajectory
optimization, and space mission design and analysis.
Expert-level proficiency with Systems Tool Kit (STK) / Satellite
Tool Kit (STK), including advanced modules (e.g., Astrogator, Optimizer,
Coverage, Comm) and experience with STK automation/scripting (via API,
Connect).
Advanced programming proficiency and demonstrated experience
developing analysis tools, models, or simulations in Python and MATLAB.
In-depth theoretical and practical understanding of advanced
orbital mechanics, perturbation theory, estimation techniques (orbit
determination), and trajectory optimization methods (gradient-based,
evolutionary).
Proven ability to lead technical analyses, conduct complex trade
studies, and solve challenging astrodynamics problems independently.
Excellent analytical, critical thinking, and problem-solving
skills.
Strong written and verbal communication skills in English. French
language is considered favorably.
Complementary
skills/knowledge
:
PhD in Aerospace Engineering or a closely related
field with a focus on astrodynamics or orbital mechanics.
Experience with other simulation environments (GMAT, FreeFlyer,
Orekit) or specialized tools (SPICE).
Experience with C/C++ programming.
Experience in spacecraft Guidance, Navigation, and Control (GNC)
analysis or design.
Experience with multi-body dynamics and large constellations.
Experience with satellite operations, particularly flight dynamics
aspects.
Experience with software development best practices (version
control with Git, testing, documentation, CI/CD).
Record of publications or conference presentations in relevant
fields.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.
Responsibilities
Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
Expand industry knowledge of insurance products through continuous learning and research.
Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
Evaluate potential solutions and make informed tradeoff decisions.
Implement standard and non-standard customer requirements within at least one platform.
Identify and analyze problems while recommending effective solutions.
Manage day-to-day issues and challenges independently with minimal oversight.
Generate innovative ideas by evaluating client requirements and system functionality.
Resolve less complex client issues directly and engage senior team members when appropriate.
Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
Assess customer needs and business situations independently and in collaboration with others.
Develop clear, concise specifications with an appropriate level of detail.
Qualifications
3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
Knowledge of Life or Annuity products and insurance products is required
Industry Certifications and/or licenses is preferred
Understanding of Agile or Waterfall Software Development Life Cycle
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview
We're looking for a Staff Network Systems Engineer to help drive the transition of our global network infrastructure from manually managed and inconsistent configurations to a standardised, version-controlled and increasingly automated operating model.
This hands-on staff-level individual contributor will establish Infrastructure as Code practices, reusable automation, automated validation and safe delivery pipelines. The role will reduce configuration drift, make changes repeatable and auditable, and help the wider team adopt modern software-engineering practices.
Working across network engineering, security, architecture and platform teams, you'll help frame and influence technical direction, create practical standards and guardrails, and remain actively involved in enterprise network engineering and operational delivery.
What you'll be doing:
Assess the network estate, toolchain and operational workflows; identify sources of configuration variance, manual effort and change risk; and help define a phased modernisation roadmap.
Establish the Infrastructure as Code operating model, including the authoritative source of truth, configuration standards, source control, peer review, testing, release governance and secure handling of credentials.
Build reusable automation using object-oriented or comparable programming languages such as Python and Go (Golang), together with Terraform, Ansible, APIs and configuration-management tooling.
Develop CI/CD pipelines with automated linting, testing, intended-state validation, drift detection, policy checks, approvals, controlled rollout and reliable rollback patterns.
Partner with engineering, architecture and security teams to translate network intent into version-controlled implementations and influence reference architectures, standards, lifecycle plans and service roadmaps.
Lead the safe migration of existing services into the automated model while remaining hands-on during complex delivery, business-as-usual operations, critical changes, troubleshooting and major incidents.
Participate in technical authority and design-review forums, mentor engineers, and ensure automation becomes a sustainable team capability rather than knowledge held by a single specialist.
What we are looking for:
A strong track record of modernising network infrastructure through automation or Infrastructure as Code in a large, complex production environment.
Strong software-engineering skills in object-oriented or comparable programming languages such as Python and Go (Golang), including maintainable code, structured data, API integration, testing, error handling and documentation.
Practical experience with Terraform, Ansible or comparable tooling, including reusable, idempotent automation components and controlled infrastructure delivery.
Strong working knowledge of Git, pull-request workflows, CI/CD pipelines, automated testing, release controls, policy enforcement and secrets management.
Deep enterprise networking knowledge across routing, switching, wireless, resilient design, network access control and secure remote connectivity, together with advanced Juniper Mist, EX Series and Junos experience or equivalent platform expertise.
Expert troubleshooting and engineering judgement, with experience supporting operational delivery, complex changes, major incidents and root-cause improvement.
Staff-level influence and communication skills, including shaping technical direction across teams, building consensus, contributing to governance forums and developing other engineers.
Desirable Experience
Network APIs and data models, including REST, NETCONF, RESTCONF, JSON, YAML and YANG-based workflows.
GitHub Enterprise, GitHub Actions, automated policy enforcement, artefact management and developer enablement.
Azure or AWS networking, enterprise authentication, Zero Trust principles and network observability platforms.
Architecture governance, technical authority panels, strategic vendor engagement and globally delivered service operations.
High-availability gaming, digital-media, creative or similarly demanding production environments.
Work Expectations and Measures of Success
This is a staff-level role combining hands-on engineering with technical leadership across a global network environment. You'll build production automation, guide others and remain engaged with operational delivery. The objective is to establish an engineering system the team can operate and improve over time while maintaining secure, resilient and supportable network services.
Success will be demonstrated through:
Increased coverage of network infrastructure managed through version-controlled automation.
Reduced configuration drift, manual intervention, operational toil and dependency on individual subject-matter experts.
Shorter and more predictable change lead times, with improved auditability, validation and rollback confidence.
Lower change-failure rates, maintained service reliability and faster recovery from configuration-related incidents.
Sustained adoption of automation standards, modules and delivery practices across the wider engineering team.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
Base $109,400 - $164,000 + Bonus & Benefits.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re seeking someone to lead the future of fraud machine learning at Ramp. In this role, you will help build core machine learning models, design data architectures, and set strategic roadmaps to help Ramp mitigate fraud-related threats while minimizing the friction experience by legitimate users. You will partner closely with product and engineering counterparts across model design, implementation, execution, and analysis.
WHAT YOU’LL DO
- Employ statistical and machine learning techniques on large datasets to discover patterns of fraud, platform abuse, and identity theft
- Prototype and productionize machine learning models and rules-based systems to protect Ramp and its users from fraud
- Partner closely with Fraud Engineering and Data Platform teams to augment and leverage data across first and third party sources, ensuring we’ve added as much context as possible to every decision we make
- Contribute to the culture of Ramp’s machine learning team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way
WHAT YOU NEED
- Bachelor’s degree or above in Math, Economics, Physics, Computer Science, or other quantitative fields
- A minimum of 5 years of industry experience as a Machine Learning Engineer, Applied Scientist or Data Scientist
- Strong python experience (numpy, pandas, sklearn, pytorch etc.) across ML techniques and backend engineering
- Prior experience deploying Machine Learning models to production and making meaningful contribution to backend systems
- Strong knowledge of SQL (Snowflake, Postgres, etc.)
- Fluency with agentic (AI) tools for software development and data analysis
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
NICE-TO-HAVES
- PhD in Math, Economics, Physics, Computer Science, or other quantitative fields
- Context on Fraud and/or Identity Threat detection systems
- Experience at a high-growth startup
- Experience with the modern data stack ( Snowflake / Hex / dbt / RisingWave / etc )
- Strong perspective on data science + ML engineering development cycle, especially in a post-AI setting
- Experience developing LLM-backed systems or tools
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mexico City
Workplace: Remote
We are looking for an Enterprise Account Executive to drive net-new logo acquisition across enterprise accounts across Mexico.
WHAT YOU WILL BE DOING:
- Identify, develop, and advance strategic opportunities; build and manage a high-quality pipeline; close both short-term Cloud monthly agreements and larger annual committed spend contracts.
- Clearly articulate and evangelize the ClickHouse vision, positioning, and technical differentiation in the market.
- Lead value-driven, solution-oriented sales engagements that align ClickHouse to measurable customer outcomes.
- Represent and promote the innovation happening across ClickHouse and ClickHouse Cloud within your territory.
- Maintain rigorous pipeline hygiene by documenting use cases, decision criteria, stakeholders, next steps, and forecasts in Salesforce.
- Deliver accurate monthly forecasts with strong visibility into deal progression and risk factors.
- Contribute to the regional user and developer ecosystem by participating in and hosting meetups, events, and community engagement initiatives in key metro markets.
- Operate with urgency, ownership, and accountability in a fast-paced, high-growth environment.
WHAT YOU BRING ALONG:
- Proven ability to orchestrate cross-functional resources — including Solutions Architects, leadership, and executive stakeholders — to drive complex opportunities to successful outcomes.
- Ability to align ClickHouse Cloud solutions to customer business objectives, technical requirements, and long-term growth initiatives.
- Recent experience working with GenAI or AI-native companies and an understanding of their data infrastructure needs.
- 6+ years of enterprise SaaS sales experience; familiarity with open-source business models strongly preferred; demonstrated experience selling Cloud or infrastructure software required.
- Passion for building long-term customer relationships and collaborating cross-functionally within diverse, high-performance teams.
- Strong business acumen and technical fluency, with excellent written and verbal communication, negotiation, and executive presentation skills.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
ОфисNew York City
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
