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Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. Location: This is an office based role. We expect the suitable candidate to be based in Xizhi District, New Taipet City as you will be required to work on-site at our lab. This is a Python software engineering opportunity for a computer lab engineer passionate about open source software, Linux, and the latest server and network technologies. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. If you love hacking in your home lab and are curious about hardware, you will love this opportunity. As an Python Engineer - Data Center Hardware Integration in Canonical, you will be responsible for the day-to-day management and operations of our lab in Taipei which serves as a centre point for Ubuntu server certification of US based silicon and server designs. This includes software defined hardware management, working with, and developing data centre automation tooling (MAAS), interacting with vendors, asset tracking and handling deliveries. What your day will look like Own a fully automated server lab with the latest server and network silicon from leading vendors. Use your Python development skills to develop the Metal as a Service (MAAS) software to work with a large variety of server and network hardware. Actively expand MAAS functionality by creating integrations with testing and scheduling software such as Testflinger. Manage the physical setup of the lab, ensure it is well structured and tidy, and execute changes either self or through remote hands. Work to standardise processes, configurations, and procedures in cooperation with engineers in our other data centres. Improve and extend hardware and network monitoring through automation. Regularly update asset management tools to ensure accuracy and completeness of the lab’s hardware. Update of equipment firmware when appropriate/needed. What we are looking for in you Bachelor’s degree, preferably in Computer Science or Software Engineering Python programming experience Linux Administration experience Mix of Rack and Virtual systems experience Able to communicate clearly and effectively in English Strong time management skills Ability to manage competing priorities Ability to work with a globally distributed team of passionate engineers An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Onsite

Location: Orem, UT 84058 Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Provo, UT 84606 Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Canonical is hiring exceptional Sales Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Sales Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue. You will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality.  People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success. Location: These roles will be based remotely in the EMEA, Americas regions. The role entails Delivering precise, scalable revenue operations for business through direct, indirect or online channels Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals. Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews. Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan What we are looking for in you Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships Data-driven and analytical approach with a high attention to detail Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation Exceptional academic track record from both high school and university Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path Strong communication, interpersonal, negotiation and influencing skills Professional written and spoken English with excellent presentation skills Ability to travel internationally up to four times a year for company events up to two weeks long Nice-to-have skills Experience gained within a similar, technology subscription-based business Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement. What Canonical offers We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Salt Lake City, Utah Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary:   As a Billing and Collections Analyst at Filevine, you will drive financial health by reconciling complex account activity and resolving payment discrepancies through high-level technical analysis in tools like Salesforce and Intacct. You’ll act as a critical cross-functional liaison, utilizing expert communication to manage delinquent accounts and support the end-to-end cash application and invoicing lifecycle. What You'll Do Resolve payment issues on delinquent customer account Analyze and reconcile customer account activity Review and resolve customer invoice and payment issues Maintain customer accounts to ensure information is up-to-date Understand the cash application process and act as a backup as needed Understand invoice generation and act as a backup as needed Who You Are Analytical and problem solving Detail oriented Extensive verbal/written communication Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers Technical aptitude Experience with Excel, Intact, and Salesforce a plus At least 1 year of collections experience Education: High school diploma Bachelor’s Degree preferred Work Location Expectation:This position is based out of our Salt Lake City office.    Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.   Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com

Location: Worldwide Workplace: hybrid COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.     JOB DESCRIPTION   Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment. Experience in repairs and dry docking is required Experience with multicultural working environment. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines over 10000KW output. Experience in FRAMO cargo pump system is recommended. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Family.

Location: Worldwide Workplace: hybrid CSM is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Responsible for the proper operation and maintenance of the engine room and other machinery equipment. Assist the Chief Engineer in managing daily engine room operations Supervise maintenance and repair of main engine, auxiliaries, and machinery Plan and execute preventive maintenance schedules Monitor fuel, lube oil, and machinery performance Lead engine room watchkeeping and manage engine crew Ensure safety, pollution prevention, and compliance with regulations   Holder of a valid COC (STCW Reg III/2) with verification. Holder of valid STCW certifications required for the position. Experience in repairs and dry docking is required Experience with a multicultural working environment. Good communication and leadership skills. Effective English communication Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in rank with the same type/size of vessel. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Worldwide Workplace: hybrid COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.   JOB DESCRIPTION   Responsible for proper operation and maintenance of Engines room and other machinery equipment. Holder of valid COC (STCW Reg III/2) with verification. Holder of valid STCW certifications required for the position. Experience in repairs and dry docking is required Experience with multicultural working environment. Good communication and leadership skills. Effective English communication Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum Experience in Rank 4 months with Engine type (2 stroke of output 8000kw and above) Experience on Electronic engines (RT Flex - ME) is preferred Experience with cargo gear [deck Crane 30MT SWL] Trading area [USA, Australia]   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Family.

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an engineering manager to lead the reboot of our Landscape systems management solution for Ubuntu. Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate. We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission. Today we use Python, PostgreSQL, RabbitMQ, HAProxy, and have a ReactJS front end. In other web services projects we use more Golang these days. Our next wave of Landscape engineering is an opportunity to raise the bar on SAAS and on-prem solution technologies, architectures, patterns and operations. Our goal is to make it easy for enterprises to own a few Landscape instances that serve their global estate, and to be able to apply policy and know intuitively where they stand - globally - in a very complex world of mixed Ubuntu versions, substrates and flavours. Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement. As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team. Key responsibilities Build and lead a team of engineers in your region Develop talent through coaching, mentoring, feedback, and hands-on career development Demonstrate sound engineering principles and directly contribute toward your team's goals Set and manage expectations with other engineering teams, management, and external stakeholders Lead modern, agile software development practices Ensure a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Build automated, highly reliable image delivery, testing and publication pipelines Engage with many other teams at Canonical, as well as the open source community and commercial partners Work from home with global travel 4-6 weeks per year for internal and external events Valued skills and experience You love to mentor, develop and grow people, and have a track record of doing it You are knowledgeable and passionate about software development You are focused on success and the delivery of timely, high quality software You have experience and commitment to agile development methodologies You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree Software development experience in Python or Golang Effective written and verbal communication skills Practical experience with Linux system administration What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Engineering Manager for Ceph & Distributed Storage. The world creates more than 2.5 quintillion bytes of data every day! We want to help teams to store data in open source storage on commodity hardware - safely, cheaply and simply. Our goal is to make Ceph easy to install, manage and use - from large enterprise data center installations to half-rack edge sites. We believe that distributed storage shouldn’t be hard - and to keep up with the increasing data storage demands, it needs to be easier than ever before. We have a range of tools to bring to bear on the problem, and we're excited to make distributed Ceph easy enough that everyone does it. As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. You will be responsible for sound software architecture and best practices in software quality, testing and documentation. What you’ll do You will lead a team building a Ceph focused software defined storage solution You will build and manage a globally distributed team of engineers You’ll develop your team through coaching, mentoring and feedback You will demonstrate sound engineering principles by directly contributing toward your team’s goals Set reasonable schedules based on considered estimates, with feedback loops for improvement Set and manage expectations with other engineering teams and external stakeholders Advance modern, agile software development practices Maintain a culture of quality and engineering excellence Grow a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Work from home with global travel up to 20% for internal and external events Who you are You have a software engineering background, preferably with Python and C++ experience You have experience operating scale out storage clusters on Linux in production environments, preferably with Ceph You love embracing new technologies and pushing the boundaries of what is possibleYou love developing and growing people and have a track record of doing it You have an interest in building products that improve how people operate software and infrastructure everywhere You are knowledgeable and passionate about software development You have experience in leading, managing, coaching and mentoring software developers towards delivering timely, high quality software together You have solid experience working in an agile development environment About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Our mission is to build a next-generation private cloud infrastructure, combining KVM, Ceph, and SDN technologies to create a data center scale cloud that 'just works' and provides a mission-critical cloud for edge and core enterprise deployments. We're hiring engineering managers with experience in high-quality microservice architectures and high-performance team leadership who also have deep familiarity with Linux kernel, virtualisation, storage and networking. LXD components span the entire software stack from low-level kernel features to the upper level management API/CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system. As an engineering manager at Canonical you must have a solid technical background, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. The successful candidate will have experience leading successful, collaborative engineering teams, and demonstrate the ability to solve challenging distributed systems problems and deep knowledge of Linux. Location : This is a remote position available in EMEA and the Americas. What you will focus on Lead a team of remote engineers Develop talent through coaching, mentoring, feedback and hands-on career development Set and manage expectations with other engineering teams, senior management, and external stakeholders Advocate and advance modern software development practices Participate in the engineering process through code and architectural review Engage with teams at Canonical, the open source community and partners Work from home with global travel for 4 to 6 weeks per year for internal and external events What we are looking for in you You understand modern Linux cloud computing technologies, including networking, storage, containers and K8s You love developing and growing people and have a strong track record of doing it You are focused on success and the delivery of timely, high quality software You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have strong written and verbal technical communication skills You have experience programming in C and/or Go. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Singapore This is a part-time, remote, freelance role with the flexibility to decide your business hours. Candidate does not have to based in any specific location as the role is remote. This role is a great opportunity to supplement your current job or private practice. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. There are 4 roles that focus on different types of 1-on-1 sessions: 1. Network Psychiatrist Network Psychiatrist will assist Intellect in providing psychiatric consultations (online and/or in person) wherein we will refer clients over to the network partner. As a member of our psychiatry network, the network psychiatrist will conduct appropriate clinical care within local regulations as well as necessary reporting and documentation. We will refer clients who require clinical care over to our network psychiatrist. The psychiatrist will then schedule an initial consultation within 2 weeks of the referral and share with Intellect the expected treatment plan going forward. Network psychiatrist will thereafter be responsible for the continued treatment of the client, and will be required to provide periodic updates on the progress of the client thereafter. Our network psychiatrists are required to have the following credentials: Master Degree in Medicine (M. Med(Psychiatry) or equivalent qualification required to practice psychiatry Licensed/ Board certified to practice, prescribe and/or dispense medication in their respective countries based on the in-country requirements and regulations Minimum 3 years of experience in residency Possesses good record in clinical excellence and commitment to medical education Ability to perform age-appropriate assessments on clients Able to interact effectively with clients of diverse educational, socioeconomic and ethnic backgrounds, skill levels and value systems Excellent written and verbal communications, listening, and social skills Compassionate about helping clients and using clinically proven protocols 2. Crisis Helpline Responder Crisis Helpline Responders focus on providing immediate client intervention that are in need of immediate support through a hotline. Our responders are required to have the following background: 2 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Completed training in Crisis Intervention or Suicide Prevention Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Has the appropriate insurances required by your country Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk cases 3. Behavioral Health Coach As a behavioral health coach you will focus on conducting 1-on-1 30 minute virtual coaching sessions that focus on subclinical cases (lack of motivation, stress, procrastination, etc). Our coaches are required to have the following credentials: Has a Master / Postgraduate Diploma training in Counselling / Clinical Psychology or ICF accreditation Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have accumulated at least 300 hours worth of sessions Candidate must be proficient in other languages other than English Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus 4. Clinical Provider Clinical providers on the other hand focus on clients that are in need of higher touch care. They provide 60 minute clinical online sessions and assist potential clients with cases such as MDD, Phobia, Trauma, etc. Our clinical providers are required to have the following credentials: Has a Master / Postgraduate Diploma training in Clinical Psychology or Counselling Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. DBT, SFBT, etc.) Candidate must have accumulated at least 300 clinical hours Candidate must be proficient in other languages other than English Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Yerevan, Armenia Description Digitain is seeking a self-motivated, passionate and detail-oriented professional to fill the vacancy Junior Financial Risk Specialist. This position is shift-based and includes morning, evening and night shifts. R esponsibilities Investigate, classify, and prioritize various forms of fraudulent users and payment concerning activities Establish risk and fraud avoidance measures Monitor and analyze customers' attitudes Support, approve and define limits of Company branches Approve customer’s withdrawal requests Requirements Graduate Degree in Finance, Business Administration, or a related technical field Experience in the gaming industry is required Strong knowledge of online payments, gaming accounts, banking, and payment processing is a plus Excellent knowledge of Russian and English languages Advanced proficiency in MS Excel Advanced computer skills and familiarity with various risk analysis tools Strong analytical, investigative, and problem-solving skills Ability to assess and manage risk with attention to detail In-depth knowledge of sports games and casino games, with a strong understanding of the gaming industry dynamics. Mathematical thinking and a high level of accuracy Excellent punctuality, communication skills, and a strong sense of responsibility Motivation and eagerness to learn new skills and adapt to the fast-evolving industry Strong planning, organizational skills, and the ability to prioritize tasks effectively A positive attitude and ability to work well within a team

Location: Chattanooga, Tennessee Area Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. What we offer: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Remote About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery. We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide. We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out. If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk. The engineers on our team are great. We want to make sure they have a manager who makes them better, and that’s the role. We’re building across an open-source platform, enterprise software, and a managed data-services business that runs on our own product. We need to make delivery more predictable while giving engineers more ownership – not add another layer of approvals. You’ll help shape what we build, the commitments we make, and how the team works. You manage the team directly: 1:1s, feedback, performance, promotions, and the hard conversations. You own delivery so that what we decide to build turns into shipped software on a rhythm we can count on. You notice when someone is blocked and help them get unstuck without making yourself the dependency for every decision. When someone is struggling, you address it early. The part of this role we care about most is helping people become better professionals: better at scoping, estimating, making decisions, and owning outcomes rather than tasks. If your instinct when an engineer struggles is to take the work back, this isn’t the role. If your instinct is to figure out what they’re missing and help them develop it, keep reading. You still write and ship code. Not because we need another full-time individual contributor, but because I don’t believe you can effectively manage this team if you’ve stopped building. You stay hands-on to make better technical decisions, work through difficult problems, and improve how the team builds. Your job is not to become the team’s busiest engineer or the person every release depends on. You use coding agents in real work and understand where they help, where they fail, and how to verify their output. You make the team better by showing what works and helping people apply it – not by mandating tools or mistaking more generated code for better engineering. You can challenge architectural decisions, explain the tradeoffs, and help the team choose an approach it can ship and maintain. What you’ll own Delivery: Planning, scoping, and shipping quality software against a roadmap you help shape. You make tradeoffs explicit and push back when we’re asking the team to do more than it can do well. How the team works: Enough structure to make delivery predictable, not so much that it slows a small team down. You remove friction, address recurring blockers, and improve how we use AI tooling. People: Hiring, clear expectations, regular feedback, growth, promotions, and exits when they’re necessary. Technical judgment: Staying close enough to the code and architecture to challenge decisions and support engineers without becoming the approval gate for everything. The engineering response to escalations: Getting the right people involved, making priority calls, and addressing recurring causes across customer, services-team, and open-source issues. You’re accountable for the response, not expected to personally fix every problem. What we’re building A ground-up rebuild of the annotation editor, with interfaces generated by coding agents instead of hand-configured. Native evaluation of agent trajectories: trace ingestion, replay, and hybrid human-plus-model-judge workflows. Continuous calibration: treating automated evaluators as instruments that can drift and need ongoing checks against human ground truth. The workforce platform behind our managed services business. Quality analytics across annotators, models, and programs. Our own services team uses the platform to deliver customer work. You’ll see directly where the software helps, where it falls short, and which problems keep coming back. Part of the opportunity is turning that experience into better products, not just a growing list of one-off customer fixes. Stack: Python/Django, TypeScript/React, Postgres, Kubernetes. Coding agents are part of how we work every day. What success looks like Engineers take greater ownership and need less intervention. Scope and delivery risks surface early, rather than at the deadline. Customer commitments and product priorities are reconciled before they become emergencies. Recurring escalations lead to lasting fixes. The team ships more reliably, people are getting better at their work, and neither depends on you repeatedly stepping in to rescue a release. Who we’re looking for You’ve managed engineers for at least a couple of years. You’ve hired and developed people, addressed underperformance directly, and made difficult people decisions when necessary. Before that, you were a strong engineer for long enough to develop sound technical judgment. You can reason about architecture and tradeoffs beyond your own code. You still build software and enjoy it. You use coding agents seriously and can explain, with examples, what effective use looks like. You’ve shipped at a startup and know how to make decisions with incomplete information. You say what you think early, give specific feedback, and don’t manage by avoidance. You can balance long-term product work with customer deadlines, negotiate realistic commitments, and recognize when a services request should become a product capability, and when it shouldn’t. Nice to have: experience with ML tooling, data platforms, or evaluation systems; experience managing a distributed team; frontend architecture depth. How to apply Skip the form. Email me directly at michael@humansignal.com with examples of your best work. That can be code you’ve written, a system you designed, a team you built, a document that changed a decision, or a product you shipped. I want to see what you’re proud of and hear why. You don’t need a public portfolio, and please don’t share proprietary material. A description of the problem, your contribution, and the outcome is enough. A short note on what draws you to HumanSignal specifically helps too. I read everything that comes in. If it’s a fit, I’ll reach out. About HumanSignal We build the infrastructure that turns expert human judgment into reliable signal for AI systems. Label Studio, our open-source platform, is used by 250,000+ people across 60,000+ organizations. Label Studio Enterprise is the commercial version: the system of record for annotation and evaluation quality at companies shipping production AI. Alongside the software, we run a managed data-services business that puts our own platform and expert workforce to work on customers’ hardest evaluation and labeling programs.

Location: Home based - Worldwide Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical . We are building documentation capacity at scale. We have dozens of positions available , for teams and products across the organisation, at all levels from Graduate to Senior Staff. All applications and candidates are handled through this one entry-point. To improve your chances of success in this application, read our advice on how to get a job at Canonical . These are not traditional technical writer roles. As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company. You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to documentation practice as a first-class engineering and business discipline. You will work with the Diátaxis approach to documentation and help elevate standards of technical writing through attention to theory and practice. The role of a Technical Author A product-focused Technical Author is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for  the quality of the user experience with the product, and will contribute towards the long-term success of the project itself. A customer-focused Technical Author works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you’ll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world. An operations-focused Technical Author is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation, such as employee handbooks. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation. Some open technical author roles at Canonical You’ll have a chance to tell us your preferred focus, and we'll work with you to find the right seniority level and team for you. Whatever your focus, you will also be a part of Canonical's documentation practice team , that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community. Location: These are fully remote roles, open to candidates across the globe. As a Technical Author you will Create, maintain and improve software and other documentation Work with your team members, to help them make effective documentation contributions Influence the development of Canonical products and services, as an expert user who has important opinions about function and design Engage with user communities to ensure that our documentation meets their needs Encourage and support community engagement in and contribution to documentation Help standardise the structure, presentation, style and language of content across products Collaborate with documentation peers to advance the state of the art in documentation at Canonical Challenge and advance documentation understanding and best-practice, as part of a disciplinary team A strong candidate Is an excellent collaborator and communicator Cares deeply about functional written communication Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation Has a record of community engagement, in open-source software, documentation, research or other disciplines Is sympathetic to the needs and challenges of open-source software and its communities Demonstrates technical curiosity, and is fascinated by software technology and its challenges Has demonstrable documentation skills, insight and enthusiasm Has experience of software development contexts Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText Holds a BSc/BA degree or equivalent Is able to travel twice a year for up to two weeks for events Nice-to-have skills Deep technical domain knowledge Open-source community leadership and management User-experience, interaction or visual design What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration . #LI-remote

Location: Remote Workplace: remote The work we’re doing: Truv empowers financial firms to underwrite with confidence. We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes. Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers. And consumers benefit from faster turnarounds and greater financial opportunities.    The community we’re creating: We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from the Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on.   The values you possess: Our values are the specific behaviours and skills that we care most about. The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv. · Bias for action - move fast and get things done. · Customer obsession – we start with making the customer happy and work backward. · Good judgment – make wise decisions despite ambiguity. · Focus on impact – solve important problems first. · Transparent and direct–informed people make better decisions. · Win as a team – we win and lose (rarely) as a team. · Continuous improvement – all improvements matter because they compound exponentially.   About the job A customer-centric mindset is part of every decision we make - we’re looking for a Technical Support Engineer to join and help us build the best customer support experience. What you’ll do Efficiently triage customer support tickets while maintaining focus on key performance metrics such as SLA, CSAT, and Time to Resolution (TTR). Collaborate closely with the product team to analyze customer needs and submit well-informed feature requests. Build and nurture relationships across product, engineering, and customer success teams to facilitate knowledge sharing, incident engagement, new feature adoption, and actionable product feedback. Enhance and optimize the Help Center to minimize ticket volume, ensuring a seamless and self-sufficient customer experience. Lead and manage end-to-end technical projects , working with engineering leadership to prioritize critical customer issues and redirect sales and finance inquiries to the appropriate teams. Reporting, help drive weekly, monthly and quarterly reporting on tickets, resolution and close times to the Truv leadership and the broader team. What would set you up for success 4+ years of experience in technical support and service management. 2+ years of experience working at an early-stage organization (fewer than 100 employees). Proficient in Hubspot Help Desk and Inkeep, including 2+ years in an administrative capacity. Expertise in supporting API-driven products with a solid technical background. Strong analytical and problem-solving skills, coupled with a sharp technical aptitude. Exceptional communication abilities to effectively address complex issues. Calm under pressure, with the ability to handle customer calls and escalations with professionalism. Self-motivated and resourceful, capable of solving problems independently with minimal guidance. Benefits we offer Fully-remote company. Equity options. Flexible Time Off. Employees' medical, dental & vision benefits covered at 100%.