Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Mexico)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in Spanish (Spain)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
Location: California; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA
Workplace: onsite
Overview
Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs.
While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale.
We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows.
Project Details
Job Title: Data Labeling Analyst (Speech & Voice AI)
Hiring in: Onsite (Bay Area, NYC, or client-dependent)
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Hourly Pay Rate: $28/hour
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Execute high-volume data labeling and annotation tasks across speech and voice datasets
Follow detailed guidelines to ensure consistency, accuracy, and data integrity at scale
Work with audio and language data, including transcription, categorization, and tagging
Maintain strong throughput while meeting quality expectations
Escalate unclear or ambiguous cases appropriately
Adapt to evolving guidelines and workflows as systems and requirements change
Support baseline data production needs for AI training pipelines
Contribute to team calibrations and quality alignment sessions
What We’re Looking For
Native-level fluency in English (UK)
Strong written communication skills and language fundamentals
1 year of work experience
in data labeling, annotation, or content-focused work;
or a Bachelor's degree or equivalent
academic qualification in a related field.
Ability to follow detailed instructions and apply guidelines consistently
High attention to detail and ability to maintain accuracy in repetitive tasks
Comfort working in structured, process-driven environments
Ability to manage time effectively and maintain steady output
Willingness to ask questions and escalate when needed
Basic familiarity with AI, speech technology, or language data is a plus
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Health Savings Account (HSA)
401(k) Retirement Plan
Employee Assistance Program
Additional voluntary benefits (life, accident, critical illness, etc.)
Onsite Perks (where applicable):
Free breakfast, lunch, and dinner
Stocked micro-kitchens with snacks and beverages
Commuter benefits, including shuttles and bike-to-work options
Unique campus features depending on location
Job Reference: #L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why This Role
This role is a critical part of how modern AI systems are built. The data you produce directly impacts how speech and voice models understand and interact with real users.
It’s a great entry point into AI operations, offering exposure to large-scale systems and the opportunity to build foundational experience in data, language, and AI workflows.
About Peec AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win. We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
Задачи:
— Take ownership of complex frontend features end-to-end - from scoping and architecture to polished, high-quality delivery
— Push the boundaries of what’s possible with modern frontend technologies and build pixel-perfect, visually refined UI that matches design specs down to the smallest detail
— Collaborate closely with Product, Design, and Backend teams to translate ideas into elegant, performant user interfaces, ensuring a world-class user experience
— Maintain high standards for code quality, accessibility, and performance through thoughtful reviews, testing, and best practices
— Contribute to evolving our frontend architecture, component library, and design system to support rapid iteration at scale
Требования:
— 5+ years of professional frontend engineering experience, ideally in fast-paced startup or high-growth environments
— Deep expertise in TypeScript, React, and modern frontend tooling - with a proven track record of shipping high-quality user-facing products
— Experience contributing to, maintaining or building a shared component library or design system
— A strong portfolio or GitHub showcasing frontend development expertise
— Strong CSS knowledge, professional experience with TailwindCSS and semantic HTML
— Exceptional attention to visual detail and a strong eye for design - capable of translating Figma designs into flawless, pixel-perfect interfaces
— Strong communication skills and a high sense of ownership - able to operate with autonomy while staying aligned with team goals
— Some markers of excellence, which could also be non-work related, like having a high FIDE rating
— Genuinely kind, collaborative and hard-working people who make the team better through empathy and openness
Технический стек:
— Languages: TypeScript, CSS
— Frontend: React, Tailwind CSS, Firebase/Firestore
Плюсы:
— Background working on AI products, complex data-heavy UIs, or real-time applications
— Familiarity with technologies like Firebase/Firestore and shaping efficient frontend–backend interfaces
— Strong architectural ability to design clean, scalable frontend systems
— Academic background in Computer Science or a related technical field
Условия:
— Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
— Regular team events and off-sites
— Aggressive equity compensation package
— Paid Dinner & Uber home when working late
— The most beautiful office space and work environment in Berlin
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Founders Factory is seeking a Founder and CEO for a PreSeed GreenTech venture based in Bangkok. The role involves establishing a supply chain focused on carbon removal, securing both feedstock and offtake agreements, and driving the growth of the startup. Key areas of expertise include fundraising, measurement, reporting and verification (MRV), supply chain management, carbon removal technologies, satellite data utilization, logistics, agriculture, B2B operations, and biochar production.
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Collibra Public Sector LLC is seeking a proven General Manager to create and execute the overall business strategy to achieve long-term profitable growth that outpaces competitors and peers.
Задачи:
— Recruit and lead a high-performing team integrating sales, consulting services, support, legal, operations, marketing, product management, and product delivery.
— Set the direction for the subsidiary to comply with government-required mandates such as CMMC.
— Identify untapped market areas and build plans to capture those opportunities.
— Operate as a true GM leading sales, services, and support aligning parent-company dependencies into a single, accountable operating rhythm.
— Optimize post-sales execution by driving consistent deployments, adoption, and renewal readiness across Public Sector accounts.
— Manage overall expense to revenue targets.
— Invest company resources wisely in new opportunities.
— Collaborate closely with the parent company to drive the Public Sector product roadmap and align support from shared services teams.
— Maintain positive evaluations from relevant government agencies such as DCSA.
Требования:
— Experience managing a complete public sector subsidiary within a larger organization.
— Experience in extended positions with increasing levels of responsibilities within enterprise software companies.
— Successful execution of business transformations and realignments.
— Bachelor's degree required; MBA preferred.
— Demonstrated ability to manage directly and delegate effectively across all areas of responsibility.
— Ability to create a culture of trust and accountability.
— Political astuteness when dealing with diverse stakeholders and conflicting demands.
— Bold risk-taking based on deep understanding of complex data.
Условия:
— Full-time remote position based on East Coast USA.
— Benefits program with flexibility to support diverse needs and life events.
— Competitive compensation, health coverage, and time off.
— Equal opportunity employer committed to diversity, equity, and inclusion.
— Accommodation available for applicants with needs upon request.
As a strategic advisor to hiring managers, you'll shape role scope, competency frameworks, and interview plans before a requisition even opens. Full-cycle recruitment for complex, business-critical roles across Go-to-Market, Customer Experience, Operations, Risk, Payments, and Legal will be yours to own.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human.
Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion.
Concretely, you will:
- Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment
- Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience
- Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones
- Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it
- Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture
- Work hand in hand with care experts and product to identify the next topics the AI can fully resolve
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability.
- Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters.
- Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Strong backend experience (Python is a plus)
- Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production
- An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- You stay on top of a fast-moving AI landscape and are pragmatic about what really works
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium or Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Philippines
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from top-tier investors.
Here, you get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines global fintech experience with deep Philippine market knowledge.
If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll build the analytical foundation for client data in Salmon’s Origination domain, keeping customer records accurate and compliant and improving how we verify and onboard customers.
What you’ll do:
- Work at the intersection of product, engineering, operations, and compliance, where client data quality directly affects onboarding, regulatory reporting, and trust in the platform
- Trace how client information moves between the mobile app and back-office systems, and where it breaks along the way
- Turn operational and regulatory requirements into scalable data quality frameworks, not one-off reports
What you’ll own:
- Build and maintain dashboards and alerts that track client data freshness, completeness, validity, and consistency
- Map regulatory requirements to specific client data fields and keep that mapping current
- Analyze CDD data and flows, and benchmark them against regulations and market practice
- Define the data requirements and rules behind CDD process improvements
- Own onboarding funnel dashboards, drop-off analysis, and SQL reporting
What makes you a strong fit:
- 1+ years of experience in data analytics
- Strong SQL skills: you can write, debug, and optimize queries independently
- Experience with BI tools (Tableau, Metabase, or similar) and building dashboards
- Experience with funnel or product analytics
- Able to communicate findings clearly to non-technical stakeholders
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
#
LI-HYBRID
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Philippines
Workplace: OnSite
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines; Metro Manila
Workplace: Remote
ROLE OVERVIEW
The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.
KEY RESPONSIBILITIES
1. CUSTOMER ENGAGEMENT (WALK-IN CLIENTS)
- Proactively approach and engage walk-in customers within partner dealer stores
- Guide customers through the Salmon Moto Loan application process
- Clearly explain product features, loan terms, perks, and benefits
- Handle customer inquiries and address concerns to support decision-making
2. SALES CONVERSION & APPLICATION PROCESSING
- Assist customers in completing loan applications via the Salmon Agent App
- Ensure accurate encoding of customer information during application
- Collect and verify required IDs and supporting documents
- Ensure completeness and readiness of documents prior to submission
3. RELEASE EXECUTION (DURING UNIT RELEASE)
- Prepare all required documents for customer signing
- Ensure correctness and consistency of customer details across all documents
- Verify that the motorcycle unit is in good condition prior to release
- Set up required marketing materials (e.g., backdrop, branding) during release activities
- Ensure proper documentation and turnover process is completed
4. INVENTORY MONITORING & REPORTING
- Monitor motorcycle inventory within assigned partner dealer stores
- Track inventory movements including sales, deliveries, and transfers
- Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
- Flag discrepancies or issues in inventory to the appropriate stakeholders
5. PARTNER COORDINATION
- Build and maintain strong working relationships with Branch Managers and dealer staff
- Coordinate closely with store personnel to ensure smooth customer handling and loan processing
- Support alignment between dealer operations and Salmon processes
6. COMPLIANCE & DOCUMENTATION CONTROL
- Ensure all collected documents meet compliance and KYC requirements
- Maintain accuracy and consistency of customer information across all submitted documents
- Safeguard and properly endorse all documents to the back-office team
- Escalate discrepancies, incomplete documents, or potential fraud cases
Location: Mandaluyong
Workplace: OnSite
Position Summary
The role involves collecting and delivering company documents, assisting in document filing, notarization, and archiving, as well as supporting daily office operational needs including procurement of office supplies and other administrative errands.
This position requires a highly organized, dependable, and proactive individual who is willing to do fieldwork and handle time-sensitive tasks efficiently.
Key Responsibilities
Liaison & Fieldwork Duties
Collect, deliver, and process company documents within Greater Metro Manila.
Coordinate with government agencies, business partners, notary offices, banks, dealers, and service providers as needed.
Handle document submissions, pickups, and follow-ups.
Ensure timely and secure handling of confidential documents.
Administrative Support
Assist the Administrative Officer in daily administrative tasks.
Organize, file, and maintain physical and digital company records.
Assist in document notarization and ensure completeness of required paperwork.
Support document archiving and records management processes.
Prepare and maintain logs for incoming and outgoing documents.
Office Support & Procurement
Purchase office supplies and other company needs as requested.
Monitor inventory of office supplies and report replenishment requirements.
Assist in maintaining cleanliness and organization of office files and storage areas.
Support operational and administrative activities as assigned.
General Responsibilities
Perform messenger-related and administrative errands.
Maintain professionalism when dealing with external partners and agencies.
Ensure compliance with company policies and procedures.
Perform other duties assigned by management.
Location: Philippines
Workplace: Hybrid
About the job
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Responsibilities
- Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
- Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
- Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
- Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
- Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
- Provide sales data, dashboards and reports to retailers to show the value add to their business.
- Hire, train, manage and mentor a team of sales/distribution staff.
- Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
- Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
- Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.
Requirements
- A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment
- At least one (1) to two (2) years of managerial experience
- Experience in fintech, POS/BNPL, or retail industries is an advantage
- Demonstrated ability to work effectively in a fast-paced, multitasking environment
- Proficiency in English at B2 level or higher
- Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, Seattle, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
ОфисCalifornia; Sunnyvale, CA; San Francisco, CA; Seattle, WA; Redmond, Washington; Burlingame, CA; New York City Metropolitan Area; Los Angeles, CA; Washington, D.C.; Boston, MA; To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston
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Philippines; 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
Bengaluru, Karnataka, India, APAC
ГибридheadPhilippines; Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu
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