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Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 As Chief of Staff, you’ll work as a strategic partner to the CEO/Founder. You’ll shape what gets the CEO’s attention, run the operating rhythm for the leadership team, and own the initiatives that matter most, from fundraising and investor relations to our daily operations. This is a high impact strategic role where you will be helping to drive the operational execution of Cleo as a company, delivering strategic company-wide initiatives. ABOUT THE ROLE ✍️ We’re hiring a Chief of Staff to partner with our CEO. Working alongside the leadership team, you’ll be the right hand to our CEO, driving the priorities that matter most across Cleo 🌱 - CEO Support & Enablement: Anticipate needs before they arise and solve problems before they escalate. - Priorities & Operating Rhythm: Manage the CEO's priorities and time with discipline, enforce focus on what matters most, and build a sustainable weekly, monthly, and quarterly operating rhythm. You’ll take major initiatives off the Founder's plate and lead them cross-functionally across the business. Partnering with his EA you will help to prioritise effectively. - Meeting & Forum Management: Design agendas, prep materials, and success criteria for CEO-led meetings. Run the operational execution of leadership team meetings, board preparation, and investor engagements. Track decisions and ensure follow-through. - Communication & Coordination: Take verbal or written direction and craft them into high-impact communications with clear briefs and actions items, delivered to the wider team/SLT on behalf of the CEO. Coordinate across stakeholders internal and external to drive alignment and execution. WHAT WE'RE LOOKING FOR 🕵️ - Several years experience supporting senior executives in fast-paced environments, with a clear progression into broader operational responsibility - Proven ability to influence and lead multiple large cross-functional teams - Exceptional organisation and attention to detail - Strong written and verbal communication, ideally with standout written prose - Comfortable making decisions and solving complex problems amid high ambiguity - Able to drive outcomes without formal authority - High EQ, discretion, and sound judgement with sensitive information - Proactive: you don’t wait for instructions - A doer who is organised, diligent, and takes pride in precision - You see Chief of Staff as a launchpad, not a ceiling, and want to grow into broader operational leadership - Where this could take you: Founding a company, running a division, or stepping into an associate or principal role at a top-tier VC firm WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In the United States, the base compensation range for this role is $208,602 - $250,322 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In the UK, the base compensation range for this role is GBP 117,949 - GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Sweden. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Sweden, the base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Spain. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: New York City, NY; New York City, NY | Seattle, WA; Remote-Friendly, United States; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for Software Engineers to join the Memory & Search team. We own how Claude remembers you and how it finds what it needs, across Claude.ai, Cowork and Claude Code. That spans the user-facing experience (what Claude remembers, how people see and edit it, how search surfaces the right conversation) and the shared infrastructure underneath it, the memory service, indexing, retrieval and vector search. Memory is one of the biggest levers on whether Claude feels like it knows you. We recently moved memory from a periodically synthesized summary to a dynamic, editable, on-demand system, and then unified it so the same memory follows you across products. Search went from a top user complaint to something people rely on to find past work. The platform is now in place, and the next phase is finding the product form factors that make memory the most compelling and sticky part of using Claude. That is why we are hiring product engineers. The team is strong on infrastructure, and we want people who have shipped user-facing products at scale, have a sharp sense for what makes a product feel good, and have built agentic systems where the model, the tools and the user interface have to work together. You will run short, demo-driven experiments on top of the memory and search stack, decide what to keep based on real usage, and help the whole team think like a product team. If you have founded a company, been an early engineer at a startup, or taken a product from zero to one, you will recognize the way we want to work. This is a trust-sensitive surface. Memory touches privacy, consent and enterprise controls, so you will work closely with product, design, privacy, legal and safeguards, and you will be expected to treat those constraints as part of good product design rather than obstacles to it. Key responsibilities Design, build and ship memory and search experiences in Claude.ai, Cowork and Claude Code, owning them end to end from the backend service through the model's tools to the user interface Run product experiments on the memory and search stack: form a hypothesis, build a demo, put it in front of real users, measure, and make a clear persevere-or-pivot call Shape how Claude uses memory and retrieval inside its agentic loop, including what the model stores, when it searches, how results are ranked and presented, and how the user stays in control Define and track the metrics that tell us whether memory is actually making Claude more useful, and build the evaluations that keep quality honest as the system evolves Improve search relevance and recall across conversations and memories, working across embeddings, hybrid retrieval and ranking as well as the interface that presents results Partner with product, design, privacy, legal and safeguards to ship features that respect user consent and enterprise requirements such as customer-managed encryption keys and data retention policies Raise the bar on product quality for the team through design reviews, code reviews and the standards you set for latency, polish and reliability Share the on-call for the systems you own Minimum qualifications Experience building and operating user-facing products used by a large number of people, including the backend services behind them Experience building agentic systems or LLM-powered products, including tool use, retrieval and prompt or context design Strong programming skills in Python and TypeScript, with experience across backend services and web front ends A track record of taking a product or feature from an idea to launch, and iterating on it based on usage data and user feedback Experience defining product metrics and running experiments to make decisions Strong product judgment: you notice when something feels off and you fix it, and you can explain why a design choice matters to users Strong written and verbal communication, with experience working closely with product managers, designers and non-engineering partners Interest in AI safety and Anthropic's mission Preferred qualifications Experience as a founder, early-stage engineer, or someone who has taken a product from zero to one Experience building search or retrieval systems: embeddings, vector search, hybrid lexical and semantic retrieval, or ranking Experience building evaluations for LLM or ML systems, or measuring the quality of retrieval and ranking Experience on consumer products with strong retention, or on personalization systems Experience shipping features that handle sensitive data or meet enterprise requirements such as customer-managed encryption keys, data residency or HIPAA Experience with latency-sensitive, performance-critical product work Experience mentoring engineers or setting technical direction for a team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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Location: San Francisco; Seattle; New York City ABOUT THE ROLE The Enterprise Agent Evals & Efficiency team makes Perplexity's agents better at completing real work across enterprise connectors, tools, and data. Our goal is to help agents choose the right tools, use the right context, and complete complex workflows reliably, with less time and compute. This team owns the improvement loop: define what successful work looks like, build evaluations that measure it, understand where agents fail, and ship changes that improve outcomes. This is a hands-on engineering role with end-to-end ownership, from building realistic enterprise evaluation environments to shipping improvements across the agent harness, tools, and skills. You'll create complex scenarios spanning connected systems, data, and permissions, use them to identify where agents struggle, and improve the tools agents call, the skills they follow, the context they receive, and the models they use. Working with AI Research, Connectors, and Platform teams, you'll turn experimental results into measurable gains in task success, latency, and cost per successful task. The goal is not just to measure agents, but to make more enterprise work reliable and practical to automate. KEY RESPONSIBILITIES - Build realistic enterprise evaluation environments spanning connected applications, representative datasets, user roles, and permissions, with complex, multi-step workflows and reproducible system state. - Own evaluation infrastructure, task suites, and automated graders that measure how well agents complete enterprise work, calibrated against human judgment and grounded in end-to-end outcomes. - Analyze agent trajectories and production failures, identify root causes, and ship improvements across the agent harness, tools, and skills that measurably improve task success and reliability. - Develop reusable skills and improve tool descriptions, schemas, and result handling so agents can select the right tools, execute workflows correctly, and recover from errors with fewer unnecessary calls. - Build and evaluate model-selection and routing strategies that match each task to the right model and effort level, balancing quality, latency, reliability, and cost. - Improve agent efficiency through context management, skill loading, caching, and execution strategies that reduce wasted tokens and cost per successful task without compromising quality or safety. - Build regression gates and launch-readiness signals for model, connector, tool, skill, and harness changes, and validate that evaluation gains translate into better production outcomes. QUALIFICATIONS - 5+ years of software engineering or machine learning engineering experience, with a track record of owning complex production systems from design through deployment and operation. - Strong system design skills, including building reliable, scalable infrastructure for experimentation, evaluation, or data-intensive applications. - Strong proficiency in a backend language such as Python, Go, or Rust, and the ability to work effectively across a multi-language production stack. - Hands-on experience building, evaluating, or improving LLM-based applications or agents, including tool use and multi-step workflows. - Deep expertise in at least one of the following: - Evaluation infrastructure, benchmark design, and automated grading. - Agent harnesses, tool interfaces, and reusable skills for complex workflows. - Realistic test environments or simulations spanning multiple systems, datasets, permissions, and stateful workflows. - Model selection, routing, and inference efficiency, including context management and caching. - Strong experimental and statistical judgment, including choosing representative tasks, defining meaningful success criteria, diagnosing failures, and distinguishing real improvements from noise. - Sound technical judgment in balancing task quality, latency, reliability, and cost, with a track record of translating evaluation findings into shipped improvements. - A track record of leading ambiguous, cross-team initiatives from architecture through production adoption, setting technical direction, and raising engineering quality through mentorship. If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
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Lambda is looking for a Staff Product Manager Compute to define, launch, price, and improve cloud compute products.
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Lambda is looking for a Staff Product Manager Storage and Networking to define, launch, price, and improve cloud data and connectivity products.
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Location: Lisbon, Portugal; Warsaw, Poland; Madrid, Spain; Prague, Czechia CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. Check out our website for more information: cloudlinux.com We are currently hiring a Staff Security Engineer within the Imunify360 product. Imunify360 is CloudLinux's security suite for Linux web servers. It protects hundreds of thousands of hosting servers and the websites running on them, so it sees most large-scale web attacks early — often in the first hours. Check out our website for more information: https://imunify360.com/ Role Mission & Scope At Imunify360, protecting customers from evolving cyber threats requires close collaboration between security research, engineering, and other teams. Responding to complex attack campaigns involves more than identifying threats — it requires understanding attack techniques, developing effective detection and mitigation strategies, and ensuring customers are protected. As a Staff Security Engineer , you'll take end-to-end technical ownership of complex security challenges, from initial threat discovery and analysis to detection, mitigation, and post-incident review. This is a hands-on technical leadership role focused on practical security engineering rather than SOC monitoring, compliance, or purely theoretical research. You'll analyze malware and exploit code, develop detection and mitigation tools, anticipate emerging attack techniques, and ensure security findings translate into production-ready detections, mitigations, and fixes. You'll work closely with engineering, security research, support, external partners, and the broader security community to coordinate responses and drive continuous improvements in our security capabilities. As an individual contributor , you won't have direct reports or people management responsibilities. All security research and testing are conducted within authorized boundaries, with clearly defined scope and responsible disclosure practices. Your mission is to strengthen Imunify360's ability to detect, prevent, and respond to emerging threats, delivering measurable security improvements that protect customers at scale. What you will own Malware and campaign mitigation Lead response to large-scale exploitation and malware campaigns: triage, root cause, and mitigation across every protection layer of the product. Reverse-engineer malware and exploits targeting Linux servers and web applications. Track campaigns over time, not just individual samples: cluster indicators, connect activity to known actors and toolkits, anticipate the next variant. Define and run measurable outcomes per campaign: time to detect, time to protect, cleanup effectiveness, reinfection rate. Security response coordination Own the security incident and response process, both for threats against our customers and for vulnerabilities in our own product: severity model, runbooks, communication, escalation. Coordinate with external parties — software vendors, partners, CERTs/CSIRTs, abuse desks, other security vendors. Drive responsible disclosure where we find vulnerabilities. Be the technical voice in security advisories and partner briefings, together with Product and Support. Triage external vulnerability reports. Offensive security on our own product Red-team our product and infrastructure. Assume a capable attacker who already has a foothold. Threat-model new features before they ship; own the security review gate for high-risk changes. Turn findings into fixes with the owning teams, not just reports. Detection engineering and tooling Raise the quality bar of detections: false-positive budgets, test corpora, staged rollout with measurement gates and fast rollback. Build and automate the analysis pipeline: dynamic analysis, honeypots, telemetry-driven hunting, ML-assisted triage where it measurably helps. Write production code for these tools; expect 30–50% of your time to be hands-on building. Turn telemetry into intelligence: emerging exploits, attacker infrastructure, trends — shared as internal briefs and selected public research. People multiplier (no direct reports) Mentor analysts and engineers; raise the security skill level across teams. Bar-raiser in security hiring loops. Key Milestones 30 days: Analyzed real threats end-to-end. Mapped the current response flow and where it breaks. Shipped at least one detection or mitigation to production. 90 days: Security response process and severity model published and agreed. Led at least one real campaign response with a written post-mortem. Baseline response metrics in place. 6 months: Time from first sighting to protection measurably reduced vs. baseline. First red-team review completed, top findings fixed. Working relationships with key external partners. 12 months: Recognized internally and externally as the owner of security response. Public research or disclosures published. Teams can run a standard campaign response without you. Requirements Must have 10+ years in security engineering, malware research, incident response, or offensive security, with several years leading cross-team work at Staff/Principal/Lead scope. Deep hands-on malware analysis and reverse engineering skills. Strong web application security and practical exploitation experience. Deep Linux knowledge from both the attacker's and the defender's side. Proven incident response leadership on large-scale events: you have run the response, written the advisory, and closed the post-mortem. Production coding in Python plus a systems language (Go, Rust or C). Experience with coordinated vulnerability disclosure and working with the security community. Clear, short writing for both engineers and non-technical stakeholders; works well async across time zones. Daily user of AI tools for analysis and coding, with critical judgment about their output. Nice to have Background in hosting or large web ecosystems. Detection authoring at scale (signatures, WAF/IDS rules). Kernel-level monitoring and rootkit detection. Threat intelligence practice and actor tracking. ML for malware classification. Public track record: CVEs, published research, talks, CTFs, open-source security tools. Relevant certifications are a plus, not a requirement. Benefits What's in it for you? Stay hands-on technically while owning complex, high-impact engineering work. Work on challenging Linux, automation, and cybersecurity problems across mature and newer products. Influence technical direction and make meaningful architectural decisions. Work independently with a high level of ownership and autonomy. Fully remote work with flexible working hours. 24 paid vacation days, 10 national holidays, and unlimited sick leave. Private medical insurance compensation. Co-working and gym/sports reimbursement. Education budget. Opportunity to receive a reward for innovative ideas that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.
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Location: Prague, Czechia; Lisbon, Portugal; Madrid, Spain; Warsaw, Poland CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. Check out our website for more information: cloudlinux.com We are currently hiring Staff Engineers for various projects within the Imunify360 product. Imunify360 is CloudLinux's multi-layer security suite for Linux web servers: antivirus and malware cleanup, WAF, IDS/IPS, Proactive Defense, patch management (KernelCare/Patchman), and IP/domain reputation. It runs on hundreds of thousands of shared, VPS and dedicated hosting servers, under cPanel, Plesk, DirectAdmin and standalone. The engineering org is 60+ engineers in squads covering backend, core, server agent, malware research, WAF/WebShield, and Patchman. Core services are Python; agents and performance-critical paths are Go and Rust. We run on Hetzner and our own bare metal. Check out our website for more information: https://imunify360.com/ Role Mission & Scope Most complex technical challenges in Imunify360 go beyond individual squads. A single detection change can impact the scanner, agent, UI, reputation backend, and release process. While squad leads own delivery within their teams, the Staff Engineer ensures technical alignment across the product. As a Staff Engineer, you'll be a hands-on technical leader working across the entire product , focusing on the most critical and high-impact challenges as priorities evolve. You'll drive technical decisions, improve architecture, establish engineering standards, and help teams build sustainable solutions. This is an individual contributor role , without direct people management responsibilities. You'll remain actively involved in development, spending approximately 30–50% of your time writing production code , rather than focusing solely on architectural design. While deep expertise in a particular area is valued, this role requires the flexibility to work across different components, collaborate with multiple squads, and tackle challenges wherever your expertise can make the greatest impact. What you will own Architecture and technical direction Own the end-to-end architecture of Imunify360 as a product: agent ↔ server ↔ cloud backends, data flows, and the contracts between them. Write and drive ADRs and RFCs for cross-squad changes. Run the Wed/Fri architecture sync together with the Technical Director. Keep a living tech-debt and risk register (security / compliance / uptime) with owners and dates, and get the top items funded on the roadmap. Hard cross-cutting problems (examples of what lands on your desk) Agent resource footprint on dense shared hosts: CPU, memory and I/O budgets for scanning, file monitoring (inotify/fanotify) and WAF, measured on real kernels, not benchmarks from elsewhere. Detection pipeline quality: false positive / false negative rates, signature and ML model rollout with staged gates and rollback. Upgrade and release safety across a large, heterogeneous fleet (CentOS/AlmaLinux/CloudLinux/Ubuntu, multiple control panels, old kernels). Backend scale and cost of reputation, ThreatIntel and telemetry services. Migrating hot paths from Python to Go/Rust where the data shows it pays off, and saying no where it doesn't. Engineering standards Set the bar for design reviews, code review, testing strategy, observability (Prometheus/Grafana/Sentry) and secure SDLC (OWASP ASVS, CIS Benchmarks as relevant). Lead or co-lead SEV1/SEV2 incidents when the cause is unclear or cross-squad; make sure the blameless post-mortem ships within 24 h and its actions get closed. Drive the AI-augmented SDLC in practice: show what good agentic coding looks like (prompt specificity, context provision, review quality, tool boundaries) on real changes, not slides. People multiplier (no direct reports) Mentor senior engineers and squad leads toward staff-level scope. Act as the technical bar-raiser in hiring loops for senior and lead roles. Be the engineering voice in product and sales discussions: estimates, feasibility, and no dated customer commitment without a written squad-lead estimate. Key Milestones 30 days: Shipped at least one non-trivial change to production. Can explain the full request path from agent to backend. Has a personal list of top 10 technical risks. 90 days: Owns one cross-squad initiative with an approved ADR, a measured baseline, and a staged rollout plan. Published risk register reviewed in arch sync. 6 months: That initiative is in production with before/after metrics. At least one engineering standard (e.g. release gating, agent perf budget, design review template) is adopted by 3+ squads. 12 months: Recognized by squad leads as the default escalation point for cross-cutting technical decisions. At least one senior engineer grown into broader scope with your mentorship. Requirements Must have 10+ years building and operating production software, with 3+ years in a Staff/Principal/Tech Lead scope spanning several teams. Strong production experience in Python and at least one of Go or Rust . Deep Linux internals : processes, filesystems, networking, kernel interfaces (inotify/fanotify, eBPF or similar), packaging (RPM/DEB), systemd. Track record of designing and running distributed systems at scale: async backends, queues, databases, caching, failure modes. You have owned systems that run on customer machines (agents, daemons, on-prem software) and know what upgrade safety, backward compatibility and resource budgets mean there. Security mindset: threat modeling, secure coding, handling of untrusted input (files, HTTP traffic, user content). Writes clear, short technical documents and drives decisions in async, remote teams across time zones. Uses AI coding tools (Cursor, Claude, MCP-based tooling) daily and can judge their output critically. Nice to have Experience in server security: AV/malware detection, WAF (ModSecurity/Coraza), IDS/IPS, rootkit detection, CVE/patch management. Experience with WordPress and Node.JS web application hosting at scale ML in production for classification/detection, including evaluation and safe model rollout. Observability at scale: Prometheus, Grafana, Sentry, ClickHouse or similar. CI/CD ownership: GitLab CI, Jenkins, build systems for multi-distro packaging. Open-source contributions in security or systems tooling. Benefits What's in it for you? Stay hands-on technically while owning complex, high-impact engineering work. Work on challenging Linux, automation, and cybersecurity problems across mature and newer products. Influence technical direction and make meaningful architectural decisions. Work independently with a high level of ownership and autonomy. Fully remote work with flexible working hours. 24 paid vacation days, 10 national holidays, and unlimited sick leave. Private medical insurance compensation. Co-working and gym/sports reimbursement. Education budget. Opportunity to receive a reward for innovative ideas that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.
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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal. Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd. Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React) Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP) Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: Writing efficient, readable, and easy to maintain code Designing new microservices or systems Collaborating with teammates and other departments to reach consensus on proposed solutions Coordinating with product and UX when needed Responding to customer requests and feedback When ready, participating in our follow-the-sun OnCall rotation Participating in team decisions, such as roadmap planning and prioritization Requirements: You have at least 1 year of fully remote work experience You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React) Care deeply about developer and user experience and the quality of the products that you work on Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way You write clean, robust, well-tested software that other engineers can understand, operate, and maintain Have experience with mentoring junior engineers in a collaborative but asynchronous environment Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.) Bonus Points For: Experience with high-volume usage metering, billing engines, or customer-facing cost management applications Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces) Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal. Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd. Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React) Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP) Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: Writing efficient, readable, and easy to maintain code Designing new microservices or systems Collaborating with teammates and other departments to reach consensus on proposed solutions Coordinating with product and UX when needed Responding to customer requests and feedback When ready, participating in our follow-the-sun OnCall rotation Participating in team decisions, such as roadmap planning and prioritization Requirements: You have at least 1 year of fully remote work experience You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React) Care deeply about developer and user experience and the quality of the products that you work on Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way You write clean, robust, well-tested software that other engineers can understand, operate, and maintain Have experience with mentoring junior engineers in a collaborative but asynchronous environment Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.) Bonus Points For: Experience with high-volume usage metering, billing engines, or customer-facing cost management applications Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces) Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Own system architectural vision and design for critical areas of our business. Transform high-level system vision into estimated project plans for initiatives central to Squarespace’s strategy.
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