Location: Kuala Lumpur, Malaysia
Workplace: hybrid
The Country Lead – Malaysia is a hands-on leadership role responsible for guiding national strategy and execution through deep understanding of ride-hailing frameworks and marketplace dynamics. The role embeds market and competitor intelligence into country-level planning, goal setting, and decision-making, resolves complex, high-stakes challenges through structured problem-solving and cross-functional alignment, and drives operational and process excellence.
Responsibilities
Develop and implement operational standards and best practices in alignment with global strategy
Facilitate collaboration between country, regional, and central teams to drive execution and knowledge sharing
Lead automation and workflow optimization initiatives to scale operations efficiently
Oversee high level operational escalations and ensure resolution with continuous improvement mindset
Marketplace Supply Management Monitor supply demand balance and key driver funnel metrics, identifying drop offs and guiding funnel optimizations
Collaborate with DOPs and Marketplace Efficiency teams to drive pricing, monetization, and performance strategies
Analyze and optimize revenue streams and ensure alignment with country financial targets and company goals
Expansion Launch Management Lead market expansion efforts, including city/product launches and regulatory compliance
Coordinate cross functional efforts for timely and compliant market entry
Support area teams in resolving launch challenges and ensuring market readiness Product Customer Experience
Gather market insights to shape product development and localization
Oversee implementation and rollout of new features and tools across markets
Monitor product adoption and performance, ensuring alignment with local user needs
Partnerships Public Affairs Guide strategic partnerships and negotiations to support business growth
Align partnership initiatives with country expansion strategies and monitor performance
Represent the company in public forums, manage PR strategy, and collaborate on crisis communication when needed Risk, Compliance Government Relations Lead country level risk mitigation strategies and ensure regulatory compliance
Collaborate with GR/legal teams to monitor changes in policy and align operations accordingly
Ensure local GR efforts are in sync with overall company policies Quality Customer Support
Monitor service quality standards and technical support performance across the country
Facilitate best practice sharing, escalations, and continuous service improvement
Lead coordination of customer incident management and support tool implementation
Qualifications
5 years of experience in operations, general management, or marketplace leadership roles.
Strong track record in leading cross functional teams and managing in high growth environments.
Experience in ride hailing, e commerce, or other platform based businesses is required.
Demonstrated ability to resolve complex problems and drive scalable solutions.
Deep understanding of local market dynamics, user behavior, and regulatory environments.
Strong communication, negotiation, and stakeholder management skills.
Fluent in Malay Bahasa and English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Company
Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK. We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals.
The Role
As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite.
Core Responsibilities
Operational Leadership
Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes
Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement.
Strategic Planning
Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency.
Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes
Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation
Stakeholder Engagement & Communication
Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets.
Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff
What You’ll Be Doing
Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives
Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working.
Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance.
Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners
Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities.
Acting as a mentor and senior lead to junior Team Leads.
Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff
The Candidate
This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills.
The required skills include:
Good organisational skills with the ability to balance multiple priorities in a live operational environment
Strong written and verbal communication skills
Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented
Strong eye to detail with proven ability to think outside of the box in order to create long term solutions
A self-starter; proactive & always thinking of what the next step needs to be in order to future proof
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
The desired experiences include:
Minimum 3 years of experience in function that is focused on driving performance improvements
Minimum 5 years in people leadership roles
Experience working within Contact Centre environments
Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Anthropic is looking for an Engineering Manager Finance Engineering to lead engineers building reliable finance-event, ledger, and accounting platforms.
Location: Remote; New York; Washington, D.C.
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for an experienced partnerships leader to own and scale ElevenLabs’ strategic relationships with cloud hyperscalers and Systems Integrators, the companies whose platforms, field teams and delivery capacity sit at the heart of how enterprises buy and deploy voice and customer experience AI.
You’ll build and manage co-sell and marketplace programmes with AWS, Microsoft Azure and Google Cloud, and build joint GTM and delivery motions with Regional and Global Systems Integrators. The goal: get ElevenLabs deeply embedded in hyperscaler partner networks and SI practices, so that when enterprises modernize their contact centers or build on cloud infrastructure, ElevenLabs is the natural AI voice layer, and partners have both the incentive and the capacity to sell and deliver it.
This is a 0→1 build in a high-leverage category. You’ll design co-sell and SI GTM frameworks, drive pipeline with hyperscaler field teams, structure marketplace and private offer motions, negotiate referral, resell and joint-offering agreements with SIs, and own the revenue and pipeline outcomes that come from these relationships.
WHAT SUCCESS LOOKS LIKE (FIRST 6-9 MONTHS)
- Partner-sourced and influenced revenue: closed-won ARR attributable to hyperscaler and SI relationships
- Hyperscaler marketplace and co-sell presence: listings live, co-sell registrations flowing, and active motions running with hyperscaler field teams
- SI practice activation: named SI practice leads, certified practitioners and at least one joint offering or solution play in market
- Partner-sourced pipeline: qualified opportunities sourced or co-sold through hyperscaler and SI field teams each quarter
- Field activation: measurable engagement with hyperscaler sellers and SI client partners and delivery teams, not just BD or alliance leads, translating to warm intros and joint account planning
REQUIREMENTS
- 8+ years in technology partnerships, alliances, or GTM roles within SaaS or cloud, with direct experience running hyperscaler partner programmes and SI/GSI partnerships
- Hands-on experience with hyperscaler co-sell programmes (AWS ISV Accelerate and ACE, Microsoft AI Cloud Partner Programme, Google Cloud Partner Advantage or equivalent) and marketplace operations (listings, private offers, commit burndown). You know how field co-sell actually works, not just the theory
- Working knowledge of the SI ecosystem: relationships with practice leads and client partners at GSIs and RSIs, and an understanding of how SIs build practices, attach services to software ARR, and allocate delivery capacity
- A builder mindset: experience creating co-sell and SI motions from 0→1, rather than inheriting a mature programme
- Comfortable with technical, API-driven products; able to work with solutions engineers to scope solution architectures and articulate ElevenLabs’ value to technical partner audiences
- Experience building enablement, certification or reference architectures that activate partner field and delivery teams at scale
- Based in North America
- Bonus: background combining 3-4 years in a quota-carrying sales or solutions role with 3-4 years in partnerships or alliances; prior experience at a company that successfully scaled through cloud marketplace and SI channels
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in US Eastern and Pacific timezones. If you prefer, you can work from our offices in New York or San Francisco.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building the Private Equity channel into one of the company's most significant sources of enterprise growth. Sponsors and their operating teams shape how portfolio companies run finance, and when they standardize on a platform, they do it across dozens of companies at once.
This role will be focused on managing the largest funds in the market. You will own a book of the most strategic PE firms Ramp works with, many of which have multiple investment investment strategies, fund vehicles, and GP stakes businesses under a single name. Each one likely has a different operating partner for each strategy, a deal team with its own relationships, and portfolio CFOs who make the final call. Your job is to know all of them, keep every thread moving, and turn that access into measurable adoption across their portfolios.
It is a high-volume, high-stakes book. The work is relentless relationship management paired with genuine commercial discipline, and it carries the highest CP goal on the channel team. There are only a handful of these seats at Ramp, and real executive visibility comes with them.
What You'll Do
- Own a book of upmarket and megafund PE partners, serving as their primary relationship owner at Ramp.
- Multi-thread across each firm: operating partners by strategy, deal teams, platform and portfolio operations leaders, and portfolio-company CFOs.
- Run disciplined portfolio analysis to find where Ramp can create value, and work with Account Executives to convert that into pipeline.
- Generate and own qualified pipeline against an aggressive CP target, prioritizing the large opportunities that move the number.
- Negotiate custom partnership structures where they make sense, including adoption commitments, and hold the line where terms do not work for Ramp.
- Partner with Events, Growth, Marketing, and Finance to deliver sponsorships, webinars, executive dinners and the collateral your partners ask for.
- Build and maintain the operating system behind the book: relationship maps, portfolio analysis, follow-ups and next steps across a large partner set on a tight touch cycle
- Use AI to automate research, portfolio mapping, call prep and follow-through so the book scales beyond what manual effort allows
What You Need
- A track record of carrying and hitting a high quota in a commercial role. Outbound sales development, account executive, or partnerships backgrounds all work.
- Deep working knowledge of how a private equity firm is structured, including the distinct roles of operating partners, deal teams, and portfolio leadership.
- Demonstrated ability to build and expand relationships across a large, complex organization.
- Exceptional organization and agency. History of managing a large book without dropping threads, continual follow-up, and navigating complex organizations.
- Comfort negotiating directly with sophisticated counterparts, and the judgment to know when to walk away.
- A practical, self-directed approach to AI. You build your own workflows rather than waiting for tooling.
- Strong cross-functional instincts across events, growth, marketing and finance. Ability to work dynamically with others internally to drive results.
- Willingness to travel frequently and to work from our New York office. CT or NJ with an in-office commitment also works, and we are open to relocation
Nice to Haves
- Experience partnering with or selling to private equity firms and their portfolio companies.
- Experience at a company with an established channel sales motion.
- Fintech, payments, expense management, or CFO-software background.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
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Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities, and driving impact, this might be the role for you. Since launching in Denmark in 2017, we’ve expanded to over 200 cities and partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey, working closely with our partners to ensure their success on our platform. We’re a tight-knit team of 11 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt
here
.
What you’ll be doing
As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services. You’ll work closely with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.
Day-to-day in this role you’ll:
Spend 5–10 days per month visiting restaurant partners to strengthen relationships and better understand their business
Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
Use data to identify growth opportunities and guide partners through improvements that drive performance
Support partners with day-to-day operational topics and process improvements
Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
Gather feedback from your partners and share insights with internal teams to help improve our tools, services, and ways of working
Our humble expectations
We’re looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive, analytical, and thrives on building long-term relationships that deliver results.
Relationship-building skills – You’re a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners
Commercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve performance
Analytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to inform decisions and tell a compelling story
Initiative and ownership – You take charge of your own portfolio and proactively push projects forward beyond the obvious, without waiting for instructions
Experience – A background in sales or account management is a big plus
Technical comfort – You’ve used CRM systems and business tools before, and you pick up new platforms quickly
Languages – You’re fluent in Danish and English, both written and spoken
What we offer
At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee, soft drinks, and fruit – plus a range of other local benefits.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and let’s get the conversation going!
We review applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal Program Manager, Cloud Streaming
Sony Interactive Entertainment (SIE) is seeking an experienced Principal Program Manager to lead complex, high-impact programs across the PlayStation ecosystem. This role is central to driving cross-functional execution at scale, bringing together teams across technology, product, business, and operations to deliver meaningful outcomes for players worldwide.
As both a strategist and executor, the Principal Program Manager will shape program direction, create clarity in complex and ambiguous environments, and drive programs from strategy through execution, launch, and value realization. This leader will anticipate challenges, bring forward clear recommendations, and influence decisions across diverse global teams and senior leadership.
Key Responsibilities
Program Leadership
Lead geographically distributed, cross-functional teams in delivering large-scale programs from strategy and definition through execution, launch, and ongoing value realization.
Translate strategic objectives into clear program outcomes, priorities, milestones, success measures, and execution plans.
Drive end-to-end program outcomes, connecting business objectives, product strategy, technology delivery, and operational readiness.
Create structure and clarity in complex or ambiguous environments, ensuring teams remain aligned on priorities, ownership, and desired outcomes.
Serve as a trusted program voice to executives and stakeholders, providing clear visibility into program health, priorities, risks, and decisions.
Strategic Program Management
Define and influence program delivery strategies that balance speed, quality, scalability, investment, and risk.
Establish effective program structures, governance, operating rhythms, and decision-making frameworks appropriate to the scale and complexity of the work.
Maintain a broad perspective across the program, anticipating emerging risks, dependencies, opportunities, and decisions.
Navigate ambiguity with sound judgment, clearly communicating trade-offs and recommendations to senior leaders.
Adapt plans as business, technology, and customer needs evolve while maintaining focus on overall program outcomes.
Apply and evolve program management best practices to improve predictability, execution, and business impact.
Communication & Collaboration
Build strong partnerships across Engineering, Product Management, Design, Quality, Operations, Business, and other functions required to deliver program outcomes.
Influence effectively across teams and organizational boundaries, including in situations where priorities, perspectives, or incentives differ.
Proactively identify risks and opportunities, framing complex issues clearly and bringing forward options and recommendations.
Synthesize complex information into concise, actionable communication for senior leaders and executive audiences.
Establish transparent, data-driven reporting that provides a reliable source of truth for program health and decision-making.
Foster shared ownership and accountability across teams, ensuring actions and decisions are driven through to resolution.
Organizational Impact & Innovation
Identify opportunities to simplify ways of working, reduce unnecessary overhead, and accelerate cross-functional execution.
Develop and apply scalable approaches, frameworks, and best practices that strengthen program delivery beyond an individual initiative.
Use data, insights, and measurable outcomes to evaluate program effectiveness and inform decisions.
Challenge existing approaches where appropriate and help teams continuously improve how they plan, collaborate, and deliver.
Provide leadership, mentorship, and guidance to Program Managers and Technical Program Managers supporting the program.
Where applicable, provide strategic oversight of a broader program management team.
Leadership & Culture
Act with ownership, accountability, urgency, and strong judgment in delivering results.
Create an environment where teams can openly surface risks, challenge assumptions, and work through difficult issues constructively.
Encourage diverse perspectives and inclusive collaboration across global teams.
Balance respect for established systems and practices with a forward-looking mindset and a willingness to drive meaningful change.
Model collaborative leadership and help others operate with greater clarity, confidence, and ownership.
Qualifications & Requirements
Bachelor’s degree or equivalent relevant professional experience.
7+ years of experience leading large-scale, complex technology or consumer-facing programs across multiple functions and organizational boundaries.
Demonstrated success leading programs across one or more areas such as software, hardware, platforms, services, infrastructure, digital experiences, or business capabilities.
Proven ability to operate effectively in complex and ambiguous environments and translate strategic objectives into executable programs.
Strong experience establishing program structures, governance models, operating rhythms, and decision-making frameworks.
Demonstrated ability to identify and communicate risks, options, trade-offs, and recommendations to senior leaders.
Proven ability to influence senior executives and work effectively across multiple organizational levels without relying on direct authority.
Strong written and verbal communication skills, with the ability to simplify complex information and focus audiences on the decisions and outcomes that matter most.
Experience using data, metrics, and measurable outcomes to assess program health, guide decisions, and evaluate impact.
Strong critical thinking and judgment, with the ability to connect near-term execution to broader business and organizational objectives.
Experience providing leadership, mentorship, or guidance to other program management professionals.
Skilled at working across diverse, geographically distributed teams and external partners.
Knowledge of the gaming, digital entertainment, or consumer technology industry preferred, but not required.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$220,900
—
$331,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Location: Italy
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe.
Fluency in English. Additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: France
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe (preferably France
).
Able to communicate in English and French, additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: Zug, Switzerland
PIPECARE EUROPE [part of PIPECARE Group] is seeking a dynamic and results-driven Business Development Manager
(or going to be) to join our team in the Europe, specializing in the oil and gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE and introduce new customers to the benefits of PIPECARE’s in-line inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
We accept applications in English only.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or related fields.
Experience in technical or sales roles within the oil and gas (energy) industry for 3+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop in negotiation, and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the oil and gas industry.
Remote (home office) job, living in Europe
.
Able to communicate in English and French, additional other languages is considered a plus.
Location: Colombia
Position Summary
Pipecare is seeking an experienced, tenured and results-driven Sales Manager to join our sales team, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for developing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
· Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
· Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
· Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
· Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
· To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2. Client Relationship Management:
· Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
· Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3. Market Analysis:
· Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
· Work with our client base to develop and re-engineer solutions , ensuring a competitive edge in the ILI segment
4. Sales Planning and Execution:
· Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
· Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
· Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
· Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
· Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication: Writes clearly and informatively, presents numerical data effectively.
Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in Business Development roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Identify training requirements
Job Type: Full-time
Location: Houston, TX, United States
Position Summary
PIPECARE Group is seeking an experienced, tenured and results-driven Sales Manager to join our team in Houston, Texas, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for growing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2.
Client Relationship Management:
Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3.
Market Analysis:
Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
Work with our client base to develop and re-engineer solutions, ensuring a competitive edge in the ILI segment.
4.
Sales Planning and Execution:
Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication
: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication
: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication
: Writes clearly and informatively, presents numerical data effectively.
Character
: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration
: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management
: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in sales roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience.
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements. Safety First.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations).
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product.
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Remote; New York; Washington, D.C.; This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in US Eastern and Pacific timezones
ГибридseniorCT or NJ with an in-office commitment also works, and we are open to relocation; Relocation expense coverage to NYC or SF (if needed)
Copenhagen, Denmark
United States, San Mateo, CA
Italy
France
Zug, Switzerland
Colombia
Houston, TX, United States
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