Location: Bruxelles, Belgique
Why Paynovate?
Paynovate is a growing Belgian fintech with over 80 employees, developing payment solutions in a fast-moving, regulated environment. We value autonomy, ownership and teamwork.
Join our Infrastructure team and take on technical and leadership challenges at the heart of our payment platform.
Your Role
Reporting to the Head of Engineering, you'll lead our team of four System Engineers, drive our AWS-first strategy and keep our platform secure, reliable and cost-efficient.
This is a hands-on role: around half of your time will go to engineering work alongside your team, the other half to technical leadership, governance, planning and people management.
You'll join the Engineering management team, shaping technical direction alongside fellow team leads and senior technical contributors. You’ll work closely with Security, Compliance, Risk, Finance and Operations, and above all with delivery teams, giving them a secure, compliant platform they can ship on autonomously.
What You'll Work On
Our Infrastructure team powers a payment platform undergoing significant modernisation, with the following key priorities:
AWS-first
: Migrating our remaining on-premises solutions to the cloud and making AWS the default for everything we build and run.
Reliability and compliance
: Keeping our infrastructure reliable, observable and compliant with PCI-DSS, PCI-PIN, DORA and other regulatory requirements.
Platform hardening
: Strengthening the security of our operating systems, networks and third-party integrations against evolving threats.
Autonomous delivery enablement
: Improving our operating model so delivery teams ship autonomously through a DevOps culture, CI/CD and automation, while keeping strong control over production changes.
What You'll Do
System Engineering
:
Lead the infrastructure side of our AWS migration while keeping existing systems stable.
Design, build and troubleshoot cloud and on-premises systems using Terraform, Ansible, Docker and AWS services.
Build and improve the CI/CD pipelines, automation and self-service tooling that delivery teams use to deploy and run their services.
Operate our MySQL databases in production.
Participate in a compensated on-call rotation, approximately one week per month.
Team Leadership
:
Hold one-to-ones, provide regular feedback and conduct annual performance reviews.
Manage recruitment, onboarding and team development, coaching engineers and strengthening technical practices.
Build a healthy, collaborative team culture where issues are raised and resolved early.
Lead delivery planning and execution, balancing team capacity, business priorities, platform reliability and technical debt.
Work with fellow team leads on cross-team initiatives, such as bringing AI into our engineering workflows and evolving our shared SDLC and change-management practices.
Communicate plans, priorities and technical decisions clearly within the team and to technical and non-technical stakeholders.
Technical and Operational Leadership
:
Own the infrastructure roadmap, in alignment with delivery teams and the Engineering management team.
Own monitoring, alerting and incident management: SLOs, MTTA/MTTR, observability dashboards and blameless post-mortems.
Lead cloud architecture discussions and decisions with architects and delivery teams.
Shape our platform engineering approach, providing self-service tools and guidance that empower delivery teams.
Drive security initiatives together with Security and Risk.
Own infrastructure spend: track costs, negotiate with providers, and optimise our usage.
What You Bring
Essential
:
Strong AWS experience, including architecture, operations and security.
Solid experience with Linux, Docker and Infrastructure as Code (Terraform, Ansible).
Good understanding of networking and hybrid cloud/on-premises environments.
Experience with CI/CD, infrastructure automation, observability and production troubleshooting.
Experience leading an engineering team, including direct people management, coaching and delivery ownership.
Strong communication skills and the ability to work across teams.
A pragmatic, business-aware approach to technical decisions.
Professional working proficiency in English.
Nice to Have
:
Experience operating MySQL in production.
Experience with HSMs.
Experience in payments, fintech or another regulated environment, ideally with PCI-DSS, PCI-PIN or DORA.
Experience working with vendors and keeping infrastructure costs under control.
Don't tick every box? We'd still like to hear from you
How We Work
Our engineering culture is built on a balance between autonomy and teamwork, guided by three principles:
Autonomy: "I can do it." Take initiative, solve problems and know when to ask for help.
Ownership: "I make sure it gets done." Take responsibility and follow things through.
One Team: "We succeed together." Communicate openly, share knowledge and support each other.
What we offer
A hands-on leadership role with real autonomy and impact on how our payment platform evolves.
Technical challenges in payments, including the modernisation of existing systems.
A collaborative team and opportunities to develop your skills.
Hybrid working and a benefits package including 32 days of holiday, a mobility budget, meal vouchers, health and group insurance, a phone, and a homeworking allowance.
Interview Process
Technical Background and Ways of Working
(60–90 min): Meet other Engineering Team Leads. We'll dive into your technical background and discuss how we collaborate, solve problems and support each other as peers.
Department Vision and Q&A
(60 min): Meet our Head of Engineering. This is an opportunity to understand the broader company strategy, learn about the engineering department's goals and ask any big-picture questions you have about the role.
Meet the Team
(30 min): An informal chat with one or two engineers from your future team. This is a two-way street: it gives the team a chance to meet their future manager and gives you a feel for the people you'll be leading day to day.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for
GitLab.com
, self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served.
You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the
Gitaly Team Page
.
What you’ll do
Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through.
Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance.
Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions.
Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes.
Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews.
Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations.
Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows.
Respond to user emergencies, platform alerts, and support requests, including regular on-call duties.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments.
Experience owning complex projects end to end, including technical design, execution, rollout, and operational support.
Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability.
A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines.
Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation.
Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear.
Professional experience with Go or another backend or systems language.
Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements.
Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable.
About the team
The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the
Gitaly Team Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring a Customer Marketing, Startups Lead to own our strategy for how Anthropic shows up in market with the startups building on Claude, from early-stage founders to our largest AI-native customers. You'll figure out how we can help startups grow, and find creative ways to amplify their stories to inspire more companies to do the same.
This is a role for someone who has led marketing at a startup and knows what founders need. You'll work closely with our Startups account teams to decide where co-marketing will create real value for both the startup and Anthropic. For the startups we prioritize together, you'll work directly with founders and their teams as a marketing partner on channels and the joint messages we take to market. Many of these companies don't have big marketing teams yet, so you'll also advise them on storytelling and growth.
This role is deeply cross-functional. You'll work with Startups Sales leadership, Startup Partnerships, Segment Marketing, Field Marketing, Partner Marketing, Product Marketing, Brand, Comms, and Legal. You'll set direction with senior leaders here and at our customers, and lead a team of startups customer marketers while staying hands-on in the work yourself.
Key responsibilities
Own startups co-marketing, including deciding which startups and moments are worth investing in
Be a marketing partner to founders and CEOs on channels and joint messaging, and advise companies without built-out marketing teams on storytelling and growth
Partner with Startups Sales leadership and embed in the deal flow so you can see deals coming and plan how co-marketing can support them
Work with account teams on the market development funds (MDF) in startup contracts, and own how those funds are deployed
Build programs that bring co-marketing to hundreds of startups, beyond our top accounts
Set the bar for startup storytelling and find creative ways to amplify those stories, from case studies and founder films to content on how startups use Claude
Find opportunities to bring startups into Anthropic's launches and campaigns
Work with Startup Partnerships and Segment Marketing on the Claude Startups program and our relationships with VCs and accelerators
Build a feedback loop that shares what founders care about with Anthropic's leadership and GTM teams
Lead and develop a team of startups customer marketers
Minimum qualifications
Have been a trusted advisor to founders and CEOs, and enjoy working closely with them
Know when co-marketing will create real value for both companies, and when it won't
Are a strong storyteller and writer who can tell what makes a founder's story worth telling
Have a deep read on what startups want, and can quickly see what will help a small marketing team most
Have led senior cross-functional work across Sales, Marketing, Product, and Comms
Can influence teams you don't own, and are comfortable presenting to executives
Have strong taste and judgment, and can say no, including to senior leaders
Are a player-coach, comfortable setting direction for a team and doing the hands-on work yourself
Are comfortable with technical products and can talk credibly with technical founders
Can keep up with a fast pace
Already use Claude in your own work
Care about Anthropic's mission
Preferred qualifications
Have 12+ years in B2B marketing, including senior marketing leadership at a startup, like CMO, VP of Marketing, or Head of Marketing
Been a founder or an early marketing hire at a startup
Worked in AI, developer tools, or another technical category
Worked at a company that sells to startups
Built relationships with VCs and accelerators
A network of founders and startup marketing leaders
Run co-marketing programs with real budget behind them
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11699
Inbound Customer Service & Rental Booking Virtual Assistant
Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration.
The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders.
All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot.
The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inbound Customer Service
Answer forwarded incoming business calls during scheduled coverage hours
Identify whether the caller is a prospective or existing customer
Respond professionally to routine rental questions
Gather caller details, requested services, and relevant order information
Direct unusual requests or unresolved questions to management
Answer inbound calls live whenever possible
Respond to missed calls, voicemails, and new inquiries within one hour during working hours
Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures
Collect the caller’s name, email address, and contact number.
Gather customer details before escalating service issues.
Handle urgent equipment concerns, including refrigerated equipment breakdowns.
Provide status updates without promising specific repair timelines or compensation.
Rental Inquiries & Order Support
Provide approved storage container rental pricing
Communicate available delivery and pickup information based on company-provided schedules
Assist with new rental inquiries and existing customer orders
Record service requests and confirm necessary details
Relay booking and customer information to the appropriate internal contact
Provide approved pricing and collect all required information for rental and service requests
Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff
Coordinate delivery and pickup scheduling once approved
Confirm equipment placement and special delivery instructions.
Verify site access restrictions, gate requirements, and receiving hours.
Collect and record PO numbers for rental orders.
Confirm order details with customers before processing.
Send order confirmations to customers by email.
Administrative & Scheduling Support
Maintain organized customer and call records
Track incoming inquiries, outstanding requests, and follow-ups
Update scheduling or order information using approved systems
Assist with basic administrative work during quieter periods
Maintain accurate notes for unresolved customer matters
Follow established call-handling and escalation procedures
Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot
Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot
Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot
Work through outstanding follow-ups and open HubSpot tasks during quieter periods
Monitor and update customer records to ensure accurate tracking and continuity of service
Record equipment issues, customer concerns, and requested response times.
Document complete order and service details for proper handoff to the appropriate team.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous inbound customer service or phone support experience required
Excellent spoken English required
Experience handling customer inquiries and booking requests strongly preferred
Strong attention to detail and organizational skills required
Experience with appointment scheduling or order entry preferred
Administrative support experience preferred
Equipment rental or related service-industry experience is a plus
HubSpot proficiency required or strongly preferred
Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred
IDEAL CANDIDATE PROFILE
Friendly, confident, and professional over the phone
Clear English speaker with strong listening skills
Comfortable explaining standard pricing and availability information
Organized and accurate with customer details
Dependable and punctual during scheduled shifts
Able to follow procedures while handling routine questions naturally
Willing to learn the company's products and rental processes
Highly organized and capable of managing multiple customer follow-ups simultaneously
Comfortable working within a CRM-driven workflow
Proactive in maintaining accurate records, task ownership, and follow-through
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
VoIP Business Phone / Call Forwarding Platform
HubSpot CRM
Client's Order / Rental Tracking System
Calendar & Scheduling Tools
Microsoft Excel / Google Sheets
Email & Communication Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM–5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM–5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Philippines
New opportunities in Philippines!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects.
🟩
What's in it for you:
Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies
Build practical AI skills by using Claude in your day-to-day work
✅ Is that you?
1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
Ability to read and review basic Python or PowerShell scripts
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
Ability to learn new tools and systems quickly, including the AWS console and macOS settings
Desirable:
Experience with AWS, Azure, or Google Cloud consoles
Basic networking knowledge, including IP addresses, DNS, and VPNs
Basic scripting skills in PowerShell, Python, or JavaScript
Experience with Jira or a similar ticketing tool
Familiarity with macOS, including System Settings, privacy permissions, and Terminal
Basic knowledge of Linux (Ubuntu)
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
🧩
Key responsibilities and your contribution
In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools.
Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
Document each task, including actions taken, results, and supporting evidence
Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Come help us build the world's most trusted on-demand logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no-downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.
About the Role
We're hiring a Senior GRC Engineer to help take DoorDash's compliance program from something people run to something the platform runs on its own. Reporting to the Security Compliance Manager, you'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself. You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on.This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen.
You’re excited about this opportunity because you will…
Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them.
Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them.
Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it.
Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need.
Partner with the Security Compliance Manager to shape and mature the global compliance program.
Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them.
Support development and refinement of security policies, standards, and guidance.
Mentor other members of the compliance team and help set the technical bar the rest of the function grows into.
Ensure policies are actionable, testable, and aligned to real-world controls.
We’re excited about you because you have…
5+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments.
Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role.
The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA.
Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them.
Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders.
Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective.
Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure.
Ability to influence and drive accountability across technical and non-technical stakeholders.
Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance.
Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working.
Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bucharest
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
As a Senior Forward Deployed Engineer, you will own the delivery of scoped customer implementations and help turn real-world business needs into production-grade agentic automation solutions. You’ll partner closely with customer stakeholders and internal teams to design, build, integrate, and iterate on AI-enabled workflows, balancing speed, reliability, and maintainability. You’ll contribute practical field insights back to the organization, helping refine solution patterns, reusable assets, and implementation playbooks.
Unlike traditional software engineers who build a single product for many customers, FDEs ship tailored solutions directly in customer environments, making the platform real for specific business processes and systems. You’ll operate with increasing independence, drive execution on well-defined workstreams, and collaborate with senior FDEs and product teams to align with broader technical direction.
WHAT YOU'LL DO AT UIPATH
- Design and build AI-driven workflows, agents, and automations, aligned with UiPath's architecture and platform standards without requiring regular guidance.
- Build AI Agents using UiPath technologies, including Maestro or Agent Builder
- Apply practical prompt engineering skills to reliably guide agent behavior and understand model tradeoffs (capability, latency, cost) when selecting LLM providers for customer use cases.
- Extend platform functionality using APIs, SDKs, and connectors to address unique customer requirements.
- Debug across systems including AI inference, data pipelines, orchestration layers, and integration points, resolving most issues independently.
- Contribute to internal libraries, reusable components, or frameworks that enhance consistency across customer deployments.
- Anticipate delivery risks and communicate blockers, delays, and scope issues proactively to teammates and stakeholders.
- Use telemetry, insights, and traces to identify optimization opportunities and failure patterns independently.
WHAT YOU'LL BRING TO THE TEAM
- 5+ years of professional software engineering experience (or equivalent) delivering production software.
- Strong programming skills in Python and/or TypeScript (or similar modern languages).
- Experience building and shipping integrations using APIs and working with cloud services or enterprise systems.
- Comfort operating in customer-facing environments with strong written and verbal communication.
- Ability to independently drive scoped projects, manage risks, and deliver against deadlines.
- Willingness to travel to customer sites as needed.
OUR CORE PRINCIPLES
- Customer Centric: Stay close to customer users and stakeholders; anchor decisions in outcomes, adoption, and long-term success.
- Breaking Silos: Collaborate across Engineering, Product, Customer Success, and customer teams to unblock delivery and align on the right solution.
- Improving Agility: Prototype, test, ship, observe, and iterate—treat deployments and feedback loops as the fastest way to learn.
- Dealing with Ambiguity: Make progress with incomplete information; clarify requirements through discovery, iteration, and pragmatic tradeoffs.
- Building Focus: Prioritize the highest-impact workstreams, manage scope actively, and deliver durable solutions that customers can run and evolve.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: London, United Kingdom; Berlin, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a highly skilled and innovative Software Sales Value Engineer to join our sales team. The ideal candidate will possess a unique blend of technical expertise, sales acumen, and customer-centric focus to help our clients realize the full value of our software solutions. This role is instrumental in driving customer success by aligning our products with their business needs, demonstrating the value proposition, and guiding them through the sales process to achieve mutually beneficial outcomes.
Solution Consulting: Collaborate with sales Account Directors and prospective clients to understand their business objectives, challenges, and requirements. Translating them into tailored software solutions.
Value Discovery: Conduct deep-dive discovery sessions with clients to uncover their key pain points, value drivers and articulate how our software can address their specific needs and deliver measurable value.
Value Proposition Development: Develop compelling value propositions, business cases, and ROI analyses to demonstrate the tangible benefits and return on investment (ROI) of our software solutions, tailored to the unique needs of each client.
Support Solution Demonstration: Leverage technical expertise to deliver persuasive and insightful software demonstrations, proofs of value (POVs) that showcase the value and capabilities of our software solutions in solving client challenges and driving business outcomes.
Technical Validation: Work closely with product management and engineering teams to validate technical feasibility and alignment of proposed solutions with client requirements, ensuring a seamless transition from pre-sales to implementation.
Sales Enablement: Provide ongoing training, guidance, and support to sales teams on positioning, messaging, and selling software solutions based on value-based selling principles, industry best practices, and competitive differentiation.
Customer Advocacy: Serve as a trusted advisor and advocate for clients throughout the sales cycle, building strong relationships, addressing concerns, and proactively addressing any technical or business-related issues to ensure customer satisfaction and retention.
Continuous Improvement: Stay abreast of industry trends, market dynamics, and competitive landscape, and actively contribute insights and feedback to product development, marketing, and sales strategies for continuous improvement and innovation.
Requirements
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
3 to 5 years of experience in enterprise technical sales, solution consulting, or pre-sales engineering roles within the software industry.
Deep understanding of software architecture, cloud technologies, and SaaS solutions, with the ability to translate technical concepts into business value propositions.
Proven track record of successfully delivering complex software demonstrations, POCs, and value-based presentations to diverse audiences, including C-level executives and technical stakeholders.
Strong analytical and problem-solving skills, with the ability to assess client needs, analyze data, and develop strategic recommendations to drive sales outcomes.
Excellent communication in
both German & English
, presentation, and interpersonal skills, with the ability to build rapport, influence decision-makers, and navigate complex sales cycles.
Self-motivated, results-driven, and customer-focused with a passion for driving customer success and achieving business objectives.
Familiarity with sales methodologies, CRM systems (e.g., MEDDPICC, Salesforce), and project management tools is a plus.
Relevant certifications such as Microsoft Certified: Azure Solutions Architect, or equivalent are advantageous.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time with up to 50% home office
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
The Opportunity:
Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.
The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges. Our customers include software engineers, site reliability engineers, and platform operators at medium, large, and global enterprises.
As a company we are remote-only and global; we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our meetings tend to happen between 14:00 and 17:00 UTC, but we are flexible and responsive to the needs of our engineers and our customers. We measure ourselves by our openness, helpfulness, and our shared successes.
We are looking for experienced software engineers who are passionate about distributed systems and building reliable, scalable backend infrastructure to join our growing team. Our backend is Go, and we build tools for people operating some of the world's largest observability and software delivery stacks. Backend Engineers at Grafana also contribute to open source communities.
What You’ll Be Doing:
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives
Designing and leading the development of backend services, distributed systems, and enterprise features at scale
Driving continuous improvement of our engineering culture through words and actions
Driving projects from initial ideation through the development lifecycle to production
Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators
Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations. (Yes, we prioritize ops load reduction.)
Hiring and developing the best engineers to build the future of Grafana
Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs
As we are remote-first, we provide guidance and meet regularly using video calls, so strong teamwork and excellent written and interpersonal communication skills are a must.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
What Makes You a Great Fit:
You work well as a communicative member of a team of engineering professionals.
You earn trust by saying what you mean and doing what you say.
You are customer focused and especially attuned to the needs of large-scale operators who rely on Grafana as critical infrastructure. You start with their needs and work backwards.
You insist on the highest standards and work to develop the skills and knowledge of your fellow team members.
You take on complex distributed systems challenges, break them down into digestible problems, and leverage your team and organization to deliver.
You design modular solutions, deliver minimum loveable products, gather data and feedback, and then progress iteratively.
What will you be doing? (Role specifics)
As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.
Hiring and developing the best engineers we can to deliver the future of Observability.
Architecting and implementing distributed backend services in Go, with a focus on correctness, observability, and performance at scale
Designing APIs and service contracts used by thousands of enterprise operators and cloud service providers
Collaborating with Product and UX to shape features and partnering with frontend engineers to ship complete, end-to-end solutions
Driving scalability and reliability improvements that matter to large-scale operators running Grafana in regulated, high-availability environments
Engaging directly with large enterprise customers and cloud service providers to understand their requirements and translate them into robust engineering solutions
Advocating for our customers at every stage of the development lifecycle
What technical competencies are we looking for?
Deep professional experience writing production services, from ideation through to production operations at scale
Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale
Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms
Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries
Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale
Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale
Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters
Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing
Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture
What are your "nice to have" technical competencies?
Experience with TypeScript and React for contributing to frontend features and collaborating closely with frontend engineers
Experience with Grafana's LGTM+ observability stack (Loki, Mimir, Tempo, Pyroscope, Alloy)
Prior experience at or building for large-scale cloud service providers, IaaS providers, or global enterprises with demanding SLA requirements
Experience designing or operating large-scale build infrastructure artifact registries, distributed build caches, hermetic build systems (e.g., Bazel), or developer platform tooling
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Geneva, Switzerland
Workplace: hybrid
Location:
Any MSF office*
Contract:
Fixed-term / Permanent contract at 100%
Duration:
Open
Starting date:
December 28, 2026
Deadline to apply:
November 30, 2026
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
The MSF Access HR Lead is part of the MSF Access team, line managed by the MSF Access Head of Resources and integrated as part of the MSF International HR team. Working under the umbrella of MSF International and using existing policies and guidelines, this position takes the lead on all matters HR related, on people and culture, within MSF Access. This includes any and all activities related to the employee life-cycle, directing line-managers and co-workers for compliant process follow-up, problem solving, initiative taking and shaping further the current and future implementation of HR practices to support and fulfil the vision of MSF Access. It includes planning, monitoring and projecting HR needs to better partner up with our colleagues for better results today and within the strategic plan period of 2026 – 2031, and beyond.
II. PURPOSE OF THE JOB
The MSF Access HR Lead provides guidance and coordination within the human resource and people & culture domain to MSF Access, turning strategy into action. This position autonomously provides end-to-end HR leadership across the full employee life cycle for MSF Access. Through a collaborative and diplomatic approach, this position works in unison with hosting offices, in close collaboration with MSF International HR. The purpose is to align HR work, ensuring quality and consistency, supporting the day-to-day HR work and decisions, and is accountable for the results. The position covers the full spectrum of HR: workforce planning, monitoring, reporting, recruitment, onboarding, development, performance management, grievance management, engagement, and offboarding. It also ensures compliance, risk management, and strategic alignment with MSF-International standards. The role is a global all-round HR function that supports MSF Access staff and hubs consistently, wherever they are based.
III. ACCOUNTABILITIES
Under the umbrella of MSF International and tailored to MSF Access, co-develop and implement a coherent global HR framework for MSF Access, aligned with organizational strategy, MSF-International standards, and the needs of a distributed workforce, to ensure consistent and effective people management across all hubs.
Activities:
Translate organizational priorities into integrated HR plans, processes, and initiatives across the employee lifecycle. Create metrics and indicators that help steer.
Coordinate with hosting offices, MSF-International HR, and management to align HR practices and service delivery.
Monitor implementation and recommend improvements to strengthen HR effectiveness and consistency.
2. Lead workforce planning and recruitment activities across MSF Access, in collaboration with managers and hosting offices, to ensure the organization attracts and retains the talent required to achieve its strategic objectives.
Activities:
Oversee global recruitment for MSF Access: manage, facilitate, and coordinate recruitment processes across MSF offices worldwide, in coordination with the MSF International HR team, for MSF Access positions and hubs.
Use Asana as a planning and reporting tool to organise and structure the MSF Access HR work. Develop and monitor recruitment metrics and forecasting tools to anticipate staffing needs as we enter a stage of less new recruitment and more turn-over. Create dashboards and overviews for different audiences like team, Head of Resources, MT or Board.
Analyse and improve organizational structures in collaboration with MSF Access leadership, ensuring alignment between structure, strategy, and efficiency. This, in line with the global grading framework and wider rewards review environment.
Identify role expansion and growth opportunities of our colleagues as MSF Access's strategy evolves.
3. Design and maintain onboarding and integration frameworks for new employees across all locations, to ensure a consistent employee experience and rapid integration into MSF Access teams and culture.
Activities:
Design and maintain a standardized onboarding framework so new hires — across different hubs and time zones — receive consistent orientation to MSF Access's structure, culture, and expectations.
Coordinate with hiring managers, hosting offices and MSF International to ensure contractual, administrative, and logistical elements of on/off-boarding are completed smoothly. Work on standardization of on/off-boarding together with hiring managers and internal communications.
Support integration of new staff into distributed/remote teams, accounting for cultural and regulatory diversity across hosting environments.
4. Develop and coordinate learning, development, and performance management practices in line with organizational priorities, to strengthen individual and team capability and support high performance.
Activities:
Standardize performance management workflows and tools across MSF Access hubs, using the MSF International performance management policy as base.
Support managers in setting objectives, conducting reviews, and addressing performance concerns consistently and equitably. Follow up on the review calendar, ensuring that all employees have access to a review at least once a year.
Use performance data alongside broader HR analytics to inform decision-making, for example training budgets or more focused training or group coaching needs. Independently research the training offers of different sections and externally, to create a training catalogue for MSF Access staff.
Establish and enhance learning and development programs tailored to MSF Access's specific needs, its global, distributed workforce – in partnership with MSF-International HR.
Implement an MSF Access tailored 360-degree employee review processes to support growth planning and skills development in the respective Access areas.
Partner with managers to identify development needs and career pathways within MSF Access.
5. Develop and promote employee engagement, wellbeing, and grievance management approaches across MSF Access, to foster an inclusive, collaborative, and supportive work environment.
Activities:
Implement engagement and feedback mechanisms to monitor employee experience and organizational health, taking pulse/atmosphere checks and advising on engagement and motivation.
Promote awareness and effective use of existing complaint, grievance and employee support mechanisms. Work proactively on grievance management, to avoid it growing into bigger complaints, providing HR solutions and working within the MSF International policies and frameworks.
Monitor wellbeing, absence, and retention trends and recommend appropriate interventions.
Be an integral and pro-active contributor to Equity, Diversity and Inclusion. Review and possibly improve recruitment practices, support management practices, identify training, learning or development needs and implement them together with the board, management team and MSF Access team.
6. Ensure HR compliance, risk management, and operational controls are maintained in accordance with applicable legislation, hosting-office requirements, and MSF standards, to safeguard employees and organizational integrity.
Activities:
Liaise with MSF International and hosting offices. Monitor compliance with HR policies, procedures, and regulatory requirements across all hubs.
Ensure compliance to existing policies, regulations and guidelines. When and where needed, to review, update, and create MSF Access tailored HR guidelines and workflows, together with the MSF Access Head of Resources and MSF-International, to ensure legal compliance and alignment with organizational standards.
Identify HR-related risks. and maintain and overview and follow compliance monitoring systems.
Strengthen MSF Access control processes and maintain a framework for HR operations to ensure operational stability and clear accountability. Use asana for tracking and structuring tasks, enabling easier handovers and absence coverage.
Conduct regional assessments — visiting MSF Access hubs as needed/delegated — to build supporting relationships, understand local HR context, needs and realities, and if and where needed needs and tailor solutions with local teams.
7. Manage employee off-boarding and separation processes across MSF Access, in collaboration with hosting offices and MSF-International HR, to ensure compliant, respectful, and organizationally valuable transitions.
Activities:
Coordinate standardized off-boarding, knowledge-transfer, and administrative closure processes, together with MSF International and hosting offices.
Conduct and analyse exit feedback and turnover trends to identify improvement opportunities.
Ensure separation processes comply with legal and organizational requirements in relevant jurisdictions.
8. Develop and maintain HR analytics, reporting, and planning systems that provide reliable workforce insights and support evidence-based decision making across MSF Access.
Activities:
Define, monitor, and report on HR metrics covering recruitment, performance, engagement, development, and turnover. Explore new tools such as engagement trackers to support this.
Maintain dashboards, reporting tools, and planning structures using agreed systems, including Asana.
Provide analysis and recommendations to leadership to support strategic workforce decisions and continuous improvement.
IV. AUTONOMY, COMPLEXITY
Challenges and decisions that the job faces to achieve the accountabilities:
Autonomy to think and act
Manage in complex HR context with hosting offices, varying local labour laws and practices, under the umbrella of MSF International and with a geographically spread team.
SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Education
Master’s degree in Human Resources, Business Administration, or related experience from HR positions within MSF or comparable organisations.
Experience
Minimum of 5 years of experience in HR management or related roles
in MSF
, with the ability to apply standards, methods and tools.
Experience in coordinating, supporting or participating to the HR management of a project portfolio and/or complex projects
Solid technical expertise and coordination in global HR management (incl recruitment/contracting), policy development, and HR processes, solid facilitation capacity.
Strong experience as communicator who works well independently, autonomously within a multi-cultural and global team.
Experience in working across different cultures and time zones
Knowledge
Strong facilitation knowledge, influencing skills, problem solving, adaptability and resilience as HR in MSF across different hosting offices requires this.
Working knowledge of Microsoft products, including SharePoint, Forms, Teams, Excel, preferably PowerBI.
Knowledge of project management software, such as Asana.
Strong analytical, communication, and leadership skills.
Languages
Fluent in English (C2 CEF) . Fluency in French, Arabic and/or Spanish a strong asset
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
As a Sr. Security Engineer at Fanatics Betting & Gaming (FBG), your knowledge and experience in designing, implementing and maintaining security measures will help the organization stay ahead of security risks and protect company assets. This role sits on the Security Operations Team within the Information Security department and reports to the Manager, Security Engineering.
Responsibilities
Partner with cross functional teams on endpoint security initiatives, ensuring configurations, policies, and enforcement mechanisms are sound and aligned with organizational risk tolerance.
Monitor and help remediate vulnerabilities across the endpoint and mobile fleet, partnering with IT on patch management and compliance tracking.
Continuous evaluation of several security tools including but not limited to Data Loss Prevention, Vulnerability Management, Identity and Access Management, Web Application Firewall, Email Protection and Endpoint Protection.
Develop and maintain a library of scripts to be leveraged to automate threat hunting, detection, and digital forensics efforts.
Design, implement and refine security detection mechanisms to improve operational efficiency and observability.
Leverage AI tools and workflows to accelerate threat hunting, detection, and other automation efforts.
Mentor junior team members and build out runbooks and training resources that raise the bar for the whole team.
Stay up-to-date on the latest threats, vulnerabilities, and security trends to ensure that our organization is prepared to address emerging threats.
Collaborate with internal teams to ensure that secure implementation guidelines are followed.
Participate in an on-call rotation to provide 24/7 support for critical incident escalations.
Qualifications
7+ years of experience as a security engineer or in a similar role
Strong hands on experience securing and managing mobile devices at scale
Experience with vulnerability management practices and tools, particularly for endpoint and mobile device compliance.
Experience participating in incident response efforts, with the ability to lead investigations involving endpoint or mobile compromise.
Experience with identity management protocols (e.g., OAuth, SAML, OpenID Connect).
Experience evaluating, selecting, or implementing enterprise security tools (e.g., DLP, IAM, WAF, email security).
Experience building or tuning detection logic to identify malicious activity (detection engineering).
Experience automating security workflows via SOAR or custom scripting.
Demonstrated ability to adapt to evolving priorities, ambiguous requirements and a rapidly changing security landscape.
Team player and strong communicator able to translate technical concepts for any audience.
Eager to learn and adapt with a drive to learn new tools, techniques, and approaches as the security landscape evolves.
Experience drafting high quality documentation such as standards, policies, and architecture diagrams.
Demonstrated experience leveraging Infrastructure as code tools such as Terraform or Ansible is preferred.
Experience with Cloudflare Datadog, Wiz and Tines is preferred.
Foundational knowledge in agile methodologies required.
Experience with scripting languages such as Python or Bash is required.
Relevant certifications such as GCIH, OSCP, or GSEC are a plus
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$128,000
—
$160,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote Poland
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The International Accelerator Engineering team is growing, and we're looking for a Senior Software Engineer to join us! We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people shaping how Affirm builds Direct-to-Consumer products for Canada, the UK, and future international markets. We build and own various products used by our consumers, like the Affirm App and other Direct to Consumer products across international markets. We are here to make sure we reach and provide useful tools to our users so they can experience honest financial products at their fullest.
Our work is agile and fast-paced, shipping new code to production for millions to use across geographies and rigorously measuring the impact it has on them. This role rewards curiosity, ownership, ability to zoom in and out, switch contexts often, also in an open contribution model, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there, while constantly looking for ways to get AI to increase productivity on a daily basis. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale.
If you want to build something new and operate it at scale – come join us!
What You'll Do:
· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For:
· You have a total of 4+ years of experience as a software engineer.
· You are experienced in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes.
· You have experience shipping web apps using declarative UI frameworks like React or Vue.
- You efficiently use AI to assist you to deliver high quality products on a daily basis
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Total rewards
We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
Base Pay Grade
- N
308,000 zł - 428,000 zł
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.
Equity Grade - 4 (awarded in US Dollars)
Affirm Holdings, Inc. Equity Grade example
Equity grade: 4
New hire equity: $32,000-$48,000
Annual Refresh: $10,000
Reward equity: $0-$150,000
Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
Comprehensive private healthcare through Lux Med's Platinum package.
A MultiSport card to support your health and well-being.
Learning and development programs to help you grow professionally.
Family healthcare support through Maven and parental leave support through Parentaly.
Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
Financial well-being support through Northstar, with unlimited access to Certified.
Financial Advisors and planning tools at no cost to you.
Employee Resource Groups (ERGs) that foster connection and inclusion.
Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSIONS ON THIS ROLE ⭐
As General Manager Associate, you support the General Manager for Spain (GM) on top business priorities, such as unlocking new growth, driving alignment on strategy and building new processes/standards internally and externally.
You will be highly involved in key challenges for Alan, supporting the General Manager by completing high added value tasks.
Your missions will include:
Please note that we can’t be exhaustive on the projects you will perform as a GM associate, as you can be asked to help on almost any subject.
- Corporate & Governance (support for the constitution of our board packs, market research, prepare key meetings, coordinate Monthly Business Reviews...)
- Growth (supporting marketing initiatives, partnerships...)
- Brand & Communication (develop the Corporate brand at major business events, write a newsletter, animate social networks)
- Strategy (contribute to the strategic vision of the company, screen markets and competition, produce business analyses, build models of growth, etc.)
- Product (identify and explore strategic product opportunities)
- Talent Acquisition (source and recruit the best team)
- Team (organize the Spanish off-site, kick-off and key bonding events)
Examples of recent projects by global founder associates team:
- Finance – Fundraising: Prepared the pitch deck, ran financial analysis for valuation, and coordinated the round with investors.
- Product – Health services exploration: Conducted in-depth market research to identify opportunities for new health services at Alan.
- Finance – M&A process: Supported due diligence and valuation, coordinated the process, and helped integrate the acquired company.
- Sales – Key tender: Acted as project manager across the full process, aligning Sales and Product teams to build the strongest offer.
- Logistics – Annual Alaner reunion: Managed a €600k budget and a team of 10 to bring Alaners together over 2 days.
- Recurring: Ran weekly internal comms, supported the CEO's weekly newsletter, and coordinated the unit's monthly business reviews.
You will grow exponentially with the guidance of these senior Alaners. It is a unique chance to work on so many tasks in a different and non traditional environment.
PROFILE & COMPETENCIES
- We are looking for a candidate with 2-4 years of experience in strategy, operations or consulting.
- Fluency in spoken and written English and Spanish. All our company communications are written and in English.
- Autonomy and rigor: you're organized, reliable, and can own a project from start to finish.
- Sharp analytical thinking: you ask the right questions, break down complex problems, and find solutions backed by solid reasoning.
- Proactivity: you deliver fast and well, and you go further by spotting problems early and proposing new ideas.
- Business sense: you think like an owner, understand what makes a company great, and make good calls even when things are unclear.
- Strong execution: you drive projects forward and rally others around a shared goal.
- Versatility: you switch between very different topics without losing impact.
- Clear communication: you express your needs clearly and inspire others to act.
- Growth mindset: you actively seek feedback and use it to improve.
For this role we are looking to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: Based in Barcelona or Madrid.
- Remote work: We offer remote work flexibility.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: Ta' Xbiex, Malta
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
Role Overview
We are seeking a
Legal Counsel
to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection.
You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations.
Key Responsibilities
1. Contract Management
Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta.
Ensure contractual terms comply with applicable laws, internal policies, and company interests.
Manage the document execution process via
DocuSign
or other e-signature tools (agreements, board resolutions, internal approvals).
Review and update company
Terms & Conditions
, client agreements, and other onboarding-related documentation.
Support the
Client Relations
and
Compliance
teams with legal input on AML/KYC and regulatory matters.
2. Corporate Governance
Prepare and maintain corporate records, including
board and shareholder resolutions, articles of association, registers of directors/shareholders
, and meeting minutes.
Draft and coordinate internal policies and procedures, maintaining a centralised register and archive.
Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives.
Ensure proper management, confidentiality, and secure storage of corporate documentation.
3. Compliance and Data Protection
Act as the
Data Protection Officer (DPO)
, maintaining privacy policies, GDPR procedures, and internal training programmes.
Support the Compliance team in interpreting new regulations and updating internal policies accordingly.
Provide legal support for internal risk management, memos, and procedural documentation.
4. Internal Legal Support
Review and advise on internal documentation such as
employment agreements, service contracts
, and intercompany agreements.
Provide guidance to internal teams on matters of
corporate governance, data protection, IP rights, and employment law
.
Assist in coordinating
audits, inspections, and regulatory requests
, ensuring accuracy and compliance.
5. Legislative Monitoring and External Liaison
Monitor and analyse legal and regulatory developments relevant to the Group’s operations.
Coordinate with
external law firms
and consultants on complex legal and regulatory issues.
Requirements
Degree in Law; qualification to practice in an EU jurisdiction preferred.
3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology.
Strong understanding of
contract law, corporate governance, GDPR, and compliance frameworks
.
Excellent English communication skills (written and verbal).
High attention to detail, analytical mindset, and ability to work independently.
What We Offer
Opportunity to shape the future of fintech solutions within a growing international company.
Collaborative and transparent team culture that values your expertise and ideas.
Continuous professional growth and development opportunities.
Competitive compensation and benefits package.
Hybrid work flexibility and a modern, dynamic work environment in Malta.
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Warsaw, Poland
On behalf of
WaterTech Client #1
, SD Solutions is looking for a talented
Senior 3D Plant Designer / Plant 3D Lead.
Experienced 3D Plant Designer to lead and support engineering design and 3D modelling activities for water and wastewater treatment plants, desalination facilities and industrial process installations.
The role combines hands-on engineering design using
AutoCAD Plant 3D
with professional leadership, development of engineering standards, creation of 3D libraries and training of engineering team members.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
3D Modeling & Detailed Engineering
Develop detailed 3D models of treatment plants, including Integration of mechanical equipment, tanks, vessels, pumps, filters, piping systems, valves, fittings and instrumentation.
Translate P&IDs and engineering requirements into detailed piping, motors, instrumentation and valves layouts, and coordinated 3D models.
Design piping routes, equipment arrangements, maintenance access, drainage and installation interfaces.
Design piping supports, including support arrangements, details and load considerations, in coordination with structural engineers.
Coordinate the 3D model with civil, structural, mechanical, electrical and instrumentation disciplines.
Perform model reviews and clash detection.
Engineering Drawings & Documentation
Prepare General Arrangement (GA) drawings, layouts, plans and sections.
Generate piping isometric drawings and construction details.
Prepare detailed drawings of tanks, vessels, columns and skids, including openings and connections.
Prepare piping support drawings and details.
Generate and validate Bills of Materials (BOM)
Ensure consistency between 3D models, P&IDs, specifications and engineering drawings.
Engineering Standards & Infrastructure
Establish, develop and maintain standardized 3D design procedures, engineering guidelines and drafting standards.
Build and maintain a comprehensive 3D component library, including equipment, piping components, valves, fittings, instrumentation and piping supports.
Develop and maintain AutoCAD Plant 3D catalogs, piping specifications (Pipe Specs), templates and component databases.
Establish standardized project templates, drawing formats, naming conventions and model structures.
Develop and maintain the digital design infrastructure, tools and workflows required for efficient and consistent engineering activities.
Lead the implementation of standardized 3D design methodologies and best practices across engineering projects.
Training & Professional Development
Lead technical training and knowledge transfer for engineers and designers in AutoCAD Plant 3D and 3D design methodologies.
Develop training materials, technical guidelines and internal working procedures.
Provide ongoing technical support, guidance and mentoring to engineering team members.
Requirements:
Education
Bachelor's degree (B.Sc. or equivalent) in Mechanical Engineering – advantage.
A degree in Environmental /Chemical /Water and wastewater Engineering or a related engineering discipline will also be considered.
Alternatively, a Mechanical Engineering diploma or equivalent technical qualification, combined with at least 7–10 years of proven experience in 3D plant design and piping engineering.
Previous experience with other 3D design and plant modelling software is a significant advantage, particularly for candidates who have worked as design engineers or piping designers with independent engineering responsibilities, rather than solely as CAD drafters.
Preference will be given to candidates with a strong practical engineering background in piping design, industrial process plants, and water and wastewater treatment facilities.
Professional Experience
Minimum 5 years of experience in 3D plant design and piping design.
Proven experience in water and wastewater treatment plants, desalination facilities.
Advanced proficiency in AutoCAD Plant 3D and AutoCAD.
Excellent written and spoken English is mandatory
, including the ability to conduct technical meetings, prepare engineering documentation and train engineers in English.
Strong engineering mindset, problem-solving abilities, attention to detail and ability to work independently with international multidisciplinary teams.
About the company:
A water solutions company offering end-to-end desalination, water treatment, and wastewater treatment services — from design and engineering through construction, operations, and maintenance, including full BOT (Build-Operate-Transfer) projects. The company has delivered projects at varying scales globally, from mega-scale installations to prefabricated units, with a focus on sustainability, energy efficiency, and ESG-aligned outcomes.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Quality Reviews
– Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
Stakeholder Collaboration
– Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
Quality Calibration & Internal QA Meetings
– Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
Performance Monitoring & Reporting
– Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
Coaching & Quality Improvement
– Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
Policy & Process Compliance
– Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
Continuous Improvement & QA Framework
– Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
AML
Projects & Program Enhancements
– Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
Ad Hoc Responsibilities
– Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage
5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required
Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards
Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis
High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation
Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоseniorRemote, Canada
leadSan Francisco, CA | New York City, NY; For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоjuniorPhilippines
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоГеография найма не уточнена
ОфисseniorBucharest
ГибридLondon, United Kingdom; Berlin, Germany
United States (Remote); We are looking for candidates in the US and Canada
Canada (Remote); We are looking for candidates in the US and Canada
ГибридleadGeneva, Switzerland; Design and maintain a standardized onboarding framework so new hires — across different hubs and time zones — receive consistent orientation to MSF Access's structure, culture, and expectations; Experience in working across different cultures and time zones
seniorNew York, NY, United States
УдалённоseniorRemote Poland; We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley
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