About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Responsibilities:
• Add and update products on the website and marketplaces
• Prepare and maintain product descriptions, photos, prices, and specifications
• Ensure product information, pricing, and stock availability are accurate and up to date
• Manage and structure product categories and catalogue content
• Optimize product content for SEO
• Conduct regular inventory and product availability checks
• Communicate with suppliers and other business partners
• Identify and establish cooperation with additional marketplaces
Requirements:
• Strong attention to detail and ability to work with large amounts of information
• Experience with e-commerce platforms or willingness to quickly learn
• Good organizational and time-management skills
• Confident English
• Valid Cyprus work permit, if currently based in Cyprus
Would be a plus:
• Previous experience in e-commerce, product listing, content management, or marketplaces
• Basic understanding of SEO
• Experience with Shopify or similar e-commerce platforms
• Russian language
We offer:
• Remote & office work format
• Official employment
• Staff discounts
• Modern working environment in central Limassol
• Opportunity to grow within a developing e-commerce business
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
HighLevel is an AI-powered business operating system providing infrastructure for agencies, entrepreneurs, and small and medium-sized businesses across more than 150 countries.
Задачи:
— Architect and ship multi-tenant, planet-scale commerce services covering checkout, subscriptions, payment orchestration, invoicing, and tax.
— Own domain models, protobuf and ConnectRPC API conventions, schema lifecycle, compatibility policies, and contract governance.
— Design resilient payment and distributed-system workflows using idempotency, retries, circuit breakers, outbox and Saga patterns, reconciliation, and graceful degradation.
— Establish auditability, observability, SLOs, incident response, disaster recovery, multi-region failover, and production excellence practices.
— Set platform standards for Kubernetes/GKE, Pub/Sub, Redis, Firestore, MongoDB, ClickHouse, CI/CD, security, compliance, and FinOps.
— Lead technical strategy through design reviews, postmortems, mentoring, hiring, interview standards, and cross-functional roadmap development.
Требования:
— 10+ years building and operating backend systems, including at least 5+ years with Go and 2–3+ years at Staff, Principal, or Tech Lead level.
— Deep expertise in protobuf, ConnectRPC/gRPC, API lifecycle management, versioning, compatibility, contract testing, and Buf.
— Strong distributed-systems knowledge, including idempotency, deduplication, ordering, backpressure, concurrency control, and event-driven architecture.
— Experience with GCP Pub/Sub, Redis, MongoDB, Firestore, ClickHouse, Kubernetes/GKE, autoscaling, multi-region topologies, and canary or blue-green deployments.
— Background in reliability engineering, testing, incident management, disaster recovery, security, PCI fundamentals, data governance, and technical documentation.
— Ability to collaborate across backend and frontend boundaries, including familiarity with Vue.js and TanStack Query.
Плюсом будет:
— Experience integrating payment service providers and local payment rails such as UPI, wallets, BNPL, cards, and 3DS2.
— Experience with active-active or multi-region systems, chaos engineering, traffic management, and OpenTelemetry at organizational scale.
— FinOps experience covering cost baselines, quotas, budget alarms, and workload right-sizing.
— Familiarity with PCI DSS, SOC 2, ISO 27001, and privacy regulations.
Условия:
— Global, remote-first organization with more than 2,000 team members across 10+ countries.
— Autonomous environment focused on initiative, ownership, clarity, and execution.
— Individual contributor role with organization-level influence and no direct reports.
— Opportunity to shape engineering standards, architecture, reliability practices, and developer workflows across teams.
О проекте
Международный проект в области AI Security, связанный с разработкой сред, которые помогают LLM-моделям проходить обучение с подкреплением для задач, связанных с кибербезопасностью. Эти среды содержат задания в различных областях кибербезопасности (пентестинг, реагирование на инциденты, эксплуатация, вредоносное ПО и т.д.), цель — создавать достаточно сложные задачи, чтобы модель допускала ошибки, но которые остаются решаемыми для профессиональных специалистов.
Важно: это не классическая позиция Pentester или Red Team Engineer. Основная задача — создавать сложные, но реалистичные и проверяемые security-сценарии, в которых LLM-модели совершают ошибки именно из-за недостатков в рассуждении (reasoning), а не из-за неоднозначных инструкций или ограничений среды.
Задачи:
— Проектировать security-сценарии для оценки и обучения LLM-моделей
— Создавать environments с использованием GitHub, Slack и других инструментов, встречающихся в реальной разработке
— Разрабатывать задачи, требующие сложного многошагового reasoning
— Моделировать реальные offensive security-сценарии (supply chain attacks, malicious pull requests, exploitation через GitHub Actions и другие техники)
— Проверять разработанные сценарии на нескольких frontier-моделях и анализировать причины их ошибок
— Формулировать ожидаемое поведение модели и описывать, почему конкретная ошибка считается reasoning failure
— Автоматизировать создание и проверку задач с использованием Python и других инструментов
Требования:
— 5+ лет практического опыта в Offensive Security, Application Security или Web Penetration Testing
— Практический опыт AI Red Teaming / LLM Security
— Глубокое понимание современных техник атак и поверхности атаки веб-приложений, API, GitHub, CI/CD и связанных экосистем
— Практический опыт проведения penetration testing и исследования безопасности приложений
— Опыт разработки на Python и/или JavaScript
— Навыки статического и динамического анализа кода (Python, JavaScript, Java)
— Умение самостоятельно исследовать новые направления, проектировать сложные сценарии и объяснять результаты своей работы
— Свободный английский язык (Upper-Intermediate / B2+)
— Практический опыт работы с современными LLM-моделями
— Понимание особенностей их работы, ограничений и типичных failure modes
— Интерес к AI Security и исследованию поведения LLM
— Опыт работы с Agentic AI, AI Agents или Model Evaluation
Будет большим плюсом:
— Опыт исследований безопасности GitHub Actions, CI/CD, Supply Chain Security
— Сертификаты OSWE, eWPTXv2, OWEE, OSWA или аналогичные
— Публикации, write-ups, участие в Bug Bounty, HackTheBox, TryHackMe, Pwn2Own или других исследовательских проектах
— Способность придумывать новые, не похожие на существующие сценарии атак, которые сломают сильную модель, исследовательское мышление и креативность
Условия:
— B2B-контракт (с ИП)
— Оплата в долларах США
— Part-time/Full-time: почасовая оплата за выполненные задачи, 1 задача занимает около 10-12 часов
— Локация — строго вне РФ/РБ
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
About the Role
Our client is building an open dataset of real, professional Photoshop work, published on HuggingFace under CC-BY-4.0, to evaluate how well AI systems understand creative editing. The work involves actual production tasks, not synthetic or staged demos.
What You'll Do:
— Complete Photoshop tasks from a client-provided creative brief, working at your normal professional standard
— Run a client-provided session recorder for the full duration of each task
— Deliver layered, production-quality PSDs along with final output
— Work independently, at your own pace, within the scope of each brief
— Contribute work that will be published openly for research use
What You Bring:
We're recruiting across six specializations and aiming for balanced coverage. Candidates should specify their specialization:
— Matte painting / digital environments
— Key visual / campaign compositing
— Game & UI assets
— Print & packaging pre-press
— Portrait / beauty retouching
— E-commerce / product retouching
Hard requirements:
— Apple Silicon Mac (M1 or later) with your own licensed copy of Photoshop; Intel Macs and Windows machines are not allowed
— Photoshop only; no Illustrator, Nuke, Blender, Procreate, or iPad workflows in the captured session
— No generative AI of any kind; all work must be manually executed
— Individual contributor; no teams, studios, or subcontracted work
— Comfortable publishing openly under CC-BY-4.0, meaning resulting work and session data will be freely available with attribution
— Demonstrable professional portfolio in at least one of the six categories above
Rate: $25/hr USD
Timeline:
This is an extremely urgent role with work starting immediately. Applicants should expect to be contacted and requested to complete account setup on September 9th, 10th, or 11th to be considered for this role.
Summary of Role: The Director, Case Management will lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI, our commercially available high-precision stem cell therapy. This individual will oversee a team of existing, high performing Cell Therapy Case Managers and be responsible for ensuring efficient, accurate, and empathetic case coordination across treatment centers. You will play a key role in refining Orca Bio’s post-launch customer service model and scaling the case management infrastructure. This role is a strong fit for someone who thrives in a launch-phase environment and is energized by the opportunity to shape how Orca Bio delivers exceptional customer service as it scales the safe, reliable delivery of TREGZI.
Travel Expected: up to 25%, primarily to Orca Bio office locations in the California Bay Area, or customer sites/conferences.
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. The company has 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and has raised US$310M+ from leading global investors. The team is Manila-based, globally distributed, and hybrid-first, spanning 45+ countries.
About the role:
You'll join the Python Development team to design and build new backend services, expanding engineering capacity so Salmon can launch strategically important new service lines.
What you'll do:
— Design and build new backend services in a microservice, event-driven environment, with reliability as the primary constraint.
— Coordinate architecture and integrations with the Core and RBB teams to keep cross-team delivery consistent.
— Contribute to the delivery of a major new service line, such as collections or cross-matching graphs, as business priorities take shape.
What you'll own:
— Own key components in the existing architecture and take on new service domains as they come up.
— Design service architecture and choose communication patterns between services.
— Instrument services with metrics for monitoring and alerting, and cover them with unit tests.
— Identify and resolve technical debt and architectural bottlenecks.
— Build and maintain shared libraries and tooling for recurring tasks.
— Explore and adopt new instruments, and bring your own ideas to how we build.
What makes you a strong fit:
— 3+ years of production experience as a Python backend developer.
— Strong Python skills including typing, testing, packaging, asyncio, threading, multiprocessing.
— Production experience with microservice architecture.
— Familiarity with event-driven systems such as Kafka.
— Experience with Docker and Kubernetes, preferably on AWS EKS.
Nice to have:
— Experience with AWS and Terraform.
— Knowledge of domain-driven design.
— Experience with a statically typed compiled language.
— Work experience in finance, antifraud or risk.
— Experience with graph databases and graph-based data models.
What we offer:
— Build what's next in Southeast Asian fintech.
— Ownership and flexibility.
— Stock option plan with four-year vesting and 25% cliff after the first year.
— Hybrid-first work model with fully remote work available for eligible roles and core collaboration hours from 12:00 to 19:00 Manila time (UTC+8).
— Company-provided tools and equipment.
— Office in Bonifacio Global City, Manila.
— Medical insurance support for you and your family through co-funding or reimbursement, depending on location and policy limits.
— Access to an internal mental health support specialist.
— 22 vacation days, Philippine public holidays, and 15 sick days.
— 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila.
Relocation and family support:
— Relocation support including flights, two weeks of accommodation, visas, paperwork, and logistics.
— Reimbursement of eligible pet relocation expenses.
— US$2,500 per year for flights home.
— Baby and family stipends for employees relocating to Manila: US$1,000 per month for each child under two and US$500 per month for each child aged two to 18.
Growth and team experience:
— Opportunities to learn and share expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications.
— Company-sponsored trips to Manila to meet and work with your team in person.
— Regular team offsites, sports activities, and team events.
— High-performing teams can earn a dedicated beach house week in Southeast Asia.
SeekOut is the leading Enterprise Talent Optimization Platform that companies use to quickly hire, grow, and retain great talent while focusing on diversity, technical expertise, and other hard-to-find skillsets. In 2022, SeekOut was named on the Forbes annual list of America’s Best Startup Employers and CEO Anoop Gupta was crowned GeekWire’s Startup CEO of the Year. Throughout 2021, SeekOut was ranked number two in the B2B category of The Information’s 50 Startups to Watch list, and was included on Madrona’s Intelligent Apps Top 40 list. Founded in 2017 by top executives and engineers from Microsoft, SeekOut has raised $189 million in funding, is backed by Tiger Global Management, Madrona Venture Group, Mayfield, and Founders Circle Capital and was valued at $1.2 billion in its recent Series C round.
Additional Information:
SeekOut offers great benefits including health/vision/dental, transportation subsidies, 401k, education budgets, ability to work remote, onsite parking (if/when we go back to the office), snacks/lunches, and more! We are an inclusive, open, energetic, caring team, that is learning and growing, pulling in the same direction to deliver out sized results, while still having fun.
SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination.
SeekOut is proud to be an equal opportunity employer. We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact HR@seekout.com.
About TestGorilla:
TestGorilla is a 100% remote company founded in 2020, building a skills-based talent discovery platform to replace reliance on resumes with scientific validation of skills. The company aims to place 1 billion people in their dream jobs and is currently scaling up.
About the role:
The Senior People & Talent Operations Partner owns People Ops as a product, including systems, compliance, and self-serve workflows that enable the People & Culture function to run efficiently. The role involves managing payroll, compliance, and HR systems across 35 countries, building AI/automation and self-serve layers, and working in a lean two-person team directly with the Head of People & Culture. The role requires autonomy, candid communication, empathy, structure, and organization.
Responsibilities:
— Uphold company behaviors and foster an inclusive, supportive culture.
— Design, build, and maintain a smart, automated, AI-enabled people journey from pre-boarding to off-boarding.
— Be the technical owner and orchestrator of the HR tech stack, ensuring tools are unified and integrated.
— Own non-Finance payroll, invoicing, contract administration, and compliance across all operating countries.
— Manage data privacy, recordkeeping, and the relationship with the Employer of Record (EOR) vendor.
— Configure and troubleshoot hiring tools to enable hiring managers to run searches independently.
— Maintain documentation for self-serve processes accessible to humans and AI agents.
— Collaborate to maintain a balance between self-serve and human involvement in People processes.
Requirements:
— Passion for TestGorilla's mission.
— Excellent written and verbal English communication skills.
— Experience building and owning sophisticated automations (Zapier, n8n, Make.com) as part of an integrated HR tech stack.
— Experience managing payroll, compliance, or HR operations across multiple countries, ideally with EOR or mixed entities.
— Deep, hands-on HRIS experience; HiBob experience is a plus.
— Product mindset focused on user feedback and iteration.
— Experience working in high-autonomy, async-first, remote-only environments.
— Ability to combine operational rigor with empathy and handle sensitive matters.
— Opinionated, candid, with strong feedback and stakeholder management skills.
— Typically 5+ years of relevant experience, but emphasis on ownership, impact, and progression.
Bonus skills:
— Experience with ATS or hiring platforms like Ashby, Greenhouse, or Lever.
— Experience with EOR providers such as Remote, Deel, or Oyster.
— HRIS implementation or migration experience.
— Experience supporting teams through organizational change.
Conditions:
— Hired as an Individual Contractor.
— Fully remote global team.
— Competitive base pay €56,520 - €70,650 plus Share Appreciation Rights (SARs), no bonus.
— Remote and flexible work with asynchronous hours.
— Remote work budget €1,000 per year or up to €2,000 from day one for laptop purchase.
— Learning and development budget of 3.5% per year with growth opportunities.
— Caregiver support including paid parental leave and tailored return-to-work.
— Unlimited and flexible time off policy.
Application process:
Candidates apply via the provided link and complete an AI-powered skills assessment. Hiring decisions are made by humans. Support and accommodations are available for assessments. Applications close September 20, with interviews following.
About Peec AI
Peec AI is the visibility platform for the age of AI search. The way people discover brands is being rewritten. ChatGPT, Claude, Google AI Mode and Copilot now sit between companies and their customers, and most brands have no idea what those models say about them. We built the platform marketing teams use to measure, understand and improve how they show up inside AI answers. We went from 0 to $15M ARR in 18 months. We're around 80 people, based in Berlin with a growing presence in New York, and we're moving fast enough that the people joining now are writing the playbook everyone after them will run. The core Peec AI product is how a brand sees itself inside AI search. Most of what it needs to become has not been built yet, and this PM will define and own it. We're looking for someone to decide what an entire product surface should be and then ship it.
What You'll Do
— Take new product areas from nothing to shipped, owning the problem end to end
— Define what a brand's presence inside AI search should look like, working directly with our founders and customers on a category that is still being written
— Go broad on the problem space before narrowing on solutions, and hold that discipline when everyone wants an answer immediately
— Partner with Data, Engineering and Design to build and launch AI-native features at scale
— Set the bar for how the product looks and feels, not just what it does
— Own the customer relationship for your product area. Discovery calls, onboardings, and see people actually use what you built
Who You Are
— 3+ building excellent software products, ideally at a startup or fast-moving company
— You have built new products rather than maintained and improved existing ones, and you can point to what you shipped
— Experience shipping AI-powered products and systems that operate at scale
— Genuine design judgement
— Technical enough to work as a peer with engineers and data scientists
— Experience in a product-led growth environment
— You operate with very little direction. You pick up an ambiguous area and come back with a direction
— Excited to be in our Berlin office five days a week
— We care more about what you have built than how long you have been building. If you have fewer than three years but the work speaks for itself, apply anyway.
Bonus Points
— A design background, or a portfolio of things you have designed yourself
— Previous founder experience
— Background in Computer Science or a technical field
— Previous experience building AI-driven or search-related products
What We Offer
— Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
— Regular team events and off-sites
— Aggressive equity compensation package
— Paid Dinner & Uber home when working late
— The most beautiful office space and work environment in Berlin
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Anthropic is an AI safety and research company building reliable, interpretable AI systems like the Claude family of large language models.
About the role
Prompts specify what Claude does. Evals measure whether it did. The Product Prompt and Eval Design team handles both for product design: the system prompt greeting new users, tool descriptions deciding whether Claude searches, instructions maintaining quality, and evals testing all of it. The role focuses on building evals that check prompts, the harness running them, and tools enabling designers to do this work independently. It involves close collaboration with surface owners, engineers, and prompt engineering teams during model releases.
Key responsibilities:
— Write and revise prompts behind Claude's tools, features, and behaviors on product surfaces; test, fix, ship, and confirm prompts.
— Build graders to validate prompt fixes and rerun on new models; automate evals from designers' rubrics and analyze transcripts.
— Develop visual, low-code eval tools for designers without engineering help: assemble comparison sets, convert rubrics into graders, compare prompt variants, and present results.
— Observe designers using tools and simplify them.
— Support model releases by testing surfaces, writing prompt fixes and migrations, and creating prompts for new features.
— Establish and scale the eval harness to test 50-100 tools with reliable settings, maintain eval stability across models, and diagnose regressions.
— Package issues unfixable by prompting for training, including graders, human-feedback questions, and good/bad pairs.
Minimum qualifications:
— Production-quality Python.
— Experience building and maintaining evaluation pipelines for LLM products: graders, rubrics, comparison sets, regression suites, and their orchestration.
— Experience creating internal tools with user-friendly interfaces for non-coders.
— Experience setting up test harnesses, sandboxing tool calls, and stabilizing settings for comparable runs.
— Experience shipping prompts or working closely with prompt shippers, understanding prompt failures across models.
— Ability to read transcripts beyond scores.
Preferred qualifications:
— Experience within a model-launch cycle.
— A/B testing experience linking offline evals to online outcomes.
— Front-end or notebook-to-app experience and insights on eval result legibility.
— Experience converting product rubrics into training signals: graders, human-feedback questions, or preference pairs.
— Concern for Claude's behavior for users, beyond metric changes.
Logistics:
— Minimum education: Bachelor’s degree or equivalent.
— Location-based hybrid policy: at least 25% office presence expected.
— Visa sponsorship available with legal support.
Anthropic values diversity and encourages applications from underrepresented groups. The company emphasizes AI safety and ethical implications, fostering a collaborative environment focused on impactful AI research.
Compensation:
— Annual salary range: $305,000 - $385,000 USD.
Work location:
— Hybrid in San Francisco or New York offices.
About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration.
Impact of a Customer Retention Manager:
As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models.
What to expect:
— Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close.
— Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools.
— Own direct outreach to smaller and long-tail accounts by proactively building relationships.
— Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions.
— Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies.
— Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation.
— Negotiate pricing, contract terms, and multi-year agreements within company guidelines.
— Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals.
— Collaborate closely with internal teams to support retention strategy and customer engagement.
What you bring:
— Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration.
— Commercial negotiation skills for pricing, contract terms, and multi-year agreements.
— Ability to identify at-risk accounts early and collaborate on save strategies.
— Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes.
— Solid understanding of customer health scoring, lifecycle automation, and retention strategy.
— Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives.
— Comfort operating across customer-facing engagement and systems/process design conversations.
— Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations.
Where we hire:
Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries.
How we hire:
Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required.
What we offer:
— A product with positive impact as a proud B Corp.
— Recognized workplace by Forbes and France’s Best Workplaces for Women.
— Flexible, open, and inclusive culture valuing employee voice.
— Global diverse team.
— Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here:
Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.
Impact of a Billing Systems Architect
As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.
You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.
Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free.
What to expect
Billing Infrastructure & Administration:
Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
System Operations & Maintenance:
Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
Data Ingestion & Analysis:
Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
Integrations & API Management:
Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
Revenue Recognition Alignment:
Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
Cross-Functional Collaboration:
Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
Data Integrity & Migration:
Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.
What you bring
Q2C Platform Experience:
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
Data & Technical Skills:
Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
Modern Pricing Expertise:
Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
Revenue Recognition Knowledge:
Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
Cross-Functional Communication:
Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
Problem Solving & Troubleshooting:
A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.
Bonus points
Experience with DigitalRoute mediation software or Kafka event-stream data intake
Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Background supporting system migrations from implementation partners into internal teams
Where we hire
Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship.
How we hire
Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required.
What we offer
A product you can believe in as a proud B Corp.
Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women.
A culture valuing voice, flexibility, openness, and inclusivity.
A global team with diverse backgrounds.
Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here
Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.
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