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Location: Belgrade, Serbia; Yerevan, Armenia; Almaty, Kazakhstan Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Customer Success Manager to join our team ! Your main tasks will be: Consulting our customers on all raised questions related to our websites; Working timely, speedily, and effectively with customer requests; Resolving all customer issues with the goal of customer retention; Promoting our websites to the customers upon opportunity; Maintaining a high level of service quality. We expect from you: You are fluent in English ( Japanese, Spanish, Chinese would be considered a benefit); You have experience working with international customers; You have fast typing skills in English; You are a quick learner, and you can absorb large volumes of information; You can psychologically analyze people and be sensitive to their emotions; You can swiftly navigate through difficult situations and adapt to fluctuating circumstances; You can come up with and provide professional solutions to complicated cases; You are stress resistant, energetic, and never hesitant to show initiative; You have a ‘can-do’ attitude, and you believe that ‘everything is possible’; You can provide an outstanding quality service. What do we offer: REMOTE OPPORTUNITY to work full-time; Convenient day shift 11 am to 8 pm UTC+0 (Wednesday and Thursday off); The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Scoring Technician (RPSGT or RRT-SDS), you will play a critical role in ensuring the accuracy and quality of home sleep study interpretations through expert manual review and scoring. Perform manual review and scoring of home sleep studies in accordance with AASM scoring guidelines and company protocols.

Location: Philippines About the Role We are seeking a proactive, articulate Virtual Appointment Verification & Patient Scheduling Coordinator to manage appointment confirmations, schedule updates, and patient recall workflows for our Cardiology practice. Your primary focus is driving schedule accuracy and patient retention—confirming upcoming visits, recovering lost appointments, and persistently reaching out to overdue, canceled, or no-show patients to get them back on the schedule. Because our patient population skews older, you must possess a warm, patient phone demeanor with clear, easy-to-understand speech. This role may also expand to handle inbound scheduling calls. Requirements Key Responsibilities 1. Appointment Verification & Schedule Accuracy Review upcoming clinical schedules in Epic to verify appointment statuses. Conduct high-volume outbound confirmation calls, identifying reschedules and cancellations early to optimize physician calendars. Accurately document all patient communications in Epic and escalate urgent patient or clinical concerns to the care team. 2. Patient Recall & Lost-to-Follow-Up Recovery (Core Priority) Proactively identify and track patients who are overdue for cardiology follow-ups, canceled without rescheduling, or missed recent visits (no-shows). Execute structured, multi-attempt outbound outreach campaigns to reactivate and reschedule patients. Maintain clean follow-up lists in Epic, tracking every patient until their visit is secured or the file is formally closed out. Exercise warm persistence without being pushy, ensuring senior patients feel supported rather than rushed. 3. Inbound Patient Calls & Scheduling Support (Future Scope) Answer incoming scheduling calls, handle reschedules, answer basic visit logistics, and take clear messages. Route clinical questions to the appropriate cardiology staff and follow up on pending patient inquiries. Communication & Phone Standards (Critical) Speech Clarity: Exceptionally clear, well-paced, easy-to-understand voice over the phone—essential for communicating effortlessly with older adult cardiology patients. Tone: Professional, empathetic, patient, and confident; capable of sounding warm and natural without relying on rigid scripts. Active Listening: Attentive and reassuring phone presence when dealing with anxious or senior callers. Qualifications & Requirements Experience: 2+ years supporting a U.S. medical practice in appointment scheduling, patient recall/reactivation, and outbound confirmation calls. System Knowledge: Hands-on EMR/EHR experience and strict adherence to HIPAA guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and comfort with web-based VOIP phone systems. Organization: Self-motivated with strong follow-through to manage large recall lists independently. Preferred Qualifications EMR: Direct, recent experience using Epic . Specialty: Background in Cardiology or managing care for older patient demographics. Language: Bilingual English/Spanish (Fluent in both languages). Call Handling: High-volume outbound calling experience paired with front-office/receptionist background.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a high-energy, bilingual Medical Front Desk Receptionist to support our client’s fast-paced Cardiology practice. The ideal candidate has prior hands-on experience in a high-volume outpatient setting, possesses non-negotiable expertise in eClinicalWorks (eCW) , and is confident in executing real-time insurance verifications, managing busy phone lines, and maintaining seamless patient flow in a dynamic clinical environment. Key Responsibilities: Patient Reception & Intake: Greet incoming cardiology patients, execute check-in/check-out procedures, collect copays, and update demographics directly within eClinicalWorks. Insurance Verification & Authorizations: Conduct real-time eligibility checks, verify primary/secondary insurance coverage, and confirm pre-authorizations for specialized cardiac testing and consultations. High-Volume Call Management: Answer incoming multi-line phones, triage urgent patient needs, take accurate clinical messages, and route calls to medical assistants or providers. Clinic Flow Coordination: Keep the lobby organized, manage patient wait times, and communicate scheduling shifts to clinical staff to keep the practice running on time. Schedule & EMR Management: Book and reschedule patient appointments, manage telephone encounters, and handle incoming electronic communications within eCW. Requirements eClinicalWorks (eCW): Proven, hands-on experience navigating eCW for scheduling, telephone encounters, and patient demographic updates ( strictly non-negotiable ). Bilingual Fluency: Fully bilingual in English and Spanish with clear, professional communication skills in both languages ( strictly non-negotiable ). Insurance Verification: Prior experience verifying commercial, Medicare, and Advantage plans, reading copay/deductible breakdowns, and confirming coverage requirements. Specialty Experience: Prior work in a cardiology clinic or fast-paced specialty practice is a strong plus. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 9 am to 5 pm EST.

Location: Philippines About the Role: We are seeking an experienced and detail-oriented Virtual Medical Biller to manage the complete revenue cycle for family practice and primary care physician accounts. In this remote role, you will oversee day-to-day medical billing operations to maximize collection rates, minimize accounts receivable (A/R) days, and ensure accuracy across all patient billing lifecycles. Requirements Key Responsibilities: 1. End-to-End Revenue Cycle Management: Manage the full medical billing cycle from patient registration and insurance verification to charge entry, claim submission, and payment posting. 2. Claims Scrubbing & Submission: Ensure electronic claims are meticulously reviewed and scrubbed prior to submission to reduce initial rejection and denial rates. 3. Denials Management & Appeals: Proactively track, analyze, and appeal denied or rejected claims with commercial payers, Medicare, and Medicaid. 4. Accounts Receivable (A/R) Follow-Up: Regularly work aging reports, follow up on unpaid claims, and resolve billing discrepancies with insurance carriers. 5. Patient Billing & Support: Handle patient billing inquiries, set up payment plans, and assist with financial clearance when necessary. 6. Compliance & Accuracy: Ensure all billing practices comply with HIPAA regulations, payer guidelines, and coding standards. Qualifications & Requirements: - Experience: Minimum of 2 years of dedicated medical billing experience specializing in full revenue cycle management. -Specialty Experience: Proven track record working with Family Practice or Primary Care physician practices. -EMR/EHR Proficiency: Hands-on experience and deep familiarity with Athenahealth and/or AdvancedMD electronic medical record systems. -Technical Skills: Strong understanding of ICD-10, CPT, and HCPCS coding, medical terminology, and insurance verification workflows. -Communication & Organization: Excellent written and verbal communication skills, with the ability to work independently in a remote virtual environment. - Reliable and able to commit long term for this role.

Location: Philippines We are seeking an articulate, highly organized, and dependable Virtual Front Desk & Patient Communications Coordinator to join our team in supporting a high-volume U.S. medical practice. In this front-line remote role, your primary focus will be managing inbound and outbound patient communications, coordinating provider schedules, and maintaining clean patient records. As a secondary responsibility, you will assist with verifying insurance eligibility and processing prior authorizations through payer portals. Because this position requires extensive daily interaction with U.S. patients, medical staff, and insurance representatives over the phone, hands-on proficiency with AthenaOne EHR and exceptional, accent-neutral verbal English communication are absolute, non-negotiable requirements. You must be comfortable managing high call volumes via RingCentral , operating independently under standard practice protocols, and handling confidential patient records in full compliance with HIPAA regulations. Working Environment & Core Schedule Role Title: Virtual Front Desk & Patient Communications Coordinator Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, Standard U.S. Business Hours (e.g., 8:00 AM – 5:00 PM EST / CST / PST) Core Technology Stack: AthenaOne EHR , RingCentral (VoIP & Messaging), Insurance Payer Portals, Secure Practice Email Primary Scope: Inbound/Outbound Phone Triage, Patient Scheduling, Front Desk Records Management, Secondary Insurance Eligibility & Prior Authorization Support Top 3 Daily Tasks Inbound/Outbound Call Management: Answer high-volume patient calls and voicemails via RingCentral, address routine inquiries, route clinical concerns to medical staff, and document phone interactions in AthenaOne. Patient Scheduling & Calendar Coordination: Book, reschedule, and confirm consultations and follow-up visits, follow up on no-shows/cancellations, and optimize provider schedules in AthenaOne. Insurance Eligibility & Prior Authorization Support: Perform real-time benefits verification, initiate and track prior authorization requests across payer portals, and log authorization status updates in AthenaOne. Core Responsibilities Patient Communications & Call Handling: Manage heavy phone call traffic via RingCentral, providing warm, professional, and clear verbal communication for scheduling, general practice inquiries, and follow-ups. Appointment Scheduling: Execute patient scheduling in accordance with practice-specific provider rules, send pre-appointment instructions, and actively manage recall/wait lists. Front Desk Records Administration: Collect and update patient demographic data, insurance information, and medical histories inside AthenaOne EHR , ensuring full data accuracy. Insurance Eligibility & Benefits Verification: Verify commercial, Medicare, and Medicaid coverage prior to appointments to determine active benefits and patient cost-sharing responsibilities. Prior Authorization Tracking: Prepare, submit, and monitor prior authorization requests for diagnostic tests, specialty procedures, and medications, escalating complex denials or urgent needs to clinical leads. HIPAA Compliance & Team Coordination: Route patient chart notes and clinical messages securely to providers while adhering strictly to HIPAA privacy policies. Requirements AthenaOne EHR Mastery: Direct, hands-on operational experience navigating AthenaOne EHR for appointment scheduling, patient demographic updates, and chart documentation. Medical Front Desk Experience: Proven background managing high-volume inbound/outbound calls and front-desk workflows in a U.S. medical clinic or virtual assistant setup. Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension during fast-paced calls. Patient Scheduling & Prior Authorization Background: Demonstrated proficiency in booking complex patient appointments and executing prior authorization requests through insurance portals. HIPAA Compliance Knowledge: Solid understanding of U.S. healthcare workflows, medical terminology, and HIPAA patient privacy regulations. Remote Workspace Setup: Dedicated, private home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. Preferred Qualifications Hands-on experience using RingCentral or comparable cloud-based VoIP platforms. Prior experience supporting a high-volume, multi-provider U.S. medical practice. Deep experience navigating major U.S. insurance payer portals (Availity, Optum, NaviNet) for real-time eligibility and prior authorizations. Ideal Candidate Profile You are a sharp, articulate front-desk professional who thrives in a fast-paced clinical setting. You navigate AthenaOne and RingCentral effortlessly, manage high call volumes with patience and warmth, and keep patient schedules and insurance authorizations running smoothly.

Location: Philippines We are seeking an experienced, detail-driven Medical Biller – Dermatology to manage end-to-end revenue operations for a fast-paced dermatology practice. In this role, you will lead claim creation, code auditing, complex modifier validation, and aggressive denial resolution to maximize reimbursement. The ideal candidate brings specialized expertise in general, surgical, and cosmetic dermatology billing, exhibits expert command over modifier applications, and possesses recent, hands-on experience using ModMed (Modernizing Medicine) . Working Environment & Core Schedule Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time) Core EHR/Billing System: ModMed (Modernizing Medicine / EMA) Camera-On Shift Requirement: Agreement and ability to maintain an active, camera-on presence throughout the entire 8-hour shift—required for efficiency, real-time communication, and seamless collaboration with the team of virtual assistants supporting the practice. Top 3 Daily Tasks Dermatology Coding & Claim Auditing: Review and audit CPT, ICD-10, and HCPCS codes for medical, surgical, and cosmetic procedures prior to clearinghouse submission. Denials, Appeals & Reconsiderations: Investigate rejected or denied claims, correct coding/modifier errors, submit clean claims, and file formal appeals. Payer Follow-Up & Claims Resolution: Conduct proactive follow-up on unpaid or underpaid claims with commercial and government carriers to maintain cash flow. Core Responsibilities Code Verification & Auditing: Audit provider documentation to verify CPT, ICD-10, and HCPCS coding for accuracy, medical necessity, and compliance before billing. Complex Modifier Application: Apply and audit specialty modifiers (e.g., 25, 59, XS, XE, XP, XU) to prevent bundling and procedure-to-procedure (PTP) denials. Denial Investigation & Resolution: Perform root-cause analysis on claim rejections, revise coding, attach necessary clinical documentation, and resubmit claims promptly. Appeals Management: Draft and submit formal reconsideration letters and clinical appeals for complex or high-value denials. ModMed Workflow Oversight: Navigate ModMed's billing queues, claim scrubbers, and ERA posting modules to keep practice A/R current. Collaborative Remote Team Engagement: Maintain active video connection throughout the shift to facilitate immediate communication, team syncs, and operational alignment with co-VAs. Requirements Required Qualifications Certification: CPB (Certified Professional Biller) or CBCS (Certified Billing and Coding Specialist) or CMRS (Certified Medical Reimbursement Specialist) Certification Specialty Billing Background: Proven medical billing experience specifically supporting a Dermatology practice. Dermatology Coding Command: Solid proficiency in dermatology-specific CPT, ICD-10, and HCPCS coding guidelines. Advanced Modifier Mastery: Deep, practical familiarity with complex dermatology modifiers (e.g., Modifier 25, 59, XS/XE/XP/XU). Claims & Denials Expertise: End-to-end experience submitting clean claims, troubleshooting rejections, and filing formal appeals. Camera & Workstation Compliance: Commitment to maintaining an active camera-on presence for the entire 8-hour shift in a private, quiet, HIPAA-compliant workspace. Remote Setup: Dedicated PC/Mac, high-speed internet connection, backup internet solution, and a clear USB headset. Highly Preferred Qualifications Software Mastery: Hands-on experience using ModMed (Modernizing Medicine / EMA) . Leadership Experience: Previous experience as a Billing Supervisor, Team Lead, or Senior Claims Specialist is a strong plus. Ideal Candidate Profile You are a sharp, analytical dermatology biller who knows ModMed inside and out. You understand how to read provider notes, catch bundling errors, apply X-modifiers with precision, and relentlessly pursue uncollected insurance claims until resolved.

Location: București, Romania Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Trainee Tax Analyst to join our team in Bucharest, Romania! About the job: You will have exposure to a wide range of international tax matters, and the opportunity to work with experienced tax professionals in a multinational environment. Hands-on experience across multiple jurisdictions with a supportive environment focused on learning, development, and career growth. As well as the possibility to progress into a more senior tax role as experience and responsibilities grow. What You'll get to do: Assist with the preparation and coordination of tax compliance obligations for group entities. Support the collection, review, and organization of information required for tax filings and reporting. Liaise with tax authorities and assist with administrative aspects of tax correspondence and inquiries. Collaborate with internal stakeholders, including Finance, Legal, Treasury, and external advisors. Maintain tax records, documentation, and compliance trackers. Assist with tax registrations, compliance monitoring, and other tax-related administrative matters. Provide general administrative support to the Group Tax team. Support senior team members with day-to-day tax projects, research, reconciliations, and compliance activities. Assist in the improvement and maintenance of tax processes, procedures, and internal controls What we’re looking for: Bachelor’s / Master’s degree (Accounting, Economics, Finance, Statistics, Mathematics or related fields). Recent graduate (Internship 3 months) or candidate with up to 1-2 years of work experience (Junior). Previous internship, volunteering, or work experience in accounting, taxation or finance is considered an asset. Strong command of English, both written and spoken. Interest in taxation, tax compliance, and international business. Good working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and internet-based research tools. Strong attention to detail and organizational skills. Proactive attitude and willingness to learn. Ability to manage multiple tasks and meet deadlines. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Answer calls and assist patients. Verify insurance & update patient information.

Location: Philippines About the Role We are seeking an organized, detail-oriented Surgical Coordinator & Patient Scheduler to oversee end-to-end surgical scheduling and patient coordination. In this role, you will be the central operational link between patients, surgical facilities, and our clinical team. You will communicate procedure details directly to patients, manage required surgical documentation, follow up on outstanding pre-operative requirements, and maintain an optimized, conflict-free surgical calendar. Requirements Key Responsibilities 1. Surgical Scheduling & Calendar Management Coordinate and schedule surgical procedures across providers, operating rooms, and surgical centers. Align surgeon availability, facility block times, and patient preferences to keep the surgical schedule organized and fully optimized. 2. Patient Communication & Procedure Guidance Communicate directly with patients via phone and email regarding upcoming surgical procedures, arrival times, and facility guidelines. Walk patients through procedure expectations, answer logistical questions, and provide clear pre-operative instructions. 3. Surgical Documentation & Pre-Op Requirements Collect, verify, and organize all necessary surgical documentation, including consent forms, physician orders, and clearance notes. Proactively track and follow up on outstanding surgical requirements (e.g., lab work, cardiac/medical clearances, imaging) to prevent procedure delays or cancellations. 4. Clinical Team & Facility Coordination Maintain continuous communication with physicians, clinical staff, and surgical facility schedulers to resolve conflicts and update schedule changes in real time. Ensure all clinical notes, surgical packets, and required materials are finalized and accessible to the care team well before the surgery date. Qualifications & Requirements Experience: 2+ years of medical scheduling experience, with direct background in surgical coordination and procedure management. Workflow Expertise: Solid understanding of surgical clearance processes, pre-op document tracking, and facility block scheduling. Communication: Clear, professional, and empathetic verbal and written English skills for patient and provider interactions. Technical Proficiency: Experience managing Electronic Health Record (EHR/EMR) systems, digital calendars, and cloud communication platforms. Organization: Exceptional multi-tasking skills and attention to detail to track multiple patient requirement lists simultaneously without missing deadlines.

Location: Philippines About the Role We are seeking an outgoing, articulate, and customer-service-driven Patient Outreach & Referral Coordinator to lead our patient engagement and referral management workflows. In this role, your primary responsibility will be connecting directly with patients via phone calls and text messaging. You will manage incoming/outgoing specialist referrals, conduct proactive outreach to patients to guide them through care steps, and ensure seamless follow-up. If you naturally enjoy speaking with people, building rapport over the phone, and providing a warm customer service experience, this position is ideal for you. Requirements Key Responsibilities 1. Phone & Text Patient Outreach Conduct outbound phone calls and send text communications to connect with patients regarding appointment reminders, care updates, and follow-ups. Serve as an empathetic, friendly, and reassuring point of contact for patients navigating their care plans. Maintain high call volume standards while ensuring every patient feels listened to and supported. 2. Referral Management & Specialist Tracking Process, log, and track inbound and outbound patient referrals to external specialists and diagnostic centers. Perform follow-up outreach with specialist offices and diagnostic facilities to confirm appointment dates and obtain clinical consult notes. Keep patients continuously updated via phone or text on the status of their pending referrals. 3. Customer Service & Patient Retention Apply strong customer service skills to answer patient inquiries, address concerns, and de-escalate patient frustration over the phone. Reach out to overdue or un-scheduled patients to assist them in getting their required care booked promptly. Document all phone conversations, text exchanges, and referral tracking updates accurately in the practice Electronic Health Record (EHR) system. Qualifications & Requirements Communication Excellence: Flawless, exceptionally clear spoken and written English with a pleasant, warm telephone voice and active listening skills. Phone & Customer Service Experience: Prior experience in customer service, call handling, or patient communication roles where phone interaction was a primary duty. Interpersonal Passion: A genuine enjoyment of phone communication and connecting with patients empathetically throughout the day. Referral Workflow Familiarity: Experience or familiarity with medical referral processing, specialist outreach, and patient tracking logs. Technical Setup: Quiet home office environment, noise-canceling headset, reliable high-speed internet, and comfort with web-based phone/texting tools and EHR systems.

Location: Armenia; Lebanon We are seeking a bilingual, detail-oriented Front Desk / Medical Admin Specialist to support a high-volume Family & Internal Medicine practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation. Key Responsibilities: Patient & Phone Management: Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care. Appointment Scheduling: Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system. Insurance & Authorizations: Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery. Clinical Administrative Support: Handle prescription refill requests following practice protocols and assist with daily administrative workflows. Data Management: Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation. Requirements Language Proficiency: Superior written and verbal communication skills in both English and Armenian (strictly required). Experience: 1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity. (Candidates with strong administrative experience in other medical specialties will also be considered.) Core Competencies: Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management. Technical Skills: Proficiency in Microsoft Office Suite, specifically Excel. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.

Location: European Union At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains - from doctors and lawyers to physicists and engineers - and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages . We are a well-funded startup with an enviable portfolio of clients including Anthropic , Amazon , Microsoft , Poolside , Recraft , and Shopify . Recently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation from Mikhail Parakhin , CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA , UK , the Netherlands , Serbia , and more. What this role is about (& Project details) Our team builds the systems that detect and stop fraud on the Toloka platform. Fraud here is a moving target: bad actors adapt quickly, test our defenses, and increasingly use automation and LLMs to get around them. The same technologies give us a lot of room for new ideas, and we’re looking for someone to help us stay ahead. You’ll sit at the intersection of analytics and applied ML. You’ll dig into data, find patterns nobody has noticed yet, turn them into hypotheses, and then into working defenses: models and automated pipelines running in production. What you'll actually do Explore data to find new fraud patterns, anomalies, and insights, and to understand how fraudsters operate. Design metrics that show how our protection works, and build dashboards and charts that make them visible. Generate hypotheses from data and test them rigorously. Turn validated hypotheses into production solutions: rules and heuristics, ML models, and LLM-based approaches. Build and maintain data pipelines (SQL, Python, Airflow) that keep our defenses running and up to date. Think like an attacker. Anticipate how a new defense could be bypassed, and design it to hold up from day one. Own your area end to end: from the first insight to a deployed solution and its ongoing monitoring. Help shape anti-fraud rules and policies, including how we define and classify fraud. What we evaluate Analytical thinking. You can frame a vague problem, choose the right metrics, and draw sound conclusions from messy data. Hypothesis-driven approach. You generate ideas from data and know how to test them properly. SQL. You write confident, efficient queries on large datasets (ClickHouse experience is a plus). Python & ML. You can build features, train and evaluate models, and ship them to production. Practical experience with LLMs is a plus. Data pipelines. You have working experience with Airflow or similar orchestration tools. Product sense. You understand the trade-offs of protection: false positives, impact on honest users, and cost. Nice to have, none required Hands-on experience in anti-fraud, trust & safety, risk, or abuse prevention (a big plus). Experience with anomaly detection, graph analysis, or behavioral modeling. Experience applying LLMs to analytical or classification tasks. Experience with Databricks. Experience with crowdsourcing or data annotation platforms. What we can offer You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector. Competitive compensation package including base salary , bonus , and ESOP . Flexibility: we offer remote or hybrid employment. You will also design with your manager a workday that works best for you; Paid PTO and benefits will vary depending on location. IT setup and home office allowances. Personal and career development: we support employee’s ambition for professional development and encourage them to implement their ideas in their projects; [Important Notice] Scam Alert Regarding Fake Job Postings It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware: Official Communication: Our recruiting team will only contact you from an official " toloka.ai " email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc,  or other personal or seemingly business email accounts. Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process. Official Listings: All legitimate job openings are posted on our official careers page: https://toloka.ai/careers#job-list What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it. Thank you for your vigilance!

Location: United States Company Intro At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages . We are a well-funded startup with an enviable portfolio of clients including Anthropic , Amazon , Microsoft , poolside , Recraft , and Shopify . Recently, we secured strategic investment led by Bezos Expeditions with participation from Mikhail Parakhin , CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA , UK , the Netherlands , Serbia , and more. We are headquartered in Amsterdam. About position We're seeking a Freelance AI Data Project Manager who will join our Delivery team and will build, drive and maintain our client’s solutions. Joining us in this role means you will lead a virtual cross-functional team managing successful project implementation. This involves both client communication and internal coordination. The team consists of talented engineers of different kinds, supply managers and other departments on an ‘as needed’ basis. This is a key role for us to ensure we deliver the best possible experience for our clients and enable us to constantly grow our business. Example Projects SFT (supervised fine tuning) data generation pipeline producing thousands of prompts and completions weekly across several languages and domains of knowledge; Evaluation pipeline helping to estimate LLMs’ responses quality and reaching a throughput of hundred thousands weekly; A red-teaming project helping to collect malicious prompts of different kinds to ensure models’ safety. Key Responsibilities Take ultimate ownership for all delivery team projects, including data quality, delivery timelines, unit economics and overall transparency for stakeholders; Lead a cross-functional delivery team ensuring projects are on track, any issues and risks are highlighted and resolved proactively; Own operations of the delivery team: including internal and external communication, activities planning, posting summaries and status updates, conducting retros etc.; Drive and motivate the team, seek out change to increase the organization’s efficiency; Help roll out improvements to the delivery team focussing on increased adoption and providing feedback for further improvements. Qualifications Experience leading technical cross-functional teams ; Experience managing complex projects including discovery, decomposition, scope planning, implementation and adoption; Client facing experience ; Being generally agile, able to switch quickly to new domains and subjects; Consulting , Tech , Competitors background is a big plus; Good understanding of LLMs and their life cycle in particular; Experience in data generation ; Experience and proactiveness in suggesting process changes is appreciated; Proven experience in the AI space , including working with clients and managing teams or projects at scale. What we can offer Personal and career development: we support employee’s ambition for professional development and encourage them to implement their ideas in their projects; Flexibility: we offer remote or hybrid employment. You will also design with your manager a workday that works best for you; Paid parental leave and sick leave; Medical insurance fully covered for the employee; 25 vacation days per year [Important Notice] Scam Alert Regarding Fake Job Postings It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware: Official Communication: Our recruiting team will only contact you from an official " toloka.ai " email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc,  or other personal or seemingly business email accounts. Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process. Official Listings: All legitimate job openings are posted on our official careers page: https://toloka.ai/careers#job-list What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it. Thank you for your vigilance!

Location: Nicaragua; Honduras; El Salvador; Guatemala; Ecuador; Philippines We are seeking an assertive, client-focused Case Manager to support our Employment Law practice. The ideal candidate owns the client relationship end-to-end and drives matters forward from intake through resolution—managing clients, following up with employers, and maintaining strict compliance with case deadlines. Key Responsibilities: Intake & Onboarding: Screen incoming leads for case viability (timeline, employer size, damages), gather employment records (pay stubs, offer letters, handbooks, communications), and track retainer agreements. Employer & Counsel Liaison: Serve as the main point of contact for employers and opposing counsel to request personnel files and payroll records, track responses, and escalate non-compliance to the lead attorney. Client Relationship Management: Maintain clear, empathetic, and steady communication with clients navigating high-stress emotional and financial situations across a multi-month case cycle. Deadline & Calendar Ownership: Manage critical administrative and statutory deadlines, including CRD/EEOC charges, right-to-sue letters, LWDA PAGA notices, statutes of limitations, and arbitration schedules. Arbitration & Administrative Hearings: Coordinate JAMS/AAA filings, fee payments, and scheduling. Book CRD/EEOC mediations and Labor Commissioner wage claim hearings. Discovery & Trial Prep Support: Track discovery deadlines, organize document productions, prepare initial template drafts for attorney review, schedule depositions, and build comprehensive mediation packets. Damages & Records Coordination: Collect mitigation records (EDD benefits, job search logs, new employment verification), obtain medical/therapist records for emotional distress claims, and coordinate with expert witnesses and parallel Workers' Comp counsel. Post-Settlement Administration: Oversee execution of releases, track settlement funds, handle wage vs. non-wage allocation, and complete formal file closing procedures. Case Tracking: Maintain updated case statuses, calendar entries, and cost logs in [Software] . Requirements 2+ Years of Employment Law Case Management: Direct, hands-on experience in employment law case management. (General employment paralegal experience without case ownership does not qualify). Employer Communication Experience: Proven track record conducting employer/HR records requests, asserting follow-ups, and coordinating with opposing counsel. End-to-End Client Ownership: Outstanding phone presence with a calm, professional, and empathetic approach to managing clients during stressful legal matters. Statutory Deadline Tracking: Demonstrated experience tracking administrative deadlines, right-to-sue letters, and statutes of limitations. Strong Written & Verbal English: Excellent written communication for drafting formal requests, professional email updates, and attorney briefings. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 9am - 5pm PST.

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are looking for a Senior GRC Analyst to join our Technical Compliance team and own the recurring risk, vendor, findings, and governance work that keeps Garner’s security program operating well between audits. You will run our risk risk register, manage third party risk, drive security findings to resolution, deliver security training and run the operating cadence of our security governance program. You will partner with all departments across the company so that risks are identified early, decisions are made deliberately, and remediation actually gets done. Our Technology Compliance team safeguards Garner’s sensitive healthcare data and protects the trust of our members, clients, and partners by maintaining a strong control environment and regulatory compliance. The work you do here has a direct impact on our ability to win and retain enterprise customers, expand into new lines of business, and scale securely as we grow. Where you will work: This role is open to remote candidates across the U.S. For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week. What you will do: Own Garner’s annual information security risk assessment and risk register, driving risk identification, scoring, treatment, and reporting Manage risk exceptions and prepare risk acceptances for leadership decision Run third party and vendor risk reviews from intake through approval and periodic reassessment Own security findings from vulnerability scanning, penetration tests, audits, client assessments, and incidents, tracking remediation with Engineering, enforcing SLAs, and escalating findings that warrant a risk decision Run our security and compliance training program, including annual security awareness and HIPAA training, onboarding, content refreshes, and completion tracking Manage the maintenance of our compliance policies, standards, and procedures Report on our compliance posture to senior leadership Scale our GRC function with AI and automation, building quick wins and scoping requirements for Engineering to fully automate the rest What you will bring to the team: 5+ years of experience in GRC, IT risk management, third party risk management, or information security compliance Experience running information security risk assessments and maintaining a risk register using established methodologies such as NIST CSF or ISO 27005 Hands on experience with vendor risk management and with vulnerability or findings remediation programs in a cloud native engineering environment Working knowledge of HIPAA and of SOC 2, ISO 27001, and HITRUST requirements A track record of driving accountability across teams you don’t manage, and the ability to adapt your communication style across engineers, operators, and executives A GRC Engineering mindset with prior experience using scripting and LLMs to automate repetitive tasks A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback Industry certifications such as CISA, CISM, CISSP, CRISC, or ISO 27001 Lead Auditor preferred Technologies we use: AWS, Okta, Wiz, Retool, Gitlab, Vanta, Claude Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The target salary range for this position is $155,000-185,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Worldwide; Kazakhstan; Armenia; Indonesia; Georgia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Marketing Analyst. Your main tasks will be: Preparing various analytical sections (summary reports) on advertising campaigns to find ways to optimize; Researching / Developing practical recommendations for improving key performance indicators of advertising campaigns; Evaluation, review, and monitoring of the current A/B test. Provide accurate results and recommendations for further experiments. Daily monitoring of key marketing performance indicators of products, advertising campaigns, timely notification in case of significant deviations from the norm, searching for and explaining the reasons; Review and improvement of existing attribution, LTV marketing models; Optimizing marketing reports/budgeting tools. We expect from you: Higher education (technical/mathematical/economic education); Excellent knowledge of Google Sheets (free handling of pivot tables); Good knowledge of BigQuery; Knowledge of mathematical statistics is critical. English level is B2+ ; Experience with BI tools (Tableau, SuperSet, etc); Preference for candidates located in APAC or nearby time zones , with at least 3 hours of overlap with the team's working hours. Will be a plus: Experience with MS SQL; Basic knowledge of Python; Familiarity with web analytics tools such as Google Analytics and Google Tag Manager; Experience working with Google Ads platforms and campaign analytics. What do we offer: REMOTE OPPORTUNITY to work full-time; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now! The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

Location: L'viv, Ukraine Workplace: hybrid About us: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association . In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification . EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a passionate and dedicated Devops engineer join our team in Lviv! What You'll get to do: You will be responsible for resolving issues with Linux or Windows hosts, analyzing logs and investigating any potential application/system misconfiguration. Working closely with other Devops you will be involved in improvement of existing and creating new CI-CD configurations, Ansible playbooks and Terraform modules to provide better and faster deployment of application and rollout of new environments. Linux/Windows VM administration and maintenance, updating packages with IAC, debugging issues CI-CD pipelines analyses, maintenance and updates Dockerfiles optimization and improvements Monitoring, analyze dashboards, create new one if needed, provide feedback to Dev/OP team Investigation of any reported/potential issues using ES service Basic support of infrastructure/application deployments Incident and Operation team support with their issues What You need to know: Linux administration - command line, user and permission management, basic networking, Systemd and Journald services, SSH, debugging tools. - is a must Scripting - bash, Python, or any additional language will be a plus Containerization - basic understanding of Docker, Dockerfile and similar technologies; working experience will be a plus CI-CD - understanding and familiarity with continuous integration and delivery tools(like GitLab (preferably)/Github, Circle CI, ArgoCD or any other) Cloud Platform - basic understanding of cloud platforms(GCP preferably) any experience will be a plus Orchestration - any experience with Terraform/Cloudformation/ArgoCD or any other IAC tools will be a plus Automation - basic understanding and experience with automation tools like Ansible(preferably)/Puppet/Saltstuck Monitoring tools - understanding of monitoring systems and basic experience with at least one of Nagios/Promethes/Grafana/Coralogic or any similar one. Nice to have: Windows Server administration(Agent level) Kubernetes - any experience Logging tools - hands on with Elasticsearch(preferably)/Opensearch/Loki/ or any similar in working environment Message brokers - any experience with Redis/Rabbitmq/Kafka. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance Hybrid work schedule is available after the first three months of employment with 80/20 office/home format. Benefit from two Free Fridays each year, limited to one per quarter. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and a budget for external training. Gym allowance. Corporate English lessons. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include on-site massages and frequent team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!